Complaints & Recalls
Official Safety Recalls - Important!
8 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018-2020 Cascade and Cherokee travel trailers. The Gross Vehicle Weight Rating (GVWR) of the vehicle exceeds the GVWR of the trailer hitch coupler, potentially resulting in the coupler failing and the trailer detaching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 64-1114
Recall Date: Nov 25, 2019
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Cherokee ACKT39CL and ACKT39RL travel trailers. The Federal Placard may have incorrect axle rating, cargo carrying capacity, and tire/wheel combination information.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17A-1012
Recall Date: May 10, 2019
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018-2019 Cherokee Alpha Wolf and 2019 Cherokee Arctic Wolf recreational trailers. The awnings may have been mounted with fasteners that are insufficient in length and/or quantity, possibly resulting in the awning arm detaching from the wall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 75-0867
Recall Date: Oct 25, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Forest River Cherokee recreational trailers, models CCKT16BF, CCKT16BHS, CCKT16FQ, CCKT16GR, CCKT16GRH, CCKT17RP and CCKT18TO. These vehicles are equipped with Norcold N306 mini refrigerators that may have a loose or missing propane gas valve test port screw, allowing propane to leak out when the refrigerator is used in 'gas' mode.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0687
Recall Date: Mar 21, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2018 Cherokee recreational trailers. The amber side marker lights are not located as far to the front as feasible on the vehicle. Additionally, the vehicles may also be missing the intermediate side reflex reflectors located at, or near, the midpoint of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 75-0613
Recall Date: Jan 22, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2017-2018 Forest River Cherokee travel trailers. On the affected trailers, a 14 gauge and a 12 gauge neutral wire for the 110V Air Conditioning were connected to the same lug in the 120V panel neutral bus bar.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17A-0609
Recall Date: Jan 11, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2015-2018 Cascade and Cherokee recreational trailers. The trailer wiring may have been improperly routed, allowing the wires to be pinched between the chassis and the vehicle body.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 64-0456
Recall Date: Dec 21, 2017
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0544
Recall Date: Nov 22, 2017
Consumer Complaints
18 ComplaintsForest River, Inc.
Defect Description:
TIRES
Potential Consequences:
Castle Rock ST Radial ST 226 - Tire Size 205/75R14 - Load Range C - This tire had never been used and was stored with a cover over it - on the back of our camper. The tire blew - see attached pictures - when it was not in use. Concern - someone could have been hurt - and we have 4 more of these tires on our camper. Am concerned after reading all the reviews - this will happen to the other 4 tires while we are in transit.
Corrective Action:
Castle Rock ST Radial ST 226 - Tire Size 205/75R14 - Load Range C - This tire had never been used and was stored with a cover over it - on the back of our camper. The tire blew - see attached pictures - when it was not in use. Concern - someone could have been hurt - and we have 4 more of these tires on our camper. Am concerned after reading all the reviews - this will happen to the other 4 tires while we are in transit.
Additional Notes:
Castle Rock ST Radial ST 226 - Tire Size 205/75R14 - Load Range C - This tire had never been used and was stored with a cover over it - on the back of our camper. The tire blew - see attached pictures - when it was not in use. Concern - someone could have been hurt - and we have 4 more of these tires on our camper. Am concerned after reading all the reviews - this will happen to the other 4 tires while we are in transit.
Mfg Campaign: 11552853
Recall Date: Oct 31, 2023
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
The contact owns a 2018 Forest River Cherokee equipped with Castle Rock tires, the Tire Line was unavailable , ST205/75R15, DOT Number was unavailable. The contact stated that while driving at an undisclosed speed, the passenger tire exploded. The manufacturer was not made aware of the failure. The tires were original tires. The failure mileage was approximately 2,000.
Corrective Action:
The contact owns a 2018 Forest River Cherokee equipped with Castle Rock tires, the Tire Line was unavailable , ST205/75R15, DOT Number was unavailable. The contact stated that while driving at an undisclosed speed, the passenger tire exploded. The manufacturer was not made aware of the failure. The tires were original tires. The failure mileage was approximately 2,000.
Additional Notes:
The contact owns a 2018 Forest River Cherokee equipped with Castle Rock tires, the Tire Line was unavailable , ST205/75R15, DOT Number was unavailable. The contact stated that while driving at an undisclosed speed, the passenger tire exploded. The manufacturer was not made aware of the failure. The tires were original tires. The failure mileage was approximately 2,000.
Mfg Campaign: 11527144
Recall Date: Jun 15, 2023
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
After purchasing the travel trailer near Chicago, and returning to Kentucky, I noticed that the tires were rubbing the wheel well above them, on one side. The tires had worn through the cover, and had made burn marks on the wood frame. A local dealer replaced the leaf springs on that side under warranty in the summer of , and replaced the covering material above the tires. Recently, I noticed that all four tires are rubbing above the wheel well, and have worn through the cover and insulation, exposing the floor. There is only 1" to 1-1/2" of clearance between the tires and the wheel well. The trailer weighs 5799 lbs dry, has approx. 1,900 lbs payload, and approx 7,800 GVWR. It has two 3500 lb axles, and it looks to me like they are not strong enough for the weight. The leaf springs are somewhat flattened, and one is nearly straight. I contacted Forest River, and was told to take it back to the dealer where the repair was done, for an estimate of repairs, because it was out of warranty. I'm thinking that the problem was not diagnosed and taken care of correctly on my original warranty claim, and they should still stand behind it. I contacted Forest River, but they refused to help me, only suggesting that I have a dealer examine it and make repairs as necessary. It seems that the installed axles are insufficient for the trailer, and replacement is the best alternative. Longer shackles, etc., are a possible approach, but I'm not sure it is the best one.
Corrective Action:
After purchasing the travel trailer near Chicago, and returning to Kentucky, I noticed that the tires were rubbing the wheel well above them, on one side. The tires had worn through the cover, and had made burn marks on the wood frame. A local dealer replaced the leaf springs on that side under warranty in the summer of , and replaced the covering material above the tires. Recently, I noticed that all four tires are rubbing above the wheel well, and have worn through the cover and insulation, exposing the floor. There is only 1" to 1-1/2" of clearance between the tires and the wheel well. The trailer weighs 5799 lbs dry, has approx. 1,900 lbs payload, and approx 7,800 GVWR. It has two 3500 lb axles, and it looks to me like they are not strong enough for the weight. The leaf springs are somewhat flattened, and one is nearly straight. I contacted Forest River, and was told to take it back to the dealer where the repair was done, for an estimate of repairs, because it was out of warranty. I'm thinking that the problem was not diagnosed and taken care of correctly on my original warranty claim, and they should still stand behind it. I contacted Forest River, but they refused to help me, only suggesting that I have a dealer examine it and make repairs as necessary. It seems that the installed axles are insufficient for the trailer, and replacement is the best alternative. Longer shackles, etc., are a possible approach, but I'm not sure it is the best one.
Additional Notes:
After purchasing the travel trailer near Chicago, and returning to Kentucky, I noticed that the tires were rubbing the wheel well above them, on one side. The tires had worn through the cover, and had made burn marks on the wood frame. A local dealer replaced the leaf springs on that side under warranty in the summer of , and replaced the covering material above the tires. Recently, I noticed that all four tires are rubbing above the wheel well, and have worn through the cover and insulation, exposing the floor. There is only 1" to 1-1/2" of clearance between the tires and the wheel well. The trailer weighs 5799 lbs dry, has approx. 1,900 lbs payload, and approx 7,800 GVWR. It has two 3500 lb axles, and it looks to me like they are not strong enough for the weight. The leaf springs are somewhat flattened, and one is nearly straight. I contacted Forest River, and was told to take it back to the dealer where the repair was done, for an estimate of repairs, because it was out of warranty. I'm thinking that the problem was not diagnosed and taken care of correctly on my original warranty claim, and they should still stand behind it. I contacted Forest River, but they refused to help me, only suggesting that I have a dealer examine it and make repairs as necessary. It seems that the installed axles are insufficient for the trailer, and replacement is the best alternative. Longer shackles, etc., are a possible approach, but I'm not sure it is the best one.
Mfg Campaign: 11488914
Recall Date: Oct 12, 2022
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
On June 12, 2022 my husband and I were towing our 5th wheel on 99W in Salem/KeizerOregon about 4pm when a car on our left waved us down saying that we had a wobbly tire on the passenger side of the 5th wheel. We got off onto Cherry Lane and pulled over to inspect and could not readily determine the problem. We went to our final destination for the night Keizer Elks which was a mile down the road. It appeared the core of the rim had separated from the rest of the rim. We had Les Schwab a local tire service come over to our 5th wheel the next morning and the repair tech had never seen this before. Tire was replaced and put on a new rim. The original rim is not welded all the way around. Just spot welded. If this had broke when we were traveling at normal highway speed this would of been far more dangerous than a blowout. This needs be reported.
Corrective Action:
On June 12, 2022 my husband and I were towing our 5th wheel on 99W in Salem/KeizerOregon about 4pm when a car on our left waved us down saying that we had a wobbly tire on the passenger side of the 5th wheel. We got off onto Cherry Lane and pulled over to inspect and could not readily determine the problem. We went to our final destination for the night Keizer Elks which was a mile down the road. It appeared the core of the rim had separated from the rest of the rim. We had Les Schwab a local tire service come over to our 5th wheel the next morning and the repair tech had never seen this before. Tire was replaced and put on a new rim. The original rim is not welded all the way around. Just spot welded. If this had broke when we were traveling at normal highway speed this would of been far more dangerous than a blowout. This needs be reported.
Additional Notes:
On June 12, 2022 my husband and I were towing our 5th wheel on 99W in Salem/KeizerOregon about 4pm when a car on our left waved us down saying that we had a wobbly tire on the passenger side of the 5th wheel. We got off onto Cherry Lane and pulled over to inspect and could not readily determine the problem. We went to our final destination for the night Keizer Elks which was a mile down the road. It appeared the core of the rim had separated from the rest of the rim. We had Les Schwab a local tire service come over to our 5th wheel the next morning and the repair tech had never seen this before. Tire was replaced and put on a new rim. The original rim is not welded all the way around. Just spot welded. If this had broke when we were traveling at normal highway speed this would of been far more dangerous than a blowout. This needs be reported.
Mfg Campaign: 11470151
Recall Date: Jun 20, 2022
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
TWO TIRE TRAILERS BLEW UP GOING DOWN THE INTERSTATE FROM A CAMPING TRIP. FIRST TIRE BLEW APART AFTER LEAVING THE CAMP SITE AROUND 15 MINS DOWN THE ROAD. 2ND TIRE BLEW WHEN WE WERE STANDING STILL REPLACING THE OTHER TIRE. THIS IS A SINGLE AXLE TRAILER WITH TWO TIRES. 205-75-R14 CASTLE ROCK WITH 65PSI AND LESS THAN 2,000 MILES. TIRES WERE ON TRAILER FOR JUST OVER 2 YEARS.
Corrective Action:
TWO TIRE TRAILERS BLEW UP GOING DOWN THE INTERSTATE FROM A CAMPING TRIP. FIRST TIRE BLEW APART AFTER LEAVING THE CAMP SITE AROUND 15 MINS DOWN THE ROAD. 2ND TIRE BLEW WHEN WE WERE STANDING STILL REPLACING THE OTHER TIRE. THIS IS A SINGLE AXLE TRAILER WITH TWO TIRES. 205-75-R14 CASTLE ROCK WITH 65PSI AND LESS THAN 2,000 MILES. TIRES WERE ON TRAILER FOR JUST OVER 2 YEARS.
Additional Notes:
TWO TIRE TRAILERS BLEW UP GOING DOWN THE INTERSTATE FROM A CAMPING TRIP. FIRST TIRE BLEW APART AFTER LEAVING THE CAMP SITE AROUND 15 MINS DOWN THE ROAD. 2ND TIRE BLEW WHEN WE WERE STANDING STILL REPLACING THE OTHER TIRE. THIS IS A SINGLE AXLE TRAILER WITH TWO TIRES. 205-75-R14 CASTLE ROCK WITH 65PSI AND LESS THAN 2,000 MILES. TIRES WERE ON TRAILER FOR JUST OVER 2 YEARS.
Mfg Campaign: 11361712
Recall Date: Sep 29, 2020
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
GLASS PANELS ATTACHED TO THE CABINET DOORS WILL FALL AND BREAK WITHOUT WARNING. THE CAMPER WAS PARKED, LEVEL, AND THE AIR CONDITIONING HAD BEEN RUNNING FOR 2 DAYS. THE CABINET HAD BEEN OPENED SEVERAL TIMES THROUGHOUT THE WEEKEND. THE GLASS PANEL WAS NOT LOOSE BUT POPPED OUT UNEXPECTEDLY WHEN THE CABINET DOOR WAS OPENED AND SHATTERED ON THE FLOOR SPREADING SHARDS AND PIECES OF GLASS THROUGHOUT THE CAMPER. I HAD SENT THIS TOPIC TO FOREST RIVER PERSONNEL PREVIOUSLY.
Corrective Action:
GLASS PANELS ATTACHED TO THE CABINET DOORS WILL FALL AND BREAK WITHOUT WARNING. THE CAMPER WAS PARKED, LEVEL, AND THE AIR CONDITIONING HAD BEEN RUNNING FOR 2 DAYS. THE CABINET HAD BEEN OPENED SEVERAL TIMES THROUGHOUT THE WEEKEND. THE GLASS PANEL WAS NOT LOOSE BUT POPPED OUT UNEXPECTEDLY WHEN THE CABINET DOOR WAS OPENED AND SHATTERED ON THE FLOOR SPREADING SHARDS AND PIECES OF GLASS THROUGHOUT THE CAMPER. I HAD SENT THIS TOPIC TO FOREST RIVER PERSONNEL PREVIOUSLY.
Additional Notes:
GLASS PANELS ATTACHED TO THE CABINET DOORS WILL FALL AND BREAK WITHOUT WARNING. THE CAMPER WAS PARKED, LEVEL, AND THE AIR CONDITIONING HAD BEEN RUNNING FOR 2 DAYS. THE CABINET HAD BEEN OPENED SEVERAL TIMES THROUGHOUT THE WEEKEND. THE GLASS PANEL WAS NOT LOOSE BUT POPPED OUT UNEXPECTEDLY WHEN THE CABINET DOOR WAS OPENED AND SHATTERED ON THE FLOOR SPREADING SHARDS AND PIECES OF GLASS THROUGHOUT THE CAMPER. I HAD SENT THIS TOPIC TO FOREST RIVER PERSONNEL PREVIOUSLY.
Mfg Campaign: 11341812
Recall Date: Jul 28, 2020
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
HAD CASTLE ROCK TIRE ST225/75R15, THIS PAST WEEKEND 7/17/20, WHILE DRIVING ON I40, THE FIRST 5 MILE THE FIRST TIRE EXPLODED, 38 MILE FURTHER DOWN THE ROAD ANOTHER TIRE EXPLODED. THEN WHEN PARKED AT THE HOME THE SPARE TIRE EXPLODED AND IT WAS JUST LAYING IN THE BED OF MY TRUCK. I HAVE REMOVED AND REPLACED ALL FOR OF THE TIRE FROM MY RV. I DIDN'T KEEP THE OTHER TWO TIRE AS PROOF.*DT*JB
Corrective Action:
HAD CASTLE ROCK TIRE ST225/75R15, THIS PAST WEEKEND 7/17/20, WHILE DRIVING ON I40, THE FIRST 5 MILE THE FIRST TIRE EXPLODED, 38 MILE FURTHER DOWN THE ROAD ANOTHER TIRE EXPLODED. THEN WHEN PARKED AT THE HOME THE SPARE TIRE EXPLODED AND IT WAS JUST LAYING IN THE BED OF MY TRUCK. I HAVE REMOVED AND REPLACED ALL FOR OF THE TIRE FROM MY RV. I DIDN'T KEEP THE OTHER TWO TIRE AS PROOF.*DT*JB
Additional Notes:
HAD CASTLE ROCK TIRE ST225/75R15, THIS PAST WEEKEND 7/17/20, WHILE DRIVING ON I40, THE FIRST 5 MILE THE FIRST TIRE EXPLODED, 38 MILE FURTHER DOWN THE ROAD ANOTHER TIRE EXPLODED. THEN WHEN PARKED AT THE HOME THE SPARE TIRE EXPLODED AND IT WAS JUST LAYING IN THE BED OF MY TRUCK. I HAVE REMOVED AND REPLACED ALL FOR OF THE TIRE FROM MY RV. I DIDN'T KEEP THE OTHER TWO TIRE AS PROOF.*DT*JB
Mfg Campaign: 11340570
Recall Date: Jul 21, 2020
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
I WAS USING MY TRUCK TO PULL THE TRAILER ALONG ON A 70 MPH HIGHWAY, STRAIGHT ROAD, GOING ABOUT 70-71 MPH WITH CRUISE CONTROL ON WHEN I HEARD A TIRE POP. WHEN I PULLED OVER, I SAW 3 TIRES IN TOTAL HAD FAILED. THE VIN WAS INVALID *DT*TP 1 TIRE FELL APART AND I'M UNABLE TO FIND THE FAILURE BECAUSE OF THE LACK OF TIRE REMAINING. 1 TIRE HAD THE TREAD POP, LOST AIR, AND EXPOSED THE STEEL BELTS. 1 TIRE HAD THE INTERNAL BELTS BREAK, THE TIRE SAT LOPSIDED, BUT STILL HELD AIR LONG ENOUGH FOR ME TO GET SAFELY OFF THE ROAD. THE TIRE THAT FELL APART CAUSED DAMAGE TO THE UNDERSIDE OF THE TRAILER AND RIPPED THE TRAILER BRAKE CABLES OFF. I WAS UNABLE TO USE THE TRAILER BRAKES AND ONLY ABLE TO STOP USING MY TRUCK'S BRAKES. *TR
Corrective Action:
I WAS USING MY TRUCK TO PULL THE TRAILER ALONG ON A 70 MPH HIGHWAY, STRAIGHT ROAD, GOING ABOUT 70-71 MPH WITH CRUISE CONTROL ON WHEN I HEARD A TIRE POP. WHEN I PULLED OVER, I SAW 3 TIRES IN TOTAL HAD FAILED. THE VIN WAS INVALID *DT*TP 1 TIRE FELL APART AND I'M UNABLE TO FIND THE FAILURE BECAUSE OF THE LACK OF TIRE REMAINING. 1 TIRE HAD THE TREAD POP, LOST AIR, AND EXPOSED THE STEEL BELTS. 1 TIRE HAD THE INTERNAL BELTS BREAK, THE TIRE SAT LOPSIDED, BUT STILL HELD AIR LONG ENOUGH FOR ME TO GET SAFELY OFF THE ROAD. THE TIRE THAT FELL APART CAUSED DAMAGE TO THE UNDERSIDE OF THE TRAILER AND RIPPED THE TRAILER BRAKE CABLES OFF. I WAS UNABLE TO USE THE TRAILER BRAKES AND ONLY ABLE TO STOP USING MY TRUCK'S BRAKES. *TR
Additional Notes:
I WAS USING MY TRUCK TO PULL THE TRAILER ALONG ON A 70 MPH HIGHWAY, STRAIGHT ROAD, GOING ABOUT 70-71 MPH WITH CRUISE CONTROL ON WHEN I HEARD A TIRE POP. WHEN I PULLED OVER, I SAW 3 TIRES IN TOTAL HAD FAILED. THE VIN WAS INVALID *DT*TP 1 TIRE FELL APART AND I'M UNABLE TO FIND THE FAILURE BECAUSE OF THE LACK OF TIRE REMAINING. 1 TIRE HAD THE TREAD POP, LOST AIR, AND EXPOSED THE STEEL BELTS. 1 TIRE HAD THE INTERNAL BELTS BREAK, THE TIRE SAT LOPSIDED, BUT STILL HELD AIR LONG ENOUGH FOR ME TO GET SAFELY OFF THE ROAD. THE TIRE THAT FELL APART CAUSED DAMAGE TO THE UNDERSIDE OF THE TRAILER AND RIPPED THE TRAILER BRAKE CABLES OFF. I WAS UNABLE TO USE THE TRAILER BRAKES AND ONLY ABLE TO STOP USING MY TRUCK'S BRAKES. *TR
Mfg Campaign: 11321119
Recall Date: Apr 14, 2020
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
I WAS USING MY TRUCK TO PULL THE TRAILER ALONG ON A 70 MPH HIGHWAY, STRAIGHT ROAD, GOING ABOUT 70-71 MPH WITH CRUISE CONTROL ON WHEN I HEARD A TIRE POP. WHEN I PULLED OVER, I SAW 3 TIRES IN TOTAL HAD FAILED. THE VIN WAS INVALID *DT*TP 1 TIRE FELL APART AND I'M UNABLE TO FIND THE FAILURE BECAUSE OF THE LACK OF TIRE REMAINING. 1 TIRE HAD THE TREAD POP, LOST AIR, AND EXPOSED THE STEEL BELTS. 1 TIRE HAD THE INTERNAL BELTS BREAK, THE TIRE SAT LOPSIDED, BUT STILL HELD AIR LONG ENOUGH FOR ME TO GET SAFELY OFF THE ROAD. THE TIRE THAT FELL APART CAUSED DAMAGE TO THE UNDERSIDE OF THE TRAILER AND RIPPED THE TRAILER BRAKE CABLES OFF. I WAS UNABLE TO USE THE TRAILER BRAKES AND ONLY ABLE TO STOP USING MY TRUCK'S BRAKES. *TR
Corrective Action:
I WAS USING MY TRUCK TO PULL THE TRAILER ALONG ON A 70 MPH HIGHWAY, STRAIGHT ROAD, GOING ABOUT 70-71 MPH WITH CRUISE CONTROL ON WHEN I HEARD A TIRE POP. WHEN I PULLED OVER, I SAW 3 TIRES IN TOTAL HAD FAILED. THE VIN WAS INVALID *DT*TP 1 TIRE FELL APART AND I'M UNABLE TO FIND THE FAILURE BECAUSE OF THE LACK OF TIRE REMAINING. 1 TIRE HAD THE TREAD POP, LOST AIR, AND EXPOSED THE STEEL BELTS. 1 TIRE HAD THE INTERNAL BELTS BREAK, THE TIRE SAT LOPSIDED, BUT STILL HELD AIR LONG ENOUGH FOR ME TO GET SAFELY OFF THE ROAD. THE TIRE THAT FELL APART CAUSED DAMAGE TO THE UNDERSIDE OF THE TRAILER AND RIPPED THE TRAILER BRAKE CABLES OFF. I WAS UNABLE TO USE THE TRAILER BRAKES AND ONLY ABLE TO STOP USING MY TRUCK'S BRAKES. *TR
Additional Notes:
I WAS USING MY TRUCK TO PULL THE TRAILER ALONG ON A 70 MPH HIGHWAY, STRAIGHT ROAD, GOING ABOUT 70-71 MPH WITH CRUISE CONTROL ON WHEN I HEARD A TIRE POP. WHEN I PULLED OVER, I SAW 3 TIRES IN TOTAL HAD FAILED. THE VIN WAS INVALID *DT*TP 1 TIRE FELL APART AND I'M UNABLE TO FIND THE FAILURE BECAUSE OF THE LACK OF TIRE REMAINING. 1 TIRE HAD THE TREAD POP, LOST AIR, AND EXPOSED THE STEEL BELTS. 1 TIRE HAD THE INTERNAL BELTS BREAK, THE TIRE SAT LOPSIDED, BUT STILL HELD AIR LONG ENOUGH FOR ME TO GET SAFELY OFF THE ROAD. THE TIRE THAT FELL APART CAUSED DAMAGE TO THE UNDERSIDE OF THE TRAILER AND RIPPED THE TRAILER BRAKE CABLES OFF. I WAS UNABLE TO USE THE TRAILER BRAKES AND ONLY ABLE TO STOP USING MY TRUCK'S BRAKES. *TR
Mfg Campaign: 11321119
Recall Date: Apr 14, 2020
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
RV BEGAN SMOKING FROM THE EXTERIOR OF THE HVAC UNIT. PER VIDEO RECORDING FIRE FELL FROM THE CEILING IGNITING THE MATTRESS. THE ENTIRE RV FILLED WITH SMOKE WITHIN MINUTES, AND THE ENTIRE TOP OF RV WAS FULLY ENGULFED IN FLAMES. IT BURNT THE ENTIRE RV, HOME AND CARS BESIDE. IT WAS PURCHASED BRAND NEW JUNE 2018. FIRE OCCURRED JULY 1, 2019. FOREST RIVER WAS NOTIFIED JULY 2019. WE WERE FORTUNATE NOT TO BE IN THE RV WHEN THE FIRE OCCURRED.. HAD WE BEEN WE WOULD HAVE NOT SURVIVED. THE HEAT INDEX WAS 98 DEGREES THAT DAY. THE RV HAD A FRONT AND REAR AC. SMOKE EXITED THE FRONT MASTER BEDROOM AC FIRST, PRIOR TO WINDOWS AND DOORS. PLEASE PREVENT THIS FROM HAPPENING TO OTHERS, AND SAVE THEIR LIVES.*DT*DT*JB*JB
Corrective Action:
RV BEGAN SMOKING FROM THE EXTERIOR OF THE HVAC UNIT. PER VIDEO RECORDING FIRE FELL FROM THE CEILING IGNITING THE MATTRESS. THE ENTIRE RV FILLED WITH SMOKE WITHIN MINUTES, AND THE ENTIRE TOP OF RV WAS FULLY ENGULFED IN FLAMES. IT BURNT THE ENTIRE RV, HOME AND CARS BESIDE. IT WAS PURCHASED BRAND NEW JUNE 2018. FIRE OCCURRED JULY 1, 2019. FOREST RIVER WAS NOTIFIED JULY 2019. WE WERE FORTUNATE NOT TO BE IN THE RV WHEN THE FIRE OCCURRED.. HAD WE BEEN WE WOULD HAVE NOT SURVIVED. THE HEAT INDEX WAS 98 DEGREES THAT DAY. THE RV HAD A FRONT AND REAR AC. SMOKE EXITED THE FRONT MASTER BEDROOM AC FIRST, PRIOR TO WINDOWS AND DOORS. PLEASE PREVENT THIS FROM HAPPENING TO OTHERS, AND SAVE THEIR LIVES.*DT*DT*JB*JB
Additional Notes:
RV BEGAN SMOKING FROM THE EXTERIOR OF THE HVAC UNIT. PER VIDEO RECORDING FIRE FELL FROM THE CEILING IGNITING THE MATTRESS. THE ENTIRE RV FILLED WITH SMOKE WITHIN MINUTES, AND THE ENTIRE TOP OF RV WAS FULLY ENGULFED IN FLAMES. IT BURNT THE ENTIRE RV, HOME AND CARS BESIDE. IT WAS PURCHASED BRAND NEW JUNE 2018. FIRE OCCURRED JULY 1, 2019. FOREST RIVER WAS NOTIFIED JULY 2019. WE WERE FORTUNATE NOT TO BE IN THE RV WHEN THE FIRE OCCURRED.. HAD WE BEEN WE WOULD HAVE NOT SURVIVED. THE HEAT INDEX WAS 98 DEGREES THAT DAY. THE RV HAD A FRONT AND REAR AC. SMOKE EXITED THE FRONT MASTER BEDROOM AC FIRST, PRIOR TO WINDOWS AND DOORS. PLEASE PREVENT THIS FROM HAPPENING TO OTHERS, AND SAVE THEIR LIVES.*DT*DT*JB*JB
Mfg Campaign: 11289747
Recall Date: Dec 17, 2019
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
BOUGHT THIS UNIT IN NOVEMBER 2017. BY FEBRUARY IT WAS HARD TO DRIVE, FISHTAILING AND SWAYING. TOOK IT TO THE DEALER, SAID EVERYTHING (INCLUDING AXLE) WAS FINE. DROVE TO WYOMING IN APRIL, SWAYED A LOT. MOVED AS MUCH WEIGHT FORWARD AS POSSIBLE. PARKED IT FOR A FEW MONTHS. DROVE AGAIN IN JULY AND NEARLY FLIPPED ON I90. DROPPED IT AT AN ALIGNMENT SHOP IN MT WHERE THEY TOLD US THE FRAME WAS TOTALLY BENT, MESSED UP AND THE AXLE WAS WAY TOO SMALL FOR THE RIG. ENDED UP ALSO HAVING A FLAT LEAF SPRING AND A BROKEN SUPPORT MEMBER. FOREST RIVER AND LIPPERT HAVE SPENT THE LAST 8 WEEKS PASSING BLAME AND STALLING. IF YOU LOOK AT THE NUMBERS ON THE STICKER, THE DRY WEIGHT SHOULD BE 9614 POUNDS (WE WEIGHED IT, IT IS 11,000 NEARLY EMPTY), THE GROSS WEIGHT IS 11,680, THE AXLES ARE RATED FOR A TOTAL OF 10,160 AND THE WHEELS FOR A TOTAL OF 10,000. WE ARE TOLD BY FR THAT THE HITCH IS SUPPOSE TO BEAR 10% OF THE WEIGHT. IF THAT IS TRUE AND WE LOOK AT THE MAX WEIGHT MINUS 10% WE ARE STILL LOOKING AT 10,528 POUNDS ON THE AXLES AND WHEELS NOT RATED FOR THAT MUCH WEIGHT. FR REFUSES TO UPGRADE OUR AXLES AND TIRES AND HAS ONLY AUTHORIZED LIPPERT TO REPAIR THE BROKEN MEMBER AND FLAT LEAF SPRING, ALSO LEAVING US WITH A WARPED FRAME AND DOORS THAT WON'T LATCH. *DT *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB CONSUMER HAS STATED UNIT HAS BEEN REPAIRED.*JB
Corrective Action:
BOUGHT THIS UNIT IN NOVEMBER 2017. BY FEBRUARY IT WAS HARD TO DRIVE, FISHTAILING AND SWAYING. TOOK IT TO THE DEALER, SAID EVERYTHING (INCLUDING AXLE) WAS FINE. DROVE TO WYOMING IN APRIL, SWAYED A LOT. MOVED AS MUCH WEIGHT FORWARD AS POSSIBLE. PARKED IT FOR A FEW MONTHS. DROVE AGAIN IN JULY AND NEARLY FLIPPED ON I90. DROPPED IT AT AN ALIGNMENT SHOP IN MT WHERE THEY TOLD US THE FRAME WAS TOTALLY BENT, MESSED UP AND THE AXLE WAS WAY TOO SMALL FOR THE RIG. ENDED UP ALSO HAVING A FLAT LEAF SPRING AND A BROKEN SUPPORT MEMBER. FOREST RIVER AND LIPPERT HAVE SPENT THE LAST 8 WEEKS PASSING BLAME AND STALLING. IF YOU LOOK AT THE NUMBERS ON THE STICKER, THE DRY WEIGHT SHOULD BE 9614 POUNDS (WE WEIGHED IT, IT IS 11,000 NEARLY EMPTY), THE GROSS WEIGHT IS 11,680, THE AXLES ARE RATED FOR A TOTAL OF 10,160 AND THE WHEELS FOR A TOTAL OF 10,000. WE ARE TOLD BY FR THAT THE HITCH IS SUPPOSE TO BEAR 10% OF THE WEIGHT. IF THAT IS TRUE AND WE LOOK AT THE MAX WEIGHT MINUS 10% WE ARE STILL LOOKING AT 10,528 POUNDS ON THE AXLES AND WHEELS NOT RATED FOR THAT MUCH WEIGHT. FR REFUSES TO UPGRADE OUR AXLES AND TIRES AND HAS ONLY AUTHORIZED LIPPERT TO REPAIR THE BROKEN MEMBER AND FLAT LEAF SPRING, ALSO LEAVING US WITH A WARPED FRAME AND DOORS THAT WON'T LATCH. *DT *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB CONSUMER HAS STATED UNIT HAS BEEN REPAIRED.*JB
Additional Notes:
BOUGHT THIS UNIT IN NOVEMBER 2017. BY FEBRUARY IT WAS HARD TO DRIVE, FISHTAILING AND SWAYING. TOOK IT TO THE DEALER, SAID EVERYTHING (INCLUDING AXLE) WAS FINE. DROVE TO WYOMING IN APRIL, SWAYED A LOT. MOVED AS MUCH WEIGHT FORWARD AS POSSIBLE. PARKED IT FOR A FEW MONTHS. DROVE AGAIN IN JULY AND NEARLY FLIPPED ON I90. DROPPED IT AT AN ALIGNMENT SHOP IN MT WHERE THEY TOLD US THE FRAME WAS TOTALLY BENT, MESSED UP AND THE AXLE WAS WAY TOO SMALL FOR THE RIG. ENDED UP ALSO HAVING A FLAT LEAF SPRING AND A BROKEN SUPPORT MEMBER. FOREST RIVER AND LIPPERT HAVE SPENT THE LAST 8 WEEKS PASSING BLAME AND STALLING. IF YOU LOOK AT THE NUMBERS ON THE STICKER, THE DRY WEIGHT SHOULD BE 9614 POUNDS (WE WEIGHED IT, IT IS 11,000 NEARLY EMPTY), THE GROSS WEIGHT IS 11,680, THE AXLES ARE RATED FOR A TOTAL OF 10,160 AND THE WHEELS FOR A TOTAL OF 10,000. WE ARE TOLD BY FR THAT THE HITCH IS SUPPOSE TO BEAR 10% OF THE WEIGHT. IF THAT IS TRUE AND WE LOOK AT THE MAX WEIGHT MINUS 10% WE ARE STILL LOOKING AT 10,528 POUNDS ON THE AXLES AND WHEELS NOT RATED FOR THAT MUCH WEIGHT. FR REFUSES TO UPGRADE OUR AXLES AND TIRES AND HAS ONLY AUTHORIZED LIPPERT TO REPAIR THE BROKEN MEMBER AND FLAT LEAF SPRING, ALSO LEAVING US WITH A WARPED FRAME AND DOORS THAT WON'T LATCH. *DT *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB CONSUMER HAS STATED UNIT HAS BEEN REPAIRED.*JB
Mfg Campaign: 11130421
Recall Date: Sep 20, 2018
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
BOUGHT THIS UNIT IN NOVEMBER 2017. BY FEBRUARY IT WAS HARD TO DRIVE, FISHTAILING AND SWAYING. TOOK IT TO THE DEALER, SAID EVERYTHING (INCLUDING AXLE) WAS FINE. DROVE TO WYOMING IN APRIL, SWAYED A LOT. MOVED AS MUCH WEIGHT FORWARD AS POSSIBLE. PARKED IT FOR A FEW MONTHS. DROVE AGAIN IN JULY AND NEARLY FLIPPED ON I90. DROPPED IT AT AN ALIGNMENT SHOP IN MT WHERE THEY TOLD US THE FRAME WAS TOTALLY BENT, MESSED UP AND THE AXLE WAS WAY TOO SMALL FOR THE RIG. ENDED UP ALSO HAVING A FLAT LEAF SPRING AND A BROKEN SUPPORT MEMBER. FOREST RIVER AND LIPPERT HAVE SPENT THE LAST 8 WEEKS PASSING BLAME AND STALLING. IF YOU LOOK AT THE NUMBERS ON THE STICKER, THE DRY WEIGHT SHOULD BE 9614 POUNDS (WE WEIGHED IT, IT IS 11,000 NEARLY EMPTY), THE GROSS WEIGHT IS 11,680, THE AXLES ARE RATED FOR A TOTAL OF 10,160 AND THE WHEELS FOR A TOTAL OF 10,000. WE ARE TOLD BY FR THAT THE HITCH IS SUPPOSE TO BEAR 10% OF THE WEIGHT. IF THAT IS TRUE AND WE LOOK AT THE MAX WEIGHT MINUS 10% WE ARE STILL LOOKING AT 10,528 POUNDS ON THE AXLES AND WHEELS NOT RATED FOR THAT MUCH WEIGHT. FR REFUSES TO UPGRADE OUR AXLES AND TIRES AND HAS ONLY AUTHORIZED LIPPERT TO REPAIR THE BROKEN MEMBER AND FLAT LEAF SPRING, ALSO LEAVING US WITH A WARPED FRAME AND DOORS THAT WON'T LATCH. *DT *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB CONSUMER HAS STATED UNIT HAS BEEN REPAIRED.*JB
Corrective Action:
BOUGHT THIS UNIT IN NOVEMBER 2017. BY FEBRUARY IT WAS HARD TO DRIVE, FISHTAILING AND SWAYING. TOOK IT TO THE DEALER, SAID EVERYTHING (INCLUDING AXLE) WAS FINE. DROVE TO WYOMING IN APRIL, SWAYED A LOT. MOVED AS MUCH WEIGHT FORWARD AS POSSIBLE. PARKED IT FOR A FEW MONTHS. DROVE AGAIN IN JULY AND NEARLY FLIPPED ON I90. DROPPED IT AT AN ALIGNMENT SHOP IN MT WHERE THEY TOLD US THE FRAME WAS TOTALLY BENT, MESSED UP AND THE AXLE WAS WAY TOO SMALL FOR THE RIG. ENDED UP ALSO HAVING A FLAT LEAF SPRING AND A BROKEN SUPPORT MEMBER. FOREST RIVER AND LIPPERT HAVE SPENT THE LAST 8 WEEKS PASSING BLAME AND STALLING. IF YOU LOOK AT THE NUMBERS ON THE STICKER, THE DRY WEIGHT SHOULD BE 9614 POUNDS (WE WEIGHED IT, IT IS 11,000 NEARLY EMPTY), THE GROSS WEIGHT IS 11,680, THE AXLES ARE RATED FOR A TOTAL OF 10,160 AND THE WHEELS FOR A TOTAL OF 10,000. WE ARE TOLD BY FR THAT THE HITCH IS SUPPOSE TO BEAR 10% OF THE WEIGHT. IF THAT IS TRUE AND WE LOOK AT THE MAX WEIGHT MINUS 10% WE ARE STILL LOOKING AT 10,528 POUNDS ON THE AXLES AND WHEELS NOT RATED FOR THAT MUCH WEIGHT. FR REFUSES TO UPGRADE OUR AXLES AND TIRES AND HAS ONLY AUTHORIZED LIPPERT TO REPAIR THE BROKEN MEMBER AND FLAT LEAF SPRING, ALSO LEAVING US WITH A WARPED FRAME AND DOORS THAT WON'T LATCH. *DT *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB CONSUMER HAS STATED UNIT HAS BEEN REPAIRED.*JB
Additional Notes:
BOUGHT THIS UNIT IN NOVEMBER 2017. BY FEBRUARY IT WAS HARD TO DRIVE, FISHTAILING AND SWAYING. TOOK IT TO THE DEALER, SAID EVERYTHING (INCLUDING AXLE) WAS FINE. DROVE TO WYOMING IN APRIL, SWAYED A LOT. MOVED AS MUCH WEIGHT FORWARD AS POSSIBLE. PARKED IT FOR A FEW MONTHS. DROVE AGAIN IN JULY AND NEARLY FLIPPED ON I90. DROPPED IT AT AN ALIGNMENT SHOP IN MT WHERE THEY TOLD US THE FRAME WAS TOTALLY BENT, MESSED UP AND THE AXLE WAS WAY TOO SMALL FOR THE RIG. ENDED UP ALSO HAVING A FLAT LEAF SPRING AND A BROKEN SUPPORT MEMBER. FOREST RIVER AND LIPPERT HAVE SPENT THE LAST 8 WEEKS PASSING BLAME AND STALLING. IF YOU LOOK AT THE NUMBERS ON THE STICKER, THE DRY WEIGHT SHOULD BE 9614 POUNDS (WE WEIGHED IT, IT IS 11,000 NEARLY EMPTY), THE GROSS WEIGHT IS 11,680, THE AXLES ARE RATED FOR A TOTAL OF 10,160 AND THE WHEELS FOR A TOTAL OF 10,000. WE ARE TOLD BY FR THAT THE HITCH IS SUPPOSE TO BEAR 10% OF THE WEIGHT. IF THAT IS TRUE AND WE LOOK AT THE MAX WEIGHT MINUS 10% WE ARE STILL LOOKING AT 10,528 POUNDS ON THE AXLES AND WHEELS NOT RATED FOR THAT MUCH WEIGHT. FR REFUSES TO UPGRADE OUR AXLES AND TIRES AND HAS ONLY AUTHORIZED LIPPERT TO REPAIR THE BROKEN MEMBER AND FLAT LEAF SPRING, ALSO LEAVING US WITH A WARPED FRAME AND DOORS THAT WON'T LATCH. *DT *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB CONSUMER HAS STATED UNIT HAS BEEN REPAIRED.*JB
Mfg Campaign: 11130421
Recall Date: Sep 20, 2018
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOUGHT THIS UNIT IN NOVEMBER 2017. BY FEBRUARY IT WAS HARD TO DRIVE, FISHTAILING AND SWAYING. TOOK IT TO THE DEALER, SAID EVERYTHING (INCLUDING AXLE) WAS FINE. DROVE TO WYOMING IN APRIL, SWAYED A LOT. MOVED AS MUCH WEIGHT FORWARD AS POSSIBLE. PARKED IT FOR A FEW MONTHS. DROVE AGAIN IN JULY AND NEARLY FLIPPED ON I90. DROPPED IT AT AN ALIGNMENT SHOP IN MT WHERE THEY TOLD US THE FRAME WAS TOTALLY BENT, MESSED UP AND THE AXLE WAS WAY TOO SMALL FOR THE RIG. ENDED UP ALSO HAVING A FLAT LEAF SPRING AND A BROKEN SUPPORT MEMBER. FOREST RIVER AND LIPPERT HAVE SPENT THE LAST 8 WEEKS PASSING BLAME AND STALLING. IF YOU LOOK AT THE NUMBERS ON THE STICKER, THE DRY WEIGHT SHOULD BE 9614 POUNDS (WE WEIGHED IT, IT IS 11,000 NEARLY EMPTY), THE GROSS WEIGHT IS 11,680, THE AXLES ARE RATED FOR A TOTAL OF 10,160 AND THE WHEELS FOR A TOTAL OF 10,000. WE ARE TOLD BY FR THAT THE HITCH IS SUPPOSE TO BEAR 10% OF THE WEIGHT. IF THAT IS TRUE AND WE LOOK AT THE MAX WEIGHT MINUS 10% WE ARE STILL LOOKING AT 10,528 POUNDS ON THE AXLES AND WHEELS NOT RATED FOR THAT MUCH WEIGHT. FR REFUSES TO UPGRADE OUR AXLES AND TIRES AND HAS ONLY AUTHORIZED LIPPERT TO REPAIR THE BROKEN MEMBER AND FLAT LEAF SPRING, ALSO LEAVING US WITH A WARPED FRAME AND DOORS THAT WON'T LATCH. *DT *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB CONSUMER HAS STATED UNIT HAS BEEN REPAIRED.*JB
Corrective Action:
BOUGHT THIS UNIT IN NOVEMBER 2017. BY FEBRUARY IT WAS HARD TO DRIVE, FISHTAILING AND SWAYING. TOOK IT TO THE DEALER, SAID EVERYTHING (INCLUDING AXLE) WAS FINE. DROVE TO WYOMING IN APRIL, SWAYED A LOT. MOVED AS MUCH WEIGHT FORWARD AS POSSIBLE. PARKED IT FOR A FEW MONTHS. DROVE AGAIN IN JULY AND NEARLY FLIPPED ON I90. DROPPED IT AT AN ALIGNMENT SHOP IN MT WHERE THEY TOLD US THE FRAME WAS TOTALLY BENT, MESSED UP AND THE AXLE WAS WAY TOO SMALL FOR THE RIG. ENDED UP ALSO HAVING A FLAT LEAF SPRING AND A BROKEN SUPPORT MEMBER. FOREST RIVER AND LIPPERT HAVE SPENT THE LAST 8 WEEKS PASSING BLAME AND STALLING. IF YOU LOOK AT THE NUMBERS ON THE STICKER, THE DRY WEIGHT SHOULD BE 9614 POUNDS (WE WEIGHED IT, IT IS 11,000 NEARLY EMPTY), THE GROSS WEIGHT IS 11,680, THE AXLES ARE RATED FOR A TOTAL OF 10,160 AND THE WHEELS FOR A TOTAL OF 10,000. WE ARE TOLD BY FR THAT THE HITCH IS SUPPOSE TO BEAR 10% OF THE WEIGHT. IF THAT IS TRUE AND WE LOOK AT THE MAX WEIGHT MINUS 10% WE ARE STILL LOOKING AT 10,528 POUNDS ON THE AXLES AND WHEELS NOT RATED FOR THAT MUCH WEIGHT. FR REFUSES TO UPGRADE OUR AXLES AND TIRES AND HAS ONLY AUTHORIZED LIPPERT TO REPAIR THE BROKEN MEMBER AND FLAT LEAF SPRING, ALSO LEAVING US WITH A WARPED FRAME AND DOORS THAT WON'T LATCH. *DT *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB CONSUMER HAS STATED UNIT HAS BEEN REPAIRED.*JB
Additional Notes:
BOUGHT THIS UNIT IN NOVEMBER 2017. BY FEBRUARY IT WAS HARD TO DRIVE, FISHTAILING AND SWAYING. TOOK IT TO THE DEALER, SAID EVERYTHING (INCLUDING AXLE) WAS FINE. DROVE TO WYOMING IN APRIL, SWAYED A LOT. MOVED AS MUCH WEIGHT FORWARD AS POSSIBLE. PARKED IT FOR A FEW MONTHS. DROVE AGAIN IN JULY AND NEARLY FLIPPED ON I90. DROPPED IT AT AN ALIGNMENT SHOP IN MT WHERE THEY TOLD US THE FRAME WAS TOTALLY BENT, MESSED UP AND THE AXLE WAS WAY TOO SMALL FOR THE RIG. ENDED UP ALSO HAVING A FLAT LEAF SPRING AND A BROKEN SUPPORT MEMBER. FOREST RIVER AND LIPPERT HAVE SPENT THE LAST 8 WEEKS PASSING BLAME AND STALLING. IF YOU LOOK AT THE NUMBERS ON THE STICKER, THE DRY WEIGHT SHOULD BE 9614 POUNDS (WE WEIGHED IT, IT IS 11,000 NEARLY EMPTY), THE GROSS WEIGHT IS 11,680, THE AXLES ARE RATED FOR A TOTAL OF 10,160 AND THE WHEELS FOR A TOTAL OF 10,000. WE ARE TOLD BY FR THAT THE HITCH IS SUPPOSE TO BEAR 10% OF THE WEIGHT. IF THAT IS TRUE AND WE LOOK AT THE MAX WEIGHT MINUS 10% WE ARE STILL LOOKING AT 10,528 POUNDS ON THE AXLES AND WHEELS NOT RATED FOR THAT MUCH WEIGHT. FR REFUSES TO UPGRADE OUR AXLES AND TIRES AND HAS ONLY AUTHORIZED LIPPERT TO REPAIR THE BROKEN MEMBER AND FLAT LEAF SPRING, ALSO LEAVING US WITH A WARPED FRAME AND DOORS THAT WON'T LATCH. *DT *DT *DT CARFAX CANNOT PROCESS THIS REQUEST. *JB CONSUMER HAS STATED UNIT HAS BEEN REPAIRED.*JB
Mfg Campaign: 11130421
Recall Date: Sep 20, 2018
Forest River, Inc.
Defect Description:
FIRERELATED
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FOREST RIVER CHEROKEE. THE CONTACT STATED THAT THE TRAILER WAS HITCHED TO A CHEVROLET SILVERADO. WHILE REVERSING, THE CONTACT NOTICED AN ABNORMAL ODOR AND SAW SMOKE AND FLAMES COMING FROM THE FRONT COMPARTMENT OF THE TRAILER. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE TRAILER WAS TOWED TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A SAFETY ISSUE; HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THERE WAS NO MILEAGE. *TT *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 FOREST RIVER CHEROKEE. THE CONTACT STATED THAT THE TRAILER WAS HITCHED TO A CHEVROLET SILVERADO. WHILE REVERSING, THE CONTACT NOTICED AN ABNORMAL ODOR AND SAW SMOKE AND FLAMES COMING FROM THE FRONT COMPARTMENT OF THE TRAILER. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE TRAILER WAS TOWED TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A SAFETY ISSUE; HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THERE WAS NO MILEAGE. *TT *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 FOREST RIVER CHEROKEE. THE CONTACT STATED THAT THE TRAILER WAS HITCHED TO A CHEVROLET SILVERADO. WHILE REVERSING, THE CONTACT NOTICED AN ABNORMAL ODOR AND SAW SMOKE AND FLAMES COMING FROM THE FRONT COMPARTMENT OF THE TRAILER. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE TRAILER WAS TOWED TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A SAFETY ISSUE; HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THERE WAS NO MILEAGE. *TT *TR
Mfg Campaign: 11097852
Recall Date: May 24, 2018
Forest River, Inc.
Defect Description:
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FOREST RIVER CHEROKEE. THE CONTACT STATED THAT THE TRAILER WAS HITCHED TO A CHEVROLET SILVERADO. WHILE REVERSING, THE CONTACT NOTICED AN ABNORMAL ODOR AND SAW SMOKE AND FLAMES COMING FROM THE FRONT COMPARTMENT OF THE TRAILER. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE TRAILER WAS TOWED TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A SAFETY ISSUE; HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THERE WAS NO MILEAGE. *TT *TR
Corrective Action:
TL* THE CONTACT OWNS A 2018 FOREST RIVER CHEROKEE. THE CONTACT STATED THAT THE TRAILER WAS HITCHED TO A CHEVROLET SILVERADO. WHILE REVERSING, THE CONTACT NOTICED AN ABNORMAL ODOR AND SAW SMOKE AND FLAMES COMING FROM THE FRONT COMPARTMENT OF THE TRAILER. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE TRAILER WAS TOWED TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A SAFETY ISSUE; HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THERE WAS NO MILEAGE. *TT *TR
Additional Notes:
TL* THE CONTACT OWNS A 2018 FOREST RIVER CHEROKEE. THE CONTACT STATED THAT THE TRAILER WAS HITCHED TO A CHEVROLET SILVERADO. WHILE REVERSING, THE CONTACT NOTICED AN ABNORMAL ODOR AND SAW SMOKE AND FLAMES COMING FROM THE FRONT COMPARTMENT OF THE TRAILER. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE TRAILER WAS TOWED TO AN UNKNOWN DEALER AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS A SAFETY ISSUE; HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THERE WAS NO MILEAGE. *TT *TR
Mfg Campaign: 11097852
Recall Date: May 24, 2018
Forest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
LEAKING FROM MIDDLE OF RAIN GUARD ON AWNING CAUSING WATER TO DRIP OVER LED LIGHTING, AND FRIDGE/OUTSIDE STOVE COMPARTMENT.
Corrective Action:
LEAKING FROM MIDDLE OF RAIN GUARD ON AWNING CAUSING WATER TO DRIP OVER LED LIGHTING, AND FRIDGE/OUTSIDE STOVE COMPARTMENT.
Additional Notes:
LEAKING FROM MIDDLE OF RAIN GUARD ON AWNING CAUSING WATER TO DRIP OVER LED LIGHTING, AND FRIDGE/OUTSIDE STOVE COMPARTMENT.
Mfg Campaign: 11090929
Recall Date: Apr 30, 2018
Forest River, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 FOREST RIVER CHEROKEE 325 PACK 13. WHILE ATTEMPTING TO PARK THE CAMPER, SMOKE WAS OBSERVED COMING FROM THE REAR OF THE CAMPER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COASTAL RV, 21373 BREWERS NECK BLVD, CARROLLTON, VA 23314) WHERE IT WAS BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 300. *TT UPDATED 7/27/18*JB
Corrective Action:
TL* THE CONTACT OWNS A 2018 FOREST RIVER CHEROKEE 325 PACK 13. WHILE ATTEMPTING TO PARK THE CAMPER, SMOKE WAS OBSERVED COMING FROM THE REAR OF THE CAMPER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COASTAL RV, 21373 BREWERS NECK BLVD, CARROLLTON, VA 23314) WHERE IT WAS BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 300. *TT UPDATED 7/27/18*JB
Additional Notes:
TL* THE CONTACT OWNS A 2018 FOREST RIVER CHEROKEE 325 PACK 13. WHILE ATTEMPTING TO PARK THE CAMPER, SMOKE WAS OBSERVED COMING FROM THE REAR OF THE CAMPER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COASTAL RV, 21373 BREWERS NECK BLVD, CARROLLTON, VA 23314) WHERE IT WAS BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED YET. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT FILED A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 300. *TT UPDATED 7/27/18*JB
Mfg Campaign: 11032015
Recall Date: Oct 6, 2017
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
THIS COMPLAINT INVOLVES COMPLETE TIRE FAILURE ON A DUAL AXLE TRAVEL TRAILER (CAMPER) (FOREST RIVER, CHEROKEE 19RR, VEHICLE ID NO. [XXX]; LENGTH WITH HITCH, 23 FEET 11 INCHES, WIDTH 8 FEET) UNLOADED VEHICLE WEIGHT: 4,180 LBS. GVWR: 7,574 LBS. MANUFACTURED DATE 3/30/2017. THE TIRE INVOLVED WAS A REAR, DRIVER?S SIDE AXLE, CASTLE ROCK BRAND ST205/75R14; DOT JUJT YMT 4716; MAX LOAD 800KG (1760 LBS) @ 50 PSI COLD; TREAD 2 NYLON + 2 STEEL SIDEWALL PLY 2 NYLON; SPEED RATING ?L?; MADE IN CHINA MLR06. I HAD PULLED OFF OF THE ROAD IN SAINT CLAIR, PA FOR GAS AND COFFEE AND WHEN STOPPED SAW PRIMARILY A RIM EXPOSED. THE TIRE HAD APPROXIMATELY 980 MILES ON IT, HAVING PICKED UP THE TRAILER NEW, IN WOLCOTT, IOWA ON MAY 17, 2017 AND THIS FAILURE OCCURRED ON MAY 20TH, 2017. DUE TO VERY HIGH WINDS EXPERIENCED THE FIRST TWO DAYS, WE SELDOM REACHED 65 MILES AN HOUR AND, EVEN ON THE THIRD DAY NEVER EXCEEDED 70 MILES AN HOUR. TOTAL LOADED WEIGHT WAS LESS THAN 1,000 LBS. ALL FOUR (4) TIRES ON THE VEHICLE ARE IDENTICAL AND WERE SAID TO BE INFLATED WITH NITROGEN AND, EQUIPPED WITH TIRE PRESSURE MONITORS. EACH TIME, BEFORE DRIVING THE VEHICLE, I INSPECTED EACH WHEEL PRESSURE MONITOR TO ENSURE THEY REMAINED GREEN (50 LBS OF PRESSURE INDICATED AND INITIALLY CONFIRMED WITH A RELIABLE TIRE PRESSURE GAUGE) AND AFTER DRIVING FOR ANY LENGTH OF TIME FELT EACH OF THE FOUR SIDE WALLS WITH THE BACK OF MY HAND AND NEVER FELT AS THOUGH THEY WERE HOT. I HAVE PICTURES OF THE FAILED TIRE/WHEEL ON THE TRAILER AND HAVE RETAINED THE WHEEL (LOWER SECTIONS OF BOTH SIDEWALLS REMAIN INTACT, ON THE WHEEL.) I AM CONCERNED THAT THESE TIRES ARE DEFECTIVE AND I AM UNCOMFORTABLE CONTINUING TO USE THE THREE THAT REMAIN ON THE TRAILER. PLEASE LET ME KNOW AT YOUR EARLIEST CONVENIENCE IF THESE TIRES ARE SAFE AND IF THEY HAVE BEEN RECALLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
THIS COMPLAINT INVOLVES COMPLETE TIRE FAILURE ON A DUAL AXLE TRAVEL TRAILER (CAMPER) (FOREST RIVER, CHEROKEE 19RR, VEHICLE ID NO. [XXX]; LENGTH WITH HITCH, 23 FEET 11 INCHES, WIDTH 8 FEET) UNLOADED VEHICLE WEIGHT: 4,180 LBS. GVWR: 7,574 LBS. MANUFACTURED DATE 3/30/2017. THE TIRE INVOLVED WAS A REAR, DRIVER?S SIDE AXLE, CASTLE ROCK BRAND ST205/75R14; DOT JUJT YMT 4716; MAX LOAD 800KG (1760 LBS) @ 50 PSI COLD; TREAD 2 NYLON + 2 STEEL SIDEWALL PLY 2 NYLON; SPEED RATING ?L?; MADE IN CHINA MLR06. I HAD PULLED OFF OF THE ROAD IN SAINT CLAIR, PA FOR GAS AND COFFEE AND WHEN STOPPED SAW PRIMARILY A RIM EXPOSED. THE TIRE HAD APPROXIMATELY 980 MILES ON IT, HAVING PICKED UP THE TRAILER NEW, IN WOLCOTT, IOWA ON MAY 17, 2017 AND THIS FAILURE OCCURRED ON MAY 20TH, 2017. DUE TO VERY HIGH WINDS EXPERIENCED THE FIRST TWO DAYS, WE SELDOM REACHED 65 MILES AN HOUR AND, EVEN ON THE THIRD DAY NEVER EXCEEDED 70 MILES AN HOUR. TOTAL LOADED WEIGHT WAS LESS THAN 1,000 LBS. ALL FOUR (4) TIRES ON THE VEHICLE ARE IDENTICAL AND WERE SAID TO BE INFLATED WITH NITROGEN AND, EQUIPPED WITH TIRE PRESSURE MONITORS. EACH TIME, BEFORE DRIVING THE VEHICLE, I INSPECTED EACH WHEEL PRESSURE MONITOR TO ENSURE THEY REMAINED GREEN (50 LBS OF PRESSURE INDICATED AND INITIALLY CONFIRMED WITH A RELIABLE TIRE PRESSURE GAUGE) AND AFTER DRIVING FOR ANY LENGTH OF TIME FELT EACH OF THE FOUR SIDE WALLS WITH THE BACK OF MY HAND AND NEVER FELT AS THOUGH THEY WERE HOT. I HAVE PICTURES OF THE FAILED TIRE/WHEEL ON THE TRAILER AND HAVE RETAINED THE WHEEL (LOWER SECTIONS OF BOTH SIDEWALLS REMAIN INTACT, ON THE WHEEL.) I AM CONCERNED THAT THESE TIRES ARE DEFECTIVE AND I AM UNCOMFORTABLE CONTINUING TO USE THE THREE THAT REMAIN ON THE TRAILER. PLEASE LET ME KNOW AT YOUR EARLIEST CONVENIENCE IF THESE TIRES ARE SAFE AND IF THEY HAVE BEEN RECALLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
THIS COMPLAINT INVOLVES COMPLETE TIRE FAILURE ON A DUAL AXLE TRAVEL TRAILER (CAMPER) (FOREST RIVER, CHEROKEE 19RR, VEHICLE ID NO. [XXX]; LENGTH WITH HITCH, 23 FEET 11 INCHES, WIDTH 8 FEET) UNLOADED VEHICLE WEIGHT: 4,180 LBS. GVWR: 7,574 LBS. MANUFACTURED DATE 3/30/2017. THE TIRE INVOLVED WAS A REAR, DRIVER?S SIDE AXLE, CASTLE ROCK BRAND ST205/75R14; DOT JUJT YMT 4716; MAX LOAD 800KG (1760 LBS) @ 50 PSI COLD; TREAD 2 NYLON + 2 STEEL SIDEWALL PLY 2 NYLON; SPEED RATING ?L?; MADE IN CHINA MLR06. I HAD PULLED OFF OF THE ROAD IN SAINT CLAIR, PA FOR GAS AND COFFEE AND WHEN STOPPED SAW PRIMARILY A RIM EXPOSED. THE TIRE HAD APPROXIMATELY 980 MILES ON IT, HAVING PICKED UP THE TRAILER NEW, IN WOLCOTT, IOWA ON MAY 17, 2017 AND THIS FAILURE OCCURRED ON MAY 20TH, 2017. DUE TO VERY HIGH WINDS EXPERIENCED THE FIRST TWO DAYS, WE SELDOM REACHED 65 MILES AN HOUR AND, EVEN ON THE THIRD DAY NEVER EXCEEDED 70 MILES AN HOUR. TOTAL LOADED WEIGHT WAS LESS THAN 1,000 LBS. ALL FOUR (4) TIRES ON THE VEHICLE ARE IDENTICAL AND WERE SAID TO BE INFLATED WITH NITROGEN AND, EQUIPPED WITH TIRE PRESSURE MONITORS. EACH TIME, BEFORE DRIVING THE VEHICLE, I INSPECTED EACH WHEEL PRESSURE MONITOR TO ENSURE THEY REMAINED GREEN (50 LBS OF PRESSURE INDICATED AND INITIALLY CONFIRMED WITH A RELIABLE TIRE PRESSURE GAUGE) AND AFTER DRIVING FOR ANY LENGTH OF TIME FELT EACH OF THE FOUR SIDE WALLS WITH THE BACK OF MY HAND AND NEVER FELT AS THOUGH THEY WERE HOT. I HAVE PICTURES OF THE FAILED TIRE/WHEEL ON THE TRAILER AND HAVE RETAINED THE WHEEL (LOWER SECTIONS OF BOTH SIDEWALLS REMAIN INTACT, ON THE WHEEL.) I AM CONCERNED THAT THESE TIRES ARE DEFECTIVE AND I AM UNCOMFORTABLE CONTINUING TO USE THE THREE THAT REMAIN ON THE TRAILER. PLEASE LET ME KNOW AT YOUR EARLIEST CONVENIENCE IF THESE TIRES ARE SAFE AND IF THEY HAVE BEEN RECALLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 10992230
Recall Date: May 30, 2017
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