Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2016-2017 Forest River Berkshire, 2012-2017 Forest River Charleston, 2013-2015 Coachmen Cross Country and Pathfinder, and 2014-2015 Glaval Synergy motorhomes built on Freightliner Custom Chassis Corporation (FCCC) chassis. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0665
Recall Date: Mar 19, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0544
Recall Date: Nov 22, 2017
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Charleston vehicles manufactured September 16, 2013, to December 10, 2015 and assembled on a Freightliner chassis built by Daimler Trucks North America (DTNA). The throttle pedal position sensor on the affected vehicles may not return to zero, causing the engine brake to suddenly not activate as expected, reducing the vehicle's deceleration ability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40-06202016-0214
Recall Date: Jun 28, 2016
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2014-2016 Charleston Class A motorhomes manufactured from September 16, 2013, through September 25, 2016, and built on certain Daimler Trucks North America LLC (DTNA) chassis. On certain motorhome chassis built with a heavier, adjustable foot pedal, the brake activation signal to certain towed devices may not deactivate when the motorhome service brakes are released.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40-05132016-0196
Recall Date: May 20, 2016
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2012-2016 Berkshire, Charleston, Legacy, Dynamax, XLR, Continental Cargo, Work & Play, Shockwave, and Coachmen Brookstone recreational vehicles and toy haulers, equipped with Atwood on demand water heaters, models OD45, OD50, and OD50CW, manufactured January 2, 2012, to August 13, 2015. The affected water heaters have a water and gas valve that may cause the water heater to overheat the water in the hot water supply tap.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-11092015-0107
Recall Date: Nov 19, 2015
Consumer Complaints
1 ComplaintForest River, Inc.
Defect Description:
STEERING
Potential Consequences:
THIS MOTORHOME WAS PURCHASED AT THE END OF MAY 2015. AFTER TAKING DELIVERY, I NOTICED THE STEERING WHEEL WAS OFF TO THE RIGHT WHILE DRIVING. AFTER SOME TIME IT WAS APPARENT THAT THE CONDITION WAS GETTING WORSE. I SCHEDULED THE MOTORHOME FOR A FRONT END ALIGNMENT. THE VEHICLE WAS BROUGHT IN THIS MORNING FOR THAT ALIGNMENT. IMMEDIATELY UPON INSPECTING THE VEHICLE, THE ALIGNMENT TECHNICIAN SHOWED ME THAT THE TIE ROD TUBE THAT CONNECTS THE FRONT WHEELS HAD NEVER BEEN TIGHTENED BY THE MANUFACTURER. SINCE THIS TUBE WAS ALLOWED TO FREELY ROTATE, GIVEN ENOUGH TIME, THE STEERING WOULD HAVE COMPLETELY FAILED ONCE THE TUBE HAD UNSCREWED TO THE END OF IT'S TRAVEL. THIS MAY BE A DEFECT ON OTHER VEHICLES OR IT MAY BE UNIQUE TO THIS VEHICLE. HOWEVER, THE OWNERS OF THESE VEHICLES SHOULD BE ADVISED OF THIS POSSIBLE PROBLEM. UPDATED 11/24/2015*JS
Corrective Action:
THIS MOTORHOME WAS PURCHASED AT THE END OF MAY 2015. AFTER TAKING DELIVERY, I NOTICED THE STEERING WHEEL WAS OFF TO THE RIGHT WHILE DRIVING. AFTER SOME TIME IT WAS APPARENT THAT THE CONDITION WAS GETTING WORSE. I SCHEDULED THE MOTORHOME FOR A FRONT END ALIGNMENT. THE VEHICLE WAS BROUGHT IN THIS MORNING FOR THAT ALIGNMENT. IMMEDIATELY UPON INSPECTING THE VEHICLE, THE ALIGNMENT TECHNICIAN SHOWED ME THAT THE TIE ROD TUBE THAT CONNECTS THE FRONT WHEELS HAD NEVER BEEN TIGHTENED BY THE MANUFACTURER. SINCE THIS TUBE WAS ALLOWED TO FREELY ROTATE, GIVEN ENOUGH TIME, THE STEERING WOULD HAVE COMPLETELY FAILED ONCE THE TUBE HAD UNSCREWED TO THE END OF IT'S TRAVEL. THIS MAY BE A DEFECT ON OTHER VEHICLES OR IT MAY BE UNIQUE TO THIS VEHICLE. HOWEVER, THE OWNERS OF THESE VEHICLES SHOULD BE ADVISED OF THIS POSSIBLE PROBLEM. UPDATED 11/24/2015*JS
Additional Notes:
THIS MOTORHOME WAS PURCHASED AT THE END OF MAY 2015. AFTER TAKING DELIVERY, I NOTICED THE STEERING WHEEL WAS OFF TO THE RIGHT WHILE DRIVING. AFTER SOME TIME IT WAS APPARENT THAT THE CONDITION WAS GETTING WORSE. I SCHEDULED THE MOTORHOME FOR A FRONT END ALIGNMENT. THE VEHICLE WAS BROUGHT IN THIS MORNING FOR THAT ALIGNMENT. IMMEDIATELY UPON INSPECTING THE VEHICLE, THE ALIGNMENT TECHNICIAN SHOWED ME THAT THE TIE ROD TUBE THAT CONNECTS THE FRONT WHEELS HAD NEVER BEEN TIGHTENED BY THE MANUFACTURER. SINCE THIS TUBE WAS ALLOWED TO FREELY ROTATE, GIVEN ENOUGH TIME, THE STEERING WOULD HAVE COMPLETELY FAILED ONCE THE TUBE HAD UNSCREWED TO THE END OF IT'S TRAVEL. THIS MAY BE A DEFECT ON OTHER VEHICLES OR IT MAY BE UNIQUE TO THIS VEHICLE. HOWEVER, THE OWNERS OF THESE VEHICLES SHOULD BE ADVISED OF THIS POSSIBLE PROBLEM. UPDATED 11/24/2015*JS
Mfg Campaign: 10747016
Recall Date: Aug 7, 2015
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