Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2004-2024 Cedar Creek and 2006-2024 Puma fifth wheels trailers. The overcurrent protection from the trailer battery may have been incorrectly routed, allowing the wires to be pulled out of the junction box.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1786
Recall Date: Jun 4, 2024
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2015-2017 Coachmen Cross Country, 2015 Coachmen Encore, 2016-2020 Coachmen Mirada, 2018-2021 Coachmen Sportscoach, 2019-2021 Forest River Berkshire, 2011-2016 Forest River Blue Ridge, 2014-2019 Forest River Cardinal, 2014-2020 Forest River Cedar Creek, 2014-2021 Forest River Georgetown, 2019 Forest River Legacy, and 2017-2018 Forest River Riverstone recreational vehicles equipped with Hehr 6400 Series windows. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 51-1380
Recall Date: Jul 9, 2021
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2020 Cedar Creek trailers. The residential stove may have been installed too close to the window valance, potentially resulting in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20-1136
Recall Date: Feb 10, 2020
Consumer Complaints
5 ComplaintsForest River, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving down the road at highway speeds (65-68 M.P.H.) the "under belly" of the 2020 Cedar Creek 5th wheel trailer became dislodged and fell onto the freeway. Large sections of plastic (Estimating 36" X 48") as well as insulation was thrown onto the highway. After further inspection one could see the brackets holding the wooden cross member beams into place were only fastened with one sheet metal screw. The brackets were designed to have two sheet metal screws holding the bracket to the frame of the trailer. It was also noted wooden cross member beams were never fastened to the brackets. (There are no screw holes present indicating the beams were ever secured to the brackets.) The underbelly would have been secured to the cross member beams which may have been the cause of the failure resulting in the plastic and debris to be dislodged and falling onto the freeway.
Corrective Action:
While driving down the road at highway speeds (65-68 M.P.H.) the "under belly" of the 2020 Cedar Creek 5th wheel trailer became dislodged and fell onto the freeway. Large sections of plastic (Estimating 36" X 48") as well as insulation was thrown onto the highway. After further inspection one could see the brackets holding the wooden cross member beams into place were only fastened with one sheet metal screw. The brackets were designed to have two sheet metal screws holding the bracket to the frame of the trailer. It was also noted wooden cross member beams were never fastened to the brackets. (There are no screw holes present indicating the beams were ever secured to the brackets.) The underbelly would have been secured to the cross member beams which may have been the cause of the failure resulting in the plastic and debris to be dislodged and falling onto the freeway.
Additional Notes:
While driving down the road at highway speeds (65-68 M.P.H.) the "under belly" of the 2020 Cedar Creek 5th wheel trailer became dislodged and fell onto the freeway. Large sections of plastic (Estimating 36" X 48") as well as insulation was thrown onto the highway. After further inspection one could see the brackets holding the wooden cross member beams into place were only fastened with one sheet metal screw. The brackets were designed to have two sheet metal screws holding the bracket to the frame of the trailer. It was also noted wooden cross member beams were never fastened to the brackets. (There are no screw holes present indicating the beams were ever secured to the brackets.) The underbelly would have been secured to the cross member beams which may have been the cause of the failure resulting in the plastic and debris to be dislodged and falling onto the freeway.
Mfg Campaign: 11504940
Recall Date: Feb 1, 2023
Forest River, Inc.
Defect Description:
TIRES
Potential Consequences:
ALL FOUR OF OUR CASTLE ROCK ST TIRES ON OUR TRAVEL TRAILER ARE SHOWING PREMATURE CRACKS IN THE SIDEWALL AND WHERE THE TREAD MEETS THE SIDEWALL. THIS COULD LEAD TO A CATASTROPHIC FAILURE OF THE TIRE AT HIGH SPEED. THESE TIRES HAVE BEEN IN USE LESS THAN 18 MONTHS.
Corrective Action:
ALL FOUR OF OUR CASTLE ROCK ST TIRES ON OUR TRAVEL TRAILER ARE SHOWING PREMATURE CRACKS IN THE SIDEWALL AND WHERE THE TREAD MEETS THE SIDEWALL. THIS COULD LEAD TO A CATASTROPHIC FAILURE OF THE TIRE AT HIGH SPEED. THESE TIRES HAVE BEEN IN USE LESS THAN 18 MONTHS.
Additional Notes:
ALL FOUR OF OUR CASTLE ROCK ST TIRES ON OUR TRAVEL TRAILER ARE SHOWING PREMATURE CRACKS IN THE SIDEWALL AND WHERE THE TREAD MEETS THE SIDEWALL. THIS COULD LEAD TO A CATASTROPHIC FAILURE OF THE TIRE AT HIGH SPEED. THESE TIRES HAVE BEEN IN USE LESS THAN 18 MONTHS.
Mfg Campaign: 11413047
Recall Date: Apr 20, 2021
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
2020 CEDAR CREEK 38ERD. CONSUMER WRITES IN REGARDS TO BROKEN LEAF SPRING BRACKET WHICH RESULTED IN A SHIFTED AXLE. *LD THE CONSUMER STATED THE DEALER WAS AWAITING DIRECTION FROM THE MANUFACTURER. FOR PARTS AND REPAIR. *JS
Corrective Action:
2020 CEDAR CREEK 38ERD. CONSUMER WRITES IN REGARDS TO BROKEN LEAF SPRING BRACKET WHICH RESULTED IN A SHIFTED AXLE. *LD THE CONSUMER STATED THE DEALER WAS AWAITING DIRECTION FROM THE MANUFACTURER. FOR PARTS AND REPAIR. *JS
Additional Notes:
2020 CEDAR CREEK 38ERD. CONSUMER WRITES IN REGARDS TO BROKEN LEAF SPRING BRACKET WHICH RESULTED IN A SHIFTED AXLE. *LD THE CONSUMER STATED THE DEALER WAS AWAITING DIRECTION FROM THE MANUFACTURER. FOR PARTS AND REPAIR. *JS
Mfg Campaign: 11325817
Recall Date: May 22, 2020
Forest River, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
LEAF SPRING BRACKET OR AXLE MOUNT CAME LOOSE CAUSING THE AXLE TO COME LOOSE ON DRIVERS SIDE CAUSING THE WHOLE RV TO FISH TAIL - LUCKILY NO BODILY INJURY OCCURRED. THIS HAPPENED ON STATE RT 22 NEAR CONWAY SOUTH CAROLINIA. INCIDENT DATE WAS APRIL 7, 2020. THE DEALER HAS PROVIDED LIMITED INFORMATION ON REPAIR - WAITING FOR PARTS. CONTACTED FACTORY AND THEY ALSO STATED WAITING ON 3 PARTY VENDOR PARTS. NO EXPLANATION ON WHY THIS HAPPENED. AFTER SOME INTERNET SEARCHING FOUND THE ATTACHED PDF AND ALSO COPY OF LETTER SENT TO CEDAR CREEK.
Corrective Action:
LEAF SPRING BRACKET OR AXLE MOUNT CAME LOOSE CAUSING THE AXLE TO COME LOOSE ON DRIVERS SIDE CAUSING THE WHOLE RV TO FISH TAIL - LUCKILY NO BODILY INJURY OCCURRED. THIS HAPPENED ON STATE RT 22 NEAR CONWAY SOUTH CAROLINIA. INCIDENT DATE WAS APRIL 7, 2020. THE DEALER HAS PROVIDED LIMITED INFORMATION ON REPAIR - WAITING FOR PARTS. CONTACTED FACTORY AND THEY ALSO STATED WAITING ON 3 PARTY VENDOR PARTS. NO EXPLANATION ON WHY THIS HAPPENED. AFTER SOME INTERNET SEARCHING FOUND THE ATTACHED PDF AND ALSO COPY OF LETTER SENT TO CEDAR CREEK.
Additional Notes:
LEAF SPRING BRACKET OR AXLE MOUNT CAME LOOSE CAUSING THE AXLE TO COME LOOSE ON DRIVERS SIDE CAUSING THE WHOLE RV TO FISH TAIL - LUCKILY NO BODILY INJURY OCCURRED. THIS HAPPENED ON STATE RT 22 NEAR CONWAY SOUTH CAROLINIA. INCIDENT DATE WAS APRIL 7, 2020. THE DEALER HAS PROVIDED LIMITED INFORMATION ON REPAIR - WAITING FOR PARTS. CONTACTED FACTORY AND THEY ALSO STATED WAITING ON 3 PARTY VENDOR PARTS. NO EXPLANATION ON WHY THIS HAPPENED. AFTER SOME INTERNET SEARCHING FOUND THE ATTACHED PDF AND ALSO COPY OF LETTER SENT TO CEDAR CREEK.
Mfg Campaign: 11323215
Recall Date: May 4, 2020
Forest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
UPON TURNING INTO A PARKING LOT WITH A VERY SMALL INCLINE AT APPROXIMATELY 2 MILES PER HOUR, THE REAR OF THE FIFTH WHEEL BOTTOMED OUT & SCRAPED THE PAVEMENT CAUSING IT TO RIP OFF THE BOTTOM OF THE BACK CAP. AS A RESULT OF THE BACK CAP BEING PULLED AWAY FROM THE FRAME, IT ALSO CAUSED US TO HAVE TO PULL THE FIFTH WHEEL HOME WITHOUT ANY BRAKE LIGHTS, HAZARD LIGHTS OR TURN SIGNALS, WHICH IS A HAZARD TO US & OTHER DRIVERS ON THE ROAD. THE REAR OF THE FIFTH WHEEL SITS ENTIRELY TOO LOW TO GROUND & THIS WILL HAPPEN EVERY TIME IT IS PULLED TO A NEW LOCATION UNLESS THE DRIVEWAYS ARE PERFECTLY LEVEL WITH THE HIGHWAY.*JB
Corrective Action:
UPON TURNING INTO A PARKING LOT WITH A VERY SMALL INCLINE AT APPROXIMATELY 2 MILES PER HOUR, THE REAR OF THE FIFTH WHEEL BOTTOMED OUT & SCRAPED THE PAVEMENT CAUSING IT TO RIP OFF THE BOTTOM OF THE BACK CAP. AS A RESULT OF THE BACK CAP BEING PULLED AWAY FROM THE FRAME, IT ALSO CAUSED US TO HAVE TO PULL THE FIFTH WHEEL HOME WITHOUT ANY BRAKE LIGHTS, HAZARD LIGHTS OR TURN SIGNALS, WHICH IS A HAZARD TO US & OTHER DRIVERS ON THE ROAD. THE REAR OF THE FIFTH WHEEL SITS ENTIRELY TOO LOW TO GROUND & THIS WILL HAPPEN EVERY TIME IT IS PULLED TO A NEW LOCATION UNLESS THE DRIVEWAYS ARE PERFECTLY LEVEL WITH THE HIGHWAY.*JB
Additional Notes:
UPON TURNING INTO A PARKING LOT WITH A VERY SMALL INCLINE AT APPROXIMATELY 2 MILES PER HOUR, THE REAR OF THE FIFTH WHEEL BOTTOMED OUT & SCRAPED THE PAVEMENT CAUSING IT TO RIP OFF THE BOTTOM OF THE BACK CAP. AS A RESULT OF THE BACK CAP BEING PULLED AWAY FROM THE FRAME, IT ALSO CAUSED US TO HAVE TO PULL THE FIFTH WHEEL HOME WITHOUT ANY BRAKE LIGHTS, HAZARD LIGHTS OR TURN SIGNALS, WHICH IS A HAZARD TO US & OTHER DRIVERS ON THE ROAD. THE REAR OF THE FIFTH WHEEL SITS ENTIRELY TOO LOW TO GROUND & THIS WILL HAPPEN EVERY TIME IT IS PULLED TO A NEW LOCATION UNLESS THE DRIVEWAYS ARE PERFECTLY LEVEL WITH THE HIGHWAY.*JB
Mfg Campaign: 11319904
Recall Date: Apr 1, 2020
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