Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2016-2017 Forest River Berkshire, 2012-2017 Forest River Charleston, 2013-2015 Coachmen Cross Country and Pathfinder, and 2014-2015 Glaval Synergy motorhomes built on Freightliner Custom Chassis Corporation (FCCC) chassis. The power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter motor, possibly causing electrical arcing and a power steering fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0665
Recall Date: Mar 19, 2018
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2016-2018 Berkshire XLT motorhomes. Incorrect circuit breakers were used that may not contact the electrical sub-panel correctly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40-0594
Recall Date: Dec 13, 2017
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2003-2018 Forest River Berkshire, Charleston, Rockport, Cedar Creek, Cherokee, Riverstone, Salem, Sandpiper, Sierra, Vengeance, Wildcat, Wildwood, XLR Boost, Cargo Mate, Continental Cargo, motorhomes, recreational trailers, toyhaulers, cargo trailers and restroom trailers and 2009-2018 Coachmen Mirada, Pursuit, Concord, Leprechaun, Freelander, Orion and Prism motorhomes, 2009-2017 Coachmen Apex and Catalina recreational trailers, and 2013-2017 Shasta Oasis and Revere recreational trailers, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-0544
Recall Date: Nov 22, 2017
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2014-2017 Berkshire XL and XLT buses. The headlights may shut off while switching from low beam to high beam settings, reducing visibility for the operator and other vehicles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40-0241
Recall Date: Oct 6, 2017
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain 2016-2017 Berkshire vehicles built on Freightliner Custom Chassis XCR chassis. A battery cable mounting bracket may not have been installed correctly, as a result, the improperly routed and clipped battery cable can contact the frame rail, possibly chafing and short circuiting.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40-08032017-0491
Recall Date: Aug 10, 2017
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2016-2017 Berkshire manufactured May 29, 2015, to April 26, 2016, and 2016 Coachmen Cross Country recreational vehicles manufactured April 30, 2015, to December 14, 2015 and built on Daimler Trucks chassis. The front sway bar mounting brackets may not fit properly on the axle causing the mounting bolts to bend or loosen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 40-05032016-0183
Recall Date: May 11, 2016
Forest River, Inc.
Safety Issue:
Forest River, Inc. (Forest River) is recalling certain model year 2012-2016 Berkshire, Charleston, Legacy, Dynamax, XLR, Continental Cargo, Work & Play, Shockwave, and Coachmen Brookstone recreational vehicles and toy haulers, equipped with Atwood on demand water heaters, models OD45, OD50, and OD50CW, manufactured January 2, 2012, to August 13, 2015. The affected water heaters have a water and gas valve that may cause the water heater to overheat the water in the hot water supply tap.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 51-11092015-0107
Recall Date: Nov 19, 2015
Consumer Complaints
5 ComplaintsForest River, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WIFE WENT TO GET FOOD AND I STAYED IN MOTORHOME, I TRIED TO OPEN DOOR TO TAKE DOG FOR WALK BUT DOOR WOULD NOT OPEN. GOOGLED IT AND SAW MANY OTHERS HAD SAME PROBLEM, I AM DISABLED BUT WAS SOMEHOW ABLE TO CRAWL OUT WINDOW AFTER BEING TRAPPED INSIDE FOR OVER AN HOUR.NOW STUCK IN THE MIDDLE OF NOWHERE.
Corrective Action:
WIFE WENT TO GET FOOD AND I STAYED IN MOTORHOME, I TRIED TO OPEN DOOR TO TAKE DOG FOR WALK BUT DOOR WOULD NOT OPEN. GOOGLED IT AND SAW MANY OTHERS HAD SAME PROBLEM, I AM DISABLED BUT WAS SOMEHOW ABLE TO CRAWL OUT WINDOW AFTER BEING TRAPPED INSIDE FOR OVER AN HOUR.NOW STUCK IN THE MIDDLE OF NOWHERE.
Additional Notes:
WIFE WENT TO GET FOOD AND I STAYED IN MOTORHOME, I TRIED TO OPEN DOOR TO TAKE DOG FOR WALK BUT DOOR WOULD NOT OPEN. GOOGLED IT AND SAW MANY OTHERS HAD SAME PROBLEM, I AM DISABLED BUT WAS SOMEHOW ABLE TO CRAWL OUT WINDOW AFTER BEING TRAPPED INSIDE FOR OVER AN HOUR.NOW STUCK IN THE MIDDLE OF NOWHERE.
Mfg Campaign: 11364743
Recall Date: Oct 16, 2020
Forest River, Inc.
Defect Description:
STEERING
Potential Consequences:
THE FRONT PASSENGER SIDE WHEELWELL LINER'S TWO SELF TAPPING SCREWS STRIPPED FROM BEING ATTACHED TO AN ALUMINUM FRAME. THE LINER ALSO HAD AN ALUMINUM TUBE ATTACHED TO THE LINER BUT WAS IN NO WAY SECURED TO THE VEHICLE'S FRAME EXCEPT FOR THE TWO SCREWS AND FOAM SELANT. THIS FAULTY SECURING OF THE LINER ALLOWED NORMAL WIND FROM DRIVING ON THE HIGHWAY TO STRIP THE TWO SCREWS FROM THE ALUMINUM FRAME AND SEALANT CAUSING THE LINER TO FLAP UNCONTROLLABLY UNDER THE FRAME AND IN THE WHEELWELL AREA.
Corrective Action:
THE FRONT PASSENGER SIDE WHEELWELL LINER'S TWO SELF TAPPING SCREWS STRIPPED FROM BEING ATTACHED TO AN ALUMINUM FRAME. THE LINER ALSO HAD AN ALUMINUM TUBE ATTACHED TO THE LINER BUT WAS IN NO WAY SECURED TO THE VEHICLE'S FRAME EXCEPT FOR THE TWO SCREWS AND FOAM SELANT. THIS FAULTY SECURING OF THE LINER ALLOWED NORMAL WIND FROM DRIVING ON THE HIGHWAY TO STRIP THE TWO SCREWS FROM THE ALUMINUM FRAME AND SEALANT CAUSING THE LINER TO FLAP UNCONTROLLABLY UNDER THE FRAME AND IN THE WHEELWELL AREA.
Additional Notes:
THE FRONT PASSENGER SIDE WHEELWELL LINER'S TWO SELF TAPPING SCREWS STRIPPED FROM BEING ATTACHED TO AN ALUMINUM FRAME. THE LINER ALSO HAD AN ALUMINUM TUBE ATTACHED TO THE LINER BUT WAS IN NO WAY SECURED TO THE VEHICLE'S FRAME EXCEPT FOR THE TWO SCREWS AND FOAM SELANT. THIS FAULTY SECURING OF THE LINER ALLOWED NORMAL WIND FROM DRIVING ON THE HIGHWAY TO STRIP THE TWO SCREWS FROM THE ALUMINUM FRAME AND SEALANT CAUSING THE LINER TO FLAP UNCONTROLLABLY UNDER THE FRAME AND IN THE WHEELWELL AREA.
Mfg Campaign: 11192925
Recall Date: Apr 1, 2019
Forest River, Inc.
Defect Description:
WHEELS
Potential Consequences:
THE FRONT PASSENGER SIDE WHEELWELL LINER'S TWO SELF TAPPING SCREWS STRIPPED FROM BEING ATTACHED TO AN ALUMINUM FRAME. THE LINER ALSO HAD AN ALUMINUM TUBE ATTACHED TO THE LINER BUT WAS IN NO WAY SECURED TO THE VEHICLE'S FRAME EXCEPT FOR THE TWO SCREWS AND FOAM SELANT. THIS FAULTY SECURING OF THE LINER ALLOWED NORMAL WIND FROM DRIVING ON THE HIGHWAY TO STRIP THE TWO SCREWS FROM THE ALUMINUM FRAME AND SEALANT CAUSING THE LINER TO FLAP UNCONTROLLABLY UNDER THE FRAME AND IN THE WHEELWELL AREA.
Corrective Action:
THE FRONT PASSENGER SIDE WHEELWELL LINER'S TWO SELF TAPPING SCREWS STRIPPED FROM BEING ATTACHED TO AN ALUMINUM FRAME. THE LINER ALSO HAD AN ALUMINUM TUBE ATTACHED TO THE LINER BUT WAS IN NO WAY SECURED TO THE VEHICLE'S FRAME EXCEPT FOR THE TWO SCREWS AND FOAM SELANT. THIS FAULTY SECURING OF THE LINER ALLOWED NORMAL WIND FROM DRIVING ON THE HIGHWAY TO STRIP THE TWO SCREWS FROM THE ALUMINUM FRAME AND SEALANT CAUSING THE LINER TO FLAP UNCONTROLLABLY UNDER THE FRAME AND IN THE WHEELWELL AREA.
Additional Notes:
THE FRONT PASSENGER SIDE WHEELWELL LINER'S TWO SELF TAPPING SCREWS STRIPPED FROM BEING ATTACHED TO AN ALUMINUM FRAME. THE LINER ALSO HAD AN ALUMINUM TUBE ATTACHED TO THE LINER BUT WAS IN NO WAY SECURED TO THE VEHICLE'S FRAME EXCEPT FOR THE TWO SCREWS AND FOAM SELANT. THIS FAULTY SECURING OF THE LINER ALLOWED NORMAL WIND FROM DRIVING ON THE HIGHWAY TO STRIP THE TWO SCREWS FROM THE ALUMINUM FRAME AND SEALANT CAUSING THE LINER TO FLAP UNCONTROLLABLY UNDER THE FRAME AND IN THE WHEELWELL AREA.
Mfg Campaign: 11192925
Recall Date: Apr 1, 2019
Forest River, Inc.
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
AFTER PURCHASING OUR FOREST RIVER BERKSHIRE XL ON AUGUST 1, 2016, I WAS FOLLOWING MY WIFE DURING THE DAY TIME, SHE NOTICED THE HEADLIGHTS DID NOT LOOK CORRECT. THIS WAS ACKNOWLEDGED BY DEALER. THEIR SERVICE PERSONNEL WORKED ON CORRECTING THE HEADLIGHTS FOR 5 HOURS ON AUGUST 2, 2016. THE FOLLOWING NIGHT I COULD NOT SEE THE ROAD AND HAD TO CLOSELY FOLLOWED MY WIFE WHO WAS DRIVING OUR CAR TO THE RV PARK. I DID NOT DRIVE AT NIGHT UNTIL AFTER I TOOK THE UNIT TO THE FACTORY IN ELKHART, INDIANA ON AUGUST 24TH. THE NIGHT AFTER I LEFT ELKHART ON AUGUST 26TH I TESTED THE HEADLIGHTS FROM HIGH BEAMS TO LOW BEAM AND THEY WOULD TURN OFF COMPLETELY FOR ABOUT 10 SECONDS. AGAIN I HAD TO NOT DRIVE AT NIGHT UNTIL I RETURNED TO FACTORY AGAIN ON SEPTEMBER 11TH. THEY TOLD ME THEY WERE WORKING ON A RECALL FOR THIS HEADLIGHT DESIGN. I'M TRYING TO HELP THEM ACHIEVE THIS BY REPORTING THIS HAZARDOUS DESIGN. WHEN YOU ARE DRIVING ON A HIGHWAY AT 65 MPH A LOT CAN HAPPEN IN 10 SECONDS. THIS IS A SAFETY ISSUE WITH THIS HEADLIGHT THAT SHOULD BE RESOLVED. *TR
Corrective Action:
AFTER PURCHASING OUR FOREST RIVER BERKSHIRE XL ON AUGUST 1, 2016, I WAS FOLLOWING MY WIFE DURING THE DAY TIME, SHE NOTICED THE HEADLIGHTS DID NOT LOOK CORRECT. THIS WAS ACKNOWLEDGED BY DEALER. THEIR SERVICE PERSONNEL WORKED ON CORRECTING THE HEADLIGHTS FOR 5 HOURS ON AUGUST 2, 2016. THE FOLLOWING NIGHT I COULD NOT SEE THE ROAD AND HAD TO CLOSELY FOLLOWED MY WIFE WHO WAS DRIVING OUR CAR TO THE RV PARK. I DID NOT DRIVE AT NIGHT UNTIL AFTER I TOOK THE UNIT TO THE FACTORY IN ELKHART, INDIANA ON AUGUST 24TH. THE NIGHT AFTER I LEFT ELKHART ON AUGUST 26TH I TESTED THE HEADLIGHTS FROM HIGH BEAMS TO LOW BEAM AND THEY WOULD TURN OFF COMPLETELY FOR ABOUT 10 SECONDS. AGAIN I HAD TO NOT DRIVE AT NIGHT UNTIL I RETURNED TO FACTORY AGAIN ON SEPTEMBER 11TH. THEY TOLD ME THEY WERE WORKING ON A RECALL FOR THIS HEADLIGHT DESIGN. I'M TRYING TO HELP THEM ACHIEVE THIS BY REPORTING THIS HAZARDOUS DESIGN. WHEN YOU ARE DRIVING ON A HIGHWAY AT 65 MPH A LOT CAN HAPPEN IN 10 SECONDS. THIS IS A SAFETY ISSUE WITH THIS HEADLIGHT THAT SHOULD BE RESOLVED. *TR
Additional Notes:
AFTER PURCHASING OUR FOREST RIVER BERKSHIRE XL ON AUGUST 1, 2016, I WAS FOLLOWING MY WIFE DURING THE DAY TIME, SHE NOTICED THE HEADLIGHTS DID NOT LOOK CORRECT. THIS WAS ACKNOWLEDGED BY DEALER. THEIR SERVICE PERSONNEL WORKED ON CORRECTING THE HEADLIGHTS FOR 5 HOURS ON AUGUST 2, 2016. THE FOLLOWING NIGHT I COULD NOT SEE THE ROAD AND HAD TO CLOSELY FOLLOWED MY WIFE WHO WAS DRIVING OUR CAR TO THE RV PARK. I DID NOT DRIVE AT NIGHT UNTIL AFTER I TOOK THE UNIT TO THE FACTORY IN ELKHART, INDIANA ON AUGUST 24TH. THE NIGHT AFTER I LEFT ELKHART ON AUGUST 26TH I TESTED THE HEADLIGHTS FROM HIGH BEAMS TO LOW BEAM AND THEY WOULD TURN OFF COMPLETELY FOR ABOUT 10 SECONDS. AGAIN I HAD TO NOT DRIVE AT NIGHT UNTIL I RETURNED TO FACTORY AGAIN ON SEPTEMBER 11TH. THEY TOLD ME THEY WERE WORKING ON A RECALL FOR THIS HEADLIGHT DESIGN. I'M TRYING TO HELP THEM ACHIEVE THIS BY REPORTING THIS HAZARDOUS DESIGN. WHEN YOU ARE DRIVING ON A HIGHWAY AT 65 MPH A LOT CAN HAPPEN IN 10 SECONDS. THIS IS A SAFETY ISSUE WITH THIS HEADLIGHT THAT SHOULD BE RESOLVED. *TR
Mfg Campaign: 10918946
Recall Date: Oct 25, 2016
Forest River, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FOREST RIVER BERKSHIRE. WHILE DRIVING WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LIGHTS WOULD NOT ILLUMINATE BRIGHT ENOUGH TO SEE THE ROAD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FOREST RIVER BERKSHIRE. WHILE DRIVING WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LIGHTS WOULD NOT ILLUMINATE BRIGHT ENOUGH TO SEE THE ROAD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FOREST RIVER BERKSHIRE. WHILE DRIVING WITH THE LOW BEAM HEADLIGHTS ACTIVATED, THE LIGHTS WOULD NOT ILLUMINATE BRIGHT ENOUGH TO SEE THE ROAD. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500.
Mfg Campaign: 10907538
Recall Date: Sep 19, 2016
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