ford focus Problems
ford focus 2013 Complaints
ELECTRICAL SYSTEM
the instrument cluster gauges are hard to read on a sunny day. the vision of the speedometer, while driving on a sunny day is very hard to read. it is a distraction to stare at the speedometer, to see the speed of the vehicle. the instrument cluster lights are set at the brightest setting. the glare from the polished aluminum on the steering wheel is also a distraction while driving on a sunny day. the cluster gauge back lights need to be brighter. my local ford dealer was not a help...
Reported in: LAKE WALES FL || Crash: N || VIN #: 1FADP3K23DL
POWER TRAIN
at approximately 7:15 am, roadway was wet (previously rained), traveling at approximately 60 mph in lane 3 of 3 and changing lane into lane 2 of 3 while mildly accelerating and then let off the accelerator lightly as changing lane (approaching rear of vehicle in front of me). as i tried to accelerate after changing into lane 2, the vehicle apparently shifted into neutral without user input, engine could be revved to 5k rpm with no effect on forward speed. i moved gear selector into n from d and back, and d to l and back with no effect. i had to pull over to far left as it was unsafe to move to right. vehicle was otherwise coasting with very little resistance (speed loss was very gradual suggesting no braking effect via engine compression). once i reached approximately 10-15 mph the transmission reengaged a gear and was able to drive away. automatic transmission disengaged without user command, causing loss of propulsion and potentially dangerous situation of being struck from behind.
Reported in: RICHLAND WA || Crash: N || VIN #: 1FADP3F21DL
POWER TRAIN
i was driving on the freeway and attempted to accelerate. the transmission hunted for a gear but seemed to get stuck between gears and acted as if it was in neutral. the engine rpms stayed up since i had my foot on the gas. i let off the accelerator and the engine rpms didn't drop, but kind of jumped around. i tried applying the accelerator but it just revved and didn't accelerate. i then stopped applying the accelerator, shifted to neutral, then shifted back to drive and the transmission found a gear and i was able to drive normally.
Reported in: ST. LOUIS PARK MN || Crash: N || VIN #: 1FADP3K20DL
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
tl* the contact owns a 2013 ford focus. the contact stated that the head restraint were not adjustable and would push his head forward to the point where he was unable to drive the vehicle. the vehicle was taken to a dealer for diagnosis who suggested that the contact purchase the adjustable head restraints. the contact found the solution to be unreasonable. the manufacturer was notified but offered no assistance. the failure and current mileage was 300.
Reported in: HILLSBORO TX || Crash: N || VIN #: 1FADP3L97DL
POWER TRAIN
tl- the contact owns a 2013 ford focus. the contact stated that whenever traveling uphill, the vehicle would roll away in reverse. the contact stated that the failure occurred whenever switching from the brake pedal to the accelerator pedal. the contact took the vehicle to the dealer and was told that the vehicle was performing as designed and that the occurrence was a normal characteristic of the vehicle. the contact stated that he received information from the manufacturer that stated that the vehicle was supposed to roll away in reverse. the vehicle was not repaired. the failure and the current mileage was 500. kmj
Reported in: PHILIDELPHIA PA || Crash: N || VIN #: 1FADP3F20DL
ELECTRICAL SYSTEM
incident happened while in park - stopped the car and placed it in park (thought i did) shut the car off and locked the vehicle and entered the store. the vehicle rolled backwards and hit another vehicle. vehicle was obvisiously not in park but allowed me to exit the vehicle and lock the doors while not in park. i have noticed this before and find that you need to always double check to make sure it is in park. this is a keyless vehicle - other keyed vehicles that i own will not allow you to pull the keys out if the vehicle is not in park. this appears to be a flaw in this keyless vehicle..
Reported in: GREEN LAKE WI || Crash: Y || VIN #: 1FADP3J25DL
POWER TRAIN
incident happened while in park - stopped the car and placed it in park (thought i did) shut the car off and locked the vehicle and entered the store. the vehicle rolled backwards and hit another vehicle. vehicle was obvisiously not in park but allowed me to exit the vehicle and lock the doors while not in park. i have noticed this before and find that you need to always double check to make sure it is in park. this is a keyless vehicle - other keyed vehicles that i own will not allow you to pull the keys out if the vehicle is not in park. this appears to be a flaw in this keyless vehicle..
Reported in: GREEN LAKE WI || Crash: Y || VIN #: 1FADP3J25DL
POWER TRAIN
when slowing down in traffic or in stop and go traffic, and then have to accelerate it feels like the car hesitates or stutters to get into the next gear. if slowing down for traffic, and then accelerating the car hesitates to go forward, the engine revs but hesitates to go forward. it is like being in neutral for a few seconds. i noticed at this time the needle for the tachometer went up to past the number 4.
Reported in: VALATIE NY || Crash: N || VIN #: 1FADP3F2XDL
STEERING
driving straight on the highway ~50mph the car seemed to be drifting to the right as though being blown by heavy winds, although there was little/no wind that day. i applied a typical, slight adjustment to the left but the steering wheel resisted my input, as though somebody was holding onto the steering wheel and applying pressure to the right, after a split second, the opposing pressure released and the wheel overcorrected to the left followed by the identical response when i attempted to correct back to the right. it continued to do this every mile or so, for approximately 9 miles, until i turned off the highway. at lower speeds (city driving) the steering is completely normal. the same thing has happened on three different stretches of highway in the jacksonville area. i have tried different lanes, checking the tire pressure, and i had the dealership check it but they could not duplicate the problem. applying light/steady/even pressure in the direction of the desired correction, without applying pressure beyond the point where you feel the resistance seems to help prevent the overcorrection problem. on 9 jan, when crossing uneven lanes on the highway due to construction, the wheel pulled to the right more than you'd ever expect under these conditions and i ended up half way into the next lane. luckily there were no cars in that lane otherwise it would have resulted in a collision without a doubt. that was followed by an overcorrection to the left, and again back to the right. i had to slow down below 40mph before the resistance in the steering eased up. this incident happened on a highway that i am very familiar with; i have traveled it without incident on my way home from work for the past 6 years, and i was prepared for the transition between the two uneven lanes. i have driven other vehicles with epas. this is not normal!!
Reported in: FLEMING ISLAND FL || Crash: N || VIN #: 1FADP3K27DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that whenever the front driver and passenger side exterior doors were opened, an unusual noise was heard from the transmission. the vehicle was taken to an authorized dealer three times for the problem. the technician advised that the transmission was operating as designed. the manufacturer was notified of the problem. the approximate failure mileage was 564.
Reported in: PLAINFIELD IN || Crash: N || VIN #: 1FADP3K20DL
STEERING
approximately 15 minutes into trip to work from home the power assist steering on my 2013 ford focus failed at which point the vehicle became significantly difficult to steer. luckly i was on a straight path, had this happened in a turn, an accident would have certainly occured. at the point where the power assist steering failed a message appeared on the dashboards led display that read something to the effect that lose of power assited steering detected. after the message disappeared, the vehicle's (!) light remained lite. vehicle was towed to dealership who after looking at it stated that the technician started the vehicle and it ran perfectly. no isses with the steering at all, but that there were some "codes" looged in the vehicle's system that they were unfamiliar with and were trying to reach the "ford hotline" for further help.
Reported in: VIRGINIA BEACH VA || Crash: N || VIN #: 1FADP3J26DL
STRUCTURE:BODY
this is a copy of complaint sent to ford... "the hood on my one month old focus has popped four (4) times. today i brought it in to my dealer (rt 23 auto mall, butler, nj) and was told there was nothing wrong with the car. it "may" be my foot activating the hood latch. if my foot can open the car hood, you have a serious design problem. (which we already know from the other design issues the focus has). this is a safety issue!!! ford should remove all focus' from the road immediately. my dealer agreed and gave me a loaner. they will be contacting you monday to resolve this issue. if i was able to test drive the focus for more than an hour, i probably (definitely) would not have purchased it. i had convinced myself to buy an american made car, but i was wrong!"
Reported in: LAKE HIAWATHA NJ || Crash: N || VIN #: 1FADP3F24DL
STRUCTURE:BODY:HOOD
this is a copy of complaint sent to ford... "the hood on my one month old focus has popped four (4) times. today i brought it in to my dealer (rt 23 auto mall, butler, nj) and was told there was nothing wrong with the car. it "may" be my foot activating the hood latch. if my foot can open the car hood, you have a serious design problem. (which we already know from the other design issues the focus has). this is a safety issue!!! ford should remove all focus' from the road immediately. my dealer agreed and gave me a loaner. they will be contacting you monday to resolve this issue. if i was able to test drive the focus for more than an hour, i probably (definitely) would not have purchased it. i had convinced myself to buy an american made car, but i was wrong!"
Reported in: LAKE HIAWATHA NJ || Crash: N || VIN #: 1FADP3F24DL
POWER TRAIN
i own a 2013 ford focus hatchback titanium model. purchased the car in january 2013. currently has 1100 miles on it. car has a six-speed automatic transmission that ford has dubbed "powershift". transmission is very jittery at all speeds when shifting gears while accelerating. it is also hesitant to shift gears and pick up speed. it seems like something is going to break inside the engine and the car jerks when shifting gears. from a standing stop the car will start to roll back when you let off the brake and step on the accelerator pedal. this is an accident waiting to happen and is very dangerous.
Reported in: RALEIGH NC || Crash: N || VIN #: 1FADP3N24DL
ENGINE
i own a 2013 ford focus hatchback titanium model. purchased the car in january 2013. currently has 1100 miles on it. car has a six-speed automatic transmission that ford has dubbed "powershift". transmission is very jittery at all speeds when shifting gears while accelerating. it is also hesitant to shift gears and pick up speed. it seems like something is going to break inside the engine and the car jerks when shifting gears. from a standing stop the car will start to roll back when you let off the brake and step on the accelerator pedal. this is an accident waiting to happen and is very dangerous.
Reported in: RALEIGH NC || Crash: N || VIN #: 1FADP3N24DL
VEHICLE SPEED CONTROL
driving to work traveling at 80 mph my ford focus 2013 hatchback se decelerates to 60 mph. i step on the gas to accelerate, but the rpm goes from 3000 rpm to 4500 rpm with no increase in speed. the car was only going up a slight incline in the road no more than 10 degrees of elevation. i release the gas and then try to step on the brake gently. if there were problems accelerating i wanted to be sure i would be able to stop. the brakes worked fine, but when i proceeded to accelerate i could not get the car beyond 60 mph. the cruise control was not on, and this is the first time it ever happened. the car was purchased new jan 2, 2013. i live in san francisco so there were no extreme weather condition to cause this issue.
Reported in: SAN FRANCISCO CA || Crash: N || VIN #:
ELECTRICAL SYSTEM
vehicle lost all power while driving at 45 mph with no warning. after attempting to restart for 10-15 minutes, the car did re-start, but the check engine light stayed on. took to dealership on 2/22. awaiting information from dealer.
Reported in: BURTCHVILLE MI || Crash: N || VIN #: 1FADP3N29DL
ENGINE AND ENGINE COOLING
vehicle lost all power while driving at 45 mph with no warning. after attempting to restart for 10-15 minutes, the car did re-start, but the check engine light stayed on. took to dealership on 2/22. awaiting information from dealer.
Reported in: BURTCHVILLE MI || Crash: N || VIN #: 1FADP3N29DL
TIRES
the problem with the 2013 ford focus st, a sporty version of the standard focus is with the goodyear 235/40/18" summer only tires as a standard tire for all st's. i contacted ford customer relations looking for assistance, they opened a case number ([xxx]). i called the sales manager at asking if he had any concerns about selling a car with summer only tires. after a brief discussion he agreed that ford should have offered an optional package for the car as they do for the mustang gt. i also contacted goodyear's customer service, they also didn't recommend this tire for winter driving and suggested ford could have offered several other all weather high performance tires. i was not told this was a summer only tire from the dealer or ford, and i should purchase a winter set of tires and wheels before driving the car. for an entry level car for some buyers this could be a problem and an added cost not explained before the sale. today i received a call from [xxx]the regional ford customer service manager. she had reviewed the case with a ford tech manager for the focus st, they concluded that the car comes this way with summer tires only and should not be driven in snow but customers can purchase a second set of all weather tires and wheels from local tire dealers since the ford dealer does not offer an option or tires. no offer for replacement of the tires, no credit for the summer tires towards purchase of all season tires, or mount & balance of tires i could purchase. at the dealer or ford there is no option to purchase an all season tire for a main stream sporty economy car, limiting it's use to above freezing temperature driving. i'm very surprised and disappointed by fords unwillingness to provide any solutions for a serious drivability and safety issue with the 2013 ford focus st during winter driving. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: ST. CHARLES IL || Crash: N || VIN #: 1FADP3L96DL
POWER TRAIN
noted jerky movement of car during turns and immediately upon acceleration. was minor at first, but appeared to increase in duration and intensity with additional mileage. quality of shifting between gears very poor - surging and lurching noticed. slight oil leak detected towards front end of engine at first oil change. under engine cover also coated with engine oil residue. took vehicle into ford dealer for above complaint, was informed that engine had lost oil due to leak and had contaminated its clutches (even though it is an automatic, it has 2 clutch discs) which caused erratic performance and required replacement and repair. initial guess is defective rear main seal is at fault. concern over damage to engine dismissed by shop supervisor. personal concern was that volume of oil soaking into under engine cover could be ignited by engine and cause fire. safety concern over defective transmission is that decreased performance would leave vehicle stranded. complete loss of engine oil would result in car stopping, and could possibly cause accident, damage, fire, etc.
Reported in: TEMPERANCE MI || Crash: N || VIN #: 1FADP3F24DL
ENGINE
noted jerky movement of car during turns and immediately upon acceleration. was minor at first, but appeared to increase in duration and intensity with additional mileage. quality of shifting between gears very poor - surging and lurching noticed. slight oil leak detected towards front end of engine at first oil change. under engine cover also coated with engine oil residue. took vehicle into ford dealer for above complaint, was informed that engine had lost oil due to leak and had contaminated its clutches (even though it is an automatic, it has 2 clutch discs) which caused erratic performance and required replacement and repair. initial guess is defective rear main seal is at fault. concern over damage to engine dismissed by shop supervisor. personal concern was that volume of oil soaking into under engine cover could be ignited by engine and cause fire. safety concern over defective transmission is that decreased performance would leave vehicle stranded. complete loss of engine oil would result in car stopping, and could possibly cause accident, damage, fire, etc.
Reported in: TEMPERANCE MI || Crash: N || VIN #: 1FADP3F24DL
STRUCTURE
tl* the contact owns a 2013 ford focus. the contact stated that the driver and passenger's side seat headrest blocked the rearview mirror visibility when reversing. the manufacturer was made aware of the failure. the manufacturer stated that there was not an adjustment available for the headrest because it was a safety feature. the vehicle was not repaired. the approximate failure mileage was 100. ..updated 04/24/13 *bf the consumer stated the gas pedal is too close to the brake. it is possible for a person with a wide shoe to step on both pedals at the same time. updated 05/16/2013 *js
Reported in: ATWATER CA || Crash: N || VIN #: 1FADP3F2XDL
VISIBILITY
tl* the contact owns a 2013 ford focus. the contact stated that the driver and passenger's side seat headrest blocked the rearview mirror visibility when reversing. the manufacturer was made aware of the failure. the manufacturer stated that there was not an adjustment available for the headrest because it was a safety feature. the vehicle was not repaired. the approximate failure mileage was 100. ..updated 04/24/13 *bf the consumer stated the gas pedal is too close to the brake. it is possible for a person with a wide shoe to step on both pedals at the same time. updated 05/16/2013 *js
Reported in: ATWATER CA || Crash: N || VIN #: 1FADP3F2XDL
SEATS
tl* the contact owns a 2013 ford focus. the contact stated that the driver and passenger's side seat headrest blocked the rearview mirror visibility when reversing. the manufacturer was made aware of the failure. the manufacturer stated that there was not an adjustment available for the headrest because it was a safety feature. the vehicle was not repaired. the approximate failure mileage was 100. ..updated 04/24/13 *bf the consumer stated the gas pedal is too close to the brake. it is possible for a person with a wide shoe to step on both pedals at the same time. updated 05/16/2013 *js
Reported in: ATWATER CA || Crash: N || VIN #: 1FADP3F2XDL
EQUIPMENT
2013 ford focus. consumer writes in regards to poor dealership service in getting security code changed on car keys. *smd the consumer stated during an inspection of the vehicle, he noticed parts were missing from the hatchback and for the rear tray.
Reported in: LAS VEGAS NV || Crash: N || VIN #: 1FADP3K2XDL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while driving 25 mph, the transmission would stutter abnormally. the vehicle was shut off and restarted but the failure recurred. the vehicle was taken to the dealer for inspection and they advised the contact that the central computer needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was not notified. the failure mileage was 500.
Reported in: JONESBOROUGH TN || Crash: N || VIN #: 1FADP3F24DL
ELECTRICAL SYSTEM
i bought a 2013 ford focus hatchback on march 22, 2013, less than two weeks. all sudden my car died wouldn't start. i called ford roadside assistance, the guy came and jump start my car 5-6 times in order to get car started, but the hood/ and dashboard had burning smells and it went dark completely, no lights display on dash, the signal light didn't even work too. i checked online, many people complaint ford focus has electrical wiring problem since year 2000, and it is continued using on year 2013 model, the wire cracking in insulation. ford should recall cars to fix their design problems, but i believe government needs to step in before the big 3 motor manufacturers would take consumers seriously.
Reported in: MILPITAS CA || Crash: N || VIN #:
STEERING
tl* the contact owns a 2013 ford focus. the contact stated while driving approximately 60 mph, the steering wheel seized without any warning and then resumed normally. the failure occurred when the contact was operating the vehicle in 70 degree and weather and above. the vehicle was taken to an authorized dealer twice for the same defect. the technician informed the contact that the rack and pinion would need to be replaced. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 1,000.
Reported in: MONCKS CORNER SC || Crash: N || VIN #: 1FADP3F25DL
POWER TRAIN
bought the car on saturday. on sunday, noticed a grinding noise coming from the transmission. also noticed transmission slipping between gears. car does not accelerate correctly and does not shift like it should. when on a decline, the car drifts backwards if you let off the brake to accelerate. took it to the dealer where i was told that this is all normal. ford has informed the dealer not to fix the issues. dealer said that ford does not have a solution to these problems.
Reported in: GILBERTSVILLE PA || Crash: N || VIN #:
POWER TRAIN
vehicle has leaked engine oil since new, which was first discovered at 500mi. engine oil contaminated clutch discs in automatic tranmission, which resulted in replacement of rear main engine seal, transmission clutches, etc. which was supposed to resolve problem. attempted repair took place at approx. 7500 mi. at 7800 mi, engine oil is still leaking oil, covering the bottom on the engine and pooling on the under-engine cover. suspect new clutch discs also contaminated, which is causing jerky transmission action in drive.
Reported in: TEMPERANCE MI || Crash: N || VIN #: 1FADP3F24DL
ENGINE
vehicle has leaked engine oil since new, which was first discovered at 500mi. engine oil contaminated clutch discs in automatic tranmission, which resulted in replacement of rear main engine seal, transmission clutches, etc. which was supposed to resolve problem. attempted repair took place at approx. 7500 mi. at 7800 mi, engine oil is still leaking oil, covering the bottom on the engine and pooling on the under-engine cover. suspect new clutch discs also contaminated, which is causing jerky transmission action in drive.
Reported in: TEMPERANCE MI || Crash: N || VIN #: 1FADP3F24DL
STEERING
when driving at highway speeds the steering becomes "sticky". when attempting to keep the vehicle in a straight line the steering sticks in its current position and to make a slight modification i have to put more effort into turning the steering wheel. once the steering releases the car over corrects and then i need to make a correction in the opposite direction causing a "zig-zag" motion. it feels like i could lose control if i over corrected and i find myself gripping the steering wheel when driving this vehicle at highway speeds. in city driving i don't notice this happening, only highway driving it tends to "stick" in its position. i brought the car to the dealership and they mentioned it has electronic steering and that this is normal and they didn't know of any tsb's on the vehicle yet. i feel that this is a safety issue since it would be easy to overcorrect and then eventually lose control of the vehicle, or even cause an accident if there is a car in the next lane. i believe ford needs to adjust their electronic steering to assist less than it is currently programmed to do.
Reported in: EAGAN MN || Crash: N || VIN #: 1FADP3K20DL
EQUIPMENT:MECHANICAL:CARRIER/RACK
tl* the contact owns a 2013 ford focus. the contact stated that he attempted to place a yakima bike rack on the roof of his vehicle but the front and rear clips failed to connect properly. the retailer was contacted and informed the contact that the manufacturer ensured that the rack was adequate enough to function properly. the rack was not replaced.
Reported in: CHICAGO IL || Crash: N || VIN #:
EQUIPMENT ADAPTIVE
tl* the contact owns a 2013 ford focus. the contact stated that he attempted to place a yakima bike rack on the roof of his vehicle but the front and rear clips failed to connect properly. the retailer was contacted and informed the contact that the manufacturer ensured that the rack was adequate enough to function properly. the rack was not replaced.
Reported in: CHICAGO IL || Crash: N || VIN #:
POWER TRAIN
cpsc: i1340028a. 2013 ford focus. consumer stated after five days of purchasing the car it started having transmission problems. *ln
Reported in: THOUSAND OAKS CA || Crash: N || VIN #:
POWER TRAIN
purchased my car new transferred from a local dealer. had 40 miles on it when i bought it. after driving 160 miles noticed transmission banging and stuttering when trying to accelerate. took to apple ford in red lion pa, is in svc ctr told me transmission needs pulled out of car and parts replaced. at this point i left car at dealership, will not take this defective car home with me. have asked for a replacement car. no resolution.
Reported in: DOVER PA || Crash: N || VIN #: 1FADP3E2XDL
FUEL/PROPULSION SYSTEM
as i pulled out into the flow of traffic from a gas station, i realized my car would not accelerate beyond 15-20 mph. i immediately pulled over to the right hand lane and proceeded to the stop light, which was about a 100 yards down the road. at the red light i placed the car into neutral and discovered the engine would not go beyond 3500-4000 rpm's. i then turned on the warning flashers, and when the light turned green i pulled over to the side of the road and proceeded at 15-20 mph until i could turn into a safe area about 1 mile down. i then had the car towed to the local ford dealer. when the dealer ran my vin# through their system, it showed that a technical service bulletin had been issued regarding this very problem. they then repaired the car and it now seems to be running ok, although i don't feel real good about it. hopefully something like this will not happen again, especially if i am in a situation like driving on the freeway at high speeds. myself and my wife were knowingly put into a potentially unsafe risk by ford motor company, which i feel could have been avoided if ford motor company had been a little more proactive in notifying their customers of the possibility of something like this occurring.
Reported in: TEMECULA CA || Crash: N || VIN #: 1FADP3K27DL
ENGINE
as i pulled out into the flow of traffic from a gas station, i realized my car would not accelerate beyond 15-20 mph. i immediately pulled over to the right hand lane and proceeded to the stop light, which was about a 100 yards down the road. at the red light i placed the car into neutral and discovered the engine would not go beyond 3500-4000 rpm's. i then turned on the warning flashers, and when the light turned green i pulled over to the side of the road and proceeded at 15-20 mph until i could turn into a safe area about 1 mile down. i then had the car towed to the local ford dealer. when the dealer ran my vin# through their system, it showed that a technical service bulletin had been issued regarding this very problem. they then repaired the car and it now seems to be running ok, although i don't feel real good about it. hopefully something like this will not happen again, especially if i am in a situation like driving on the freeway at high speeds. myself and my wife were knowingly put into a potentially unsafe risk by ford motor company, which i feel could have been avoided if ford motor company had been a little more proactive in notifying their customers of the possibility of something like this occurring.
Reported in: TEMECULA CA || Crash: N || VIN #: 1FADP3K27DL
VEHICLE SPEED CONTROL
as i pulled out into the flow of traffic from a gas station, i realized my car would not accelerate beyond 15-20 mph. i immediately pulled over to the right hand lane and proceeded to the stop light, which was about a 100 yards down the road. at the red light i placed the car into neutral and discovered the engine would not go beyond 3500-4000 rpm's. i then turned on the warning flashers, and when the light turned green i pulled over to the side of the road and proceeded at 15-20 mph until i could turn into a safe area about 1 mile down. i then had the car towed to the local ford dealer. when the dealer ran my vin# through their system, it showed that a technical service bulletin had been issued regarding this very problem. they then repaired the car and it now seems to be running ok, although i don't feel real good about it. hopefully something like this will not happen again, especially if i am in a situation like driving on the freeway at high speeds. myself and my wife were knowingly put into a potentially unsafe risk by ford motor company, which i feel could have been avoided if ford motor company had been a little more proactive in notifying their customers of the possibility of something like this occurring.
Reported in: TEMECULA CA || Crash: N || VIN #: 1FADP3K27DL
ENGINE
the car sputters and rattles when letting the foot off the brake when it is at a stand still. it feels as if it is trying to start in 2nd gear. the problem is getting increasingly worse. i have had an issue where the car wouldn't go past 15 mph. i turned it off and started it again and the speed problem seemed to be fixed. it still sputters. i have also noticed the transmission shifts rough.
Reported in: GAHANNA OH || Crash: N || VIN #:
VEHICLE SPEED CONTROL
i was driving about 40 mph. suddenly an error message popped up "service advancetrac". then the car was disabled. the speed automatically reduced. the speed did not respond or increase at all when i stepped on the accelerator pedal. luckily, i was able to pull over to safety. then the car stopped completely. i turned off the car, then turned it on again. the error message "service advancetrac" popped up again. this time, the car automatically accelerated from 0 to 30 mph, then it ran constantly at 30 mph. this time, the speed did not respond at all when i stepped on the accelerator pedal. it was like the car was on cruise control, without you being able to turn off cruise control! extremely dangerous! i brought it to the dealership for service the 1st time. they replaced the accelerator assembly. about a week later, the same issue happened again. i brought it to the dealership for service the 2nd time. i even took a picture of the error message on the dashboard and shown it to the service adviser. they couldn't reproduce the issue, and told me there was nothing that they could do. then it happened again right after i drove off the dealership. then, i managed to drive back to the dealership with the error message still on and with the issue occurring. service was able to collect some kind of code from that error message, but could not figure out what was wrong with my car, and told me they will contact ford directly. it has been 3 days and i have not received a response at all. this morning, i turned on my car and drove for 2 minutes and the same issue occurred again! as for proof, i was able to record a 30 second video clip while the car was running on a constant speed of 30 mph without me stepping on the accelerator pedal. i do not feel safe driving this car anymore because this problem can occur randomly anytime in the middle of the road! not safe for driving!
Reported in: HOUSTON TX || Crash: N || VIN #: 1FADP3R41DL
ELECTRONIC STABILITY CONTROL
i was driving about 40 mph. suddenly an error message popped up "service advancetrac". then the car was disabled. the speed automatically reduced. the speed did not respond or increase at all when i stepped on the accelerator pedal. luckily, i was able to pull over to safety. then the car stopped completely. i turned off the car, then turned it on again. the error message "service advancetrac" popped up again. this time, the car automatically accelerated from 0 to 30 mph, then it ran constantly at 30 mph. this time, the speed did not respond at all when i stepped on the accelerator pedal. it was like the car was on cruise control, without you being able to turn off cruise control! extremely dangerous! i brought it to the dealership for service the 1st time. they replaced the accelerator assembly. about a week later, the same issue happened again. i brought it to the dealership for service the 2nd time. i even took a picture of the error message on the dashboard and shown it to the service adviser. they couldn't reproduce the issue, and told me there was nothing that they could do. then it happened again right after i drove off the dealership. then, i managed to drive back to the dealership with the error message still on and with the issue occurring. service was able to collect some kind of code from that error message, but could not figure out what was wrong with my car, and told me they will contact ford directly. it has been 3 days and i have not received a response at all. this morning, i turned on my car and drove for 2 minutes and the same issue occurred again! as for proof, i was able to record a 30 second video clip while the car was running on a constant speed of 30 mph without me stepping on the accelerator pedal. i do not feel safe driving this car anymore because this problem can occur randomly anytime in the middle of the road! not safe for driving!
Reported in: HOUSTON TX || Crash: N || VIN #: 1FADP3R41DL
ENGINE
i was driving about 40 mph. suddenly an error message popped up "service advancetrac". then the car was disabled. the speed automatically reduced. the speed did not respond or increase at all when i stepped on the accelerator pedal. luckily, i was able to pull over to safety. then the car stopped completely. i turned off the car, then turned it on again. the error message "service advancetrac" popped up again. this time, the car automatically accelerated from 0 to 30 mph, then it ran constantly at 30 mph. this time, the speed did not respond at all when i stepped on the accelerator pedal. it was like the car was on cruise control, without you being able to turn off cruise control! extremely dangerous! i brought it to the dealership for service the 1st time. they replaced the accelerator assembly. about a week later, the same issue happened again. i brought it to the dealership for service the 2nd time. i even took a picture of the error message on the dashboard and shown it to the service adviser. they couldn't reproduce the issue, and told me there was nothing that they could do. then it happened again right after i drove off the dealership. then, i managed to drive back to the dealership with the error message still on and with the issue occurring. service was able to collect some kind of code from that error message, but could not figure out what was wrong with my car, and told me they will contact ford directly. it has been 3 days and i have not received a response at all. this morning, i turned on my car and drove for 2 minutes and the same issue occurred again! as for proof, i was able to record a 30 second video clip while the car was running on a constant speed of 30 mph without me stepping on the accelerator pedal. i do not feel safe driving this car anymore because this problem can occur randomly anytime in the middle of the road! not safe for driving!
Reported in: HOUSTON TX || Crash: N || VIN #: 1FADP3R41DL
ENGINE AND ENGINE COOLING
we were driving eastbound on 290 at 1st ave.our vehicle stopped accelerating. we pulled over to the shoulder. we called the ford 1-800 number and requested tow service and that an illinois trooper be called. we also called the dealership where we purchased the brand new car. the person at the dealership suggested we try starting the car again. seconds after starting the car again, a flame burst out of the front hood. we evacuated the vehicle. moments later more flames appeared , followed by the entire front of the car becoming engulfed in flames.
Reported in: RIVER FOREST IL || Crash: N || VIN #: 1FADP3E28DL
POWER TRAIN
i was stopped at a busy intersection. when the light turned green i pressed down on the accelerator and immediately a warning tone went off, and a warning light lit up on the dash saying "stop safely now." then immediately after that a "yellow wrench" icon would intermittently illuminate. the car still had electricity to the dash, but would do nothing when the accelerator pedal was stepped on. the car was dead. i was unable to get the car out of gear, into park. i put my hazards on, but was very afraid of being rear-ended due to the intersection being so busy. i tried holding the on/off button and kept getting the same warnings. it was only by continuing to push the on/off button did i finally get the car to reset, and turn off, then on. when it finally started the warning messages were then gone. i called ford, and took the car the dealer who found no codes recorded. this is still a very small volume production car and there are quite a few people reporting the same behavior on the ford focus electric bulletin boards. some have had this occur while the car is in motion with the car becoming non-responsive and with the same "stop safely now" warnings.
Reported in: HELOTES TX || Crash: N || VIN #: 1FADP3R46DL
POWER TRAIN
vehicle has been leaking oil since it was purchased. (2) ford dealerships have attempted repairs multiple times to stop engine oil leak(s), all of which have been unsuccessful. was under vehicle on 5/12/13 and noticed there is still engine oil leaking from area around engine/transmission. defect allowing engine to run without optimal amount of oil, leaking oil creates fuel for potential fire, used engine oil is known carcinogen, which is being deposited within engine compartment and allowed access to passenger cabin.
Reported in: TOLEDO OH || Crash: N || VIN #: 1FADP3F24DL
ENGINE
vehicle has been leaking oil since it was purchased. (2) ford dealerships have attempted repairs multiple times to stop engine oil leak(s), all of which have been unsuccessful. was under vehicle on 5/12/13 and noticed there is still engine oil leaking from area around engine/transmission. defect allowing engine to run without optimal amount of oil, leaking oil creates fuel for potential fire, used engine oil is known carcinogen, which is being deposited within engine compartment and allowed access to passenger cabin.
Reported in: TOLEDO OH || Crash: N || VIN #: 1FADP3F24DL
ELECTRICAL SYSTEM
ford focus electric vehicle stops suddenly with "stop safely now". when this occurs driver (me) looses all ability to accelerate. this even occurred today and left us in danger on the highway while we nervously waited for professional assistance. many reports of this exact issue with this make/model vehicle on the public forums. concern of loss of power train could mean injuries or death depending on the moment a car looses it's ability to drive while mobile.
Reported in: CANTON GA || Crash: N || VIN #: 1FADP3R47DL
POWER TRAIN
ford focus electric vehicle stops suddenly with "stop safely now". when this occurs driver (me) looses all ability to accelerate. this even occurred today and left us in danger on the highway while we nervously waited for professional assistance. many reports of this exact issue with this make/model vehicle on the public forums. concern of loss of power train could mean injuries or death depending on the moment a car looses it's ability to drive while mobile.
Reported in: CANTON GA || Crash: N || VIN #: 1FADP3R47DL
ENGINE AND ENGINE COOLING
vehicle has had oil leaking into engine compartment since purchased in november 2012. at 3000 miles, rear engine seal replaced - leaks continued. rear main engine seal replaced again at 8000 miles - engine compartment leaks continued. after two more visits to dealer and two additional trip to different dealers, third service dept. claims that transmission is source of leak, not engine. if this is the case, then vehicle has been driven for over 11,250 miles with insufficient transmission lubricant - great cause for concern.
Reported in: TOLEDO OH || Crash: N || VIN #: 1FADP3F24DL
POWER TRAIN
vehicle has had oil leaking into engine compartment since purchased in november 2012. at 3000 miles, rear engine seal replaced - leaks continued. rear main engine seal replaced again at 8000 miles - engine compartment leaks continued. after two more visits to dealer and two additional trip to different dealers, third service dept. claims that transmission is source of leak, not engine. if this is the case, then vehicle has been driven for over 11,250 miles with insufficient transmission lubricant - great cause for concern.
Reported in: TOLEDO OH || Crash: N || VIN #: 1FADP3F24DL
VEHICLE SPEED CONTROL
the vehicle was working fine one moment, and the next i was unable to accelerate over 15 mph. i managed to drive the vehicle with the flashers on until i could safely pull into a parking lot. i called the ford dealership and had it towed to their location. after some hours, i was told that the car checked out fine and could not find what the issue was. later, the dealership called me back and said that they had found a "technical service bulletin" regarding this very issue. dealership did a calibration and post road test ok at this time. i wanted a reliable car that i could depend on, and now have trust issues with it.
Reported in: AUSTIN TX || Crash: N || VIN #: 1FADP3F20DL
ELECTRICAL SYSTEM
i purchased the 2013 ford focus brand new on 2-09-13. car barely has 1800 miles on it. while slowing down in a school zone to 15mph, i noticed the car seemed to lose power, and feel shaky. once past the school zone i accelerated to 20mph and car shifted roughly into gear with a bumping noise. i pulled over and stopped and turned off the engine. after restarting car initially seemed fine. exactly one week later same thing happened again when in supermarket parking lot. this time however the orange engine service light that looks like an outline of the engine appeared on the dashboard panel. i stopped the car again. when restarting the light went out but reappeared on the 2 mile drive home from the store. car also seemed to lose power and not accelerate when i needed it to. i called my dealership 1st thing and was told it's most likely a sensor issue and very minor but i made an appointment and took the car in. the dealership ran computer diagnostics and service mgr. came in and told me 2 error codes showed up of transmission malfunction/ and possible failure! a brand new car!!! they started talking about replacing the transmission and the on board computer, etc.. but dealership can't repair my car at this time because a specialist they don't have on staff needs to be called in. so i have an un safe, unreliable new car sitting in my driveway. 15 calls to dealership and to ford's customer relations number and i can't even get an appointment to get the car looked at further to determine how defective it is!!! what a lemon! no matter how this is resolved, will never do business with ford again. they seem unconcerned with the safety issues this defect is causing and they have the worst customer service i have ever dealt with!!
Reported in: WHITTIER CA || Crash: N || VIN #: 1FADP3E22DL
POWER TRAIN
i purchased the 2013 ford focus brand new on 2-09-13. car barely has 1800 miles on it. while slowing down in a school zone to 15mph, i noticed the car seemed to lose power, and feel shaky. once past the school zone i accelerated to 20mph and car shifted roughly into gear with a bumping noise. i pulled over and stopped and turned off the engine. after restarting car initially seemed fine. exactly one week later same thing happened again when in supermarket parking lot. this time however the orange engine service light that looks like an outline of the engine appeared on the dashboard panel. i stopped the car again. when restarting the light went out but reappeared on the 2 mile drive home from the store. car also seemed to lose power and not accelerate when i needed it to. i called my dealership 1st thing and was told it's most likely a sensor issue and very minor but i made an appointment and took the car in. the dealership ran computer diagnostics and service mgr. came in and told me 2 error codes showed up of transmission malfunction/ and possible failure! a brand new car!!! they started talking about replacing the transmission and the on board computer, etc.. but dealership can't repair my car at this time because a specialist they don't have on staff needs to be called in. so i have an un safe, unreliable new car sitting in my driveway. 15 calls to dealership and to ford's customer relations number and i can't even get an appointment to get the car looked at further to determine how defective it is!!! what a lemon! no matter how this is resolved, will never do business with ford again. they seem unconcerned with the safety issues this defect is causing and they have the worst customer service i have ever dealt with!!
Reported in: WHITTIER CA || Crash: N || VIN #: 1FADP3E22DL
ENGINE
i purchased the 2013 ford focus brand new on 2-09-13. car barely has 1800 miles on it. while slowing down in a school zone to 15mph, i noticed the car seemed to lose power, and feel shaky. once past the school zone i accelerated to 20mph and car shifted roughly into gear with a bumping noise. i pulled over and stopped and turned off the engine. after restarting car initially seemed fine. exactly one week later same thing happened again when in supermarket parking lot. this time however the orange engine service light that looks like an outline of the engine appeared on the dashboard panel. i stopped the car again. when restarting the light went out but reappeared on the 2 mile drive home from the store. car also seemed to lose power and not accelerate when i needed it to. i called my dealership 1st thing and was told it's most likely a sensor issue and very minor but i made an appointment and took the car in. the dealership ran computer diagnostics and service mgr. came in and told me 2 error codes showed up of transmission malfunction/ and possible failure! a brand new car!!! they started talking about replacing the transmission and the on board computer, etc.. but dealership can't repair my car at this time because a specialist they don't have on staff needs to be called in. so i have an un safe, unreliable new car sitting in my driveway. 15 calls to dealership and to ford's customer relations number and i can't even get an appointment to get the car looked at further to determine how defective it is!!! what a lemon! no matter how this is resolved, will never do business with ford again. they seem unconcerned with the safety issues this defect is causing and they have the worst customer service i have ever dealt with!!
Reported in: WHITTIER CA || Crash: N || VIN #: 1FADP3E22DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that when attempting to accelerate, the vehicle would jerk and hesitate to respond. the vehicle was taken to a dealer for diagnosis where the contact was informed that the software for the transmission would need to be updated. the vehicle was repaired. eight hundred miles later the failure recurred. the vehicle was taken to a dealer and the software was again updated. the manufacturer was notified of the failure. the contact was informed that the failure was characteristic of the vehicle but not a defect. the failure mileage was 100 and the current mileage was unknown.
Reported in: MILAN MI || Crash: N || VIN #: 1FADP3F20DL
ELECTRICAL SYSTEM
my 2013 ford focus hatchback, in the daytime you can not read the speedometer gage in the cluster panel. the gage lighting needs to be brighter. the speedometer gage is set back in the dash and the dim lighting make it very hard to see how fast you are traveling. we live in sunny florida and the bright sun during the day makes it very difficult to tell your mph. the instrument dimmer switch is adjusted to the highest setting. on a cloudy day or at night it is not a problem to see & read. i drove 2 other 2013 ford focus hb and they all have the same problem. the ford dealer said there is no known fix. this is a serious hazard, if one can not clearly read the speedometer gage. i sure hope at some point in time, this can be corrected. thank you.
Reported in: LAKE WALES FL || Crash: N || VIN #:
EXTERIOR LIGHTING
my 2013 ford focus hatchback, in the daytime you can not read the speedometer gage in the cluster panel. the gage lighting needs to be brighter. the speedometer gage is set back in the dash and the dim lighting make it very hard to see how fast you are traveling. we live in sunny florida and the bright sun during the day makes it very difficult to tell your mph. the instrument dimmer switch is adjusted to the highest setting. on a cloudy day or at night it is not a problem to see & read. i drove 2 other 2013 ford focus hb and they all have the same problem. the ford dealer said there is no known fix. this is a serious hazard, if one can not clearly read the speedometer gage. i sure hope at some point in time, this can be corrected. thank you.
Reported in: LAKE WALES FL || Crash: N || VIN #:
POWER TRAIN
my performance concern started within the first week of ownership. i had reported what i perceived as a performance issue to the dealer but opted to give a new car time to "break in". 4 weeks into my owner experience, the service department held and drove the car for 5 days and had determined that a transmission component was the cause of the issue i was experiencing. i now have over 10k miles on the vehicle and have had the same experience. the service department has since told me that the rough idle in park or in gear with brake applied is the result of the "direct injection" technology used in this vehicle. the hesitation experienced during 0 to >0 acceleration (gradual or hard) is also the result of the "direct injection" technology coupled with electronic clutch technology used in place of a torque converter. this combination has yielded numerous "almost stalled" conditions during normal driving maneuvers including acceleration during the completion of a left turn crossing oncoming lanes of traffic. i raise this concern as i understand there is an investigation of f150 vehicles with "direct injection" technology as a potential cause for the loss of power. my experience with the ford focus has not resulted in an accident. my goal is to raise awareness to a similar condition from the same manufacturer utilizing the same technology. i also have a second vehicle ([xxx]) that is leased and has the same performance issue described above. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: BRICK NJ || Crash: N || VIN #: 1FADP3F28DL
FUEL SYSTEM, GASOLINE
my performance concern started within the first week of ownership. i had reported what i perceived as a performance issue to the dealer but opted to give a new car time to "break in". 4 weeks into my owner experience, the service department held and drove the car for 5 days and had determined that a transmission component was the cause of the issue i was experiencing. i now have over 10k miles on the vehicle and have had the same experience. the service department has since told me that the rough idle in park or in gear with brake applied is the result of the "direct injection" technology used in this vehicle. the hesitation experienced during 0 to >0 acceleration (gradual or hard) is also the result of the "direct injection" technology coupled with electronic clutch technology used in place of a torque converter. this combination has yielded numerous "almost stalled" conditions during normal driving maneuvers including acceleration during the completion of a left turn crossing oncoming lanes of traffic. i raise this concern as i understand there is an investigation of f150 vehicles with "direct injection" technology as a potential cause for the loss of power. my experience with the ford focus has not resulted in an accident. my goal is to raise awareness to a similar condition from the same manufacturer utilizing the same technology. i also have a second vehicle ([xxx]) that is leased and has the same performance issue described above. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: BRICK NJ || Crash: N || VIN #: 1FADP3F28DL
ENGINE
my performance concern started within the first week of ownership. i had reported what i perceived as a performance issue to the dealer but opted to give a new car time to "break in". 4 weeks into my owner experience, the service department held and drove the car for 5 days and had determined that a transmission component was the cause of the issue i was experiencing. i now have over 10k miles on the vehicle and have had the same experience. the service department has since told me that the rough idle in park or in gear with brake applied is the result of the "direct injection" technology used in this vehicle. the hesitation experienced during 0 to >0 acceleration (gradual or hard) is also the result of the "direct injection" technology coupled with electronic clutch technology used in place of a torque converter. this combination has yielded numerous "almost stalled" conditions during normal driving maneuvers including acceleration during the completion of a left turn crossing oncoming lanes of traffic. i raise this concern as i understand there is an investigation of f150 vehicles with "direct injection" technology as a potential cause for the loss of power. my experience with the ford focus has not resulted in an accident. my goal is to raise awareness to a similar condition from the same manufacturer utilizing the same technology. i also have a second vehicle ([xxx]) that is leased and has the same performance issue described above. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: BRICK NJ || Crash: N || VIN #: 1FADP3F28DL
VEHICLE SPEED CONTROL
while aggressively shifting from 1-2 and even sometimes 2-3 there is a hard thumping bang that occurs when shifting over 3k...multiple ford owners are aware of the issue and state that the problem depends on the build date of the vehicle...supposedly stating its the engine motor mount. upon reading into the problem ford isn't sure if the are going to make it a recall or not.
Reported in: SAYREVILLE NJ || Crash: N || VIN #: 1FADP3L93DL
ENGINE
while aggressively shifting from 1-2 and even sometimes 2-3 there is a hard thumping bang that occurs when shifting over 3k...multiple ford owners are aware of the issue and state that the problem depends on the build date of the vehicle...supposedly stating its the engine motor mount. upon reading into the problem ford isn't sure if the are going to make it a recall or not.
Reported in: SAYREVILLE NJ || Crash: N || VIN #: 1FADP3L93DL
POWER TRAIN
while traveling at approximately 50 mph on a busy highway, the car suddenly lost power and the "stop safely now" warning was displayed. this vehicle is the ford focus electric. the car would not respond to the accelerator and was coasted to a stop on the side of the road. the highway patrol promptly showed up to lecture on how this was a unsafe place to stop. no kidding. it was explained that we had no choice. internet research has shown that this condition has happened several times to ford focus electric operators. one ford spokesman has been reported to say that like a gas car, this warning is similar to the "check engine" light and can be caused by any number of things. however, unlike a gas car, when this happens on a focus electric it may render the car powerless and may expose the driver to a very unsafe condition.
Reported in: SPANAWAY WA || Crash: N || VIN #: 1FADP3R4XDL
ELECTRICAL SYSTEM
while traveling at approximately 50 mph on a busy highway, the car suddenly lost power and the "stop safely now" warning was displayed. this vehicle is the ford focus electric. the car would not respond to the accelerator and was coasted to a stop on the side of the road. the highway patrol promptly showed up to lecture on how this was a unsafe place to stop. no kidding. it was explained that we had no choice. internet research has shown that this condition has happened several times to ford focus electric operators. one ford spokesman has been reported to say that like a gas car, this warning is similar to the "check engine" light and can be caused by any number of things. however, unlike a gas car, when this happens on a focus electric it may render the car powerless and may expose the driver to a very unsafe condition.
Reported in: SPANAWAY WA || Crash: N || VIN #: 1FADP3R4XDL
POWER TRAIN
after an accident, tried to drive the car home and the car kept stalling out while trying to give it gas. i had the car towed to the dealer, they repaired the body work and said that the switch for the gas to shut off had to be reset. picked up from dealer and the car kept stalling out and shaking when trying to take off or accelerate the car. took the car back to the dealer and they said it could be the clutch in the transmission. dealer kept for a week and could not find anything wrong. ford is aware there is a problem with the clutches in the ford focus. they service department stated so far he has put in 5 clutches on the 2013 ford focus. dealer refuses to do anything unless ford will do a recall.
Reported in: ROSSVILLE GA || Crash: N || VIN #: IFADP3K29DL
ENGINE AND ENGINE COOLING
driving on freeway, stop safely now triangle shows up....car completely powers down. pull to side, have to wait 45 minutes to drive again. almost got rear ended.
Reported in: LOS ANGELES CA || Crash: N || VIN #:
STEERING
when driving at highway speeds (55-65 mph) for periods of time greater than 30 minutes, the steering begins to become jerky and sticky. the vehicle starts to wander as if the front wheels are out of alignment, making it necessary to make many very small steering corrections. this problem has occurred every time the vehicle has been on the highway under the said conditions.
Reported in: ROLLA MO || Crash: N || VIN #: 1FADP3L97DL
POWER TRAIN
the car is a brand new 2013 ford focus with an automatic transmission. after approximately 450 miles, the car started making a grinding noise in the lower gears - similar to one might hear in a manual transmission if you can't find the gear. in addition, the car stutters/shudders at the start in lower gears. an internet search reveals this is a common problem in the focus which ford seems unwilling to adequately address. while the stuttering/shuddering issue can certainly present safety issues, i'm not sure what the transmission problem relates to.
Reported in: AUBURN AL || Crash: N || VIN #:
POWER TRAIN
transmission sputtering, hiccuping going through low gears. sometimes it seems fine.
Reported in: VIENNA VA || Crash: N || VIN #:
ELECTRICAL SYSTEM
vehicle abruptly lost drivetrain power and came to a sudden stop in the left-hand lane of a major surface street in san jose. the vehicle suddenly displayed the warning 'stop safely now". attempts to restart or reboot the car failed leaving us dangerously stranded in moderate traffic for over 20 minutes until a nearby resident helped us to push vehicle to safety. all electrical systems on the vehicle continued to function but the vehicle was immobilized. pushing the vehicle was very difficult, as if the brakes were engaged. the ford dealer reported that the regenerative braking system was engaged and could not be disengaged. ford dealership reported over 30 diagnostic trouble codes appearing on the vehicle that proved to be misleading. inexperience of service team with electrical vehicles provided low confidence that they understood and repaired the cause of this failure. ford motor company instructed the dealership to replace the electric motor and control module. ford motor company agreed to refund or replacement of this vehicle.
Reported in: SAN JOSE CA || Crash: N || VIN #: 1FADP3R45DL
POWER TRAIN
vehicle abruptly lost drivetrain power and came to a sudden stop in the left-hand lane of a major surface street in san jose. the vehicle suddenly displayed the warning 'stop safely now". attempts to restart or reboot the car failed leaving us dangerously stranded in moderate traffic for over 20 minutes until a nearby resident helped us to push vehicle to safety. all electrical systems on the vehicle continued to function but the vehicle was immobilized. pushing the vehicle was very difficult, as if the brakes were engaged. the ford dealer reported that the regenerative braking system was engaged and could not be disengaged. ford dealership reported over 30 diagnostic trouble codes appearing on the vehicle that proved to be misleading. inexperience of service team with electrical vehicles provided low confidence that they understood and repaired the cause of this failure. ford motor company instructed the dealership to replace the electric motor and control module. ford motor company agreed to refund or replacement of this vehicle.
Reported in: SAN JOSE CA || Crash: N || VIN #: 1FADP3R45DL
SERVICE BRAKES
vehicle abruptly lost drivetrain power and came to a sudden stop in the left-hand lane of a major surface street in san jose. the vehicle suddenly displayed the warning 'stop safely now". attempts to restart or reboot the car failed leaving us dangerously stranded in moderate traffic for over 20 minutes until a nearby resident helped us to push vehicle to safety. all electrical systems on the vehicle continued to function but the vehicle was immobilized. pushing the vehicle was very difficult, as if the brakes were engaged. the ford dealer reported that the regenerative braking system was engaged and could not be disengaged. ford dealership reported over 30 diagnostic trouble codes appearing on the vehicle that proved to be misleading. inexperience of service team with electrical vehicles provided low confidence that they understood and repaired the cause of this failure. ford motor company instructed the dealership to replace the electric motor and control module. ford motor company agreed to refund or replacement of this vehicle.
Reported in: SAN JOSE CA || Crash: N || VIN #: 1FADP3R45DL
VEHICLE SPEED CONTROL
on sunday june 23, 2013 at approximately 3:00 pm on or about buffaloe rd at southall rd in raleigh, nc, we were heading west bound in the right lane of buffaloe rd. approaching a green light. approximately, 700 ft from the limit line, the light changed to yellow and we slowed to stop. stopping was a little more firm than the slow paced regenerative charging, a noise was from the front was heard, resembling that of a loose brake pad hitting metal and the vehicle them sounded a warning and flashed "stop safely now" visual warning as we came to a full stop at the limit line at the light. although there was no power to the motor, the system was active and the green go car was not visible. we attempted to reset the vehicle by powering off and powering on to no avail. the light turned green and cars began to sound their horns. i immediately activated the emergency flashers and stepped out the vehicle to direct traffic around the stalled vehicle (not recommended unless properly trained). traffic on several instances came dangerously close to collision as this situation presented a huge risk to personal safety. had we just sat in the vehicle, we surely would have experienced a collision. several minutes passed and we attempted to restart the vehicle from a cold start. it was only after the vehicle was completely shut down, rested and powered on that we were able to proceed. having a vehicle just stop in traffic for no reason presents a huge risk not only to the owner but those around.
Reported in: RALEIGH NC || Crash: N || VIN #: 1FADP3R46DL
ELECTRICAL SYSTEM
on sunday june 23, 2013 at approximately 3:00 pm on or about buffaloe rd at southall rd in raleigh, nc, we were heading west bound in the right lane of buffaloe rd. approaching a green light. approximately, 700 ft from the limit line, the light changed to yellow and we slowed to stop. stopping was a little more firm than the slow paced regenerative charging, a noise was from the front was heard, resembling that of a loose brake pad hitting metal and the vehicle them sounded a warning and flashed "stop safely now" visual warning as we came to a full stop at the limit line at the light. although there was no power to the motor, the system was active and the green go car was not visible. we attempted to reset the vehicle by powering off and powering on to no avail. the light turned green and cars began to sound their horns. i immediately activated the emergency flashers and stepped out the vehicle to direct traffic around the stalled vehicle (not recommended unless properly trained). traffic on several instances came dangerously close to collision as this situation presented a huge risk to personal safety. had we just sat in the vehicle, we surely would have experienced a collision. several minutes passed and we attempted to restart the vehicle from a cold start. it was only after the vehicle was completely shut down, rested and powered on that we were able to proceed. having a vehicle just stop in traffic for no reason presents a huge risk not only to the owner but those around.
Reported in: RALEIGH NC || Crash: N || VIN #: 1FADP3R46DL
POWER TRAIN
on sunday june 23, 2013 at approximately 3:00 pm on or about buffaloe rd at southall rd in raleigh, nc, we were heading west bound in the right lane of buffaloe rd. approaching a green light. approximately, 700 ft from the limit line, the light changed to yellow and we slowed to stop. stopping was a little more firm than the slow paced regenerative charging, a noise was from the front was heard, resembling that of a loose brake pad hitting metal and the vehicle them sounded a warning and flashed "stop safely now" visual warning as we came to a full stop at the limit line at the light. although there was no power to the motor, the system was active and the green go car was not visible. we attempted to reset the vehicle by powering off and powering on to no avail. the light turned green and cars began to sound their horns. i immediately activated the emergency flashers and stepped out the vehicle to direct traffic around the stalled vehicle (not recommended unless properly trained). traffic on several instances came dangerously close to collision as this situation presented a huge risk to personal safety. had we just sat in the vehicle, we surely would have experienced a collision. several minutes passed and we attempted to restart the vehicle from a cold start. it was only after the vehicle was completely shut down, rested and powered on that we were able to proceed. having a vehicle just stop in traffic for no reason presents a huge risk not only to the owner but those around.
Reported in: RALEIGH NC || Crash: N || VIN #: 1FADP3R46DL
ELECTRICAL SYSTEM
traveling on a road. stopped at a stop sign. when the pedal was pressed the car showed an error of "stop safely now" and refused to move. the car had to be pushed around the corner of the intersection while vehicles tried to pass.
Reported in: MASSILLON OH || Crash: N || VIN #: 1FADP3R45DL
ENGINE
traveling on a road. stopped at a stop sign. when the pedal was pressed the car showed an error of "stop safely now" and refused to move. the car had to be pushed around the corner of the intersection while vehicles tried to pass.
Reported in: MASSILLON OH || Crash: N || VIN #: 1FADP3R45DL
POWER TRAIN
traveling on a road. stopped at a stop sign. when the pedal was pressed the car showed an error of "stop safely now" and refused to move. the car had to be pushed around the corner of the intersection while vehicles tried to pass.
Reported in: MASSILLON OH || Crash: N || VIN #: 1FADP3R45DL
POWER TRAIN
purchased the vehicle last saturday june 22. about 2 days after purchase the transmission started making noise shifting gears. sounds like rocks in a aluminum coke can. it hesitates and shifts hard sometimes. contacted dealer and was told if it should mess up i am covered by warranty. this to me is not normal and its quite scary. my car has 300 miles on it i shouldn't be having trouble like this. i read reviews from others and this seems to be a widespread issue. also this is my first brand new car purchase and i am not very pleased.
Reported in: ROSSVILLE GA || Crash: N || VIN #:
POWER TRAIN
i recently purchase this 2013 ford focus se 6spd powershift with appearance package on june 8 2013. when i took it only had 7 miles. as i drove the next couple of days i heard noise coming from underneath when accelerating from stop and go traffic and this happens between 5 to 20 miles per hour as i accelerate and then it disappears. i went online and google this noise and read the threads looks like it needed to break in. when i reached around 700 miles on the odometer the noise is almost gone but still there and not as bad as before. today june 30, 2013, it has 1183 miles on the odometer as i was making a turn from the light accelerating i got a sudden shift felt like something hit me from behind and heard a thunk when it shifted after that it went through the shifting sequence as i accelerated. this is the first time i bought a new car and have this kind of issues. i read about the power shift tsb bulletin but something is not right in this car hopefully ford will fix this problem before warranty runs out. i believe the way its shifting something will wear out fast and ford needs to act on this.
Reported in: PARSIPPANY NJ || Crash: N || VIN #: 1FADP3K23DL
STEERING
vehicle wonders or drifts at highway speeds, seems like your always over correcting the steering wheel. vehicle makes a zig zag motion on certain road surfaces like your caught in the wind behind a semi.vehicle alignment as of this date has been changed 4 times.
Reported in: STURGEON LAKE MN || Crash: N || VIN #: 1FADP3F23DL
POWER TRAIN
this complaint applies to the focus electric. while turning into a parking lot, going approximately 5mph, the vehicle abruptly lost power, the "stop safely now" warning light came on, and i coasted the car to a halt at the side of the lot entrance. no other warning lights illuminated. although the vehicle was inoperable, it also could not be turned off. usually, pressing the power button to turn the car off disconnects the high voltage battery from the rest of the electrical system and shuts the car down, but in this situation it would just cause the warning bell and "stop safely now" light to pop up again in the instrument panel. after maybe 45 minutes, right as the tow-truck driver arrived, i was suddenly able to turn the car off by pressing the button. it then functioned normally when turned back on. luckily i was in a reasonably safe situation when the failure occurred. however, many similar complaints exist for the focus electric (many more in public forums than here), and the failure has occurred on the highway and in traffic for some people. clearly the issue needs to be addressed.
Reported in: WILLISTON VT || Crash: N || VIN #: 1FADP3R44DL
ELECTRICAL SYSTEM
this complaint applies to the focus electric. while turning into a parking lot, going approximately 5mph, the vehicle abruptly lost power, the "stop safely now" warning light came on, and i coasted the car to a halt at the side of the lot entrance. no other warning lights illuminated. although the vehicle was inoperable, it also could not be turned off. usually, pressing the power button to turn the car off disconnects the high voltage battery from the rest of the electrical system and shuts the car down, but in this situation it would just cause the warning bell and "stop safely now" light to pop up again in the instrument panel. after maybe 45 minutes, right as the tow-truck driver arrived, i was suddenly able to turn the car off by pressing the button. it then functioned normally when turned back on. luckily i was in a reasonably safe situation when the failure occurred. however, many similar complaints exist for the focus electric (many more in public forums than here), and the failure has occurred on the highway and in traffic for some people. clearly the issue needs to be addressed.
Reported in: WILLISTON VT || Crash: N || VIN #: 1FADP3R44DL
POWER TRAIN
the same afternoon after picking up my new car i noticed jerkiness while accelerating from a stop to around 30 mph. i blew it off and thought they maybe it was bad gas that was making car run funny. it only got worse from there. so bad i was scared to even pull onto a highway cause it would act as tho it was going to stall out. then i started noticing noises kind of a grinding noise along with the hard shifting. i took it in a dealership said it was normal and give transmission time to get " use to how i drive" the stupidest thing i've ever heard. needless to say my new car is in shop for however long. i'm not sure i even want it back from all the other horror stories i've read. some catching fire and such. ford needs to recall this vehicle and put a normal transmission back into it before something serious happens to someone.
Reported in: CONWAY AR || Crash: N || VIN #:
ENGINE
"stop safely now" indicator came on while driving vehicle. at a stop light approximately 5 minutes later, the vehicle lost all power in front of intersection. this is an all electric vehicle. i placed transmission in park and attempted to power cycle car with no success for approximately 2 minutes. once i opened the driver side front door, the car was then able to power back on. the "stop safely now" warning did not reappear.
Reported in: CARDIFF BY THE SEA CA || Crash: N || VIN #: 1FADP3R45DL
POWER TRAIN
"stop safely now" indicator came on while driving vehicle. at a stop light approximately 5 minutes later, the vehicle lost all power in front of intersection. this is an all electric vehicle. i placed transmission in park and attempted to power cycle car with no success for approximately 2 minutes. once i opened the driver side front door, the car was then able to power back on. the "stop safely now" warning did not reappear.
Reported in: CARDIFF BY THE SEA CA || Crash: N || VIN #: 1FADP3R45DL
POWER TRAIN
while driving at low speeds and stop and go situations, the auto transmission has a loud grinding noise and the car bucks, shutters and feels like it will stall out. the car rolls back immediately on hills even though it is supposed to have a hill start assist system that holds the car in place for 2 to 3 seconds. while making a left turn onto a busy highway and applying the brakes, the car jerked and pulled strongly to the left and four loud grinding/popping noises came from the transmission. it sounded like applying the brakes with no pads. the car has been brought to the dealership 3 times and every time they say it is normal. i even received a letter from ford describing the above as common characteristics of the powershift transmission. i do not feel safe driving this car.
Reported in: FAIRHOPE AL || Crash: N || VIN #: 1FADP3F2XDL
VEHICLE SPEED CONTROL
tl* the contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle hesitated and accelerated rapidly without manual force. the vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. the manufacturer was not notified. the approximate failure mileage was 2,500.
Reported in: WHISPERING SPRINGS PINE NC || Crash: N || VIN #: 1FADP3K25DL
ELECTRICAL SYSTEM
while driving residential streets at approximately 25mph, the car sounded an unfamiliar warning tone along with the message "stop safely now" - at which point, i coasted the car to a stop (unfortunately this happened to be in the middle of an intersection). even though i had no throttle control at this point, the car refused to shut down after multiple presses of the "start" button. i eventually took my foot off the brake, hit "start" again, opened the door and this seemed to cycle the car to "off" mode. i then tried again to start the car and it worked - after about 10 seconds of driving the "stop safely now" error came on again. i pulled over this time and shut the car down for 10 minutes - i was able to later drive the car home. waited an hour and decided to have my wife video tape me while driving incase this happened again.. the error occurred 3 more times and is all on tape - all while coming to a stop or accelerating from a stop. i shudder to think what would happen if this occurred on my normal commute on the carpool lanes of the 405 or 110 -or worse, decided to power down in the middle of a left hand turn!- this would be a huge liability and safety risk for myself and family. the car is currently with ford and i'm in a rental until we have a resolve - i didn't find out until after signing a 3 year lease that this is now a well known issue (at least to the nhtsa and on many ford forums and in articles on the internet) it's an amazing car and i hope ford figures this out very quickly.
Reported in: LOS ANGELES CA || Crash: N || VIN #: 1FADP3R40DL
POWER TRAIN
while driving residential streets at approximately 25mph, the car sounded an unfamiliar warning tone along with the message "stop safely now" - at which point, i coasted the car to a stop (unfortunately this happened to be in the middle of an intersection). even though i had no throttle control at this point, the car refused to shut down after multiple presses of the "start" button. i eventually took my foot off the brake, hit "start" again, opened the door and this seemed to cycle the car to "off" mode. i then tried again to start the car and it worked - after about 10 seconds of driving the "stop safely now" error came on again. i pulled over this time and shut the car down for 10 minutes - i was able to later drive the car home. waited an hour and decided to have my wife video tape me while driving incase this happened again.. the error occurred 3 more times and is all on tape - all while coming to a stop or accelerating from a stop. i shudder to think what would happen if this occurred on my normal commute on the carpool lanes of the 405 or 110 -or worse, decided to power down in the middle of a left hand turn!- this would be a huge liability and safety risk for myself and family. the car is currently with ford and i'm in a rental until we have a resolve - i didn't find out until after signing a 3 year lease that this is now a well known issue (at least to the nhtsa and on many ford forums and in articles on the internet) it's an amazing car and i hope ford figures this out very quickly.
Reported in: LOS ANGELES CA || Crash: N || VIN #: 1FADP3R40DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that the transmission would hesitate when shifting between gears. the manufacturer advised that the action was normal for a 2-clutch transmission within the first 5000-6000 miles. the contact stated that the failure continued for an additional 10,000 miles. the vehicle was taken to the dealer, who performed service to the transmission but the failure persisted. in addition, the transmission emitted an abnormal ding when completing a turn in either direction. or when shifting between first and second gears. the vehicle was not repaired. the failure mileage was 20 and the current mileage was 13,300.
Reported in: LOVELAND OH || Crash: N || VIN #: 1FADP3F20DL
POWER TRAIN
december 2012 - while stopped on hill car put itself into a hard reverse without driver input - could have killed someone - march 1, 2013 near 8700 mi on od while driving car in traffic car quit communicating with transmission - car dash lit up with everything message: transmission fault, then made it last 1/4 mile in low gear. in driveway - starting car - trans. would not engage. car then went into limp mode. after forced to take car back from dealer not fixed car failed next day - car flashed messages - hill start assist not available. car went into limp mode. after 1/2 hour or so, drove car to my mechanic where car completely failed again while diagnostic being run. car then towed to dealer - dealer gave joneses run around - forced again to take car back not fixed on 3/19/13. documented on release form that car generating multiple nondescript error codes. car has always run rough, unpredictable and unreliable. consider too dangerous to drive on fwy. car sold as traditional automatic and find out 2 manual transmissions operated by computer that has trouble figuring out what driver is doing at stop or low speeds. this car is a nightmare someone could get killed. lemon law blogs and other blogs full of ford focus owners with transmission problems. lemon law suit pending. ford and dealers game customers to not document problems. dealer called hard reverse incident "normal operation" and refused to document it. ford just as bad. someone with clout needs to step up & protect consumers.
Reported in: PHELAN CA || Crash: N || VIN #: 1FADP3F22DL
VEHICLE SPEED CONTROL
tl* the contact owns a 2013 ford focus. the contact stated that while attempting to park and applying the brakes, the vehicle accelerated and crashed into a post. the contact was not injured. the vehicle was taken to the dealer for inspection or repairs. the contact called the manufacturer and filed a complaint. the failure mileage was 3,000. updated 9/4/13 *cn
Reported in: PHILADELPHIA PA || Crash: Y || VIN #: 1FADP3F29DL
STEERING
i was on my way back home from chicago to ohio. about an hour into the trip my steering started getting stiff and hard to control. i had to hold on with both hand tightly. it felt like the steering was locking up. like a click. if i moved it ever so slightly it stuck and i had to move it back quickly. what should have taken 6 1/2 hours took me 10 1/2. my young son and i were scared. it was sunday and i was in another state. nothing open and on a toll road. it still gets hard to steer but my dealership said there is nothing wrong. someone please help. i travel back and forth from ohio to chicago a lot.
Reported in: HARTVILLE OH || Crash: N || VIN #: 1FADP3F25DL
EQUIPMENT ADAPTIVE
may 1st: significant vibration, vehicle shutters when shifting 4th: no changes in performance. shutter and vibration continues; no work performed. advised all of this is a ?normal characteristic? of a dual clutch transmission. 10th: significant shaking at idle continues 17th: vibration continues; transmission continues to buck and stall. vehicle does not respond well to sudden stops? significant shuddering and rpm gauge has rapid fluctuations. gears still making grinding noise. 18th: transmission problems felt worse than usual today. 20th: vehicle does not drive well. transmission continues to click/pop/grind; gear changes are rough, similar to someone who cannot drive a manual transmission 24th: rough idle persists; car slow to engage in first gear; feels like it is going to stall. june 4th: rough idle continues 26th: gear changes are not smooth and in fact are quite rough; car does not function normally. no improvement whatsoever since last update. 29th: vehicle shakes badly upon start; very rough shifting; car does not feel safe july 5th: gears are not engaging properly; delayed acceleration from 0mph in drive 11th: vibration is as bad as ever; no improvement. 17th: had two cases of delayed acceleration & bucking today 19th: vehicle shuttered significantly today; rpm gauge plating continues to rattle; passenger door would not unlock with remote key; beginning of electrical problems 21st: transmission stalled upon acceleration again; substantial hesitation 22nd: loud grinding noise shifting to reverse; rpm gauge went to about 2500 26th: stalling, shuddering/bucking continues; gear changes are not smooth 28th: interior electrical problem; interior overhead lights do not illuminate nor do the a/c & radio lights; 29th: experienced a very hard jolt upon acceleration so much so that it jarred the entire car.
Reported in: DOWNERS GROVE IL || Crash: N || VIN #: 1FADP3F20DL
ELECTRICAL SYSTEM
may 1st: significant vibration, vehicle shutters when shifting 4th: no changes in performance. shutter and vibration continues; no work performed. advised all of this is a ?normal characteristic? of a dual clutch transmission. 10th: significant shaking at idle continues 17th: vibration continues; transmission continues to buck and stall. vehicle does not respond well to sudden stops? significant shuddering and rpm gauge has rapid fluctuations. gears still making grinding noise. 18th: transmission problems felt worse than usual today. 20th: vehicle does not drive well. transmission continues to click/pop/grind; gear changes are rough, similar to someone who cannot drive a manual transmission 24th: rough idle persists; car slow to engage in first gear; feels like it is going to stall. june 4th: rough idle continues 26th: gear changes are not smooth and in fact are quite rough; car does not function normally. no improvement whatsoever since last update. 29th: vehicle shakes badly upon start; very rough shifting; car does not feel safe july 5th: gears are not engaging properly; delayed acceleration from 0mph in drive 11th: vibration is as bad as ever; no improvement. 17th: had two cases of delayed acceleration & bucking today 19th: vehicle shuttered significantly today; rpm gauge plating continues to rattle; passenger door would not unlock with remote key; beginning of electrical problems 21st: transmission stalled upon acceleration again; substantial hesitation 22nd: loud grinding noise shifting to reverse; rpm gauge went to about 2500 26th: stalling, shuddering/bucking continues; gear changes are not smooth 28th: interior electrical problem; interior overhead lights do not illuminate nor do the a/c & radio lights; 29th: experienced a very hard jolt upon acceleration so much so that it jarred the entire car.
Reported in: DOWNERS GROVE IL || Crash: N || VIN #: 1FADP3F20DL
POWER TRAIN
may 1st: significant vibration, vehicle shutters when shifting 4th: no changes in performance. shutter and vibration continues; no work performed. advised all of this is a ?normal characteristic? of a dual clutch transmission. 10th: significant shaking at idle continues 17th: vibration continues; transmission continues to buck and stall. vehicle does not respond well to sudden stops? significant shuddering and rpm gauge has rapid fluctuations. gears still making grinding noise. 18th: transmission problems felt worse than usual today. 20th: vehicle does not drive well. transmission continues to click/pop/grind; gear changes are rough, similar to someone who cannot drive a manual transmission 24th: rough idle persists; car slow to engage in first gear; feels like it is going to stall. june 4th: rough idle continues 26th: gear changes are not smooth and in fact are quite rough; car does not function normally. no improvement whatsoever since last update. 29th: vehicle shakes badly upon start; very rough shifting; car does not feel safe july 5th: gears are not engaging properly; delayed acceleration from 0mph in drive 11th: vibration is as bad as ever; no improvement. 17th: had two cases of delayed acceleration & bucking today 19th: vehicle shuttered significantly today; rpm gauge plating continues to rattle; passenger door would not unlock with remote key; beginning of electrical problems 21st: transmission stalled upon acceleration again; substantial hesitation 22nd: loud grinding noise shifting to reverse; rpm gauge went to about 2500 26th: stalling, shuddering/bucking continues; gear changes are not smooth 28th: interior electrical problem; interior overhead lights do not illuminate nor do the a/c & radio lights; 29th: experienced a very hard jolt upon acceleration so much so that it jarred the entire car.
Reported in: DOWNERS GROVE IL || Crash: N || VIN #: 1FADP3F20DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while attempting to accelerate from a stop, the vehicle failed to respond to acceleration attempts. the vehicle was taken to the dealer where the transmission was re-calibrated. the vehicle was repaired but the failure recurred. the manufacturer was not contacted about the failure. the failure mileage was 15,000.
Reported in: WELLS ME || Crash: N || VIN #: 1FADP3F25DL
ELECTRICAL SYSTEM
while driving an alert comes on stating "stop safely now", then the vehicle starts to lose power, giving the driver little time to pull over. if you are in the far left lane, it could be a really dangerous situation. i've taken it to the shop once before. this is the second time it happened and it is becoming an issue of concern. from the internet searches on ford focus electric stop safely now it appears to be a pretty large issue.
Reported in: SEATTLE WA || Crash: N || VIN #: 1FADP3R44DL
SERVICE BRAKES, ELECTRIC
while driving an alert comes on stating "stop safely now", then the vehicle starts to lose power, giving the driver little time to pull over. if you are in the far left lane, it could be a really dangerous situation. i've taken it to the shop once before. this is the second time it happened and it is becoming an issue of concern. from the internet searches on ford focus electric stop safely now it appears to be a pretty large issue.
Reported in: SEATTLE WA || Crash: N || VIN #: 1FADP3R44DL
POWER TRAIN
brand new 2013 automatic. apparently, my automatic has a manual transmission to improve fuel efficiency. around may my vehicle started acting up when i would pull forward or back up - the transmission would shudder causing a delay in acceleration. i took the car to the dealer who did a software update, no change. they told me to drive it for awhile to allow it to reset. after about another few hundred miles the problem was still there- took it back and they put in a new clutch. same issues - same response, drive it for awhile and let it break it. took it back - told it was within standards and i was to expect the shudder!? it's brand new - according to the sale rep and maint supervisor its part of the design, but customers and even ford sales and maint was not told until complaints came in. ford will do nothing but tell me i can take it for another opinion and pay for it. no matter, they feel it performs within their standards. the problem is i'm paying for the car and when i pull into traffic i expect it not to pause - that is dangerous and could cause me to get hit. this is unacceptable! i can't believe ford will not make this right.
Reported in: HARTVILLE OH || Crash: N || VIN #: 1FADP3F26DL
UNKNOWN OR OTHER
when you turn on the headlights or if you turn on the front windshield wipers, the instrument cluster gauges, get "very dim". when the head lights are turned to off, all of the gage lights get brighter. this makes it very difficult to drive and see the speedometer during the daytime. i would like to drive with my running lights "on" during our travels in the daytime. but the gauges get to dim to read in the daylight, so we travel with our running lights in the "off" position. our local ford dealer says that is the way they are designed at the present time. the local dealer does not have a "fix".... this is a safety issue for me and my wife.
Reported in: LAKE WALES FL || Crash: N || VIN #: 1FADP3K23DL
ELECTRICAL SYSTEM
when you turn on the headlights or if you turn on the front windshield wipers, the instrument cluster gauges, get "very dim". when the head lights are turned to off, all of the gage lights get brighter. this makes it very difficult to drive and see the speedometer during the daytime. i would like to drive with my running lights "on" during our travels in the daytime. but the gauges get to dim to read in the daylight, so we travel with our running lights in the "off" position. our local ford dealer says that is the way they are designed at the present time. the local dealer does not have a "fix".... this is a safety issue for me and my wife.
Reported in: LAKE WALES FL || Crash: N || VIN #: 1FADP3K23DL
EXTERIOR LIGHTING
when you turn on the headlights or if you turn on the front windshield wipers, the instrument cluster gauges, get "very dim". when the head lights are turned to off, all of the gage lights get brighter. this makes it very difficult to drive and see the speedometer during the daytime. i would like to drive with my running lights "on" during our travels in the daytime. but the gauges get to dim to read in the daylight, so we travel with our running lights in the "off" position. our local ford dealer says that is the way they are designed at the present time. the local dealer does not have a "fix".... this is a safety issue for me and my wife.
Reported in: LAKE WALES FL || Crash: N || VIN #: 1FADP3K23DL
POWER TRAIN
tl* the contact owns a 2013 ford focus se. the contact stated that while driving approximately 10 mph, the vehicle began to jerk with an accompanying rattle. the vehicle was taken to an authorized dealer, who reprogrammed the pcm and the tcm. the clutch assembly was replaced on a separate visit. after the repairs were performed the transmission failed to shift correctly from first to second gear. the jerking became progressively worse whenever the contact was driving at low speeds. the vehicle was not repaired for the most recent failure. the manufacturer was notified of the problem. the approximate failure mileage was 17,042.
Reported in: CHARLESTOWN WV || Crash: N || VIN #: 1FADP3K29DL
VISIBILITY:SUN ROOF ASSEMBLY
tl* the contact owns a 2013 ford focus. the contact stated that while driving 35 mph, the sunroof exploded and separated from the vehicle. the vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. the manufacturer was notified. the approximate failure mileage was 1,400.
Reported in: LAKE STEPHENS WA || Crash: N || VIN #: 1FADP3L90DL
POWER TRAIN
this applies to the ford focus electric. i was backing out of my driveway when i heard a load clunk. i instantly felt the power steering fail and the motor cease function (lost all power rendering me immobolized in the middle of the street). the dash displayed the warining "stop safely now". this indicates an electrical fault. note the battery had a full charge. the symptom persisted.as i was able to drive a few blocks with the same behaviour. i was able to drive the car back to my house and called roadside assistance. i was lucky i was not on the freeway when this happended.
Reported in: BURLINGAME CA || Crash: N || VIN #: 1FADP3R43DL
ELECTRICAL SYSTEM
this applies to the ford focus electric. i was backing out of my driveway when i heard a load clunk. i instantly felt the power steering fail and the motor cease function (lost all power rendering me immobolized in the middle of the street). the dash displayed the warining "stop safely now". this indicates an electrical fault. note the battery had a full charge. the symptom persisted.as i was able to drive a few blocks with the same behaviour. i was able to drive the car back to my house and called roadside assistance. i was lucky i was not on the freeway when this happended.
Reported in: BURLINGAME CA || Crash: N || VIN #: 1FADP3R43DL
POWER TRAIN
was told by dealer transmission was normal if it jerks hard and grinds and knocks,dealer was checking transmission the whole time. transmission had a seal leak( dealer stated you can run those transmission without fluid), dealer fixed so they say, dealer left ratchet the size of my forearm on transmission when i pulled away from dealer i thought transmission had fell out. dealer could have been bought for a dollar. dealer placed dye in transmission offered free oil changes no thank you i replied. three days later back in shop transmission still bad along with a bad miss. now the clutch plate is bad. got car back drove three more days, car shaking was told cant do anything about that( didn't do the hard shaking until they messed with transmission), transmission still isn't right in low gears hard shifting and grinds . took car back to dealer refused service i was told to take car somewhere else that nothing was wrong with. we feel all the transmission fluid leaked out causing all this. this car was taking in to dealer after i came off a exit all was clear transmission would not in shift in gear to go all to soon a semi-truck was on me if he had not had room to get over it would have been fatally. that's not a new normal transmission . i have filed a lemon law suit. ford notified made all the excuses that everyone else has been told, car will get better the more you drive it, parts on backorder, that's the way it is, car has to learn your driving habits. all the same stuff.
Reported in: BROADWAY NC || Crash: N || VIN #: 1FADP3K24DL
POWER TRAIN
the 2013 ford focus has a dual clutch automatic transmission which is a design defect. the vehicle stalls, bucks, jerks and rolls backwards on inclines. had i known these about all of the complaints surrounding this vehicle, i never would have purchased it. the vehicle is only 5 months old and needs the clutches to be replaced. this transmission is a safety hazard and falls well short of performance expectations for an alleged automatic transmission.
Reported in: HAGERSTOWN MD || Crash: N || VIN #: 1FADP3K29DL
ELECTRONIC STABILITY CONTROL
this is actually the 3rd time in a month this occurred. the "stop safely now" warning comes up. 1st time on 7/29, i was able to safely pull into a parking lot. the car would not restart, and the wrench symbol displayed. turned off and tried again 5 minutes later, and the car worked fine. the next day, the car gave no notice as i moved to accelerate at a green light. a clunk, and no power, and the "stop safely" now warned occurred at the same time. i turned the hazard lights on, a pedestrian assisted me in pushing the car out of the traffic. it restarted 5 minutes later, i drove it straight to the ford dealership. they replaced the computer did the software update. after waiting over 2 weeks for the car, the "stop safely now" occurred again 5 days after being released from the dealership. this time, i was able to safely pull over. i took it back to the dealership, and do not know how long it will to take to fix the issue. i no longer feel safe driving this car, knowing the power can be disabled anywhere at any time. i hope ford takes these issues seriously.
Reported in: NORTH HILLS CA || Crash: N || VIN #: 1FADP3R41DL
POWER TRAIN
this is actually the 3rd time in a month this occurred. the "stop safely now" warning comes up. 1st time on 7/29, i was able to safely pull into a parking lot. the car would not restart, and the wrench symbol displayed. turned off and tried again 5 minutes later, and the car worked fine. the next day, the car gave no notice as i moved to accelerate at a green light. a clunk, and no power, and the "stop safely" now warned occurred at the same time. i turned the hazard lights on, a pedestrian assisted me in pushing the car out of the traffic. it restarted 5 minutes later, i drove it straight to the ford dealership. they replaced the computer did the software update. after waiting over 2 weeks for the car, the "stop safely now" occurred again 5 days after being released from the dealership. this time, i was able to safely pull over. i took it back to the dealership, and do not know how long it will to take to fix the issue. i no longer feel safe driving this car, knowing the power can be disabled anywhere at any time. i hope ford takes these issues seriously.
Reported in: NORTH HILLS CA || Crash: N || VIN #: 1FADP3R41DL
ELECTRICAL SYSTEM
this is actually the 3rd time in a month this occurred. the "stop safely now" warning comes up. 1st time on 7/29, i was able to safely pull into a parking lot. the car would not restart, and the wrench symbol displayed. turned off and tried again 5 minutes later, and the car worked fine. the next day, the car gave no notice as i moved to accelerate at a green light. a clunk, and no power, and the "stop safely" now warned occurred at the same time. i turned the hazard lights on, a pedestrian assisted me in pushing the car out of the traffic. it restarted 5 minutes later, i drove it straight to the ford dealership. they replaced the computer did the software update. after waiting over 2 weeks for the car, the "stop safely now" occurred again 5 days after being released from the dealership. this time, i was able to safely pull over. i took it back to the dealership, and do not know how long it will to take to fix the issue. i no longer feel safe driving this car, knowing the power can be disabled anywhere at any time. i hope ford takes these issues seriously.
Reported in: NORTH HILLS CA || Crash: N || VIN #: 1FADP3R41DL
ELECTRICAL SYSTEM
tl* the contact owns a 2013 ford focus. the contact stated that while stopped at a stop sign the vehicle stalled. the contact stated he was able to restart the vehicle after waiting approximately thirty minutes. the failure recurred. the vehicle was taken to the dealer for diagnosis. the technician was unable to diagnose the failure. the manufacturer was made aware of the failure. the vehicle was awaiting inspection from a ford engineer. the approximate failure mileage was 889.
Reported in: PHOENIX AZ || Crash: N || VIN #: 1FADP3R45DL
STEERING:LINKAGES:TIE ROD ASSEMBLY
tl* the contact owns a 2013 ford focus. the contact stated that while driving 35 mph, the front tie rod failed and caused the contact to lose control of the vehicle. the contact crashed into a parked vehicle and the front passengeræs front wheel separated from the contactæs vehicle, causing the front end of the frame to drop to the ground. the contact suffered injuries to the back and a police report was filed. the vehicle was towed to the dealer but a diagnostic was not performed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the vin was not available. the approximate failure and current mileage was 1,200.
Reported in: BLACKSBURG VA || Crash: Y || VIN #:
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that the transmission failed. the vehicle rolled backward while the contact was driving uphill. the vehicle also jerked when shifted from first to second gear and would lose acceleration power when driving in traffic. the vehicle was taken to the dealer numerous times for the failure. the dealer test drove the vehicle and was able to duplicate the loss of acceleration power only. the transmission computer was reprogrammed; however the failure was not corrected and the dealer advised the contact that the transmission was operating at normally. the failure mileage was 3,000 and the current mileage was 10,202.
Reported in: MCRAE AR || Crash: N || VIN #: 1FADP3F22DL
ELECTRICAL SYSTEM
this is an electric vehicle. while approaching an intersection, the "stop safely now" light came on. i attempted to accelerate to make it through the intersection, but realized i had no power. i coasted to a stop at the curb. there was a hazard symbol displayed, but i could not bring up any other information to give a clue what might be behind the problem. i noted the green vehicle symbol light was off, indicating power is not available to the drive train. i tried doing different things to restart the car, but all attempts failed. the car was towed to a ford service center. after the car was rolled backwards off the tow-truck flatbed, i tried once again to start the car. it started right up, as if nothing had been wrong.
Reported in: ENCINITAS CA || Crash: N || VIN #: 1FADP3R42DL
POWER TRAIN
this is an electric vehicle. while approaching an intersection, the "stop safely now" light came on. i attempted to accelerate to make it through the intersection, but realized i had no power. i coasted to a stop at the curb. there was a hazard symbol displayed, but i could not bring up any other information to give a clue what might be behind the problem. i noted the green vehicle symbol light was off, indicating power is not available to the drive train. i tried doing different things to restart the car, but all attempts failed. the car was towed to a ford service center. after the car was rolled backwards off the tow-truck flatbed, i tried once again to start the car. it started right up, as if nothing had been wrong.
Reported in: ENCINITAS CA || Crash: N || VIN #: 1FADP3R42DL
STEERING
steering intermittently gets 'sticky' in center position at freeway speeds. the vehicle tracks reasonably well but as it drifts slightly in the lane it is normal to make small corrections. in every vehicle i have ever owned before this requires no effort or thought. in this one it takes concentration to avoid looking like i'm driving under the influence. in other words, it resists normal micro-corrections and tends to twitch and over-correct when it finally responds to the steering adjustment. that results in my vehicle moving a foot instead of an inch which is not a lot of fun at freeway speeds and is potentially dangerous. my research suggests that this is a programming issue with the electrically assisted steering. nhtsa: please address this with a recall before someone gets hurt or killed.
Reported in: LONG BEACH CA || Crash: N || VIN #: 1FADP3N2XDL
POWER TRAIN
stop safely now (ssn) came on while i was driving 45 mph. this caused power to be cut and would not allow any further driving of the car, which only allowed for coasting to a stop while in traffic.
Reported in: ALAMEDA CA || Crash: N || VIN #: 1FADP3R4XDL
POWER TRAIN
as i was coming to a stop at a light, an alert came on instructing me to "stop safely now!" and the power train lost all power.
Reported in: MELBOURNE FL || Crash: N || VIN #: 1FADP3R45DL
FUEL/PROPULSION SYSTEM
luckily no one was injured - as i was driving the highway to go home, the cars motor suddenly shut off, after barely making it to the shoulder (inches from traffic) i looked at the estimated miles to empty, which stated 17 miles to empty - yet i was out of fuel. seems ford focus has a incorrect reading on the fuel economy/and or estimated portion that could be potentially dangerous. (i took a photo of the dash readouts as well).
Reported in: ORLANDO FL || Crash: N || VIN #: 1FADP3F24DL
ELECTRICAL SYSTEM
tl* the contact owns a 2013 ford focus. the contact stated that while at a stop, the vehicle stalled and the stop safely warning light illuminated. the contact mentioned that the vehicle failed to restart. the vehicle was towed to a dealer where the failure was unable to be replicated. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure and current mileage was 1,900.
Reported in: REDMOND WA || Crash: N || VIN #: 1FADP3R45DL
ENGINE
i went and traded in my mustang for something with better gas mileage which ended up being a 2013 ford focus (manual automatic transmission). the first one i got was in the shop 4 times for grinding noises when it tried to shift into gear. the first time they barely had it a day and told me there was nothing wrong with it. the second through the rest of the times i had it out there they just rebooted the computer and said it is fine and will be fine. not even two days later i was on the side of the road and could get the car to move. i barely made 3 payments on that car. i kept telling them this was a lemon and they wouldn't take it back. when i took it back to the dealership the lady i talked to said "well my sons focus hasn't been giving him any trouble. that made me really pissy. i told the lady i didn't care about her sons car you should fix mine. i went to another dealership to see if they had another focus that didn't have the "manual automatic transmission" and they did so i got that one instead of the piece of crap i had. now i have not even made a single payment on this new car and it is doing the same thing again. they keep telling me this is normal. i will never purchase another focus or ford again. i don't care what kind of ford it is. *tt
Reported in: LITTLE ROCK AR || Crash: N || VIN #: 1FADP3F20DL
ENGINE
my daughter was driving our new 2013 ford focus electric home from school at approximately 35mph when the "stop safely now" message appeared on the instrument panel. she started to pull over to the side of the road but before she could get safely to the curb, the car shut down. she was unable to get the car started and we had to have it towed to a ford dealer. after reading about this 'stop safely now" warning online it seems to be a common problem. i understand that cars break down but completely disabling the car in this way could lead to a serious crash. *tt
Reported in: TORRANCE CA || Crash: N || VIN #: 1FADP3R49DL
ELECTRICAL SYSTEM
my daughter was driving our new 2013 ford focus electric home from school at approximately 35mph when the "stop safely now" message appeared on the instrument panel. she started to pull over to the side of the road but before she could get safely to the curb, the car shut down. she was unable to get the car started and we had to have it towed to a ford dealer. after reading about this 'stop safely now" warning online it seems to be a common problem. i understand that cars break down but completely disabling the car in this way could lead to a serious crash. *tt
Reported in: TORRANCE CA || Crash: N || VIN #: 1FADP3R49DL
SEAT BELTS
my five year old son was sitting in the passenger rear of the ford focus ev (2013) in a booster seat (bottom only, no back). he managed to wrap the seat belt around his torso. when my wife arrived home and parked, my son unhooked the seat belt, but the belt had locked and would not release. the belt was very tight against my sons chest. we tried to wiggle him out and to release the tension on the belt, but with each try the belt tighten more. he became very scared and we cut the seat belt.
Reported in: LOS ANGELES CA || Crash: N || VIN #: 1FADP3R43DL
POWER TRAIN
this vehicle shutters, jerks at each stop. it feels like it gets no power when pressing on the gas pedal. sometimes its light shuttering/jerking, other times its violent shuttering and jerking to the point where it jerks so bad the car shuts off. we have been to the dealer and they keep telling us its a "green clutch" and just keep driving it to get it broken in. we do not see an improvement over after a week of daily driving. we have visited many sites and realize there are alot of people who purchased a 2012,2013 ford focus having this same problem. *tt
Reported in: SIOUX FALLS SD || Crash: N || VIN #: 1FADP3N20DL
ELECTRICAL SYSTEM
the car has locked me out three times when i had the keys in my pocket the electrical went out the car stalled and i had to call for help and the blue tooth was out. i got out of the car and called the dealer 25 miles away . i got the car started and drove to dealer and they put a new sd card in the console, saying the wrong card was being used. now, the transmission shudders and i took it to the dealer for a test drive and they said the tires are out of balance and never balanced at the factory. the car looses power on steep hills and some times rolls back on hills. the dealer says the transmission will memorize my driving habits . the transmission two months later still shudders until it warms up and hesitates to shift t times and i feel the need to use the throttle in between shifts. the transmission will clunk every now and the as the gears are out of sync now, this car has a mind of its own and seems to try and correct itself electronically. the transmission feels like it's going to loose one or both of its clutches at anytime. the car is an accident waiting to happen . an example the car down shifted on me and a car behind me almost hit me. the dealer knows there is a problem, but tells the same story. that's how a dct is. ford needs to help the dealers and step up. the government ought get after ford. the car is unsafe, unreliable and needs a recall. the car has 3600 miles on it and runs like 1936 ford manual shift. what a waste of 25k, no more american cars for me. *jb
Reported in: SCARBOROUGH ME || Crash: N || VIN #: 1FADP3J28DL
POWER TRAIN
the car has locked me out three times when i had the keys in my pocket the electrical went out the car stalled and i had to call for help and the blue tooth was out. i got out of the car and called the dealer 25 miles away . i got the car started and drove to dealer and they put a new sd card in the console, saying the wrong card was being used. now, the transmission shudders and i took it to the dealer for a test drive and they said the tires are out of balance and never balanced at the factory. the car looses power on steep hills and some times rolls back on hills. the dealer says the transmission will memorize my driving habits . the transmission two months later still shudders until it warms up and hesitates to shift t times and i feel the need to use the throttle in between shifts. the transmission will clunk every now and the as the gears are out of sync now, this car has a mind of its own and seems to try and correct itself electronically. the transmission feels like it's going to loose one or both of its clutches at anytime. the car is an accident waiting to happen . an example the car down shifted on me and a car behind me almost hit me. the dealer knows there is a problem, but tells the same story. that's how a dct is. ford needs to help the dealers and step up. the government ought get after ford. the car is unsafe, unreliable and needs a recall. the car has 3600 miles on it and runs like 1936 ford manual shift. what a waste of 25k, no more american cars for me. *jb
Reported in: SCARBOROUGH ME || Crash: N || VIN #: 1FADP3J28DL
POWER TRAIN:CLUTCH ASSEMBLY
vehicle grinds gears frequently. from 1st to 2nd gear vehicle will shake, loose power and almost stall before engine regains power and shifts to go forward. taken to ford 4 times. they say it is normal and just needs to be broken in. at one visit, they gave me a 2 page handout on how dual clutch engine works, as if that justifies the performance. they finally replaced clutch which helped for a couple of days before original problems returned. now, on a good day, the car just grinds in 3rd gear. meanwhile, ford does nothing, says there is no problem. *jb
Reported in: PLAINFIELD IN || Crash: N || VIN #: 1FADP3J25DL
ENGINE
vehicle grinds gears frequently. from 1st to 2nd gear vehicle will shake, loose power and almost stall before engine regains power and shifts to go forward. taken to ford 4 times. they say it is normal and just needs to be broken in. at one visit, they gave me a 2 page handout on how dual clutch engine works, as if that justifies the performance. they finally replaced clutch which helped for a couple of days before original problems returned. now, on a good day, the car just grinds in 3rd gear. meanwhile, ford does nothing, says there is no problem. *jb
Reported in: PLAINFIELD IN || Crash: N || VIN #: 1FADP3J25DL
POWER TRAIN
vehicle stutters and grinds when shifting gears. it is an automatic transmission, but it doesn't seem to shift soon enough and frequently will lose power to the point of almost stalling out. it is very dangerous to pull out in heavy traffic, so i have to make sure there is plenty of room in case it takes a couple seconds for it to get moving again. it also rolls backwards on hills and every once in a while keeps running for a couple of seconds after i've turned the car off and removed the key. *jb
Reported in: DOUGLASVILLE GA || Crash: N || VIN #: 1FADP3K27DL
ENGINE
i have a ford focus ev 2013. twice the car has shut down while driving and the message appears asking you to pull over and stop. this is potentially very dangerous. further, the sync software does not work properly. the gps shows wrong location, including that the car is at the michigan assembly plant, clock shows wrong time, phone does not connect or will not disconnect and the rear camera picture shows while driving forward. *jb
Reported in: SANTA ANA CA || Crash: N || VIN #: 1FADP3R48DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle hesitated to shift gears and shook. the vehicle was taken to the dealer for diagnosis where it was stated that the clutch needed to be repaired. the vehicle was repaired and the manufacturer was not notified. the vin was not available. the approximate failure mileage was 1,000.
Reported in: JACKSONVILLE FL || Crash: N || VIN #:
POWER TRAIN
tried to tell dealership about stuttering of car when it is shifting, response was not enough miles on it, nothing was checked out. also called dealership again about the stuttering, had the feeling they thought i was crazy. oil change at 5000 miles, was asked about how i liked the new standard automatic transmission, was not impressed, was taken out on the road, had a loud screech in the front of the car on the highway, was told sometimes a something gets loose and air gets under it and it screeches**.2nd oil change, had enough of the run around, made some noise and got the car checked out on a computer, low and behold, they found a bad clutch, they are replacing it at no cost to me, problem is i don't want this car anymore, i feel very unsafe driving this car, & i feel it is a " large red lemon "& i want it replaced with a good dependable new car, i don't have to be afraid to drive. thank you, would like to think this would help my cause.
Reported in: FOND DU LAC, WI || Crash: N || VIN #: 1FADP3F22DL
ENGINE
tried to tell dealership about stuttering of car when it is shifting, response was not enough miles on it, nothing was checked out. also called dealership again about the stuttering, had the feeling they thought i was crazy. oil change at 5000 miles, was asked about how i liked the new standard automatic transmission, was not impressed, was taken out on the road, had a loud screech in the front of the car on the highway, was told sometimes a something gets loose and air gets under it and it screeches**.2nd oil change, had enough of the run around, made some noise and got the car checked out on a computer, low and behold, they found a bad clutch, they are replacing it at no cost to me, problem is i don't want this car anymore, i feel very unsafe driving this car, & i feel it is a " large red lemon "& i want it replaced with a good dependable new car, i don't have to be afraid to drive. thank you, would like to think this would help my cause.
Reported in: FOND DU LAC, WI || Crash: N || VIN #: 1FADP3F22DL
POWER TRAIN
i was approaching an intersection at approximately 15mph and noticed the stop safely now icon alerting on the dash. i was able to safely stop the vehicle. when i went to proceed through the intersection the car was stalled with the stop safely now light still illuminated. i tried to restart the vehicle but it would not activate. i exited the vehicle for fear of being rear-ended. after 5 minutes i attempted the ignition again and was able to drive away. the car is now at dealer.
Reported in: LOS GATOS CA || Crash: N || VIN #: 1FADP3R45DL
UNKNOWN OR OTHER
1st incident: wife was traveling at 65 miles per hour on route 30 bypass west in downing town when the car stalled and gave a warning to stop safely now. almost causing an accident my wife pulled off to the side of the road and started the car again then drove home with no issue. 2nd incident: today 9/11 my wife was pulling out of her driveway for work and the call stalled with the message to stop safely now. she re-started the car with no incident and continued to drive to work.
Reported in: DOWNINGTOWN PA || Crash: N || VIN #: 1FADP3R48DL
POWER TRAIN
- while in drive and moving forward at 55 mph the transmission disengaged and no power was transmitted to the wheels of the vehicle for about 2 seconds in heavy traffic. this also happened at 15 mph going around a turn for 4 seconds before power to the wheels resumed. during these two occurrences the engine was still running and behaving as if the car was in neutral. - after backing out of a parking spot i put the car in drive and it moved forward as expected about 2 feet and then the transmission disengaged and the vehicle began rolling backwards. the transmissions would not engage until 4 attempts of putting the vehicle in park and stopping and restarting the vehicle. - on several occasions the transmission would rapidly shift up and down while moving forward between 5 and 40 miles per hour. by rapidly, i mean it was shifting in and out of gears at a rate of about 4 shifts per second. this resulted in erratic speed at congested intersections as well as in heavy traffic on the highway and regular roads. - on 2 occasions the vehicle failed to start at all. this is most likely related to the before mentioned issues because the car was confused and thought it was in gear. - shifting from 1st to 2nd gear would cause the car to lag and then lurch. - 1st gear was mushy when taking off then would suddenly lurch. these are serious safety concerns. the dealership found fluid on the clutch pads and most likely also caused damage to the sensors in the clutch assembly. full clutch assembly and shaft seal replacement is being performed by dealer. vehicle is only 4 months old with about 4k miles.
Reported in: SAN ANTONIO TX || Crash: N || VIN #: 1FADP3K25DL
ELECTRICAL SYSTEM
this is a focus electric. while stopped in an intersection waiting to turn left, the stop safely now light illuminated and the car shut down. i was able to shift into neutral and get the car out of the intersection. after a few cycles of the start/stop button the car started again and resumed normal operation.
Reported in: PALM SPRINGS CA || Crash: N || VIN #: 1FADP3R4XDL
FUEL SYSTEM, OTHER
this is a focus electric. while stopped in an intersection waiting to turn left, the stop safely now light illuminated and the car shut down. i was able to shift into neutral and get the car out of the intersection. after a few cycles of the start/stop button the car started again and resumed normal operation.
Reported in: PALM SPRINGS CA || Crash: N || VIN #: 1FADP3R4XDL
POWER TRAIN
i lease two ford focuses; one for me and one for my daughter (under my wife's ownership). the car has stalled on me twice and once on my daughter. the first time it happened at speed of 35 miles per hour in june 2013 and the second time at less than 2 miles hour in august 2013. the first time, it asked me to pull over to the side and stalled. i pulled over and parked the car, looked at the wheels thinking that it may have happened due to low air, however, nothing. i shut down the car and then restarted after two minutes, it started just fine. that is until the second time when it actually happened at the corner of 11th and j street in sacramento, ca. i got out of the city garage made a right turn on 11th to make a left on j street. at the light, it just shut down with the warning without ability to pull over. i had to waive the drivers behind me to go around. i could not do much. same thing, after two minutes, the car restarted. at both times, the car was fully charged. similarly, this happened to my daughter, who freaked out and she called me. i told her it may be glitch as it had happened to me the first time around. she pulled over, parked, waited for two minutes, restarted and so far her car is fine. whom should i report this to? the first time, it gave me time to pull over, however, the second time, it just shut down. i thought ford knew about it thus did not report. please help me report this. i love the car as there is no more gas station trips, however, it needs to be addressed. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: GRANITE BAY CA || Crash: N || VIN #: 1FADP3R45DL
ELECTRICAL SYSTEM
i lease two ford focuses; one for me and one for my daughter (under my wife's ownership). the car has stalled on me twice and once on my daughter. the first time it happened at speed of 35 miles per hour in june 2013 and the second time at less than 2 miles hour in august 2013. the first time, it asked me to pull over to the side and stalled. i pulled over and parked the car, looked at the wheels thinking that it may have happened due to low air, however, nothing. i shut down the car and then restarted after two minutes, it started just fine. that is until the second time when it actually happened at the corner of 11th and j street in sacramento, ca. i got out of the city garage made a right turn on 11th to make a left on j street. at the light, it just shut down with the warning without ability to pull over. i had to waive the drivers behind me to go around. i could not do much. same thing, after two minutes, the car restarted. at both times, the car was fully charged. similarly, this happened to my daughter, who freaked out and she called me. i told her it may be glitch as it had happened to me the first time around. she pulled over, parked, waited for two minutes, restarted and so far her car is fine. whom should i report this to? the first time, it gave me time to pull over, however, the second time, it just shut down. i thought ford knew about it thus did not report. please help me report this. i love the car as there is no more gas station trips, however, it needs to be addressed. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: GRANITE BAY CA || Crash: N || VIN #: 1FADP3R45DL
ENGINE
i lease two ford focuses; one for me and one for my daughter (under my wife's ownership). the car has stalled on me twice and once on my daughter. the first time it happened at speed of 35 miles per hour in june 2013 and the second time at less than 2 miles hour in august 2013. the first time, it asked me to pull over to the side and stalled. i pulled over and parked the car, looked at the wheels thinking that it may have happened due to low air, however, nothing. i shut down the car and then restarted after two minutes, it started just fine. that is until the second time when it actually happened at the corner of 11th and j street in sacramento, ca. i got out of the city garage made a right turn on 11th to make a left on j street. at the light, it just shut down with the warning without ability to pull over. i had to waive the drivers behind me to go around. i could not do much. same thing, after two minutes, the car restarted. at both times, the car was fully charged. similarly, this happened to my daughter, who freaked out and she called me. i told her it may be glitch as it had happened to me the first time around. she pulled over, parked, waited for two minutes, restarted and so far her car is fine. whom should i report this to? the first time, it gave me time to pull over, however, the second time, it just shut down. i thought ford knew about it thus did not report. please help me report this. i love the car as there is no more gas station trips, however, it needs to be addressed. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: GRANITE BAY CA || Crash: N || VIN #: 1FADP3R45DL
ENGINE
i was coming back from school to my house. the engine light came on asking me to pull over safely. i did that, the car stalled. i freaked out, and called my dad. he said not to worry as it had happened to him in his ford focus electric too. he asked me to wait for two minutes and then restart the engine. i did that, the car was fine then. please talk to my dad if you have any questions. his contact information is listed below. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: GRANITE BAY CA || Crash: N || VIN #: 1FADP3R44DL
ELECTRICAL SYSTEM
i was coming back from school to my house. the engine light came on asking me to pull over safely. i did that, the car stalled. i freaked out, and called my dad. he said not to worry as it had happened to him in his ford focus electric too. he asked me to wait for two minutes and then restart the engine. i did that, the car was fine then. please talk to my dad if you have any questions. his contact information is listed below. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: GRANITE BAY CA || Crash: N || VIN #: 1FADP3R44DL
POWER TRAIN
i was coming back from school to my house. the engine light came on asking me to pull over safely. i did that, the car stalled. i freaked out, and called my dad. he said not to worry as it had happened to him in his ford focus electric too. he asked me to wait for two minutes and then restart the engine. i did that, the car was fine then. please talk to my dad if you have any questions. his contact information is listed below. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: GRANITE BAY CA || Crash: N || VIN #: 1FADP3R44DL
ELECTRICAL SYSTEM
car stalled with some warning messages for no reason. after complete turn-off restarted normally. happened in traffic and could result with accident.
Reported in: TUCSON AZ || Crash: N || VIN #: 1FADP3R44DL
POWER TRAIN
while driving at 30 mph, the car quit running and displayed "stop safely now".
Reported in: SEATTLE WA || Crash: N || VIN #: 1FADP3R46DL
ELECTRICAL SYSTEM
this is regarding ford focus electric vehicle 2013 model. this is the second time it has happened. while driving it suddenly beeps and displays message "stop safely now" and car just stalls and stops running. quite dangerous while driving. it has been to ford dealership after the first incident and they were not able to diagnose the issue and after a couple of weeks that i got back the vehicle, it happened again. it is again in the service center of ford dealership, but they still do not know why this happens or what is the fix. this needs to be addressed by ford asap as it is a huge safety issue.
Reported in: FREMONT CA || Crash: N || VIN #: 1FADP3R40DL
ENGINE
this is regarding ford focus electric vehicle 2013 model. this is the second time it has happened. while driving it suddenly beeps and displays message "stop safely now" and car just stalls and stops running. quite dangerous while driving. it has been to ford dealership after the first incident and they were not able to diagnose the issue and after a couple of weeks that i got back the vehicle, it happened again. it is again in the service center of ford dealership, but they still do not know why this happens or what is the fix. this needs to be addressed by ford asap as it is a huge safety issue.
Reported in: FREMONT CA || Crash: N || VIN #: 1FADP3R40DL
POWER TRAIN
this is regarding ford focus electric vehicle 2013 model. this is the second time it has happened. while driving it suddenly beeps and displays message "stop safely now" and car just stalls and stops running. quite dangerous while driving. it has been to ford dealership after the first incident and they were not able to diagnose the issue and after a couple of weeks that i got back the vehicle, it happened again. it is again in the service center of ford dealership, but they still do not know why this happens or what is the fix. this needs to be addressed by ford asap as it is a huge safety issue.
Reported in: FREMONT CA || Crash: N || VIN #: 1FADP3R40DL
ELECTRICAL SYSTEM
traveling at approx. 35 m.p.h. on county road, pull over safely light came on, unable to pull over immediately due to traffic, traveled a short distance in attempt to find a shoulder to pull onto, car died in a curve. no power at all.
Reported in: ALPINE CA || Crash: N || VIN #: 1FADP3R42DL
POWER TRAIN
traveling at approx. 35 m.p.h. on county road, pull over safely light came on, unable to pull over immediately due to traffic, traveled a short distance in attempt to find a shoulder to pull onto, car died in a curve. no power at all.
Reported in: ALPINE CA || Crash: N || VIN #: 1FADP3R42DL
ENGINE
traveling at approx. 35 m.p.h. on county road, pull over safely light came on, unable to pull over immediately due to traffic, traveled a short distance in attempt to find a shoulder to pull onto, car died in a curve. no power at all.
Reported in: ALPINE CA || Crash: N || VIN #: 1FADP3R42DL
ELECTRICAL SYSTEM
this is for the ford focus electric. i was driving on a busy road going approx 50 mph when all of a sudden i lost power and had no acceleration a message came on the display that said stop safely now in red with a exclamation point inside a triangle at that point i was a hazard to other drivers as the vehicle was slowing down as i was trying to merge to the right hand side. i finally was able to stop and i turned off the vehicle. i let it sit for a minute and tried to restart and it would not, i tried a second time and it finally came up ready to go. i contacted the dealer and they advised me to take to the service dept in the morning. this was a safety hazard that needs to be fixed.
Reported in: RIVERSIDE CA || Crash: N || VIN #: 1FADP3R40DL
POWER TRAIN
this is for the ford focus electric. i was driving on a busy road going approx 50 mph when all of a sudden i lost power and had no acceleration a message came on the display that said stop safely now in red with a exclamation point inside a triangle at that point i was a hazard to other drivers as the vehicle was slowing down as i was trying to merge to the right hand side. i finally was able to stop and i turned off the vehicle. i let it sit for a minute and tried to restart and it would not, i tried a second time and it finally came up ready to go. i contacted the dealer and they advised me to take to the service dept in the morning. this was a safety hazard that needs to be fixed.
Reported in: RIVERSIDE CA || Crash: N || VIN #: 1FADP3R40DL
ENGINE
this is for the ford focus electric. i was driving on a busy road going approx 50 mph when all of a sudden i lost power and had no acceleration a message came on the display that said stop safely now in red with a exclamation point inside a triangle at that point i was a hazard to other drivers as the vehicle was slowing down as i was trying to merge to the right hand side. i finally was able to stop and i turned off the vehicle. i let it sit for a minute and tried to restart and it would not, i tried a second time and it finally came up ready to go. i contacted the dealer and they advised me to take to the service dept in the morning. this was a safety hazard that needs to be fixed.
Reported in: RIVERSIDE CA || Crash: N || VIN #: 1FADP3R40DL
ENGINE
car:2013 ford focus ev. noticed "stop safely now" light on at stop light just after exiting freeway off winchester rd in temecula, ca. was able to accelerate to get onto wincheter road traveling west going down hill and nervously coasted down hill noticing the steering becoming difficult. thankfully the left turn light was green so i was able to coast thru the intersection and get on jefferson road. i attempted to accelerate, however, the car was unresponsive. i immediately pulled into the first available parking lot off of jefferson road - pollo loco parking lot and turned vehicle off. call husband to come get me. he turned vehicle on without incident and drove it home with out issue. working with dealer for next steps. call fritts ford as i talked to daniel in service and he reported that another focus ev owner just reported teh same issue and was on the way to the dealership on saturday, 21.sept. this problem is perhaps much bigger than we think?! fyi: dealership = fritts ford, riverside, ca car purchased on sunday, 15.sept.2013. owed the car for 6 days.
Reported in: WILDOMAR CA || Crash: N || VIN #: 1FADP3R45DL
ELECTRICAL SYSTEM
car:2013 ford focus ev. noticed "stop safely now" light on at stop light just after exiting freeway off winchester rd in temecula, ca. was able to accelerate to get onto wincheter road traveling west going down hill and nervously coasted down hill noticing the steering becoming difficult. thankfully the left turn light was green so i was able to coast thru the intersection and get on jefferson road. i attempted to accelerate, however, the car was unresponsive. i immediately pulled into the first available parking lot off of jefferson road - pollo loco parking lot and turned vehicle off. call husband to come get me. he turned vehicle on without incident and drove it home with out issue. working with dealer for next steps. call fritts ford as i talked to daniel in service and he reported that another focus ev owner just reported teh same issue and was on the way to the dealership on saturday, 21.sept. this problem is perhaps much bigger than we think?! fyi: dealership = fritts ford, riverside, ca car purchased on sunday, 15.sept.2013. owed the car for 6 days.
Reported in: WILDOMAR CA || Crash: N || VIN #: 1FADP3R45DL
ELECTRICAL SYSTEM
this applies to a ford focus electric, not a gasoline model. was traveling approximately 30 mph when "stop safely now" indicator appeared. vehicle slowed and came to stop within a few seconds while still in traffic lanes. i placed the car in park and switched the system off, then on again. it started normally and drove normally for approximately 50 miles while i went home. there is no apparent valid reason for the vehicle to stop itself. under other circumstances this could have been extremely dangerous. checking reports on the internet, it appears that this problem is very common, and many people have reported repeated occurances of this problem. weather at the time was moderate (70 to 75 degrees f). this is a new car (two weeks old, approximately 1350 miles) while i don't suggest that the following are contributing factors, i list them because they were unusual for me and this may be helpful to reviewers looking for common circumstances: 1. the vehicle had been given a level 1 (120 volt) charge earlier in the day, bringing the state of charge from approximately 60% to 70%. this is unusual because i usually use level 2 (240 volt) charging. 2, the vehicle had been switched "on" with the air conditioner operating for about an hour but without driving anywhere. the problem occured shortly thereafter, after driving approximately two miles. 3, no other unusual circumstances were noted. car drove normally before and after this incident.
Reported in: LOS ANGELES CA || Crash: N || VIN #: 1FADP3R47DL
ENGINE
this applies to a ford focus electric, not a gasoline model. was traveling approximately 30 mph when "stop safely now" indicator appeared. vehicle slowed and came to stop within a few seconds while still in traffic lanes. i placed the car in park and switched the system off, then on again. it started normally and drove normally for approximately 50 miles while i went home. there is no apparent valid reason for the vehicle to stop itself. under other circumstances this could have been extremely dangerous. checking reports on the internet, it appears that this problem is very common, and many people have reported repeated occurances of this problem. weather at the time was moderate (70 to 75 degrees f). this is a new car (two weeks old, approximately 1350 miles) while i don't suggest that the following are contributing factors, i list them because they were unusual for me and this may be helpful to reviewers looking for common circumstances: 1. the vehicle had been given a level 1 (120 volt) charge earlier in the day, bringing the state of charge from approximately 60% to 70%. this is unusual because i usually use level 2 (240 volt) charging. 2, the vehicle had been switched "on" with the air conditioner operating for about an hour but without driving anywhere. the problem occured shortly thereafter, after driving approximately two miles. 3, no other unusual circumstances were noted. car drove normally before and after this incident.
Reported in: LOS ANGELES CA || Crash: N || VIN #: 1FADP3R47DL
POWER TRAIN
this applies to a ford focus electric, not a gasoline model. was traveling approximately 30 mph when "stop safely now" indicator appeared. vehicle slowed and came to stop within a few seconds while still in traffic lanes. i placed the car in park and switched the system off, then on again. it started normally and drove normally for approximately 50 miles while i went home. there is no apparent valid reason for the vehicle to stop itself. under other circumstances this could have been extremely dangerous. checking reports on the internet, it appears that this problem is very common, and many people have reported repeated occurances of this problem. weather at the time was moderate (70 to 75 degrees f). this is a new car (two weeks old, approximately 1350 miles) while i don't suggest that the following are contributing factors, i list them because they were unusual for me and this may be helpful to reviewers looking for common circumstances: 1. the vehicle had been given a level 1 (120 volt) charge earlier in the day, bringing the state of charge from approximately 60% to 70%. this is unusual because i usually use level 2 (240 volt) charging. 2, the vehicle had been switched "on" with the air conditioner operating for about an hour but without driving anywhere. the problem occured shortly thereafter, after driving approximately two miles. 3, no other unusual circumstances were noted. car drove normally before and after this incident.
Reported in: LOS ANGELES CA || Crash: N || VIN #: 1FADP3R47DL
FUEL/PROPULSION SYSTEM
vehicle warning "stop safely now" appeared and the ev lost all its motive power and stalled. repeated attempts to restart the vehicle failed.
Reported in: LOS ALTOS CA || Crash: N || VIN #: 1FADP3R40DL
ELECTRICAL SYSTEM
vehicle warning "stop safely now" appeared and the ev lost all its motive power and stalled. repeated attempts to restart the vehicle failed.
Reported in: LOS ALTOS CA || Crash: N || VIN #: 1FADP3R40DL
POWER TRAIN
vehicle warning "stop safely now" appeared and the ev lost all its motive power and stalled. repeated attempts to restart the vehicle failed.
Reported in: LOS ALTOS CA || Crash: N || VIN #: 1FADP3R40DL
POWER TRAIN
my car had to go in for service twice. the issue as i described it was that the car bogs down, shudders while trying to accelerate, makes a rattling noise, and shifts incorrectly into the wrong gear. they applied a software update on 9/14 that was supposed to fix the issue, but it did not. i brought the car in today and they indicate that the transmission is leaking into the clutch. they say to pick up the car and drive it for the 10-12 days it will take to get parts. they'll fix it later they say. they will not provide a written statement of the problems they have found, as i requested. not sure if it is safe to drive, i would think that it is not safe. the dealer is walls ford, 2 merrill st, salisbury ma 01952. *js
Reported in: NEWBURYPORT MA || Crash: N || VIN #: 1FADP3F28DL
POWER TRAIN
driving into work one morning, i was following behind another vehicle at a low rate of speed, almost to a stop when i then turned into a parking spot, pushed the gas pedal and the vehicle did not accelerate so i then pushed the gas pedal again and the vehicle surged forward at a much faster speed than usual and the vehicle slammed into the wall of the parking structure in the space i was attempting to park in. on other occasions before this, i had experienced hesitation while pressing down on the gas pedal but nothing like what happened the morning that the vehicle surged forward, hitting the cement wall in the parking structure. *js
Reported in: PINCKNEY MI || Crash: Y || VIN #: 1FADP3N20DL
STRUCTURE:BODY
driving into work one morning, i was following behind another vehicle at a low rate of speed, almost to a stop when i then turned into a parking spot, pushed the gas pedal and the vehicle did not accelerate so i then pushed the gas pedal again and the vehicle surged forward at a much faster speed than usual and the vehicle slammed into the wall of the parking structure in the space i was attempting to park in. on other occasions before this, i had experienced hesitation while pressing down on the gas pedal but nothing like what happened the morning that the vehicle surged forward, hitting the cement wall in the parking structure. *js
Reported in: PINCKNEY MI || Crash: Y || VIN #: 1FADP3N20DL
VEHICLE SPEED CONTROL
driving into work one morning, i was following behind another vehicle at a low rate of speed, almost to a stop when i then turned into a parking spot, pushed the gas pedal and the vehicle did not accelerate so i then pushed the gas pedal again and the vehicle surged forward at a much faster speed than usual and the vehicle slammed into the wall of the parking structure in the space i was attempting to park in. on other occasions before this, i had experienced hesitation while pressing down on the gas pedal but nothing like what happened the morning that the vehicle surged forward, hitting the cement wall in the parking structure. *js
Reported in: PINCKNEY MI || Crash: Y || VIN #: 1FADP3N20DL
ENGINE
tl* the contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the entire vehicle started shaking and jerking without warning. the vehicle was taken to a dealer and to a mechanic, who both stated that the computer needed to be reprogrammed. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 210. the current mileage was 3,600.
Reported in: WASHINGTON PARK MD || Crash: N || VIN #: 1FADP3F22DL
SEAT BELTS
tl* the contact owns a 2013 ford focus. the contact stated that the seat belts failed to lock correctly. the contact mentioned that the lock would not allow the seat belt to click. the vehicle was taken to a dealer where they replaced the seat belt lock. the vehicle was repaired. the manufacturer was notified. the failure mileage was 210. the current mileage was 3,600.
Reported in: WASHINGTON PARK MD || Crash: N || VIN #: 1FADP3F22DL
POWER TRAIN
i recently purchased a brand new automatic ford focus 2013 and am very disappointed and angry. the first problem is the car tends to stall in 1st and 2nd gear, keep in mind it is automatic. besides stalling it does not switch gears properly between first and 2nd. i almost got into an accident when it stalled while i was going up a hill. this car needs to be recalled immediately! *js
Reported in: EAST BRUNSWICK NJ || Crash: N || VIN #:
POWER TRAIN
back in may my husband and i were traveling in stop and go traffic and noticed that my brand new 2013 ford focus se was grinding and making horrible noises while shifting. especially shifting in lower gears. as i remind you... this is an automatic. as of today this is the 4th time that it has been back to the dealership and still the problem is not fixed. the car continues to jerk and make mental on metal grinding noises. today when speaking to the dealer i was told that a ford engineer was looking at it and trying to fix it. remind you that the clutches have already been replaced, the computer has been updated, and the computer has been reprogrammed. when i called today they said that they had to keep it over night. this is totally ridiculous and this is a new vehicle!!! of the almost seven months that i have owned the focus it has sit in the shop a total of 20 days. come on ford!!!! *js
Reported in: CHASE CITY VA || Crash: N || VIN #: 1FADP3F29DL
ELECTRICAL SYSTEM
car is equipped with voice command. when i use voice to turn on heat or ac, i will say for example, climate 68. the car will respond, setting climate 68. then it does not turn on. if i touch the climate touch screen it then comes on at 68, even if it was previously set at 75. been to the dealer repeatedly for two software updates, once pulling out the control box per fords request to check the part number and once to have the 8 pin control module replaced. now waiting for ford engineering to come up with a fix. *js
Reported in: MONEE IL || Crash: N || VIN #: 1FADP3L98DL
ENGINE
when shifting the car from first to second, a very loud banging sound was heard. checked online for similar problems and found that ford had issued a tsb for this problem on june 10, 2013. went back to the dealer and informed them of my problem and the tsb. was told that they would have to experience the problem before they would order parts. had to make an appointment for them to drive the car and leave it an entire day. went back july 18, 2013. dealer had a tech drive the car, and yes, there was a problem. parts ordered. after waiting weeks, was told that there is a nationwide backorder on parts. after hitting 3000 miles, started to have severe steering issues. when shifting into second or third under acceleration, the would almost make a right turn. and then when accelerating in second and third, the steering wheel would vibrate so bad i had to hang on for dear life. back to the dealer. they made a call to ford engineering who said that new mounts would fix the steering issues. in august, i started calling heather at ford customer service. explained about the backorder and my steering issues. told her i was afraid to drive the car. she said she would try to expedite the parts. after weeks of no results, talked to her about me buying aftermarket mounts that are available. she said ford would not authorize anything but ford parts. i said that would be acceptable if ford would come up with the parts. i am now being told that parts might be here in october. word on the web is that delivery will most likely be november or next year. finally broke down and bought my own mounts at a cost of $369. my safety is worth that much. i will try to get my money back from ford, waited 9000 miles for them to fix it. *js
Reported in: MONEE IL || Crash: N || VIN #: 1FADP3L98DL
POWER TRAIN
ford focus 2012-2013 have dangerous transmissions. ford sells you an automatic transmission, but actually is a manual transmission with dual clutches and a computer. my car lunges, surges, luges, grinds, and doesn't accelerate properly, it is like driving a bucking bronco. ford initially said these problems would go away at 3000 miles once the car learns how i drive. here i am 6 times into the shop 11,000 miles and ford service manager finally admits the transmission is flawed and there is nothing they can do to fix it. he states the parts for the transmission were not make to speck and that's the problem. my car sits in my carport now because it hurts my neck to drive it....it jerks my head back and forth every time it decides to shift....if it does at all. i have had to pull over when getting on an los angeles freeways because my car cant decide what it wants to do and i am lucky not to have been hit. this cars transmission is horrible dangerous......it also rolls backwards on hills ford forgets to tell you this until you bring it is. so, not only is this car a death trap, i feel like i was told i bought an automatic when i didn't its a manual. false advertising. when i buy an automatic i expect it to be an automatic. ford needs to be responsible and get rid of these transmissions before someone is killed. fyi also they say it gets great gas mileage but it is false i get maybe 20 in the city and maybe 30 on the freeway. there are thousands of us ford focus drivers out there that need ford to step up and take responsibility for this faulty not made to speck transmission!!!!!!!!!!!!!!!!!!!! *js
Reported in: WEST HOLLYWOOD CA || Crash: N || VIN #: 1FADP3K21DL
VEHICLE SPEED CONTROL
tl* the contact owns a 2013 ford fusion. the contact stated that while sitting at a stop sign, she depressed the accelerator pedal to drive but the vehicle hesitated to move for a few seconds before surging and accelerating. the vehicle was taken to the dealer for inspection and they stated that they could not diagnose the cause of failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 80. updated 11/19/13*lj the consumer stated the brake issue was repaired. the brake light continued stay on when the brake was not depressed.
Reported in: 386-212-2665 CA || Crash: N || VIN #: 1FADP3K24DL
EXTERIOR LIGHTING
tl* the contact owns a 2013 ford fusion. the contact stated that while sitting at a stop sign, she depressed the accelerator pedal to drive but the vehicle hesitated to move for a few seconds before surging and accelerating. the vehicle was taken to the dealer for inspection and they stated that they could not diagnose the cause of failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 80. updated 11/19/13*lj the consumer stated the brake issue was repaired. the brake light continued stay on when the brake was not depressed.
Reported in: 386-212-2665 CA || Crash: N || VIN #: 1FADP3K24DL
STEERING
i owned my brand new car for approximately 7 days, when the problems began! it had 4 miles on it when i purchased it new! i was driving on a local highway at approximately 45-55 mph, when the steering started to feel sticky, i felt like i was losing control of the vehicle, it felt as though i was in a major wind storm and was being blown back and forth across the highway! i was scared to death! i pulled the car to the side of the road and had my husband come drive us the rest of the way home. also, when turning to a hard right or left, i can feel something under my feet like there's something about to rocket through the floor boards! also, when i'm stopped anywhere with the engine running and the transmission engaged, and i'm holding the brake of course, the car wants to lunge forward and it does it too, when i'm pulling into or backing out of a parking space. its dangerous and very scary!! please ford, please look into these issues before someone dies or is seriously injured.
Reported in: BREEZEWOOD PA || Crash: N || VIN #: 1FADP3J23DL
POWER TRAIN
in october of 2012 i purchased a new 2013 ford focus se. with less than 100 miles on the car i noticed a grinding noise when the car was shifting from 2nd to 3rd gear. i also noticed that the car would roll backwards in excess of two feet when engaging the accelerator from a still position on an embankment. the car was taken to the dealer and upon examination i was told that this was a "normal and expected" result with fords new transmission. the vehicle now has 32,000 miles and the transmission is not only grinding when shifting from 2nd to 3rd gear it is also slipping!! while shifting from 2nd to 3rd gear the car now lurches! ford service once again has the vehicle in an attempt to diagnose the issue. i would never recommend this car as in the past year it has been in the shop over 5 times with this issue and no resolve. these issues pose a safety risk to all driving this vehicle. ford motor company needs to address these issues!!
Reported in: BELEN NM || Crash: N || VIN #:
POWER TRAIN
this car needs to be recalled. took to dealer with problem about 1,000 miles. they acknowledged it has a problem and said they needed to keep it overnight. then i find out all they did is reset the computer. that did not work and now at 7,000 miles the problem is getting worse. engine hesitates and slips when starting accelerate and is worse around 30 mph when the engine shutters, rattles and jumps like i am riding on a horse. how can ford sell a car that has a major flaw like this? i see hundreds of complaints similar problems. when is the government going to do something? i just wasted my money. i expect to get a good car with no problems but i get a new piece of trash. how can i get the car fixed or my money back?
Reported in: DAYTONA BEACH FL || Crash: N || VIN #: 1FADP3F23DL
ENGINE
this car needs to be recalled. took to dealer with problem about 1,000 miles. they acknowledged it has a problem and said they needed to keep it overnight. then i find out all they did is reset the computer. that did not work and now at 7,000 miles the problem is getting worse. engine hesitates and slips when starting accelerate and is worse around 30 mph when the engine shutters, rattles and jumps like i am riding on a horse. how can ford sell a car that has a major flaw like this? i see hundreds of complaints similar problems. when is the government going to do something? i just wasted my money. i expect to get a good car with no problems but i get a new piece of trash. how can i get the car fixed or my money back?
Reported in: DAYTONA BEACH FL || Crash: N || VIN #: 1FADP3F23DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that the transmission manual internal shifting system failed, causing the vehicle to shudder at low speeds and when reversing. the dealer reprogrammed the transmission computer and cleaned the clutch however, the failure was not corrected. the manufacturer was not made aware of the failure. the approximate failure mileage was 2,000 and the current mileage was 29,293. updated 11/12/13*cn the consumer stated as of october 29, 2013, he is still dealing with the shifter shudder, when first starting out. updated 11/18/13
Reported in: WEST PALM BEACH FL || Crash: N || VIN #: 1FADP3E21DL
POWER TRAIN
traveling at 40 mph when suddenly transmission disengaged and car slowed and only revved. stop at stop signed, tried to accelerate engine only revved then transmission engaged and car jerked. this continued the 3 miles left to my house.
Reported in: AMELIA OH || Crash: N || VIN #: 1FADP3K20DL
POWER TRAIN
when driving on residential roads, i often feel my 2013 ford focus stall or jerk. often times there are glitches in the electrical wiring of locks and also in the radio. the door will stay locked after hitting the unlock button on the inside multiple times. the radio will not turn on, unless i turn off and re-turn on the car. as for the stalling, it often stalls when going anywhere from 30-65 mph.
Reported in: STOW OH || Crash: N || VIN #:
ELECTRICAL SYSTEM
when driving on residential roads, i often feel my 2013 ford focus stall or jerk. often times there are glitches in the electrical wiring of locks and also in the radio. the door will stay locked after hitting the unlock button on the inside multiple times. the radio will not turn on, unless i turn off and re-turn on the car. as for the stalling, it often stalls when going anywhere from 30-65 mph.
Reported in: STOW OH || Crash: N || VIN #:
ENGINE
when driving on residential roads, i often feel my 2013 ford focus stall or jerk. often times there are glitches in the electrical wiring of locks and also in the radio. the door will stay locked after hitting the unlock button on the inside multiple times. the radio will not turn on, unless i turn off and re-turn on the car. as for the stalling, it often stalls when going anywhere from 30-65 mph.
Reported in: STOW OH || Crash: N || VIN #:
VEHICLE SPEED CONTROL
for a few months prior i had noticed a shuttering stuttering type feeling when coasting or at at stop, almost like the car was going to stall. on 9/13 i was in stop and go traffic going up a hill into a dodger game when all the sudden a warning popped up on the screen informing me that the transmission had overheated and i needed to pull over, stop the car and wait for 8 minutes. when i attempted to drive the car to pull over the engine would rev but the car didn't move, then it started doing large lurches forward. it was impossible to get out of the traffic and move the car to safety without further endangering myself, my passengers, and the other vehicles around me. the smell was so bad i actually got out of the car at one point thinking it might explode. this went on for about half an hour as i tried to get to safety. i took the car in for repairs the next morning and it was in the shop for a week. i got it back and could tell there was still something wrong because the shaking was now so bad i would get motion sick anytime the car was at a stop. 5 days after picking it up i took it back to the shop. again, they had the car for a week. after picking it up, three days later i was again pulling into dodger stadium and the same thing happened. transmission over heated, lurching as i try to pull over to safety and a terrible smell coming from the car. the car is back in the shop again, but i feel that my safety is threatened and i do not want this car back. in 23 days, the car has had to go into the shop 3 times, for a total of 15 days so far.
Reported in: SIMI VALLEY CA || Crash: N || VIN #: 1FADP3K2XDL
ENGINE
for a few months prior i had noticed a shuttering stuttering type feeling when coasting or at at stop, almost like the car was going to stall. on 9/13 i was in stop and go traffic going up a hill into a dodger game when all the sudden a warning popped up on the screen informing me that the transmission had overheated and i needed to pull over, stop the car and wait for 8 minutes. when i attempted to drive the car to pull over the engine would rev but the car didn't move, then it started doing large lurches forward. it was impossible to get out of the traffic and move the car to safety without further endangering myself, my passengers, and the other vehicles around me. the smell was so bad i actually got out of the car at one point thinking it might explode. this went on for about half an hour as i tried to get to safety. i took the car in for repairs the next morning and it was in the shop for a week. i got it back and could tell there was still something wrong because the shaking was now so bad i would get motion sick anytime the car was at a stop. 5 days after picking it up i took it back to the shop. again, they had the car for a week. after picking it up, three days later i was again pulling into dodger stadium and the same thing happened. transmission over heated, lurching as i try to pull over to safety and a terrible smell coming from the car. the car is back in the shop again, but i feel that my safety is threatened and i do not want this car back. in 23 days, the car has had to go into the shop 3 times, for a total of 15 days so far.
Reported in: SIMI VALLEY CA || Crash: N || VIN #: 1FADP3K2XDL
POWER TRAIN
was driving up my driveway which is fairly steep, the engine slipped out of gear (it's an automatic transmission) and started to roll backwards down the hill, the engine was revving/redlining as if it were in neutral. i quickly applied the brakes, and stepped on the gas. the car was still not in gear and continued to roll back, i applied the brakes again, and then the gas at which point the car shot forward, lucky that i was far enough away from the garage or any objects and remained in gear when i pulled into the garage. this same thing happened to me on flat ground in a parking lot one day. the lurch was less, but the car still shot forward faster than it should have, another instance where i was lucky that there were no pedestrians/cars/objects to run into. this car is dangerous and a liability.
Reported in: CLAYTON NC || Crash: N || VIN #: 1FADP3K28DL
ENGINE
was driving up my driveway which is fairly steep, the engine slipped out of gear (it's an automatic transmission) and started to roll backwards down the hill, the engine was revving/redlining as if it were in neutral. i quickly applied the brakes, and stepped on the gas. the car was still not in gear and continued to roll back, i applied the brakes again, and then the gas at which point the car shot forward, lucky that i was far enough away from the garage or any objects and remained in gear when i pulled into the garage. this same thing happened to me on flat ground in a parking lot one day. the lurch was less, but the car still shot forward faster than it should have, another instance where i was lucky that there were no pedestrians/cars/objects to run into. this car is dangerous and a liability.
Reported in: CLAYTON NC || Crash: N || VIN #: 1FADP3K28DL
ELECTRICAL SYSTEM
vehicle stops middle of no where abruptly.
Reported in: CUPERTINO CA || Crash: N || VIN #: 1FAOP3R48OL
POWER TRAIN
car jerks alot! always jerking at low speeds and usually through gears 1-4. very unreliable in city driving and feels very unsafe. i totally regret purchasing this vehicle. taken it several times to the ford camelback in phx az and they just say its the way the manufacture built the car and how the car is able to save gas. ford needs to recognize this problem and give ford owners a break.
Reported in: FREMONT CA || Crash: N || VIN #: 1FADP3K20DL
ENGINE
car jerks alot! always jerking at low speeds and usually through gears 1-4. very unreliable in city driving and feels very unsafe. i totally regret purchasing this vehicle. taken it several times to the ford camelback in phx az and they just say its the way the manufacture built the car and how the car is able to save gas. ford needs to recognize this problem and give ford owners a break.
Reported in: FREMONT CA || Crash: N || VIN #: 1FADP3K20DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while accelerating from a complete stop, the transmission began to slip gears in a jerking motion. the vehicle was taken to an authorized dealer three times where the computer system was reprogrammed on each occasion. the failure continued to recur after the most recent repair was performed. the manufacturer was notified of the problem. the approximate failure mileage was 9,000. ...updated 11-18-13 *bf
Reported in: ROLAND AR || Crash: N || VIN #: 1FADP3F26DL
POWER TRAIN
after coasting around a corner at 30mph i pressed accelerator and the transmission started slipping and then caught and the car launched forward. it did this three times and now its making a grinding noise.
Reported in: WANATAH IN || Crash: N || VIN #:
ELECTRICAL SYSTEM
while driving the car at any point in time the car starts to sound like its going to die almost like i'm driving a standard but i'm not. i mostly notice it when driving in town. yet i have noticed it when going faster as well. i purchased this vehicle brand new. i was never informed of this being "normal". i have taken the vehicle in. the person working on my vehicle said they drove it and noticed the issue. stated that resetting the computer system would resolve this problem. yet after having this redone. not even an hour later i notice the issue has not be resolved and is still happening. i am afraid that i will get into a wreck, not to mention i have wasted my money on this vehicle. i feel as if i am throwing my money away completely. when talking to my sales man after having this issue not resolved. he tells me that this is an issue that everyone complains about though ford states this is normal. i have had many vehicles in my life and this is by far not normal. if this vehicle did this while i was test driving the car. i would not have purchased this car ever. something needs to be done about this issue. do we need to wait until someone is seriously injured from the defect before something will be done. ford... fix this!!
Reported in: LYONS NY || Crash: N || VIN #: 1FADP3N21DL
ENGINE
while driving the car at any point in time the car starts to sound like its going to die almost like i'm driving a standard but i'm not. i mostly notice it when driving in town. yet i have noticed it when going faster as well. i purchased this vehicle brand new. i was never informed of this being "normal". i have taken the vehicle in. the person working on my vehicle said they drove it and noticed the issue. stated that resetting the computer system would resolve this problem. yet after having this redone. not even an hour later i notice the issue has not be resolved and is still happening. i am afraid that i will get into a wreck, not to mention i have wasted my money on this vehicle. i feel as if i am throwing my money away completely. when talking to my sales man after having this issue not resolved. he tells me that this is an issue that everyone complains about though ford states this is normal. i have had many vehicles in my life and this is by far not normal. if this vehicle did this while i was test driving the car. i would not have purchased this car ever. something needs to be done about this issue. do we need to wait until someone is seriously injured from the defect before something will be done. ford... fix this!!
Reported in: LYONS NY || Crash: N || VIN #: 1FADP3N21DL
POWER TRAIN
with 9100 miles on it...while driving on the freeway the rpms revved to over 7000 and then down to zero. all gears were lost and had to coast to a stop on the shoulder. towed to dealer where they downloaded software to it and said it was fine. approximately 1000 miles later the same thing happened while crossing traffic on a highway. towed to a dealer where a clutch motor was replaced. with 14320 miles on it the same thing happened while turning off a freeway ramp. towed to dealer where the car was taken back in trade for a new car. vehicle was powerless to move and could have resulted in injury or death of occupants due to shutdown occurring while moving in traffic at high speeds.
Reported in: OAKDALE MN || Crash: N || VIN #: 1FADP3F24DL
POWER TRAIN
the engine and ford selectshift dual clutch transmissions are dangerous. they are very unpredictable.the transmission shudders, grinds and bucks in traffic. it has caused me to nearly hit the vehicle in front of me before. the engine's electronic throttle is also very unpredictable. sometimes when i try to merge into traffic and press the accelerator, nothing at all happens for a couple of seconds. this has nearly caused me to be struck by another vehicle before.
Reported in: RIVA MD || Crash: N || VIN #: 1FADP3N21DL
POWER TRAIN
vehicle going on lower gear (1st to 3rd gear) will slip. the transmission will jerk and choke. when it chokes the vehicle looses power and slows down causing the car behind almost hit me. also there is a dry rattle from the transmission. brought it back to ford dealer and they said all test is normal but can't do any other repair to test because i am under warranty and ford don't authorize them to do further repairs.
Reported in: TRACY CA || Crash: N || VIN #: 1FADP3F27DL
ELECTRICAL SYSTEM
tl* the contact owns a 2013 ford focus. the contact stated that while in reverse, the vehicle suddenly accelerated and moved forward. the contact also stated that the navigational system could not be activated with the navigational button and the speedometer provided two different speed readings. the vehicle was towed to the dealer for further inspection. the manufacturer was made aware of the failure. the approximate failure mileage was 100 and the current mileage was 5,633.
Reported in: SAN FRANCISCO CA || Crash: N || VIN #: 1FADP3R48DL
VEHICLE SPEED CONTROL
tl* the contact owns a 2013 ford focus. the contact stated that while in reverse, the vehicle suddenly accelerated and moved forward. the contact also stated that the navigational system could not be activated with the navigational button and the speedometer provided two different speed readings. the vehicle was towed to the dealer for further inspection. the manufacturer was made aware of the failure. the approximate failure mileage was 100 and the current mileage was 5,633.
Reported in: SAN FRANCISCO CA || Crash: N || VIN #: 1FADP3R48DL
ELECTRICAL SYSTEM
car: ford focus ev (all electric) - second report on nhtsa website on this specific vehicle failure: incident: while backing out of packing space in costco parking, i started to shift from reverse into drive. all of sudden, the car shut down and had complete loss of power. i could not move the auto transmission shifter out of the (n) neutral position. the weird thing was that as you looked at the dash board panel, it said the car was in (p) but the shifter was physically in neutral and the car acted as if in park (wheels in gear - can't push it). the car had no power and i was stranded in the parking lot lane between parking stalls. i called my husband and fritz ford in riverside, ca (where i recently bought the vehicle). fritz called a tow truck to get the car and my husband came to pick me up. being that the focus ev is new, the tow truck driver was a little confused on how to get it on the truck as the car would not move and the transmission was locked in neutral. fritz still has the car after 5 days claiming there is no issue with it. hmm?
Reported in: WILDOMAR CA || Crash: N || VIN #: 1FADP3R45DL
POWER TRAIN
i just bought this brand new 2013 ford focus titanium on friday 10/25/2013 and it had 107 miles. i drove around yesterday. while getting on ramp to 85 south freeway from fremont blvd, i heard this loud rattling noise coming from under the vehicle, as i accelerated the noise grew louder. i had no choice but continuing and existed at the next exit. drove to a small street, driving slowly to see what the noise was. there i were, every time i accelerate, you can hear the rattle. this is brand new car. i went online all night last night and surprisingly, there are some many similar car owners with the exact same problem with new 2012-2013 ford focus. i'm taking the car back to the dealer but i can see so much headache ahead to get this fixed. please look into this matter as soon as possible to avoid more future car owners of ford focus.
Reported in: SUNNYVALE CA || Crash: N || VIN #: 1FADP3N21DL
POWER TRAIN
my vehicle had difficulty starting, and once i did get it started, i could not put the car in reverse. the reverse gear would not engage on the automatic transmission. the car could operate in the forward direction, however, issues were noted when the car changed gears (from 1st to 2nd, and 2nd to 3rd) even though it's an automatic. rattling sounds we're heard as the car lurched into the next gear. after 80 miles or so, the display said to turn the car off and wait 9 minutes for transmission to cool. after waiting, car had issues starting, and same problems persisted. car was towed to dealership.
Reported in: PARMA OH || Crash: N || VIN #:
POWER TRAIN
transmission failure, slowing to exit off the interstate, vehicle shook violently. took it to the ford dealer that i purchased it from, they refused to look at or service my vehicle and sent me on my way. i had already taken it to them on 3 different occasions for a noise after the vehicle was shut off, they assured me the noise was normal, saying it was lubricating the transmission so it didn't have to "cold start." i found a tsb about this noise and took it back to them to have them correct the problem they had told me was normal. after they made the noise go away is when the transmission started to slip. i took it to a different ford dealer who replaced the defective parts after a 36 day wait. i had the vehicle back for 3 days and the transmission started slipping again. i filed a complaint with the bbb requesting ford do a buy back of the vehicle, arbitrator ruled they didn't have to. i am now in the process of appealing this decision. these cars with this particular transmission are unsafe and ford is refusing to do anything about it.
Reported in: ALTOONA WI || Crash: N || VIN #: 1FADP3K27DL
POWER TRAIN
i have owned this ford focus for approx. 1 year. 10 months into owning it, i noticed the car would shudder when i was driving at lower speeds, or pulling into the driveway which has a slight incline. the car felt like it was going to stall unless i gave it a lot of gas to keep it moving. there is a loud grinding noise coming from the front end. after about a week of this i took it to a local ford dealer, a tech. rode with me and agreed it was shuddering and making grinding noises. they said this was common in this vehicle, but they had a fix for it. they reset the transmission strategy and said it should take care of it. within a week the same thing started all over, the jerking, the grinding noise was louder than ever and more chronic. i took it back to the same dealership that had reset the transmission. again a tech drove it, confirmed my concerns. i was informed ford would not authorize any additional repairs on my vehicle, and that the grinding is "normal clutch ratchet noise". i took it to the dealership where i purchased the car this time, explained my concerns. i waited for approximately 2 hours while they inspected my car. i was informed that my car was operating normally, and no further repairs would be authorized by ford. the service consultant told me there were five other customers ahead of me for clutch replacements for the same kind of issue i am having. he stated the clutches were on back order due to the high number of problems with these vehicles. talked to the regional customer service manager today, she told me ford was only responsible for mechanical failures. her words to me were that i would have to "live with the grinding noise, the shuddering and jerking."what happens when i get rear ended at a stop light because my car shudders at low speeds and takes off slowly?" 3 times in for service within 30 days. no help from ford!
Reported in: HILLIARD OH || Crash: N || VIN #: 1FADP3F21DL
POWER TRAIN
tl* the contact owns 2013 ford focus. the contact stated that the vehicle would stall and exhibit an abnormal grinding noise when driving 20-30 mph. the vehicle was not repaired. the failure mileage was 7,000. the consumer stated the vehicle exhibited a rough jerk, when shifting into lower gears, as well as a shudder and grinding metal sound when accelerating. the vehicle was sluggish, and did not perform as a new care should. the dealer was unable to find a problem and the technician informed the consumer, the vehicle was performing as designed. updated 05/05/14
Reported in: GOLFPORT FL || Crash: N || VIN #: 1FADP3F20DL
ELECTRONIC STABILITY CONTROL
i was backing out of my driveway and was putting some gas on to make it through the deep snow to the center of the road where the snow was compacted. i would have made it to the center; however the traction control reduced the power to the drive wheels getting me stuck in the snow, blocking half of the lane. if this would have occurred in oncoming traffic i might have been hit. i had to get out of the vehicle which also put me at a higher risk of getting hit by a car, or slipping and falling, or getting frost bite. if i had the option of turning off the traction control i could have gotten myself out of the snow and continued on my way safely. conversely, if i did not have the traction control on in the first place i would not have gotten stuck. this brought to mind a few critical questions: 1. what if this had happened in a more remote area and i had been stranded in freezing weather without help; and 2. what if this had happened in a more congested roadway and i would have gotten hit due to the random operation of the traction control without a way to disable the feature. because of this incident i feel unsafe with the traction control on, so i have disabled it. to do so i had to pull the fuse, which also disabled the abs. i have driven for over half of my driving career without abs and traction control and i can honestly say that abs and traction control has never benefited me, even when i needed the features. a concerted investigation needs to be made to determine if forcing this feature on drivers is a better policy than allowing the driverĀææs experience and training to be the controlling force when behind the wheel. i believe that there must be, in all cases, a way to turn off the traction control feature in a vehicle for the safety of the driver and their passengers.
Reported in: IDAHO FALLS ID || Crash: N || VIN #: 1FADP3E23DL
FUEL SYSTEM, GASOLINE
this incident has now occurred twice in one week. the first time i was driving out of my apartment complex and the car just died. the fuel light never went on and still said i had about 30 more miles until e. was towed to the dealership, and they told me they put gas in it and it started right up. it said i had 144 miles until e and they calibrated it and the mileage decreased to 133. i drove the car 80 miles and happened again yesterday, but this time i was on a busy state road going about 55 mph with my son in the car. the car jerked and i could tell it was losing power. luckily i was able to coast into a subdivision. the fuel light never went on and also stated i still had about 33 miles left until e. the car has been towed again to same dealership and no word on what is wrong. was told they were on the phone with ford to solve the problem. i am currently in a rental and scared to drive my car as i am afraid this will happen again. also, had many transmission and clutch issues this summer and those parts have since been replaced. the car is a year old and been in the shop more times than my old car that i traded in for my new ford.
Reported in: CLERMONT FL || Crash: N || VIN #: 1FADP3F22DL
POWER TRAIN
this incident has now occurred twice in one week. the first time i was driving out of my apartment complex and the car just died. the fuel light never went on and still said i had about 30 more miles until e. was towed to the dealership, and they told me they put gas in it and it started right up. it said i had 144 miles until e and they calibrated it and the mileage decreased to 133. i drove the car 80 miles and happened again yesterday, but this time i was on a busy state road going about 55 mph with my son in the car. the car jerked and i could tell it was losing power. luckily i was able to coast into a subdivision. the fuel light never went on and also stated i still had about 33 miles left until e. the car has been towed again to same dealership and no word on what is wrong. was told they were on the phone with ford to solve the problem. i am currently in a rental and scared to drive my car as i am afraid this will happen again. also, had many transmission and clutch issues this summer and those parts have since been replaced. the car is a year old and been in the shop more times than my old car that i traded in for my new ford.
Reported in: CLERMONT FL || Crash: N || VIN #: 1FADP3F22DL
POWER TRAIN
while driving my ford focus it "stuttered", i.e. while i was pushing on the gas the vehicle stopped responding and jerked as though i had shifted to a lower gear. i have had this happened before, but didn't really pay attention to it until the 15 oct. incident. i mentioned it to my wife who also just bought a ford focus 2013 model and she confirmed her vehicle had the same issue. several google searches later i found out that nhtsa is investigating these electronic propulsion transmission failures. please add our two vehicles to this report. thank you.
Reported in: NORTH LAS VEGAS NV || Crash: N || VIN #: 1FADP3J25DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that the accelerated pedal would become stuck to the floorboard abnormally. in addition, the rpms exhibited abnormal readings. the dealer performed a diagnostic and advised the contact that the transmission needed to be recalibrated every three months. the transmission was recalibrated. the vin was not available. the failure and current mileage was 10,600.
Reported in: HAMILTON OH || Crash: N || VIN #:
POWER TRAIN
i purchased a 2013 ford focus titanium in october of 2012. shortly after, the transmission began to hesitate and shudder when accelerating or driving at low speeds, including pulling into and out of the driveway of my home. it then began rolling backwards on inclines. i have never had an automatic transmission freely roll backwards on an incline, much less on that is not very steep. i brought it into the dealership where i bought the car for repairs. they did a reprogram on the vehicle and sent me on my way. shortly after it began doing it all again. i am currently waiting on a reply from ford as to what my next step needs to be to get this resolved.
Reported in: BEAUMONT TX || Crash: N || VIN #: 1FADP3N20DL
ENGINE
i have only had to car for a day. the car makes an awful rattling noise and hesitates when going in and out of traffic. to make matters worse, today i was in a parking lot and when i was in drive i pushed the gas to go forward and the car went in reverse! please recall this car. it's so unsafe and someone is going to get killed. luckily no one was behind me when this happened. awful transmission. a danger!
Reported in: PHOENIX AZ || Crash: N || VIN #: 1FADP3F23DL
POWER TRAIN
i have only had to car for a day. the car makes an awful rattling noise and hesitates when going in and out of traffic. to make matters worse, today i was in a parking lot and when i was in drive i pushed the gas to go forward and the car went in reverse! please recall this car. it's so unsafe and someone is going to get killed. luckily no one was behind me when this happened. awful transmission. a danger!
Reported in: PHOENIX AZ || Crash: N || VIN #: 1FADP3F23DL
POWER TRAIN
driving home from school with my grandson and the car started to jerk as we crept in the line of traffic. almost sounded as if it was ready to stall! this car has just over 5000 miles on it and i enjoy driving it but this problem has persisted and is a safety issue as jerking makes it difficult to judge how close to get to the car in front of you ( because the "slipping " in and out of gear surges forward ) and could cause an accident. even at speeds up to 35-45 mph the hesitation makes me feel as if it is going to stall. so today i researched the problem and am shocked to find this is a major issue and needs to be addressed asap by ford. also the door locks don't work properly when using as the manual states. i plan to be at my dealership first thing in the morning.
Reported in: NEWPORT NEWS VA || Crash: N || VIN #: 1FADP3K25DL
ELECTRICAL SYSTEM
driving home from school with my grandson and the car started to jerk as we crept in the line of traffic. almost sounded as if it was ready to stall! this car has just over 5000 miles on it and i enjoy driving it but this problem has persisted and is a safety issue as jerking makes it difficult to judge how close to get to the car in front of you ( because the "slipping " in and out of gear surges forward ) and could cause an accident. even at speeds up to 35-45 mph the hesitation makes me feel as if it is going to stall. so today i researched the problem and am shocked to find this is a major issue and needs to be addressed asap by ford. also the door locks don't work properly when using as the manual states. i plan to be at my dealership first thing in the morning.
Reported in: NEWPORT NEWS VA || Crash: N || VIN #: 1FADP3K25DL
ENGINE
driving home from school with my grandson and the car started to jerk as we crept in the line of traffic. almost sounded as if it was ready to stall! this car has just over 5000 miles on it and i enjoy driving it but this problem has persisted and is a safety issue as jerking makes it difficult to judge how close to get to the car in front of you ( because the "slipping " in and out of gear surges forward ) and could cause an accident. even at speeds up to 35-45 mph the hesitation makes me feel as if it is going to stall. so today i researched the problem and am shocked to find this is a major issue and needs to be addressed asap by ford. also the door locks don't work properly when using as the manual states. i plan to be at my dealership first thing in the morning.
Reported in: NEWPORT NEWS VA || Crash: N || VIN #: 1FADP3K25DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that when accelerating from a complete stop, the vehicle would vibrate abnormally. in addition, there was a reduction in engine power when attempting to accelerate on an incline. the failures were recurring. the vehicle was taken to a dealer where the technician advised that the clutches and seals needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the problem. the approximate failure mileage was 900.
Reported in: BARDFORD PA || Crash: N || VIN #: 1FADP3F20DL
POWER TRAIN
i have owned this ford focus titanium for 11 months now. i noticed that the car would shudder while driving at lower speeds and just taking off from a stop position. sometimes, the car would feel like it was going to stall. there is also grinding from the front end when the car is shifting form 1st-2nd or 3rd-4th gear. i took it in to the ford dealer, was told it was a sensor and they re-set it and was also told it was a common issue, really?.. not normal to me. well, it wasn't fixed, it went back to the dealer 4 days later for the same issue. now i am being told i have to wait on a new clutch and that there is a long wait for the part (back ordered). if this is a major problem with the focus, these vehicles should be recalled. i have been contemplating on whether to buy another vehicle and just let this one go... i bought the vehicle to last as long as my other ford has (14yrs), i don't see that happening.
Reported in: MOYOCK NC || Crash: N || VIN #:
ENGINE
tl* the contact owns a 2013 ford focus. the contact stated that while having the vehicle serviced, it was found that there was an oil leak. the vehicle was taken to the dealer where it was confirmed that the main seal, clutch pack and front seals had failed. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was approximately 10,000.
Reported in: QUAKERTOWN PA || Crash: N || VIN #: 1FADP3F2XDL
STEERING
steering and computer aided systems along with tires that were not disclosed to be used under 40 degrees caused loss of steering input and control which lead to hitting a curb and damaging suspension components as well as the drive-ability of the vehicle is worse that before. there are known issues with the steering on the 2013 focus st and after 6 months of going back and forth, ford cannot remedy the situation and the care is unsafe to drive at any speed as the lack of steering control cause unnecessary movement of the vehicle, requiring nerves of steel to drive at even 20 mph. clunking noises and grinding also coming from suspension and transmission gears.
Reported in: MOBILE AL || Crash: Y || VIN #: 1FADP3L92DL
SUSPENSION
steering and computer aided systems along with tires that were not disclosed to be used under 40 degrees caused loss of steering input and control which lead to hitting a curb and damaging suspension components as well as the drive-ability of the vehicle is worse that before. there are known issues with the steering on the 2013 focus st and after 6 months of going back and forth, ford cannot remedy the situation and the care is unsafe to drive at any speed as the lack of steering control cause unnecessary movement of the vehicle, requiring nerves of steel to drive at even 20 mph. clunking noises and grinding also coming from suspension and transmission gears.
Reported in: MOBILE AL || Crash: Y || VIN #: 1FADP3L92DL
WHEELS
steering and computer aided systems along with tires that were not disclosed to be used under 40 degrees caused loss of steering input and control which lead to hitting a curb and damaging suspension components as well as the drive-ability of the vehicle is worse that before. there are known issues with the steering on the 2013 focus st and after 6 months of going back and forth, ford cannot remedy the situation and the care is unsafe to drive at any speed as the lack of steering control cause unnecessary movement of the vehicle, requiring nerves of steel to drive at even 20 mph. clunking noises and grinding also coming from suspension and transmission gears.
Reported in: MOBILE AL || Crash: Y || VIN #: 1FADP3L92DL
ENGINE
two weeks prior to this incident i went and took it for a maintenance oil appointment, on december 3 as i started the vehicle, it would not start, it kept marking check engine, it left me stranded on the middle of my street boylston street, boston, after several attempts it would start but not get too far. i then had it towed to quirk in quincy.
Reported in: BOSTON MA || Crash: N || VIN #: 1FADP3F29DC
POWER TRAIN
as with over 100 other complaints, the transmission is a complete failure. hesitation and almost dying at a stop or in slow bumper to bumper traffic is a safety hazard. attempting to merge on highways and attain higher speeds from a stop or slow (10-20 mph) has almost caused me to wreck several times to due hesitation in acceleration. grinding noise from front end at low speeds. rolls back on a hill (automation transmission) almost caused fender benders. the hesitation in acceleration and jerking at slow speeds, is a safety hazard and as previously stated almost caused numerous accidents. i have had the fse inspect the car twice, a software "upgrade" that did no good, and everyone from ford says it is operating as "normal characteristics". nothing is normal and someone is going to be seriously injured or die if these problems are not fixed. dozens of complaints and nothing done.
Reported in: SODDY DAISY TN || Crash: N || VIN #: 1FADP3E23DL
SEAT BELTS
i generally do not have back seat passengers, i picked up my two nephews and i made them put their seat belts on. upon arriving at our destination the boys were having trouble releasing the belts after several minutes of struggling with the belts we finally got the boys released but now the seat belt mechanism is stuck down in the harness and am unable to lock any seat belts into place.
Reported in: HOUSTON TX || Crash: N || VIN #:
POWER TRAIN
this is similar to the car that i am driving (another ford focus electric). my daughter was driving the car to school at the intersection of roseville parkway and douglas boulevard, in roseville, ca to day at about 7:15 am for no apparent reason, the car stopped. she was waiting for the light to turn green. my daughter freaked out and called me. i asked her to shut the car off, open one of the doors, wait for one minute and try to start the car again. after the second attempt the car started. lucky for her, the other cars switched in the other lanes and she was able to move the car. again. this is happening too often and feel this is a safety hazard. same thing has happened in same model and make car that i drive.
Reported in: GRANITE BAY CA || Crash: N || VIN #: 1FADP3R44DL
ELECTRICAL SYSTEM
this is similar to the car that i am driving (another ford focus electric). my daughter was driving the car to school at the intersection of roseville parkway and douglas boulevard, in roseville, ca to day at about 7:15 am for no apparent reason, the car stopped. she was waiting for the light to turn green. my daughter freaked out and called me. i asked her to shut the car off, open one of the doors, wait for one minute and try to start the car again. after the second attempt the car started. lucky for her, the other cars switched in the other lanes and she was able to move the car. again. this is happening too often and feel this is a safety hazard. same thing has happened in same model and make car that i drive.
Reported in: GRANITE BAY CA || Crash: N || VIN #: 1FADP3R44DL
POWER TRAIN
i've driven over 5,000 miles on this new focus. the first 5k were ok but lately the transmission has become extremely erratic in its behavior. it shudders violently and frequently after shifting in to 2nd gear and then hesitates to accelerate. the transmission also has started making a clanking sound like two pie tins being hit upon each other. i took it to the dealer.. they confirmed it, reprogrammed the transmission electronics and sent me on my way. that did nothing to help it. i took it back a couple of days later after almost getting rear-ended when i pulled into moving traffic and it shuddered and hesitated unexpectedly. the dealer kept it for 2 days and then gave it back saying they could not reproduce the problem. they only drove it 1 mile which is not exactly an exhaustive or good faith effort to reproduce the problem! so, i'm now headed for trip 3 to another ford service center to see if they can do something about it. the regional customer service rep actually told me that these transmissions should be expected to shudder, grind and hesitate as part of their normal operation. that's insane.. who would buy or want a car that did that!!! had it operated that way when i test drove it.. it would have stayed on the lot to be sure.
Reported in: CONYERS GA || Crash: N || VIN #: 1FADP3K23DL
TIRES
tl* the contact owns a 2013 ford focus se. the vehicle was equipped with continental contipro tires, size 215/55/r16. the dot number was cnb3wbpc0913. the contact stated the tires had limited traction and fail to grip the road. the traction control light illuminated during limited conditions. the vehicle was taken to the dealer; however, the mechanic could not diagnose the failure. the manufacturer was not notified of the failure. the approximate failure mileage was 6,000. updated 2/11/14*cn the consumer replaced the tires. updated 02/18/14
Reported in: REDFORD MI || Crash: N || VIN #: 1FADP3F20DL
ENGINE
i was on my way to work on 12/23/2013 and on the dashboard of my car said engine fault check system now light came on and the car immediately shut down on me on the expressway i tried several times cranking my car but it wouldn't start so i call idot to help me they came and towed me to the nearest exit after an hour and a half my car started up but the engine symbol remain on the dashboard i was able to drive it back home i waited for joe rizzo ford to open and then i took my car to them they ended up keeping my car and i had to rent me a car until the problem was fix joe rizzo ford said they will call me when the problem is fix--> the car they gave me was another ford focus 2013 and what do you know the freaking engine light came on in the rental car i had my personal car for a year now there is no way that i should be having engine problems or anything else wrong with this car ford really needs to get these problems fix before an accident happen to someone.
Reported in: CHICAGO IL || Crash: N || VIN #: 1FADP3F2XDL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while attempting to accelerate, the vehicle jerked violently. the vehicle was taken to the dealer where the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was 12,552. updated 02/11/2014 *bf the consumer believed there may be a problem with the transmission and the tie rod. updated 02/20/14
Reported in: HAWTHORNE FL || Crash: N || VIN #: 1FADP3F28DL
STEERING:LINKAGES:TIE ROD ASSEMBLY
tl* the contact owns a 2013 ford focus. the contact stated that while attempting to accelerate, the vehicle jerked violently. the vehicle was taken to the dealer where the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was 12,552. updated 02/11/2014 *bf the consumer believed there may be a problem with the transmission and the tie rod. updated 02/20/14
Reported in: HAWTHORNE FL || Crash: N || VIN #: 1FADP3F28DL
ENGINE
tl* the contact owns a 2013 ford focus. the contact stated that while attempting to accelerate, the vehicle jerked violently. the vehicle was taken to the dealer where the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was 12,552. updated 02/11/2014 *bf the consumer believed there may be a problem with the transmission and the tie rod. updated 02/20/14
Reported in: HAWTHORNE FL || Crash: N || VIN #: 1FADP3F28DL
POWER TRAIN
as with over 100 other complaints, the transmission is very unstable. hesitation and almost dying at a stop or in slow bumper to bumper traffic is a safety hazard. attempting to merge on highways and attain higher speeds from a stop or slow (10-20 mph). grinding noise from front end at low speeds.. the hesitation in acceleration and jerking at slow speeds, is a safety hazard and as previously stated almost caused numerous accidents. i had it reprogrammed at one dealer, with no results, and just two days ago, on 1-2-2014, another dealer replaced parts on the transmission and called me and said my car was ready. after leaving the dealer, the car started making a rattling noise every time i would accelerate at just about any speed. took it back today, 1-3-2014, and had transmission tech ride with me. as soon as we pulled out from dealer onto highway, started making rattling noise and shuttering still happening.. now dealer has an actuator motor ordered. who knows if this is a fix or another patch.
Reported in: GUIN AL || Crash: N || VIN #: 1FADP3K23DL
POWER TRAIN
this car constantly grinds and shutters between the first few gears every day for the last 8 months of ownership. i bought this vehicle on feb 2013 and it only drove good for 2 months and the remaining time i've had it, has been on the shop over 4 times for the same exact transmission problems. symptoms; the transmission gears shifts incorrectly and makes louds grinding and shuttering noises. sometimes the the transmission has power and sometimes it doesn't. not to mention i almost got myself into 2 car accidents because of this vehicle, during stop and go traffic the gears get stuck and i almost rear ended the vehicle in front of me. please file a complaint to ford and nhtsa to have these dct transmissions fixed or recalled.
Reported in: LANTANA FL || Crash: N || VIN #: 1FADP3J29DL
POWER TRAIN
the transmission does not shift right. it hesitates, jerks and surging. at lower gears or speed under 40, the car is difficult to control. it shift to higher gear when the speed is not high enough for the gear. this causes poor acceleration and dangerous when merging into highway from ramp.
Reported in: RANCHO CORDOVA CA || Crash: N || VIN #: 1FADP3K29DL
ENGINE
while traveling on the freeway the car just died. engine shut off, how ever all the electrical in the car were still working. once pulling off the free way, the car started after several attempts but then died shortly after. the car then would not work. after getting the car towed to quirk ford in quincy they had to keep it as a code they do not know what it means came up, so they do not know how to fix the car. the car is still in the shop to this day and they wont give me a rental.
Reported in: ALLSTON MA || Crash: N || VIN #:
ELECTRICAL SYSTEM
while traveling on the freeway the car just died. engine shut off, how ever all the electrical in the car were still working. once pulling off the free way, the car started after several attempts but then died shortly after. the car then would not work. after getting the car towed to quirk ford in quincy they had to keep it as a code they do not know what it means came up, so they do not know how to fix the car. the car is still in the shop to this day and they wont give me a rental.
Reported in: ALLSTON MA || Crash: N || VIN #:
POWER TRAIN
transmission started slipping, then complete loss of forward motion while in traffic lanes. dealer says that this is common and there is a two week waiting list for repair.
Reported in: GARDENA CA || Crash: N || VIN #: 1FADP3K26DL
ELECTRICAL SYSTEM
when you drive the car from 5 - 20 minutes and when you remove the seatbelt - there is no alarming sound and no light on the dashboard. but, when you turn off the engine and start again, you can hear the alarm and the light will appear on the dashboard when you remove the seatbelt. concerns: if the driver stop (for driving let say 5 - 3 minutes) for example and he remove the seatbelt for whatever reason, he might forgot to fasten the seatbelt as the car will not alarm and no light will illuminate on the dashboard. note: the local dealer tested the same car model/year and having the same result - no alarm and lights on the dashboard when unbuckled after driving 5-20 mins.
Reported in: BETHLEHEM PA || Crash: N || VIN #: 1FADP3F20DL
SEAT BELTS
when you drive the car from 5 - 20 minutes and when you remove the seatbelt - there is no alarming sound and no light on the dashboard. but, when you turn off the engine and start again, you can hear the alarm and the light will appear on the dashboard when you remove the seatbelt. concerns: if the driver stop (for driving let say 5 - 3 minutes) for example and he remove the seatbelt for whatever reason, he might forgot to fasten the seatbelt as the car will not alarm and no light will illuminate on the dashboard. note: the local dealer tested the same car model/year and having the same result - no alarm and lights on the dashboard when unbuckled after driving 5-20 mins.
Reported in: BETHLEHEM PA || Crash: N || VIN #: 1FADP3F20DL
VISIBILITY/WIPER
the windshield wipers rest on a portion of the windshield that is not heated. after having fully cleared my windshield of snow and ice before my trip, i was quite surprised to find my windshield wipers non-functional when i went to use them to clear road spray from my windshield. what had happened was that the wipers had refrozen to the windshield after having been cleared earlier. i commonly drive with the vehicle's climate control set to the floor/defrost setting to keep the windshield warm, especially on the first leg of a trip. this is the first vehicle i own where the wipers disappear from the view when they are not used. inspection of the windshield design shows that the lower portion of the windshield is not directly exposed to cabin heat, nor is there a easy path for engine heat to affect this area. there should be, at a minimum, a method to defrost the lower portion of the windshield that the wipers rest on, either through direct thermal electric means, or by exposure to cabin heat when the hvac is on the defrost setting. having wipers that randomly not function because they are frozen represents a significant safety hazard when road spray covers your windshield due to greatly reduced visibility. additional hazards are present because you have no choice to but to immediatly stop on the side of the road to free your wipers. this leaves you exposed to traffic traveling at high speeds while you are stopped, as well as the inherent risk associated with merging back on the road from a full stop without the aid of an on-ramp, or other acceleration lane.
Reported in: WAVERLY IA || Crash: N || VIN #:
POWER TRAIN
when going up hills the car's transmission refuses to shift instantly and makes loud grinding noise. it would eventually shifts but the split seconds of not shifting causes me anxiety and implies a safety issue. i brought this problem to the attention of ford of kirkland's service department the first time in april and was told that the car was still "learning" my driving habits because it is still breaking in. the second time i brought my car in was in 12/2013, i was told that what i am experiencing is a known issue to the manufacturer and ford is trying to come up with a software fix. no one knows when the fix will be available while drivers like me are suffering. in filing this complaint, i hope that with a help from a your agency ford will pay more attention to its customers who are enduring this problem when driving their cars every day.
Reported in: SAMMAMISH WA || Crash: N || VIN #: 1FADP3K21DL
POWER TRAIN
my car like the rest of the complaints does not shift right. it jerks and shudders and makes a loud noise when it shifts. i took it to my ford dealership and they will not fix it because it does not meet fords guidelines to fix. they say it is in normal operating standards but i dont think a brand new car should be shuddering when shifts. now it has an alert pop up saying hill start assist not available and it wont go off.
Reported in: WATHENA KS || Crash: N || VIN #: 1FADP3F23DL
ELECTRONIC STABILITY CONTROL
my car like the rest of the complaints does not shift right. it jerks and shudders and makes a loud noise when it shifts. i took it to my ford dealership and they will not fix it because it does not meet fords guidelines to fix. they say it is in normal operating standards but i dont think a brand new car should be shuddering when shifts. now it has an alert pop up saying hill start assist not available and it wont go off.
Reported in: WATHENA KS || Crash: N || VIN #: 1FADP3F23DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while she drove at 70 mph, the place transmission in park warning light illuminated then the vehicle stalled. the failure was experienced several times. the contact stated that she was able to coast to the shoulder to restart the engine. the vehicle was taken to the dealer several times but the failure could not be replicated. the manufacturer was made aware of the failure. the approximate failure mileage was 3,000 and the current mileage was 10,000.
Reported in: ROYAL OAK MI || Crash: N || VIN #: 1FADP3F21DL
ENGINE
tl* the contact owns a 2013 ford focus. the contact stated that while she drove at 70 mph, the place transmission in park warning light illuminated then the vehicle stalled. the failure was experienced several times. the contact stated that she was able to coast to the shoulder to restart the engine. the vehicle was taken to the dealer several times but the failure could not be replicated. the manufacturer was made aware of the failure. the approximate failure mileage was 3,000 and the current mileage was 10,000.
Reported in: ROYAL OAK MI || Crash: N || VIN #: 1FADP3F21DL
POWER TRAIN
purchased this vehicle on march 30th, 2013 and have had constant transmission problems ever since. the transmission grinds, lurches, rolls backwards on hills, on some occasions refuses to shift gears, squeaks and rattles. i have taken my vehicle into davies ford in charleroi, pa (which is documented) for service and they have tried to reprogram the shift points. this has lessened the symptoms of the vehicle but they are still persistent at different levels of severity. some days there aren't any signs of trouble and other days the vehicle grinds and lurches. i have been told that these are characteristics of the dct transmission. the problems have consistently occurred between the purchase date of march 2013 to the current date of 02/07/14.
Reported in: DONORA PA || Crash: N || VIN #: 1FADP3K26DL
ELECTRICAL SYSTEM
i was driving on the highway at midnight 2/8/2014 at about 75mph when my car started to become stiff in the steering and lost speed rapidly. i down shifted from 5th gear to 4th gear the car would not accelerate even with my foot pressed all the way down on the accelerator, i shifted down to 3rd because of the sudden loss of speed and still nothing the cars rpms would go higher but the speed would not change. this nearly caused me to have an accident so i exited the highway and shut the vehicle off. once the vehicle was shut off and turned back on the problem went away, i contacted ford brought it in to their service center and they could not replicate this problem and suggested i continue to drive the vehicle until it happens again.
Reported in: CHATSWORTH CA || Crash: N || VIN #: 1FADP3K26DL
STEERING
i was driving on the highway at midnight 2/8/2014 at about 75mph when my car started to become stiff in the steering and lost speed rapidly. i down shifted from 5th gear to 4th gear the car would not accelerate even with my foot pressed all the way down on the accelerator, i shifted down to 3rd because of the sudden loss of speed and still nothing the cars rpms would go higher but the speed would not change. this nearly caused me to have an accident so i exited the highway and shut the vehicle off. once the vehicle was shut off and turned back on the problem went away, i contacted ford brought it in to their service center and they could not replicate this problem and suggested i continue to drive the vehicle until it happens again.
Reported in: CHATSWORTH CA || Crash: N || VIN #: 1FADP3K26DL
POWER TRAIN
i was driving on the highway at midnight 2/8/2014 at about 75mph when my car started to become stiff in the steering and lost speed rapidly. i down shifted from 5th gear to 4th gear the car would not accelerate even with my foot pressed all the way down on the accelerator, i shifted down to 3rd because of the sudden loss of speed and still nothing the cars rpms would go higher but the speed would not change. this nearly caused me to have an accident so i exited the highway and shut the vehicle off. once the vehicle was shut off and turned back on the problem went away, i contacted ford brought it in to their service center and they could not replicate this problem and suggested i continue to drive the vehicle until it happens again.
Reported in: CHATSWORTH CA || Crash: N || VIN #: 1FADP3K26DL
VISIBILITY
i purchased this vehicle new from ford of mayaguez. i soon noticed that the windshield when wet or foggy was mottled outside the glass. thinking it needed cleaning i returned to dealer who could do nothing. repeated attempts to clean it have failed excepting a slight wear of the mottling where the wiperswork. the mottled outside of the glass is pronounced at dark reflecting streetlights or in rain or fog when front view is severely affected. the pattern of the mottled appearance never changes which leads me to believe it is in the glass. other windows have same mottled appearance when wet but are nit so important as the windshield. ford does not address this issue, and they have not answered my emails. i doubt this is unique to my vehicle. a few days ago i had to drive at night in a misty rain. vision was severely impaired, hence prompting this complaint.
Reported in: MARICAO PR || Crash: N || VIN #: 1FADP3L92DL
VEHICLE SPEED CONTROL
tl* the contact owns a 2013 ford focus. the contact was driving 55 mph when the vehicle decelerated without the brake pedal being depressed. the vehicle was taken to a dealer for inspection but no issues were found. the vehicle was not repaired. the manufacturer was not made aware of the issue. the approximate failure was 15,000. updated 04/04/14*lj updated 04/11/2014 *js
Reported in: SAN DIEGO CA || Crash: N || VIN #: 1FADP3K21DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact was driving 55 mph when the vehicle decelerated without the brake pedal being depressed. the vehicle was taken to a dealer for inspection but no issues were found. the vehicle was not repaired. the manufacturer was not made aware of the issue. the approximate failure was 15,000. updated 04/04/14*lj updated 04/11/2014 *js
Reported in: SAN DIEGO CA || Crash: N || VIN #: 1FADP3K21DL
POWER TRAIN
automated manual transmission clutches are slipping causing moderate to severe (intermittent) hesitation. dealer says that the way its supposed to be when i took it in. went to independent mechanic and fluid is leaking in rear main seal, dealer didn't even check. replaced clutch assembly at 12000 miles, hesitation from start, 8000 more miles, dealer says nothing wrong, take to independent mechanic and again leaking from rear main seal. currently waiting for loaner to get fixed again. contacted attorney to lemon law the car in georgia and they have sent notification to ford.
Reported in: POWDER SPRINGS GA || Crash: N || VIN #: 1FADP3F22DL
VEHICLE SPEED CONTROL
in 2/13, my husband and i purchased a '13 ford focus from brewster ford in ny. unfortunately, our car has never worked correctly. it randomly loses power. it feels like the gas pedal doesn't respond sometimes when we try to accelerate. our car is currently in their service center for the 4th attempt to repair the problem without any intervention. 3 of the master mechanics, scotty, carlisle, and anthony, say they have driven the car multiple times without repairing anything because they claim that they cannot recreate the problem. 5/28/13 the hesitation and nonresponsive acceleration increased and we brought our car to the service center and paid for an oil change. we were given the car back and told there was no problem found. 6/14/13 we brought the car back to the dealer for the same problem. there was an update for the computer and we thought it might be fixed. 12/9/13 we came back to the service center for the same problem, but this time the car shut off while my husband was driving on the nys thruway and this time the check engine light was on when i dropped it off. again the car was given back and we were told no problem found. they said that the check engine light was not on. it had been on for two days prior. 12/18/13 we brought our car back to the service center. after we called ford corporate for help, the service manager, danielle got involved. the gas mileage dropped at this time from 32-27 miles/gallon combined. our car was at brewster ford’s service center for over 30 days without being contacted once. when my husband called to check on the status, he was told they were waiting on a service engineer to come out. after speaking to angela, the regional manager from ford, we were told that the service center is unable to recreate the problem and we should again take our unsafe car. 1/23/14 today the regional manager agreed to approve a second opinion.
Reported in: YORKTOWN HEIGHTS NY || Crash: N || VIN #: 1FADP3K25DL
POWER TRAIN
in 2/13, my husband and i purchased a '13 ford focus from brewster ford in ny. unfortunately, our car has never worked correctly. it randomly loses power. it feels like the gas pedal doesn't respond sometimes when we try to accelerate. our car is currently in their service center for the 4th attempt to repair the problem without any intervention. 3 of the master mechanics, scotty, carlisle, and anthony, say they have driven the car multiple times without repairing anything because they claim that they cannot recreate the problem. 5/28/13 the hesitation and nonresponsive acceleration increased and we brought our car to the service center and paid for an oil change. we were given the car back and told there was no problem found. 6/14/13 we brought the car back to the dealer for the same problem. there was an update for the computer and we thought it might be fixed. 12/9/13 we came back to the service center for the same problem, but this time the car shut off while my husband was driving on the nys thruway and this time the check engine light was on when i dropped it off. again the car was given back and we were told no problem found. they said that the check engine light was not on. it had been on for two days prior. 12/18/13 we brought our car back to the service center. after we called ford corporate for help, the service manager, danielle got involved. the gas mileage dropped at this time from 32-27 miles/gallon combined. our car was at brewster ford’s service center for over 30 days without being contacted once. when my husband called to check on the status, he was told they were waiting on a service engineer to come out. after speaking to angela, the regional manager from ford, we were told that the service center is unable to recreate the problem and we should again take our unsafe car. 1/23/14 today the regional manager agreed to approve a second opinion.
Reported in: YORKTOWN HEIGHTS NY || Crash: N || VIN #: 1FADP3K25DL
UNKNOWN OR OTHER
in 2/13, my husband and i purchased a '13 ford focus from brewster ford in ny. unfortunately, our car has never worked correctly. it randomly loses power. it feels like the gas pedal doesn't respond sometimes when we try to accelerate. our car is currently in their service center for the 4th attempt to repair the problem without any intervention. 3 of the master mechanics, scotty, carlisle, and anthony, say they have driven the car multiple times without repairing anything because they claim that they cannot recreate the problem. 5/28/13 the hesitation and nonresponsive acceleration increased and we brought our car to the service center and paid for an oil change. we were given the car back and told there was no problem found. 6/14/13 we brought the car back to the dealer for the same problem. there was an update for the computer and we thought it might be fixed. 12/9/13 we came back to the service center for the same problem, but this time the car shut off while my husband was driving on the nys thruway and this time the check engine light was on when i dropped it off. again the car was given back and we were told no problem found. they said that the check engine light was not on. it had been on for two days prior. 12/18/13 we brought our car back to the service center. after we called ford corporate for help, the service manager, danielle got involved. the gas mileage dropped at this time from 32-27 miles/gallon combined. our car was at brewster ford’s service center for over 30 days without being contacted once. when my husband called to check on the status, he was told they were waiting on a service engineer to come out. after speaking to angela, the regional manager from ford, we were told that the service center is unable to recreate the problem and we should again take our unsafe car. 1/23/14 today the regional manager agreed to approve a second opinion.
Reported in: YORKTOWN HEIGHTS NY || Crash: N || VIN #: 1FADP3K25DL
POWER TRAIN
automated manual transmission clutches are slipping causing moderate to severe (intermittent) hesitation. dealer says that the way its supposed to be when i took it in first week we had it. went to independent mechanic for second oil change and fluid is leaking in rear main seal, dealer didn't even check. replaced clutch assembly at 21000 miles, hesitation from start, 8000 more miles, dealer says nothing wrong, take to independent mechanic and again leaking from rear main seal. just got car back with new seal, didn't replace clutch. contacted attorney to lemon law the car in georgia and they have sent notification to ford.
Reported in: POWDER SPRINGS GA || Crash: N || VIN #: 1FADP3F28DL
ENGINE AND ENGINE COOLING
i bought a brand new 2013 ford focus in january 2013 after having previously owned a 2011 ford focus that was having transmission issues. the dealership had told me that the 2013 focus models had a redone transmission that was more expensive and didn't have the "issues" that plagued the 2011 ford focus. turns out it is the same transmission, except with a computer update which does not fix the issue. within the first few weeks, my car was 'shuddering' for lack of a better description when accelerating; the rpm's go up sporadically to, revving the engine higher than it needs to go. it feels almost like it's going to die and then will catch the gear and go. i have taken my current car in for service once for another update, but my 2011 was in the shop multiple times to fix this issue, and always came back to me doing the same 'shuddering' as it did before it went in. i called ford and they said they would talk to my dealer and they would take care of it. well, by taking care of it, they meant that there is another 'update'. i had it updated on 8/26/13 and i picked it up only to find that the shuddering is worse. it's not safe to try and drive a car that shudders and lags when you have to cross busy streets and in normal daily traffic. i'm tired of dealing with this issue especially being that i bought a new car. and an american car at that. ford needs to have some integrity and fix this before i do what i want to do and go buy a honda or nissan.
Reported in: WICHITA KS || Crash: N || VIN #: 1FADP3F26DL
POWER TRAIN
i bought a brand new 2013 ford focus in january 2013 after having previously owned a 2011 ford focus that was having transmission issues. the dealership had told me that the 2013 focus models had a redone transmission that was more expensive and didn't have the "issues" that plagued the 2011 ford focus. turns out it is the same transmission, except with a computer update which does not fix the issue. within the first few weeks, my car was 'shuddering' for lack of a better description when accelerating; the rpm's go up sporadically to, revving the engine higher than it needs to go. it feels almost like it's going to die and then will catch the gear and go. i have taken my current car in for service once for another update, but my 2011 was in the shop multiple times to fix this issue, and always came back to me doing the same 'shuddering' as it did before it went in. i called ford and they said they would talk to my dealer and they would take care of it. well, by taking care of it, they meant that there is another 'update'. i had it updated on 8/26/13 and i picked it up only to find that the shuddering is worse. it's not safe to try and drive a car that shudders and lags when you have to cross busy streets and in normal daily traffic. i'm tired of dealing with this issue especially being that i bought a new car. and an american car at that. ford needs to have some integrity and fix this before i do what i want to do and go buy a honda or nissan.
Reported in: WICHITA KS || Crash: N || VIN #: 1FADP3F26DL
VEHICLE SPEED CONTROL
i bought a brand new 2013 ford focus in january 2013 after having previously owned a 2011 ford focus that was having transmission issues. the dealership had told me that the 2013 focus models had a redone transmission that was more expensive and didn't have the "issues" that plagued the 2011 ford focus. turns out it is the same transmission, except with a computer update which does not fix the issue. within the first few weeks, my car was 'shuddering' for lack of a better description when accelerating; the rpm's go up sporadically to, revving the engine higher than it needs to go. it feels almost like it's going to die and then will catch the gear and go. i have taken my current car in for service once for another update, but my 2011 was in the shop multiple times to fix this issue, and always came back to me doing the same 'shuddering' as it did before it went in. i called ford and they said they would talk to my dealer and they would take care of it. well, by taking care of it, they meant that there is another 'update'. i had it updated on 8/26/13 and i picked it up only to find that the shuddering is worse. it's not safe to try and drive a car that shudders and lags when you have to cross busy streets and in normal daily traffic. i'm tired of dealing with this issue especially being that i bought a new car. and an american car at that. ford needs to have some integrity and fix this before i do what i want to do and go buy a honda or nissan.
Reported in: WICHITA KS || Crash: N || VIN #: 1FADP3F26DL
POWER TRAIN
on friday 2/14/2014 @ 1100, i was driving on interstate 5 south, when my car, without lifting foot from the gas pedal, suddenly lost power going from 65mph to 30 mph, in a matter of seconds. a low swoosh sound from motor occurred at same time. i had to exit the freeway at sea world drive exit from the far freeway lane, making for a very dangerous situation. i am very glad i was not rear-ended as i exited the freeway. after exiting the freeway and pulled to the shoulder and stopped the car. .after 5 minutes the engine went back to normal and ran like nothing had occurred. i took it to the mossy ford dealership the same day (service number r020298788). they kept it overnight. they could not replicate incident and told me they had no idea what had happened. they told me to wait until it happens again, and to bring it in again. this is an unacceptable response from ford dealership. on 2/25/2014, i took it into tune crafters to see if they could find out what was going on with my new car. they could not replicate the issue, but did note in writing the throttle is not as responsive on take-off acceleration, and there is a brief hesitation in the transmission shift and throttle. i am filing a formal complaint with ford motor company today. i do not feel safe driving my new car anymore. thank you, nellie downie
Reported in: SAN DIEGO CA || Crash: N || VIN #: 1FADP3K21DL
UNKNOWN OR OTHER
on friday 2/14/2014 @ 1100, i was driving on interstate 5 south, when my car, without lifting foot from the gas pedal, suddenly lost power going from 65mph to 30 mph, in a matter of seconds. a low swoosh sound from motor occurred at same time. i had to exit the freeway at sea world drive exit from the far freeway lane, making for a very dangerous situation. i am very glad i was not rear-ended as i exited the freeway. after exiting the freeway and pulled to the shoulder and stopped the car. .after 5 minutes the engine went back to normal and ran like nothing had occurred. i took it to the mossy ford dealership the same day (service number r020298788). they kept it overnight. they could not replicate incident and told me they had no idea what had happened. they told me to wait until it happens again, and to bring it in again. this is an unacceptable response from ford dealership. on 2/25/2014, i took it into tune crafters to see if they could find out what was going on with my new car. they could not replicate the issue, but did note in writing the throttle is not as responsive on take-off acceleration, and there is a brief hesitation in the transmission shift and throttle. i am filing a formal complaint with ford motor company today. i do not feel safe driving my new car anymore. thank you, nellie downie
Reported in: SAN DIEGO CA || Crash: N || VIN #: 1FADP3K21DL
UNKNOWN OR OTHER
on friday 2/14/2014 @ 1100, i was driving on interstate 5 south, when my car, without lifting foot from the gas pedal, suddenly lost power going from 65mph to 30 mph, in a matter of seconds. a low swoosh sound from motor occurred at same time. i had to exit the freeway at sea world drive exit from the far freeway lane, making for a very dangerous situation. i am very glad i was not rear-ended as i exited the freeway. after exiting the freeway and pulled to the shoulder and stopped the car. .after 5 minutes the engine went back to normal and ran like nothing had occurred. i took it to the mossy ford dealership the same day (service number r020298788). they kept it overnight. they could not replicate incident and told me they had no idea what had happened. they told me to wait until it happens again, and to bring it in again. this is an unacceptable response from ford dealership. on 2/25/2014, i took it into tune crafters to see if they could find out what was going on with my new car. they could not replicate the issue, but did note in writing the throttle is not as responsive on take-off acceleration, and there is a brief hesitation in the transmission shift and throttle. i am filing a formal complaint with ford motor company today. i do not feel safe driving my new car anymore. thank you, nellie downie
Reported in: SAN DIEGO CA || Crash: N || VIN #: 1FADP3K21DL
VISIBILITY/WIPER
windshield wipers froze in place while driving. this has occurred on multiple occasions to the right side wiper but yesterday (3/12/14) neither wiper would work after a 20 mile highway drive during a moderate snowfall. the chronology of events are as follows: 1.) the vehicle is warmed up and the windshield defrosted with the normal automotive hvac system. 2.) the wipers are used during low speed driving and keep the windshield clear. 3.) at speeds above 35mph, light/moderate snow does not stick to the windshield shield and visibility is better without the wipers running. at some point during travel with the wipers off, the moisture from previous wiper use causes the wipers to freeze in place. 4.) the wipers are needed when speed is reduced or roadspray is encountered and they do not work because they are froze below where the defroster heats the windshield. at this point i must stop and exit the vehicle to free the wipers. i've thus far been fortunate enough to not have encounter serious roadspray while my wipers have been frozen in place, but feel it is only a matter of time before i'm require to stop in a dangerous/impracticable location to free the wipers.
Reported in: WOODSVILLE NH || Crash: N || VIN #: 1FADP3L94DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated while driving approximately 20 mph, the transmission slipped without warning. the vehicle was taken to the dealer for diagnosis, who advised the contact that the transmission would need to be replaced. the transmission was replaced. after the repairs, the failure still recurred. additionally, the check engine warning light illuminated sporadically. the vehicle was taken to an authorized dealer multiple times and the dealer was not able to diagnose the problem. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 26000.
Reported in: ETTA MS || Crash: N || VIN #: 1FADP3F25DL
VEHICLE SPEED CONTROL
tl* the contact owns a 2013 ford focus. the contact stated that the vehicle jerked and reduced in acceleration power. the failure was experienced numerous times. the vehicle was taken to the dealer several times for the failure. the dealer recalibrated the computer however the failure was not corrected. the dealer advised the contact that the vehicle was operating normally. the manufacturer was made aware of the failure. the failure mileage was 6 and the current mileage was 16,000.
Reported in: SPRING HILL FL || Crash: N || VIN #: 1FADP3F23DL
ENGINE
vehicle stalls when clutch is depressed when coming to a stop. sometimes idle is erratic if the vehicle stays running. it hunts to idle properly.
Reported in: BONNEAU SC || Crash: N || VIN #: 1FADP3L94DL
ENGINE
vehicle just stopped running while driving down the road.
Reported in: BLOOMSBURG PA || Crash: N || VIN #:
ENGINE
when i drive it sounds like something is grinding and/or a rattling in the front of the car. it does not always make this noise however when it does it sounds like my transmission is gonna fall out in the middle of the road while i am driving. i can also feel a vibration in my foot peddle. on june 07 2017 they reprogrammed my transmission hoping that would resolve the problem. on another visit december 27th 2013 they lubed some part of the front of my vehicle. then on march 19th 2014 they did another reprogram advising me this time its more specific for my vehicle. they also gave me a print out on why my car made this noise and advised me it was normal. they have heard the noise all 3 of these times, there were a few other visits where they were unable to hear the noise so they were not sure on how to approach the problem. with the last reprogramming they did so far has helped the noise it is not as often occurring however now my car is jerking, almost like the transmission is slipping. they did advise me i would need to drive 500 miles to ensure the reprogramming has been fixed and i am not at my 500 miles yet.
Reported in: WILMINGTON NC || Crash: N || VIN #: 1FADP3J26DL
POWER TRAIN
when i drive it sounds like something is grinding and/or a rattling in the front of the car. it does not always make this noise however when it does it sounds like my transmission is gonna fall out in the middle of the road while i am driving. i can also feel a vibration in my foot peddle. on june 07 2017 they reprogrammed my transmission hoping that would resolve the problem. on another visit december 27th 2013 they lubed some part of the front of my vehicle. then on march 19th 2014 they did another reprogram advising me this time its more specific for my vehicle. they also gave me a print out on why my car made this noise and advised me it was normal. they have heard the noise all 3 of these times, there were a few other visits where they were unable to hear the noise so they were not sure on how to approach the problem. with the last reprogramming they did so far has helped the noise it is not as often occurring however now my car is jerking, almost like the transmission is slipping. they did advise me i would need to drive 500 miles to ensure the reprogramming has been fixed and i am not at my 500 miles yet.
Reported in: WILMINGTON NC || Crash: N || VIN #: 1FADP3J26DL
POWER TRAIN
i am experiencing a problem with my 2013 ford focus that is making me so nervous and scaring me. i am so afraid it is going to cause an accident, especially pulling out into traffic. i have a clean driving record and have never had an accident. when i stop at a stop sign, look both ways, see a vehicle some distance away and know it is ok to pull out but then the car stalls and before you know it the oncoming traffic is upon you. it shudders when i start to take off into traffic or from a stop. also, when i slow down and try to speed up it does the same. sometimes it shudders so bad that i am afraid it is going to cut off. it also makes a noise like a rattle. my car only has a little over 9,000 miles on it and is well taken care of. i have taken it back to the dealer and they have ran it through the service procedures as required by ford motor. this 2013 ford focus has been in the shop three times since i purchased it in december, 2012, always for the same problem and it has never been repaired. when i took the car back to the dealer the first time this happened i was told by an employee at the dealership that these cars are notorious for this problem. you and i both know that a car is not supposed to do this. ford motor is aware of this problem with these vehicles but feels it is not bad enough to do anything about it. that is like going to the doctor and he tells you lets wait until you get worse before we do anything. i am asking that my 2013 ford focus be repaired as it should be. if it means replacing the transmission or whatever it needs then do it!
Reported in: CORDELE GA || Crash: N || VIN #: 1FADP3F21DL
POWER TRAIN
while driving, the transmission shifted itself to neutral. it did this a number of times. this is dangerous because i could have been hit in the rear end when the car slowed down. apparently, it was a faulty computer code.
Reported in: NIPOMO CA || Crash: N || VIN #: 1FADP3K20DL
ENGINE
i was driving on an interstate at highway speeds in a completely flat section of the road and had been approximately 20 minutes in my journey when i noticed my car started slightly shuddering. when slowing down for a merging vehicle, my vehicle went to over 5000 rpm (automatic transmission by the way) and my speed dropped, dangerously dropping my speed in a passing lane to 20 under the speed limit. while making multiple attempts on the gas to accelerate the speed, my rpm's kept going up and my acceleration kept declining with cars swerving until i could get into the righthand lane. i have never had an accident or any difficulty with my vehicle as i purchased it new. further, i have noticed that even though i have an automatic transmission, when stopped at intersections or lights, if i let up off of the gas at all, my car rolls backwards much like a manual transmission would do, which now that i know the transmission does this, i am aware, however on uphill stops i find it difficult to not roll backwards in switching between the brake and acceleration if a car is closely behind me, stopped. i have taken my car to a ford dealership for it to be looked at, and the customer service rep at my local dealership (where i didn't buy the car) states that the transmission issues are common in ford focuses of this model year -- and ford is aware/the dealership is aware -- yet they "can't find anything actually wrong by guidelines" for the car. it's a safety hazard and needs to be dealt with immediately! i expect a new car with no accidents to run smoothly!
Reported in: CROZET VA || Crash: N || VIN #: 1FADP3N22DL
VEHICLE SPEED CONTROL
i was driving on an interstate at highway speeds in a completely flat section of the road and had been approximately 20 minutes in my journey when i noticed my car started slightly shuddering. when slowing down for a merging vehicle, my vehicle went to over 5000 rpm (automatic transmission by the way) and my speed dropped, dangerously dropping my speed in a passing lane to 20 under the speed limit. while making multiple attempts on the gas to accelerate the speed, my rpm's kept going up and my acceleration kept declining with cars swerving until i could get into the righthand lane. i have never had an accident or any difficulty with my vehicle as i purchased it new. further, i have noticed that even though i have an automatic transmission, when stopped at intersections or lights, if i let up off of the gas at all, my car rolls backwards much like a manual transmission would do, which now that i know the transmission does this, i am aware, however on uphill stops i find it difficult to not roll backwards in switching between the brake and acceleration if a car is closely behind me, stopped. i have taken my car to a ford dealership for it to be looked at, and the customer service rep at my local dealership (where i didn't buy the car) states that the transmission issues are common in ford focuses of this model year -- and ford is aware/the dealership is aware -- yet they "can't find anything actually wrong by guidelines" for the car. it's a safety hazard and needs to be dealt with immediately! i expect a new car with no accidents to run smoothly!
Reported in: CROZET VA || Crash: N || VIN #: 1FADP3N22DL
WHEELS
vehicle was purchased brand new. car handled erratically on wet / slick surfaces. originally thought the problem was traction control related. brought the car in for service and ford service (all american ford, hackensack, nj) said the traction control was operational. we specifically suggested it might be the tires, and ford service indicated the tires were not problematic / an issue (incompetence or disinterest). subsequently learned that ford installed "summer only tires" instead of "all weather tires". automobile was purchased in northern new jersey. extremely irresponsible to equip automobiles with summer only tires in the us northeast (if not illegal, perhaps it should be). on february 15, 2014, automobile skidded out of control and crashed into a snow bank in princeton new jersey. no injuries. in light of the now highly publicized gm thought process towards ignition switches on cobalt and g5 models, we feel it is appropriate to report the incident. sent a letter to [xxx] on march 6th. tried to speak with the dealership on various occasions (no follow up). forwarded a complaint concerning safety and service support via the ford website. no follow up from ford hq. replaced the tires at our expense (cost of approximately $1,000) in late february / early march, and disposed of original tires. the nhtsa should raise the safety matter with ford given their apparent disregard for safety and lack of follow up / interest in the matter. in our view this is a serious safety issue which potentially puts lives at risk and should be addressed. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: HASBROUCK HEIGHTS NJ || Crash: Y || VIN #: 1FADP3J23DL
TIRES
vehicle was purchased brand new. car handled erratically on wet / slick surfaces. originally thought the problem was traction control related. brought the car in for service and ford service (all american ford, hackensack, nj) said the traction control was operational. we specifically suggested it might be the tires, and ford service indicated the tires were not problematic / an issue (incompetence or disinterest). subsequently learned that ford installed "summer only tires" instead of "all weather tires". automobile was purchased in northern new jersey. extremely irresponsible to equip automobiles with summer only tires in the us northeast (if not illegal, perhaps it should be). on february 15, 2014, automobile skidded out of control and crashed into a snow bank in princeton new jersey. no injuries. in light of the now highly publicized gm thought process towards ignition switches on cobalt and g5 models, we feel it is appropriate to report the incident. sent a letter to [xxx] on march 6th. tried to speak with the dealership on various occasions (no follow up). forwarded a complaint concerning safety and service support via the ford website. no follow up from ford hq. replaced the tires at our expense (cost of approximately $1,000) in late february / early march, and disposed of original tires. the nhtsa should raise the safety matter with ford given their apparent disregard for safety and lack of follow up / interest in the matter. in our view this is a serious safety issue which potentially puts lives at risk and should be addressed. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Reported in: HASBROUCK HEIGHTS NJ || Crash: Y || VIN #: 1FADP3J23DL
ENGINE
upon startup, the car idles rough and the rpms drop until the ecu catches it and the rpms increase. the problem becomes more frequent as the car is driven. at times, the rpms will drop so far that the car will stall. the problem tends to get worse as the car heats up. it has stalled multiple times when come to a stop at an intersection or to park. for example, i went out to start the car after about 20 minutes of it sitting after 40 minutes of mixed commuting and the car could not keep an idle. it stalled on me 3 times and felt like it was going to shake itself to pieces. i finally got it started by holding down the throttle and i was able to move the car. it was 60-63 degrees out on april 3rd, 2014 in southeastern ct when this problem occurred. the problem also seems to get worse as the air temperature increases.
Reported in: GROTON CT || Crash: N || VIN #: 1FADP3L93DL
ELECTRICAL SYSTEM
upon startup, the car idles rough and the rpms drop until the ecu catches it and the rpms increase. the problem becomes more frequent as the car is driven. at times, the rpms will drop so far that the car will stall. the problem tends to get worse as the car heats up. it has stalled multiple times when come to a stop at an intersection or to park. for example, i went out to start the car after about 20 minutes of it sitting after 40 minutes of mixed commuting and the car could not keep an idle. it stalled on me 3 times and felt like it was going to shake itself to pieces. i finally got it started by holding down the throttle and i was able to move the car. it was 60-63 degrees out on april 3rd, 2014 in southeastern ct when this problem occurred. the problem also seems to get worse as the air temperature increases.
Reported in: GROTON CT || Crash: N || VIN #: 1FADP3L93DL
STEERING
tl* the contact owns a 2013 ford fusion. the contact stated while he drove 65 mph the steering warning light illuminated and the steering wheel became hard to turn. the vehicle was towed to a local dealer for diagnostic testing. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure and current mileage were 350.
Reported in: GERMANTOWN NY || Crash: N || VIN #: 3FA6P0LUXDR
POWER TRAIN
in august of 2013 i brought my 2013 ford focus into the dealership with transmission issues. i owned the car for 6 months at that point with 6,000 miles on it. car was shuddering at lower gears, transmission felt like it was slipping, at times rpm would rev up higher than normal, grinding noise could be heard from the engine at times, loss of power and a couple times complete loss of aceleration while trying to turn across traffic. i took the car into my local ford dealership and a couple of software updates were applied to the car. this fixed it for maybe 3 months then i started noticing loss of power in the car again, and now recently all of the same issues i originally had, and listed above, have resurfaced. current miles are 14,000. i can't even go up a hill faster than 25 miles an hour, the car fails to change gear and engine rpms rev and the transmission is slipping everyday. my car is back at ford, this time for a week while they try to determine what is wrong with it. this is not normal operating for a car no matter what ford says. loss of power while trying to cross traffic is definitely a safety concern.
Reported in: AUBURN WA || Crash: N || VIN #: 1FADP3F2XDL
UNKNOWN OR OTHER
in august of 2013 i brought my 2013 ford focus into the dealership with transmission issues. i owned the car for 6 months at that point with 6,000 miles on it. car was shuddering at lower gears, transmission felt like it was slipping, at times rpm would rev up higher than normal, grinding noise could be heard from the engine at times, loss of power and a couple times complete loss of aceleration while trying to turn across traffic. i took the car into my local ford dealership and a couple of software updates were applied to the car. this fixed it for maybe 3 months then i started noticing loss of power in the car again, and now recently all of the same issues i originally had, and listed above, have resurfaced. current miles are 14,000. i can't even go up a hill faster than 25 miles an hour, the car fails to change gear and engine rpms rev and the transmission is slipping everyday. my car is back at ford, this time for a week while they try to determine what is wrong with it. this is not normal operating for a car no matter what ford says. loss of power while trying to cross traffic is definitely a safety concern.
Reported in: AUBURN WA || Crash: N || VIN #: 1FADP3F2XDL
VEHICLE SPEED CONTROL
in august of 2013 i brought my 2013 ford focus into the dealership with transmission issues. i owned the car for 6 months at that point with 6,000 miles on it. car was shuddering at lower gears, transmission felt like it was slipping, at times rpm would rev up higher than normal, grinding noise could be heard from the engine at times, loss of power and a couple times complete loss of aceleration while trying to turn across traffic. i took the car into my local ford dealership and a couple of software updates were applied to the car. this fixed it for maybe 3 months then i started noticing loss of power in the car again, and now recently all of the same issues i originally had, and listed above, have resurfaced. current miles are 14,000. i can't even go up a hill faster than 25 miles an hour, the car fails to change gear and engine rpms rev and the transmission is slipping everyday. my car is back at ford, this time for a week while they try to determine what is wrong with it. this is not normal operating for a car no matter what ford says. loss of power while trying to cross traffic is definitely a safety concern.
Reported in: AUBURN WA || Crash: N || VIN #: 1FADP3F2XDL
ENGINE
engine stalls and shuts off while coasting or coming to a stop with the clutch in.
Reported in: CHICAGO IL || Crash: N || VIN #: 1FADP3L91DL
POWER TRAIN
2013 ford focus transmission problems include noise, grinding, shuddering, lurching. dealer claims they are normal but represents safety and financial issue (i'll never be able to sell the car) and i don't want it anymore. this is a dangerous vehicle.
Reported in: TACOMA WA || Crash: N || VIN #: 1FADP3K27DL
POWER TRAIN
my 2013 ford focus wants to stall when going from 1st to 2nd and or the gears slip and the car studders losing speed suddenly. it is equipped with the manual automatic transmission. initially it was also doing it while trying to reverse. i called the dealership with in two months of purchase and was told that the vehicle needed to be "broken in" and continue to drive it for 1500-2k miles. i let it go and finally brought it in the following september and since than an additional 5 times. they have replaced the throttle body and reprogramed the vehicle three times. it will act ok for a few weeks after the reprogramming then slowly goes back into the same pattern until it happens on a consistent basis. i find it occurs more after driving highway miles and then being stuck in heavy traffic (which is my daily commute). i've spoken with four different ford technicians and each claim that ford is aware of this problem however they do not know how to fix it. initially i was accussed of driving two footed or not knowing how a standard should shift. upon explaining that i do not drive two footed, i am well aware of how standards should shift as i am not a new driver, i would be connected with a technician. this is a huge safety concern especially in bumper to bumper traffic on the highway.
Reported in: MERRITT ISLAND FL || Crash: N || VIN #: 1FADP3F29DL
ENGINE
on my 2013 ford focus st i have been experiencing a stalling issue while moving. car will stall when clutch is pressed while slowing down. ford has a tsb issued, but will not perform required work due to no code being present. the issue will come and go. upon browsing internet this is a known issue and many people have been told ford will not perform the fix. so there are numerous ford focus st on the road having this exact problem. it is affecting the current year as well. here is a link to a discussion on this topic http://www.focusst.org/forum/focus-st-maintenance/5514-your-car-randomly-stalling-idling-wierd-read.html as you can see it is pretty much more than 50% of cars sold seem like they will eventually have this issue. it's a matter of luck if it will throw a code. people have resorted to fixing it themselves. this is absurd. this issue needs to be made public since ford seems they are trying to save money by saying they need a code present. i brand new car should not be stalling while moving or any time you don't physically shut it off. it's creating a dangerous situation.
Reported in: WOODBURY NJ || Crash: N || VIN #:
ELECTRONIC STABILITY CONTROL
on my 2013 ford focus st i have been experiencing a stalling issue while moving. car will stall when clutch is pressed while slowing down. ford has a tsb issued, but will not perform required work due to no code being present. the issue will come and go. upon browsing internet this is a known issue and many people have been told ford will not perform the fix. so there are numerous ford focus st on the road having this exact problem. it is affecting the current year as well. here is a link to a discussion on this topic http://www.focusst.org/forum/focus-st-maintenance/5514-your-car-randomly-stalling-idling-wierd-read.html as you can see it is pretty much more than 50% of cars sold seem like they will eventually have this issue. it's a matter of luck if it will throw a code. people have resorted to fixing it themselves. this is absurd. this issue needs to be made public since ford seems they are trying to save money by saying they need a code present. i brand new car should not be stalling while moving or any time you don't physically shut it off. it's creating a dangerous situation.
Reported in: WOODBURY NJ || Crash: N || VIN #:
POWER TRAIN
on my 2013 ford focus st i have been experiencing a stalling issue while moving. car will stall when clutch is pressed while slowing down. ford has a tsb issued, but will not perform required work due to no code being present. the issue will come and go. upon browsing internet this is a known issue and many people have been told ford will not perform the fix. so there are numerous ford focus st on the road having this exact problem. it is affecting the current year as well. here is a link to a discussion on this topic http://www.focusst.org/forum/focus-st-maintenance/5514-your-car-randomly-stalling-idling-wierd-read.html as you can see it is pretty much more than 50% of cars sold seem like they will eventually have this issue. it's a matter of luck if it will throw a code. people have resorted to fixing it themselves. this is absurd. this issue needs to be made public since ford seems they are trying to save money by saying they need a code present. i brand new car should not be stalling while moving or any time you don't physically shut it off. it's creating a dangerous situation.
Reported in: WOODBURY NJ || Crash: N || VIN #:
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated while driving various speeds, the vehicle lunged forward without any warning and the transmission was leaking. the vehicle was taken to the dealer and the technician diagnosed that the transmission seals and clutch assembly needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 6,500. the current mileage was 10,950.
Reported in: ROCKLEDGE FL || Crash: N || VIN #: 1FADP3F26DL
POWER TRAIN
tl* the contact 2013 ford focus. the contact stated that he accelerated from a complete stop when he felt the transmission slip. the contact stated that failure only occurred whenever the vehicle was warm. the vehicle was not taken to the dealer for inspection. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 35,000.
Reported in: SANTA ROSA BEACH FL || Crash: N || VIN #: 1FADP3K25DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while trying to accelerate, the transmission slipped. the vehicle was taken to the dealer who could not duplicate the failure. the manufacturer was not notified of the failure. the approximate failure mileage was 8,700.
Reported in: GAINSVILLE FL || Crash: N || VIN #: 1FADP3K28DL
ENGINE
the first incident occurred two days or so after purchasing the car. heard grinding noise in the front of the car as if metal was dragging on asphalt. took it to dealership and they stated it was normal. about two weeks later check engine light came on. took it to dealership and they ran a test and said nothing was wrong and reset the computer. a week later, message comes on the screen in the car to immediately pull over due to high temperatures. lifted the hood and steam was emanating from the coolant resevoir and the lid had come off due to the pressure. i had to call for a tow to the dealership. they ran another test and found that the radiator fan had failed and they had to replace it. more repeated trips to the dealership to address the grinding transmission but to no avail. in april 2014, i started to experience violent shuddering and jerking, along with the grinding, and again took it to the dealership. they told my husband nothing was wrong because they did not experience it when he came in. took it back the next day, they ran a test and found that i was is fact right that something was wrong. the clutch was being leaked on by seals above it. they told me they had ordered the part and would call me when it came in. i was not told to leave it there. they said they would call me when the part came in. the car lurches forward when shifting and shudders horribly. i would not recommend this car to anyone and i do not feel safe driving it and nothing seems to be done about it.
Reported in: CLARKSVILLE TN || Crash: N || VIN #: 1FADP3J21DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that after parking the vehicle on a hill, it rolled away in reverse and crashed into another vehicle. a police report was not filed. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure and current mileage was 14,000.
Reported in: ATLANTIC GA || Crash: Y || VIN #: 1FADP3K21DL
UNKNOWN OR OTHER
when accelerating from a stop or moving position in my car i get a crunching, grinding noise and sudden jerking. seems to come from the transmission but every time i take my car in for service they refuse to even look at the car and say it's normal and hand me paperwork saying it's fine. sometimes the car will hardly even accelerate from a stopped position or move as slow as molasses. i need help with this because it's very dangerous.
Reported in: IRVING TX || Crash: N || VIN #: 1FADP3J21DL
VEHICLE SPEED CONTROL
i first noticed a problem with my transmission the first week i bought my '13 ford focus. i would hear a shuddering and gears grinding when i would accelerate and my transmission would slip when shifting gears. i took it to the dealer and asked them to check it out but was told that it was normal and nothing to worry about and sent me on my way without even taking a look under the hood. i informed them i was worried about getting into an accident with it and they said that would be impossible and it was of no concern. on friday, april 25th, 2014, after driving 40 minutes to work, i started my car up again and turned onto a main city road from a parking lot then onto a residential street. there, i noticed my transmission light had turned on and my car was having a difficult time shifting gears. the rpms skyrocketed and then plummeted. i was going about 20mph-25mph and my dash is reading 4rpms. i then turn onto another main road where my car started chugging along, it felt, while revving multiple times. i had no control over my own vehicle. about a mile or two away, i reached my destination. i parked and then started to drive again where my car then stopped and i had to declare it inoperable. the next day, i had to have the car towed. come to find out, the transmission problems i complained about to the dealer were not normal and any day my car was going to quit on me. april 25th, 2014 happened to be that day. my car is just outside of the lemon law as i purchased it last january. ford is hesitant on helping me and getting my car back and running. i was told there was no problem and nothing to worry about, therefore, i did not pursue the problem any further.
Reported in: LAS VEGAS NV || Crash: N || VIN #: 1FADP3F24DL
ENGINE
i first noticed a problem with my transmission the first week i bought my '13 ford focus. i would hear a shuddering and gears grinding when i would accelerate and my transmission would slip when shifting gears. i took it to the dealer and asked them to check it out but was told that it was normal and nothing to worry about and sent me on my way without even taking a look under the hood. i informed them i was worried about getting into an accident with it and they said that would be impossible and it was of no concern. on friday, april 25th, 2014, after driving 40 minutes to work, i started my car up again and turned onto a main city road from a parking lot then onto a residential street. there, i noticed my transmission light had turned on and my car was having a difficult time shifting gears. the rpms skyrocketed and then plummeted. i was going about 20mph-25mph and my dash is reading 4rpms. i then turn onto another main road where my car started chugging along, it felt, while revving multiple times. i had no control over my own vehicle. about a mile or two away, i reached my destination. i parked and then started to drive again where my car then stopped and i had to declare it inoperable. the next day, i had to have the car towed. come to find out, the transmission problems i complained about to the dealer were not normal and any day my car was going to quit on me. april 25th, 2014 happened to be that day. my car is just outside of the lemon law as i purchased it last january. ford is hesitant on helping me and getting my car back and running. i was told there was no problem and nothing to worry about, therefore, i did not pursue the problem any further.
Reported in: LAS VEGAS NV || Crash: N || VIN #: 1FADP3F24DL
POWER TRAIN
i first noticed a problem with my transmission the first week i bought my '13 ford focus. i would hear a shuddering and gears grinding when i would accelerate and my transmission would slip when shifting gears. i took it to the dealer and asked them to check it out but was told that it was normal and nothing to worry about and sent me on my way without even taking a look under the hood. i informed them i was worried about getting into an accident with it and they said that would be impossible and it was of no concern. on friday, april 25th, 2014, after driving 40 minutes to work, i started my car up again and turned onto a main city road from a parking lot then onto a residential street. there, i noticed my transmission light had turned on and my car was having a difficult time shifting gears. the rpms skyrocketed and then plummeted. i was going about 20mph-25mph and my dash is reading 4rpms. i then turn onto another main road where my car started chugging along, it felt, while revving multiple times. i had no control over my own vehicle. about a mile or two away, i reached my destination. i parked and then started to drive again where my car then stopped and i had to declare it inoperable. the next day, i had to have the car towed. come to find out, the transmission problems i complained about to the dealer were not normal and any day my car was going to quit on me. april 25th, 2014 happened to be that day. my car is just outside of the lemon law as i purchased it last january. ford is hesitant on helping me and getting my car back and running. i was told there was no problem and nothing to worry about, therefore, i did not pursue the problem any further.
Reported in: LAS VEGAS NV || Crash: N || VIN #: 1FADP3F24DL
POWER TRAIN
tl-the contact owns a 2013 ford focus. the contact stated while driving approximately 30 mph, the vehicle began to shake and vibrate continuously. in addition, the transmission would slip gears. the failure recurred whenever vehicle driving from a complete stop or during deceleration. the vehicle was taken to an authorized dealer twice for diagnosis. the technician was able to duplicate the problem and recommended that the six clutches be replaced. the vehicle had not been repaired. the manufacturer was notified of the problem. the approximate failure mileage was 560. js
Reported in: EDMONDS WA || Crash: N || VIN #: 1FADP3F22DL
ENGINE
tl* the contact owns a 2013 ford focus. the contact stated that while traveling various speeds, the vehicle suddenly stalled. the vehicle was taken to the dealer where the failure could not be diagnosed. the manufacturer was contacted about the failure. the failure mileage was 24,000.
Reported in: HIDDENITE NC || Crash: N || VIN #: 1FADP3F22DL
POWER TRAIN
i purchased a ford focus in may 2013 brand new from a dealership. for the first 6-8 months the car drove fine. starting in january 2014 i noticed my transmission was grinding through out each gear which is odd because i drive an automatic. i have taken it in four times for repairs covered in my 36000 mile warranty and the problem still persists. the car will vibrate and shudder and jerk when i'm accelerating as well as the persistent grinding. the grinding sounds as if someone put gravel rocks in my transmission. i have searched in online forums and youtube videos and found that there are thousands of other people complaining about the exact same problems and that their local dealerships have also been unable to repair them properly. i don't feel safe driving my car when the transmission feels as if it could go out at any second. a few others have already been able to lemon law their vehicle do to these problems. if it cant be resolved i wont be purchasing from ford again in the future. my current millage is at 14,000 and the problems are still occurring.
Reported in: EAST MOLINE IL || Crash: N || VIN #: 1FADP3K21DL
EXTERIOR LIGHTING
i was going to pick up my wife from work as usual. i am a very safe driver especially around corners. i was not driving more that15 mph when the car accelerated by itself. to avoid hitting a parked car i had to turn the steering wheel to the right. i went up on the driveway area. i hit a concrete wall portion or a driveway. totaled the entire front right. axle is broken. air bag never deployed. several months back they had to put in a brand new transmission. the car is just now 1 year old. it could not go up hills, park up hills. transmission would turn off. now it accelerated on it's own. my wife told me from the beginning this car is a lemon. i liked it so did not want to believe it! now i have to. i am still stiff all over. i have reported this to ford auto body and my dealer. i hope they will be honest about all this. i do not feel i should be marked badly by my insurance or have my premium go up when this is not my fault. i hope ford will at least help me out with a new replacement car for this lemon they sold me! now they will put through a claim on my insurance to repair the damage done to the wall. i hope my insurance premium will not go up. i should not have to held responsible for this when ford has known about this problem for years and has many complaints. this i was not even aware of!
Reported in: SHERMAN OAKS CA || Crash: Y || VIN #: 1FADP3F29DL
STRUCTURE:BODY
i was going to pick up my wife from work as usual. i am a very safe driver especially around corners. i was not driving more that15 mph when the car accelerated by itself. to avoid hitting a parked car i had to turn the steering wheel to the right. i went up on the driveway area. i hit a concrete wall portion or a driveway. totaled the entire front right. axle is broken. air bag never deployed. several months back they had to put in a brand new transmission. the car is just now 1 year old. it could not go up hills, park up hills. transmission would turn off. now it accelerated on it's own. my wife told me from the beginning this car is a lemon. i liked it so did not want to believe it! now i have to. i am still stiff all over. i have reported this to ford auto body and my dealer. i hope they will be honest about all this. i do not feel i should be marked badly by my insurance or have my premium go up when this is not my fault. i hope ford will at least help me out with a new replacement car for this lemon they sold me! now they will put through a claim on my insurance to repair the damage done to the wall. i hope my insurance premium will not go up. i should not have to held responsible for this when ford has known about this problem for years and has many complaints. this i was not even aware of!
Reported in: SHERMAN OAKS CA || Crash: Y || VIN #: 1FADP3F29DL
SUSPENSION
i was going to pick up my wife from work as usual. i am a very safe driver especially around corners. i was not driving more that15 mph when the car accelerated by itself. to avoid hitting a parked car i had to turn the steering wheel to the right. i went up on the driveway area. i hit a concrete wall portion or a driveway. totaled the entire front right. axle is broken. air bag never deployed. several months back they had to put in a brand new transmission. the car is just now 1 year old. it could not go up hills, park up hills. transmission would turn off. now it accelerated on it's own. my wife told me from the beginning this car is a lemon. i liked it so did not want to believe it! now i have to. i am still stiff all over. i have reported this to ford auto body and my dealer. i hope they will be honest about all this. i do not feel i should be marked badly by my insurance or have my premium go up when this is not my fault. i hope ford will at least help me out with a new replacement car for this lemon they sold me! now they will put through a claim on my insurance to repair the damage done to the wall. i hope my insurance premium will not go up. i should not have to held responsible for this when ford has known about this problem for years and has many complaints. this i was not even aware of!
Reported in: SHERMAN OAKS CA || Crash: Y || VIN #: 1FADP3F29DL
POWER TRAIN
this vehicle has a transmission problem that has it hesitating and lurching forward in the slower gears. it is very unpredictable when starting out and i have nearly hit several cars, several times. i brought it back to the dealership, and they updated the software. that did not fix the problem. then they told me it was a normal "feature" of the manual/automatic transmission. the computer would "learn" my driving habits after a short while. it never has and the problem persists.
Reported in: AUSTIN TX || Crash: N || VIN #: 1FADP3F27DL
ELECTRICAL SYSTEM
while driving , instrument cluster lights and notification lights blinked off and on 5 times car continued to run normal . also possible that the tach and speed needle dropped to zero and then went back up to normal . also starting from a stop hesitation and jerking while starting out from stopped position and from shifting from 1st to 2nd gear . automatic transmission
Reported in: WAUSAU WI || Crash: N || VIN #: 1FADP3F23DL
UNKNOWN OR OTHER
i am leasing this car and got it in march 2013. i have had it in the shop 3 times already and the dealers, 2 different ones, keep telling me it is just normal. i have been driving a long time and even drove a 5 speed, but never have i had these issues. grinding, shuddering, jerking in lower speeds and i sometimes think the transmission is going to fall out of the car. it has been over a year since i have had it in the shop, as i work and it seems to be worthless for me to take it in. i am not sure if i can file a lemon law complaint, but not sure what else i can do.
Reported in: GRAPEVINE TX || Crash: N || VIN #: 1FADP3F20DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while driving 40 mph, the vehicle failed to respond to acceleration attempts. the vehicle was taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 5 and the current mileage was 22,600. updated 06/30/14 ma the consumer stated the vehicle experienced inconsistent transmission performance and lurches during acceleration from a stop. the vehicle could not be trusted during expected quick response. updated 07/2/2014 *js
Reported in: SAFETY HARBOR FL || Crash: N || VIN #: 1FADP3N20DL
VEHICLE SPEED CONTROL
tl* the contact owns a 2013 ford focus. the contact stated that while driving 40 mph, the vehicle failed to respond to acceleration attempts. the vehicle was taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 5 and the current mileage was 22,600. updated 06/30/14 ma the consumer stated the vehicle experienced inconsistent transmission performance and lurches during acceleration from a stop. the vehicle could not be trusted during expected quick response. updated 07/2/2014 *js
Reported in: SAFETY HARBOR FL || Crash: N || VIN #: 1FADP3N20DL
POWER TRAIN
would not shift into reverse. this was the only time it would not shift but raised a red flag. after turning off ignition and trying again it finally engaged, all other shifter selections were fine; n, d. soon thereafter i began noticing a strange grinding noise coming from the front end accompanied by a slight vibration upon acceleration from a stop or when negotiating a curve at slow speed. we left for tucson soon thereafter towing our focus behind our motorhome. the car continued with the same issues as described above so i took the car to a local dealer. they test drove and said they didn't find anything wrong and if it happened again to bring it back. soon after.this we drove from tucson to albuquerque and the car shuddered and hesitated while shifting so badly i felt it was unsafe. returned to dealer in tucson two more times where they finally "fixed" it. lasted two days now worse than ever. i feel that this car is very unsafe and should be taken off the road. i have been driving several vehicles since 1958 and this is my worse driving experience ever. i will be making an appointment with my local dealer today to see if they have a solution. i know i am one of many ford owners with these same transmission issues. ford should be made to issue a recall. from what i have read ford considers good fuel mileage more important than safety. if my local dealer can't fix the problem so that i feel safe driving our focus i will be going back to toyota or subaru asap. another "big three" failure. i am from michigan and am embarrassed to drive this car assembled in michigan with a transmission that is total junk.
Reported in: HARBOR SPRINGS MI || Crash: N || VIN #: 1FADP3J25DL
POWER TRAIN
while accelerating from a stop there is a sudden loss of power with a dragging feeling. vehicle losses speed for several seconds then catches with a jolt.
Reported in: GARDENA CA || Crash: N || VIN #: 1FADP3K26DL
POWER TRAIN
we purchased a 2013 ford focus with the dct. by 1200 miles, the transmission was grinding and stuttering to the point of almost stalling during acceleration. ford performed a repair after finding the clutches burned up and bearing failure. this fix lasted for awhile before the problem returned. during this period we had difficulty getting ford dealerships to acknowledge the issue. on multiple occasions, with my baby daughter in the back seat, the car would surge, hesitate, nearly stall, and otherwise pose dangerous driving situations. eventually ford performed a second repair finding clutch failure again and then when that repair lasted less than 500 miles replaced the entire transmission. but now, even with the new transmission, the problems have returned. ford customer service insists that nearly stalling and obnoxious stuttering is normal and possibly the result of multiple drivers confusing the computer. were now at 14000 miles and problem remains.
Reported in: NEWTON IA || Crash: N || VIN #:
AIR BAGS
tl* the contact owns a 2013 ford focus. the contact stated while driving 5 mph, another vehicle crashed into the contact's front driver side. the contact suffered from whiplash. the air bags failed to deploy upon impact. a police report was filed of the incident. the vehicle was not repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 57,000.
Reported in: LAKE PANASOSSKEE FL || Crash: Y || VIN #: 1FAHP3F27CL
POWER TRAIN
the vehicle ever since about 8 months post purchase and to date has a very uncontrollable, jerky transmission, often times lunging forward and even vibrating during acceleration. it rolls back on hills as well. it shifts unpredictably a lot of the time and sometimes gears will slip and then catch very abruptly. how it's avoided recall for this long is beyond my understanding...
Reported in: LOS ANGELES CA || Crash: N || VIN #:
VEHICLE SPEED CONTROL
the vehicle ever since about 8 months post purchase and to date has a very uncontrollable, jerky transmission, often times lunging forward and even vibrating during acceleration. it rolls back on hills as well. it shifts unpredictably a lot of the time and sometimes gears will slip and then catch very abruptly. how it's avoided recall for this long is beyond my understanding...
Reported in: LOS ANGELES CA || Crash: N || VIN #:
ENGINE
the vehicle will stall upon pressing the clutch in while in gear or neutral regardless of speed at random intervals. i'll notice that coming to a stop with the clutch in the car has a hard time finding an idle then ultimately dies. this mostly happens while the car has been running for awhile and the ac is on however it has happened with the ac off. this has happened multiple times including while down shifting into a lower gear while turning. the dealership was unable to reproduce this despite showing video proof of the issue. this is an overall safety concern when the car could shut off at any given moment while driving.
Reported in: AUBURN WA || Crash: N || VIN #: 1FADP3L9XDL
SERVICE BRAKES
the vehicle will stall upon pressing the clutch in while in gear or neutral regardless of speed at random intervals. i'll notice that coming to a stop with the clutch in the car has a hard time finding an idle then ultimately dies. this mostly happens while the car has been running for awhile and the ac is on however it has happened with the ac off. this has happened multiple times including while down shifting into a lower gear while turning. the dealership was unable to reproduce this despite showing video proof of the issue. this is an overall safety concern when the car could shut off at any given moment while driving.
Reported in: AUBURN WA || Crash: N || VIN #: 1FADP3L9XDL
STEERING
the vehicle will stall upon pressing the clutch in while in gear or neutral regardless of speed at random intervals. i'll notice that coming to a stop with the clutch in the car has a hard time finding an idle then ultimately dies. this mostly happens while the car has been running for awhile and the ac is on however it has happened with the ac off. this has happened multiple times including while down shifting into a lower gear while turning. the dealership was unable to reproduce this despite showing video proof of the issue. this is an overall safety concern when the car could shut off at any given moment while driving.
Reported in: AUBURN WA || Crash: N || VIN #: 1FADP3L9XDL
POWER TRAIN
vehicle's powershift transmission grinds when shifting at lower speeds. transmission also surges +/- 200 to 300 rpms during perfectly steady accelerator position. vehicle has attempted to stall numerous times in both drive and reverse. vehicle also exhibits unpredictable power response (ie very little power when accelerator applied or way too much power when accelerator hardly pressed), resulting in numerous incidents of near collision. vehicle also shudders when accelerating from a stop. took vehicle to dealership and was turned away and told all characteristics were "normal". vehicle is ,in my opinion, very unsafe and will not be driven other than out of necessity until it is either recalled, fixed, or bought back.
Reported in: FORT WALTON BEACH FL || Crash: N || VIN #:
AIR BAGS
the focus was stopped at the scene of another accident when it was rear ended at highway speed (55 mph approximately) by a driver who did not see it stopped. the car was pushed into the rear end of the car stopped in front of it. the rear hatch of the car was pushed in past the rear axle and the front end sustained heavy damage. the car was a total loss yet none of the air bags, front or side deployed. i sustained a head injury from hitting the steering wheel and the drivers seat broke when i was thrown backwards after hitting the car in front of me.
Reported in: ONSTED MI || Crash: Y || VIN #: 1FADP3L92DL
SEATS
the focus was stopped at the scene of another accident when it was rear ended at highway speed (55 mph approximately) by a driver who did not see it stopped. the car was pushed into the rear end of the car stopped in front of it. the rear hatch of the car was pushed in past the rear axle and the front end sustained heavy damage. the car was a total loss yet none of the air bags, front or side deployed. i sustained a head injury from hitting the steering wheel and the drivers seat broke when i was thrown backwards after hitting the car in front of me.
Reported in: ONSTED MI || Crash: Y || VIN #: 1FADP3L92DL
POWER TRAIN
the cars transmission studders, shakes, and hesitate between 1 and 2 gear causing loss of power , grinding noise from transmission, the car also will roll back when on any type of hill.
Reported in: MIDDLETOWN NY || Crash: N || VIN #: 1FADP3F2XDL
ENGINE
the vehicle stalls and shudders when shifting through lower gears. to avoid the issue you have to accelerate at a a fairly high rate from a stop sign. very dangerous when turning corners. have taken into the dealer once scheduled for second trip this week. they say it is with in their tolerance boundaries.
Reported in: AUGUSTA KS || Crash: N || VIN #: 1FADP3K24DL
POWER TRAIN
the vehicle stalls and shudders when shifting through lower gears. to avoid the issue you have to accelerate at a a fairly high rate from a stop sign. very dangerous when turning corners. have taken into the dealer once scheduled for second trip this week. they say it is with in their tolerance boundaries.
Reported in: AUGUSTA KS || Crash: N || VIN #: 1FADP3K24DL
ENGINE
when driving at highway speed 65 with cruise control engaged the vehicle feels as if the engine is cutting out or engine braking is being applied the rpm's drop from 2.5 to 2.25 feels like the engine is pulsing.
Reported in: AUGUSTA KS || Crash: N || VIN #: 1FADP3K24DL
VEHICLE SPEED CONTROL
when driving at highway speed 65 with cruise control engaged the vehicle feels as if the engine is cutting out or engine braking is being applied the rpm's drop from 2.5 to 2.25 feels like the engine is pulsing.
Reported in: AUGUSTA KS || Crash: N || VIN #: 1FADP3K24DL
POWER TRAIN
when driving at highway speed 65 with cruise control engaged the vehicle feels as if the engine is cutting out or engine braking is being applied the rpm's drop from 2.5 to 2.25 feels like the engine is pulsing.
Reported in: AUGUSTA KS || Crash: N || VIN #: 1FADP3K24DL
ELECTRICAL SYSTEM
we were driving home and had been on the road using cruise control for approximately 2 1/2 hours when the vehicle shut off completely going from 70 mph to no power or electrical. we were fast lane on i-75 north and the car was without any power or hazard lights. we attempted to restart the car several times and finally it started after 5 minutes. luckily a car stopped and had their hazard lights on. since then our car fuel has decreased to 12 mpg in the city and 22 on the highway. when you take off car bogs down and you have to mash hard on the gas to get it to move. the idle is rough and you can feel it running rough. we have had it into the dealership five times and since car does not code they will not work on it per ford's policy. thus, we have that ford has advertised will get 28 in the city and 40 on the highway which we did get the first month before it died on the highway. since then we are afraid to drive using cruise on on a trip.
Reported in: BERKLEY MI || Crash: N || VIN #: 1FADP3N2XDL
FUEL/PROPULSION SYSTEM
we were driving home and had been on the road using cruise control for approximately 2 1/2 hours when the vehicle shut off completely going from 70 mph to no power or electrical. we were fast lane on i-75 north and the car was without any power or hazard lights. we attempted to restart the car several times and finally it started after 5 minutes. luckily a car stopped and had their hazard lights on. since then our car fuel has decreased to 12 mpg in the city and 22 on the highway. when you take off car bogs down and you have to mash hard on the gas to get it to move. the idle is rough and you can feel it running rough. we have had it into the dealership five times and since car does not code they will not work on it per ford's policy. thus, we have that ford has advertised will get 28 in the city and 40 on the highway which we did get the first month before it died on the highway. since then we are afraid to drive using cruise on on a trip.
Reported in: BERKLEY MI || Crash: N || VIN #: 1FADP3N2XDL
VEHICLE SPEED CONTROL
we were driving home and had been on the road using cruise control for approximately 2 1/2 hours when the vehicle shut off completely going from 70 mph to no power or electrical. we were fast lane on i-75 north and the car was without any power or hazard lights. we attempted to restart the car several times and finally it started after 5 minutes. luckily a car stopped and had their hazard lights on. since then our car fuel has decreased to 12 mpg in the city and 22 on the highway. when you take off car bogs down and you have to mash hard on the gas to get it to move. the idle is rough and you can feel it running rough. we have had it into the dealership five times and since car does not code they will not work on it per ford's policy. thus, we have that ford has advertised will get 28 in the city and 40 on the highway which we did get the first month before it died on the highway. since then we are afraid to drive using cruise on on a trip.
Reported in: BERKLEY MI || Crash: N || VIN #: 1FADP3N2XDL
FUEL/PROPULSION SYSTEM
1. the sputtering, hesitation when pressing down on the excelerator 2. after stopping the car, the extra "jolt" seems as if it could be a safety concern/issue 3.year later all this got worse and i had the car towed in to the dealership 2 times for a toltal of 38 days of "fixing" the problems of the tranmission. 4.i've had my car back now for 3 days, the hesitation is still there, no sputtering noticed as of now
Reported in: UNIVERSAL CITY TX || Crash: N || VIN #: 1FADP3F29DL
ENGINE
1. the sputtering, hesitation when pressing down on the excelerator 2. after stopping the car, the extra "jolt" seems as if it could be a safety concern/issue 3.year later all this got worse and i had the car towed in to the dealership 2 times for a toltal of 38 days of "fixing" the problems of the tranmission. 4.i've had my car back now for 3 days, the hesitation is still there, no sputtering noticed as of now
Reported in: UNIVERSAL CITY TX || Crash: N || VIN #: 1FADP3F29DL
SUSPENSION
1. the sputtering, hesitation when pressing down on the excelerator 2. after stopping the car, the extra "jolt" seems as if it could be a safety concern/issue 3.year later all this got worse and i had the car towed in to the dealership 2 times for a toltal of 38 days of "fixing" the problems of the tranmission. 4.i've had my car back now for 3 days, the hesitation is still there, no sputtering noticed as of now
Reported in: UNIVERSAL CITY TX || Crash: N || VIN #: 1FADP3F29DL
POWER TRAIN
the vehicle shudders, shakes, grinds and hesitates when shifting through low gears and when starting from a stop. it has done this since we bought it new in july 2013. i have an appointment with the ford dealership, but the person with whom i spoke said most of the issues they've seen like this are "within their tolerance limits." that is not okay!
Reported in: DALLAS OR || Crash: N || VIN #: 1FADP3K29DL
VEHICLE SPEED CONTROL
first incident ...was making a turn from a stop position and car hesitated(transmission). second incident .. parked car on an incline and car rolled back enough to have somebody behind me call it to my attention. third incident … going up on my driveway the car hesitated and shakes a lot when starting from a stop position. note= when my wife drove the car on a test run.. none of this problems showed up. that is because the route we took was all on flat surfaces(in florida). we brought it to the attention of the ford dealership, and they handed us a pamphlet, that explained to us that we did not really buy a car with an automatic transmission, it is a standard transmission with some kind of gear set up to shift as if it is an automatic. the dealership also told us to call the manufacturer if we wanted to make a complain. we have a two year warranty, but i am thinking that we might have some transmission problems a lot sooner, but who wants to drive a new car with that problem pending over your head. i hope that we all complain loud enough for ford to take some immediate action, and come up with a satisfactory solution.
Reported in: CITRUS SPRINGS FL || Crash: N || VIN #: 1FADP3K22DL
UNKNOWN OR OTHER
first incident ...was making a turn from a stop position and car hesitated(transmission). second incident .. parked car on an incline and car rolled back enough to have somebody behind me call it to my attention. third incident … going up on my driveway the car hesitated and shakes a lot when starting from a stop position. note= when my wife drove the car on a test run.. none of this problems showed up. that is because the route we took was all on flat surfaces(in florida). we brought it to the attention of the ford dealership, and they handed us a pamphlet, that explained to us that we did not really buy a car with an automatic transmission, it is a standard transmission with some kind of gear set up to shift as if it is an automatic. the dealership also told us to call the manufacturer if we wanted to make a complain. we have a two year warranty, but i am thinking that we might have some transmission problems a lot sooner, but who wants to drive a new car with that problem pending over your head. i hope that we all complain loud enough for ford to take some immediate action, and come up with a satisfactory solution.
Reported in: CITRUS SPRINGS FL || Crash: N || VIN #: 1FADP3K22DL
FUEL/PROPULSION SYSTEM
first incident ...was making a turn from a stop position and car hesitated(transmission). second incident .. parked car on an incline and car rolled back enough to have somebody behind me call it to my attention. third incident … going up on my driveway the car hesitated and shakes a lot when starting from a stop position. note= when my wife drove the car on a test run.. none of this problems showed up. that is because the route we took was all on flat surfaces(in florida). we brought it to the attention of the ford dealership, and they handed us a pamphlet, that explained to us that we did not really buy a car with an automatic transmission, it is a standard transmission with some kind of gear set up to shift as if it is an automatic. the dealership also told us to call the manufacturer if we wanted to make a complain. we have a two year warranty, but i am thinking that we might have some transmission problems a lot sooner, but who wants to drive a new car with that problem pending over your head. i hope that we all complain loud enough for ford to take some immediate action, and come up with a satisfactory solution.
Reported in: CITRUS SPRINGS FL || Crash: N || VIN #: 1FADP3K22DL
UNKNOWN OR OTHER
while slowing down on a turn, the car looses power, as if its going to stall, then recovers when accelerating, this has happened on numerous occasions, much more tricky on icy and wintry days, accelerating in a curve to keep the car from stalling. the second problem is the car rolls back on hills, for an automatic transmission this is not acceptable, nor is it safe.
Reported in: HAZELWOOD MO || Crash: N || VIN #: 1FADP3K26DL
UNKNOWN OR OTHER
just purchased a used ford focus se 2013. the car lurches forward upon accelerating and then the rpms decrease while accelerating, then increase for a moment, then decrease again. this happens any time i accelerate. the car jerks forward then stops. while the rpms are increasing, the car makes a revving sound almost as if i'm in the wrong gear (though it's an automatic), then it sounds as if it's stopping while the rpms drop. i hear an intermittent grinding sound that seems like the transmission is being overtaxed or damaged.
Reported in: CHICAGO IL || Crash: N || VIN #: 1FADP3F2XDL
VEHICLE SPEED CONTROL
just purchased a used ford focus se 2013. the car lurches forward upon accelerating and then the rpms decrease while accelerating, then increase for a moment, then decrease again. this happens any time i accelerate. the car jerks forward then stops. while the rpms are increasing, the car makes a revving sound almost as if i'm in the wrong gear (though it's an automatic), then it sounds as if it's stopping while the rpms drop. i hear an intermittent grinding sound that seems like the transmission is being overtaxed or damaged.
Reported in: CHICAGO IL || Crash: N || VIN #: 1FADP3F2XDL
POWER TRAIN
just purchased a used ford focus se 2013. the car lurches forward upon accelerating and then the rpms decrease while accelerating, then increase for a moment, then decrease again. this happens any time i accelerate. the car jerks forward then stops. while the rpms are increasing, the car makes a revving sound almost as if i'm in the wrong gear (though it's an automatic), then it sounds as if it's stopping while the rpms drop. i hear an intermittent grinding sound that seems like the transmission is being overtaxed or damaged.
Reported in: CHICAGO IL || Crash: N || VIN #: 1FADP3F2XDL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated while driving approximately 2 mph, the transmission surged without prior warning. the failure recurred intermittently while traveling at extremely low speeds. the vehicle was taken to an authorized dealer, who informed that there was no defect and that the unexpected surge was the characteristic of the transmission. the manufacturer was notified of the failure. the approximate failure mileage was 12.
Reported in: COUPEVILLE WA || Crash: N || VIN #: 1FADP3F27DL
POWER TRAIN:AUTOMATIC TRANSMISSION
tl* the contact owns a 2013 ford focus. the contact stated while driving approximately 2 mph, the transmission surged without prior warning. the failure recurred intermittently while traveling at extremely low speeds. the vehicle was taken to an authorized dealer, who informed that there was no defect and that the unexpected surge was the characteristic of the transmission. the manufacturer was notified of the failure. the approximate failure mileage was 12.
Reported in: COUPEVILLE WA || Crash: N || VIN #: 1FADP3F27DL
POWER TRAIN
car is lagging and bogging consistently; turn acceleration in unpredictable, frequent transmission shuddering occurring, un-smooth shifting, i do not feel safe. low gas mileage 20-24
Reported in: EAST HAVEN CT || Crash: N || VIN #: 1FADP3K25DL
ENGINE
car is lagging and bogging consistently; turn acceleration in unpredictable, frequent transmission shuddering occurring, un-smooth shifting, i do not feel safe. low gas mileage 20-24
Reported in: EAST HAVEN CT || Crash: N || VIN #: 1FADP3K25DL
VEHICLE SPEED CONTROL
car is lagging and bogging consistently; turn acceleration in unpredictable, frequent transmission shuddering occurring, un-smooth shifting, i do not feel safe. low gas mileage 20-24
Reported in: EAST HAVEN CT || Crash: N || VIN #: 1FADP3K25DL
POWER TRAIN:AUTOMATIC TRANSMISSION
tl* the contact owns a 2013 ford focus. the contact stated while driving 65 mph, there was a hesitation and vibration when the accelerator pedal was engaged. the failure recurred whenever the vehicle was in operation. the vehicle was taken to an authorized dealer for diagnosis. the technician stated that the transmission fluid was leaking. the vehicle was in the process of being repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 18,000.
Reported in: DALY CITY CA || Crash: N || VIN #: 1FADP3N21DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated while driving 65 mph, there was a hesitation and vibration when the accelerator pedal was engaged. the failure recurred whenever the vehicle was in operation. the vehicle was taken to an authorized dealer for diagnosis. the technician stated that the transmission fluid was leaking. the vehicle was in the process of being repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 18,000.
Reported in: DALY CITY CA || Crash: N || VIN #: 1FADP3N21DL
POWER TRAIN
vehicle has been serviced 3 times, first time when the car was 2 days old (to me). vehicle lags, grinds, over-revs, under-revs and stutters on hills and sometimes flat land too. particularly bad when turning. 3 attempted fixes, no real improvements, only different issues got better while others got worse. first attempted fix claimed a section of the transmission was replaced, second they found a leak in the transmission although i found nothing in my garage and 3rd was my complaining of the issues not being resolved yet. after 3rd fix, car is as bad as ever.
Reported in: VANCOUVER WA || Crash: N || VIN #: 1FADP3N24DL
WHEELS
i noticed a large bubble - the approximate size of a tennis ball - in my passenger side tire sidewall. had to call numerous dealers to find a tire in stock. took the car to a local ford dealership and he said the tire was about to blow. $170.00 for a new tire. not even two months later, driving down the road and another tire sidewall blew. this one had a tear in the sidewall. had to call ford emergency road service to have the donut tire put on. drove to a continental dealer, but once again no tire in stock. he put on a tire and had to go back in when he got the other one. another $170.00. terrifed to drive on these tires. contacted continental. no one returns your calls. the tires are continental conti pro contact. very dangerous tires. literally hundred of complaints on the internet. some people replacing four and five tires. looking to buy new tires, but now the state of the art transmission in my new car is going in for the second repair. got a lemon.
Reported in: BROOKFIELD OH || Crash: N || VIN #: 1FADP3F20DL
ENGINE
tl* the contact owns a 2013 ford focus. the contact stated that the check engine warning lamp illuminated. the vehicle was taken to the dealer. the techcnician was unable to diagnose the failure and stated that the contact could drive the vehicle as long as the check engine sensor light was not flashing. also, the contact stated while traveling approximately 50 mph, the vehicle stalled. the dealer was contacted and the vehicle was towed to the dealership for further inspection. the manufacturer was notified of the faiure. the approximate failure mileage was 23,787.
Reported in: HAYESVILLE NC || Crash: N || VIN #: 1FADP3K21DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated while driving various speeds the vehicle hesitated and made a rattling noise. the vehicle failed to accelerate from a complete stop and erroneously rolled backwards. the vehicle was taken to the dealer who reprogrammed the transmission and informed the contact the vehicle had to learn his different driving habits. the failure recurred. the vehicle was not repaired. the manufacturer was made aware of the failure. the vin was unavailable. the approximate failure mileage was 10,000.
Reported in: AUSTIN AR || Crash: N || VIN #:
UNKNOWN OR OTHER
car hesitates at take off and take off when making turns
Reported in: LANCASTER CA || Crash: N || VIN #:
UNKNOWN OR OTHER
i understand and appreciate that the automatic transmission in this car revs and tends to behave like a manual transmission. i owned a celica with a manual transmission years ago. however, on several occasions this focus has decelerated, paused and then lurched forward and i was powerless to accelerate it or alter its "lurch". it tends to make a wind up noise on these occurances. it occasionally hesitates when i apply the accelerator from stopped. sometimes the hesitation is longer and more pronounced than at other times. i have taken this focus to the dealer on five occasions since i bought it new in september of 2013 and it is diagnosed with a code 7000 and the dealer has to keep the car overnight because the transmission needs to be reprogrammed from ford headquarters as i understand it. the dealer also may perform a drum adaptive learn strategy and adaptive learn drive cycle. when i leave the car seems to have "settled down" and runs more smoothly and quietly. it also gets substantially better mpg. on april 2, 2014, at 17,995 miles, i took it in because it was hesitating on acceleration and jerking and noisy. the focus had a cracked motor mount. and again the transmission was given its usual computer update from ford. currently, the focus mileage is at 21,300 and it's winding itself up, jerking me around, hesitating and lurching. two days ago, i was making a left hand turn into heavy traffic and, as i stepped on the accelerator to pull out, the focus did not respond for a few seconds. at that point i had to brake because it was too late to enter oncoming traffic. this is very worrisome for me especially since my son drives the car as well and he is a novice driver with one year experience. in march, i was travelling and rented a 2013 ford focus and drove it about 500 freeway miles. it seemed on it's best behavior.
Reported in: RPV CA || Crash: N || VIN #: 1FADP3K21DL
VEHICLE SPEED CONTROL
i understand and appreciate that the automatic transmission in this car revs and tends to behave like a manual transmission. i owned a celica with a manual transmission years ago. however, on several occasions this focus has decelerated, paused and then lurched forward and i was powerless to accelerate it or alter its "lurch". it tends to make a wind up noise on these occurances. it occasionally hesitates when i apply the accelerator from stopped. sometimes the hesitation is longer and more pronounced than at other times. i have taken this focus to the dealer on five occasions since i bought it new in september of 2013 and it is diagnosed with a code 7000 and the dealer has to keep the car overnight because the transmission needs to be reprogrammed from ford headquarters as i understand it. the dealer also may perform a drum adaptive learn strategy and adaptive learn drive cycle. when i leave the car seems to have "settled down" and runs more smoothly and quietly. it also gets substantially better mpg. on april 2, 2014, at 17,995 miles, i took it in because it was hesitating on acceleration and jerking and noisy. the focus had a cracked motor mount. and again the transmission was given its usual computer update from ford. currently, the focus mileage is at 21,300 and it's winding itself up, jerking me around, hesitating and lurching. two days ago, i was making a left hand turn into heavy traffic and, as i stepped on the accelerator to pull out, the focus did not respond for a few seconds. at that point i had to brake because it was too late to enter oncoming traffic. this is very worrisome for me especially since my son drives the car as well and he is a novice driver with one year experience. in march, i was travelling and rented a 2013 ford focus and drove it about 500 freeway miles. it seemed on it's best behavior.
Reported in: RPV CA || Crash: N || VIN #: 1FADP3K21DL
ELECTRICAL SYSTEM
i purchased my vehicle in sept 2013 brand new with 23 miles on it. i have no medication done to my car, and for the past few months i?ve noticed a small miss every once and a while. this problem started getting worse at times my car would accelerate without me pushing the throttle. on 21 jun 2014 the problem got much worse and started to stall when i am in neutral, and the throttle is all over the place. the car is currently at the ford dealership, this problem is all over the internet, with quite of few 2013 ford focus?s effected this is a problem that need to be raised. it is a major safety concern that if left untreated could result in someone losing their life.
Reported in: FORT MEADE MD || Crash: N || VIN #: 1FADP3L96DL
ENGINE
i purchased my vehicle in sept 2013 brand new with 23 miles on it. i have no medication done to my car, and for the past few months i?ve noticed a small miss every once and a while. this problem started getting worse at times my car would accelerate without me pushing the throttle. on 21 jun 2014 the problem got much worse and started to stall when i am in neutral, and the throttle is all over the place. the car is currently at the ford dealership, this problem is all over the internet, with quite of few 2013 ford focus?s effected this is a problem that need to be raised. it is a major safety concern that if left untreated could result in someone losing their life.
Reported in: FORT MEADE MD || Crash: N || VIN #: 1FADP3L96DL
VEHICLE SPEED CONTROL
i purchased the car in may it drove fine for 2 weeks. then the transmission started hesitating, shutter noises, and vibrating. i took it to ford 2 days later it started all over again. the car has already been repaired before i purchased it. i was not disclosed that information when i purchased it. now i have a unreliable car, thanks ford!
Reported in: LOUISVILLE KY || Crash: N || VIN #: 1FADP3F20DL
POWER TRAIN
i purchased the car in may it drove fine for 2 weeks. then the transmission started hesitating, shutter noises, and vibrating. i took it to ford 2 days later it started all over again. the car has already been repaired before i purchased it. i was not disclosed that information when i purchased it. now i have a unreliable car, thanks ford!
Reported in: LOUISVILLE KY || Crash: N || VIN #: 1FADP3F20DL
ENGINE
2013 ford focus st has stalled on the highway going 65+ mph multiple times, in addition to on on-ramps and while coming to a stop, resulting in loss of power brakes and power steering. multiple times has stalled without giving a check engine light, meaning the dealer wouldn't look at it despite being under warranty. engine's idling speed is wildly erratic before and after stalling events. have been incredibly lucky so far because this is extremely dangerous and a huge safety risk. terrified of losing power again while turning left ahead of oncoming traffic or while merging onto the freeway. ford has issued tsb 13-9-7 for those lucky enough to have the ecu store a code, notice the issue and get it to a dealer while still under warranty, but this absolutely needs to be a recall before someone gets hurt or killed.
Reported in: COLUMBUS OH || Crash: N || VIN #: 1FADP3L97DL
SERVICE BRAKES
2013 ford focus st has stalled on the highway going 65+ mph multiple times, in addition to on on-ramps and while coming to a stop, resulting in loss of power brakes and power steering. multiple times has stalled without giving a check engine light, meaning the dealer wouldn't look at it despite being under warranty. engine's idling speed is wildly erratic before and after stalling events. have been incredibly lucky so far because this is extremely dangerous and a huge safety risk. terrified of losing power again while turning left ahead of oncoming traffic or while merging onto the freeway. ford has issued tsb 13-9-7 for those lucky enough to have the ecu store a code, notice the issue and get it to a dealer while still under warranty, but this absolutely needs to be a recall before someone gets hurt or killed.
Reported in: COLUMBUS OH || Crash: N || VIN #: 1FADP3L97DL
STEERING
2013 ford focus st has stalled on the highway going 65+ mph multiple times, in addition to on on-ramps and while coming to a stop, resulting in loss of power brakes and power steering. multiple times has stalled without giving a check engine light, meaning the dealer wouldn't look at it despite being under warranty. engine's idling speed is wildly erratic before and after stalling events. have been incredibly lucky so far because this is extremely dangerous and a huge safety risk. terrified of losing power again while turning left ahead of oncoming traffic or while merging onto the freeway. ford has issued tsb 13-9-7 for those lucky enough to have the ecu store a code, notice the issue and get it to a dealer while still under warranty, but this absolutely needs to be a recall before someone gets hurt or killed.
Reported in: COLUMBUS OH || Crash: N || VIN #: 1FADP3L97DL
VEHICLE SPEED CONTROL
tl* the contact owns a 2013 ford focus. the contact stated that while traveling 35 mph, the contact depressed the accelerator pedal and the vehicle decelerated to 5 mph. the contact mentioned that no warning lights illuminated on the instrument panel. the failure recurred several times. the manufacturer was not contacted. the vehicle was not taken to the dealer nor was it diagnosed. the failure mileage was 10,000, and the current mileage was 12,000.
Reported in: ELIZABETH PA || Crash: N || VIN #: 1FADP3K26DL
POWER TRAIN:CLUTCH ASSEMBLY
tl* the contact owns a 2013 ford focus. the contact stated that after shifting from reverse into drive, the engine vibrated and caused the entire vehicle to shake violently. the contact mentioned that no warning lights illuminated on the instrument panel and the vehicle resumed its normal operation after the vehicle shifted from first to second gear. the failure occurred on two separate occasions. the manufacturer was contacted and did not offer a remedy. the vehicle was taken to the dealer. the technician diagnosed that the clutch assembly and transmission needed to be replaced.the vehicle was repaired but the failure recurred. the failure mileage was 15,000 and the current mileage was 15,300.
Reported in: ELIZABETH PA || Crash: N || VIN #: 1FADP3K26DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that after shifting from reverse into drive, the engine vibrated and caused the entire vehicle to shake violently. the contact mentioned that no warning lights illuminated on the instrument panel and the vehicle resumed its normal operation after the vehicle shifted from first to second gear. the failure occurred on two separate occasions. the manufacturer was contacted and did not offer a remedy. the vehicle was taken to the dealer. the technician diagnosed that the clutch assembly and transmission needed to be replaced.the vehicle was repaired but the failure recurred. the failure mileage was 15,000 and the current mileage was 15,300.
Reported in: ELIZABETH PA || Crash: N || VIN #: 1FADP3K26DL
STEERING
the steering problems started nearly two months ago. at first it was a faint pull in the wheel... i incorrectly assumed it was a tire balance issue. then three weeks ago, i noticed the "pull" was getting stronger, and seemed to coincide with the a/c fan or random light failing. two weeks ago was the worst - i was on my way to the dealership and slowed down to stop at a light. my wheel was slightly to the right; and about 5 seconds before coming to a stop, the wheel all of a sudden yanked an extra forty degrees and pulled me into the turning lane. after getting back into my own lane, i noticed that the a/c fan also quit working. the car has also had random electrical problems/failures. the car has been in the dealership for 2 weeks now, and they are unable to reproduce/resolve the problem.
Reported in: OOLTEWAH TN || Crash: N || VIN #:
VEHICLE SPEED CONTROL
when i put the car in drive and begin to accelerate the car stalls and jerks rapidly when throwing itself into 2nd gear. once it finishes the jerking and stalling motion it makes a loud rattling sound under the hood. when in gear and accelerated going to 35-55 it will stall then the rpms will go higher and it will jerk back into gear accelerating faster than i was going. sometimes it will barely go from a stopped position to trying to accelerate then all of the sudden jerk into gear.
Reported in: DUNN NC || Crash: N || VIN #: 1FADP3F25DL
ELECTRICAL SYSTEM
there is a known issue on the 2013-2014 ford focus st where the car will idle rough and sometimes stall for no apparent reason. this is incredibly dangerous and has happened to me 2x already, both during left turns. i was able to remedy the situation otherwise i would have been involved in an accident both times. i do not know if there is a fix yet, but there is a tsb announced. i am trying to get it done now but this is a major problem similar to the current gm recall. people can die from this malfunction if on the highway or while turning through an intersection.
Reported in: STATEN ISLAND NY || Crash: N || VIN #: 1FADP3L90DL
UNKNOWN OR OTHER
we purchased this car brand new from the dealer. from the very beginning it shifted very rough and rattled skipping from 1st to 2nd very hard and we heard a sound like dragging cardboard. the first time it was taken to the dealer they said "it was normal" and that the car had to get adjusted to our style of driving. they did computer check and nothing wrong. we thought this was ridiculous, but continued to drive this car with same sounds, sometimes more than others. we have taken this car to 2 dealers with both saying basically the same thing, that ford messed up with this transmission and it is just the way it is, nothing is wrong with the car and it is safe. our daughter does not feel safe in this car when it lurches forward or doesn't shift gears when she is trying to accelerate into speeding traffic. we want something done to fix this problem.
Reported in: CLARKSVILLE IN || Crash: N || VIN #: 1FADP3F24DL
POWER TRAIN
we purchased this car brand new from the dealer. from the very beginning it shifted very rough and rattled skipping from 1st to 2nd very hard and we heard a sound like dragging cardboard. the first time it was taken to the dealer they said "it was normal" and that the car had to get adjusted to our style of driving. they did computer check and nothing wrong. we thought this was ridiculous, but continued to drive this car with same sounds, sometimes more than others. we have taken this car to 2 dealers with both saying basically the same thing, that ford messed up with this transmission and it is just the way it is, nothing is wrong with the car and it is safe. our daughter does not feel safe in this car when it lurches forward or doesn't shift gears when she is trying to accelerate into speeding traffic. we want something done to fix this problem.
Reported in: CLARKSVILLE IN || Crash: N || VIN #: 1FADP3F24DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that the vehicle failed to increase in speed when the accelerator pedal was engaged. the failure occurred continuously for six months. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not notified of the failure. the vin was not available. the approximate failure mileage was 8,000.
Reported in: WESTFIELD IN || Crash: N || VIN #:
POWER TRAIN
erratic shifting during a cold start resulting in ridiculous jolting of the car. my head hit the steering wheel from the forces applied due to the erratic shift programming. the seat belt keeps my body from impacting the steering wheel from the resulting movement each and every time i accelerate from a stopped position.
Reported in: NAZARETH PA || Crash: N || VIN #: 1FADP3F23DL
SEAT BELTS
clutch fixed 3 separate times. needs repaired again. seatbelt will not latch for the second time. want to switch cars, not a ford. was told at herrington-yoak ford that they would find me a toyota rav4, honda crv or honda civic. never recieved a call, had to call them and was denied.
Reported in: WAVERLY WV || Crash: N || VIN #:
UNKNOWN OR OTHER
clutch fixed 3 separate times. needs repaired again. seatbelt will not latch for the second time. want to switch cars, not a ford. was told at herrington-yoak ford that they would find me a toyota rav4, honda crv or honda civic. never recieved a call, had to call them and was denied.
Reported in: WAVERLY WV || Crash: N || VIN #:
ENGINE
ford focus st (manual transmission) stalls repeatedly when coasting to a stop. once stalled while driving at 40 mph which is potentially dangerous. sometimes the idle drops very low (500 rpm) but doesn't stall. no check engine light (cel). dealer said without cel there is no indication of a problem. from online research this appears to be a widespread problem with 2013 focus st.
Reported in: WEST CHESTER PA || Crash: N || VIN #: 1FADP3L91DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle failed to shift into gear and when the gears engaged the started to shake. the failure continued to occur continuously over a period one year. the vehicle was taken to the dealer. the technician diagnosed that the clutch and the catalytic converter needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 34,037.
Reported in: ROBERTSVILLE MO || Crash: N || VIN #: 1FADP3F21DL
ENGINE
engine started idling rough while down shifting, once the vehicle came to a stop the vehicle shuttered (rpms) and then stalled. this has happened quite a few times, but is intermittent. engine started idling rough while traveling through a corner and down shifting from 3rd to 2nd, at that time the clutch was pushed in and the car stalled. i lost power steering and slightly traveled into the on coming lane of traffic at 25 mph. the stalling while down shifting has happened quite a few times, but is intermittent. engine idles rough while at stops or down shifting, but does not stall. this happens almost all the time, does not always stall, but is also intermittent. hill assist seems to be intermittent as to when it wants to work or not work. after performing a tsb on my car the clutch stuck to the floor. after i pumped the clutch a few times it started acting normal.
Reported in: GRAND JUNCTION CO || Crash: N || VIN #: 1FADP3L97DL
ELECTRICAL SYSTEM
engine started idling rough while down shifting, once the vehicle came to a stop the vehicle shuttered (rpms) and then stalled. this has happened quite a few times, but is intermittent. engine started idling rough while traveling through a corner and down shifting from 3rd to 2nd, at that time the clutch was pushed in and the car stalled. i lost power steering and slightly traveled into the on coming lane of traffic at 25 mph. the stalling while down shifting has happened quite a few times, but is intermittent. engine idles rough while at stops or down shifting, but does not stall. this happens almost all the time, does not always stall, but is also intermittent. hill assist seems to be intermittent as to when it wants to work or not work. after performing a tsb on my car the clutch stuck to the floor. after i pumped the clutch a few times it started acting normal.
Reported in: GRAND JUNCTION CO || Crash: N || VIN #: 1FADP3L97DL
UNKNOWN OR OTHER
the car does not shift properly and it continuously bogs down even though it is an automatic transmission. at times when in a stopped position and i go it will lurch forward. when driving normally it will pull back and not want to shift into the next gear. i have taken it to ford about 5 times in the last year and they do nothing. they tell me that is normal for the this transmission. if it is normal why didn't it do it the first 6 months we owned it. i get no where with them. the service guy even told that they are having issues but their hands are tied because ford wont fix it.
Reported in: DEL MAR CA || Crash: N || VIN #: 1FADP3K25DL
STEERING
tl* the contact owns a 2013 ford focus. the contact stated that while driving 35 mph after the accelerator pedal depressed, there was a loud noise that emitted from the driver side of the vehicle. the vehicle veered to the left and the steering wheel became difficult maneuver. the manufacturer was contacted and did not offer a remedy. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 18,722.
Reported in: GREESBURO NC || Crash: N || VIN #: 1FADP3J29DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while driving 35 mph, the transmission shifted into the neutral position independently. the transmission was shifted back into the drive position and the vehicle resumed normal function. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 17,800 and the current mileage was 18,200.
Reported in: HAZELWOOD MO || Crash: N || VIN #: 1FADP3F26DL
STEERING
warning light came on. "steering assist fault. service required." complete loss of power steering. very difficult to turn wheel to get off the road. same problem occurred again 2 weeks later.
Reported in: PHILADELPHIA PA || Crash: N || VIN #: 1FADP3N26DL
POWER TRAIN
transmission was slipping in and out of first and second gear. car was jerking back and forth at low speeds. took to the dealer and noticed seals were leaking. we also own a 2014 focus and have the same problems with that transmission.
Reported in: CHICAGO IL || Crash: N || VIN #: 1FADP3F25DL
ENGINE
as i was waiting a a traffic light my engine revs dropped so low the engine quietly died. when i went to accelerate from the light i realized the car had stalled and had to restart the car. it only happened once more in the next month and a half, then happened three times yesterday. the last time the car stalled i was getting ready to make a left turn through a traffic light during the rush hour commute home. the car did start up again, but it struggled to turn back on and some dash lights flashed up me (i believe the cel flashed on.) i was stuck in the middle of an intersection during rush hour for approximately 5 seconds with a dead car.
Reported in: CARMEL IN || Crash: N || VIN #: 1FADP3L96DL
ELECTRICAL SYSTEM
as i was waiting a a traffic light my engine revs dropped so low the engine quietly died. when i went to accelerate from the light i realized the car had stalled and had to restart the car. it only happened once more in the next month and a half, then happened three times yesterday. the last time the car stalled i was getting ready to make a left turn through a traffic light during the rush hour commute home. the car did start up again, but it struggled to turn back on and some dash lights flashed up me (i believe the cel flashed on.) i was stuck in the middle of an intersection during rush hour for approximately 5 seconds with a dead car.
Reported in: CARMEL IN || Crash: N || VIN #: 1FADP3L96DL
UNKNOWN OR OTHER
as i was waiting a a traffic light my engine revs dropped so low the engine quietly died. when i went to accelerate from the light i realized the car had stalled and had to restart the car. it only happened once more in the next month and a half, then happened three times yesterday. the last time the car stalled i was getting ready to make a left turn through a traffic light during the rush hour commute home. the car did start up again, but it struggled to turn back on and some dash lights flashed up me (i believe the cel flashed on.) i was stuck in the middle of an intersection during rush hour for approximately 5 seconds with a dead car.
Reported in: CARMEL IN || Crash: N || VIN #: 1FADP3L96DL
POWER TRAIN
approximately 1/4/-1/3 of the time, upon accelerating from a stop, the car will either shudder into gear with little acceleration, or will lurch into gear so badly that the car almost comes to a stop during acceleration. i have taken the car to my local dealer four times for this issue. the first time, they did a computer code reset, which worked for a couple of months then the issue came back. the second time they changed some seals, and that worked for a week or so before the problem reoccurred. the third and fourth times, i was essentially told that "this was normal" and there was nothing the dealer could/would do about it. after research, i see i am not the only driver with this problem, and it has caused me to question the safety of my vehicle, especially when needing to make a left-hand turn against traffic.
Reported in: ROCK HILL SC || Crash: N || VIN #: 1FADP3F24DL
POWER TRAIN
shortly after purchasing my brand new 2013 ford focus i noticed at acceleration from a stop that my transmission was "slipping" (shuddering, lurching into gear etc.). i contacted my salesman about the issue and he told me that my car was "just breaking in" and it would go away. this problem did not stop and eventually got worse to the point that i called my dealership's service department on my own to complain. i was told to bring my car in; they were going to use a "special" cleaning solution on the clutches in the transmission to fix the problem. if that did not work then they would replace the clutches altogether. needless to say the clutches were replaced. this occurred at the end of june of this year (2014); here it is not even a month later and my car is having the same issue. also during this time period my car will occasionally roll backwards on an incline.
Reported in: NORTH CANTON OH || Crash: N || VIN #: 1FADP3F28DL
POWER TRAIN
took delivery of a 2yr old certified 2013 ford focus se a week ago. when accelerating from a stop the car transition slips similar to a driver learning how to drive a manual transmission. when accelerating and turning a corner the car with studded and jump. i called the dealership who told me this was part of the dual clutch design of the car. appreciate the other posts to validate the situation.
Reported in: BERKLEY MI || Crash: N || VIN #: 1FADP3K27DL
UNKNOWN OR OTHER
transmission is grinding car is shimming acts as if it wants to stall. i have had it to bert wolf 2 times this year and its still not fixed. im afraid car will stall when turning in front of oncoming traffic.
Reported in: SOUTH CHARLESTON WV || Crash: N || VIN #: 1FADP3F23DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle stalled several times and the engine light remained illuminated. also, the contact mentioned that the vehicle shifted out of parked independently. the dealer advised it was normal for the vehicle to roll out of park on its own. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure and current mileage was 36,000.
Reported in: LAMAR SC || Crash: N || VIN #: 1FADP3F23DL
ENGINE
tl* the contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle stalled several times and the engine light remained illuminated. also, the contact mentioned that the vehicle shifted out of parked independently. the dealer advised it was normal for the vehicle to roll out of park on its own. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure and current mileage was 36,000.
Reported in: LAMAR SC || Crash: N || VIN #: 1FADP3F23DL
POWER TRAIN
automatic transmission shutters, jerks, lunges, sometimes dangerously forward like someone "popped the clutch". questioned dealer at purchase and was told "break in". question dealer prior to 10k service was told "normal". at 10k service requested computer reprogramming and updates to transmission. was given an "official ford description" document of transmission basically told "normal". took car to different dealer for 20k service. told them re: shutter, jerking, and lunging forward. they found clutch oil leak. replaced seals and clutch and reprogrammed computer. 2 weeks later car is worse then before. same issues but worse and now a slight clanking/grinding sound at lower speeds during acceleration and hesitation. will return for service again.
Reported in: RENTON WA || Crash: N || VIN #: 1FADP3K24DL
POWER TRAIN
i have had my 2013 ford focus at the dealer three times now for transmission problems with their dual clutch transmission including excessive noise during acceleration, hesitation when attempting to accelerate into traffic, and jerky acceleration, especially from 1st to 2nd gear. they have replaced the clutch and reprogrammed the transmission but the problem has persisted - the noise and hesitation returned within a day of the repairs. i simply do not feel safe driving the vehicle, especially in heavy traffic as i never know when it is going to fail to accelerate. ford insists these issues are normal, but i can't imagine a car that sounds like this and fails to shift when accelerating into traffic is "normal".
Reported in: CHARLOTTE NC || Crash: N || VIN #:
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while driving 1 mph, the transmission failed to shift into a higher gear and the vehicle failed to accelerate. the vehicle was taken to a dealer where it was informed that the clutch failed. the vehicle was repaired but the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 18,000 and the current mileage was 21,000. the vin was not available.
Reported in: ASHLAND MA || Crash: N || VIN #:
POWER TRAIN
my car has a very loud rattling noise when it shifts, took to dealer,flanders and patch in lebanon nh on 07/22/13 they looked at it, and said its the transmission, {some part} ? was told it was the nature of the beast, and i would have to live with it. will very likely try my hardest to , tell every one not to buy this type of car,.
Reported in: LEBONON NH || Crash: N || VIN #: 1FADP3F23DL
ENGINE
as i was driving the car, at low rpm's the car would stutter and stall. it is more pronounced with the air conditioning on. took it to the dealer and could find nothing wrong with it, i was told this is common. on my way home from the dealer the car stalled leaving a green traffic light and i was almost hit in the rear end. the car finally lite a check engine light 3 weeks later. dealer changed an o2 sensor and 4 days later in july car went into "limp mode" in first gear as i was leaving a restuarant. the car hesitated and stalled in traffic, i was almost hit in the rear of the car again. the dealer claims that the an actuator controlling the radiator vents is bad, but this should no have caused the car to go into limp mode. ford has a tsb for a wiring harness problem, the number is tsb 13-9-7 that explains the issues of stuttering and stalling, but unless 2 codes are read on the computer they refuse to fix it. the problem is well documented on fordfocusst.org website. hundreds, if not thousands of cars have the same issue. i believe that one day someone, if not many people, will be seriously hurt due to this issue.
Reported in: GALWAY NY || Crash: N || VIN #: 1FADP3L90DL
ELECTRICAL SYSTEM
as i was driving the car, at low rpm's the car would stutter and stall. it is more pronounced with the air conditioning on. took it to the dealer and could find nothing wrong with it, i was told this is common. on my way home from the dealer the car stalled leaving a green traffic light and i was almost hit in the rear end. the car finally lite a check engine light 3 weeks later. dealer changed an o2 sensor and 4 days later in july car went into "limp mode" in first gear as i was leaving a restuarant. the car hesitated and stalled in traffic, i was almost hit in the rear of the car again. the dealer claims that the an actuator controlling the radiator vents is bad, but this should no have caused the car to go into limp mode. ford has a tsb for a wiring harness problem, the number is tsb 13-9-7 that explains the issues of stuttering and stalling, but unless 2 codes are read on the computer they refuse to fix it. the problem is well documented on fordfocusst.org website. hundreds, if not thousands of cars have the same issue. i believe that one day someone, if not many people, will be seriously hurt due to this issue.
Reported in: GALWAY NY || Crash: N || VIN #: 1FADP3L90DL
POWER TRAIN
transmission slips and will not excelerate at a stop or slow speed wiil not properly go to the 1st gear speed tries to jerk and stop also rolls back on a small incline when stopped on a hill for a red light .must step on gas alot so i dont roll backwaeds when the light turns green. very bad jerking when you try to accelerate into traffic on highway.i bought the car brand new have had this problem form the very first day.
Reported in: DELTONA FL || Crash: N || VIN #: 1FADP3E28DL
POWER TRAIN
i have had my 2013 ford focus several times in the dealer, for transmission problems with their dual clutch transmission including excessive noise during acceleration, the gear shift around on the stop and go traffic even with 5 mph speed, hesitation when attempting to accelerate into traffic, and jerky acceleration, especially from 1st to 2nd gear. every time they told me it is normal, and told me if the car isn't break down or with an engine light on, they can't do anything. i do not feel safe driving the vehicle anymore, especially in heavy traffic as i never know when it is going to fail to accelerate. ford insists these issues are normal, and tell me i can wait until before my warranty expire to come back to fix (don't know what that mean?)
Reported in: NEW CASTLE DE || Crash: N || VIN #: 1FADP3K27DL
UNKNOWN OR OTHER
complained to service writer when i brought the car in with the stuttering problem when i start to drive. was told that it is because ford had redesigned a manual transmission to make it automatic to increase the gas mileage. was told to bring it back if got worse. it has and much worse, now it not only shutters but it has a knocking sound. i noticed a black ring around the area where the two pieces are bolted together. i have to drive 24 miles to work each day on the interstate and have major concerns about being stranded on the side of road. i was told that ford had got it's act together finally and decided to get the focus se. worst mistake i made. should have bought the kia soul like i planned or the chevy cruze.
Reported in: VIRGINIA BEACH VA || Crash: N || VIN #:
ENGINE
i was stopped in line at a light. when the light changed i pushed on the gas and the car would not move- it sounded like the engine was stuck in neutral. i shut the car off and restarted it and that's when the check engine light came on. i was almost rear-ended several times as the car would not move. i had it towed to the dealer only to be told that they didn't know what was wrong-after two days i was told it was due to an update that needed to be done to the engine software and that it was not covered under either the basic warranty or the extended warranty and i would have to pay for the repair. i had the same vehicle to the dealer for a sound in the engine on 6/30 and they couldn't find anything! i have a friend who had the same issue when his car was a month old and they covered the cost of his repair.
Reported in: NASHUA NH || Crash: N || VIN #:
POWER TRAIN
at 15,583 miles the transmission was shifting very hard and at random times changing gears. the dealer said the double clutch transmission had failed and i had to wait three weeks for the dealer to replace the transmission. they said they had so many cars ahead of me to just drive the car as the transmission had already failed and if it stranded me, they would tow the car in. three weeks later the transmission was replaced and the condition was corrected. now at 26,400 miles, during a very hot day, the car lunged when accelerating and then loss power during an acceleration from a stop. multiple times the car following behind had to Āææpanic stopĀæ¯ or would have rear ended my car. after about 40 miles of driving, the Āææcheck engineĀæ¯ light came on. the dealer looked at the car and said they could not work on the car for at least a week but read the error codes and turn off the check engine light. i was instructed to drive the car until next week as it was safe to drive. after experiencing this condition, no one would think this car is safe to drive. then i was told that after they check out the car, if the transmission has failed again, it would take at least three weeks for them to get a new one and they would not be able to fix it any sooner as they have so many cars ahead of mine that need new transmissions. for the past few days, the ambient temperature has been much lower and the lunging has stopped. however, the transmission either shifts perfect or shifts hard and is again randomly changing gears. the idle is also becoming very rough and after a stop, stays at 1200 rpms and takes about 10 seconds to come down to what is normal about 700 rpm.
Reported in: BARRINGTON IL || Crash: N || VIN #: 1FADP3K20DL
ENGINE
when turning a corner and attempting to accelerate the care shuddered and made loud noises. it progressed to shuddering every time i accelerated...climbing small grade, changing speed zones etc. this is an automatic car. i had it into shop where they cleaned clutches and the problem persisted and now there was shuddering when i attempted to back down a small drive way incline. the car continues to shudder and make noise. the service department tells me the car needs to learn my driving style....bs. this is embarrassing and frustrating not to mention that i feel very unsafe driving a car with transmission problems. i was told to drive it more, but i refuse to drive a brand new car with these issues.
Reported in: CAPE VINCENT NY || Crash: N || VIN #: 1FADP3K27DL
ENGINE
i purchased my 2013 focus titanium, auto transmission, in september 2013. after a few days, i noticed hesitation/shuddering, jerking, and grinding when accelerating from a stand-still/"off the line" as well as when the car was downshifting from higher gears. i called my dealer, nazareth ford in nazareth, pa, to report the issue. i was told by the dealer that this was "normal" for the transmission, which is a "manual automatic" transmission. i was skeptical, but i was advised to drive 500 miles and see if the problem corrected itself. i was discouraged to make an appointment, since this was supposed to be "normal" and i had not reached 500 miles yet to see if it would improve. it never did and has only gotten worse. last week after almost a year and 17,500 miles with no improvement, i was fed up. i called the dealer to make an an appointment. the dealer kept the car two days and reported that they reprogrammed the transmission. i picked the car up last saturday and after 15 minutes or less, the issues returned. i contacted the dealer again and the person did not return my phone call. i visited in person and was advised again that i should drive another 500 miles so the reprogram could take effect. the dealer commented that a number of customers have come back for premature transmission replacements, which did not leave me with a great feeling. this issue has proved to be potentially life-threatening on a number of occasions, such as coming to a stop at the end of an intersection, red light, or highway ramp before accelerating back up to speed and climbing any sort of hill. jerking and grinding prevents the car from accelerating smoothly. while i am otherwise happy with the features of the car, this is a deal-breaker. with the number of miles that i drive, i am scared that this improper functioning will cause a collision if left unresolved.
Reported in: EASTON PA || Crash: N || VIN #:
VEHICLE SPEED CONTROL
since i bought the car is been having a lot of issues with changing gears,i called and ford said it was normal.but i had an incident it was very scary every time you are in traffic and the car comes to a complete stop, if you try to accelerate the car it goes hard and fast i almost crashed the person right in front of me.the other incident i was in a parking lot and had the car on reverse and the car actually went forward it was very scary i went only and see many customers complaining about similar issues i just don't understand why they are taking so long to issue a recall on this models is very dangerous they need to avoid any further incidents i don't feel safe in this car and i don't want to put someone else in danger to for something that could be avoided. i really pray and hope that they do something about it now these cars need to be off the street now.
Reported in: MIAMI FL || Crash: N || VIN #: 1FADP3K26DL
SUSPENSION
since i bought the car is been having a lot of issues with changing gears,i called and ford said it was normal.but i had an incident it was very scary every time you are in traffic and the car comes to a complete stop, if you try to accelerate the car it goes hard and fast i almost crashed the person right in front of me.the other incident i was in a parking lot and had the car on reverse and the car actually went forward it was very scary i went only and see many customers complaining about similar issues i just don't understand why they are taking so long to issue a recall on this models is very dangerous they need to avoid any further incidents i don't feel safe in this car and i don't want to put someone else in danger to for something that could be avoided. i really pray and hope that they do something about it now these cars need to be off the street now.
Reported in: MIAMI FL || Crash: N || VIN #: 1FADP3K26DL
UNKNOWN OR OTHER
since i bought the car is been having a lot of issues with changing gears,i called and ford said it was normal.but i had an incident it was very scary every time you are in traffic and the car comes to a complete stop, if you try to accelerate the car it goes hard and fast i almost crashed the person right in front of me.the other incident i was in a parking lot and had the car on reverse and the car actually went forward it was very scary i went only and see many customers complaining about similar issues i just don't understand why they are taking so long to issue a recall on this models is very dangerous they need to avoid any further incidents i don't feel safe in this car and i don't want to put someone else in danger to for something that could be avoided. i really pray and hope that they do something about it now these cars need to be off the street now.
Reported in: MIAMI FL || Crash: N || VIN #: 1FADP3K26DL
POWER TRAIN
vehicle shudders when accelerating from a stop, and on several occasions while accelerating the transmission slips out of gear (dry type automatic transmission) and there is no control under power. i have to coast to the side of the road and turn off the car and restart it and hope that the tramsmission reengages. . this has happened on both the street and highway. on the highway i have to contend with the possible chance of being rear ended by a vehicle traveling much faster than one on the street. this has happened on a regular basis, and the dealer has yet to fix the problem. this problem has existed as long as i have owned the car.
Reported in: GLENDALE AZ || Crash: N || VIN #: 1FADP3F29DL
POWER TRAIN
upon acceleration, from stop or moving, the vehicle shakes, jerks, and rattles violently. the transmission will grind and will hesitate to engage. trying to pull out into moving traffic, i was almost in an accident multiple times due to the engine properly "revving up" but the transmission failing to either engage, late to engage, or missing the proper gear. on even slight inclines the vehicle will roll backwards quickly when moving foot from brake to accelerator. taken to dealership who confirmed failure of clutch and seals but ford does not have availablity on parts. multiple dealerships told me this problem is in every 2013 focus, and reading online confirms thousands upon thousands of people with the same issue. this is clearly a safety issue and i'm now driving a car with a confirmed failure item that cannot be replaced. dealerships also have told me "this problem will be present forever" or is "not fixable".
Reported in: CRYSTAL LAKE IL || Crash: N || VIN #: 1FADP3K21DL
STEERING
my car has had the steering fixed, the alternator replaced and the clutch fixed 5-6 times in 6 months. my transmission/clutch is still not repaired. someone is going to die in this car and i can't afford to get rid of it so i am forced to put my life in danger every day. i have a lemon law attorney and ford will still do nothing. i paid $1095 for an automatic transmission and i do not have an automatic transmission. ford committed fraud with this sale.
Reported in: DESERT HOT SPRINGS CA || Crash: N || VIN #: 1FADP3F21DL
ELECTRICAL SYSTEM
my car has had the steering fixed, the alternator replaced and the clutch fixed 5-6 times in 6 months. my transmission/clutch is still not repaired. someone is going to die in this car and i can't afford to get rid of it so i am forced to put my life in danger every day. i have a lemon law attorney and ford will still do nothing. i paid $1095 for an automatic transmission and i do not have an automatic transmission. ford committed fraud with this sale.
Reported in: DESERT HOT SPRINGS CA || Crash: N || VIN #: 1FADP3F21DL
POWER TRAIN
my car has had the steering fixed, the alternator replaced and the clutch fixed 5-6 times in 6 months. my transmission/clutch is still not repaired. someone is going to die in this car and i can't afford to get rid of it so i am forced to put my life in danger every day. i have a lemon law attorney and ford will still do nothing. i paid $1095 for an automatic transmission and i do not have an automatic transmission. ford committed fraud with this sale.
Reported in: DESERT HOT SPRINGS CA || Crash: N || VIN #: 1FADP3F21DL
POWER TRAIN
cvt automatic transmission shutters, knocks, delays then accelerates. difficult to predict when. sometimes ok other times it hesitates upon acceleration. while turning left was almost hit by oncoming traffic due to the unpredictable shutter and delay. ford dealer says transmission is normal and to expect that. there is no way this is safe.
Reported in: AURORA OH || Crash: N || VIN #: 1FADP3K21DL
POWER TRAIN
going for transmission #2 see if this one can last more than 3 months. last ford i will buy should have kept my 2008 taurus had one problem with it the whole time i owned it. what happens when my warranty runs out and every three months i have to have clutches changed
Reported in: NEWPORT NEWS VA || Crash: N || VIN #:
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that the vehicle failed to properly accelerate while driving at any speed. the accelerator pedal had to be depressed with great force to gain acceleration. the vehicle was taken to the dealer more than five times for repairs. the dealer rebuilt the transmission and clutch and updated the software, but the vehicle jerked violently and produced a grinding noise when the gears were changed. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 15,109.
Reported in: HUBBARD OH || Crash: N || VIN #: 1FADP3F20DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that the vehicle failed to properly accelerate while driving at any speed. the accelerator pedal had to be depressed with great force to gain acceleration. the vehicle was taken to the dealer more than five times for repairs. the dealer rebuilt the clutch and updated the software, but the vehicle jerked violently and produced a grinding noise when the gears were changed. the vehicle was not repaired and the manufacturer was notified. the vin was unavailable. the approximate failure mileage was 18,000.
Reported in: HUBBARD OH || Crash: N || VIN #:
POWER TRAIN
this is a follow on to an original complaint submitted. this first time the entire transmission was replace and fixt the issue for 10,000 miles. the new transmission again started to hesitate when the outside temperature is over 80 degrees. severe shudder when shifting from 1st into 2nd. then the vehicle would reach 5 mph accelerating from a stop and the engine rpms would jump to 5000 and the vehicle would only creep along at 5 mph. this happened in heavy traffic without warning. limped the car into the dealer who had to replace the transmission tcm. the controllers seem to last between 10,000 and 16,000 miles. when the vehicle experiences a failed transmission controller in heavy traffic, this poses a very unsafe condition as other cars are trying to drive around at 45 mph.
Reported in: BARRINGTON IL || Crash: N || VIN #: 1FADP3K20DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. while driving 15 mph, the transmission shifted with little acceleration and all the warning indicators illuminated. the failure occurred numerous times. the dealer stated that the transmission control valve needed to be replaced. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 55,000.
Reported in: HOUMA LA || Crash: N || VIN #: 1FADP3K21DL
ELECTRICAL SYSTEM: SOFTWARE
tl* the contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle shifted into a different gear independently. the vehicle was taken to a dealer where the technician diagnosed that the computer needed to be reset. the vehicle was repaired but the failure persisted. the manufacturer was made aware of the failure. the failure mileage was 17,328.
Reported in: ALVIN TX || Crash: N || VIN #: 1FADP3K24DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle shifted into a different gear independently. the vehicle was taken to a dealer where the technician diagnosed that the computer needed to be reset. the vehicle was repaired but the failure persisted. the manufacturer was made aware of the failure. the failure mileage was 17,328.
Reported in: ALVIN TX || Crash: N || VIN #: 1FADP3K24DL
POWER TRAIN
my focus has been in the shop 3 times to keep fixing the same transmission problem and now it is going back in to the shop for the fourth time for the same problem. the transmission keeps on shuddering, jerk s and slips out of gear. it has rolled back on take off. the engine goes but the transmission doesn't. i have took my car to into 3 dealers hoping that another can fix the problem. i feel unsafe for my wife driving it to work. she has to be very careful when she gets onto the highway and at stops. she has to drive with both feet so the car won't go backwards. she also has to worry about the cars behind her when she tries to take off at stop lights. ford has offered me a free oil change which i thought was funny. my wife has to drive it to work we have no choice in the matter since it is our only car. if my wife gets hit or if she hits another car i will be getting a lawyer because ford knows about our problems. i asked to trade it for another but they don't want to fix the problem or do a trade. they did offer me 1400 dollars off a new 30,000 car but we just bought this one and can not afford another at this time. please help us get this unsafe matter fixed. thank you very much from my family to yours on this very unsafe matter. 904-217-2060 shawn knowles 2060 w lymington way st augustine fl 32084
Reported in: SAINT AUGUSTINE FL || Crash: N || VIN #: 1FADP3K26DL
POWER TRAIN
while accelerating from standing position (at stop light pending green left turn) i hear grinding and a pop noise coming from engine when transmission apparently slipped (disengaged) so that the forward drive will not operate. car's momentum kept car moving forward but without power from drivetrain. putting car in reverse gear causes severe grinding noise and no change in motion. car does not have forward or reverse movement when put into gear and is completely disabled. car that was behind me suddenly swerved to prevent rear-end collision with my rapidly decelerating vehicle (with no brake lights activated to warn of rapid deceleration).
Reported in: CHICAGO IL || Crash: N || VIN #: 1FADP3K27DL
STEERING
when driving at highway speeds of about 65+ mph the steering wheel will have a notchy feel when you try and turn it from the center to correct direction, which results in a jolt* that over corrects causing you to have to correct again, where the issue comes into play once again. doing so make it feel as if you have to constantly turn the wheel between the notch points in order to go in a straight line, which makes the car handle in a very unsafe manner, when you take into account that when the wheel goes into the notch the car heads straight for the car next to you or the barrier/ditch on the side of the road. i have to take 500 mile trips every month, and this becomes a serious problem at the speeds and distances that i have to drive. * this jolt is like you have to turn over a bump, there is a point that requires more force to turn than normal, but the moment it breaks that barrier, it goes back to normal causing the wheel to turn and stick into another position/notch. there is a notch both left and right about 10-15 degrees of center, meaning once you break the initial force to move from the center, it will "clunk" into the notch at 10-15 degrees from center.
Reported in: HOUSTON TX || Crash: N || VIN #: 1FADP3L99DL
ENGINE
i bought my 2013 focus se pre owned with 19500 miles in march of 2014. within a month the car was shaking horribly at stop and at speeds between 0-30mph, while grinding-like noise came from the transmission. i am in fear of my wife and my safety, i almost got rear ended by a big 1 ton diesel truck because my car would not accelerate from stop. i took it the the dealer and the car was "repaired" by the ford dealership where i bought it from. after taking it home 2 weeks later i brought the car back because the same problems were occurring. ford service assured me there was absolutely nothing wrong with my car. me being a chemical plant worker working overnights made it difficult to bring the car in for a third time during their business hours. first chance i got i brought the car back to the dealership a month later to get it fixed again. i talked to the dealer manager and he guaranteed me he would help me with this issue, he took me to the ford service manager just for him to tell me "its normal" for that car to do that. they said all they could do is some computer reset to the car and gave it back to me. the service manager told me the car will start shaking again eventually and there's nothing they can do to fix that problem because thats the way the transmission was designed. i am in the process of filing a lemon law complaint against ford. will never buy another ford vehicle again.
Reported in: LA PORTE TX || Crash: N || VIN #: 1FADP3F29DL
VEHICLE SPEED CONTROL
i bought my 2013 focus se pre owned with 19500 miles in march of 2014. within a month the car was shaking horribly at stop and at speeds between 0-30mph, while grinding-like noise came from the transmission. i am in fear of my wife and my safety, i almost got rear ended by a big 1 ton diesel truck because my car would not accelerate from stop. i took it the the dealer and the car was "repaired" by the ford dealership where i bought it from. after taking it home 2 weeks later i brought the car back because the same problems were occurring. ford service assured me there was absolutely nothing wrong with my car. me being a chemical plant worker working overnights made it difficult to bring the car in for a third time during their business hours. first chance i got i brought the car back to the dealership a month later to get it fixed again. i talked to the dealer manager and he guaranteed me he would help me with this issue, he took me to the ford service manager just for him to tell me "its normal" for that car to do that. they said all they could do is some computer reset to the car and gave it back to me. the service manager told me the car will start shaking again eventually and there's nothing they can do to fix that problem because thats the way the transmission was designed. i am in the process of filing a lemon law complaint against ford. will never buy another ford vehicle again.
Reported in: LA PORTE TX || Crash: N || VIN #: 1FADP3F29DL
ELECTRICAL SYSTEM
i bought my 2013 focus se pre owned with 19500 miles in march of 2014. within a month the car was shaking horribly at stop and at speeds between 0-30mph, while grinding-like noise came from the transmission. i am in fear of my wife and my safety, i almost got rear ended by a big 1 ton diesel truck because my car would not accelerate from stop. i took it the the dealer and the car was "repaired" by the ford dealership where i bought it from. after taking it home 2 weeks later i brought the car back because the same problems were occurring. ford service assured me there was absolutely nothing wrong with my car. me being a chemical plant worker working overnights made it difficult to bring the car in for a third time during their business hours. first chance i got i brought the car back to the dealership a month later to get it fixed again. i talked to the dealer manager and he guaranteed me he would help me with this issue, he took me to the ford service manager just for him to tell me "its normal" for that car to do that. they said all they could do is some computer reset to the car and gave it back to me. the service manager told me the car will start shaking again eventually and there's nothing they can do to fix that problem because thats the way the transmission was designed. i am in the process of filing a lemon law complaint against ford. will never buy another ford vehicle again.
Reported in: LA PORTE TX || Crash: N || VIN #: 1FADP3F29DL
UNKNOWN OR OTHER
within a few days of initial purchase i noticed a rattle/crunching/grinding noise from the front passenger side of the vehicle. the noise is prevalent during reverse as a rattle and during left turns as crunch and sometimes grinding noise.
Reported in: GRANBURY TX || Crash: N || VIN #: 1FADP3F24DL
POWER TRAIN
note: the following issues are intermittent but progressive i.e., getting worse. erratic transmission shifts: (1) lags (opposite of #2 next) during acceleration from full stop. (2) sudden high speed acceleration that is out of proportion from force applied to accelerator pedal from full stop i.e. the front wheels brake traction and spin. (3) transmission shutters during normal acceleration. (4) transmission appears to gear search during normal driving conditions at speeds from 40 to 50 mph. this is indicated by changes in tachometer readings (up and down) as well as feel to the driver. (5) vehicle will not maintain position i.e., rolls backward, on the slightest incline. brake pressure must be maintained to prevent roll back.
Reported in: GRANBURY TX || Crash: N || VIN #: 1FADP3F24DL
POWER TRAIN
bought a new ford focus hatchback. transmission problems from the start. hesitates and jerks with grinding sounds. took to dealer twice and they did nothing.
Reported in: RIVER FALLS WI || Crash: N || VIN #: 1FADP3K20DL
WHEELS
2 continental contiprocontact tires have sidewall bubbles on my 2013 ford focus. fear i will have a blowout on the freeway.
Reported in: PHOENIX AZ || Crash: N || VIN #:
POWER TRAIN
when starting to accelerate there is a skipping and/or surging, with an accompanied shuttering coming from the transmission until the car reaches as fast as 25 mph. this defect has almost caused one accident. i have been in contact with two dealerships to try and get the problem repaired however the parts are on back order for as long as 4 more weeks. the dealerships have stated this is a common problem with various service notices on it. they have informed me that it is due to faulty seals that cause leaking lubricant.
Reported in: CARTERSVILLE GA || Crash: N || VIN #: 1FADP3N22DL
POWER TRAIN
experiencing shuddering with acceleration from a stop position. my car makes a very loud noise along with vibrations, took my car into the dealership today, they checked the transmission said it was fine, they test drove it and of course since it is intermittent it didn't do it. i was told this is normal due to the fact that the transmission is an automatic but functions like a manual transmission. soon as i get in the car drive it about 5 miles and it starts doing it. i'm nervous driving it cause it also feels like it's going to die in the middle of acceleration. i feel that safety is compromised by this issue. it shudders the most at about 18-20mph from 0mph. i don't see how this can be normal, it feels so unsafe.
Reported in: BELTON MO || Crash: N || VIN #:
UNKNOWN OR OTHER
we purchased the 2013 focus at apple ford in red lion pa. we had that car approx 1 month and it would not go in reverse, we were told the jerking grinding hesitations were all "normal". after over a week in the garage it was determined by dealer they would swap out for another focus same year, but had more miles than the original focus. the first vin # was 1fadp3e2xdl274759. we continue to have all the above symptoms with the 2nd focus they traded us. i am taking back to garage this week for worsening issues with my transmission. i called ford and they told me that they (ford) could not send a copy of the letter that was mailed out explaining they have extended the warranty to 100,000 miles or 7 years because it is done by a "third party" ?? this includes the input shaft seals, the clutch & or a software calibration. my car is paid off in full and it is ridiculous that i am having to waste time going back and forth with ford about this. i have filed several complaints with no resolution. what happens when the warrenty expires, by then will i even have a car that is drivable? i do not even feel safe driving m car, therefore i only use it around home and never on trips or anywhere else.
Reported in: DOVER PA || Crash: N || VIN #: 1FADP3E24DL
POWER TRAIN
we purchased the 2013 focus at apple ford in red lion pa. we had that car approx 1 month and it would not go in reverse, we were told the jerking grinding hesitations were all "normal". after over a week in the garage it was determined by dealer they would swap out for another focus same year, but had more miles than the original focus. the first vin # was 1fadp3e2xdl274759. we continue to have all the above symptoms with the 2nd focus they traded us. i am taking back to garage this week for worsening issues with my transmission. i called ford and they told me that they (ford) could not send a copy of the letter that was mailed out explaining they have extended the warranty to 100,000 miles or 7 years because it is done by a "third party" ?? this includes the input shaft seals, the clutch & or a software calibration. my car is paid off in full and it is ridiculous that i am having to waste time going back and forth with ford about this. i have filed several complaints with no resolution. what happens when the warrenty expires, by then will i even have a car that is drivable? i do not even feel safe driving m car, therefore i only use it around home and never on trips or anywhere else.
Reported in: DOVER PA || Crash: N || VIN #: 1FADP3E24DL
ENGINE
shifting into neutral (while decelerating/braking) will intermittently cause engine rpms to rapidly drop, resulting in engine failure/stall. attempts to restart the engine are typically successful, although occasionally requiring multiple attempts, due to engine re-stalling. key factors seem to be engine oil temperature, and braking/decelerating.
Reported in: HAYWARD CA || Crash: N || VIN #: 1FADP3L92DL
POWER TRAIN
alarms went off, loss of instrument panel, complete loss of transmission power and engine cut out. "transmission fault, service transmission now" was the message received. had vehicle towed to ford service center. on august 17, 2014 at 60 miles an hour it happened again. have had car towed to service center again.
Reported in: CHELAN WA || Crash: N || VIN #: 1FADP3F27DL
ELECTRICAL SYSTEM
the car is experiencing transmission problems. it shudders and bogs down as i am accelerating, and often lurches forward unexpectedly. the car makes a loud grinding noise when shifting through gears. the problems began in low gears, but i am now experiencing problems at all speeds, including lurching forward. i have taken the car back to the dealership twice, only for them to tell me this is a normal occurrence. i am afraid the transmission issues will cause an accident. i am also concerned that the grinding of the gears will cause damage to other components of my vehicle.
Reported in: EDINBURG IL || Crash: N || VIN #:
ENGINE
the car is experiencing transmission problems. it shudders and bogs down as i am accelerating, and often lurches forward unexpectedly. the car makes a loud grinding noise when shifting through gears. the problems began in low gears, but i am now experiencing problems at all speeds, including lurching forward. i have taken the car back to the dealership twice, only for them to tell me this is a normal occurrence. i am afraid the transmission issues will cause an accident. i am also concerned that the grinding of the gears will cause damage to other components of my vehicle.
Reported in: EDINBURG IL || Crash: N || VIN #:
VEHICLE SPEED CONTROL
the car is experiencing transmission problems. it shudders and bogs down as i am accelerating, and often lurches forward unexpectedly. the car makes a loud grinding noise when shifting through gears. the problems began in low gears, but i am now experiencing problems at all speeds, including lurching forward. i have taken the car back to the dealership twice, only for them to tell me this is a normal occurrence. i am afraid the transmission issues will cause an accident. i am also concerned that the grinding of the gears will cause damage to other components of my vehicle.
Reported in: EDINBURG IL || Crash: N || VIN #:
UNKNOWN OR OTHER
when trying to drive in about 5 inches of snow, the traction/stability control kicked in and made my car go about an 1 inch a minute. ever since that incident, whenever i start from a stopped position, the car will stutter and sometimes slow down after starting even though i have my foot on the gas. this is not a problem if there is no traffic, but in heavy traffic or fast moving traffic, a person can get run over. there have been several times that the flow of traffic has had to either stop or considerably slow down while my car is slowly getting up to speed. i have taken my car in and the dealership says there is nothing wrong with the vehicle. they state that it is running properly. i have tried to trade in the vehicle and 1 dealership told me that they have heard of this problem by other focus owners. we have a friend that also has the same make and model, but it is an automatic, and they say they have the problem as well. so this is not just a problem with the manual transmission model.
Reported in: MADISON WI || Crash: N || VIN #:
UNKNOWN OR OTHER
the ford focus 2013 seems to have a lot of issue with transmission. i have taken my car about 8 times now to fix the grinding problem when it changes gear. a software fix was mostly done which solves the issue (may be) for a week and then it starts all over again. they changed the clutch or something related to that and worked fairly better during the winter of 2013 but come summer of 2014 same issue. in fact the grinding issue got so bad that i had no option but to take it back in. it started to grind in every gear possible. going up the hill was a huge nightmare. it used to grind all the way on the third gear till it shifted to fourth. so imagine sitting inside the car during that time. also, with the ac on it was a nightmare. i drive a little longer to work than most people and it is a scary drive every single day. the gear does not change smoothly, it does get stuck occasionally and i get huge jerks before it changes, and the dealers and ford have no clue what the issue is. they wont order a recall to fix it nor will they give me a new car. it is potentially unsafe to drive these focus cars. i am scared if the car will stop in the middle of the highway. i hope such a day does not come.
Reported in: SYKESVILLE MD || Crash: N || VIN #: 1FADP3K2XDL
POWER TRAIN
the transmission shakes, jerks, miss-shifts, and makes noises on starts from dead stop. it is horrible in stop and go traffic situations. i've had it serviced twice at the ford dealership, and the car runs well leaving the shop, only to return to the above mentioned problems within a very short period of time. i as well as all of my family members have experienced the problems, and the response i have gotten from ford's representatives is that it is just a minor irritation and not a serious problem. i beg to differ with ford in that it is a serious defect, which is potentially hazardous.
Reported in: ALBERT LEA MN || Crash: N || VIN #: 1FADP3F26DL
UNKNOWN OR OTHER
when you step on the gas the car hesitates then makes a grinding sound and lurches as the transmission engages. the problem has existed since we purchased the car its been in the shop multiple times, each time we get it back the problem still exists. this is completely unacceptable as we use it for a drivers education car!! the dealership was aware of this problem and they are just as culpable as for is for putting out an unsafe vehicle.
Reported in: LYNNWOOD WA || Crash: N || VIN #: 1FADP3F24DL
POWER TRAIN
car transmission constantly slips/lurches and grinds. dealer says this is "normal". car has been close to several accidents due to transmission slipping/lurching at intersections i do not feel safe to drive this car.
Reported in: SPRINGFIELD MO || Crash: N || VIN #: 1FADP3J27DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. while driving at low speeds, the transmission hesitated while shifting gears. the failure occurred intermittently on several occasions. the dealer was unable to duplicate the failure. the manufacturer was notified of the failure. the approximate failure mileage was 10,000.
Reported in: PORTLAND OR || Crash: N || VIN #: 1FADP3F24DL
POWER TRAIN
tl* the contact owns a 2013 ford focus. while attempting to park, the vehicle lunged forward. on a separate occasion, while idling at a traffic light, the vehicle hesitated when the accelerator pedal was depressed. the dealer stated that the transmission was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 8,000.
Reported in: SANTA CLARA CA || Crash: N || VIN #: 1FADP3F22DL
POWER TRAIN
the transmission shifts roughly between first and second gear. it causes the car to shutter and on an incline, has caused the vehicle to roll backwards. i have taken the car to a ford dealership at least 4 times to fix the issue, but they have told me each time that there is no problem with the transmission. my driver door and driver-side passenger door have both opened while i was driving because of a faulty latch. they opened on separate occasions, so i have been to ford twice because of the door not closing. lastly, the ac has two separate issues where it doesn't work. the technicians at ford have not been able to replicate the problem, so it has gone on unsolved.
Reported in: DESERT HOT SPRINGS CA || Crash: N || VIN #: 1FADP3K22DL
UNKNOWN OR OTHER
the transmission shifts roughly between first and second gear. it causes the car to shutter and on an incline, has caused the vehicle to roll backwards. i have taken the car to a ford dealership at least 4 times to fix the issue, but they have told me each time that there is no problem with the transmission. my driver door and driver-side passenger door have both opened while i was driving because of a faulty latch. they opened on separate occasions, so i have been to ford twice because of the door not closing. lastly, the ac has two separate issues where it doesn't work. the technicians at ford have not been able to replicate the problem, so it has gone on unsolved.
Reported in: DESERT HOT SPRINGS CA || Crash: N || VIN #: 1FADP3K22DL
SERVICE BRAKES
an enterprise branch put me in a defective rental. the brakes were bad. the enterprise employee who put gas in it advised the branch manager there was a problem but he put me in the car anyway. i have tried for a week to get a regional manager to return my call. there were two comments made by individuals involved with the dealership that lead me to believe this has happened before. i don't care about a refund. i want a corrective action plan that can be monitored to ensure no one is put in that position again. the second vehicle's engine maintenance was due
Reported in: HOUSTON TX || Crash: N || VIN #:
POWER TRAIN
tl* the contact owns a 2013 ford focus. while driving various speeds, the vehicle jerked and hesitated to accelerate when the accelerator pedal was depressed. the dealer was unable to determine the cause of the failure and stated that the transmission operated as designed. the manufacturer was not notified of the failure. the vin was unavailable. the approximate failure mileage was 50.
Reported in: MONROE GA || Crash: N || VIN #:
POWER TRAIN
tl* the contact owns a 2013 ford focus. the contact stated that while driving 45 mph, the vehicle started to jerk, and decelerated intermittently. the vehicle resumed normal operation after a minute. also, the contact mentioned that the vehicle experienced a clicking noise in the front end of vehicle. the vehicle was taken to the dealer. the technician reprogrammed the vehicle transmission soft wear, replaced the clutch and repaired a major electrical faults. the manufacturer was notified of the failure. the approximate failure mileage was 28,676.
Reported in: LA MIRADA CA || Crash: N || VIN #: 1FADP3K29DL
UNKNOWN OR OTHER
cpsc: i1490081a. 2013 ford focus. consumer stated the car stalls, stutters and also lurches between shifts. *ln
Reported in: LOUISVILLE KY || Crash: N || VIN #:
UNKNOWN OR OTHER
loud grinding noise coming from a brand new ford focus. being told that the sound is normal. i didn't sign up for a vehicle that sounds like it's dragging metal down the street only to be told this is normal for this vehicles dual transmission..
Reported in: ELMWOOD PARK IL || Crash: N || VIN #: 1FADP3J25DL
POWER TRAIN
continuance issues with my ford focus 2013 ford focus •banging, jumping, slipping, shaking and grinding: it's has now become an issue that's affects the drivability and safety of the vehicle and passengers. •bogging down •takes off in a lurch, accelerates rapidly at times, safety issue •cars rolls backward when stopped on a hill. safety issue •car occasionally jolts forward when shifting at low gear, safety issue •i’m told “it has to learn how you drive.” i drive the car every day and it still hasn't so called, learned •concerned about even pulling out in traffic for fear the car isn't going to go or will need time to find its gear. safety issue •in stop and go traffic it; slips often/hesitating/jerking/stuttering and grinding. •rpm spikes and drops when shifting. •noise when making a left hand turn. •sometimes will not go into reverse at all; on 9/9/14 stuck in a parking spot because the vehicle only moved two feet in reverse. prior to this incident, the vehicle was towed into dealers because it would not go into reverse at all.
Reported in: CHICAGO IL || Crash: N || VIN #: 1FADP3F22DL