ford focus Problems

ford focus 2010 Complaints

UNKNOWN OR OTHER

2010 ford focus se driver's side floor mat is not properly and securely retained in position and may slide up and under the accelerator pedal causing "stuck" pedal condition. the retention system consists of 2 posts mounted in the carpet and 2 corresponding holes in the mat. most other cars use a metal hook in the carpet that clips to a hole in the mat. the focus mat retention posts in the carpet are not strong enough to hold the mat in position. the mat easily comes off the posts during exit of the vehicle and then migrates up the floor kick during future ingress and egress. there was no incident in my situation but today i had to pull the mat down when it had migrated up the floor kick to almost touching the pedal mounting frame. if the mat "rolled up", it could catch and hold the pedal and not release when the driver removes his foot. tw*

Reported in: DEARBORN MI || Crash: N || VIN #:

SUSPENSION:FRONT

2010 ford focus-shocks appear to fail on front of vehicle with a loud noise on a moderate bump-some indicated loss of steering control-bottoms out completely this is an ongoing problem i wonder if i should park this thing.

Reported in: ODESSA TX || Crash: N || VIN #: 1FAHP3FN8AW

ELECTRICAL SYSTEM

car engine kills while driving at all speeds without warning. this has happened 7 times in the last 23 days, the last time on interstate in the left at 60 mph. car will not start for some time after but will start but stall again. the last time it stalled while turning across a 6 lane intersection with oncoming traffic at highway speed. first events occurred at 174.5 miles on the odometer and was towed to the dealer. on the evening of 31 march 2010. car returned on evening of 8 april dealer stating the instrument cluster caused problem with the coded key making the car think it was an unauthorized key. new instrument cluster would not load into the computers, dealer stated they had to force the computer loading. car returned to me the afternoon 8 april and brought back to the dealer the afternoon of 9 april for same issue with 300 miles. dealer states he is working with the manufacture on programming a new computer as this might be the problem but they are unsure, have never seen this before in a new car. of the 23 days i have owned this car it has been in the shop for over 20 days. i have lost my trust in this car and feel there is something very wrong for it to stall while moving in 60 mph traffic or in the center of intersections.

Reported in: RACINE WI || Crash: N || VIN #: 1FAHP3EN0AW

POWER TRAIN:AUTOMATIC TRANSMISSION

our 2010 automatic ford focus demonstrated problems with shifting gears at about 7,000 miles. once the car is warmed up it will not smoothly shift. this occurs while driving between 10-60 mph, and demonstrates major jerking when it finally does shift, with revving/increased rpms. this problem occurs everytime the car is driven. this is a major problem when entering a highway or a major road with traffic, since the car acceleration does not respond. the dealership said they are aware of the problem and if caught in time the computer is reprogrammed. at a certain point the reprogramming not longer works and the transmission needs major repair. the problem was not corrected with computer reprogramming, and is now in for major transmission repairs with 13,000 miles on it.

Reported in: PLYMOUTH MI || Crash: N || VIN #: 3FAHP0HAXAR

VEHICLE SPEED CONTROL

while braking when coming to a complete stop, the engine starts revving very high. depending on whether or not the car is in gear, the car will move even when applying the brake as hard as possible. this is an intermittent problem, in fact a very infrequent one. car has been brought into dealer on two occasions re: this problem and no diagnosis has been obtained. the car has less than 1500 miles on it. eight separate incidents have been noted, approximately every 150 miles. the problem has only occurred when stopping, never while driving.

Reported in: BRON NY || Crash: N || VIN #: 1FAHP3FN0AW

FUEL SYSTEM, GASOLINE

information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i am wondering what action i can take next. i own a brand new 2010 ford focus purchased in feb 2010. the car has a terrible smell on the inside, i have taken it back to the dealer where i purchased it and all they did was spray something in the car and send us home. the smell is so bad that all i can do is back the car out of my garage open the doors and windows and after doing that for several hours a day i drive it back into my garage to sit. i can't drive my brand new ford anywhere because i get so sick from the smell. i have contacted the ford motor company about my problem and they sent me to tousley ford. tousley had my vehicle for a few days and believe the problem is the plastic parts inside the car, and claim they can't do anything about my "toxic" car. i am wondering who i can talk to get an answer and some help getting my vehicle replace by another 2010 ford focus that doesn't have a very bad smell in it. my husband and i get sick every time we get in the car to drive it down the road. the hotter the inside of the car gets the worse the smell. the dealership even took the carpet in the truck out to see but found nothing but a terrible smell. ford has admitted that they don't want to spray anything more inside the car because it will "mask" the smell it already has l. how many months does it take owning a vehicle that you can only drive out of your garage to air it out and can't drive it down the road cause you get sick. [xxx]

Reported in: FOREST LAKE MN || Crash: N || VIN #:

ENGINE AND ENGINE COOLING

Reported in: FOREST LAKE MN || Crash: N || VIN #:

STEERING

driving with my family in my new ford focus 2010 and the steering wheel lock is like a stone, i could not turn either to the right or left. in the instrument panel appeared "assisted steering failure". fortunately for my passage by a quiet road and i stop. turn off and restart it and the failure disappeared, but listen to hum turn the steering wheel. take it to ford dealer and only reset the computer to delete the witness of fault and told me that is ready now. how can i drive safely after the lived?

Reported in: ZAPOPAN, JALISCO, MEXICO 00 || Crash: N || VIN #: WF0HP3XH8A1

LATCHES/LOCKS/LINKAGES

i was not able to turn the ignition key in my 2010 ford focus {ses trim level} past halfway between the accessory and on positions, then could not turn it back to "full off" to remove key. ford has known about this since the 2000 model year, but has not issued a recall.

Reported in: WILLOUGHBY OH || Crash: N || VIN #:

ENGINE AND ENGINE COOLING

tl*the contact owns a 2010 ford focus. the contact stated that when she rear ended the truck in front her, the engine began smoking. the vehicle caught fire and was destroyed. there were no injuries. a police report was filed. the manufacturer was not notified. the vin was unavailable when the complaint was filed. the current and failure mileages were unknown.

Reported in: SEARCY AR || Crash: Y || VIN #:

ELECTRICAL SYSTEM

the steering wheel and front wheels lock if the contact key is in the off position as described in my owner's focus 2010(manual transmission) booklet if we want to pull the focus behind my 1998 30 foot winnebago adventurer. so i turned the key in position 2, accessories, and drove more than 500 miles after adequate wiring was performed. the focus battery was dead. a ford dealer could not solve this mystery. just in case my eml is [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: LAVAL, QC. CANADA 00 || Crash: N || VIN #:

POWER TRAIN

Reported in: LAVAL, QC. CANADA 00 || Crash: N || VIN #:

VISIBILITY:SUN ROOF ASSEMBLY

driving on highway 65 mph than i heard a loud boom and glass was all over me . the sun roof had shattered . pulled over very scared that i may have been cut. sunroof was vented open when this happened . dealership refuses to replace at their cost . had to report to insurance company. on my way to independent glass company at my expense ! 2010 ford focus 8700 miles.

Reported in: PELHAM NH || Crash: N || VIN #: 1FAHP3FN1AW

SEATS

my 2010 ford focus cannot be driven with the headrest in place. it pushes my head too far forward to an unnatural and painful posture. i know it's a safety item, but i had to remove it so it compromises rather than enhances safety. i would replace it with an aftermarket headrest with better design if i could find one.

Reported in: YORK HARBOR ME || Crash: N || VIN #: 1FAHP3FN7AW

TRACTION CONTROL SYSTEM

mom and i was driving a rental. 2010 ford focus. earlier that day she was driving the car an complained it was wobbling when the steering wheel still. for me, at first when i was driving i thought it was the wind making the car wobble, but as i was driving down the highway and notice my back right tire rotation was very unusual (it just didn't feel right) so i slow down to feel the same reaction. when i did my car fishtailed into the median wall of the highway (smashing in the right side or driver side of the car) (when hitting the wall , the breaks and steering wheel locked up) and bounced me across to the left side of the highway hitting the metal rail that help me stop rolling, ended up with minor injuries, serious headaches, and a so called ticket of $130 failure to control my vehicle i don't know if ford focus function that way, but i will never advise anyone to ever get a ford!

Reported in: CINCINNATI OH || Crash: Y || VIN #:

WHEELS

Reported in: CINCINNATI OH || Crash: Y || VIN #:

STEERING

Reported in: CINCINNATI OH || Crash: Y || VIN #:

TIRES

Reported in: CINCINNATI OH || Crash: Y || VIN #:

AIR BAGS

air bags failed to deploy on 2010 ford focus during rollover accident.

Reported in: MABANK TX || Crash: Y || VIN #: 1FAHP3EN8AW

AIR BAGS:SIDE/WINDOW

air bags failed to deploy on 2010 ford focus during rollover accident.

Reported in: MABANK TX || Crash: Y || VIN #: 1FAHP3EN8AW

VISIBILITY:SUN ROOF ASSEMBLY

tl*the contact owns a 2010 ford focus. while driving approximately 65 mph with the sun roof closed and the glass shattered. nothing hit the sun roof nor was she driving underneath an overpass. she immediately drove the vehicle to the dealer. the dealer advised her that the sunroof glass needed to be replaced and the vehicle was repaired. the dealer and the manufacturer did not assume any responsibility for the failure. the approximate failure mileage was 15,500. updated 5/9/11 *cn updated 05/16/11

Reported in: LAWRENCE KS || Crash: N || VIN #: 1FAHP3HN5AW

ELECTRICAL SYSTEM

purchased vehicle october 2010, driver side seat belt unbuckles and key sticks in ignition and steering wheel locks.

Reported in: CHESAPEAKE VA || Crash: N || VIN #: 1FAFP31N07W

SEAT BELTS

purchased vehicle october 2010, driver side seat belt unbuckles and key sticks in ignition and steering wheel locks.

Reported in: CHESAPEAKE VA || Crash: N || VIN #: 1FAFP31N07W

STEERING

purchased vehicle october 2010, driver side seat belt unbuckles and key sticks in ignition and steering wheel locks.

Reported in: CHESAPEAKE VA || Crash: N || VIN #: 1FAFP31N07W

VISIBILITY

2011 ford focus @ 1281 miles on 3/4/2011- windshield wiper blades not clearing windshield and lift off glass. wiper blades then broke off of wiper arm due to defective plastic clip attachment. drivers side blade partially detached while driving at highway speeds in heavy rain and became trapped under passenger blade disabling it. passenger blade had to be replaced due to cracking of plastic clip 1 week later @ 1587 miles. both blades were replaced at a ford dealership with non-defective parts at no cost to owner.

Reported in: FAYETTEVILLE NC || Crash: N || VIN #: 1FAHP3HN1BW

AIR BAGS

tl* the contact owns a 2010 ford focus. the contact was driving 35 mph when a vehicle drove into her path and the contact crashed head-on into the vehicle. the contact stated that the air bags did not deploy. the contact sustained chest injuries and the vehicle was destroyed. a police report was filed and the vehicle was towed by the insurance company. the contacted was awaiting a return call from the dealer. the manufacturer was not contacted. the vin was unavailable. the failure mileage was 23,000. updated 05/24/11*lj updated 2/8/12 *cn

Reported in: UNION CITY CA || Crash: Y || VIN #: 1FAHP3ENXAW

ENGINE AND ENGINE COOLING:COOLING SYSTEM

four weeks after i purchased my 2010 ford focus, i turned on the a/c and to my surprise the a/c never got cold. i had it running for 20 minutes but it never got cold. the next day called and took the car to be checked out, they kept it two days and had me come pick it up saying that they would have to investigate. the next day i got a call from fairfield ford saying that there was a object in the a/c and not covered by my warranty! when i bought the car in february it was still cold weather so never turned on the a/c when i did the test drive, never would think that a almost new car that is pre-owned would have a bad a/c system!! i truly think the a/c was bad and they knew it prior to selling the car to me. now having squeaks when i back out my garage in the mornings, recently had it checked and the say my back drums are no longer round and need to be resurfaced or replaced!! only have had this car 6 wks now and so far have two major problems with it, have notified the bbb about the a/c, guess now have to contact them about the brakes too.!

Reported in: FAIRIFELD CA || Crash: N || VIN #: 1FAHP3FNXAW

SERVICE BRAKES, HYDRAULIC

Reported in: FAIRIFELD CA || Crash: N || VIN #: 1FAHP3FNXAW

POWER TRAIN:AUTOMATIC TRANSMISSION

noises coming from transmission.....sounds like gears possibly grinding a bit? had dealer check out problem, said ford co. was aware of noises but may wait till further complaints come in. dealer told me to call or come back if gets worse..its getting worse. car is about 2 months old with 1800 miles on it, 4 speed auto tranny. noise is most prominent while going over bumps and accelerating and stopping and accelerating.

Reported in: CHARLESTON SC || Crash: N || VIN #: 1FAHP3FN7BW

VEHICLE SPEED CONTROL

tl*the contact owns a 2010 ford focus. while the vehicle was stopped the engine began to idle very loudly. the contact also stated the vehicle would intermittently stall while driving at any speed. upon restarting the vehicle it would operate normally. the vehicle was taken to an authorized dealer on five occasions and advised the contact that the throttle body needed to be repaired. the vehicle was not repaired. the failure mileage was 12,000 and the current mileage was 19,000.

Reported in: HERMINIE PA || Crash: N || VIN #: 1FAHP3GN9AW

POWER TRAIN:AUTOMATIC TRANSMISSION

2010 ford focus was having rough idling while stopped and the car being on and on park. took it to the ford dealership because it's still under warranty, the supposedly checked and fixed it. it stopped doing that for a few days then it started back again within a week i took it back to the dealership. they kept the car for a day and a half and when they returned it they didn't say what was wrong with it they just cleaned out the throttle as per the paperwork the gave me. then about a week later i was driving on the freeway and the gas pedal (acceleration) stopped working and the wrench light came on! it's amazing how many people really don't pay attention on the freeway i almost got rearended. so i had to have it towed to the dealership at almost 10pm saturday night. come monday afternoon they wanted to release the car because they could not find anything wrong with it. i told them there is no way i am taking the car back. a car doesn't stop working in the middle of the freeway for no reason now come wed. still have not heard anything as of yet!!!!

Reported in: CANYON COUNTRY CA || Crash: N || VIN #:

UNKNOWN OR OTHER

i was going to e. grand river @ posted speed other car made left turn failing to yield and struck into my car, went over curb and struck brick foundation. my right hand bone broke, had surgery to fix. my 2010 focus is totaled.

Reported in: DETROIT MI || Crash: Y || VIN #: 1FAHP3FN0AW

SUSPENSION:FRONT

i had similar problem as complaint filed odi10307817. i would have a loud noise like the car suspension was bottoming out when going over moderate bumps. i also had excessive tire wear on front tires at only 32000 miles, front tires had to be replaced. ford said they could not duplicate the problem of bottoming out after much complaining ford finally fixed everything but said the front end was out of alignment. when asked what was done to fix the problem was informed that the subframe had to be adjusted and because of that an alignment had to be performed. i even found on ford's website a service bulletin for there service technicians for the loud noise when bottoming out.

Reported in: ALVORD TX || Crash: N || VIN #: 1FAHP3FN2AW

ELECTRICAL SYSTEM

tl* the contact owns a 2010 ford focus. the contact stated that all four doors on the vehicle were defective. when the contact pushed the unlock button it would not respond or the door would continue to stay locked. the dealer replaced the door locks numerous times, but the failure recurred. the manufacturer was notified of the failure. the failure mileage was 16 and the current mileage was 26,127. updated 8/30/11 *cn updated 09/28/11

Reported in: SEARCY AR || Crash: N || VIN #: 1FAHP3GN0AW

LATCHES/LOCKS/LINKAGES

Reported in: SEARCY AR || Crash: N || VIN #: 1FAHP3GN0AW

SERVICE BRAKES, HYDRAULIC

tl* the contact owns a 2010 ford focus. the contact stated there was a clicking noise in the front of the vehicle. the contact took the vehicle to the dealer who was unable to diagnose the failure. the contact also had to replace the brakes and struts, because the vehicle pulled to the right when the brakes were applied. the failure mileage was 10 and the current mileage 15,506.

Reported in: ALBEQUERQUE NM || Crash: N || VIN #: 1FAHP3GN2AW

POWER TRAIN:AUTOMATIC TRANSMISSION

i bought a 2010 ford focus in october of last year. i have not had any problems untill now. i was driving up the road and my vehicle lost its power completly and the wrench light came on. the 3 things i have found common when this happens is that my rpms are at 1.5 trying to push to 2...the mph is about 45 to 50 and i had just filled up with gas a few days prior and was at approximately 3/4 tank full. i pull it over to park and it shakes violently. i have no power in the gas pedal. i turn the car off for a minute then try to start it up again and it takes a bit for it to turn over. then its running fine..that is untill it does it again. this week will be the 3rd time the dealer has my car to try and figure out what's wrong. they continue to tell me nothing.g is wrong and they arent picking up any codes. i asked them if they looked under the hood and they sd yes. they have gone to ford this time to find some kind of answer. this car doesn't even have 20k miles on.it. i bought it brand new. it is under full warranty thank goodness otherwise i would be screwed. *tt

Reported in: UNITY ME || Crash: N || VIN #:

ENGINE AND ENGINE COOLING:ENGINE

tl* the contact owns a 2010 ford focus. the contact stated that the ignition wiring was exposed and would cause the third cylinder to misfire. the vehicle would also stall while driving 10 mph. the vehicle restarted immediately, but the contact had to continuously apply pressure to the accelerator pedal due to the loss of the third cylinder. the vehicle was taken to an authorized dealer, who stated that the wiring was chewed by a rodent, resulting in the stalling. the vehicle was repaired by replacing the exposed wiring. there was no recall for this failure. the manufacturer was notified, and stated that it was up to the dealer whether or not to repair the vehicle. the failure mileage was 25,000.

Reported in: HOPEWELL JUNCTION NY || Crash: N || VIN #: 1FAHP3FN2AW

ENGINE AND ENGINE COOLING:ENGINE

tl* the contact owns a 2010 ford focus. the contact stated that while driving 60 mph, the vehicle suddenly stalled. after a few minutes, the vehicle restarted and began to drive as normal. the dealer diagnosed that there was a sensor failure inside of the engine. the vehicle was repaired. the failure mileage was 12,000 and the current mileage was 15,000.

Reported in: PITTSBURG PA || Crash: N || VIN #: 1FAHP3GN6AW

POWER TRAIN:AUTOMATIC TRANSMISSION

bought used 2010 ford focus in february. had no problem for the first 3 months of owning the vehicle, then all of a sudden i was having issues. the car started pulling to the right too much, took it to the dealership where i bought the car, they said its normal for the "slight" pulling to the right as it's the road and not the car (tire pressure was all in range), so they sent me home. this is an ongoing issue with no answer. two weeks after, i was having steering wheel problems. it would shake("rattle") when coming to a stop(breaking) and when i was driving over 45 mph. same dealership ran a diagnostic testing as well as test drive,found nothing was wrong, this has been an ongoing issue for 3 months with no fixes. i took it to a ford certified dealership, they found nothing that was causing the problem, nothing they can do to help me further. i am also having an a/c issue, it is not cooling at max and is emitting a foul odor after turning the vehicle on. dealership checked the cabin filters and cooling liquids, all was clean and full - offered to do a "spray" to try and eliminate the odor,but did not want to proceed with that option.. my biggest issue is with the car not accelerating when pressing gas pedal and also keeps rolling forward after applying breaks and when at a stop. this is a recent issue within the past month. i will press the brake pedal when coming to a stop, but have to push the brake pedal almost down to the floor to make it stop completely. i have had close-calls with running into the back of other vehicles in front of me because of this issue. also when i am at a complete stop, the car will unexpectedly "kick" and keep moving forward, thus causing me to have to put even more pressure on the brakes to make it stop. along side that issue is with my accelerator. i will apply the gas pedal and the car would not accelerate and will give a few kicks if i press it down on it more to make it accelerate. no fixes. ongoing issue over a month.

Reported in: CORAL SPRINGS FL || Crash: N || VIN #: 1FAHP3GN6AW

FUEL SYSTEM, GASOLINE

electronic throttle body light comes and 2010 ford focus just loses power..this seems to be a on going issue....

Reported in: VALLEJO CA || Crash: N || VIN #: 1FAHP3FN0AW

VEHICLE SPEED CONTROL

electronic throttle body light comes and 2010 ford focus just loses power..this seems to be a on going issue....

Reported in: VALLEJO CA || Crash: N || VIN #: 1FAHP3FN0AW

LATCHES/LOCKS/LINKAGES

i own a 2010 ford focus. the back door on the driver's side will not open or close. the dealer was supposed to have fixed it but it is back to not working. this same thing has happened to my son who owns a 2008 ford focus. i think ford needs a recall on the 2008 and 2010 ford focus.

Reported in: SHERIDAN AR || Crash: N || VIN #: 1FAHP3HN9AW

STRUCTURE:BODY:DOOR

Reported in: SHERIDAN AR || Crash: N || VIN #: 1FAHP3HN9AW

VISIBILITY:SUN ROOF ASSEMBLY

tl* the contact owns a 2010 ford focus. the contact stated both passenger and drivers rear power doors were defective. she was only able to exit the vehicle from the rear, if the vehicle was in park and the front driver side door was opened. the dealer advised her that the vehicle was operating as designed and to replace the locking mechanism if she did not feel safe. the manufacturer was not notified nor was the vehicle repaired. the current mileage was 23,135. the approximate failure mileage was 10,000. updated 9/27/11 *cn the sunroof leaked water and the tires caused a sever vibration. the tire issue has sine been resolved.

Reported in: IMLAY CITY MI || Crash: N || VIN #: 1FAHP3HN3AW

LATCHES/LOCKS/LINKAGES

Reported in: IMLAY CITY MI || Crash: N || VIN #: 1FAHP3HN3AW

TIRES

Reported in: IMLAY CITY MI || Crash: N || VIN #: 1FAHP3HN3AW

LATCHES/LOCKS/LINKAGES

tl* the contact owns a 2010 ford focus. the contact stated that all four doors exhibited failures when unlocking the vehicle using the key fob and manually. the contact had taken the vehicle to the dealer twice and the dealer was able to get the doors opened by replacing the linkage. the contact believed the failure to be a manufacturing defect. the contact had to crawl through the window in order to enter the vehicle. the failure mileage was 10,900. the right and left rear doors would no longer open; not even manually. updated 09/29/11 updated 9/27/11 *cn ford informed the consumer, they were not responsible for any repairs, due to the fact the consumer lives on a gravel road and dirt was getting inside the door locks. they claimed it was an environmental issue. updated 10/14/11.*jb updated 11/07/11 *bf the consumer stated he/she did not crawl through the window. ford told the consumer to crawl through the window in the event of an accident. the consumer declined due to being disabled. the consumer stated the failure mileage was before 10,900. updated 06/13/2012 *js updated 06/15/12 updated 06/21/12 ... updated 08/15/12 *bf updated 08/20/12 *bf updated 08/20/2012 *js the consumer stated the right rear door could not be unlocked manually or by remote. updated 08/21/12 updated 08/11/12 *bf updated 09/17/2012 *js the consumer stated the left rear door and right rear door would not unlock manually or with the remote. updated 09/24/12

Reported in: DIAMOND MO || Crash: N || VIN #: 1FAHP3FN1AW

ENGINE AND ENGINE COOLING

the incident occurred on 9/1/2011 at about 3:00 pm. traffic was light and weather was dry and sunny. we had been driving about 3 � to 4 hours when the problem began. while driving the posted speed limit in ohio on i-75 southbound just south of mile marker 99 the car started behaving like i was out of gas even though i had at least a half tank left. it started to stall as i pulled it to the shoulder of the road. as i got it stopped i noticed smoke/steam coming from under the hood. i attempted to open the hood latch inside the car but was unable to. my wife and i exited the car and went to the front where she noticed it was on fire. we immediately called 911 for help. the fire department and ohio state troopers arrived and attempted to put the fire out. the car was totally destroyed as the fire completely engulfed the car. the vehicle was never modified from stock and was maintained as required.

Reported in: STERLING HEIGHTS MI || Crash: N || VIN #:

LATCHES/LOCKS/LINKAGES

i was locked in my own car! the driver's side door would not unlock. i tried the inside door latch, the outside door latch, key fob, and even tried to unlock with the key from the outside. i had friends trying to help me get the door unlocked, with no luck. i had to crawl out the passenger side of the car. after letting the car sit of over an hour, the door would finally unlock. the dealer is saying it is the actuator motor going out, cost for the motor alone is $400. that does not include the labor to install it. i think it is ridiculous that an electrical motor would go out with only 38000 miles on it. from what i have read, there most certainly should be a recall. hopefully it will not require someone getting trapped in a car and loosing their life for that to happen.

Reported in: DOUGLASSVILLE TX || Crash: N || VIN #:

ELECTRICAL SYSTEM

Reported in: DOUGLASSVILLE TX || Crash: N || VIN #:

UNKNOWN OR OTHER

after purchasing car paint came off under passanger front door ,about an inch long and 1/4 wide. at 32000 miles paint was coming off of hood 1 inch wide and 1 inch long. *tt

Reported in: WIND GAP PA || Crash: N || VIN #: 1FAHP3FN8AW

SUSPENSION

both rear tires started making noise. took it to dealer and they said i had to replace 2 tires cause they cupped. bought 4 new tires and had an allignment done. did everything they told me i had to do and now again tires cupped. took it to dealer and now they said it needs a rear adjustment kit that cost over $900 plus labor, new tires and allignment. ford nor dealer want to cover all cost. also makes a loud thump when going over bump like shocks are bad. took it to dealer and they said shocks were good and nothing was wrong with it.

Reported in: GLENCOE MN || Crash: N || VIN #: 1FAHP3FN9AW

LATCHES/LOCKS/LINKAGES

tl* the contact owns a 2010 ford focus se. the contact stated that the doors would not unlock. the contact was concerned about being locked in the vehicle and not being able to exit. the vehicle was taken to the dealer and they advised her that they were unable to diagnose the failure. the manufacturer was contacted and they offered no assistance. the vehicle was not repaired. the failure mileage was approximately 25,400.

Reported in: GLENALLEN MO || Crash: N || VIN #: 1FAHP3FN5AW

WHEELS

both tires on back cupped and i was told by dealer that it was because i did not rotate them. i had to buy tires and also pay for alignment. now at 56251 miles it did it again. took it to dealer again and now they day it needs a rear adjustment kit that cost $240.00 dollars and i have to pay for it. the service consultant said it was a factory defect but ford says it isn't and they will not pay for it. also i took it in because it makes a loud thump when i hit a bump. i told them it sounds like shocks are bad but they said nothing is wrong with car.

Reported in: GLENCOE MN || Crash: N || VIN #: 1FAHP3FN9AW

SUSPENSION

Reported in: GLENCOE MN || Crash: N || VIN #: 1FAHP3FN9AW

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

tl* the contact owns a 2010 ford focus. the contact stated that the doors would not open automatically or manually. the vehicle was taken to the dealer numerous times for the failure where the dealer inspected the vehicle and advised that if the door locks were replaced, the failure would not be corrected. the manufacturer sent an engineer to inspect the vehicle. the engineer advised the contact that the vehicle did not have a failure but more so a maintenance problem in which the vehicle doors would not lock because dirt had built up between the locks. the vehicle was not repaired. the failure mileage was 100, 000 and the current mileage was 20,000. the vin was not available. updated11/29/11 *bf updated 01/30/12

Reported in: HARRISON AR || Crash: N || VIN #: 1FAHP3FNXAW

SEATS

the head rest project forward to the point of causing neck pain and headaches. causes severe pain making it hard to sleep after driving for any length of time.

Reported in: LOUISVILLE KY || Crash: N || VIN #: 1FAHP3GN0AW

AIR BAGS

the 2010 ford focus was hit causing it to flip end over end with major damage to the front and rear of the vehicle. the drivers front air bag did not open.. all side and passenger air bags did open. the insurance company considers the focus to be a total loss.

Reported in: MENIFEE CA || Crash: Y || VIN #: 1FAHP3FN9AW

TIRES

tl* the contact owns a 2010 ford focus with kumho solus tires, size 205 50/16, dot number: c0117. the contact stated that the tires were wearing prematurely. the passenger side tire was replaced twice and each time, there was only 1,000 miles accrued on the tire. the contact stated that the premature wear was caused by the tread of the tire. the failure mileage was 850 and the current mileage was 4,400.

Reported in: BETHLEHEM PA || Crash: N || VIN #: 1FAHP3HN9AW

SERVICE BRAKES, HYDRAULIC

2010 ford focus driver's front brake pad completely worn away prior to 18,000 miles, took in for warranty coverage and told if the calipur was bad it would be replaced per warranty. ford tech stated caliper was sticking but i was over the 18,000 mile timeframe for maintenance issues. i contacted several independant brake companies and was told that there was no reason for the brakes to fail at that mileage and age. ford wanted to charge almost $500 for repair. took to another independant brake service place and was told that the caliper is sticking, had to replace driver's front brake pad as it was worn metal to metal and did damage to the rotor. no warning that brakes were going bad until the pad was completely worn away at which time i contacted ford and took it in. ford refused to recogize it was a defect.

Reported in: PARMA HEIGHTS OH || Crash: N || VIN #: 1FAHP3FN2AW

SUSPENSION

the car bottoms out easily when driving on paved roads. if you hit a slight variation in the road, you have to slow way down or the car hits bottom. going over dirt roads or crossing railroad tracks requires a minimal, barely moving speed. the tire pressure is accurate. ford dealer tells me there is nothing wrong.

Reported in: POWNAL VT || Crash: N || VIN #: 1FAHP3FN6AW

LATCHES/LOCKS/LINKAGES

my 2010 ford focus was purchased on 3/10/2010. within the first week of ownership, the door locks were not working properly and the vehicle was taken to the dealer for repair. the problem repeated intermittently and the vehicle was taken back numerous time with the same complaint. today, after having dealt with working/non-working locks on the doors, especially the driver's door for more than a month, we got the same response, "we need to see the vehicle when the problem is occurring." how am i supposed to recreate the problem to suit their objection to making a repair? in checking further into this i found that this situation has existed since the 2000 ford focus. when is ford going to be made to fix this so that we do not end up pay out nearly $500 for a 4-door lock assembly replacement? enough is enough! in an accident, someone is not going to get out of the vehicle and if there is a fire, possibly none of the occupants will escape. ford is not willing to fix this. i think it is time that this safety matter was address by an agency that can make them deal with it once and for all. a ten year intermittent failure record is not a good one. it makes me wonder how many people have died or been injured dealing with locks that do not operate as expected? crawling over the center console to exit from the passenger's side of the vehicle is not practical for those of us who are elderly and/or disabled. i am both elderly and disabled. now what?

Reported in: EARP CA || Crash: N || VIN #:

STRUCTURE:BODY

tl* the contact owns a 2010 ford focus. the contact was driving 55 mph when he crashed into a deer. the impact caused the roof to detach from the vehicle. the contact spoke with the manufacturer and inquired of how the roof was secured to the vehicle but the manufacturer would not provide the requested information. the contact spoke to a local mechanic and was advised that the roof should have been welded much more securely than what it was. the vehicle was destroyed. the failure and the current mileages were 15,000. updated 04/19/12*lj updated 05/02/12

Reported in: FLOYD VA || Crash: Y || VIN #: 1FAHP3EN7AW

SUSPENSION

car bottoms out bad it does not matter if you are doing five mph over a speed bump or 35 mph and go into a corner most of the time the car will bottom out and if you are out on the freeway doing 65 mph and hit a dip or a sharp corner in the road hold on because it almost jars your teeth loose because it bottoms out so bad i have had to checked by ford nothing can be done about it told it was just the nature of this car.

Reported in: COOS BAY OR || Crash: N || VIN #: 1FAHP3FN1AW

LATCHES/LOCKS/LINKAGES

all but the driver's door would not unlock. i tried the inside door latch, the outside door latch, key fob, and even tried to unlock with the key from the outside. car was taken to ford dealer twice when getting there everything worked fine third time it would not unlock for them they replaced door lock latch ¿�actuator assembly and door lock switch assembly. worked fine for about a week and started doing the same thing called and got appointment for that friday got ready to take in and they started working again and have worked since but still concerned about this happening and us not being able to get out of the car period.

Reported in: COOS BAY OR || Crash: N || VIN #: 1FAHP3FN1AW

ELECTRICAL SYSTEM

Reported in: COOS BAY OR || Crash: N || VIN #: 1FAHP3FN1AW

AIR BAGS

tl* the contact owns a 2010 ford focus. the contact stated that while driving 40 mph, he was involved in a head on crash and none of the air bags deployed. the contact also mentioned that the automatic switch failed since the engine was still running after the crash. the contact did not file a police report and no injuries were reported. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and the current mileage was 52,000.

Reported in: SAN DIEGO CA || Crash: Y || VIN #: 1FAHP3GN0AW

SUSPENSION

vehicle constantly "bottoms out" over minor pot holes in road or over speed bumps...if dip in freeway at freeway speeds the jolt will knock your teeth out. been to dealer and independent mechanics and all say that suspension system is intact and nothing bent or broken. it is horrible however to have to experience. the shocks must be horrible and not well built for the car. have had constant tire wear from poor alignment and again, it's the front suspension that does not hold. *js

Reported in: ALLEN TX || Crash: N || VIN #: 1FAHP3FN7AW

ENGINE AND ENGINE COOLING

tl* the contact owns a 2010 ford focus. the contact stated that another vehicle crashed into the side of the vehicle. the air bags did deploy and the contact sustained minor injuries. a police report was filed. the vehicle could not be shut off nor shifted into park following the crash. the vehicle was towed by the contact�s insurance company who ruled the vehicle as destroyed. the contact was informed that the ignition wires had to be cut to shut the vehicle off. the failure and the current mileage was 43,648.

Reported in: WHITEHALL NY || Crash: Y || VIN #: 1FAHP3FN9AW

LATCHES/LOCKS/LINKAGES

tl* the contact owns a 2010 ford focus. the contact stated that the rear door locks could not be locked or unlocked manually or when using the keyless entry remote. the contact took the vehicle to a local dealer where the dealer advised that they were unable to determine the failure. in addition, the doors could not be unlocked from inside the vehicle. the vehicle was not repaired. the failure mileage was 40,000. updated 05/31/12*lj

Reported in: RED BLUFF CA || Crash: N || VIN #: 1FAHP3FN2AW

ENGINE

focus would lose rpm's when idling, would almost stall. took to dealership and they first said it was due to tank being topped off and said it was corrected. problems still existed so took back 2 more times and finally said it was a sensor. replaced and worked fine for couple of years. now it is having same problem, seems the sensor for the idle is not made very well. have appointment scheduled to take in for repairs. *js

Reported in: HEARTLAND TX || Crash: N || VIN #: 1FAHP3FN2AW

LATCHES/LOCKS/LINKAGES

first automatic door lock problem: the passenger side rear door lock will not respond to fob, interior auto door lock opener or manual intervention. repair shop checked fuse, but it was ok. later that day the lock began to work. a few days later it stopped working and has not worked since. door is unusable because it is locked. second automatic door lock problem: the driver's side rear door lock stopped locking. won't respond to fob, interior auto door lock opener or manual intervention. door can not be locked. third automatic door lock problem: passenger side door won't unlock using fob, interior auto door lock opener. manual intervention using inside door handle opens the door. fourth automatic door lock problem: i hope it won't be the drivers door!!!

Reported in: CHELSEA MI || Crash: N || VIN #: IFAHP3FN7AW

TIRES

i bought this car new with 182 miles on it. i had all of the service performed at the dealership where i bought it (all-star ford in palestine, tx), beginning with the oil changes. at the first oil change, i had the tires rotated. after that, i had them rotated at every other oil change (without exception) and at 18,940 miles, i am told that all four of the tires are "cupped" on the inside tread. all the dealership wants to do is sell me more tires and suggest that i have them rotated at every oil change. for a car that has less than 20,000 miles on it, this is unacceptable. my first reaction was to put it back into the showroom! right through the glass windows! but, i refrained. nonetheless, this is a design defect and should be corrected by the manufacturer. *js

Reported in: PALESTINE TX || Crash: N || VIN #: 1FAHP3FN1AW

POWER TRAIN

on june 22, the mechanic's wrench appeared in the dashboard while sitting in idle with the gear shift in park. the ford manual states that the warning sign is related to the throttle/transmission. i turned the motor off and restarted the car and the mechanic's wrench went away. on june 25th, the mechanic's wrench appeared again while driving at about 30 mph and the car started to jerk. it was hard to keep it in the road. i dropped it off at the dealership and they said they could not find any codes registered in the computer system. they stated they could not find anything wrong and even checked on the ford website but could not find anything. i was told to bring it back if it happens again. this does not help because i know something is wrong or the light would not come on and the car would not act the way it had. i am afraid to drive the car in fear of having an accident. ford is not concerned about this safety issue. there should be a recall on this problem since i have seen many online complaints about this same issue. please don't wait until someone dies like the issue that loomed around the ford pinto that caught fire on impact due to where the gas tank was located. *jb

Reported in: MILWAUKEE WI || Crash: N || VIN #:

VEHICLE SPEED CONTROL

Reported in: MILWAUKEE WI || Crash: N || VIN #:

ELECTRONIC STABILITY CONTROL

when i was driving, the car would lose power. sometimes, it would just slow randomly, and many times it would just lose all throttle and stop. it happened on the highway going over 65 mph, on a busy street traveling 40 mph, and in the middle of a turn at a busy intersection. apparently, this is happening to many ford focuses (http://www.focusfanatics.com/forum/showthread.php?t=271461), and something must be done about this. it is dangerous. not only is it not covered under the powertrain warranty, it is $600 to fix! this is awful, and it should be re-called. someone will end up getting killed, and ford should be sued for their death. if this is happening to so many cars they should not pay to fix it, it should be recalled!

Reported in: WILLOW SPRINGS IL || Crash: N || VIN #: 1FAHP3FN9AW

FUEL/PROPULSION SYSTEM

Reported in: WILLOW SPRINGS IL || Crash: N || VIN #: 1FAHP3FN9AW

ELECTRICAL SYSTEM

Reported in: WILLOW SPRINGS IL || Crash: N || VIN #: 1FAHP3FN9AW

AIR BAGS

i own and operate west warwick auto body in west warwick ri 02893. we repaired this car in march and ford motor co has a air bag sensor still on back order.the customer is driving this car with the air bag light on and we are very uncomfortable with this and so is the customer. we have had a wriiten complaint in with ford since april 11,2012 the complaint # is [xxx]. the part # on back order is as4z54632a22a. please call me on this we really would like help. ford has not been helpfull at all. the cust name is [xxx] his phone # is [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Reported in: WEST WARWICK RI || Crash: Y || VIN #: 1FAHP3FN8AW

SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

2010 ford focus. consumer states problem with vehicle head rests *tgw the consumer stated the head rest forced her to lean forward and they could not be adjusted. the consumer stated she had to turn the head rest backwards in order to driver the vehicle. *jb

Reported in: SOUTH RIDING VA || Crash: N || VIN #: 1FAHP3GN5AW

FUEL/PROPULSION SYSTEM

was driving in town and my information display notified me that the car had 50 miles left to empty. suddenly info display started dropping 1 or 2 miles every 10-30 seconds and went from 50 miles to 8 miles to e in less than 10 miles. i was lucky to be driving in town. if i had been on the interstate i could have run out of gas without enough warning and could have caused an accident. not sure if the display was inaccurate and i had more gas? for perspective: if info display shows that car is getting an average 35.4 mpg and holds 13.5 gallons, should get 477 miles per tank. i added 11.4 gallons, and info showed 441 miles to empty. 441/ 35.4mpg = 12.45 gallons should be in tank. 12.45 gallons - 11.4 added = 1.05 gallons left in tank at fill up, which should have shown = 37.17 miles to empty, not 8. i will keep and eye on this and see if it happens again. i will also keep track of mileage and calculate my mpg.

Reported in: GREENBRIER TN || Crash: N || VIN #:

SUSPENSION

steering wheel vibration is felt upon application of the brakes. the vibrations are stronger at higher speeds. an automotive specialist told me it is a characteristic of the ford focus due to underdesigned suspension components. this can create a potential safety hazzard at interstate speeds (65mph) due to the strong vibrations in the steering wheel.

Reported in: FRESNO OH || Crash: N || VIN #: 1FAHP3FN5AW

ENGINE

tl* the contact owns a 2010 ford focus. the contact stated that when the door latch button was depressed the button would immediately release, causing the doors to remain unlocked. the contact stated that the failure recurred intermittently. the vehicle was not taken to the dealer. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 48,670 and the current mileage was 48,889. updated 09/05/12*lj the consumer also stated the rpm fluctuated at idle. also, the vehicle was consuming an excessive amount of gas. updated 09/10/12

Reported in: LOAS ANGELES CA || Crash: N || VIN #: 1FAHP3FN3AW

FUEL SYSTEM, GASOLINE

Reported in: LOAS ANGELES CA || Crash: N || VIN #: 1FAHP3FN3AW

LATCHES/LOCKS/LINKAGES

Reported in: LOAS ANGELES CA || Crash: N || VIN #: 1FAHP3FN3AW

SEAT BELTS

tl* the contact owns a 2010 ford focus. the contact stated that coolant was emitted through the air conditioning duct and leaked inside the vehicle. the failure caused electrical problems in the vehicle. a representative was sent by the manufacturer to install a coolant fan motor on the vehicle. the contact stated that after the installation, the failure persisted. the manufacturer was notified who offered no further assistance. the failure mileage was 28,000. ..updated 09-26-12 *bf the consumer stated when coolant came out of the airducts it got on the consumer's face. when the consumer applied the brakes the vehicle went in reverse. the brakes were applied again, the consumer hit the steering wheel and the seat belt unbuckled. the coolant that came out of the airducts also reached the interior floor and behind the console. other issues with vehicle are the tires that have always looked worn, when the brakes were applied the vehicle would accelerate, rpms would increase and engine revs, toxic and burning wire odors, excessive heat from the engine, metal grinding sounds from under the hood, vibrating and rough riding, the trunk opens on its own, compressing sound while air condition is running, windows were icing on the exterior of driver and passenger windows, and rust on the ignition. updated 10/01/2012 *js