Array ( [0] => Array ( [CMPLID] => 1038591 [ODINO] => 10563669 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => FLEX [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140207 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => VISIBILITY:GLASS, SIDE/REAR [CITY] => MADISON [STATE] => WI [VIN] => 2FMGK5C85EB [DATEA] => 20140210 [LDATE] => 20140210 [MILES] => 600 [OCCURENCES] => 1 [CDESCR] => I LOADED TWO BOXES IN THE BACK OF THE VEHICLE AND CLOSED THE BACK HATCH DOOR. THE REAR PASSENGER SIDE WINDOW EXPLODED FROM THE VIBRATION CAUSED BY CLOSING THE BACK HATCH DOOR. COULD HAVE BEEN A SAFETY ISSUE IF SOMEONE HAD BEEN NEAR THE GLASS. IF IT HAPPENED ON THE HIGHWAY, COULD HAVE BEEN A DISTRACTION. FORD HAS DENIED ANY RESPONSIBILITY FOR THE GLASS EXPLODING. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [1] => Array ( [CMPLID] => 1040795 [ODINO] => 10565206 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => FLEX [YEARTXT] => 2014 [CRASH] => Y [FAILDATE] => 20140216 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => POWER TRAIN [CITY] => RANCHO PALOS VERDES [STATE] => CA [VIN] => 2FMGK5C82EB [DATEA] => 20140220 [LDATE] => 20140220 [MILES] => 2500 [OCCURENCES] => 1 [CDESCR] => VEHICLE WAS PARKED ON SIDE OF ROAD, ON AN INCLINE FACING UPHILL, WITH ENGINE RUNNING. 2 ADULT PASSENGERS IN VEHICLE. WITHOUT NOTICE VEHICLE BEGAN ROLLING BACKWARDS. PASSENGER TURNED WHEEL IN AN ATTEMPT TO STOP VEHICLE ON CURB. CENTER CONSOLE PREVENTED PASSENGER FROM BEING ABLE TO ACCESS VEHICLE BRAKES OR PARKING BRAKE. VEHICLE ENDED UP STRIKING ANOTHER VEHICLE BEFORE IT CAME TO REST. LUCKILY THERE WERE NO INJURIES AS HILL ENDS IN CUL-DE-SAC WITH LARGE DROP OFF. I REQUESTED LOCAL FORD DEALERS INSPECT POWERTRAIN SYSTEM AS A CAR IN PARK SHOULD NOT SUDDENLY BEGIN ROLLING. 2 LOCAL DEALERS HAVE REFUSED TO LOOK AT VEHICLE CITING THEY DO NOT WANT TO GET INVOLVED. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 10 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [2] => Array ( [CMPLID] => 1040796 [ODINO] => 10565206 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => FLEX [YEARTXT] => 2014 [CRASH] => Y [FAILDATE] => 20140216 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => ENGINE AND ENGINE COOLING [CITY] => RANCHO PALOS VERDES [STATE] => CA [VIN] => 2FMGK5C82EB [DATEA] => 20140220 [LDATE] => 20140220 [MILES] => 2500 [OCCURENCES] => 1 [CDESCR] => VEHICLE WAS PARKED ON SIDE OF ROAD, ON AN INCLINE FACING UPHILL, WITH ENGINE RUNNING. 2 ADULT PASSENGERS IN VEHICLE. WITHOUT NOTICE VEHICLE BEGAN ROLLING BACKWARDS. PASSENGER TURNED WHEEL IN AN ATTEMPT TO STOP VEHICLE ON CURB. CENTER CONSOLE PREVENTED PASSENGER FROM BEING ABLE TO ACCESS VEHICLE BRAKES OR PARKING BRAKE. VEHICLE ENDED UP STRIKING ANOTHER VEHICLE BEFORE IT CAME TO REST. LUCKILY THERE WERE NO INJURIES AS HILL ENDS IN CUL-DE-SAC WITH LARGE DROP OFF. I REQUESTED LOCAL FORD DEALERS INSPECT POWERTRAIN SYSTEM AS A CAR IN PARK SHOULD NOT SUDDENLY BEGIN ROLLING. 2 LOCAL DEALERS HAVE REFUSED TO LOOK AT VEHICLE CITING THEY DO NOT WANT TO GET INVOLVED. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 6 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 10 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [3] => Array ( [CMPLID] => 1080691 [ODINO] => 10606988 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => FLEX [YEARTXT] => 2014 [CRASH] => N [FAILDATE] => 20140529 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => UNKNOWN OR OTHER [CITY] => WARSAW [STATE] => IN [VIN] => 2FMGK5D89EB [DATEA] => 20140630 [LDATE] => 20140630 [MILES] => 7800 [OCCURENCES] => 0 [CDESCR] => MY WIFE AND I WERE DRIVING ON A 2-LANE HIGHWAY IN OUR VEHICLE AT THE APPROXIMATE SPEED OF 55 MPH. OUR FORD FLEX WAS EQUIPPED WITH A FACTORY SUNROOF, WHICH WAS IN THE CLOSED POSITION, AND THE SUNSHADE WAS OPEN. AS WE WERE TRAVELING DOWN THIS ROAD, WITH NO TRAFFIC COMING IN THE OPPOSITE DIRECTION, OR IN FRONT OF US, WE HEARD A SHOTGUN SOUND COME FROM ABOVE OUR HEADS AND GLASS FLEW EVERYWHERE IN OUR VEHICLE, INCLUDING IN THE BACK WHERE OUR 5-YEAR OLD DAUGHTER WAS SITTING. OUR SUNROOF AND LITERALLY EXPLODED!!!! WE CLOSED THE SUNSHADE AND IMMEDIATELY TRAVELED TO THE LOCAL DEALER WHERE WE PURCHASED THE VEHICLE. MY THINK AT FIRST WAS THAT SOMETHING HIS THE GLASS, BUT YET NOTHING WAS AROUND US THAT COULD HAVE THROWN ANYTHING ONTO THE GLASS TO BREAK IT. WHEN WE ARRIVED AT THE DEALERSHIP, WE EXITED THE CAR AND WHEN I LOOKED AT THE HUGE HOLE IN THE SUNROOF, ALL OF THE GLASS SURROUNDING THE HOLD WAS POINTING UPWARDS AS IF THE GLASS HAD LITERALLY EXPLODED UPWARD, NOT DOWN INTO THE CAR. I HAVE NEVER HEARD OF ANYTHING LIKE THIS HAPPENING, AND LUCKILY MY WIFE WAS UNDER CONTROL ENOUGH WHEN IT HAPPENED THAT SHE DIDN'T SWERVE OFF OF THE ROAD. AFTER THE DEALERSHIP SUBMITTED DETAILS OF THIS INCIDENT TO FORD, THEY REJECTED TO DO ANYTHING TO TAKE CARE OF THIS REPAIR FOR US. I HAVE SINCE HAD TO FILE A CLAIM WITH MY INSURANCE TO GET IT FIXED, AND HAVE BEEN CONTACTING FORD EXECUTIVES ON A DAILY BASIS, AND CONTACTING MEDIA SOURCES, TO GET ATTENTION TO THIS SAFETY ISSUE. I HAVE FOUND SEVERAL OTHER CASES THAT STRETCH BACK TO AS FAR BACK AS 2008 SO FAR, WITH A DESCRIPTION ALMOST IDENTICAL TO OURS. THIS IS A SAFETY ISSUE THAT NEEDS TO HAVE ATTENTION BROUGHT TO BEFORE SOMEBODY GETS SERIOUSLY INJURED OR DIES. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => 55 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) ) ford flex Problems

ford flex Problems

ford flex 2014 Complaints

VISIBILITY:GLASS, SIDE/REAR

i loaded two boxes in the back of the vehicle and closed the back hatch door. the rear passenger side window exploded from the vibration caused by closing the back hatch door. could have been a safety issue if someone had been near the glass. if it happened on the highway, could have been a distraction. ford has denied any responsibility for the glass exploding.

Reported in: MADISON WI || Crash: N || VIN #: 2FMGK5C85EB

POWER TRAIN

vehicle was parked on side of road, on an incline facing uphill, with engine running. 2 adult passengers in vehicle. without notice vehicle began rolling backwards. passenger turned wheel in an attempt to stop vehicle on curb. center console prevented passenger from being able to access vehicle brakes or parking brake. vehicle ended up striking another vehicle before it came to rest. luckily there were no injuries as hill ends in cul-de-sac with large drop off. i requested local ford dealers inspect powertrain system as a car in park should not suddenly begin rolling. 2 local dealers have refused to look at vehicle citing they do not want to get involved.

Reported in: RANCHO PALOS VERDES CA || Crash: Y || VIN #: 2FMGK5C82EB

ENGINE AND ENGINE COOLING

vehicle was parked on side of road, on an incline facing uphill, with engine running. 2 adult passengers in vehicle. without notice vehicle began rolling backwards. passenger turned wheel in an attempt to stop vehicle on curb. center console prevented passenger from being able to access vehicle brakes or parking brake. vehicle ended up striking another vehicle before it came to rest. luckily there were no injuries as hill ends in cul-de-sac with large drop off. i requested local ford dealers inspect powertrain system as a car in park should not suddenly begin rolling. 2 local dealers have refused to look at vehicle citing they do not want to get involved.

Reported in: RANCHO PALOS VERDES CA || Crash: Y || VIN #: 2FMGK5C82EB

UNKNOWN OR OTHER

my wife and i were driving on a 2-lane highway in our vehicle at the approximate speed of 55 mph. our ford flex was equipped with a factory sunroof, which was in the closed position, and the sunshade was open. as we were traveling down this road, with no traffic coming in the opposite direction, or in front of us, we heard a shotgun sound come from above our heads and glass flew everywhere in our vehicle, including in the back where our 5-year old daughter was sitting. our sunroof and literally exploded!!!! we closed the sunshade and immediately traveled to the local dealer where we purchased the vehicle. my think at first was that something his the glass, but yet nothing was around us that could have thrown anything onto the glass to break it. when we arrived at the dealership, we exited the car and when i looked at the huge hole in the sunroof, all of the glass surrounding the hold was pointing upwards as if the glass had literally exploded upward, not down into the car. i have never heard of anything like this happening, and luckily my wife was under control enough when it happened that she didn't swerve off of the road. after the dealership submitted details of this incident to ford, they rejected to do anything to take care of this repair for us. i have since had to file a claim with my insurance to get it fixed, and have been contacting ford executives on a daily basis, and contacting media sources, to get attention to this safety issue. i have found several other cases that stretch back to as far back as 2008 so far, with a description almost identical to ours. this is a safety issue that needs to have attention brought to before somebody gets seriously injured or dies.

Reported in: WARSAW IN || Crash: N || VIN #: 2FMGK5D89EB