Array ( [0] => Array ( [CMPLID] => 1035093 [ODINO] => 10561282 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => E-450 [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20140113 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => MARIAVILLE [STATE] => ME [VIN] => 1FDXE4FS3DD [DATEA] => 20140124 [LDATE] => 20140124 [MILES] => 1399 [OCCURENCES] => 1 [CDESCR] => DURING MY 1500 MILE RECOMMENDED OIL CHANGE SERVICE, THE FORD DEALER SERVICE TECHNICIAN FOUND A LEAK OF HYDRAULIC FLUID THAT TURNED OUT TO BE COMING FROM THE POWER STEERING / POWER BRAKING HYDRO BOOST UNIT. HE DETERMINED THAT THE LEAK WAS CAUSED BY A FACTORY OVER-TIGHTENING OF A BOLT ON THE UNIT THAT STRIPPED THE THREAD AND CAUSED THE LEAK. THE BOOSTER AND ASSOCIATED HOSES OR LINES NEEDED TO BE REPLACED. I WAS TOLD THAT DRIVING THE VEHICLE WITHOUT THE REPAIR WOULD HAVE BEEN VERY DANGEROUS AND COULD HAVE CAUSED A TOTAL FAILURE OF THE BRAKES. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 10 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [1] => Array ( [CMPLID] => 1035094 [ODINO] => 10561282 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => E-450 [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20140113 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES [CITY] => MARIAVILLE [STATE] => ME [VIN] => 1FDXE4FS3DD [DATEA] => 20140124 [LDATE] => 20140124 [MILES] => 1399 [OCCURENCES] => 1 [CDESCR] => DURING MY 1500 MILE RECOMMENDED OIL CHANGE SERVICE, THE FORD DEALER SERVICE TECHNICIAN FOUND A LEAK OF HYDRAULIC FLUID THAT TURNED OUT TO BE COMING FROM THE POWER STEERING / POWER BRAKING HYDRO BOOST UNIT. HE DETERMINED THAT THE LEAK WAS CAUSED BY A FACTORY OVER-TIGHTENING OF A BOLT ON THE UNIT THAT STRIPPED THE THREAD AND CAUSED THE LEAK. THE BOOSTER AND ASSOCIATED HOSES OR LINES NEEDED TO BE REPLACED. I WAS TOLD THAT DRIVING THE VEHICLE WITHOUT THE REPAIR WOULD HAVE BEEN VERY DANGEROUS AND COULD HAVE CAUSED A TOTAL FAILURE OF THE BRAKES. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 10 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 0 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [2] => Array ( [CMPLID] => 1039395 [ODINO] => 10564260 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => E-450 [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130810 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => STEERING [CITY] => BAKER CITY [STATE] => OR [VIN] => 1FDXE4FS6DD [DATEA] => 20140213 [LDATE] => 20140213 [MILES] => 1853 [OCCURENCES] => 1 [CDESCR] => STEERING IS HEAVY, (HEAVY/STIFF/STEERING WHEEL HARD TO TURN), DOES NOT ROTATE AND/OR RETURN EASILY AND SMOOTHLY. THE OPERATOR/DRIVER IS REQUIRED TO MANUALLY ASSIST THE RETURN OF THE STEERING WHEEL BACK TO CENTER, DOES NOT HAVE RETURN ABILITY TO CENTER HOME POSITION ON ITS OWN. SAFETY IS #1; HEAVY/STIFF/STEERING WHEEL HARD TO TURN RAISES SIGNIFICANT CONCERN WITH THIS SUNSEEKER CLASS C MOTORHOME/RV BEING UNSAFE, POTENTIALLY DANGEROUS AND/OR A HAZARDOUS SITUATION WHEN THE OPERATOR/DRIVER CONSISTENTLY NEEDS TO MAINTAIN A WHITE KNUCKLE CONTROL OF THE STEERING WHEEL. WITHOUT ASSISTANCE OR INTERVENTION FROM OPERATOR/DRIVER THIS CLASS C MOTORHOME/RV WOULD CONTINUE TO TURN LEFT OR RIGHT, AND WILL NOT RETURN AND CONTINUE IN A STRAIGHT FORWARD MOTION. THIS SUNSEEKER CLASS C MOTORHOME/RV TRACKS SIDE TO SIDE FROM UNEVEN OR GROOVED PAYMENT SURFACES CAUSING A WOBBLING EFFECT. ANOTHER EFFECT WHEN A LARGER VEHICLE IN SIZE PASSES ON THE FREEWAY CAN BE DISTURBING AS NOTED. THIS CLASS C MOTORHOME/RV IS PUSHED TO THE RIGHT OVER THE WHITE FOG LINE INTO THE BREAK DOWN LANE. OPERATOR/DRIVER MUST USE A COUNTER STEERING MEASURE BY TURNING THE STEERING WHEEL LEFT INTO THE PASSING VEHICLE, THEN BACK STRAIGHT WHEN THE VEHICLE PASSES. THIS ACTION REQUIRES OPERATOR/DRIVER TO USE CONSTANT MONITORING VISUALLY AND PHYSICALLY OF THE STEERING WHEEL IN ORDER TO MAINTAIN A STRAIGHT/FORWARD LINE. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 10 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 60 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [3] => Array ( [CMPLID] => 1039396 [ODINO] => 10564260 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => E-450 [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130810 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SUSPENSION [CITY] => BAKER CITY [STATE] => OR [VIN] => 1FDXE4FS6DD [DATEA] => 20140213 [LDATE] => 20140213 [MILES] => 1853 [OCCURENCES] => 1 [CDESCR] => STEERING IS HEAVY, (HEAVY/STIFF/STEERING WHEEL HARD TO TURN), DOES NOT ROTATE AND/OR RETURN EASILY AND SMOOTHLY. THE OPERATOR/DRIVER IS REQUIRED TO MANUALLY ASSIST THE RETURN OF THE STEERING WHEEL BACK TO CENTER, DOES NOT HAVE RETURN ABILITY TO CENTER HOME POSITION ON ITS OWN. SAFETY IS #1; HEAVY/STIFF/STEERING WHEEL HARD TO TURN RAISES SIGNIFICANT CONCERN WITH THIS SUNSEEKER CLASS C MOTORHOME/RV BEING UNSAFE, POTENTIALLY DANGEROUS AND/OR A HAZARDOUS SITUATION WHEN THE OPERATOR/DRIVER CONSISTENTLY NEEDS TO MAINTAIN A WHITE KNUCKLE CONTROL OF THE STEERING WHEEL. WITHOUT ASSISTANCE OR INTERVENTION FROM OPERATOR/DRIVER THIS CLASS C MOTORHOME/RV WOULD CONTINUE TO TURN LEFT OR RIGHT, AND WILL NOT RETURN AND CONTINUE IN A STRAIGHT FORWARD MOTION. THIS SUNSEEKER CLASS C MOTORHOME/RV TRACKS SIDE TO SIDE FROM UNEVEN OR GROOVED PAYMENT SURFACES CAUSING A WOBBLING EFFECT. ANOTHER EFFECT WHEN A LARGER VEHICLE IN SIZE PASSES ON THE FREEWAY CAN BE DISTURBING AS NOTED. THIS CLASS C MOTORHOME/RV IS PUSHED TO THE RIGHT OVER THE WHITE FOG LINE INTO THE BREAK DOWN LANE. OPERATOR/DRIVER MUST USE A COUNTER STEERING MEASURE BY TURNING THE STEERING WHEEL LEFT INTO THE PASSING VEHICLE, THEN BACK STRAIGHT WHEN THE VEHICLE PASSES. THIS ACTION REQUIRES OPERATOR/DRIVER TO USE CONSTANT MONITORING VISUALLY AND PHYSICALLY OF THE STEERING WHEEL IN ORDER TO MAINTAIN A STRAIGHT/FORWARD LINE. *TR [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => 10 [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => GS [TRANS_TYPE] => [VEH_SPEED] => 60 [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [4] => Array ( [CMPLID] => 1077696 [ODINO] => 10604912 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => E-450 [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20140620 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => WHEELS [CITY] => PLATTSBURGH [STATE] => NY [VIN] => 1FDXE4FS1DD [DATEA] => 20140621 [LDATE] => 20140621 [MILES] => 0 [OCCURENCES] => 0 [CDESCR] => THIS IS A CLASS "C" MOTORHOME MANUFACTURED BY JAYCO WITH OPTIONAL ALUMINUM WHEELS. (JAYCO GREYHAWK 31FK) ON THE BACKSIDE OF THE ALUMINUM RIMS IS STAMPED "DO NOT EXCEED 60 PSI". THE MOTORHOME COMES WITH LOAD RANGE "E" TIRES RATED AT A MAX. OF 80 PSI. THE JAYCO PLCARD ON THE DOOR JAM STATES THAT THE REAR TIRES MUST BE INFLATED TO 80 PSI. [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [5] => Array ( [CMPLID] => 1082271 [ODINO] => 10608123 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => E-450 [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130716 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => WHEELS [CITY] => SOUTHAMPTON [STATE] => PA [VIN] => 1FC4E4KL3DD [DATEA] => 20140703 [LDATE] => 20140703 [MILES] => 4900 [OCCURENCES] => 0 [CDESCR] => I AM A CONTRACTOR FOR FEDEX HOME DELIVERY AND OWN THE TRUCK IN REFERENCE. AFTER APPROX 4900 MILES, THE TRUCK FAILED SAFETY INSPECTION BY FEDEX AND NEEDED THE FRONT TIRES REPLACED. UPON INVESTIGATION, IT WAS FOUND THAT THE TIRES SUFFERED MAJOR/EXCESSIVE TREAD WEAR AFTER JUST ONE MONTH ON THE ROAD. WHEN I ADDRESSED UTILIMASTER, THE BODY COMPANY, ABOUT THE ISSUE I WAS TOLD IT WAS NOT THEIR RESPONSIBILITY AND TO CONTACT FORD. FORD EXPLAINED THE SAME AND TOLD ME TO CONTACT UTILIMASTER. NEITHER PARTY WANTS TO TAKE RESPONSIBILITY FOR DEFECTIVE TIRES THAT I HAVE NOW SPENT THOUSANDS OF DOLLARS REPLACING, TO DATE. THE WEIGHT AND DISTRIBUTION FOR THE TRUCK/CHASSIS IS IMPROPER ACCORDING TO A FORD ENGINEER. THIS IS DANGEROUS AND A RESOLUTION MUST BE FOUND BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE TRUCK NEEDS TO BE PROPERLY REPAIRED OR TAKEN OFF THE ROAD. UTILIMASTER BELIEVES THE FIX IS TO KEEP REPLACING TIRES AND GETTING ALIGNMENTS, YET THE ISSUE PERSISTS. I CAN NOT CONTINUE TO SPEND VALUABLE RESOURCES ON AN ISSUE THAT WILL CONTINUE INDEFINITELY UNTIL A PROPER FIX IS MADE OR THE TRUCK IS RECALLED. I KEEP NEEDING TO REPLACE THE FRONT TIRES BETWEEN 4-6 THOUSAND MILES, AND THEY ARE VERY GOOD BRAND NAME TIRES, SO THE TIRE IS NOT THE ISSUE. ALL RECEIPTS, DOCUMENTS AND COMMUNICATIONS ARE AVAILABLE. I HAVE SPOKEN TO NUMEROUS OTHER CONTRACTORS WITH SIMILAR 2012/2013 TRUCKS AND THEY ALL SUFFER THE SAME ISSUE(S). [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [6] => Array ( [CMPLID] => 1082272 [ODINO] => 10608123 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => E-450 [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130716 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SERVICE BRAKES [CITY] => SOUTHAMPTON [STATE] => PA [VIN] => 1FC4E4KL3DD [DATEA] => 20140703 [LDATE] => 20140703 [MILES] => 4900 [OCCURENCES] => 0 [CDESCR] => I AM A CONTRACTOR FOR FEDEX HOME DELIVERY AND OWN THE TRUCK IN REFERENCE. AFTER APPROX 4900 MILES, THE TRUCK FAILED SAFETY INSPECTION BY FEDEX AND NEEDED THE FRONT TIRES REPLACED. UPON INVESTIGATION, IT WAS FOUND THAT THE TIRES SUFFERED MAJOR/EXCESSIVE TREAD WEAR AFTER JUST ONE MONTH ON THE ROAD. WHEN I ADDRESSED UTILIMASTER, THE BODY COMPANY, ABOUT THE ISSUE I WAS TOLD IT WAS NOT THEIR RESPONSIBILITY AND TO CONTACT FORD. FORD EXPLAINED THE SAME AND TOLD ME TO CONTACT UTILIMASTER. NEITHER PARTY WANTS TO TAKE RESPONSIBILITY FOR DEFECTIVE TIRES THAT I HAVE NOW SPENT THOUSANDS OF DOLLARS REPLACING, TO DATE. THE WEIGHT AND DISTRIBUTION FOR THE TRUCK/CHASSIS IS IMPROPER ACCORDING TO A FORD ENGINEER. THIS IS DANGEROUS AND A RESOLUTION MUST BE FOUND BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE TRUCK NEEDS TO BE PROPERLY REPAIRED OR TAKEN OFF THE ROAD. UTILIMASTER BELIEVES THE FIX IS TO KEEP REPLACING TIRES AND GETTING ALIGNMENTS, YET THE ISSUE PERSISTS. I CAN NOT CONTINUE TO SPEND VALUABLE RESOURCES ON AN ISSUE THAT WILL CONTINUE INDEFINITELY UNTIL A PROPER FIX IS MADE OR THE TRUCK IS RECALLED. I KEEP NEEDING TO REPLACE THE FRONT TIRES BETWEEN 4-6 THOUSAND MILES, AND THEY ARE VERY GOOD BRAND NAME TIRES, SO THE TIRE IS NOT THE ISSUE. ALL RECEIPTS, DOCUMENTS AND COMMUNICATIONS ARE AVAILABLE. I HAVE SPOKEN TO NUMEROUS OTHER CONTRACTORS WITH SIMILAR 2012/2013 TRUCKS AND THEY ALL SUFFER THE SAME ISSUE(S). [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) [7] => Array ( [CMPLID] => 1082273 [ODINO] => 10608123 [MFR_NAME] => Ford Motor Company [MAKETXT] => FORD [MODELTXT] => E-450 [YEARTXT] => 2013 [CRASH] => N [FAILDATE] => 20130716 [FIRE] => N [INJURED] => 0 [DEATHS] => 0 [COMPDESC] => SUSPENSION [CITY] => SOUTHAMPTON [STATE] => PA [VIN] => 1FC4E4KL3DD [DATEA] => 20140703 [LDATE] => 20140703 [MILES] => 4900 [OCCURENCES] => 0 [CDESCR] => I AM A CONTRACTOR FOR FEDEX HOME DELIVERY AND OWN THE TRUCK IN REFERENCE. AFTER APPROX 4900 MILES, THE TRUCK FAILED SAFETY INSPECTION BY FEDEX AND NEEDED THE FRONT TIRES REPLACED. UPON INVESTIGATION, IT WAS FOUND THAT THE TIRES SUFFERED MAJOR/EXCESSIVE TREAD WEAR AFTER JUST ONE MONTH ON THE ROAD. WHEN I ADDRESSED UTILIMASTER, THE BODY COMPANY, ABOUT THE ISSUE I WAS TOLD IT WAS NOT THEIR RESPONSIBILITY AND TO CONTACT FORD. FORD EXPLAINED THE SAME AND TOLD ME TO CONTACT UTILIMASTER. NEITHER PARTY WANTS TO TAKE RESPONSIBILITY FOR DEFECTIVE TIRES THAT I HAVE NOW SPENT THOUSANDS OF DOLLARS REPLACING, TO DATE. THE WEIGHT AND DISTRIBUTION FOR THE TRUCK/CHASSIS IS IMPROPER ACCORDING TO A FORD ENGINEER. THIS IS DANGEROUS AND A RESOLUTION MUST BE FOUND BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THE TRUCK NEEDS TO BE PROPERLY REPAIRED OR TAKEN OFF THE ROAD. UTILIMASTER BELIEVES THE FIX IS TO KEEP REPLACING TIRES AND GETTING ALIGNMENTS, YET THE ISSUE PERSISTS. I CAN NOT CONTINUE TO SPEND VALUABLE RESOURCES ON AN ISSUE THAT WILL CONTINUE INDEFINITELY UNTIL A PROPER FIX IS MADE OR THE TRUCK IS RECALLED. I KEEP NEEDING TO REPLACE THE FRONT TIRES BETWEEN 4-6 THOUSAND MILES, AND THEY ARE VERY GOOD BRAND NAME TIRES, SO THE TIRE IS NOT THE ISSUE. ALL RECEIPTS, DOCUMENTS AND COMMUNICATIONS ARE AVAILABLE. I HAVE SPOKEN TO NUMEROUS OTHER CONTRACTORS WITH SIMILAR 2012/2013 TRUCKS AND THEY ALL SUFFER THE SAME ISSUE(S). [CMPL_TYPE] => IVOQ [POLICE_RPT_YN] => N [PURCH_DT] => [ORIG_OWNER_YN] => N [ANTI_BRAKES_YN] => N [CRUISE_CONT_YN] => N [NUM_CYLS] => [DRIVE_TRAIN] => [FUEL_SYS] => [FUEL_TYPE] => [TRANS_TYPE] => [VEH_SPEED] => [DOT] => [TIRE_SIZE] => [LOC_OF_TIRE] => [TIRE_FAIL_TYPE] => [ORIG_EQUIP_YN] => [MANUF_DT] => [SEAT_TYPE] => [RESTRAINT_TYPE] => [DEALER_NAME] => [DEALER_TEL] => [DEALER_CITY] => [DEALER_STATE] => [DEALER_ZIP] => [PROD_TYPE] => V [REPAIRED_YN] => [NICAR_FAILDATE] => 0000-00-00 [NICAR_DATEA] => [NICAR_LDATE] => [NICAR_PURCH_DT] => [NICAR_MANUF_DT] => [nicarid] => 0 ) )
during my 1500 mile recommended oil change service, the ford dealer service technician found a leak of hydraulic fluid that turned out to be coming from the power steering / power braking hydro boost unit. he determined that the leak was caused by a factory over-tightening of a bolt on the unit that stripped the thread and caused the leak. the booster and associated hoses or lines needed to be replaced. i was told that driving the vehicle without the repair would have been very dangerous and could have caused a total failure of the brakes.
Reported in: MARIAVILLE ME || Crash: N || VIN #: 1FDXE4FS3DD
during my 1500 mile recommended oil change service, the ford dealer service technician found a leak of hydraulic fluid that turned out to be coming from the power steering / power braking hydro boost unit. he determined that the leak was caused by a factory over-tightening of a bolt on the unit that stripped the thread and caused the leak. the booster and associated hoses or lines needed to be replaced. i was told that driving the vehicle without the repair would have been very dangerous and could have caused a total failure of the brakes.
Reported in: MARIAVILLE ME || Crash: N || VIN #: 1FDXE4FS3DD
steering is heavy, (heavy/stiff/steering wheel hard to turn), does not rotate and/or return easily and smoothly. the operator/driver is required to manually assist the return of the steering wheel back to center, does not have return ability to center home position on its own. safety is #1; heavy/stiff/steering wheel hard to turn raises significant concern with this sunseeker class c motorhome/rv being unsafe, potentially dangerous and/or a hazardous situation when the operator/driver consistently needs to maintain a white knuckle control of the steering wheel. without assistance or intervention from operator/driver this class c motorhome/rv would continue to turn left or right, and will not return and continue in a straight forward motion. this sunseeker class c motorhome/rv tracks side to side from uneven or grooved payment surfaces causing a wobbling effect. another effect when a larger vehicle in size passes on the freeway can be disturbing as noted. this class c motorhome/rv is pushed to the right over the white fog line into the break down lane. operator/driver must use a counter steering measure by turning the steering wheel left into the passing vehicle, then back straight when the vehicle passes. this action requires operator/driver to use constant monitoring visually and physically of the steering wheel in order to maintain a straight/forward line.
Reported in: BAKER CITY OR || Crash: N || VIN #: 1FDXE4FS6DD
steering is heavy, (heavy/stiff/steering wheel hard to turn), does not rotate and/or return easily and smoothly. the operator/driver is required to manually assist the return of the steering wheel back to center, does not have return ability to center home position on its own. safety is #1; heavy/stiff/steering wheel hard to turn raises significant concern with this sunseeker class c motorhome/rv being unsafe, potentially dangerous and/or a hazardous situation when the operator/driver consistently needs to maintain a white knuckle control of the steering wheel. without assistance or intervention from operator/driver this class c motorhome/rv would continue to turn left or right, and will not return and continue in a straight forward motion. this sunseeker class c motorhome/rv tracks side to side from uneven or grooved payment surfaces causing a wobbling effect. another effect when a larger vehicle in size passes on the freeway can be disturbing as noted. this class c motorhome/rv is pushed to the right over the white fog line into the break down lane. operator/driver must use a counter steering measure by turning the steering wheel left into the passing vehicle, then back straight when the vehicle passes. this action requires operator/driver to use constant monitoring visually and physically of the steering wheel in order to maintain a straight/forward line.
Reported in: BAKER CITY OR || Crash: N || VIN #: 1FDXE4FS6DD
this is a class "c" motorhome manufactured by jayco with optional aluminum wheels. (jayco greyhawk 31fk) on the backside of the aluminum rims is stamped "do not exceed 60 psi". the motorhome comes with load range "e" tires rated at a max. of 80 psi. the jayco plcard on the door jam states that the rear tires must be inflated to 80 psi.
Reported in: PLATTSBURGH NY || Crash: N || VIN #: 1FDXE4FS1DD
i am a contractor for fedex home delivery and own the truck in reference. after approx 4900 miles, the truck failed safety inspection by fedex and needed the front tires replaced. upon investigation, it was found that the tires suffered major/excessive tread wear after just one month on the road. when i addressed utilimaster, the body company, about the issue i was told it was not their responsibility and to contact ford. ford explained the same and told me to contact utilimaster. neither party wants to take responsibility for defective tires that i have now spent thousands of dollars replacing, to date. the weight and distribution for the truck/chassis is improper according to a ford engineer. this is dangerous and a resolution must be found before someone is seriously injured or killed. the truck needs to be properly repaired or taken off the road. utilimaster believes the fix is to keep replacing tires and getting alignments, yet the issue persists. i can not continue to spend valuable resources on an issue that will continue indefinitely until a proper fix is made or the truck is recalled. i keep needing to replace the front tires between 4-6 thousand miles, and they are very good brand name tires, so the tire is not the issue. all receipts, documents and communications are available. i have spoken to numerous other contractors with similar 2012/2013 trucks and they all suffer the same issue(s).
Reported in: SOUTHAMPTON PA || Crash: N || VIN #: 1FC4E4KL3DD
i am a contractor for fedex home delivery and own the truck in reference. after approx 4900 miles, the truck failed safety inspection by fedex and needed the front tires replaced. upon investigation, it was found that the tires suffered major/excessive tread wear after just one month on the road. when i addressed utilimaster, the body company, about the issue i was told it was not their responsibility and to contact ford. ford explained the same and told me to contact utilimaster. neither party wants to take responsibility for defective tires that i have now spent thousands of dollars replacing, to date. the weight and distribution for the truck/chassis is improper according to a ford engineer. this is dangerous and a resolution must be found before someone is seriously injured or killed. the truck needs to be properly repaired or taken off the road. utilimaster believes the fix is to keep replacing tires and getting alignments, yet the issue persists. i can not continue to spend valuable resources on an issue that will continue indefinitely until a proper fix is made or the truck is recalled. i keep needing to replace the front tires between 4-6 thousand miles, and they are very good brand name tires, so the tire is not the issue. all receipts, documents and communications are available. i have spoken to numerous other contractors with similar 2012/2013 trucks and they all suffer the same issue(s).
Reported in: SOUTHAMPTON PA || Crash: N || VIN #: 1FC4E4KL3DD
i am a contractor for fedex home delivery and own the truck in reference. after approx 4900 miles, the truck failed safety inspection by fedex and needed the front tires replaced. upon investigation, it was found that the tires suffered major/excessive tread wear after just one month on the road. when i addressed utilimaster, the body company, about the issue i was told it was not their responsibility and to contact ford. ford explained the same and told me to contact utilimaster. neither party wants to take responsibility for defective tires that i have now spent thousands of dollars replacing, to date. the weight and distribution for the truck/chassis is improper according to a ford engineer. this is dangerous and a resolution must be found before someone is seriously injured or killed. the truck needs to be properly repaired or taken off the road. utilimaster believes the fix is to keep replacing tires and getting alignments, yet the issue persists. i can not continue to spend valuable resources on an issue that will continue indefinitely until a proper fix is made or the truck is recalled. i keep needing to replace the front tires between 4-6 thousand miles, and they are very good brand name tires, so the tire is not the issue. all receipts, documents and communications are available. i have spoken to numerous other contractors with similar 2012/2013 trucks and they all suffer the same issue(s).
Reported in: SOUTHAMPTON PA || Crash: N || VIN #: 1FC4E4KL3DD