Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Rev Recreation Group
Safety Issue:
REV Recreation Group (REV) is recalling certain 2018-2019 Fleetwood Jamboree, 2020-2023 Fleetwood Southwind, Bounder, Flair, Fortis, Holiday Rambler Admiral, Invicta, Vacationer, 2021-2023 Fleetwood Discovery, Discovery LXE, Holiday Rambler Navigator, Armada, Nautica, 2023 Fleetwood Flex, Holiday Rambler Eclipse, 2021 Fleetwood Pace Arrow LXE, 2018 Holiday Rambler Vesta, 2022-2023 Fleetwood Frontier, 2021-2022 Fleetwood Pace Arrow, Holiday Rambler Endeavor, and 2019 Holiday Rambler Augusta motorhomes. The hydraulic lines may have been improperly routed, secured, or protected, which can result in a hydraulic fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 30, 2022
Rev Recreation Group
Safety Issue:
REV Recreation Group (REV) is recalling certain 2021 Fleetwood Discovery, Discovery LXE, Pace Arrow, Pace Arrow LXE, Bounder, and Southwind and Holiday Rambler Armada, Endeavor, Nautica, Navigator, and Vacationer motorhomes. The primary gear of the bed lift motor may fail, allowing the bed frame to drop.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 201109REV
Recall Date: Nov 16, 2020
Consumer Complaints
1 ComplaintRev Recreation Group
Defect Description:
SUSPENSION
Potential Consequences:
THIS IS EXTRACTED FROM A LETTER THAT I SENT TO FORD ON 24 JANUARY 2022. They never responded. I was horrified and shocked to see multiple (16 parts weighing in at about 6 pounds) components missing from the mounting hardware on the rear sway bar suspension. From my layman’s understanding the front and REAR sway bars are a SAFETY CRITICAL component for the safe handling of such a large vehicle. We were told by a Ford Dealer in NC that his service technician often sees some or all of these sway bar components loose or missing when performing RV service. My question to the Ford Dealer in NC was “then why didn’t the Service Technician put a wrench on the sway bar bolts which had to be loose for the sixteen parts, to go missing in 3000 miles?” I did not receive an answer! I do not believe that the Service Tech was being disingenuous. My question to Ford was was: If this is a recurring problem why hasn’t Ford ordered a safety recall to check on the security of rear sway bar bolts? And, if this a recurring problem why doesn’t Ford use elastic stop nuts and/or thread lock to prevent this egregious safety flaw from occurring? I was able to get the necessary parts and affect the repairs myself. In December 2022, Ford ordered a safety recall but does not yet have the necessary parts to fix their error.
Corrective Action:
THIS IS EXTRACTED FROM A LETTER THAT I SENT TO FORD ON 24 JANUARY 2022. They never responded. I was horrified and shocked to see multiple (16 parts weighing in at about 6 pounds) components missing from the mounting hardware on the rear sway bar suspension. From my layman’s understanding the front and REAR sway bars are a SAFETY CRITICAL component for the safe handling of such a large vehicle. We were told by a Ford Dealer in NC that his service technician often sees some or all of these sway bar components loose or missing when performing RV service. My question to the Ford Dealer in NC was “then why didn’t the Service Technician put a wrench on the sway bar bolts which had to be loose for the sixteen parts, to go missing in 3000 miles?” I did not receive an answer! I do not believe that the Service Tech was being disingenuous. My question to Ford was was: If this is a recurring problem why hasn’t Ford ordered a safety recall to check on the security of rear sway bar bolts? And, if this a recurring problem why doesn’t Ford use elastic stop nuts and/or thread lock to prevent this egregious safety flaw from occurring? I was able to get the necessary parts and affect the repairs myself. In December 2022, Ford ordered a safety recall but does not yet have the necessary parts to fix their error.
Additional Notes:
THIS IS EXTRACTED FROM A LETTER THAT I SENT TO FORD ON 24 JANUARY 2022. They never responded. I was horrified and shocked to see multiple (16 parts weighing in at about 6 pounds) components missing from the mounting hardware on the rear sway bar suspension. From my layman’s understanding the front and REAR sway bars are a SAFETY CRITICAL component for the safe handling of such a large vehicle. We were told by a Ford Dealer in NC that his service technician often sees some or all of these sway bar components loose or missing when performing RV service. My question to the Ford Dealer in NC was “then why didn’t the Service Technician put a wrench on the sway bar bolts which had to be loose for the sixteen parts, to go missing in 3000 miles?” I did not receive an answer! I do not believe that the Service Tech was being disingenuous. My question to Ford was was: If this is a recurring problem why hasn’t Ford ordered a safety recall to check on the security of rear sway bar bolts? And, if this a recurring problem why doesn’t Ford use elastic stop nuts and/or thread lock to prevent this egregious safety flaw from occurring? I was able to get the necessary parts and affect the repairs myself. In December 2022, Ford ordered a safety recall but does not yet have the necessary parts to fix their error.
Mfg Campaign: 11508341
Recall Date: Feb 21, 2023
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