Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2024 Alfa Romeo Giulia, 2018-2025 Alfa Romeo Stelvio, 2019-2023 Fiat 500X, Jeep Renegade, and 2024 Fiat 500E vehicles. A seat belt buckle switch sensor may be improperly connected, preventing the front seat air bag from deploying as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 82B
Recall Date: Jul 3, 2024
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Renegade and Fiat 500X vehicles. The right rear brake caliper could have been fractured during the casting process.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE8
Recall Date: Dec 19, 2019
Consumer Complaints
3 ComplaintsChrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
I have an open recall related to the activation system for the airbags. I have not had an event related to the recall at this time, however I am stationed in South Korea as an active duty member. My car is with me in South Korea, and there are no Fiat dealerships in country. I am set for a permanent change of station to Suffolk England, where there are Fiat dealerships in country. The shipper will not take the car with an open recall without a letter from Fiat advising that the recall cannot be addressed at this time due to the lack of dealerships in the country. I have contacted Fiat multiple times and have had case numbers assigned ([XXX]and [XXX]) without any attempts by Fiat made to respond. The recall cannot be addressed while I am in Korea, so without a letter, Fiat is essentially making it impossible for the recall to be addressed. I have spent the last 5 weeks trying to get someone to give me guidance on the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I have an open recall related to the activation system for the airbags. I have not had an event related to the recall at this time, however I am stationed in South Korea as an active duty member. My car is with me in South Korea, and there are no Fiat dealerships in country. I am set for a permanent change of station to Suffolk England, where there are Fiat dealerships in country. The shipper will not take the car with an open recall without a letter from Fiat advising that the recall cannot be addressed at this time due to the lack of dealerships in the country. I have contacted Fiat multiple times and have had case numbers assigned ([XXX]and [XXX]) without any attempts by Fiat made to respond. The recall cannot be addressed while I am in Korea, so without a letter, Fiat is essentially making it impossible for the recall to be addressed. I have spent the last 5 weeks trying to get someone to give me guidance on the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I have an open recall related to the activation system for the airbags. I have not had an event related to the recall at this time, however I am stationed in South Korea as an active duty member. My car is with me in South Korea, and there are no Fiat dealerships in country. I am set for a permanent change of station to Suffolk England, where there are Fiat dealerships in country. The shipper will not take the car with an open recall without a letter from Fiat advising that the recall cannot be addressed at this time due to the lack of dealerships in the country. I have contacted Fiat multiple times and have had case numbers assigned ([XXX]and [XXX]) without any attempts by Fiat made to respond. The recall cannot be addressed while I am in Korea, so without a letter, Fiat is essentially making it impossible for the recall to be addressed. I have spent the last 5 weeks trying to get someone to give me guidance on the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11672574
Recall Date: Jul 10, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DE EL MAP SENSOR. _SE PRO7EDIO A REEMPLAZAR EL MAP SENSOR. CODIGO VOLVIO A PRESENTARSE. DIAGNOST7CO INDICA QUE SI EL CODIGO VULVE REEMPLAZAR EL THROTTLE. SE PR~CEDIO . REEMPLAZAR EL THRTTLE DE LA UNIDAD. SE PROCEDIO A CORRER UNIDAD. UNIDAD NO VOLVIO A PRESENTAR CONDICION. UNIDAD PREPARADA **************************************************** D GENERAL CONCERN #3 [CI UNIDAD LE PRENDIO AVISO DE DRIVE MODE UNAVALIBLE] VE VER COMENTARIOS POR EL TECNICO 3024 CPF . 0.00 REFERENTE A LA LINEA #C UNIDAD PREPARADA. **************************************************** E** COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIALABORABLE LUEGO DE LA NOTIFICACION. SE BRINDO AUTO DE CORTESIA FIAT S00X GP335561 GRACIAS AL DEPT DE VENTAS FIAT ALFA ROMEO DE SAN JUAN. CAUSE: LOANER AGREEMENT OK. LOANER COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIA LABORABLE LUEGO DE LA NOTIFICACION. 3024 CPF *************************** ************************* ON BEHALF OF SEAVICING OEALEA, 1 HEAEBV CEATIFY THAT THE STATEMENT OF OISCLAIMEA INFOAMATION CONTAINEO HEAEON IS ACCUAATE UNLESS OTHEAWISE THE TACTORY WARRANTY CONSTITUTN ALI SHOWN. SERVICES DESCAIBEO WEAE PEAFOAMEO AT NO CHAAGE TO OT THE WARRANTLES WITH RESPECT TO OWNEA. THEAE WAS NO INOICATION FAOM THE APPEARANCE OF THE THE SALE OT THLS LT1M~T1M1. THE SELIER HEREBY EX~ESSLY DISCLALMS ALI VEHICLE OR OTHEAWISE, THAT ANY PART REPAIREO OA REPLACEO WARRANTLES EIT R EXPRW OR UNOER THIS CLAIM HAO BEEN CONNECTEO IN ANY WAY WITH ANY LMPLLED, LNCLUDLNG ANY LMPLIED ACCIOENT, NEGLIGENCE
Corrective Action:
DE EL MAP SENSOR. _SE PRO7EDIO A REEMPLAZAR EL MAP SENSOR. CODIGO VOLVIO A PRESENTARSE. DIAGNOST7CO INDICA QUE SI EL CODIGO VULVE REEMPLAZAR EL THROTTLE. SE PR~CEDIO . REEMPLAZAR EL THRTTLE DE LA UNIDAD. SE PROCEDIO A CORRER UNIDAD. UNIDAD NO VOLVIO A PRESENTAR CONDICION. UNIDAD PREPARADA **************************************************** D GENERAL CONCERN #3 [CI UNIDAD LE PRENDIO AVISO DE DRIVE MODE UNAVALIBLE] VE VER COMENTARIOS POR EL TECNICO 3024 CPF . 0.00 REFERENTE A LA LINEA #C UNIDAD PREPARADA. **************************************************** E** COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIALABORABLE LUEGO DE LA NOTIFICACION. SE BRINDO AUTO DE CORTESIA FIAT S00X GP335561 GRACIAS AL DEPT DE VENTAS FIAT ALFA ROMEO DE SAN JUAN. CAUSE: LOANER AGREEMENT OK. LOANER COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIA LABORABLE LUEGO DE LA NOTIFICACION. 3024 CPF *************************** ************************* ON BEHALF OF SEAVICING OEALEA, 1 HEAEBV CEATIFY THAT THE STATEMENT OF OISCLAIMEA INFOAMATION CONTAINEO HEAEON IS ACCUAATE UNLESS OTHEAWISE THE TACTORY WARRANTY CONSTITUTN ALI SHOWN. SERVICES DESCAIBEO WEAE PEAFOAMEO AT NO CHAAGE TO OT THE WARRANTLES WITH RESPECT TO OWNEA. THEAE WAS NO INOICATION FAOM THE APPEARANCE OF THE THE SALE OT THLS LT1M~T1M1. THE SELIER HEREBY EX~ESSLY DISCLALMS ALI VEHICLE OR OTHEAWISE, THAT ANY PART REPAIREO OA REPLACEO WARRANTLES EIT R EXPRW OR UNOER THIS CLAIM HAO BEEN CONNECTEO IN ANY WAY WITH ANY LMPLLED, LNCLUDLNG ANY LMPLIED ACCIOENT, NEGLIGENCE
Additional Notes:
DE EL MAP SENSOR. _SE PRO7EDIO A REEMPLAZAR EL MAP SENSOR. CODIGO VOLVIO A PRESENTARSE. DIAGNOST7CO INDICA QUE SI EL CODIGO VULVE REEMPLAZAR EL THROTTLE. SE PR~CEDIO . REEMPLAZAR EL THRTTLE DE LA UNIDAD. SE PROCEDIO A CORRER UNIDAD. UNIDAD NO VOLVIO A PRESENTAR CONDICION. UNIDAD PREPARADA **************************************************** D GENERAL CONCERN #3 [CI UNIDAD LE PRENDIO AVISO DE DRIVE MODE UNAVALIBLE] VE VER COMENTARIOS POR EL TECNICO 3024 CPF . 0.00 REFERENTE A LA LINEA #C UNIDAD PREPARADA. **************************************************** E** COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIALABORABLE LUEGO DE LA NOTIFICACION. SE BRINDO AUTO DE CORTESIA FIAT S00X GP335561 GRACIAS AL DEPT DE VENTAS FIAT ALFA ROMEO DE SAN JUAN. CAUSE: LOANER AGREEMENT OK. LOANER COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIA LABORABLE LUEGO DE LA NOTIFICACION. 3024 CPF *************************** ************************* ON BEHALF OF SEAVICING OEALEA, 1 HEAEBV CEATIFY THAT THE STATEMENT OF OISCLAIMEA INFOAMATION CONTAINEO HEAEON IS ACCUAATE UNLESS OTHEAWISE THE TACTORY WARRANTY CONSTITUTN ALI SHOWN. SERVICES DESCAIBEO WEAE PEAFOAMEO AT NO CHAAGE TO OT THE WARRANTLES WITH RESPECT TO OWNEA. THEAE WAS NO INOICATION FAOM THE APPEARANCE OF THE THE SALE OT THLS LT1M~T1M1. THE SELIER HEREBY EX~ESSLY DISCLALMS ALI VEHICLE OR OTHEAWISE, THAT ANY PART REPAIREO OA REPLACEO WARRANTLES EIT R EXPRW OR UNOER THIS CLAIM HAO BEEN CONNECTEO IN ANY WAY WITH ANY LMPLLED, LNCLUDLNG ANY LMPLIED ACCIOENT, NEGLIGENCE
Mfg Campaign: 11351196
Recall Date: Aug 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DE EL MAP SENSOR. _SE PRO7EDIO A REEMPLAZAR EL MAP SENSOR. CODIGO VOLVIO A PRESENTARSE. DIAGNOST7CO INDICA QUE SI EL CODIGO VULVE REEMPLAZAR EL THROTTLE. SE PR~CEDIO . REEMPLAZAR EL THRTTLE DE LA UNIDAD. SE PROCEDIO A CORRER UNIDAD. UNIDAD NO VOLVIO A PRESENTAR CONDICION. UNIDAD PREPARADA **************************************************** D GENERAL CONCERN #3 [CI UNIDAD LE PRENDIO AVISO DE DRIVE MODE UNAVALIBLE] VE VER COMENTARIOS POR EL TECNICO 3024 CPF . 0.00 REFERENTE A LA LINEA #C UNIDAD PREPARADA. **************************************************** E** COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIALABORABLE LUEGO DE LA NOTIFICACION. SE BRINDO AUTO DE CORTESIA FIAT S00X GP335561 GRACIAS AL DEPT DE VENTAS FIAT ALFA ROMEO DE SAN JUAN. CAUSE: LOANER AGREEMENT OK. LOANER COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIA LABORABLE LUEGO DE LA NOTIFICACION. 3024 CPF *************************** ************************* ON BEHALF OF SEAVICING OEALEA, 1 HEAEBV CEATIFY THAT THE STATEMENT OF OISCLAIMEA INFOAMATION CONTAINEO HEAEON IS ACCUAATE UNLESS OTHEAWISE THE TACTORY WARRANTY CONSTITUTN ALI SHOWN. SERVICES DESCAIBEO WEAE PEAFOAMEO AT NO CHAAGE TO OT THE WARRANTLES WITH RESPECT TO OWNEA. THEAE WAS NO INOICATION FAOM THE APPEARANCE OF THE THE SALE OT THLS LT1M~T1M1. THE SELIER HEREBY EX~ESSLY DISCLALMS ALI VEHICLE OR OTHEAWISE, THAT ANY PART REPAIREO OA REPLACEO WARRANTLES EIT R EXPRW OR UNOER THIS CLAIM HAO BEEN CONNECTEO IN ANY WAY WITH ANY LMPLLED, LNCLUDLNG ANY LMPLIED ACCIOENT, NEGLIGENCE
Corrective Action:
DE EL MAP SENSOR. _SE PRO7EDIO A REEMPLAZAR EL MAP SENSOR. CODIGO VOLVIO A PRESENTARSE. DIAGNOST7CO INDICA QUE SI EL CODIGO VULVE REEMPLAZAR EL THROTTLE. SE PR~CEDIO . REEMPLAZAR EL THRTTLE DE LA UNIDAD. SE PROCEDIO A CORRER UNIDAD. UNIDAD NO VOLVIO A PRESENTAR CONDICION. UNIDAD PREPARADA **************************************************** D GENERAL CONCERN #3 [CI UNIDAD LE PRENDIO AVISO DE DRIVE MODE UNAVALIBLE] VE VER COMENTARIOS POR EL TECNICO 3024 CPF . 0.00 REFERENTE A LA LINEA #C UNIDAD PREPARADA. **************************************************** E** COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIALABORABLE LUEGO DE LA NOTIFICACION. SE BRINDO AUTO DE CORTESIA FIAT S00X GP335561 GRACIAS AL DEPT DE VENTAS FIAT ALFA ROMEO DE SAN JUAN. CAUSE: LOANER AGREEMENT OK. LOANER COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIA LABORABLE LUEGO DE LA NOTIFICACION. 3024 CPF *************************** ************************* ON BEHALF OF SEAVICING OEALEA, 1 HEAEBV CEATIFY THAT THE STATEMENT OF OISCLAIMEA INFOAMATION CONTAINEO HEAEON IS ACCUAATE UNLESS OTHEAWISE THE TACTORY WARRANTY CONSTITUTN ALI SHOWN. SERVICES DESCAIBEO WEAE PEAFOAMEO AT NO CHAAGE TO OT THE WARRANTLES WITH RESPECT TO OWNEA. THEAE WAS NO INOICATION FAOM THE APPEARANCE OF THE THE SALE OT THLS LT1M~T1M1. THE SELIER HEREBY EX~ESSLY DISCLALMS ALI VEHICLE OR OTHEAWISE, THAT ANY PART REPAIREO OA REPLACEO WARRANTLES EIT R EXPRW OR UNOER THIS CLAIM HAO BEEN CONNECTEO IN ANY WAY WITH ANY LMPLLED, LNCLUDLNG ANY LMPLIED ACCIOENT, NEGLIGENCE
Additional Notes:
DE EL MAP SENSOR. _SE PRO7EDIO A REEMPLAZAR EL MAP SENSOR. CODIGO VOLVIO A PRESENTARSE. DIAGNOST7CO INDICA QUE SI EL CODIGO VULVE REEMPLAZAR EL THROTTLE. SE PR~CEDIO . REEMPLAZAR EL THRTTLE DE LA UNIDAD. SE PROCEDIO A CORRER UNIDAD. UNIDAD NO VOLVIO A PRESENTAR CONDICION. UNIDAD PREPARADA **************************************************** D GENERAL CONCERN #3 [CI UNIDAD LE PRENDIO AVISO DE DRIVE MODE UNAVALIBLE] VE VER COMENTARIOS POR EL TECNICO 3024 CPF . 0.00 REFERENTE A LA LINEA #C UNIDAD PREPARADA. **************************************************** E** COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIALABORABLE LUEGO DE LA NOTIFICACION. SE BRINDO AUTO DE CORTESIA FIAT S00X GP335561 GRACIAS AL DEPT DE VENTAS FIAT ALFA ROMEO DE SAN JUAN. CAUSE: LOANER AGREEMENT OK. LOANER COURTESY LOANER CAR, SE ORIENTO AL CLIENTE SOBRE LOS TERMINOS, CONDICIONES Y RESPONSABILIDAD. UNA VEZ LISTO SU VEHICULO DEVOLVERA LA UNIDAD EN UN TERMINO MAXIMO DEL PROXIMO DIA LABORABLE LUEGO DE LA NOTIFICACION. 3024 CPF *************************** ************************* ON BEHALF OF SEAVICING OEALEA, 1 HEAEBV CEATIFY THAT THE STATEMENT OF OISCLAIMEA INFOAMATION CONTAINEO HEAEON IS ACCUAATE UNLESS OTHEAWISE THE TACTORY WARRANTY CONSTITUTN ALI SHOWN. SERVICES DESCAIBEO WEAE PEAFOAMEO AT NO CHAAGE TO OT THE WARRANTLES WITH RESPECT TO OWNEA. THEAE WAS NO INOICATION FAOM THE APPEARANCE OF THE THE SALE OT THLS LT1M~T1M1. THE SELIER HEREBY EX~ESSLY DISCLALMS ALI VEHICLE OR OTHEAWISE, THAT ANY PART REPAIREO OA REPLACEO WARRANTLES EIT R EXPRW OR UNOER THIS CLAIM HAO BEEN CONNECTEO IN ANY WAY WITH ANY LMPLLED, LNCLUDLNG ANY LMPLIED ACCIOENT, NEGLIGENCE
Mfg Campaign: 11351196
Recall Date: Aug 25, 2020
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