Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Consumer Complaints
22 ComplaintsChrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side door handle broken. Started sticking and being hard to pull/open and when open would stick in the out position and not latch shut unless pushed back in. Soon after it broke, suspected handle hinge malfunction, cannot be opened from the outside. Multiple other complaints about door handles on 500’s. Requires using passenger door to enter vehicle or leaving driver side window down to open from interior handle. Huge safety concern.
Corrective Action:
Driver side door handle broken. Started sticking and being hard to pull/open and when open would stick in the out position and not latch shut unless pushed back in. Soon after it broke, suspected handle hinge malfunction, cannot be opened from the outside. Multiple other complaints about door handles on 500’s. Requires using passenger door to enter vehicle or leaving driver side window down to open from interior handle. Huge safety concern.
Additional Notes:
Driver side door handle broken. Started sticking and being hard to pull/open and when open would stick in the out position and not latch shut unless pushed back in. Soon after it broke, suspected handle hinge malfunction, cannot be opened from the outside. Multiple other complaints about door handles on 500’s. Requires using passenger door to enter vehicle or leaving driver side window down to open from interior handle. Huge safety concern.
Mfg Campaign: 11643155
Recall Date: Feb 17, 2025
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE Transmission Valve Body Solenoid was diagnosed as not working. while i was driving on the highway without any indication the car just started slowing down . There was not a warning or anything, then the transmission service lights up, i had to have my car towed to a dealership however they informed me that there was never any service they were supposed to do on my transmission because of the type of vehicle i have. this part is expensive and not easily obtainable. car is still showing transmission issue.
Corrective Action:
THE Transmission Valve Body Solenoid was diagnosed as not working. while i was driving on the highway without any indication the car just started slowing down . There was not a warning or anything, then the transmission service lights up, i had to have my car towed to a dealership however they informed me that there was never any service they were supposed to do on my transmission because of the type of vehicle i have. this part is expensive and not easily obtainable. car is still showing transmission issue.
Additional Notes:
THE Transmission Valve Body Solenoid was diagnosed as not working. while i was driving on the highway without any indication the car just started slowing down . There was not a warning or anything, then the transmission service lights up, i had to have my car towed to a dealership however they informed me that there was never any service they were supposed to do on my transmission because of the type of vehicle i have. this part is expensive and not easily obtainable. car is still showing transmission issue.
Mfg Campaign: 11595749
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE Transmission Valve Body Solenoid was diagnosed as not working. while i was driving on the highway without any indication the car just started slowing down . There was not a warning or anything, then the transmission service lights up, i had to have my car towed to a dealership however they informed me that there was never any service they were supposed to do on my transmission because of the type of vehicle i have. this part is expensive and not easily obtainable. car is still showing transmission issue.
Corrective Action:
THE Transmission Valve Body Solenoid was diagnosed as not working. while i was driving on the highway without any indication the car just started slowing down . There was not a warning or anything, then the transmission service lights up, i had to have my car towed to a dealership however they informed me that there was never any service they were supposed to do on my transmission because of the type of vehicle i have. this part is expensive and not easily obtainable. car is still showing transmission issue.
Additional Notes:
THE Transmission Valve Body Solenoid was diagnosed as not working. while i was driving on the highway without any indication the car just started slowing down . There was not a warning or anything, then the transmission service lights up, i had to have my car towed to a dealership however they informed me that there was never any service they were supposed to do on my transmission because of the type of vehicle i have. this part is expensive and not easily obtainable. car is still showing transmission issue.
Mfg Campaign: 11595749
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased my 2018 Fiat 500X POP used in April 2023 with only 22k miles. This past weekend 12/16 when I would first start my car up and get ready to leave in the mornings after having been parked for the night, my car would start up normal and I could proceed down the street. The minute I apply the break my car would lose power, stall out or shut off completely. I would press the start button, release the break, shift the gear to drive and proceed forward. I would go about 20 mph as I was driving in a residential area then my car would stall out and shut off again leaving stuck in the roadway. I repeated the start process to pull over to a safe location. I called the dealer and they said there are no recalls for this issue, however, I located one, but my VIN is not coming back as one of the affected vehicles. This is extremely dangerous as I live in an area with freeways as the only way to get to certain areas and cannot have this vehicle shutdown on freeways because it could result in a bad accident. I am looking for any assistance I can receive from this complaint. Fiat is not helpful, and the closest dealer is 2hrs from my residence.
Corrective Action:
I purchased my 2018 Fiat 500X POP used in April 2023 with only 22k miles. This past weekend 12/16 when I would first start my car up and get ready to leave in the mornings after having been parked for the night, my car would start up normal and I could proceed down the street. The minute I apply the break my car would lose power, stall out or shut off completely. I would press the start button, release the break, shift the gear to drive and proceed forward. I would go about 20 mph as I was driving in a residential area then my car would stall out and shut off again leaving stuck in the roadway. I repeated the start process to pull over to a safe location. I called the dealer and they said there are no recalls for this issue, however, I located one, but my VIN is not coming back as one of the affected vehicles. This is extremely dangerous as I live in an area with freeways as the only way to get to certain areas and cannot have this vehicle shutdown on freeways because it could result in a bad accident. I am looking for any assistance I can receive from this complaint. Fiat is not helpful, and the closest dealer is 2hrs from my residence.
Additional Notes:
I purchased my 2018 Fiat 500X POP used in April 2023 with only 22k miles. This past weekend 12/16 when I would first start my car up and get ready to leave in the mornings after having been parked for the night, my car would start up normal and I could proceed down the street. The minute I apply the break my car would lose power, stall out or shut off completely. I would press the start button, release the break, shift the gear to drive and proceed forward. I would go about 20 mph as I was driving in a residential area then my car would stall out and shut off again leaving stuck in the roadway. I repeated the start process to pull over to a safe location. I called the dealer and they said there are no recalls for this issue, however, I located one, but my VIN is not coming back as one of the affected vehicles. This is extremely dangerous as I live in an area with freeways as the only way to get to certain areas and cannot have this vehicle shutdown on freeways because it could result in a bad accident. I am looking for any assistance I can receive from this complaint. Fiat is not helpful, and the closest dealer is 2hrs from my residence.
Mfg Campaign: 11560961
Recall Date: Dec 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I purchased my 2018 Fiat 500X POP used in April 2023 with only 22k miles. This past weekend 12/16 when I would first start my car up and get ready to leave in the mornings after having been parked for the night, my car would start up normal and I could proceed down the street. The minute I apply the break my car would lose power, stall out or shut off completely. I would press the start button, release the break, shift the gear to drive and proceed forward. I would go about 20 mph as I was driving in a residential area then my car would stall out and shut off again leaving stuck in the roadway. I repeated the start process to pull over to a safe location. I called the dealer and they said there are no recalls for this issue, however, I located one, but my VIN is not coming back as one of the affected vehicles. This is extremely dangerous as I live in an area with freeways as the only way to get to certain areas and cannot have this vehicle shutdown on freeways because it could result in a bad accident. I am looking for any assistance I can receive from this complaint. Fiat is not helpful, and the closest dealer is 2hrs from my residence.
Corrective Action:
I purchased my 2018 Fiat 500X POP used in April 2023 with only 22k miles. This past weekend 12/16 when I would first start my car up and get ready to leave in the mornings after having been parked for the night, my car would start up normal and I could proceed down the street. The minute I apply the break my car would lose power, stall out or shut off completely. I would press the start button, release the break, shift the gear to drive and proceed forward. I would go about 20 mph as I was driving in a residential area then my car would stall out and shut off again leaving stuck in the roadway. I repeated the start process to pull over to a safe location. I called the dealer and they said there are no recalls for this issue, however, I located one, but my VIN is not coming back as one of the affected vehicles. This is extremely dangerous as I live in an area with freeways as the only way to get to certain areas and cannot have this vehicle shutdown on freeways because it could result in a bad accident. I am looking for any assistance I can receive from this complaint. Fiat is not helpful, and the closest dealer is 2hrs from my residence.
Additional Notes:
I purchased my 2018 Fiat 500X POP used in April 2023 with only 22k miles. This past weekend 12/16 when I would first start my car up and get ready to leave in the mornings after having been parked for the night, my car would start up normal and I could proceed down the street. The minute I apply the break my car would lose power, stall out or shut off completely. I would press the start button, release the break, shift the gear to drive and proceed forward. I would go about 20 mph as I was driving in a residential area then my car would stall out and shut off again leaving stuck in the roadway. I repeated the start process to pull over to a safe location. I called the dealer and they said there are no recalls for this issue, however, I located one, but my VIN is not coming back as one of the affected vehicles. This is extremely dangerous as I live in an area with freeways as the only way to get to certain areas and cannot have this vehicle shutdown on freeways because it could result in a bad accident. I am looking for any assistance I can receive from this complaint. Fiat is not helpful, and the closest dealer is 2hrs from my residence.
Mfg Campaign: 11560961
Recall Date: Dec 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
There is an active recall for the power train control module for this car but it is not showing up in the NHTSA list. https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V524-1313.pdf identifies the specific recall for the powertrain control module for the Fiat 500X https://www.nhtsa.gov/vehicle/2018/FIAT/500X/SUV/2WD#recalls lists the recalls done for the vehicle and it does not list the powertrain control module recall issue. We just bought this car from CARMAX and looks like this campaign recall fix was not listed on the site so they didn't address it and now the car wont work or run. If the recall was listed by the VIN they would have been required to fix before selling.
Corrective Action:
There is an active recall for the power train control module for this car but it is not showing up in the NHTSA list. https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V524-1313.pdf identifies the specific recall for the powertrain control module for the Fiat 500X https://www.nhtsa.gov/vehicle/2018/FIAT/500X/SUV/2WD#recalls lists the recalls done for the vehicle and it does not list the powertrain control module recall issue. We just bought this car from CARMAX and looks like this campaign recall fix was not listed on the site so they didn't address it and now the car wont work or run. If the recall was listed by the VIN they would have been required to fix before selling.
Additional Notes:
There is an active recall for the power train control module for this car but it is not showing up in the NHTSA list. https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V524-1313.pdf identifies the specific recall for the powertrain control module for the Fiat 500X https://www.nhtsa.gov/vehicle/2018/FIAT/500X/SUV/2WD#recalls lists the recalls done for the vehicle and it does not list the powertrain control module recall issue. We just bought this car from CARMAX and looks like this campaign recall fix was not listed on the site so they didn't address it and now the car wont work or run. If the recall was listed by the VIN they would have been required to fix before selling.
Mfg Campaign: 11542790
Recall Date: Sep 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
There is an active recall for the power train control module for this car but it is not showing up in the NHTSA list. https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V524-1313.pdf identifies the specific recall for the powertrain control module for the Fiat 500X https://www.nhtsa.gov/vehicle/2018/FIAT/500X/SUV/2WD#recalls lists the recalls done for the vehicle and it does not list the powertrain control module recall issue. We just bought this car from CARMAX and looks like this campaign recall fix was not listed on the site so they didn't address it and now the car wont work or run. If the recall was listed by the VIN they would have been required to fix before selling.
Corrective Action:
There is an active recall for the power train control module for this car but it is not showing up in the NHTSA list. https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V524-1313.pdf identifies the specific recall for the powertrain control module for the Fiat 500X https://www.nhtsa.gov/vehicle/2018/FIAT/500X/SUV/2WD#recalls lists the recalls done for the vehicle and it does not list the powertrain control module recall issue. We just bought this car from CARMAX and looks like this campaign recall fix was not listed on the site so they didn't address it and now the car wont work or run. If the recall was listed by the VIN they would have been required to fix before selling.
Additional Notes:
There is an active recall for the power train control module for this car but it is not showing up in the NHTSA list. https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V524-1313.pdf identifies the specific recall for the powertrain control module for the Fiat 500X https://www.nhtsa.gov/vehicle/2018/FIAT/500X/SUV/2WD#recalls lists the recalls done for the vehicle and it does not list the powertrain control module recall issue. We just bought this car from CARMAX and looks like this campaign recall fix was not listed on the site so they didn't address it and now the car wont work or run. If the recall was listed by the VIN they would have been required to fix before selling.
Mfg Campaign: 11542790
Recall Date: Sep 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
There is an active recall for the power train control module for this car but it is not showing up in the NHTSA list. https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V524-1313.pdf identifies the specific recall for the powertrain control module for the Fiat 500X https://www.nhtsa.gov/vehicle/2018/FIAT/500X/SUV/2WD#recalls lists the recalls done for the vehicle and it does not list the powertrain control module recall issue. We just bought this car from CARMAX and looks like this campaign recall fix was not listed on the site so they didn't address it and now the car wont work or run. If the recall was listed by the VIN they would have been required to fix before selling.
Corrective Action:
There is an active recall for the power train control module for this car but it is not showing up in the NHTSA list. https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V524-1313.pdf identifies the specific recall for the powertrain control module for the Fiat 500X https://www.nhtsa.gov/vehicle/2018/FIAT/500X/SUV/2WD#recalls lists the recalls done for the vehicle and it does not list the powertrain control module recall issue. We just bought this car from CARMAX and looks like this campaign recall fix was not listed on the site so they didn't address it and now the car wont work or run. If the recall was listed by the VIN they would have been required to fix before selling.
Additional Notes:
There is an active recall for the power train control module for this car but it is not showing up in the NHTSA list. https://static.nhtsa.gov/odi/rcl/2018/RCRIT-18V524-1313.pdf identifies the specific recall for the powertrain control module for the Fiat 500X https://www.nhtsa.gov/vehicle/2018/FIAT/500X/SUV/2WD#recalls lists the recalls done for the vehicle and it does not list the powertrain control module recall issue. We just bought this car from CARMAX and looks like this campaign recall fix was not listed on the site so they didn't address it and now the car wont work or run. If the recall was listed by the VIN they would have been required to fix before selling.
Mfg Campaign: 11542790
Recall Date: Sep 5, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I purchased my vehicle in 2020. I was not aware there was an open recall on this vehicle for an oil consumption issue. The dealer did not tell me and I received no notice from Fiat/Chrysler over the next two years. I began having a problem with the engine cutting out as I was driving down the road without any warning. There were no low oil or engine lights coming on to let me know there was a problem. My car was literally stopping on the road as I was driving! The potential for disaster was high! Fortunately we were able to get the car to the dealer without incident. We actually found out about the recall through our own investigation. The car was 3.5 quarts low and has since had two oil consumption tests that were supposed to "fix" the problem. It is now July 2023 and am still dealing with the car burning oil at a rate of about 1.5 quarts every 1500 miles. I have a 2018 Fiat 500X with less than 40,000 miles on the engine. Currently my dealership and I are trying to get Fiat/Chrysler to replace my engine . They have agreed that under the extended warranty afforded to me through the class action lawsuit filed against them over this that I am eligible for this to repair damage done. Unfortunately we are having issues getting authorization for an engine to be ordered..a lot of bureaucracy! The whole process has been infuriating..and I do think that my safety as a driver has been compromised. Thank you.
Corrective Action:
I purchased my vehicle in 2020. I was not aware there was an open recall on this vehicle for an oil consumption issue. The dealer did not tell me and I received no notice from Fiat/Chrysler over the next two years. I began having a problem with the engine cutting out as I was driving down the road without any warning. There were no low oil or engine lights coming on to let me know there was a problem. My car was literally stopping on the road as I was driving! The potential for disaster was high! Fortunately we were able to get the car to the dealer without incident. We actually found out about the recall through our own investigation. The car was 3.5 quarts low and has since had two oil consumption tests that were supposed to "fix" the problem. It is now July 2023 and am still dealing with the car burning oil at a rate of about 1.5 quarts every 1500 miles. I have a 2018 Fiat 500X with less than 40,000 miles on the engine. Currently my dealership and I are trying to get Fiat/Chrysler to replace my engine . They have agreed that under the extended warranty afforded to me through the class action lawsuit filed against them over this that I am eligible for this to repair damage done. Unfortunately we are having issues getting authorization for an engine to be ordered..a lot of bureaucracy! The whole process has been infuriating..and I do think that my safety as a driver has been compromised. Thank you.
Additional Notes:
I purchased my vehicle in 2020. I was not aware there was an open recall on this vehicle for an oil consumption issue. The dealer did not tell me and I received no notice from Fiat/Chrysler over the next two years. I began having a problem with the engine cutting out as I was driving down the road without any warning. There were no low oil or engine lights coming on to let me know there was a problem. My car was literally stopping on the road as I was driving! The potential for disaster was high! Fortunately we were able to get the car to the dealer without incident. We actually found out about the recall through our own investigation. The car was 3.5 quarts low and has since had two oil consumption tests that were supposed to "fix" the problem. It is now July 2023 and am still dealing with the car burning oil at a rate of about 1.5 quarts every 1500 miles. I have a 2018 Fiat 500X with less than 40,000 miles on the engine. Currently my dealership and I are trying to get Fiat/Chrysler to replace my engine . They have agreed that under the extended warranty afforded to me through the class action lawsuit filed against them over this that I am eligible for this to repair damage done. Unfortunately we are having issues getting authorization for an engine to be ordered..a lot of bureaucracy! The whole process has been infuriating..and I do think that my safety as a driver has been compromised. Thank you.
Mfg Campaign: 11533884
Recall Date: Jul 23, 2023
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Car continuously throttled while driving on highway and road with no warnings. Vehicle electric components like radio and parking camera would shut off and not come back on without warning or while using camera. Car now gives warnings of vehicle temperature too high
Corrective Action:
Car continuously throttled while driving on highway and road with no warnings. Vehicle electric components like radio and parking camera would shut off and not come back on without warning or while using camera. Car now gives warnings of vehicle temperature too high
Additional Notes:
Car continuously throttled while driving on highway and road with no warnings. Vehicle electric components like radio and parking camera would shut off and not come back on without warning or while using camera. Car now gives warnings of vehicle temperature too high
Mfg Campaign: 11504009
Recall Date: Jan 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car continuously throttled while driving on highway and road with no warnings. Vehicle electric components like radio and parking camera would shut off and not come back on without warning or while using camera. Car now gives warnings of vehicle temperature too high
Corrective Action:
Car continuously throttled while driving on highway and road with no warnings. Vehicle electric components like radio and parking camera would shut off and not come back on without warning or while using camera. Car now gives warnings of vehicle temperature too high
Additional Notes:
Car continuously throttled while driving on highway and road with no warnings. Vehicle electric components like radio and parking camera would shut off and not come back on without warning or while using camera. Car now gives warnings of vehicle temperature too high
Mfg Campaign: 11504009
Recall Date: Jan 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Car continuously throttled while driving on highway and road with no warnings. Vehicle electric components like radio and parking camera would shut off and not come back on without warning or while using camera. Car now gives warnings of vehicle temperature too high
Corrective Action:
Car continuously throttled while driving on highway and road with no warnings. Vehicle electric components like radio and parking camera would shut off and not come back on without warning or while using camera. Car now gives warnings of vehicle temperature too high
Additional Notes:
Car continuously throttled while driving on highway and road with no warnings. Vehicle electric components like radio and parking camera would shut off and not come back on without warning or while using camera. Car now gives warnings of vehicle temperature too high
Mfg Campaign: 11504009
Recall Date: Jan 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2021 Car failed RECALL OIL CONSUMPTION test twice at local dealership. Sept 2021 dealership said replaced a part. Oct 2021, when leaving a gas station car would not start, dashboard was flashing symbols and died, would not start, after 1/2 hr car bucked to house 6 blocks away. Yes car is available for inspection. Feb 2022 car died twice in middle of busy street with a 18wheeler almost ramming me in back, oil symbol briefly flashed then car died, couldn't even pull over to side, very frightening experience for at 73 yrs old. After 1/2 hr or so was able to return home, next day drove to dealership they said no oil in car, tapped it off, but I had just got an oil change and driven only 1798 miles. Problem has been confirmed and test done 3 times to qualify for motor replacement. OIL Warning Lamp does not stay on, only a brief flash. 3 Fail tests but has not been included in RECALL OIL CONSUMPTION.
Corrective Action:
2021 Car failed RECALL OIL CONSUMPTION test twice at local dealership. Sept 2021 dealership said replaced a part. Oct 2021, when leaving a gas station car would not start, dashboard was flashing symbols and died, would not start, after 1/2 hr car bucked to house 6 blocks away. Yes car is available for inspection. Feb 2022 car died twice in middle of busy street with a 18wheeler almost ramming me in back, oil symbol briefly flashed then car died, couldn't even pull over to side, very frightening experience for at 73 yrs old. After 1/2 hr or so was able to return home, next day drove to dealership they said no oil in car, tapped it off, but I had just got an oil change and driven only 1798 miles. Problem has been confirmed and test done 3 times to qualify for motor replacement. OIL Warning Lamp does not stay on, only a brief flash. 3 Fail tests but has not been included in RECALL OIL CONSUMPTION.
Additional Notes:
2021 Car failed RECALL OIL CONSUMPTION test twice at local dealership. Sept 2021 dealership said replaced a part. Oct 2021, when leaving a gas station car would not start, dashboard was flashing symbols and died, would not start, after 1/2 hr car bucked to house 6 blocks away. Yes car is available for inspection. Feb 2022 car died twice in middle of busy street with a 18wheeler almost ramming me in back, oil symbol briefly flashed then car died, couldn't even pull over to side, very frightening experience for at 73 yrs old. After 1/2 hr or so was able to return home, next day drove to dealership they said no oil in car, tapped it off, but I had just got an oil change and driven only 1798 miles. Problem has been confirmed and test done 3 times to qualify for motor replacement. OIL Warning Lamp does not stay on, only a brief flash. 3 Fail tests but has not been included in RECALL OIL CONSUMPTION.
Mfg Campaign: 11465655
Recall Date: May 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
2021 Car failed RECALL OIL CONSUMPTION test twice at local dealership. Sept 2021 dealership said replaced a part. Oct 2021, when leaving a gas station car would not start, dashboard was flashing symbols and died, would not start, after 1/2 hr car bucked to house 6 blocks away. Yes car is available for inspection. Feb 2022 car died twice in middle of busy street with a 18wheeler almost ramming me in back, oil symbol briefly flashed then car died, couldn't even pull over to side, very frightening experience for at 73 yrs old. After 1/2 hr or so was able to return home, next day drove to dealership they said no oil in car, tapped it off, but I had just got an oil change and driven only 1798 miles. Problem has been confirmed and test done 3 times to qualify for motor replacement. OIL Warning Lamp does not stay on, only a brief flash. 3 Fail tests but has not been included in RECALL OIL CONSUMPTION.
Corrective Action:
2021 Car failed RECALL OIL CONSUMPTION test twice at local dealership. Sept 2021 dealership said replaced a part. Oct 2021, when leaving a gas station car would not start, dashboard was flashing symbols and died, would not start, after 1/2 hr car bucked to house 6 blocks away. Yes car is available for inspection. Feb 2022 car died twice in middle of busy street with a 18wheeler almost ramming me in back, oil symbol briefly flashed then car died, couldn't even pull over to side, very frightening experience for at 73 yrs old. After 1/2 hr or so was able to return home, next day drove to dealership they said no oil in car, tapped it off, but I had just got an oil change and driven only 1798 miles. Problem has been confirmed and test done 3 times to qualify for motor replacement. OIL Warning Lamp does not stay on, only a brief flash. 3 Fail tests but has not been included in RECALL OIL CONSUMPTION.
Additional Notes:
2021 Car failed RECALL OIL CONSUMPTION test twice at local dealership. Sept 2021 dealership said replaced a part. Oct 2021, when leaving a gas station car would not start, dashboard was flashing symbols and died, would not start, after 1/2 hr car bucked to house 6 blocks away. Yes car is available for inspection. Feb 2022 car died twice in middle of busy street with a 18wheeler almost ramming me in back, oil symbol briefly flashed then car died, couldn't even pull over to side, very frightening experience for at 73 yrs old. After 1/2 hr or so was able to return home, next day drove to dealership they said no oil in car, tapped it off, but I had just got an oil change and driven only 1798 miles. Problem has been confirmed and test done 3 times to qualify for motor replacement. OIL Warning Lamp does not stay on, only a brief flash. 3 Fail tests but has not been included in RECALL OIL CONSUMPTION.
Mfg Campaign: 11465655
Recall Date: May 22, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I contact Chrysler Corp regarding the NHTSA recall notice and provided corporate with the recall notice number and was told that the recall was not applicable to my Fiat 500x. However corporate asked where the vehicle was being serviced. When The service was completed the statement from the dealership indicated that the NHTSA recall had been completed. Additionally I purchased the vehicle new in April 2018 and did not receive the Aug 2018 recall notice. While i was merging into the turning lane my car slowed itself down and then just stopped at the time my car was still able to run but i was not able to shift the gear and put it into neutral at the time the police officer showed up to help us move the car onto the side we had to push the car because we were still unable to move the gear shift then the tow driver arrived and after lots of difficulty was barely able to shift the gear but at that time was able to put the gear in neutral and even while in neutral my car would not move once we got to the dealership and let the dealership put oil into the car because we were told that could be the possible issue though we this was on Thursday and on Friday we received a call from the dealership explaining to us that it was not an oil issue but a mechanical one skip to Saturday we go to the dealership to meet with the tow so we can get the car to a fiat dealership but once on we were unable to turn the car off as everything was not functional on the car including the lock and unlock system i was not able to press down on the break it was lock and every warning within the fiat guide book flashed and i was unable to turn the car off this was the same result for others who had tried as well My engine locked in the merge lane
Corrective Action:
I contact Chrysler Corp regarding the NHTSA recall notice and provided corporate with the recall notice number and was told that the recall was not applicable to my Fiat 500x. However corporate asked where the vehicle was being serviced. When The service was completed the statement from the dealership indicated that the NHTSA recall had been completed. Additionally I purchased the vehicle new in April 2018 and did not receive the Aug 2018 recall notice. While i was merging into the turning lane my car slowed itself down and then just stopped at the time my car was still able to run but i was not able to shift the gear and put it into neutral at the time the police officer showed up to help us move the car onto the side we had to push the car because we were still unable to move the gear shift then the tow driver arrived and after lots of difficulty was barely able to shift the gear but at that time was able to put the gear in neutral and even while in neutral my car would not move once we got to the dealership and let the dealership put oil into the car because we were told that could be the possible issue though we this was on Thursday and on Friday we received a call from the dealership explaining to us that it was not an oil issue but a mechanical one skip to Saturday we go to the dealership to meet with the tow so we can get the car to a fiat dealership but once on we were unable to turn the car off as everything was not functional on the car including the lock and unlock system i was not able to press down on the break it was lock and every warning within the fiat guide book flashed and i was unable to turn the car off this was the same result for others who had tried as well My engine locked in the merge lane
Additional Notes:
I contact Chrysler Corp regarding the NHTSA recall notice and provided corporate with the recall notice number and was told that the recall was not applicable to my Fiat 500x. However corporate asked where the vehicle was being serviced. When The service was completed the statement from the dealership indicated that the NHTSA recall had been completed. Additionally I purchased the vehicle new in April 2018 and did not receive the Aug 2018 recall notice. While i was merging into the turning lane my car slowed itself down and then just stopped at the time my car was still able to run but i was not able to shift the gear and put it into neutral at the time the police officer showed up to help us move the car onto the side we had to push the car because we were still unable to move the gear shift then the tow driver arrived and after lots of difficulty was barely able to shift the gear but at that time was able to put the gear in neutral and even while in neutral my car would not move once we got to the dealership and let the dealership put oil into the car because we were told that could be the possible issue though we this was on Thursday and on Friday we received a call from the dealership explaining to us that it was not an oil issue but a mechanical one skip to Saturday we go to the dealership to meet with the tow so we can get the car to a fiat dealership but once on we were unable to turn the car off as everything was not functional on the car including the lock and unlock system i was not able to press down on the break it was lock and every warning within the fiat guide book flashed and i was unable to turn the car off this was the same result for others who had tried as well My engine locked in the merge lane
Mfg Campaign: 11426118
Recall Date: Jul 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I contact Chrysler Corp regarding the NHTSA recall notice and provided corporate with the recall notice number and was told that the recall was not applicable to my Fiat 500x. However corporate asked where the vehicle was being serviced. When The service was completed the statement from the dealership indicated that the NHTSA recall had been completed. Additionally I purchased the vehicle new in April 2018 and did not receive the Aug 2018 recall notice. While i was merging into the turning lane my car slowed itself down and then just stopped at the time my car was still able to run but i was not able to shift the gear and put it into neutral at the time the police officer showed up to help us move the car onto the side we had to push the car because we were still unable to move the gear shift then the tow driver arrived and after lots of difficulty was barely able to shift the gear but at that time was able to put the gear in neutral and even while in neutral my car would not move once we got to the dealership and let the dealership put oil into the car because we were told that could be the possible issue though we this was on Thursday and on Friday we received a call from the dealership explaining to us that it was not an oil issue but a mechanical one skip to Saturday we go to the dealership to meet with the tow so we can get the car to a fiat dealership but once on we were unable to turn the car off as everything was not functional on the car including the lock and unlock system i was not able to press down on the break it was lock and every warning within the fiat guide book flashed and i was unable to turn the car off this was the same result for others who had tried as well My engine locked in the merge lane
Corrective Action:
I contact Chrysler Corp regarding the NHTSA recall notice and provided corporate with the recall notice number and was told that the recall was not applicable to my Fiat 500x. However corporate asked where the vehicle was being serviced. When The service was completed the statement from the dealership indicated that the NHTSA recall had been completed. Additionally I purchased the vehicle new in April 2018 and did not receive the Aug 2018 recall notice. While i was merging into the turning lane my car slowed itself down and then just stopped at the time my car was still able to run but i was not able to shift the gear and put it into neutral at the time the police officer showed up to help us move the car onto the side we had to push the car because we were still unable to move the gear shift then the tow driver arrived and after lots of difficulty was barely able to shift the gear but at that time was able to put the gear in neutral and even while in neutral my car would not move once we got to the dealership and let the dealership put oil into the car because we were told that could be the possible issue though we this was on Thursday and on Friday we received a call from the dealership explaining to us that it was not an oil issue but a mechanical one skip to Saturday we go to the dealership to meet with the tow so we can get the car to a fiat dealership but once on we were unable to turn the car off as everything was not functional on the car including the lock and unlock system i was not able to press down on the break it was lock and every warning within the fiat guide book flashed and i was unable to turn the car off this was the same result for others who had tried as well My engine locked in the merge lane
Additional Notes:
I contact Chrysler Corp regarding the NHTSA recall notice and provided corporate with the recall notice number and was told that the recall was not applicable to my Fiat 500x. However corporate asked where the vehicle was being serviced. When The service was completed the statement from the dealership indicated that the NHTSA recall had been completed. Additionally I purchased the vehicle new in April 2018 and did not receive the Aug 2018 recall notice. While i was merging into the turning lane my car slowed itself down and then just stopped at the time my car was still able to run but i was not able to shift the gear and put it into neutral at the time the police officer showed up to help us move the car onto the side we had to push the car because we were still unable to move the gear shift then the tow driver arrived and after lots of difficulty was barely able to shift the gear but at that time was able to put the gear in neutral and even while in neutral my car would not move once we got to the dealership and let the dealership put oil into the car because we were told that could be the possible issue though we this was on Thursday and on Friday we received a call from the dealership explaining to us that it was not an oil issue but a mechanical one skip to Saturday we go to the dealership to meet with the tow so we can get the car to a fiat dealership but once on we were unable to turn the car off as everything was not functional on the car including the lock and unlock system i was not able to press down on the break it was lock and every warning within the fiat guide book flashed and i was unable to turn the car off this was the same result for others who had tried as well My engine locked in the merge lane
Mfg Campaign: 11426118
Recall Date: Jul 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WE HAD SEVERAL INSTANCES WERE THE CAR BUCKS WHEN TRANSMISSION SHIFTS. WAS TAKEN TO DEALER AND UPDATES WERE MADE AND HAD NO ISSUES UNTIL AGAIN IT HAS STARTED AGAIN. NOT ALL THE TIME BUT EVERY ONCE IN A WHILE. AT SUNSET NOW BUT UNABLE TO DUPLICATE PROBLEM. THIS IS NOT THE FIRST ISSUE WE HAVE HAD. FIRST IT WAS THE FUEL TANK
Corrective Action:
WE HAD SEVERAL INSTANCES WERE THE CAR BUCKS WHEN TRANSMISSION SHIFTS. WAS TAKEN TO DEALER AND UPDATES WERE MADE AND HAD NO ISSUES UNTIL AGAIN IT HAS STARTED AGAIN. NOT ALL THE TIME BUT EVERY ONCE IN A WHILE. AT SUNSET NOW BUT UNABLE TO DUPLICATE PROBLEM. THIS IS NOT THE FIRST ISSUE WE HAVE HAD. FIRST IT WAS THE FUEL TANK
Additional Notes:
WE HAD SEVERAL INSTANCES WERE THE CAR BUCKS WHEN TRANSMISSION SHIFTS. WAS TAKEN TO DEALER AND UPDATES WERE MADE AND HAD NO ISSUES UNTIL AGAIN IT HAS STARTED AGAIN. NOT ALL THE TIME BUT EVERY ONCE IN A WHILE. AT SUNSET NOW BUT UNABLE TO DUPLICATE PROBLEM. THIS IS NOT THE FIRST ISSUE WE HAVE HAD. FIRST IT WAS THE FUEL TANK
Mfg Campaign: 11351568
Recall Date: Aug 27, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
FULL SPEED FORWARD COLLISION WARNING PLUS DOES NOT FUNCTION PROPERLY. WARNING AND BREAKS NEVER ACTIVATE EVEN IF 1 FOOT FROM CAR IN FRONT.*DT
Corrective Action:
FULL SPEED FORWARD COLLISION WARNING PLUS DOES NOT FUNCTION PROPERLY. WARNING AND BREAKS NEVER ACTIVATE EVEN IF 1 FOOT FROM CAR IN FRONT.*DT
Additional Notes:
FULL SPEED FORWARD COLLISION WARNING PLUS DOES NOT FUNCTION PROPERLY. WARNING AND BREAKS NEVER ACTIVATE EVEN IF 1 FOOT FROM CAR IN FRONT.*DT
Mfg Campaign: 11221243
Recall Date: Jun 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FULL SPEED FORWARD COLLISION WARNING PLUS DOES NOT FUNCTION PROPERLY. WARNING AND BREAKS NEVER ACTIVATE EVEN IF 1 FOOT FROM CAR IN FRONT.*DT
Corrective Action:
FULL SPEED FORWARD COLLISION WARNING PLUS DOES NOT FUNCTION PROPERLY. WARNING AND BREAKS NEVER ACTIVATE EVEN IF 1 FOOT FROM CAR IN FRONT.*DT
Additional Notes:
FULL SPEED FORWARD COLLISION WARNING PLUS DOES NOT FUNCTION PROPERLY. WARNING AND BREAKS NEVER ACTIVATE EVEN IF 1 FOOT FROM CAR IN FRONT.*DT
Mfg Campaign: 11221243
Recall Date: Jun 19, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
AFTER 10,000 MILES THESE ISSUES STARTED TO OCCUR. WE WERE QUOTED THE ENGINE EXPERIENCED THESE ISSUES DUE TO THE ENGINE BURNING OIL. THE CAR SPUTTERS, IT IS SLUGGISH, WHILE DRIVING IT LOSES POWER AND IS SLOW TO PICK UP OR DOESN'T PICK UP AT ALL. WE SLOWED DOWN DRAMATICALLY WHILE DOING 60 ON THE HIGHWAY.. THIS COULD HAVE CAUSED US TO HAVE AN ACCIDENT. VERY DANGEROUS.
Corrective Action:
AFTER 10,000 MILES THESE ISSUES STARTED TO OCCUR. WE WERE QUOTED THE ENGINE EXPERIENCED THESE ISSUES DUE TO THE ENGINE BURNING OIL. THE CAR SPUTTERS, IT IS SLUGGISH, WHILE DRIVING IT LOSES POWER AND IS SLOW TO PICK UP OR DOESN'T PICK UP AT ALL. WE SLOWED DOWN DRAMATICALLY WHILE DOING 60 ON THE HIGHWAY.. THIS COULD HAVE CAUSED US TO HAVE AN ACCIDENT. VERY DANGEROUS.
Additional Notes:
AFTER 10,000 MILES THESE ISSUES STARTED TO OCCUR. WE WERE QUOTED THE ENGINE EXPERIENCED THESE ISSUES DUE TO THE ENGINE BURNING OIL. THE CAR SPUTTERS, IT IS SLUGGISH, WHILE DRIVING IT LOSES POWER AND IS SLOW TO PICK UP OR DOESN'T PICK UP AT ALL. WE SLOWED DOWN DRAMATICALLY WHILE DOING 60 ON THE HIGHWAY.. THIS COULD HAVE CAUSED US TO HAVE AN ACCIDENT. VERY DANGEROUS.
Mfg Campaign: 11192038
Recall Date: Mar 27, 2019
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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