Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Fiat 500e vehicles manufactured March 22, 2012, to January 29, 2016. The power inverter module (PIM) may experience voltage spikes which can cause the propulsion system to shut down and loss of motive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S26
Recall Date: May 16, 2016
Consumer Complaints
6 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2016 Fiat 500E. The contact stated that the vehicle could not immediately be started. The "Service Electrical System" message was displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the battery was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 15,347.
Corrective Action:
The contact owns a 2016 Fiat 500E. The contact stated that the vehicle could not immediately be started. The "Service Electrical System" message was displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the battery was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 15,347.
Additional Notes:
The contact owns a 2016 Fiat 500E. The contact stated that the vehicle could not immediately be started. The "Service Electrical System" message was displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the battery was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 15,347.
Mfg Campaign: 11556480
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Potential Consequences:
The contact owns a 2016 Fiat 500E. The contact stated that the vehicle could not immediately be started. The "Service Electrical System" message was displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the battery was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 15,347.
Corrective Action:
The contact owns a 2016 Fiat 500E. The contact stated that the vehicle could not immediately be started. The "Service Electrical System" message was displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the battery was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 15,347.
Additional Notes:
The contact owns a 2016 Fiat 500E. The contact stated that the vehicle could not immediately be started. The "Service Electrical System" message was displayed. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the battery was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 15,347.
Mfg Campaign: 11556480
Recall Date: Nov 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING:HEADLIGHTS
Potential Consequences:
The contact owns a 2018 Fiat 500E. The contact stated that while driving at night, it was discovered that the driver's side headlight was not illuminating. The driver's side light bulb was replaced but would intermittently shut off. Upon inspection, the contact discovered that the driver's side light bulb connector had melted and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 26,500.
Corrective Action:
The contact owns a 2018 Fiat 500E. The contact stated that while driving at night, it was discovered that the driver's side headlight was not illuminating. The driver's side light bulb was replaced but would intermittently shut off. Upon inspection, the contact discovered that the driver's side light bulb connector had melted and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 26,500.
Additional Notes:
The contact owns a 2018 Fiat 500E. The contact stated that while driving at night, it was discovered that the driver's side headlight was not illuminating. The driver's side light bulb was replaced but would intermittently shut off. Upon inspection, the contact discovered that the driver's side light bulb connector had melted and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 26,500.
Mfg Campaign: 11525643
Recall Date: Jun 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 FIAT 500E. WHILE THE VEHICLE WAS STATIONARY, THE REAR DRIVER SIDE BRAKE LIGHT MALFUNCTIONED. THE BRAKE LIGHT WARNING INDICATOR DISPLAYED THE FOLLOWING MESSAGE: "RIGHT STOP LIGHT OUT". THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 FIAT 500E. WHILE THE VEHICLE WAS STATIONARY, THE REAR DRIVER SIDE BRAKE LIGHT MALFUNCTIONED. THE BRAKE LIGHT WARNING INDICATOR DISPLAYED THE FOLLOWING MESSAGE: "RIGHT STOP LIGHT OUT". THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 FIAT 500E. WHILE THE VEHICLE WAS STATIONARY, THE REAR DRIVER SIDE BRAKE LIGHT MALFUNCTIONED. THE BRAKE LIGHT WARNING INDICATOR DISPLAYED THE FOLLOWING MESSAGE: "RIGHT STOP LIGHT OUT". THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
Mfg Campaign: 11118709
Recall Date: Aug 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR STOPPED WHILE WAITING AT INTERSECTION FOR NO REASON IN THE MIDDLE OF THE STREET. WOULD NOT RESTART. AFTER A PERIOD OF TIME CAR STARTED AND RESUMED DRIVING.
Corrective Action:
CAR STOPPED WHILE WAITING AT INTERSECTION FOR NO REASON IN THE MIDDLE OF THE STREET. WOULD NOT RESTART. AFTER A PERIOD OF TIME CAR STARTED AND RESUMED DRIVING.
Additional Notes:
CAR STOPPED WHILE WAITING AT INTERSECTION FOR NO REASON IN THE MIDDLE OF THE STREET. WOULD NOT RESTART. AFTER A PERIOD OF TIME CAR STARTED AND RESUMED DRIVING.
Mfg Campaign: 10915560
Recall Date: Oct 12, 2016
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR STOPPED WHILE WAITING AT INTERSECTION FOR NO REASON IN THE MIDDLE OF THE STREET. WOULD NOT RESTART. AFTER A PERIOD OF TIME CAR STARTED AND RESUMED DRIVING.
Corrective Action:
CAR STOPPED WHILE WAITING AT INTERSECTION FOR NO REASON IN THE MIDDLE OF THE STREET. WOULD NOT RESTART. AFTER A PERIOD OF TIME CAR STARTED AND RESUMED DRIVING.
Additional Notes:
CAR STOPPED WHILE WAITING AT INTERSECTION FOR NO REASON IN THE MIDDLE OF THE STREET. WOULD NOT RESTART. AFTER A PERIOD OF TIME CAR STARTED AND RESUMED DRIVING.
Mfg Campaign: 10915560
Recall Date: Oct 12, 2016
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