Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Fiat 500 vehicles. The tire pressure monitoring system (TPMS) warning light may not illuminate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 80B
Recall Date: Jun 25, 2024
Dlt, Llc
Safety Issue:
DLT, LLC. is recalling certain CravenSpeed Fiat Short Shifter shafts sold for use in 2011-2019 Fiat 500 vehicles. The Shifter Shaft may have been improperly manufactured with a through hole for the set screw rather than a blind hole, which may lead to the breakage of the Shifter Shaft.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 3, 2019
Consumer Complaints
19 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Just before coming to a stop the brakes grab and jerk the car. The brakes work normally otherwise.
Corrective Action:
Just before coming to a stop the brakes grab and jerk the car. The brakes work normally otherwise.
Additional Notes:
Just before coming to a stop the brakes grab and jerk the car. The brakes work normally otherwise.
Mfg Campaign: 11572652
Recall Date: Feb 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Potential Consequences:
The contact owns a 2017 Fiat 500. The contact stated that the driver's side and passenger's side door handles fractured and detached from the inner side of the handle. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that water had entered the door handles. The door handles were replaced. The manufacturer was not notified about the failure. The approximate failure mileage was 20,000.
Corrective Action:
The contact owns a 2017 Fiat 500. The contact stated that the driver's side and passenger's side door handles fractured and detached from the inner side of the handle. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that water had entered the door handles. The door handles were replaced. The manufacturer was not notified about the failure. The approximate failure mileage was 20,000.
Additional Notes:
The contact owns a 2017 Fiat 500. The contact stated that the driver's side and passenger's side door handles fractured and detached from the inner side of the handle. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and the contact was informed that water had entered the door handles. The door handles were replaced. The manufacturer was not notified about the failure. The approximate failure mileage was 20,000.
Mfg Campaign: 11562997
Recall Date: Jan 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
After a sudden stop (no impact), the car would no longer go into or come out of gear while running. When the car is not running it will still shift normally. The repair shop initially thought it was the slave cylinder but the problem persisted. They then changed the clutch and are now recommending replacing the inner CV axle boot. The problem described is similar in symptons to the existing recall on 2012-2016 Fiat 500s and the partial recall on 2017 Fiat 500s. It seems logical that all of these issues are somehow related to a flaw in the design or manufacturing.
Corrective Action:
After a sudden stop (no impact), the car would no longer go into or come out of gear while running. When the car is not running it will still shift normally. The repair shop initially thought it was the slave cylinder but the problem persisted. They then changed the clutch and are now recommending replacing the inner CV axle boot. The problem described is similar in symptons to the existing recall on 2012-2016 Fiat 500s and the partial recall on 2017 Fiat 500s. It seems logical that all of these issues are somehow related to a flaw in the design or manufacturing.
Additional Notes:
After a sudden stop (no impact), the car would no longer go into or come out of gear while running. When the car is not running it will still shift normally. The repair shop initially thought it was the slave cylinder but the problem persisted. They then changed the clutch and are now recommending replacing the inner CV axle boot. The problem described is similar in symptons to the existing recall on 2012-2016 Fiat 500s and the partial recall on 2017 Fiat 500s. It seems logical that all of these issues are somehow related to a flaw in the design or manufacturing.
Mfg Campaign: 11562042
Recall Date: Dec 27, 2023
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
THE LIGHT THAT INFORMS OF AN AIR BAG PROBLEM GOES ON. THE DEALER SHIP REPAIRS AND A WEEK LATER THE LIGHT GOES ON AGAIN. BACK TO DEALERSHIP,FIXES PROBLEM? LIGHT GOES ON IN A DAY. THIS THURSDAY 8/11/22 WILL BE THE 4TH ATTEMPT TO SOLVE THE AIR BAG ISSUE.
Corrective Action:
THE LIGHT THAT INFORMS OF AN AIR BAG PROBLEM GOES ON. THE DEALER SHIP REPAIRS AND A WEEK LATER THE LIGHT GOES ON AGAIN. BACK TO DEALERSHIP,FIXES PROBLEM? LIGHT GOES ON IN A DAY. THIS THURSDAY 8/11/22 WILL BE THE 4TH ATTEMPT TO SOLVE THE AIR BAG ISSUE.
Additional Notes:
THE LIGHT THAT INFORMS OF AN AIR BAG PROBLEM GOES ON. THE DEALER SHIP REPAIRS AND A WEEK LATER THE LIGHT GOES ON AGAIN. BACK TO DEALERSHIP,FIXES PROBLEM? LIGHT GOES ON IN A DAY. THIS THURSDAY 8/11/22 WILL BE THE 4TH ATTEMPT TO SOLVE THE AIR BAG ISSUE.
Mfg Campaign: 11478045
Recall Date: Aug 7, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The PCM system does not work at all and brakes seem off—either they stop too hard or drag when pressing in them
Corrective Action:
The PCM system does not work at all and brakes seem off—either they stop too hard or drag when pressing in them
Additional Notes:
The PCM system does not work at all and brakes seem off—either they stop too hard or drag when pressing in them
Mfg Campaign: 11474371
Recall Date: Jul 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The PCM system does not work at all and brakes seem off—either they stop too hard or drag when pressing in them
Corrective Action:
The PCM system does not work at all and brakes seem off—either they stop too hard or drag when pressing in them
Additional Notes:
The PCM system does not work at all and brakes seem off—either they stop too hard or drag when pressing in them
Mfg Campaign: 11474371
Recall Date: Jul 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The PCM system does not work at all and brakes seem off—either they stop too hard or drag when pressing in them
Corrective Action:
The PCM system does not work at all and brakes seem off—either they stop too hard or drag when pressing in them
Additional Notes:
The PCM system does not work at all and brakes seem off—either they stop too hard or drag when pressing in them
Mfg Campaign: 11474371
Recall Date: Jul 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2017 Silver FIAT 500 pop has a defective miles odometer that flashes. The car was purchased from Tobin Fiat of Las Vegas on 8/21/2017. I test drove this car to my home for 3 days before buying it. On day 2 it starting flashing. I returned to the dealer, reported it and was told it would be repaired. I have over 40 Videos on my cel phone that prove its defective over a 4 year period. Most resent issues on, 10/30/21, 11/1/21, 11/10/21. All 3 parties have refused to fix, repair or replace what causes the flashing miles indicator in my car. They said it doesn't exist so there is nothing to fix. The car was sent to the Fiat dealership in Henderson for a few days and they said it didn't flash while there so Fiat, Chrysler and Tobin Fiat of Las Vegas saw it as a none issue or as a customer complaint about nothing.
Corrective Action:
My 2017 Silver FIAT 500 pop has a defective miles odometer that flashes. The car was purchased from Tobin Fiat of Las Vegas on 8/21/2017. I test drove this car to my home for 3 days before buying it. On day 2 it starting flashing. I returned to the dealer, reported it and was told it would be repaired. I have over 40 Videos on my cel phone that prove its defective over a 4 year period. Most resent issues on, 10/30/21, 11/1/21, 11/10/21. All 3 parties have refused to fix, repair or replace what causes the flashing miles indicator in my car. They said it doesn't exist so there is nothing to fix. The car was sent to the Fiat dealership in Henderson for a few days and they said it didn't flash while there so Fiat, Chrysler and Tobin Fiat of Las Vegas saw it as a none issue or as a customer complaint about nothing.
Additional Notes:
My 2017 Silver FIAT 500 pop has a defective miles odometer that flashes. The car was purchased from Tobin Fiat of Las Vegas on 8/21/2017. I test drove this car to my home for 3 days before buying it. On day 2 it starting flashing. I returned to the dealer, reported it and was told it would be repaired. I have over 40 Videos on my cel phone that prove its defective over a 4 year period. Most resent issues on, 10/30/21, 11/1/21, 11/10/21. All 3 parties have refused to fix, repair or replace what causes the flashing miles indicator in my car. They said it doesn't exist so there is nothing to fix. The car was sent to the Fiat dealership in Henderson for a few days and they said it didn't flash while there so Fiat, Chrysler and Tobin Fiat of Las Vegas saw it as a none issue or as a customer complaint about nothing.
Mfg Campaign: 11440073
Recall Date: Nov 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR STOPPED AND QUICKLY SLOWED DOWN WITHOUT WARNING. I HAD VERY LITTLE TIME TO STEER CAR TO THE SIDE OF THE ROAD. THE RBS/ABS SYSTEM STARTED SLOWING THE CAR ON ITS OWN. I HAD ONLY BEEN GOING 30 MPH, HOWEVER HAD I BEEN IN A CENTER LANE ON A FREEWAY AT 60 MPH, I WOULD HAVE NOT BEEN ABLE TO GET IT OFF THE ROAD.
Corrective Action:
CAR STOPPED AND QUICKLY SLOWED DOWN WITHOUT WARNING. I HAD VERY LITTLE TIME TO STEER CAR TO THE SIDE OF THE ROAD. THE RBS/ABS SYSTEM STARTED SLOWING THE CAR ON ITS OWN. I HAD ONLY BEEN GOING 30 MPH, HOWEVER HAD I BEEN IN A CENTER LANE ON A FREEWAY AT 60 MPH, I WOULD HAVE NOT BEEN ABLE TO GET IT OFF THE ROAD.
Additional Notes:
CAR STOPPED AND QUICKLY SLOWED DOWN WITHOUT WARNING. I HAD VERY LITTLE TIME TO STEER CAR TO THE SIDE OF THE ROAD. THE RBS/ABS SYSTEM STARTED SLOWING THE CAR ON ITS OWN. I HAD ONLY BEEN GOING 30 MPH, HOWEVER HAD I BEEN IN A CENTER LANE ON A FREEWAY AT 60 MPH, I WOULD HAVE NOT BEEN ABLE TO GET IT OFF THE ROAD.
Mfg Campaign: 11375410
Recall Date: Nov 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
CAR STOPPED AND QUICKLY SLOWED DOWN WITHOUT WARNING. I HAD VERY LITTLE TIME TO STEER CAR TO THE SIDE OF THE ROAD. THE RBS/ABS SYSTEM STARTED SLOWING THE CAR ON ITS OWN. I HAD ONLY BEEN GOING 30 MPH, HOWEVER HAD I BEEN IN A CENTER LANE ON A FREEWAY AT 60 MPH, I WOULD HAVE NOT BEEN ABLE TO GET IT OFF THE ROAD.
Corrective Action:
CAR STOPPED AND QUICKLY SLOWED DOWN WITHOUT WARNING. I HAD VERY LITTLE TIME TO STEER CAR TO THE SIDE OF THE ROAD. THE RBS/ABS SYSTEM STARTED SLOWING THE CAR ON ITS OWN. I HAD ONLY BEEN GOING 30 MPH, HOWEVER HAD I BEEN IN A CENTER LANE ON A FREEWAY AT 60 MPH, I WOULD HAVE NOT BEEN ABLE TO GET IT OFF THE ROAD.
Additional Notes:
CAR STOPPED AND QUICKLY SLOWED DOWN WITHOUT WARNING. I HAD VERY LITTLE TIME TO STEER CAR TO THE SIDE OF THE ROAD. THE RBS/ABS SYSTEM STARTED SLOWING THE CAR ON ITS OWN. I HAD ONLY BEEN GOING 30 MPH, HOWEVER HAD I BEEN IN A CENTER LANE ON A FREEWAY AT 60 MPH, I WOULD HAVE NOT BEEN ABLE TO GET IT OFF THE ROAD.
Mfg Campaign: 11375410
Recall Date: Nov 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR STOPPED AND QUICKLY SLOWED DOWN WITHOUT WARNING. I HAD VERY LITTLE TIME TO STEER CAR TO THE SIDE OF THE ROAD. THE RBS/ABS SYSTEM STARTED SLOWING THE CAR ON ITS OWN. I HAD ONLY BEEN GOING 30 MPH, HOWEVER HAD I BEEN IN A CENTER LANE ON A FREEWAY AT 60 MPH, I WOULD HAVE NOT BEEN ABLE TO GET IT OFF THE ROAD.
Corrective Action:
CAR STOPPED AND QUICKLY SLOWED DOWN WITHOUT WARNING. I HAD VERY LITTLE TIME TO STEER CAR TO THE SIDE OF THE ROAD. THE RBS/ABS SYSTEM STARTED SLOWING THE CAR ON ITS OWN. I HAD ONLY BEEN GOING 30 MPH, HOWEVER HAD I BEEN IN A CENTER LANE ON A FREEWAY AT 60 MPH, I WOULD HAVE NOT BEEN ABLE TO GET IT OFF THE ROAD.
Additional Notes:
CAR STOPPED AND QUICKLY SLOWED DOWN WITHOUT WARNING. I HAD VERY LITTLE TIME TO STEER CAR TO THE SIDE OF THE ROAD. THE RBS/ABS SYSTEM STARTED SLOWING THE CAR ON ITS OWN. I HAD ONLY BEEN GOING 30 MPH, HOWEVER HAD I BEEN IN A CENTER LANE ON A FREEWAY AT 60 MPH, I WOULD HAVE NOT BEEN ABLE TO GET IT OFF THE ROAD.
Mfg Campaign: 11375410
Recall Date: Nov 19, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE MILES INDICATOR FLASHES. PURCHASED 8/21/17 AND STILL FLASHES. DEALERSHIP: TOBIN FIAT 2550 S. JONES BLVD. LAS VEGAS, NV89146
Corrective Action:
THE MILES INDICATOR FLASHES. PURCHASED 8/21/17 AND STILL FLASHES. DEALERSHIP: TOBIN FIAT 2550 S. JONES BLVD. LAS VEGAS, NV89146
Additional Notes:
THE MILES INDICATOR FLASHES. PURCHASED 8/21/17 AND STILL FLASHES. DEALERSHIP: TOBIN FIAT 2550 S. JONES BLVD. LAS VEGAS, NV89146
Mfg Campaign: 11352416
Recall Date: Sep 1, 2020
Chrysler (fca Us, Llc)
Defect Description:
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE FRONT DRIVER'S SIDE WINDOW INADVERTENTLY FELL INSIDE OF THE DOOR PANEL. THE VEHICLE WAS TAKEN TO FIAT OF SCOTTSDALE LOCATED AT 16301 N. 78TH ST, SCOTTSDALE, AZ 85260, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE FRONT DRIVER'S SIDE WINDOW INADVERTENTLY FELL INSIDE OF THE DOOR PANEL. THE VEHICLE WAS TAKEN TO FIAT OF SCOTTSDALE LOCATED AT 16301 N. 78TH ST, SCOTTSDALE, AZ 85260, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE FRONT DRIVER'S SIDE WINDOW INADVERTENTLY FELL INSIDE OF THE DOOR PANEL. THE VEHICLE WAS TAKEN TO FIAT OF SCOTTSDALE LOCATED AT 16301 N. 78TH ST, SCOTTSDALE, AZ 85260, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Mfg Campaign: 11342367
Recall Date: Jul 30, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THERE WAS A SUDDEN AND COMPLETE LOSE OF STEERING CONTROL. CAR PULLED HARD TO THE RIGHT CAUSING A COLLISION WITH A PARKED CAR. VEHICLE WAS MOVING AT VERY LOW RATE OF SPEED UNDER 10 MPH. THERE WAS NO WAY TO STOP THE VEHICLE BEFORE THE COLLISION HAPPENED. IN ADDITION UPON IMPACT THE SEATBELT DID NOT LOCK CAUSING THE DRIVER TO BE TOSSED TO THE WINDSHIELD. DRIVER WAS WEARING SEAT BELT. INCIDENT OCCURRED AT VERY LOW RATE OF SPEED.*DT*JB CAIR# XXXXXXXX METLIFE CLAIM #XXXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Corrective Action:
THERE WAS A SUDDEN AND COMPLETE LOSE OF STEERING CONTROL. CAR PULLED HARD TO THE RIGHT CAUSING A COLLISION WITH A PARKED CAR. VEHICLE WAS MOVING AT VERY LOW RATE OF SPEED UNDER 10 MPH. THERE WAS NO WAY TO STOP THE VEHICLE BEFORE THE COLLISION HAPPENED. IN ADDITION UPON IMPACT THE SEATBELT DID NOT LOCK CAUSING THE DRIVER TO BE TOSSED TO THE WINDSHIELD. DRIVER WAS WEARING SEAT BELT. INCIDENT OCCURRED AT VERY LOW RATE OF SPEED.*DT*JB CAIR# XXXXXXXX METLIFE CLAIM #XXXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Additional Notes:
THERE WAS A SUDDEN AND COMPLETE LOSE OF STEERING CONTROL. CAR PULLED HARD TO THE RIGHT CAUSING A COLLISION WITH A PARKED CAR. VEHICLE WAS MOVING AT VERY LOW RATE OF SPEED UNDER 10 MPH. THERE WAS NO WAY TO STOP THE VEHICLE BEFORE THE COLLISION HAPPENED. IN ADDITION UPON IMPACT THE SEATBELT DID NOT LOCK CAUSING THE DRIVER TO BE TOSSED TO THE WINDSHIELD. DRIVER WAS WEARING SEAT BELT. INCIDENT OCCURRED AT VERY LOW RATE OF SPEED.*DT*JB CAIR# XXXXXXXX METLIFE CLAIM #XXXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mfg Campaign: 11283047
Recall Date: Nov 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
THERE WAS A SUDDEN AND COMPLETE LOSE OF STEERING CONTROL. CAR PULLED HARD TO THE RIGHT CAUSING A COLLISION WITH A PARKED CAR. VEHICLE WAS MOVING AT VERY LOW RATE OF SPEED UNDER 10 MPH. THERE WAS NO WAY TO STOP THE VEHICLE BEFORE THE COLLISION HAPPENED. IN ADDITION UPON IMPACT THE SEATBELT DID NOT LOCK CAUSING THE DRIVER TO BE TOSSED TO THE WINDSHIELD. DRIVER WAS WEARING SEAT BELT. INCIDENT OCCURRED AT VERY LOW RATE OF SPEED.*DT*JB CAIR# XXXXXXXX METLIFE CLAIM #XXXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Corrective Action:
THERE WAS A SUDDEN AND COMPLETE LOSE OF STEERING CONTROL. CAR PULLED HARD TO THE RIGHT CAUSING A COLLISION WITH A PARKED CAR. VEHICLE WAS MOVING AT VERY LOW RATE OF SPEED UNDER 10 MPH. THERE WAS NO WAY TO STOP THE VEHICLE BEFORE THE COLLISION HAPPENED. IN ADDITION UPON IMPACT THE SEATBELT DID NOT LOCK CAUSING THE DRIVER TO BE TOSSED TO THE WINDSHIELD. DRIVER WAS WEARING SEAT BELT. INCIDENT OCCURRED AT VERY LOW RATE OF SPEED.*DT*JB CAIR# XXXXXXXX METLIFE CLAIM #XXXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Additional Notes:
THERE WAS A SUDDEN AND COMPLETE LOSE OF STEERING CONTROL. CAR PULLED HARD TO THE RIGHT CAUSING A COLLISION WITH A PARKED CAR. VEHICLE WAS MOVING AT VERY LOW RATE OF SPEED UNDER 10 MPH. THERE WAS NO WAY TO STOP THE VEHICLE BEFORE THE COLLISION HAPPENED. IN ADDITION UPON IMPACT THE SEATBELT DID NOT LOCK CAUSING THE DRIVER TO BE TOSSED TO THE WINDSHIELD. DRIVER WAS WEARING SEAT BELT. INCIDENT OCCURRED AT VERY LOW RATE OF SPEED.*DT*JB CAIR# XXXXXXXX METLIFE CLAIM #XXXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mfg Campaign: 11283047
Recall Date: Nov 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE WAS A SUDDEN AND COMPLETE LOSE OF STEERING CONTROL. CAR PULLED HARD TO THE RIGHT CAUSING A COLLISION WITH A PARKED CAR. VEHICLE WAS MOVING AT VERY LOW RATE OF SPEED UNDER 10 MPH. THERE WAS NO WAY TO STOP THE VEHICLE BEFORE THE COLLISION HAPPENED. IN ADDITION UPON IMPACT THE SEATBELT DID NOT LOCK CAUSING THE DRIVER TO BE TOSSED TO THE WINDSHIELD. DRIVER WAS WEARING SEAT BELT. INCIDENT OCCURRED AT VERY LOW RATE OF SPEED.*DT*JB CAIR# XXXXXXXX METLIFE CLAIM #XXXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Corrective Action:
THERE WAS A SUDDEN AND COMPLETE LOSE OF STEERING CONTROL. CAR PULLED HARD TO THE RIGHT CAUSING A COLLISION WITH A PARKED CAR. VEHICLE WAS MOVING AT VERY LOW RATE OF SPEED UNDER 10 MPH. THERE WAS NO WAY TO STOP THE VEHICLE BEFORE THE COLLISION HAPPENED. IN ADDITION UPON IMPACT THE SEATBELT DID NOT LOCK CAUSING THE DRIVER TO BE TOSSED TO THE WINDSHIELD. DRIVER WAS WEARING SEAT BELT. INCIDENT OCCURRED AT VERY LOW RATE OF SPEED.*DT*JB CAIR# XXXXXXXX METLIFE CLAIM #XXXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Additional Notes:
THERE WAS A SUDDEN AND COMPLETE LOSE OF STEERING CONTROL. CAR PULLED HARD TO THE RIGHT CAUSING A COLLISION WITH A PARKED CAR. VEHICLE WAS MOVING AT VERY LOW RATE OF SPEED UNDER 10 MPH. THERE WAS NO WAY TO STOP THE VEHICLE BEFORE THE COLLISION HAPPENED. IN ADDITION UPON IMPACT THE SEATBELT DID NOT LOCK CAUSING THE DRIVER TO BE TOSSED TO THE WINDSHIELD. DRIVER WAS WEARING SEAT BELT. INCIDENT OCCURRED AT VERY LOW RATE OF SPEED.*DT*JB CAIR# XXXXXXXX METLIFE CLAIM #XXXXXXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mfg Campaign: 11283047
Recall Date: Nov 30, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
CAR HAS MOVED OUT OF "PARK" 4 TIMES AND THE LAST TIME ROLLED DOWN MY DRIVE WAY AND HIT ANOTHER CAR. I WANT TO HAVE THIS VEHICLE RETURNED AND GET ANOTHER CAR. WE TOOK THIS VEHICLE INTO THE DEALER ABOUT 4 MONTHS AGO FOR ELECTRONIC GAUGE AND SYSTEM PROBLEMS. THEY SAID THERE WAS NOTHING WRONG WITH IT. I DON'T BELIEVE THEM ANYMORE.
Corrective Action:
CAR HAS MOVED OUT OF "PARK" 4 TIMES AND THE LAST TIME ROLLED DOWN MY DRIVE WAY AND HIT ANOTHER CAR. I WANT TO HAVE THIS VEHICLE RETURNED AND GET ANOTHER CAR. WE TOOK THIS VEHICLE INTO THE DEALER ABOUT 4 MONTHS AGO FOR ELECTRONIC GAUGE AND SYSTEM PROBLEMS. THEY SAID THERE WAS NOTHING WRONG WITH IT. I DON'T BELIEVE THEM ANYMORE.
Additional Notes:
CAR HAS MOVED OUT OF "PARK" 4 TIMES AND THE LAST TIME ROLLED DOWN MY DRIVE WAY AND HIT ANOTHER CAR. I WANT TO HAVE THIS VEHICLE RETURNED AND GET ANOTHER CAR. WE TOOK THIS VEHICLE INTO THE DEALER ABOUT 4 MONTHS AGO FOR ELECTRONIC GAUGE AND SYSTEM PROBLEMS. THEY SAID THERE WAS NOTHING WRONG WITH IT. I DON'T BELIEVE THEM ANYMORE.
Mfg Campaign: 11102295
Recall Date: Jun 18, 2018
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
AFTER OWNING THE VEHICLE FOR JUST 5 MONTHS, I WAS PUSHING IN MY PASSENGER SIDE VIEW MIRROR AND IT POPPED OFF. I WENT BACK AND FORTH WITH THE DEALER, TAKING IN A COUPLE OF TIMES TO TAKE PICTURES. AFTER 2 MONTHS, FIAT HAS COME BACK TO SAY THAT THIS IS NORMAL WEAR AND TEAR AND IS NOT COVERED BY WARRANTY.
Corrective Action:
AFTER OWNING THE VEHICLE FOR JUST 5 MONTHS, I WAS PUSHING IN MY PASSENGER SIDE VIEW MIRROR AND IT POPPED OFF. I WENT BACK AND FORTH WITH THE DEALER, TAKING IN A COUPLE OF TIMES TO TAKE PICTURES. AFTER 2 MONTHS, FIAT HAS COME BACK TO SAY THAT THIS IS NORMAL WEAR AND TEAR AND IS NOT COVERED BY WARRANTY.
Additional Notes:
AFTER OWNING THE VEHICLE FOR JUST 5 MONTHS, I WAS PUSHING IN MY PASSENGER SIDE VIEW MIRROR AND IT POPPED OFF. I WENT BACK AND FORTH WITH THE DEALER, TAKING IN A COUPLE OF TIMES TO TAKE PICTURES. AFTER 2 MONTHS, FIAT HAS COME BACK TO SAY THAT THIS IS NORMAL WEAR AND TEAR AND IS NOT COVERED BY WARRANTY.
Mfg Campaign: 11033845
Recall Date: Oct 16, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
USING A LARGE AND RELATIVELY HEAVY KEY RING AND INADVERTENTLY HITTING IT WHILE ADJUSTING THE RADIO CAUSED THE ENGINE TO SHUT DOWN WHILE DRIVING ON A CITY STREET ON THREE OCCASIONS. REMOVING THE KEY RING AND USING THE KEY WITHOUT A RING SOLVED THE PROBLEM. AFTER REMOVING THE KEY RING THERE WERE NO MORE INCIDENTS.
Corrective Action:
USING A LARGE AND RELATIVELY HEAVY KEY RING AND INADVERTENTLY HITTING IT WHILE ADJUSTING THE RADIO CAUSED THE ENGINE TO SHUT DOWN WHILE DRIVING ON A CITY STREET ON THREE OCCASIONS. REMOVING THE KEY RING AND USING THE KEY WITHOUT A RING SOLVED THE PROBLEM. AFTER REMOVING THE KEY RING THERE WERE NO MORE INCIDENTS.
Additional Notes:
USING A LARGE AND RELATIVELY HEAVY KEY RING AND INADVERTENTLY HITTING IT WHILE ADJUSTING THE RADIO CAUSED THE ENGINE TO SHUT DOWN WHILE DRIVING ON A CITY STREET ON THREE OCCASIONS. REMOVING THE KEY RING AND USING THE KEY WITHOUT A RING SOLVED THE PROBLEM. AFTER REMOVING THE KEY RING THERE WERE NO MORE INCIDENTS.
Mfg Campaign: 11032227
Recall Date: Oct 8, 2017
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury