Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ferrari North America, Inc.
Safety Issue:
Ferrari North America, Inc. (Ferrari) is recalling certain 2010-2015 458 Italia, 2012-2015 458 Spider, 2014-2015 458 Speciale, 2015 458 Speciale Aperta, 2016-2019 488 GTB, and 488 Spider vehicles. The brake system may leak brake fluid, resulting in a loss of braking ability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 78
Recall Date: Oct 23, 2021
Ferrari North America, Inc.
Safety Issue:
Ferrari North America, Inc. (Ferrari) is recalling certain 2018 488 Spider, 488 Pista, 2015 458 Speciale A, 2016-2018 488 GTB, 2015-2017 F12 Berlinetta, 2016 F12 tdf, and 2016-2018 Carlifornia T vehicles. The air bag Electronic Control Unit (ECU) may malfunction, possibly causing the non-deployment or improper deployment of the air bags and/or seat belt pretensioners.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 70
Recall Date: Jun 4, 2019
Ferrari North America, Inc.
Safety Issue:
Ferrari North America (Ferrari) is recalling certain 2014 Ferrari California, 2014-2015 Ferrari 458 Italia, 458 Spider, 2014-2016 Ferrari FF, 2014-2017 Ferrari F12, 2015-2018 Ferrari California T, 2015 Ferrari 458 Speciale A, 2016 Ferrari F60 America, 2016-2017 Ferrari F12 tdf, 2016-2018 Ferrari 488 GTB, 488 Spider, 2017-2018 Ferrari GTC4Lusso and 2018 GTC4Lusso T vehicles nationwide. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 65
Recall Date: Jan 9, 2019
Consumer Complaints
4 ComplaintsFerrari North America, Inc.
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Headliner is sagging and this is causing sun visor to come down thus affecting visibility of the driver. this problem is very common on this model and causing a safety issue.
Corrective Action:
Headliner is sagging and this is causing sun visor to come down thus affecting visibility of the driver. this problem is very common on this model and causing a safety issue.
Additional Notes:
Headliner is sagging and this is causing sun visor to come down thus affecting visibility of the driver. this problem is very common on this model and causing a safety issue.
Mfg Campaign: 11490055
Recall Date: Oct 19, 2022
Ferrari North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
On Sunday Sept 4th, while attending an Edge Addicts track day event at Circuit of the Americas in Austin, My 2017 488 Was parts of the run group, 2 laps were completed prior to the brake pedal failing completely to the floor and causing my driver to loose all braking capability and slamming into a wall. We have in car video from Go Pro footage, footage from another vehicle from behind my 488 and also footage from the control room of the track. This vehicle was purchased 3 months ago, the brake fluid is at the correct level and the new "Recalled" Brake fluid cap is installed. There is some sort of serious manufacturing defect with this system, this is a car designed for this type of use. This needs a serious investigation before others are hurt or killed.
Corrective Action:
On Sunday Sept 4th, while attending an Edge Addicts track day event at Circuit of the Americas in Austin, My 2017 488 Was parts of the run group, 2 laps were completed prior to the brake pedal failing completely to the floor and causing my driver to loose all braking capability and slamming into a wall. We have in car video from Go Pro footage, footage from another vehicle from behind my 488 and also footage from the control room of the track. This vehicle was purchased 3 months ago, the brake fluid is at the correct level and the new "Recalled" Brake fluid cap is installed. There is some sort of serious manufacturing defect with this system, this is a car designed for this type of use. This needs a serious investigation before others are hurt or killed.
Additional Notes:
On Sunday Sept 4th, while attending an Edge Addicts track day event at Circuit of the Americas in Austin, My 2017 488 Was parts of the run group, 2 laps were completed prior to the brake pedal failing completely to the floor and causing my driver to loose all braking capability and slamming into a wall. We have in car video from Go Pro footage, footage from another vehicle from behind my 488 and also footage from the control room of the track. This vehicle was purchased 3 months ago, the brake fluid is at the correct level and the new "Recalled" Brake fluid cap is installed. There is some sort of serious manufacturing defect with this system, this is a car designed for this type of use. This needs a serious investigation before others are hurt or killed.
Mfg Campaign: 11482908
Recall Date: Sep 5, 2022
Ferrari North America, Inc.
Defect Description:
AIR BAGS
Potential Consequences:
IN APRIL OF THIS YEAR WE RECEIVED NOTICE OF AN AIRBAG RECALL. THE NOTICED MENTIONS PARTS ARE AVAILABLE. WE TRIED TO MAKE AN APPOINTMENT WITH OUR DEALER BUT THEY MENTIONED THE PARTS WERE NOT AVAILABLE. WE HAVE FOLLOWED UP WITH THE DEALER SEVERAL TIMES TO NO AVAIL. WE CONTACT FERRARI USA CUSTOMER SERVICE AN THEY ONLY MENTIONED THEY WOULD LOOK INTO THE SITUATION BUT NO FURTHER INFORMATION IS AVAILABLE. I BELIEVE THIS IS VERY POOR AS IT A SAFETY CONCERN THAT IS NOT BEING GIVEN ANY REAL PRIORITY. THE MANUFACTURE CONTINUES TO LAUNCH CARS THIS YEAR YET OUR PASSENGERS ARE NOT SAFE. THIS DEPARTMENT IS OUR LAST CHANCE AT TRYING TO KEEP OUR PASSENGERS SAFE IN A MOTOR VEHICLE THAT HAS A KNOWN DEFECT.
Corrective Action:
IN APRIL OF THIS YEAR WE RECEIVED NOTICE OF AN AIRBAG RECALL. THE NOTICED MENTIONS PARTS ARE AVAILABLE. WE TRIED TO MAKE AN APPOINTMENT WITH OUR DEALER BUT THEY MENTIONED THE PARTS WERE NOT AVAILABLE. WE HAVE FOLLOWED UP WITH THE DEALER SEVERAL TIMES TO NO AVAIL. WE CONTACT FERRARI USA CUSTOMER SERVICE AN THEY ONLY MENTIONED THEY WOULD LOOK INTO THE SITUATION BUT NO FURTHER INFORMATION IS AVAILABLE. I BELIEVE THIS IS VERY POOR AS IT A SAFETY CONCERN THAT IS NOT BEING GIVEN ANY REAL PRIORITY. THE MANUFACTURE CONTINUES TO LAUNCH CARS THIS YEAR YET OUR PASSENGERS ARE NOT SAFE. THIS DEPARTMENT IS OUR LAST CHANCE AT TRYING TO KEEP OUR PASSENGERS SAFE IN A MOTOR VEHICLE THAT HAS A KNOWN DEFECT.
Additional Notes:
IN APRIL OF THIS YEAR WE RECEIVED NOTICE OF AN AIRBAG RECALL. THE NOTICED MENTIONS PARTS ARE AVAILABLE. WE TRIED TO MAKE AN APPOINTMENT WITH OUR DEALER BUT THEY MENTIONED THE PARTS WERE NOT AVAILABLE. WE HAVE FOLLOWED UP WITH THE DEALER SEVERAL TIMES TO NO AVAIL. WE CONTACT FERRARI USA CUSTOMER SERVICE AN THEY ONLY MENTIONED THEY WOULD LOOK INTO THE SITUATION BUT NO FURTHER INFORMATION IS AVAILABLE. I BELIEVE THIS IS VERY POOR AS IT A SAFETY CONCERN THAT IS NOT BEING GIVEN ANY REAL PRIORITY. THE MANUFACTURE CONTINUES TO LAUNCH CARS THIS YEAR YET OUR PASSENGERS ARE NOT SAFE. THIS DEPARTMENT IS OUR LAST CHANCE AT TRYING TO KEEP OUR PASSENGERS SAFE IN A MOTOR VEHICLE THAT HAS A KNOWN DEFECT.
Mfg Campaign: 11280294
Recall Date: Nov 15, 2019
Ferrari North America, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE BRAKING SYSTEM HAS LOCKED THE BRAKES BY ITSELF WITHOUT ANY USER INPUT OR PRESSING OF THE BRAKE PEDAL. THIS HAS OCCURRED 3X, THE FIRST 2 WHILE THE CAR WAS MOVING, THE LAST WHILE IT WAS PARKED IN A GARAGE, THE 1ST AND 3RD TIMES RENDERED THE CAR IMMOVABLE, THE 2ND WAS MOVABLE AFTER A RESTART. TWICE THE CAR NEEDED TO BE TOWED TO THE DEALER, WHO HAS BEEN UNABLE TO DUPLICATE THE PROBLEM THUS UNABLE TO FIX IT. THE 3X HAVE OCCURRED IN ~3K MILES, THE 1ST AT ~1850 MILES. THE FIRST REPAIR ATTEMPT INVOLVED REPLACING THE BRAKING SYSTEM ECU AND A BRAKE PEDAL SWITCH, PERFORMED AS A "SHOTGUN" APPROACH SINCE NO CAUSE COULD BE DETERMINED. THE 2ND AND 3RD ATTEMPTS INVOLVED FERRARI WASHING THEIR HANDS OF THE PROBLEM. I FILED TO LEMON LAW THE CAR, AND FERRARI MAINTAINS THERE IS NOTHING WRONG WITH IT AFTER THE FIRST "FIX", WHICH IS CLEARLY ABSURD DUE TO THE 2ND AND 3RD OCCURRENCES. ASKING ONLINE IN A FERRARI FORUM PRODUCED ONLY ONE PERSON SAYING THE SAME PROBLEM OCCURRED IN THEIR CLOSE-TO-IDENTICAL FERRARI CAR , WHICH PRESUMABLY SHARES A VERY SIMILAR IF NOT IDENTICAL BRAKING SYSTEM. THE CAR HAS AN UNUSUAL "HILL-HOLDER" FEATURE WHICH ENGAGES EVEN WHILE ON FLAT GROUND, AND IT IS THIS WHICH I BELIEVE TO BE MALFUNCTIONING. THE INABILITY TO MOVE A CAR THAT HAS SUDDENLY AND WITHOUT WARNING LOCKED ITS BRAKES AND BROUGHT THE CAR TO A STOP IS NOT ONLY FRIGHTENING, BUT IS POTENTIALLY LETHAL.
Corrective Action:
THE BRAKING SYSTEM HAS LOCKED THE BRAKES BY ITSELF WITHOUT ANY USER INPUT OR PRESSING OF THE BRAKE PEDAL. THIS HAS OCCURRED 3X, THE FIRST 2 WHILE THE CAR WAS MOVING, THE LAST WHILE IT WAS PARKED IN A GARAGE, THE 1ST AND 3RD TIMES RENDERED THE CAR IMMOVABLE, THE 2ND WAS MOVABLE AFTER A RESTART. TWICE THE CAR NEEDED TO BE TOWED TO THE DEALER, WHO HAS BEEN UNABLE TO DUPLICATE THE PROBLEM THUS UNABLE TO FIX IT. THE 3X HAVE OCCURRED IN ~3K MILES, THE 1ST AT ~1850 MILES. THE FIRST REPAIR ATTEMPT INVOLVED REPLACING THE BRAKING SYSTEM ECU AND A BRAKE PEDAL SWITCH, PERFORMED AS A "SHOTGUN" APPROACH SINCE NO CAUSE COULD BE DETERMINED. THE 2ND AND 3RD ATTEMPTS INVOLVED FERRARI WASHING THEIR HANDS OF THE PROBLEM. I FILED TO LEMON LAW THE CAR, AND FERRARI MAINTAINS THERE IS NOTHING WRONG WITH IT AFTER THE FIRST "FIX", WHICH IS CLEARLY ABSURD DUE TO THE 2ND AND 3RD OCCURRENCES. ASKING ONLINE IN A FERRARI FORUM PRODUCED ONLY ONE PERSON SAYING THE SAME PROBLEM OCCURRED IN THEIR CLOSE-TO-IDENTICAL FERRARI CAR , WHICH PRESUMABLY SHARES A VERY SIMILAR IF NOT IDENTICAL BRAKING SYSTEM. THE CAR HAS AN UNUSUAL "HILL-HOLDER" FEATURE WHICH ENGAGES EVEN WHILE ON FLAT GROUND, AND IT IS THIS WHICH I BELIEVE TO BE MALFUNCTIONING. THE INABILITY TO MOVE A CAR THAT HAS SUDDENLY AND WITHOUT WARNING LOCKED ITS BRAKES AND BROUGHT THE CAR TO A STOP IS NOT ONLY FRIGHTENING, BUT IS POTENTIALLY LETHAL.
Additional Notes:
THE BRAKING SYSTEM HAS LOCKED THE BRAKES BY ITSELF WITHOUT ANY USER INPUT OR PRESSING OF THE BRAKE PEDAL. THIS HAS OCCURRED 3X, THE FIRST 2 WHILE THE CAR WAS MOVING, THE LAST WHILE IT WAS PARKED IN A GARAGE, THE 1ST AND 3RD TIMES RENDERED THE CAR IMMOVABLE, THE 2ND WAS MOVABLE AFTER A RESTART. TWICE THE CAR NEEDED TO BE TOWED TO THE DEALER, WHO HAS BEEN UNABLE TO DUPLICATE THE PROBLEM THUS UNABLE TO FIX IT. THE 3X HAVE OCCURRED IN ~3K MILES, THE 1ST AT ~1850 MILES. THE FIRST REPAIR ATTEMPT INVOLVED REPLACING THE BRAKING SYSTEM ECU AND A BRAKE PEDAL SWITCH, PERFORMED AS A "SHOTGUN" APPROACH SINCE NO CAUSE COULD BE DETERMINED. THE 2ND AND 3RD ATTEMPTS INVOLVED FERRARI WASHING THEIR HANDS OF THE PROBLEM. I FILED TO LEMON LAW THE CAR, AND FERRARI MAINTAINS THERE IS NOTHING WRONG WITH IT AFTER THE FIRST "FIX", WHICH IS CLEARLY ABSURD DUE TO THE 2ND AND 3RD OCCURRENCES. ASKING ONLINE IN A FERRARI FORUM PRODUCED ONLY ONE PERSON SAYING THE SAME PROBLEM OCCURRED IN THEIR CLOSE-TO-IDENTICAL FERRARI CAR , WHICH PRESUMABLY SHARES A VERY SIMILAR IF NOT IDENTICAL BRAKING SYSTEM. THE CAR HAS AN UNUSUAL "HILL-HOLDER" FEATURE WHICH ENGAGES EVEN WHILE ON FLAT GROUND, AND IT IS THIS WHICH I BELIEVE TO BE MALFUNCTIONING. THE INABILITY TO MOVE A CAR THAT HAS SUDDENLY AND WITHOUT WARNING LOCKED ITS BRAKES AND BROUGHT THE CAR TO A STOP IS NOT ONLY FRIGHTENING, BUT IS POTENTIALLY LETHAL.
Mfg Campaign: 11112925
Recall Date: Jul 22, 2018
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