Complaints & Recalls
Official Safety Recalls - Important!
12 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL970
Recall Date: Apr 4, 2023
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Business-Class M2, FCCC Business-Class M2, FCCC S2G (FCCC Business-Class M2), FCCC S2RV, FCCC SC2 (FCCC Shuttle Chassis), 2021-2022 Freightliner 108SD, and Freightliner 114SD vehicles. The windshield wiper linkages may break, causing the windshield wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL969
Recall Date: Apr 4, 2023
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Custom Chass XCL, 2017-2022 XCM, XCS, 2017-2023 MC, XCR, 2018-2019 XBR, 2018-2020 XBS, 2018-2022 MBC, MT55, S2C, S2G, S2RV vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: FL912
Recall Date: Nov 23, 2021
Daimler Trucks North America, Llc
Safety Issue:
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL-888
Recall Date: May 19, 2021
Consumer Complaints
1 ComplaintDaimler Trucks North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The front cap was not properly installed on the passenger's side of the vehicle. Yes vehicle is available for inspection if needed. If the front cap came completely separated from passengers side of the the main body it could shift and obstruct the drivers ability to see out the front windshield. If it came completely detached it could again obstruct the drivers view and fall on the roadway possibly in the path of either oncoming traffic and/or traffic following vehicle. Pictures of the problem were sent to Jayco with their reply "We do appreciate you taking the time to notify us & your concerns have been documented. This is not anything we have seen on a repetitive basis. Our Compliance Dept. has been made aware & it has been deemed that it is not an issue that would qualify for a Safety Recall." The first symptoms were cracking in the paint and sealant along the vertical seam between truck cab and overhead cap.
Corrective Action:
The front cap was not properly installed on the passenger's side of the vehicle. Yes vehicle is available for inspection if needed. If the front cap came completely separated from passengers side of the the main body it could shift and obstruct the drivers ability to see out the front windshield. If it came completely detached it could again obstruct the drivers view and fall on the roadway possibly in the path of either oncoming traffic and/or traffic following vehicle. Pictures of the problem were sent to Jayco with their reply "We do appreciate you taking the time to notify us & your concerns have been documented. This is not anything we have seen on a repetitive basis. Our Compliance Dept. has been made aware & it has been deemed that it is not an issue that would qualify for a Safety Recall." The first symptoms were cracking in the paint and sealant along the vertical seam between truck cab and overhead cap.
Additional Notes:
The front cap was not properly installed on the passenger's side of the vehicle. Yes vehicle is available for inspection if needed. If the front cap came completely separated from passengers side of the the main body it could shift and obstruct the drivers ability to see out the front windshield. If it came completely detached it could again obstruct the drivers view and fall on the roadway possibly in the path of either oncoming traffic and/or traffic following vehicle. Pictures of the problem were sent to Jayco with their reply "We do appreciate you taking the time to notify us & your concerns have been documented. This is not anything we have seen on a repetitive basis. Our Compliance Dept. has been made aware & it has been deemed that it is not an issue that would qualify for a Safety Recall." The first symptoms were cracking in the paint and sealant along the vertical seam between truck cab and overhead cap.
Mfg Campaign: 11645763
Recall Date: Mar 1, 2025
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