ESCAPE E21C 2019 Complaints - Lemon Law Database

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Escape Trailer

NHTSA Campaign: 21V666000 SAFETY RECALL

200 Vehicles Affected

Recall Date: Aug 26, 2021

Safety Issue:

Escape Trailer (Escape Trailer) is recalling certain 2019 E17A, E17B, E19, E21C, E21NE, and E5.0 recreational trailers. The adhesive that bonds the vented portion of the window may fail.

Potential Risk:

Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.

FREE Recall Solution:

Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 6, 2021. Owners may contact Escape Trailer customer service at 1-604-703-1650.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ESCAPE dealer to schedule your FREE recall repair.

Manufacturer: ESCAPE
Mfg Campaign: 21E047

Notice Date: Sep 6, 2021
Recall Date: Aug 26, 2021

Consumer Complaints

1 Complaint

Escape Trailer Industries Ltd.

Campaign: 11431665 Other

Sep 3, 2021

Defect Description:

STRUCTURE:BODY

Potential Consequences:

The contact owns a 2019 Escape E21C Travel Trailer. The contact stated while hauling the trailer, the front panel detached and flew in the air. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the warranty had expired. No further assistance was provided. The failure mileage was unknown. The contact stated that the manufacturer failed to notify trailer owners of the issue.

Corrective Action:

Additional Notes:

Manufacturer: ESCAPE
Mfg Campaign: 11431665

Notice Date: Sep 3, 2021
Recall Date: Sep 3, 2021

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