ENTEGRA VISION XL 2023

Complete listing of complaints and recalls for this vehicle

2
Complaints
2
Recalls

Complaints & Recalls

2 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 23V771000 SAFETY RECALL
134 Vehicles Affected
Recall Date: Nov 16, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes. Corrosion in the Smart Data Link Connector (SDLC) may interfere with the Controller Area Network (CAN) communication, resulting in an inoperative instrument panel. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 105, "Hydraulic and Electric Brake Systems."

Potential Risk:
An inoperative instrument panel cannot show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
FREE Recall Solution:
Ford dealers will install a wire harness connector, and inspect and replace the SDLC module, as necessary, free of charge. Owner notification letters were mailed December 13, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: Ford 23V-510
Notice Date: Dec 13, 2023
Recall Date: Nov 16, 2023
Jayco, Inc.
NHTSA Campaign: 23V318000 SAFETY RECALL
63 Vehicles Affected
Recall Date: May 4, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Emblem, Vision, Vision XL, Jayco Alante, Precept, and Precept Prestige motorhomes, built on Ford F-53 chassis. The rear brake caliper attachment bolts may not be tightened correctly, which can allow the caliper to loosen and possibly damage the wheel or brake lines.

Potential Risk:
A damaged wheel can result in a loss of tire pressure. A damaged brake line can cause a brake fluid leak and reduce brake performance. Either condition increases the risk of a crash.
FREE Recall Solution:
Jayco will notify owners, and Ford dealers will inspect and tighten the rear caliper bolts, as necessary, free of charge. In addition, any damaged bolts will be replaced, free of charge. Owner notification letters were mailed May 24, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Notice Date: May 24, 2023
Recall Date: May 4, 2023

Consumer Complaints

2 Complaints
Jayco, Inc.
Campaign: 11612346 Other
Sep 3, 2024
Defect Description:

PARKING BRAKE

Potential Consequences:

The contact owns a 2023 Entegra Vision XL. The contact stated that while driving at an undisclosed speed, he heard an abnormal rhythmic bang emanating from the rear of the RV. No warning lights were illuminated. The RV was taken to the dealer, who diagnosed a failure with the parking brake, finding that the parking brake was dragging and required adjustment. The RV was repaired, but the failure reoccurred. The RV was taken to the dealer, who then replaced the parking brake assembly and diagnosed an additional failure with the pinion shaft seal. The RV was repaired, but the failure reoccurred. The RV was not repaired. After investigating the failure, the contact related the failure to SSM: 51050. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 2,500.

Corrective Action:

The contact owns a 2023 Entegra Vision XL. The contact stated that while driving at an undisclosed speed, he heard an abnormal rhythmic bang emanating from the rear of the RV. No warning lights were illuminated. The RV was taken to the dealer, who diagnosed a failure with the parking brake, finding that the parking brake was dragging and required adjustment. The RV was repaired, but the failure reoccurred. The RV was taken to the dealer, who then replaced the parking brake assembly and diagnosed an additional failure with the pinion shaft seal. The RV was repaired, but the failure reoccurred. The RV was not repaired. After investigating the failure, the contact related the failure to SSM: 51050. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 2,500.

Additional Notes:

The contact owns a 2023 Entegra Vision XL. The contact stated that while driving at an undisclosed speed, he heard an abnormal rhythmic bang emanating from the rear of the RV. No warning lights were illuminated. The RV was taken to the dealer, who diagnosed a failure with the parking brake, finding that the parking brake was dragging and required adjustment. The RV was repaired, but the failure reoccurred. The RV was taken to the dealer, who then replaced the parking brake assembly and diagnosed an additional failure with the pinion shaft seal. The RV was repaired, but the failure reoccurred. The RV was not repaired. After investigating the failure, the contact related the failure to SSM: 51050. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 2,500.

Manufacturer: ENTEGRA
Mfg Campaign: 11612346
Notice Date: Sep 3, 2024
Recall Date: Sep 3, 2024
Jayco, Inc.
Campaign: 11587245 Other
May 6, 2024
Defect Description:

EQUIPMENT:APPLIANCE:ELECTRIC WATER HEATER

Potential Consequences:

The contact owns a 2023 Entegra Vision XL. The contact stated that once he arrived back home from an RV trip he noticed that the 10 gallon water heater had broke off its mount. The contact also mentioned he called the dealer and they advised him the sooner appointment they had available would not have been until June 2024. The contact ordered the parts and and fixed the RV himself. The manufacturer was made aware of the failure. The failure mileage was 52,009.

Corrective Action:

The contact owns a 2023 Entegra Vision XL. The contact stated that once he arrived back home from an RV trip he noticed that the 10 gallon water heater had broke off its mount. The contact also mentioned he called the dealer and they advised him the sooner appointment they had available would not have been until June 2024. The contact ordered the parts and and fixed the RV himself. The manufacturer was made aware of the failure. The failure mileage was 52,009.

Additional Notes:

The contact owns a 2023 Entegra Vision XL. The contact stated that once he arrived back home from an RV trip he noticed that the 10 gallon water heater had broke off its mount. The contact also mentioned he called the dealer and they advised him the sooner appointment they had available would not have been until June 2024. The contact ordered the parts and and fixed the RV himself. The manufacturer was made aware of the failure. The failure mileage was 52,009.

Manufacturer: ENTEGRA
Mfg Campaign: 11587245
Notice Date: May 6, 2024
Recall Date: May 6, 2024

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