ENTEGRA REATTA XL 2023

Complete listing of complaints and recalls for this vehicle

2
Complaints
3
Recalls

Complaints & Recalls

2 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 24V061000 SAFETY RECALL
148 Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."

Potential Risk:
A loose or detached seat assembly increases the risk of injury.
FREE Recall Solution:
Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903602
Notice Date: Mar 11, 2024
Recall Date: Feb 1, 2024
Jayco, Inc.
NHTSA Campaign: 23V224000 SAFETY RECALL
972 Vehicles Affected
Recall Date: Mar 30, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.

Potential Risk:
A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
FREE Recall Solution:
Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: Spartan 23V-062
Notice Date: Apr 26, 2023
Recall Date: Mar 30, 2023
Jayco, Inc.
NHTSA Campaign: 23V102000 SAFETY RECALL
2.5K Vehicles Affected
Recall Date: Feb 20, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903583
Notice Date: Mar 31, 2023
Recall Date: Feb 20, 2023

Consumer Complaints

2 Complaints
Entegra Coach
Campaign: 11499954 Other
Jan 3, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.

Corrective Action:

I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.

Additional Notes:

I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.

Manufacturer: ENTEGRA
Mfg Campaign: 11499954
Notice Date: Jan 3, 2023
Recall Date: Jan 3, 2023
Entegra Coach
Campaign: 11499954 Other
Jan 3, 2023
Defect Description:

STEERING

Potential Consequences:

I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.

Corrective Action:

I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.

Additional Notes:

I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.

Manufacturer: ENTEGRA
Mfg Campaign: 11499954
Notice Date: Jan 3, 2023
Recall Date: Jan 3, 2023

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