Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9903602
Recall Date: Feb 1, 2024
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: Spartan 23V-062
Recall Date: Mar 30, 2023
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9903583
Recall Date: Feb 20, 2023
Consumer Complaints
2 ComplaintsEntegra Coach
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.
Corrective Action:
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.
Additional Notes:
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.
Mfg Campaign: 11499954
Recall Date: Jan 3, 2023
Entegra Coach
Defect Description:
STEERING
Potential Consequences:
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.
Corrective Action:
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.
Additional Notes:
I am 5'9 and it is not possible for me to see the whole dash. The steering wheel blocks the low third of the dash. Cannot see important information. Also, the headlights do not put out nearly enough enough light. Have to turn on fog lights to see well.
Mfg Campaign: 11499954
Recall Date: Jan 3, 2023
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