ENTEGRA LAUNCH 2022

Complete listing of complaints and recalls for this vehicle

2
Complaints
14
Recalls

Complaints & Recalls

2 Complaints 14 Recalls

Official Safety Recalls - Important!

14 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 25V072000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Feb 7, 2025
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Coach Launch, 2022 Launch LE, 2021-2025 Jayco Terrain, and 2022 Terrain LE recreational vehicles. The grey water tank support brackets may contact and damage the fuel tank, causing a leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will replace the support brackets, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903619.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903619
Notice Date: Mar 7, 2025
Recall Date: Feb 7, 2025
Jayco, Inc.
NHTSA Campaign: 24V160000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Feb 29, 2024
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.

Potential Risk:
Relays that are stuck in the closed position increase the risk of a fire during battery charging.
FREE Recall Solution:
Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903603
Notice Date: May 17, 2024
Recall Date: Feb 29, 2024
Jayco, Inc.
NHTSA Campaign: 23V081000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: Feb 16, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019-2023 Entegra Launch, Launch LE, Qwest, Jayco Melbourne, Melbourne Prestige, Terrain, and Terrain LE motorhomes. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and result in a vehicle rollaway.

Potential Risk:
Vehicle rollaway increases the risk of a crash.
FREE Recall Solution:
Dealers will update the software of the electronic stability, transmission control, direct select module, and electronic ignition switch control units, free of charge. Owner notification letters were mailed March 8, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is MB 22V-796.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: MB 22V-796
Notice Date: Mar 8, 2023
Recall Date: Feb 16, 2023

Consumer Complaints

2 Complaints
Jayco, Inc.
Campaign: 11623658 Other
Nov 5, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2022 Entegra Launch RV built on a 2020 Mercedes-Benz Sprinter Chassis. The contact stated that the RV's high-voltage battery had failed to charge. The dealer was made aware of the failure but refused to diagnose or to repair the RV due to the fire risk. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 24V160000(Electrical System); however, the contact had not received a recall notification. The manufacturer scheduled the recall repair appointment for the year 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 15,000. The VIN was invalid.

Corrective Action:

The contact owns a 2022 Entegra Launch RV built on a 2020 Mercedes-Benz Sprinter Chassis. The contact stated that the RV's high-voltage battery had failed to charge. The dealer was made aware of the failure but refused to diagnose or to repair the RV due to the fire risk. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 24V160000(Electrical System); however, the contact had not received a recall notification. The manufacturer scheduled the recall repair appointment for the year 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 15,000. The VIN was invalid.

Additional Notes:

The contact owns a 2022 Entegra Launch RV built on a 2020 Mercedes-Benz Sprinter Chassis. The contact stated that the RV's high-voltage battery had failed to charge. The dealer was made aware of the failure but refused to diagnose or to repair the RV due to the fire risk. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 24V160000(Electrical System); however, the contact had not received a recall notification. The manufacturer scheduled the recall repair appointment for the year 2025. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 15,000. The VIN was invalid.

Manufacturer: ENTEGRA
Mfg Campaign: 11623658
Notice Date: Nov 5, 2024
Recall Date: Nov 5, 2024
Jayco, Inc.
Campaign: 11605120 Other
Jul 29, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The contact owns a 2022 Entegra Launch. The contact received notification of NHTSA Campaign Number: 24V160000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.

Corrective Action:

The contact owns a 2022 Entegra Launch. The contact received notification of NHTSA Campaign Number: 24V160000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.

Additional Notes:

The contact owns a 2022 Entegra Launch. The contact received notification of NHTSA Campaign Number: 24V160000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The VIN was not available.

Manufacturer: ENTEGRA
Mfg Campaign: 11605120
Notice Date: Jul 29, 2024
Recall Date: Jul 29, 2024

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