ENTEGRA ETHOS 2023

Complete listing of complaints and recalls for this vehicle

1
Complaints
7
Recalls

Complaints & Recalls

1 Complaints 7 Recalls

Official Safety Recalls - Important!

7 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 24V762000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Oct 14, 2024
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Ethos, Ethos LI, Jayco Swift and Swift LI vehicles. The Tire and Loading Information Label incorrectly lists the tire load range. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
Incorrect tire and load range information could cause owners to select underrated replacement tires, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install a new corrected label, free of charge. Owner notification letters were mailed November 19, 2024. Owners may contact Jayco Customer Service at 800-283-8267. Jayco's number for this recall is 9903614.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903614
Notice Date: Nov 19, 2024
Recall Date: Oct 14, 2024
Jayco, Inc.
NHTSA Campaign: 24V641000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Aug 27, 2024
Safety Issue:

Jayco Inc. (Jayco) is recalling certain 2023-2025 Entegra Ethos, Ethos LI, Arc, Jayco Swift, Swift LI, and Comet motorhomes. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
FREE Recall Solution:
The radio software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters are expected to be mailed September 27, 2024. Owners may contact Jayco customer service at 1-800-283-8267 or FCA customer service at 1-800-853-1403. Jayco's number for this recall is FCA 24V-436.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: FCA 24V-436
Notice Date: Sep 12, 2024
Recall Date: Aug 27, 2024
Jayco, Inc.
NHTSA Campaign: 24V312000 SAFETY RECALL
33 Vehicles Affected
Recall Date: May 2, 2024
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain Jayco Swift, Swift LI, Entegra Coach Ethos, and Ethos LI motorhomes. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
FREE Recall Solution:
FCA dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed June 14, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: FCA 24V-129
Notice Date: Jun 14, 2024
Recall Date: May 2, 2024
Jayco, Inc.
NHTSA Campaign: 24V218000 SAFETY RECALL
533 Vehicles Affected
Recall Date: Mar 21, 2024
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Entegra Ethos, Expanse, Jayco Solstice, and Swift vehicle. The liquid level remote fill gauge on the propane tank may leak when in the "Open" position.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect and replace the bleed valve as necessary, free of charge. Owner notification letters were mailed April 25, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903604.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903604
Notice Date: Apr 25, 2024
Recall Date: Mar 21, 2024
Jayco, Inc.
NHTSA Campaign: 23V404000 SAFETY RECALL
103 Vehicles Affected
Recall Date: Jun 5, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Swift, Swift LI, Entegra Ethos, and Ethos LI recreational vehicles. The solar panel may detach from the Pop-Up roof and become a road hazard.

Potential Risk:
A detached solar panel increases the risk of a crash.
FREE Recall Solution:
Dealers will install new brackets, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903586.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903586
Notice Date: Jul 27, 2023
Recall Date: Jun 5, 2023
Jayco, Inc.
NHTSA Campaign: 23V325000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: May 4, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2024 Ethos, Expanse, Solstice, and Swift Class B recreational vehicles, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Potential Risk:
A gas leak in the presence of an ignition source may increase the risk of fire.
FREE Recall Solution:
Dealers will inspect, and replace the fuel hose and clamp, as necessary, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: Cummins 23E-030
Notice Date: Jun 15, 2023
Recall Date: May 4, 2023

Consumer Complaints

1 Complaint
Entegra Coach
Campaign: 11614884 Other
Sep 16, 2024
Defect Description:

WHEELS

Potential Consequences:

I have a major issue with my 2023 Entegra Ethos Class B RV that I purchased new in June 2023 from La Mesa RV in Arizona. The vehicle currently has 14,083 miles. On a trip last week we began experiencing a severe vibration in the right rear of the van when driving highway speeds of 65 - 70 mph. I went to a tire store and was told that the tires are incorrect for the weight of this vehicle. Discount Tire has a policy that does not allow them to mount tires that do not meet the vehicle's specification. The left rear tire is bulging down the center to the point where it barely fits in the wheel well. The tire store manager said that it would explode in the near future if it continued to be used. The “Tire and Loading Information” sticker that Entegra applied over the original RAM manufacturer sticker calls for LT 225/75R 16C tires. The tires that came with the vehicle are LT 225/75R 16E which have a Load Rating of E and a Load index of 112. The C tires that this vehicle requires have a Load Rating of C and a Load Index of 121. We were forced to purchase 5 new tires with a C Load Rating so that we can continue to use the vehicle. We had a lengthy correspondence with Entegra to get reimbursed for this expense and their conclusion is that " those are not the rims from manufacturing". These rims came with the vehicle that we purchased new from La Mesa RV. After 7 calls to La Mesa we were unable to get connected to anyone. Messages were left with no response. We believe that this is a serious safety issue. I think that there are hundreds of Entegra Ethos RVs on the road with underrated tires that do no meet their own Tire and Loading Information sticker that they placed over the original sticker. Entegra added so much weight to this vehicle that they had to add a Hellwig suspension, yet they kept the original manufacturer tires that cannot support the added weight. My wife and I are grateful that this tire didn't explode while driving on [XXX] last week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

Corrective Action:

I have a major issue with my 2023 Entegra Ethos Class B RV that I purchased new in June 2023 from La Mesa RV in Arizona. The vehicle currently has 14,083 miles. On a trip last week we began experiencing a severe vibration in the right rear of the van when driving highway speeds of 65 - 70 mph. I went to a tire store and was told that the tires are incorrect for the weight of this vehicle. Discount Tire has a policy that does not allow them to mount tires that do not meet the vehicle's specification. The left rear tire is bulging down the center to the point where it barely fits in the wheel well. The tire store manager said that it would explode in the near future if it continued to be used. The “Tire and Loading Information” sticker that Entegra applied over the original RAM manufacturer sticker calls for LT 225/75R 16C tires. The tires that came with the vehicle are LT 225/75R 16E which have a Load Rating of E and a Load index of 112. The C tires that this vehicle requires have a Load Rating of C and a Load Index of 121. We were forced to purchase 5 new tires with a C Load Rating so that we can continue to use the vehicle. We had a lengthy correspondence with Entegra to get reimbursed for this expense and their conclusion is that " those are not the rims from manufacturing". These rims came with the vehicle that we purchased new from La Mesa RV. After 7 calls to La Mesa we were unable to get connected to anyone. Messages were left with no response. We believe that this is a serious safety issue. I think that there are hundreds of Entegra Ethos RVs on the road with underrated tires that do no meet their own Tire and Loading Information sticker that they placed over the original sticker. Entegra added so much weight to this vehicle that they had to add a Hellwig suspension, yet they kept the original manufacturer tires that cannot support the added weight. My wife and I are grateful that this tire didn't explode while driving on [XXX] last week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

Additional Notes:

I have a major issue with my 2023 Entegra Ethos Class B RV that I purchased new in June 2023 from La Mesa RV in Arizona. The vehicle currently has 14,083 miles. On a trip last week we began experiencing a severe vibration in the right rear of the van when driving highway speeds of 65 - 70 mph. I went to a tire store and was told that the tires are incorrect for the weight of this vehicle. Discount Tire has a policy that does not allow them to mount tires that do not meet the vehicle's specification. The left rear tire is bulging down the center to the point where it barely fits in the wheel well. The tire store manager said that it would explode in the near future if it continued to be used. The “Tire and Loading Information” sticker that Entegra applied over the original RAM manufacturer sticker calls for LT 225/75R 16C tires. The tires that came with the vehicle are LT 225/75R 16E which have a Load Rating of E and a Load index of 112. The C tires that this vehicle requires have a Load Rating of C and a Load Index of 121. We were forced to purchase 5 new tires with a C Load Rating so that we can continue to use the vehicle. We had a lengthy correspondence with Entegra to get reimbursed for this expense and their conclusion is that " those are not the rims from manufacturing". These rims came with the vehicle that we purchased new from La Mesa RV. After 7 calls to La Mesa we were unable to get connected to anyone. Messages were left with no response. We believe that this is a serious safety issue. I think that there are hundreds of Entegra Ethos RVs on the road with underrated tires that do no meet their own Tire and Loading Information sticker that they placed over the original sticker. Entegra added so much weight to this vehicle that they had to add a Hellwig suspension, yet they kept the original manufacturer tires that cannot support the added weight. My wife and I are grateful that this tire didn't explode while driving on [XXX] last week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (F

Manufacturer: ENTEGRA
Mfg Campaign: 11614884
Notice Date: Sep 16, 2024
Recall Date: Sep 16, 2024

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