ENTEGRA ETHOS 2022

Complete listing of complaints and recalls for this vehicle

2
Complaints
5
Recalls

Complaints & Recalls

2 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 24V762000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Oct 14, 2024
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Ethos, Ethos LI, Jayco Swift and Swift LI vehicles. The Tire and Loading Information Label incorrectly lists the tire load range. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Potential Risk:
Incorrect tire and load range information could cause owners to select underrated replacement tires, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install a new corrected label, free of charge. Owner notification letters were mailed November 19, 2024. Owners may contact Jayco Customer Service at 800-283-8267. Jayco's number for this recall is 9903614.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903614
Notice Date: Nov 19, 2024
Recall Date: Oct 14, 2024
Jayco, Inc.
NHTSA Campaign: 23V325000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: May 4, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2024 Ethos, Expanse, Solstice, and Swift Class B recreational vehicles, equipped with certain Cummins Onan QG 2800i, and Onan QG 2800i EVAP generator sets. The fuel hose between the inline fuel filter and the Injection Pump Module (IPM) may have inadequate clamp force, possibly resulting in a gasoline leak.

Potential Risk:
A gas leak in the presence of an ignition source may increase the risk of fire.
FREE Recall Solution:
Dealers will inspect, and replace the fuel hose and clamp, as necessary, free of charge. Owner notification letters were mailed June 15, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: Cummins 23E-030
Notice Date: Jun 15, 2023
Recall Date: May 4, 2023
Jayco, Inc.
NHTSA Campaign: 21V893000 SAFETY RECALL
49 Vehicles Affected
Recall Date: Nov 17, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2022 Jayco Swift and Entegra Ethos motorhomes. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
An unsecured child restraint system can increase the risk of injury during a crash.
FREE Recall Solution:
Dealers will inspect and replace the seat belt retractors as needed, free of charge. Owner notification letters were mailed December 21, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Notice Date: Dec 21, 2021
Recall Date: Nov 17, 2021

Consumer Complaints

2 Complaints
Entegra Coach
Campaign: 11487657 Other
Oct 3, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

This Dodge Pro Master Van is the housing for my Entegra Ethos Li 20T RV camper van, Unit Serial No: [XXX]. It was manufactured by Jayco in their Entegra facility. I purchased this RV in Tampa, FL at the LazyDays Dealership. I was on my first long road trip with my vehicle and staying at the Elkhart Campground in Elkhart, IN. On August 12, 2022 I was driving my vehicle when the smoke alarm went off. I pulled off the road and got out quickly. Not seeing smoke, I entered the vehicle via the passenger side sliding door. Right away there was a strong metallic smell in the air. I turned off the coach air conditioning unit and all other items. I opened all the windows and drove to the LazyDays dealership in Elkhart. I told them what had happened and asked the service department to look at the coach. On August 13th they were able to give me their diagnosis results. I had a thermal event. The computer board inside the a/c unit was melted. The wrong size wire connectors were used for the 8 gauge wires. The wrong connector had let the wires slip out causing them to touch and result in the thermal event. The technician also checked the wiring connections in the rest of the coach and found two nuts used to hold down wires and fuses near my batteries were loose allowing for possible arcing in this location also. On September 30, 2022 I received TSB#:22-075 from Jayco Motorized Division. I already have an appointment with LazyDays in Tampa. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

This Dodge Pro Master Van is the housing for my Entegra Ethos Li 20T RV camper van, Unit Serial No: [XXX]. It was manufactured by Jayco in their Entegra facility. I purchased this RV in Tampa, FL at the LazyDays Dealership. I was on my first long road trip with my vehicle and staying at the Elkhart Campground in Elkhart, IN. On August 12, 2022 I was driving my vehicle when the smoke alarm went off. I pulled off the road and got out quickly. Not seeing smoke, I entered the vehicle via the passenger side sliding door. Right away there was a strong metallic smell in the air. I turned off the coach air conditioning unit and all other items. I opened all the windows and drove to the LazyDays dealership in Elkhart. I told them what had happened and asked the service department to look at the coach. On August 13th they were able to give me their diagnosis results. I had a thermal event. The computer board inside the a/c unit was melted. The wrong size wire connectors were used for the 8 gauge wires. The wrong connector had let the wires slip out causing them to touch and result in the thermal event. The technician also checked the wiring connections in the rest of the coach and found two nuts used to hold down wires and fuses near my batteries were loose allowing for possible arcing in this location also. On September 30, 2022 I received TSB#:22-075 from Jayco Motorized Division. I already have an appointment with LazyDays in Tampa. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

This Dodge Pro Master Van is the housing for my Entegra Ethos Li 20T RV camper van, Unit Serial No: [XXX]. It was manufactured by Jayco in their Entegra facility. I purchased this RV in Tampa, FL at the LazyDays Dealership. I was on my first long road trip with my vehicle and staying at the Elkhart Campground in Elkhart, IN. On August 12, 2022 I was driving my vehicle when the smoke alarm went off. I pulled off the road and got out quickly. Not seeing smoke, I entered the vehicle via the passenger side sliding door. Right away there was a strong metallic smell in the air. I turned off the coach air conditioning unit and all other items. I opened all the windows and drove to the LazyDays dealership in Elkhart. I told them what had happened and asked the service department to look at the coach. On August 13th they were able to give me their diagnosis results. I had a thermal event. The computer board inside the a/c unit was melted. The wrong size wire connectors were used for the 8 gauge wires. The wrong connector had let the wires slip out causing them to touch and result in the thermal event. The technician also checked the wiring connections in the rest of the coach and found two nuts used to hold down wires and fuses near my batteries were loose allowing for possible arcing in this location also. On September 30, 2022 I received TSB#:22-075 from Jayco Motorized Division. I already have an appointment with LazyDays in Tampa. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: ENTEGRA
Mfg Campaign: 11487657
Notice Date: Oct 3, 2022
Recall Date: Oct 3, 2022
Entegra Coach
Campaign: 11487657 Other
Oct 3, 2022
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

This Dodge Pro Master Van is the housing for my Entegra Ethos Li 20T RV camper van, Unit Serial No: [XXX]. It was manufactured by Jayco in their Entegra facility. I purchased this RV in Tampa, FL at the LazyDays Dealership. I was on my first long road trip with my vehicle and staying at the Elkhart Campground in Elkhart, IN. On August 12, 2022 I was driving my vehicle when the smoke alarm went off. I pulled off the road and got out quickly. Not seeing smoke, I entered the vehicle via the passenger side sliding door. Right away there was a strong metallic smell in the air. I turned off the coach air conditioning unit and all other items. I opened all the windows and drove to the LazyDays dealership in Elkhart. I told them what had happened and asked the service department to look at the coach. On August 13th they were able to give me their diagnosis results. I had a thermal event. The computer board inside the a/c unit was melted. The wrong size wire connectors were used for the 8 gauge wires. The wrong connector had let the wires slip out causing them to touch and result in the thermal event. The technician also checked the wiring connections in the rest of the coach and found two nuts used to hold down wires and fuses near my batteries were loose allowing for possible arcing in this location also. On September 30, 2022 I received TSB#:22-075 from Jayco Motorized Division. I already have an appointment with LazyDays in Tampa. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

This Dodge Pro Master Van is the housing for my Entegra Ethos Li 20T RV camper van, Unit Serial No: [XXX]. It was manufactured by Jayco in their Entegra facility. I purchased this RV in Tampa, FL at the LazyDays Dealership. I was on my first long road trip with my vehicle and staying at the Elkhart Campground in Elkhart, IN. On August 12, 2022 I was driving my vehicle when the smoke alarm went off. I pulled off the road and got out quickly. Not seeing smoke, I entered the vehicle via the passenger side sliding door. Right away there was a strong metallic smell in the air. I turned off the coach air conditioning unit and all other items. I opened all the windows and drove to the LazyDays dealership in Elkhart. I told them what had happened and asked the service department to look at the coach. On August 13th they were able to give me their diagnosis results. I had a thermal event. The computer board inside the a/c unit was melted. The wrong size wire connectors were used for the 8 gauge wires. The wrong connector had let the wires slip out causing them to touch and result in the thermal event. The technician also checked the wiring connections in the rest of the coach and found two nuts used to hold down wires and fuses near my batteries were loose allowing for possible arcing in this location also. On September 30, 2022 I received TSB#:22-075 from Jayco Motorized Division. I already have an appointment with LazyDays in Tampa. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Additional Notes:

This Dodge Pro Master Van is the housing for my Entegra Ethos Li 20T RV camper van, Unit Serial No: [XXX]. It was manufactured by Jayco in their Entegra facility. I purchased this RV in Tampa, FL at the LazyDays Dealership. I was on my first long road trip with my vehicle and staying at the Elkhart Campground in Elkhart, IN. On August 12, 2022 I was driving my vehicle when the smoke alarm went off. I pulled off the road and got out quickly. Not seeing smoke, I entered the vehicle via the passenger side sliding door. Right away there was a strong metallic smell in the air. I turned off the coach air conditioning unit and all other items. I opened all the windows and drove to the LazyDays dealership in Elkhart. I told them what had happened and asked the service department to look at the coach. On August 13th they were able to give me their diagnosis results. I had a thermal event. The computer board inside the a/c unit was melted. The wrong size wire connectors were used for the 8 gauge wires. The wrong connector had let the wires slip out causing them to touch and result in the thermal event. The technician also checked the wiring connections in the rest of the coach and found two nuts used to hold down wires and fuses near my batteries were loose allowing for possible arcing in this location also. On September 30, 2022 I received TSB#:22-075 from Jayco Motorized Division. I already have an appointment with LazyDays in Tampa. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Manufacturer: ENTEGRA
Mfg Campaign: 11487657
Notice Date: Oct 3, 2022
Recall Date: Oct 3, 2022

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