ENTEGRA CORNERSTONE 2022

Complete listing of complaints and recalls for this vehicle

1
Complaints
4
Recalls

Complaints & Recalls

1 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 24V061000 SAFETY RECALL
148 Vehicles Affected
Recall Date: Feb 1, 2024
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."

Potential Risk:
A loose or detached seat assembly increases the risk of injury.
FREE Recall Solution:
Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903602
Notice Date: Mar 11, 2024
Recall Date: Feb 1, 2024
Jayco, Inc.
NHTSA Campaign: 23V224000 SAFETY RECALL
972 Vehicles Affected
Recall Date: Mar 30, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.

Potential Risk:
A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
FREE Recall Solution:
Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: Spartan 23V-062
Notice Date: Apr 26, 2023
Recall Date: Mar 30, 2023
Jayco, Inc.
NHTSA Campaign: 23V102000 SAFETY RECALL
2.5K Vehicles Affected
Recall Date: Feb 20, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903583
Notice Date: Mar 31, 2023
Recall Date: Feb 20, 2023
Jayco, Inc.
NHTSA Campaign: 22V665000 SAFETY RECALL
856 Vehicles Affected
Recall Date: Sep 1, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.

Potential Risk:
Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903580
Notice Date: Sep 23, 2022
Recall Date: Sep 1, 2022

Consumer Complaints

1 Complaint
Entegra Coach
Campaign: 11452779 Other
Feb 18, 2022
Defect Description:

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Potential Consequences:

The contact owns a 2022 Entegra Cornerstone hauled by a 2022 Spartan Motorhome. The contact stated that while traveling at 59 MPH, the tire pressure monitoring screen indicated that one of the outer passenger’s side rear tires needed service. The contact took the vehicle to National Indoor RV Centers (11280 N Solar Canyon Way, Surprise, AZ 85379) for service. In spite of the service repair, the failure remained. The manufacturer was then notified of the failure and referred him to Velocity Truck Centers – Tolleson (9899 W Roosevelt St, Tolleson, AZ 853530 for assistance. In spite of the referral, the tire pressure monitoring system for the passenger’s side rear outer tire remained defective. The vehicle had yet to be repaired. The failure mileage was approximately 1,800.

Corrective Action:

The contact owns a 2022 Entegra Cornerstone hauled by a 2022 Spartan Motorhome. The contact stated that while traveling at 59 MPH, the tire pressure monitoring screen indicated that one of the outer passenger’s side rear tires needed service. The contact took the vehicle to National Indoor RV Centers (11280 N Solar Canyon Way, Surprise, AZ 85379) for service. In spite of the service repair, the failure remained. The manufacturer was then notified of the failure and referred him to Velocity Truck Centers – Tolleson (9899 W Roosevelt St, Tolleson, AZ 853530 for assistance. In spite of the referral, the tire pressure monitoring system for the passenger’s side rear outer tire remained defective. The vehicle had yet to be repaired. The failure mileage was approximately 1,800.

Additional Notes:

The contact owns a 2022 Entegra Cornerstone hauled by a 2022 Spartan Motorhome. The contact stated that while traveling at 59 MPH, the tire pressure monitoring screen indicated that one of the outer passenger’s side rear tires needed service. The contact took the vehicle to National Indoor RV Centers (11280 N Solar Canyon Way, Surprise, AZ 85379) for service. In spite of the service repair, the failure remained. The manufacturer was then notified of the failure and referred him to Velocity Truck Centers – Tolleson (9899 W Roosevelt St, Tolleson, AZ 853530 for assistance. In spite of the referral, the tire pressure monitoring system for the passenger’s side rear outer tire remained defective. The vehicle had yet to be repaired. The failure mileage was approximately 1,800.

Manufacturer: ENTEGRA
Mfg Campaign: 11452779
Notice Date: Feb 18, 2022
Recall Date: Feb 18, 2022

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