Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2025 Entegra Aspire, 2025-2026 Entegra Anthem, and Cornerstone motorhomes. The fuel filter housing may become damaged from contact with the rear cap support bracket, causing a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1- 888-275-9171), or go to www.safercar.gov.
Mfg Campaign: 9903625
Recall Date: Apr 11, 2025
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2024-2025 Entegra Anthem, Aspire, and 2025 Reatta XL motorhomes, equipped with Cummins L9 diesel engines. The remote fuel filter hose may separate from the fitting, causing a fuel leak and an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: Shyft Group 25V-114
Recall Date: Apr 2, 2025
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2024-2025 Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The battery cables may not be the correct size, in the correct location, or they may be improperly tightened, which can cause an electrical short or allow the cables to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9903611
Recall Date: Aug 1, 2024
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2023-2025 Entegra Aspire Class A motorhomes. The camera control module may have been installed upside down and flush to the floor, which can allow it to overheat and prevent the camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9903607
Recall Date: May 1, 2024
Consumer Complaints
1 ComplaintEntegra Coach
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2025 Entegra Aspire RV. The contact stated that while driving approximately 65 MPH, the check engine warning light illuminated along with codes indicating that the Selective Catalytic Reduction Unit had failed. The vehicle was taken to the local RV service center who reprogrammed the Selective Catalytic Reduction Unit but later the failure reoccurred. The engine manufacturer (Cummings) was notified of the failure and informed the contact that the vehicle did not qualify for the manufacturer's extended coverage to address the failure. The failure mileage was 32,000.
Corrective Action:
The contact owns a 2025 Entegra Aspire RV. The contact stated that while driving approximately 65 MPH, the check engine warning light illuminated along with codes indicating that the Selective Catalytic Reduction Unit had failed. The vehicle was taken to the local RV service center who reprogrammed the Selective Catalytic Reduction Unit but later the failure reoccurred. The engine manufacturer (Cummings) was notified of the failure and informed the contact that the vehicle did not qualify for the manufacturer's extended coverage to address the failure. The failure mileage was 32,000.
Additional Notes:
The contact owns a 2025 Entegra Aspire RV. The contact stated that while driving approximately 65 MPH, the check engine warning light illuminated along with codes indicating that the Selective Catalytic Reduction Unit had failed. The vehicle was taken to the local RV service center who reprogrammed the Selective Catalytic Reduction Unit but later the failure reoccurred. The engine manufacturer (Cummings) was notified of the failure and informed the contact that the vehicle did not qualify for the manufacturer's extended coverage to address the failure. The failure mileage was 32,000.
Mfg Campaign: 11628472
Recall Date: Dec 3, 2024
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