Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9903602
Recall Date: Feb 1, 2024
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: None
Recall Date: Sep 29, 2021
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: none
Recall Date: Jul 30, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9903569
Recall Date: Jul 13, 2021
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901434
Recall Date: Aug 28, 2019
Consumer Complaints
6 ComplaintsEntegra Coach
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2020 Entegra Aspire RV. The contact stated that while driving approximately 70 MPH, the emergency exit door window erroneously ejected from the RV. The cause of the failure was not determined. The RV was not repaired. Additionally, while operating the RV, there was an abnormal fuel odor present inside the RV. The RV was taken to the local mechanic who determined that the #1 fuel injector was faulty and needed to be replaced. The RV was repaired. The manufacturer was notified of the failure and informed of the contact of NHTSA Campaign Number: 21V529000 (STRUCTURE, EQUIPMENT). The contact stated that the RV had experienced the failure listed in the recall. The failure mileage was 28,000.
Corrective Action:
The contact owns a 2020 Entegra Aspire RV. The contact stated that while driving approximately 70 MPH, the emergency exit door window erroneously ejected from the RV. The cause of the failure was not determined. The RV was not repaired. Additionally, while operating the RV, there was an abnormal fuel odor present inside the RV. The RV was taken to the local mechanic who determined that the #1 fuel injector was faulty and needed to be replaced. The RV was repaired. The manufacturer was notified of the failure and informed of the contact of NHTSA Campaign Number: 21V529000 (STRUCTURE, EQUIPMENT). The contact stated that the RV had experienced the failure listed in the recall. The failure mileage was 28,000.
Additional Notes:
The contact owns a 2020 Entegra Aspire RV. The contact stated that while driving approximately 70 MPH, the emergency exit door window erroneously ejected from the RV. The cause of the failure was not determined. The RV was not repaired. Additionally, while operating the RV, there was an abnormal fuel odor present inside the RV. The RV was taken to the local mechanic who determined that the #1 fuel injector was faulty and needed to be replaced. The RV was repaired. The manufacturer was notified of the failure and informed of the contact of NHTSA Campaign Number: 21V529000 (STRUCTURE, EQUIPMENT). The contact stated that the RV had experienced the failure listed in the recall. The failure mileage was 28,000.
Mfg Campaign: 11666220
Recall Date: Jun 11, 2025
Entegra Coach
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2020 Entegra Aspire RV. The contact stated that while driving approximately 70 MPH, the emergency exit door window erroneously ejected from the RV. The cause of the failure was not determined. The RV was not repaired. Additionally, while operating the RV, there was an abnormal fuel odor present inside the RV. The RV was taken to the local mechanic who determined that the #1 fuel injector was faulty and needed to be replaced. The RV was repaired. The manufacturer was notified of the failure and informed of the contact of NHTSA Campaign Number: 21V529000 (STRUCTURE, EQUIPMENT). The contact stated that the RV had experienced the failure listed in the recall. The failure mileage was 28,000.
Corrective Action:
The contact owns a 2020 Entegra Aspire RV. The contact stated that while driving approximately 70 MPH, the emergency exit door window erroneously ejected from the RV. The cause of the failure was not determined. The RV was not repaired. Additionally, while operating the RV, there was an abnormal fuel odor present inside the RV. The RV was taken to the local mechanic who determined that the #1 fuel injector was faulty and needed to be replaced. The RV was repaired. The manufacturer was notified of the failure and informed of the contact of NHTSA Campaign Number: 21V529000 (STRUCTURE, EQUIPMENT). The contact stated that the RV had experienced the failure listed in the recall. The failure mileage was 28,000.
Additional Notes:
The contact owns a 2020 Entegra Aspire RV. The contact stated that while driving approximately 70 MPH, the emergency exit door window erroneously ejected from the RV. The cause of the failure was not determined. The RV was not repaired. Additionally, while operating the RV, there was an abnormal fuel odor present inside the RV. The RV was taken to the local mechanic who determined that the #1 fuel injector was faulty and needed to be replaced. The RV was repaired. The manufacturer was notified of the failure and informed of the contact of NHTSA Campaign Number: 21V529000 (STRUCTURE, EQUIPMENT). The contact stated that the RV had experienced the failure listed in the recall. The failure mileage was 28,000.
Mfg Campaign: 11666220
Recall Date: Jun 11, 2025
Entegra Coach
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2020 Entegra Aspire RV. The contact stated that while driving approximately 70 MPH, the emergency exit door window erroneously ejected from the RV. The cause of the failure was not determined. The RV was not repaired. Additionally, while operating the RV, there was an abnormal fuel odor present inside the RV. The RV was taken to the local mechanic who determined that the #1 fuel injector was faulty and needed to be replaced. The RV was repaired. The manufacturer was notified of the failure and informed of the contact of NHTSA Campaign Number: 21V529000 (STRUCTURE, EQUIPMENT). The contact stated that the RV had experienced the failure listed in the recall. The failure mileage was 28,000.
Corrective Action:
The contact owns a 2020 Entegra Aspire RV. The contact stated that while driving approximately 70 MPH, the emergency exit door window erroneously ejected from the RV. The cause of the failure was not determined. The RV was not repaired. Additionally, while operating the RV, there was an abnormal fuel odor present inside the RV. The RV was taken to the local mechanic who determined that the #1 fuel injector was faulty and needed to be replaced. The RV was repaired. The manufacturer was notified of the failure and informed of the contact of NHTSA Campaign Number: 21V529000 (STRUCTURE, EQUIPMENT). The contact stated that the RV had experienced the failure listed in the recall. The failure mileage was 28,000.
Additional Notes:
The contact owns a 2020 Entegra Aspire RV. The contact stated that while driving approximately 70 MPH, the emergency exit door window erroneously ejected from the RV. The cause of the failure was not determined. The RV was not repaired. Additionally, while operating the RV, there was an abnormal fuel odor present inside the RV. The RV was taken to the local mechanic who determined that the #1 fuel injector was faulty and needed to be replaced. The RV was repaired. The manufacturer was notified of the failure and informed of the contact of NHTSA Campaign Number: 21V529000 (STRUCTURE, EQUIPMENT). The contact stated that the RV had experienced the failure listed in the recall. The failure mileage was 28,000.
Mfg Campaign: 11666220
Recall Date: Jun 11, 2025
Entegra Coach
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The Trimark ignition component failed and was subject of a 2020 recall that was not completed by the dealer who sold me this RV. The failed Trimark was returned to Spartan Chassis. It is a 2020 recall item. Component inspected and replaced by RV Repair Service, new Trimark installed and worked. There were no warnings, when it failed there was no way to start the RV and it was stuck for a week where I last shut the engine off.
Corrective Action:
The Trimark ignition component failed and was subject of a 2020 recall that was not completed by the dealer who sold me this RV. The failed Trimark was returned to Spartan Chassis. It is a 2020 recall item. Component inspected and replaced by RV Repair Service, new Trimark installed and worked. There were no warnings, when it failed there was no way to start the RV and it was stuck for a week where I last shut the engine off.
Additional Notes:
The Trimark ignition component failed and was subject of a 2020 recall that was not completed by the dealer who sold me this RV. The failed Trimark was returned to Spartan Chassis. It is a 2020 recall item. Component inspected and replaced by RV Repair Service, new Trimark installed and worked. There were no warnings, when it failed there was no way to start the RV and it was stuck for a week where I last shut the engine off.
Mfg Campaign: 11473718
Recall Date: Jul 13, 2022
Entegra Coach
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DEF head sensor. 5,800 miles on Spartan K2 450 Chassis (2020 Entegra Aspire). Have been told replacement part will not be available until mid-August. I was at an RV dealership when check engine light came on. Spoke to Spartan tech and he informed me that the DEF Head sensor was bad and that the vehicle would go into "derate mode". I was going to take my grandson on a camping trip the next week but had to cancel that. Additionally, was going to pick up my mother who is suffering early stage dementia in late July 2021. That's not happening either. This is the RV season right now and I am going to lose half of it due to this issue. And as I understand it there is nothing wrong with the DEF its just a bad sensor. What a crock of [XXX]! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
DEF head sensor. 5,800 miles on Spartan K2 450 Chassis (2020 Entegra Aspire). Have been told replacement part will not be available until mid-August. I was at an RV dealership when check engine light came on. Spoke to Spartan tech and he informed me that the DEF Head sensor was bad and that the vehicle would go into "derate mode". I was going to take my grandson on a camping trip the next week but had to cancel that. Additionally, was going to pick up my mother who is suffering early stage dementia in late July 2021. That's not happening either. This is the RV season right now and I am going to lose half of it due to this issue. And as I understand it there is nothing wrong with the DEF its just a bad sensor. What a crock of [XXX]! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
DEF head sensor. 5,800 miles on Spartan K2 450 Chassis (2020 Entegra Aspire). Have been told replacement part will not be available until mid-August. I was at an RV dealership when check engine light came on. Spoke to Spartan tech and he informed me that the DEF Head sensor was bad and that the vehicle would go into "derate mode". I was going to take my grandson on a camping trip the next week but had to cancel that. Additionally, was going to pick up my mother who is suffering early stage dementia in late July 2021. That's not happening either. This is the RV season right now and I am going to lose half of it due to this issue. And as I understand it there is nothing wrong with the DEF its just a bad sensor. What a crock of [XXX]! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11425470
Recall Date: Jul 19, 2021
Entegra Coach
Defect Description:
ENGINE
Potential Consequences:
DEF heads failed aftwr only 10k mikes. Was told by Cummins dealer that the Spaetan DEF heads were failing at an alarming rate. I called Spartan and was told by customer service (Hunter) that the DEF heads fail all the time.
Corrective Action:
DEF heads failed aftwr only 10k mikes. Was told by Cummins dealer that the Spaetan DEF heads were failing at an alarming rate. I called Spartan and was told by customer service (Hunter) that the DEF heads fail all the time.
Additional Notes:
DEF heads failed aftwr only 10k mikes. Was told by Cummins dealer that the Spaetan DEF heads were failing at an alarming rate. I called Spartan and was told by customer service (Hunter) that the DEF heads fail all the time.
Mfg Campaign: 11420538
Recall Date: Jun 11, 2021
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