Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9903602
Recall Date: Feb 1, 2024
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Nov 16, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: None
Recall Date: Sep 29, 2021
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: none
Recall Date: Jul 30, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9903569
Recall Date: Jul 13, 2021
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901434
Recall Date: Aug 28, 2019
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2020 Anthem and Cornerstone motorhomes. The steering shaft bolt may have been insufficiently tightened.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9803435
Recall Date: Jun 11, 2019
Consumer Complaints
1 ComplaintEntegra Coach
Defect Description:
ENGINE
Potential Consequences:
DEF head failure in June 2021. 100 miles after Leaving Clemson, SC, check engine light came on and DEF head indicator turned orange. DEF tank was over 1/2 full. Talked to Spartan rep in the afternoon he said keep driving until you get 3 fault codes. Got parked that evening in Nancy, KY and had 5 error codes. Fortunately we were in a safe parking lot and not on the highway. Saturday morning Coach started but wouldn't go. Replacement was mailed from Spartan Monday to mobile repair unit in Kentucky. DEF head was replaced Wednesday AM and we were back on road by 10am. The DEF head failure seems to be an epidemic on Spartan RV chassis (and other vehicles). We had about 24,000 miles on engine and many of our RV friends had similar failure experiences.
Corrective Action:
DEF head failure in June 2021. 100 miles after Leaving Clemson, SC, check engine light came on and DEF head indicator turned orange. DEF tank was over 1/2 full. Talked to Spartan rep in the afternoon he said keep driving until you get 3 fault codes. Got parked that evening in Nancy, KY and had 5 error codes. Fortunately we were in a safe parking lot and not on the highway. Saturday morning Coach started but wouldn't go. Replacement was mailed from Spartan Monday to mobile repair unit in Kentucky. DEF head was replaced Wednesday AM and we were back on road by 10am. The DEF head failure seems to be an epidemic on Spartan RV chassis (and other vehicles). We had about 24,000 miles on engine and many of our RV friends had similar failure experiences.
Additional Notes:
DEF head failure in June 2021. 100 miles after Leaving Clemson, SC, check engine light came on and DEF head indicator turned orange. DEF tank was over 1/2 full. Talked to Spartan rep in the afternoon he said keep driving until you get 3 fault codes. Got parked that evening in Nancy, KY and had 5 error codes. Fortunately we were in a safe parking lot and not on the highway. Saturday morning Coach started but wouldn't go. Replacement was mailed from Spartan Monday to mobile repair unit in Kentucky. DEF head was replaced Wednesday AM and we were back on road by 10am. The DEF head failure seems to be an epidemic on Spartan RV chassis (and other vehicles). We had about 24,000 miles on engine and many of our RV friends had similar failure experiences.
Mfg Campaign: 11425996
Recall Date: Jul 22, 2021
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