Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: None
Recall Date: Sep 29, 2021
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: none
Recall Date: Jul 30, 2021
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9903569
Recall Date: Jul 13, 2021
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901434
Recall Date: Aug 28, 2019
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2019 Entegra Anthem, Aspire, Cornerstone and Insignia motorhomes. The affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903409
Recall Date: Oct 2, 2018
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2019 Entegra Aspire, Anthem and Insignia motorhomes built on a Spartan Motors chassis. The park brake systems may not prevent the vehicles from moving unintentionally if parked on a grade. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: na
Recall Date: Oct 2, 2018
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903405
Recall Date: Jul 5, 2018
Consumer Complaints
5 ComplaintsEntegra Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.
Corrective Action:
The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.
Additional Notes:
The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.
Mfg Campaign: 11498273
Recall Date: Dec 20, 2022
Entegra Coach
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.
Corrective Action:
The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.
Additional Notes:
The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.
Mfg Campaign: 11498273
Recall Date: Dec 20, 2022
Entegra Coach
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Blind spot warning is supposed to detect a vehicle at the rear bumper to the front of the motorhome. There are 3 units on each side of my motorhome, rear/middle/front. It detects a vehicle at the front quarter of the motorhome only. I have contacted Entegra for 6 months now with no results. Questioning other owners and many say they do not work properly but pay no attention to them. I use these warning lights and have been in near accidents at least four times already! I am very concerned because if I do get in an accident due to this system not working properly I would be at fault. This system is very important especially when driving at night or at dusk when some vehicles do not have their headlights on yet. If a vehicle is detected, having traveled nearly three quarters of the way thru your vehicle, and you indicate that your changing lanes then its to late. ACCIDENT!!!!!
Corrective Action:
Blind spot warning is supposed to detect a vehicle at the rear bumper to the front of the motorhome. There are 3 units on each side of my motorhome, rear/middle/front. It detects a vehicle at the front quarter of the motorhome only. I have contacted Entegra for 6 months now with no results. Questioning other owners and many say they do not work properly but pay no attention to them. I use these warning lights and have been in near accidents at least four times already! I am very concerned because if I do get in an accident due to this system not working properly I would be at fault. This system is very important especially when driving at night or at dusk when some vehicles do not have their headlights on yet. If a vehicle is detected, having traveled nearly three quarters of the way thru your vehicle, and you indicate that your changing lanes then its to late. ACCIDENT!!!!!
Additional Notes:
Blind spot warning is supposed to detect a vehicle at the rear bumper to the front of the motorhome. There are 3 units on each side of my motorhome, rear/middle/front. It detects a vehicle at the front quarter of the motorhome only. I have contacted Entegra for 6 months now with no results. Questioning other owners and many say they do not work properly but pay no attention to them. I use these warning lights and have been in near accidents at least four times already! I am very concerned because if I do get in an accident due to this system not working properly I would be at fault. This system is very important especially when driving at night or at dusk when some vehicles do not have their headlights on yet. If a vehicle is detected, having traveled nearly three quarters of the way thru your vehicle, and you indicate that your changing lanes then its to late. ACCIDENT!!!!!
Mfg Campaign: 11465388
Recall Date: May 20, 2022
Entegra Coach
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2019 Entegra Anthem. The contact received notification of NHTSA Campaign Number: 21E032000 (Fuel System, Diesel). The contact stated that the dealer was made aware of the recall but informed the contact that they were unable to perform recall repairs on motorhomes. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2019 Entegra Anthem. The contact received notification of NHTSA Campaign Number: 21E032000 (Fuel System, Diesel). The contact stated that the dealer was made aware of the recall but informed the contact that they were unable to perform recall repairs on motorhomes. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2019 Entegra Anthem. The contact received notification of NHTSA Campaign Number: 21E032000 (Fuel System, Diesel). The contact stated that the dealer was made aware of the recall but informed the contact that they were unable to perform recall repairs on motorhomes. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11429328
Recall Date: Aug 16, 2021
Entegra Coach
Defect Description:
ENGINE
Potential Consequences:
The DEF sensor head failed leaving my 45 foot RV stranded on the side of the interstate with my wife and kids inside.
Corrective Action:
The DEF sensor head failed leaving my 45 foot RV stranded on the side of the interstate with my wife and kids inside.
Additional Notes:
The DEF sensor head failed leaving my 45 foot RV stranded on the side of the interstate with my wife and kids inside.
Mfg Campaign: 11419268
Recall Date: Jun 1, 2021
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