ENTEGRA ANTHEM 2019

Complete listing of complaints and recalls for this vehicle

5
Complaints
9
Recalls

Complaints & Recalls

5 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 21V769000 SAFETY RECALL
994 Vehicles Affected
Recall Date: Sep 29, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.

Potential Risk:
A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: None
Notice Date: Oct 22, 2021
Recall Date: Sep 29, 2021
Entegra Coach
NHTSA Campaign: 21V591000 SAFETY RECALL
1.3K Vehicles Affected
Recall Date: Jul 30, 2021
Safety Issue:

Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1-800-517-9137.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: none
Notice Date: Sep 3, 2021
Recall Date: Jul 30, 2021
Jayco, Inc.
NHTSA Campaign: 21V529000 SAFETY RECALL
833 Vehicles Affected
Recall Date: Jul 13, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.

Potential Risk:
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903569
Notice Date: Aug 31, 2021
Recall Date: Jul 13, 2021
Entegra Coach
NHTSA Campaign: 19V626000 SAFETY RECALL
101 Vehicles Affected
Recall Date: Aug 28, 2019
Safety Issue:

Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.

Potential Risk:
A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
FREE Recall Solution:
Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9901434
Notice Date: Sep 23, 2019
Recall Date: Aug 28, 2019
Entegra Coach
NHTSA Campaign: 18V688000 SAFETY RECALL
95 Vehicles Affected
Recall Date: Oct 2, 2018
Safety Issue:

Entegra Coach (Entegra) is recalling certain 2019 Entegra Anthem, Aspire, Cornerstone and Insignia motorhomes. The affected vehicles have entry doors with latch rods that may be improperly adjusted, allowing the door to open during transit.

Potential Risk:
If the door opens during transit, it can increase the risk of injury or a crash.
FREE Recall Solution:
Entegra has notified owners, and dealers will adjust the door latch rod, free of charge. The recall began October 15, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903409.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903409
Notice Date: Oct 15, 2018
Recall Date: Oct 2, 2018
Entegra Coach
NHTSA Campaign: 18V687000 SAFETY RECALL
251 Vehicles Affected
Recall Date: Oct 2, 2018
Safety Issue:

Entegra Coach (Entegra) is recalling certain 2019 Entegra Aspire, Anthem and Insignia motorhomes built on a Spartan Motors chassis. The park brake systems may not prevent the vehicles from moving unintentionally if parked on a grade. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."

Potential Risk:
Unintentional vehicle movement can increase the risk of a crash.
FREE Recall Solution:
Spartan will notify owners, and Spartan Service Centers will replace the rear brake chambers, free of charge. The recall began September 11, 2018. Owners may contact Spartan customer service at 1-855-589-9836 or Entegra customer service at 1-800-517-9137.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: na
Notice Date: Sep 11, 2018
Recall Date: Oct 2, 2018
Entegra Coach
NHTSA Campaign: 18V450000 SAFETY RECALL
58 Vehicles Affected
Recall Date: Jul 5, 2018
Safety Issue:

Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."

Potential Risk:
An overloaded vehicle has an increased risk of a crash.
FREE Recall Solution:
Entegra will notify owners, and will provided a corrected CCC label, free of charge. The recall began on August 22, 2018. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9903405.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903405
Notice Date: Aug 22, 2018
Recall Date: Jul 5, 2018

Consumer Complaints

5 Complaints
Entegra Coach
Campaign: 11498273 Other
Dec 20, 2022
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.

Corrective Action:

The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.

Additional Notes:

The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.

Manufacturer: ENTEGRA
Mfg Campaign: 11498273
Notice Date: Dec 20, 2022
Recall Date: Dec 20, 2022
Entegra Coach
Campaign: 11498273 Other
Dec 20, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.

Corrective Action:

The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.

Additional Notes:

The rear bathroom window, on the left side (driver’s side), separated and fell off the coach. The incident was not observed in real time but discovered after a stop at an RV park. The window fell off somewhere along a busy Interstate. This is a potential hazardous if not life threatening condition. There is a recall for these windows (NHTSA Campaign Number: 21V529000), but apparently my coach was manufactured before the manufacturer complete day. Below is the details on that particular window: WINDOW,18X24 7690 BLK Lippert Components (LCI) part number of V000512571 As you might expect I am terrified that another window might separate and damage another vehicle, or worse cause serious injury or death to unsuspecting motorist. I have never reported a an incident with the NHTSA but would think that this occurrence would raise some serious alarm bells with whoever reviews this submission.

Manufacturer: ENTEGRA
Mfg Campaign: 11498273
Notice Date: Dec 20, 2022
Recall Date: Dec 20, 2022
Entegra Coach
Campaign: 11465388 Other
May 20, 2022
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

Blind spot warning is supposed to detect a vehicle at the rear bumper to the front of the motorhome. There are 3 units on each side of my motorhome, rear/middle/front. It detects a vehicle at the front quarter of the motorhome only. I have contacted Entegra for 6 months now with no results. Questioning other owners and many say they do not work properly but pay no attention to them. I use these warning lights and have been in near accidents at least four times already! I am very concerned because if I do get in an accident due to this system not working properly I would be at fault. This system is very important especially when driving at night or at dusk when some vehicles do not have their headlights on yet. If a vehicle is detected, having traveled nearly three quarters of the way thru your vehicle, and you indicate that your changing lanes then its to late. ACCIDENT!!!!!

Corrective Action:

Blind spot warning is supposed to detect a vehicle at the rear bumper to the front of the motorhome. There are 3 units on each side of my motorhome, rear/middle/front. It detects a vehicle at the front quarter of the motorhome only. I have contacted Entegra for 6 months now with no results. Questioning other owners and many say they do not work properly but pay no attention to them. I use these warning lights and have been in near accidents at least four times already! I am very concerned because if I do get in an accident due to this system not working properly I would be at fault. This system is very important especially when driving at night or at dusk when some vehicles do not have their headlights on yet. If a vehicle is detected, having traveled nearly three quarters of the way thru your vehicle, and you indicate that your changing lanes then its to late. ACCIDENT!!!!!

Additional Notes:

Blind spot warning is supposed to detect a vehicle at the rear bumper to the front of the motorhome. There are 3 units on each side of my motorhome, rear/middle/front. It detects a vehicle at the front quarter of the motorhome only. I have contacted Entegra for 6 months now with no results. Questioning other owners and many say they do not work properly but pay no attention to them. I use these warning lights and have been in near accidents at least four times already! I am very concerned because if I do get in an accident due to this system not working properly I would be at fault. This system is very important especially when driving at night or at dusk when some vehicles do not have their headlights on yet. If a vehicle is detected, having traveled nearly three quarters of the way thru your vehicle, and you indicate that your changing lanes then its to late. ACCIDENT!!!!!

Manufacturer: ENTEGRA
Mfg Campaign: 11465388
Notice Date: May 20, 2022
Recall Date: May 20, 2022
Entegra Coach
Campaign: 11429328 Other
Aug 16, 2021
Defect Description:

FUEL SYSTEM, DIESEL

Potential Consequences:

The contact owns a 2019 Entegra Anthem. The contact received notification of NHTSA Campaign Number: 21E032000 (Fuel System, Diesel). The contact stated that the dealer was made aware of the recall but informed the contact that they were unable to perform recall repairs on motorhomes. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Corrective Action:

The contact owns a 2019 Entegra Anthem. The contact received notification of NHTSA Campaign Number: 21E032000 (Fuel System, Diesel). The contact stated that the dealer was made aware of the recall but informed the contact that they were unable to perform recall repairs on motorhomes. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Additional Notes:

The contact owns a 2019 Entegra Anthem. The contact received notification of NHTSA Campaign Number: 21E032000 (Fuel System, Diesel). The contact stated that the dealer was made aware of the recall but informed the contact that they were unable to perform recall repairs on motorhomes. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Manufacturer: ENTEGRA
Mfg Campaign: 11429328
Notice Date: Aug 16, 2021
Recall Date: Aug 16, 2021
Entegra Coach
Campaign: 11419268 Other
Jun 1, 2021
Defect Description:

ENGINE

Potential Consequences:

The DEF sensor head failed leaving my 45 foot RV stranded on the side of the interstate with my wife and kids inside.

Corrective Action:

The DEF sensor head failed leaving my 45 foot RV stranded on the side of the interstate with my wife and kids inside.

Additional Notes:

The DEF sensor head failed leaving my 45 foot RV stranded on the side of the interstate with my wife and kids inside.

Manufacturer: ENTEGRA
Mfg Campaign: 11419268
Notice Date: Jun 1, 2021
Recall Date: Jun 1, 2021

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