Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: none
Recall Date: Jul 30, 2021
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2018-2019 Entegra Odyssey, Qwest, Aspire, Insignia, Anthem, and Cornerstone motorhomes. The Cargo Carrying Capacity (CCC) label incorrectly overstates the cargo capacity, potentially causing the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903405
Recall Date: Jul 5, 2018
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903363
Recall Date: Nov 3, 2017
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 17, 2017
Consumer Complaints
11 ComplaintsEntegra Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
We had our third different window adhesive bonds fail. Which is the same issue as the recall below. The mfg has stated that they will not cover this issue. Case Number: [XXX] VIN: [XXX] Unfortunately, due to the length of time out of warranty Lippert will not be able to assist in warranty coverage. NHTSA Safety Recall: 21E-047 was for 2019 thru 2020 NHTSA Campaign Number: 21V529000 Manufacturer Jayco, Inc. Components STRUCTURE, EQUIPMENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We had our third different window adhesive bonds fail. Which is the same issue as the recall below. The mfg has stated that they will not cover this issue. Case Number: [XXX] VIN: [XXX] Unfortunately, due to the length of time out of warranty Lippert will not be able to assist in warranty coverage. NHTSA Safety Recall: 21E-047 was for 2019 thru 2020 NHTSA Campaign Number: 21V529000 Manufacturer Jayco, Inc. Components STRUCTURE, EQUIPMENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We had our third different window adhesive bonds fail. Which is the same issue as the recall below. The mfg has stated that they will not cover this issue. Case Number: [XXX] VIN: [XXX] Unfortunately, due to the length of time out of warranty Lippert will not be able to assist in warranty coverage. NHTSA Safety Recall: 21E-047 was for 2019 thru 2020 NHTSA Campaign Number: 21V529000 Manufacturer Jayco, Inc. Components STRUCTURE, EQUIPMENT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11643132
Recall Date: Feb 17, 2025
Entegra Coach
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Had a windows fall off the motorhome while driving, we did not realize it was missing until we arrived at the next campground . Our 2018 was one of the last 2018 build by ENTEGRA has the same issue as the 2019 recall NHTSA Campaign Number: 21V529000. After the first failure, I checked the other windows and found a second failed window. Have contacted Lippert Customer Care Center and they will not provide any type of support to have this issue fixed.
Corrective Action:
Had a windows fall off the motorhome while driving, we did not realize it was missing until we arrived at the next campground . Our 2018 was one of the last 2018 build by ENTEGRA has the same issue as the 2019 recall NHTSA Campaign Number: 21V529000. After the first failure, I checked the other windows and found a second failed window. Have contacted Lippert Customer Care Center and they will not provide any type of support to have this issue fixed.
Additional Notes:
Had a windows fall off the motorhome while driving, we did not realize it was missing until we arrived at the next campground . Our 2018 was one of the last 2018 build by ENTEGRA has the same issue as the 2019 recall NHTSA Campaign Number: 21V529000. After the first failure, I checked the other windows and found a second failed window. Have contacted Lippert Customer Care Center and they will not provide any type of support to have this issue fixed.
Mfg Campaign: 11621284
Recall Date: Oct 22, 2024
Entegra Coach
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
Corrective Action:
Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
Additional Notes:
Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
Mfg Campaign: 11427948
Recall Date: Aug 5, 2021
Entegra Coach
Defect Description:
POWER TRAIN
Potential Consequences:
Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
Corrective Action:
Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
Additional Notes:
Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
Mfg Campaign: 11427948
Recall Date: Aug 5, 2021
Entegra Coach
Defect Description:
ENGINE
Potential Consequences:
Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
Corrective Action:
Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
Additional Notes:
Having heard rumors for some time of the dreaded DEF shut down while using our motorcoach, without a recall of the unit , we have to assume the coach is safe to use. Ours had been parked in the storage building for about 10 days. Yesterday I went to get it out.When I started the coach it immediately turned on the check engine warning. It threw 3 codes, SPN#3374, SPN#3031, & SPN#1761. I’m told the engine will derate first by 25%, next it debates by 40%, then finally to limp mode of 5 mile per hour. If this had happened the week before I would have had a wife and two dogs, in 95 degree weather with no engine, no air conditioning and about 250 miles from home. When I contacted the manufacturer I was told Parts might be available mid August to September. Fortunately I was at home. There are any number of people being left at the side of the road waiting on a tow truck. We are using what is considered a Gen 6, or a Generation #6, the replacement is to be a Gen7, which seems to have a better reliability but is currently unavailable. The codes have been emailed to the manufacturer and they have had enough experience that they know what the problem is.
Mfg Campaign: 11427948
Recall Date: Aug 5, 2021
Entegra Coach
Defect Description:
ENGINE
Potential Consequences:
DEF failure 7/28/2020. Can not drive Vehicle. Goes into slow mode There are warning lights and messages that state do not drive.
Corrective Action:
DEF failure 7/28/2020. Can not drive Vehicle. Goes into slow mode There are warning lights and messages that state do not drive.
Additional Notes:
DEF failure 7/28/2020. Can not drive Vehicle. Goes into slow mode There are warning lights and messages that state do not drive.
Mfg Campaign: 11427109
Recall Date: Jul 30, 2021
Entegra Coach
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
DEF failure 7/28/2020. Can not drive Vehicle. Goes into slow mode There are warning lights and messages that state do not drive.
Corrective Action:
DEF failure 7/28/2020. Can not drive Vehicle. Goes into slow mode There are warning lights and messages that state do not drive.
Additional Notes:
DEF failure 7/28/2020. Can not drive Vehicle. Goes into slow mode There are warning lights and messages that state do not drive.
Mfg Campaign: 11427109
Recall Date: Jul 30, 2021
Entegra Coach
Defect Description:
ENGINE
Potential Consequences:
While driving from Los Angeles to Phoenix on 03/07/2019, I received a series of check engine lights and warnings. These came and went , then eventually stayed on. When I got to the dealer in Phoenix, they sent me to an engine/chassis repair facility. The red stop engine light came on (with full derate to 5 mph) just as I pulled into the facility lot. (Whew!) The problem was a defective DEF head (codes 6255 derate 17 counts, 3868 def quality 59 counts, 4677 fluid level uprate 69 counts, 4572 temp uprate 69 counts). The shop had a new head overnighted from Spartan (took 3 days, actually) and repaired under warranty. I am reporting this because these heads are breaking in large numbers now, with a mandatory derate, and if it happens somewhere other than in a shop lot, Bad Things can happen. I understand that there is an investigation going on into this because of numerous failures. I am unwilling to take a long trip across the desert now because I might get stranded.
Corrective Action:
While driving from Los Angeles to Phoenix on 03/07/2019, I received a series of check engine lights and warnings. These came and went , then eventually stayed on. When I got to the dealer in Phoenix, they sent me to an engine/chassis repair facility. The red stop engine light came on (with full derate to 5 mph) just as I pulled into the facility lot. (Whew!) The problem was a defective DEF head (codes 6255 derate 17 counts, 3868 def quality 59 counts, 4677 fluid level uprate 69 counts, 4572 temp uprate 69 counts). The shop had a new head overnighted from Spartan (took 3 days, actually) and repaired under warranty. I am reporting this because these heads are breaking in large numbers now, with a mandatory derate, and if it happens somewhere other than in a shop lot, Bad Things can happen. I understand that there is an investigation going on into this because of numerous failures. I am unwilling to take a long trip across the desert now because I might get stranded.
Additional Notes:
While driving from Los Angeles to Phoenix on 03/07/2019, I received a series of check engine lights and warnings. These came and went , then eventually stayed on. When I got to the dealer in Phoenix, they sent me to an engine/chassis repair facility. The red stop engine light came on (with full derate to 5 mph) just as I pulled into the facility lot. (Whew!) The problem was a defective DEF head (codes 6255 derate 17 counts, 3868 def quality 59 counts, 4677 fluid level uprate 69 counts, 4572 temp uprate 69 counts). The shop had a new head overnighted from Spartan (took 3 days, actually) and repaired under warranty. I am reporting this because these heads are breaking in large numbers now, with a mandatory derate, and if it happens somewhere other than in a shop lot, Bad Things can happen. I understand that there is an investigation going on into this because of numerous failures. I am unwilling to take a long trip across the desert now because I might get stranded.
Mfg Campaign: 11425550
Recall Date: Jul 19, 2021
Entegra Coach
Defect Description:
ENGINE
Potential Consequences:
DEF Fluid Sensor failure codes displayed and warnings of impending engine delayed or shutdown. Cold not continue driving. My safety concern is my vehicle can be stranded on a roadside which my not be possible for a 45 Foot Motorhome. Many RV’s are having this issue and the Manufacture of this unit SHAW Industry can not supply any parts. Leaving many stranded!
Corrective Action:
DEF Fluid Sensor failure codes displayed and warnings of impending engine delayed or shutdown. Cold not continue driving. My safety concern is my vehicle can be stranded on a roadside which my not be possible for a 45 Foot Motorhome. Many RV’s are having this issue and the Manufacture of this unit SHAW Industry can not supply any parts. Leaving many stranded!
Additional Notes:
DEF Fluid Sensor failure codes displayed and warnings of impending engine delayed or shutdown. Cold not continue driving. My safety concern is my vehicle can be stranded on a roadside which my not be possible for a 45 Foot Motorhome. Many RV’s are having this issue and the Manufacture of this unit SHAW Industry can not supply any parts. Leaving many stranded!
Mfg Campaign: 11424205
Recall Date: Jul 10, 2021
Entegra Coach
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WAS STATIONARY. AFTER STARTING ONCE TO FILL AIR PRESSURE, TURNED OFF AND 1/2 HOUR LATER TURNED KEY TO ON AND THE CHECK ENGINE LIGHT STAYED ON. THREE ERROR CODES ALL RELATING TO DEF WERE DISPLAYED. SPARTAN SENT OUT A NEW DEF HEAD AND IT WAS REPLACED. THE NEXT WEEK AFTER ABOUT 800 MILES OF DRIVING AND SEVERAL STOPS AND STARTS ONE OF THOSE THREE CODES IS NOW DISPLAYING. WAITING FOR CUMMINS TO DIAGNOSE THE CURRENT ISSUE. THE DEF ISSUE CAN LEAD TO DERATING AT ANY TIME, WHICH I HAVE NOT HAD EXPLAINED TO ME QUANTITATIVELY. THIS POSES A CONSIDERABLE SAFETY HAZARD IF RUNNING AT 65 MPH ON A CROWDED INTERSTATE AND THE COACH SLOWS DOWN TO 5 MPH.
Corrective Action:
VEHICLE WAS STATIONARY. AFTER STARTING ONCE TO FILL AIR PRESSURE, TURNED OFF AND 1/2 HOUR LATER TURNED KEY TO ON AND THE CHECK ENGINE LIGHT STAYED ON. THREE ERROR CODES ALL RELATING TO DEF WERE DISPLAYED. SPARTAN SENT OUT A NEW DEF HEAD AND IT WAS REPLACED. THE NEXT WEEK AFTER ABOUT 800 MILES OF DRIVING AND SEVERAL STOPS AND STARTS ONE OF THOSE THREE CODES IS NOW DISPLAYING. WAITING FOR CUMMINS TO DIAGNOSE THE CURRENT ISSUE. THE DEF ISSUE CAN LEAD TO DERATING AT ANY TIME, WHICH I HAVE NOT HAD EXPLAINED TO ME QUANTITATIVELY. THIS POSES A CONSIDERABLE SAFETY HAZARD IF RUNNING AT 65 MPH ON A CROWDED INTERSTATE AND THE COACH SLOWS DOWN TO 5 MPH.
Additional Notes:
VEHICLE WAS STATIONARY. AFTER STARTING ONCE TO FILL AIR PRESSURE, TURNED OFF AND 1/2 HOUR LATER TURNED KEY TO ON AND THE CHECK ENGINE LIGHT STAYED ON. THREE ERROR CODES ALL RELATING TO DEF WERE DISPLAYED. SPARTAN SENT OUT A NEW DEF HEAD AND IT WAS REPLACED. THE NEXT WEEK AFTER ABOUT 800 MILES OF DRIVING AND SEVERAL STOPS AND STARTS ONE OF THOSE THREE CODES IS NOW DISPLAYING. WAITING FOR CUMMINS TO DIAGNOSE THE CURRENT ISSUE. THE DEF ISSUE CAN LEAD TO DERATING AT ANY TIME, WHICH I HAVE NOT HAD EXPLAINED TO ME QUANTITATIVELY. THIS POSES A CONSIDERABLE SAFETY HAZARD IF RUNNING AT 65 MPH ON A CROWDED INTERSTATE AND THE COACH SLOWS DOWN TO 5 MPH.
Mfg Campaign: 11390510
Recall Date: Jan 28, 2021
Entegra Coach
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
VEHICLE WAS STATIONARY. AFTER STARTING ONCE TO FILL AIR PRESSURE, TURNED OFF AND 1/2 HOUR LATER TURNED KEY TO ON AND THE CHECK ENGINE LIGHT STAYED ON. THREE ERROR CODES ALL RELATING TO DEF WERE DISPLAYED. SPARTAN SENT OUT A NEW DEF HEAD AND IT WAS REPLACED. THE NEXT WEEK AFTER ABOUT 800 MILES OF DRIVING AND SEVERAL STOPS AND STARTS ONE OF THOSE THREE CODES IS NOW DISPLAYING. WAITING FOR CUMMINS TO DIAGNOSE THE CURRENT ISSUE. THE DEF ISSUE CAN LEAD TO DERATING AT ANY TIME, WHICH I HAVE NOT HAD EXPLAINED TO ME QUANTITATIVELY. THIS POSES A CONSIDERABLE SAFETY HAZARD IF RUNNING AT 65 MPH ON A CROWDED INTERSTATE AND THE COACH SLOWS DOWN TO 5 MPH.
Corrective Action:
VEHICLE WAS STATIONARY. AFTER STARTING ONCE TO FILL AIR PRESSURE, TURNED OFF AND 1/2 HOUR LATER TURNED KEY TO ON AND THE CHECK ENGINE LIGHT STAYED ON. THREE ERROR CODES ALL RELATING TO DEF WERE DISPLAYED. SPARTAN SENT OUT A NEW DEF HEAD AND IT WAS REPLACED. THE NEXT WEEK AFTER ABOUT 800 MILES OF DRIVING AND SEVERAL STOPS AND STARTS ONE OF THOSE THREE CODES IS NOW DISPLAYING. WAITING FOR CUMMINS TO DIAGNOSE THE CURRENT ISSUE. THE DEF ISSUE CAN LEAD TO DERATING AT ANY TIME, WHICH I HAVE NOT HAD EXPLAINED TO ME QUANTITATIVELY. THIS POSES A CONSIDERABLE SAFETY HAZARD IF RUNNING AT 65 MPH ON A CROWDED INTERSTATE AND THE COACH SLOWS DOWN TO 5 MPH.
Additional Notes:
VEHICLE WAS STATIONARY. AFTER STARTING ONCE TO FILL AIR PRESSURE, TURNED OFF AND 1/2 HOUR LATER TURNED KEY TO ON AND THE CHECK ENGINE LIGHT STAYED ON. THREE ERROR CODES ALL RELATING TO DEF WERE DISPLAYED. SPARTAN SENT OUT A NEW DEF HEAD AND IT WAS REPLACED. THE NEXT WEEK AFTER ABOUT 800 MILES OF DRIVING AND SEVERAL STOPS AND STARTS ONE OF THOSE THREE CODES IS NOW DISPLAYING. WAITING FOR CUMMINS TO DIAGNOSE THE CURRENT ISSUE. THE DEF ISSUE CAN LEAD TO DERATING AT ANY TIME, WHICH I HAVE NOT HAD EXPLAINED TO ME QUANTITATIVELY. THIS POSES A CONSIDERABLE SAFETY HAZARD IF RUNNING AT 65 MPH ON A CROWDED INTERSTATE AND THE COACH SLOWS DOWN TO 5 MPH.
Mfg Campaign: 11390510
Recall Date: Jan 28, 2021
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