Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2016-2018 Aspire, Anthem, Cornerstone, and Insignia motorhomes. The vehicles have lights that do not include reflectors and the vehicle does not have separate reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903363
Recall Date: Nov 3, 2017
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain 2012-2013 and 2015-2018 Anthem; 2013 and 2017-2018 Aspire; and 2012-2018 Cornerstone motorhomes built on a Spartan Motors chassis. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 17, 2017
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain model year 2017 Aspire, Anthem, Cornerstone, and Insignia motorhomes manufactured April 15, 2016, to October 25, 2016 and built on Spartan Motors chassis. The throttle circuit wires on the affected vehicles may not have been be twisted to cancel out electromagnetic interference, and as a result, interference may cause the throttle signal to be higher or lower than intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 15, 2016
Entegra Coach
Safety Issue:
Entegra Coach (Entegra) is recalling certain model year 2016-2017 Cornerstone and Anthem motorhomes manufactured April 7, 2015, to August 18, 2016. The affected vehicles are equipped with a Tempurpedic Sealy Mattress that may burn quickly when on fire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 302, "Flammability of Interior Materials."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9903329
Recall Date: Oct 20, 2016
Consumer Complaints
1 ComplaintEntegra Coach
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
NOTE: THIS DEFECT APPLIES TO ALL 2017 AND 2017 ENTEGRA ANTHEM MOTORHOMES. THIS VEHICLE IS MISSING ALL REQUIRED REFLECTORS. THERE ARE NO REAR REFLEX REFLECTORS, NO REAR SIDE REFLEX REFLECTORS, INTERMEDIATE SIDE REFLEX REFLECTORS, OR FRONT SIDE REFLEX REFLECTORS. ADDITIONALLY, THE INTERMEDIATE SIDE MARKER LIGHT IS NOT LOCATED AT OR NEAR THE MIDPOINT BETWEEN FRONT AND REAR SIDE MARKERS, BUT INSTEAD IS MOUNTED OVER THE REAR AXLE. ADDITIONALLY, THE C-SHAPED DAYTIME RUNNING LIGHT CAN EXCEED THE 1.067M MOUNTING HEIGHT WHEN AIRED UP FOR TRAVEL, AND THE DRL WAS NOT DEACTIVATED AS REQUIRED WITH THE HEADLAMP SWITCH IN ANY ON POSITION.
Corrective Action:
NOTE: THIS DEFECT APPLIES TO ALL 2017 AND 2017 ENTEGRA ANTHEM MOTORHOMES. THIS VEHICLE IS MISSING ALL REQUIRED REFLECTORS. THERE ARE NO REAR REFLEX REFLECTORS, NO REAR SIDE REFLEX REFLECTORS, INTERMEDIATE SIDE REFLEX REFLECTORS, OR FRONT SIDE REFLEX REFLECTORS. ADDITIONALLY, THE INTERMEDIATE SIDE MARKER LIGHT IS NOT LOCATED AT OR NEAR THE MIDPOINT BETWEEN FRONT AND REAR SIDE MARKERS, BUT INSTEAD IS MOUNTED OVER THE REAR AXLE. ADDITIONALLY, THE C-SHAPED DAYTIME RUNNING LIGHT CAN EXCEED THE 1.067M MOUNTING HEIGHT WHEN AIRED UP FOR TRAVEL, AND THE DRL WAS NOT DEACTIVATED AS REQUIRED WITH THE HEADLAMP SWITCH IN ANY ON POSITION.
Additional Notes:
NOTE: THIS DEFECT APPLIES TO ALL 2017 AND 2017 ENTEGRA ANTHEM MOTORHOMES. THIS VEHICLE IS MISSING ALL REQUIRED REFLECTORS. THERE ARE NO REAR REFLEX REFLECTORS, NO REAR SIDE REFLEX REFLECTORS, INTERMEDIATE SIDE REFLEX REFLECTORS, OR FRONT SIDE REFLEX REFLECTORS. ADDITIONALLY, THE INTERMEDIATE SIDE MARKER LIGHT IS NOT LOCATED AT OR NEAR THE MIDPOINT BETWEEN FRONT AND REAR SIDE MARKERS, BUT INSTEAD IS MOUNTED OVER THE REAR AXLE. ADDITIONALLY, THE C-SHAPED DAYTIME RUNNING LIGHT CAN EXCEED THE 1.067M MOUNTING HEIGHT WHEN AIRED UP FOR TRAVEL, AND THE DRL WAS NOT DEACTIVATED AS REQUIRED WITH THE HEADLAMP SWITCH IN ANY ON POSITION.
Mfg Campaign: 11001172
Recall Date: Jun 24, 2017
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