ENTEGRA ACCOLADE 2023

Complete listing of complaints and recalls for this vehicle

2
Complaints
10
Recalls

Complaints & Recalls

2 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 23V102000 SAFETY RECALL
2.5K Vehicles Affected
Recall Date: Feb 20, 2023
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: 9903583
Notice Date: Mar 31, 2023
Recall Date: Feb 20, 2023
Jayco, Inc.
NHTSA Campaign: 22V931000 SAFETY RECALL
37 Vehicles Affected
Recall Date: Dec 15, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2023 Jayco Seneca XT and Entegra Accolade XT motorhomes. The windshield wiper arms may break, causing the windshield wipers to fail.

Potential Risk:
Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
FREE Recall Solution:
Dealers will inspect and replace both front windshield wiper arms, as necessary, free of charge. Owner notification letters were mailed January 19, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: Ford 22V-250
Notice Date: Jan 19, 2023
Recall Date: Dec 15, 2022
Jayco, Inc.
NHTSA Campaign: 22V121000 SAFETY RECALL
2.6K Vehicles Affected
Recall Date: Mar 3, 2022
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.

Potential Risk:
Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
FREE Recall Solution:
Daimler Trucks North America, LLC will remove the inner valve stem extension and stabilizer, free of charge. Owner notification letters were mailed April 28, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is FL912 21V-921.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local ENTEGRA dealer to schedule your FREE recall repair.
Manufacturer: ENTEGRA
Mfg Campaign: FL912 21V-921
Notice Date: Apr 28, 2022
Recall Date: Mar 3, 2022

Consumer Complaints

2 Complaints
Jayco, Inc.
Campaign: 11625846 Other
Nov 18, 2024
Defect Description:

WHEELS

Potential Consequences:

The mud flaps installed in front of the rear wheels were only fastened at the outer side of the mud flap. The metal subframe has holes for fasteners, however, there is NO evidence that ANY fasteners have ever been attached on the top of the mud flap frame to secure it properly. This results in the mud flaps swinging in and rubbing against the inner tire on both sides of the vehicle. Based on the draft under the vehicle this rubbing can be relatively constant at highway speed. Our vehicle has approximately 18,000 miles on it as our use model results in lots of highway travel. The damage to the tires was noted by the dealer when the unit was in for an unrelated item. The passenger side inner rear tire has been severely damaged by the metal frame for the mud flap wearing into the tread on the tire. Both side mud flaps are significantly worn away. The safety aspect of this is that the tires are being damaged/compromised and may result in a failure at highway speed which could result in damage to the vehicle, other vehicles, injuries or possibly even death of occupants. As this is a failure in manufacturing/assembly and/or quality of build review, it may be widespread across the Entegra (manufactured by Jayco) Accolade and sister models of the Jayco Seneca. This deficiency may also not be noticed by many owners until long after the original warranty period, resulting in significant cost that is really the result of OEM manufacturing/assembly failures. Recommend that ALL related models - Accolade / Seneca on similar chassis must be inspected and the installation corrected as required.

Corrective Action:

The mud flaps installed in front of the rear wheels were only fastened at the outer side of the mud flap. The metal subframe has holes for fasteners, however, there is NO evidence that ANY fasteners have ever been attached on the top of the mud flap frame to secure it properly. This results in the mud flaps swinging in and rubbing against the inner tire on both sides of the vehicle. Based on the draft under the vehicle this rubbing can be relatively constant at highway speed. Our vehicle has approximately 18,000 miles on it as our use model results in lots of highway travel. The damage to the tires was noted by the dealer when the unit was in for an unrelated item. The passenger side inner rear tire has been severely damaged by the metal frame for the mud flap wearing into the tread on the tire. Both side mud flaps are significantly worn away. The safety aspect of this is that the tires are being damaged/compromised and may result in a failure at highway speed which could result in damage to the vehicle, other vehicles, injuries or possibly even death of occupants. As this is a failure in manufacturing/assembly and/or quality of build review, it may be widespread across the Entegra (manufactured by Jayco) Accolade and sister models of the Jayco Seneca. This deficiency may also not be noticed by many owners until long after the original warranty period, resulting in significant cost that is really the result of OEM manufacturing/assembly failures. Recommend that ALL related models - Accolade / Seneca on similar chassis must be inspected and the installation corrected as required.

Additional Notes:

The mud flaps installed in front of the rear wheels were only fastened at the outer side of the mud flap. The metal subframe has holes for fasteners, however, there is NO evidence that ANY fasteners have ever been attached on the top of the mud flap frame to secure it properly. This results in the mud flaps swinging in and rubbing against the inner tire on both sides of the vehicle. Based on the draft under the vehicle this rubbing can be relatively constant at highway speed. Our vehicle has approximately 18,000 miles on it as our use model results in lots of highway travel. The damage to the tires was noted by the dealer when the unit was in for an unrelated item. The passenger side inner rear tire has been severely damaged by the metal frame for the mud flap wearing into the tread on the tire. Both side mud flaps are significantly worn away. The safety aspect of this is that the tires are being damaged/compromised and may result in a failure at highway speed which could result in damage to the vehicle, other vehicles, injuries or possibly even death of occupants. As this is a failure in manufacturing/assembly and/or quality of build review, it may be widespread across the Entegra (manufactured by Jayco) Accolade and sister models of the Jayco Seneca. This deficiency may also not be noticed by many owners until long after the original warranty period, resulting in significant cost that is really the result of OEM manufacturing/assembly failures. Recommend that ALL related models - Accolade / Seneca on similar chassis must be inspected and the installation corrected as required.

Manufacturer: ENTEGRA
Mfg Campaign: 11625846
Notice Date: Nov 18, 2024
Recall Date: Nov 18, 2024
Jayco, Inc.
Campaign: 11625846 Other
Nov 18, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The mud flaps installed in front of the rear wheels were only fastened at the outer side of the mud flap. The metal subframe has holes for fasteners, however, there is NO evidence that ANY fasteners have ever been attached on the top of the mud flap frame to secure it properly. This results in the mud flaps swinging in and rubbing against the inner tire on both sides of the vehicle. Based on the draft under the vehicle this rubbing can be relatively constant at highway speed. Our vehicle has approximately 18,000 miles on it as our use model results in lots of highway travel. The damage to the tires was noted by the dealer when the unit was in for an unrelated item. The passenger side inner rear tire has been severely damaged by the metal frame for the mud flap wearing into the tread on the tire. Both side mud flaps are significantly worn away. The safety aspect of this is that the tires are being damaged/compromised and may result in a failure at highway speed which could result in damage to the vehicle, other vehicles, injuries or possibly even death of occupants. As this is a failure in manufacturing/assembly and/or quality of build review, it may be widespread across the Entegra (manufactured by Jayco) Accolade and sister models of the Jayco Seneca. This deficiency may also not be noticed by many owners until long after the original warranty period, resulting in significant cost that is really the result of OEM manufacturing/assembly failures. Recommend that ALL related models - Accolade / Seneca on similar chassis must be inspected and the installation corrected as required.

Corrective Action:

The mud flaps installed in front of the rear wheels were only fastened at the outer side of the mud flap. The metal subframe has holes for fasteners, however, there is NO evidence that ANY fasteners have ever been attached on the top of the mud flap frame to secure it properly. This results in the mud flaps swinging in and rubbing against the inner tire on both sides of the vehicle. Based on the draft under the vehicle this rubbing can be relatively constant at highway speed. Our vehicle has approximately 18,000 miles on it as our use model results in lots of highway travel. The damage to the tires was noted by the dealer when the unit was in for an unrelated item. The passenger side inner rear tire has been severely damaged by the metal frame for the mud flap wearing into the tread on the tire. Both side mud flaps are significantly worn away. The safety aspect of this is that the tires are being damaged/compromised and may result in a failure at highway speed which could result in damage to the vehicle, other vehicles, injuries or possibly even death of occupants. As this is a failure in manufacturing/assembly and/or quality of build review, it may be widespread across the Entegra (manufactured by Jayco) Accolade and sister models of the Jayco Seneca. This deficiency may also not be noticed by many owners until long after the original warranty period, resulting in significant cost that is really the result of OEM manufacturing/assembly failures. Recommend that ALL related models - Accolade / Seneca on similar chassis must be inspected and the installation corrected as required.

Additional Notes:

The mud flaps installed in front of the rear wheels were only fastened at the outer side of the mud flap. The metal subframe has holes for fasteners, however, there is NO evidence that ANY fasteners have ever been attached on the top of the mud flap frame to secure it properly. This results in the mud flaps swinging in and rubbing against the inner tire on both sides of the vehicle. Based on the draft under the vehicle this rubbing can be relatively constant at highway speed. Our vehicle has approximately 18,000 miles on it as our use model results in lots of highway travel. The damage to the tires was noted by the dealer when the unit was in for an unrelated item. The passenger side inner rear tire has been severely damaged by the metal frame for the mud flap wearing into the tread on the tire. Both side mud flaps are significantly worn away. The safety aspect of this is that the tires are being damaged/compromised and may result in a failure at highway speed which could result in damage to the vehicle, other vehicles, injuries or possibly even death of occupants. As this is a failure in manufacturing/assembly and/or quality of build review, it may be widespread across the Entegra (manufactured by Jayco) Accolade and sister models of the Jayco Seneca. This deficiency may also not be noticed by many owners until long after the original warranty period, resulting in significant cost that is really the result of OEM manufacturing/assembly failures. Recommend that ALL related models - Accolade / Seneca on similar chassis must be inspected and the installation corrected as required.

Manufacturer: ENTEGRA
Mfg Campaign: 11625846
Notice Date: Nov 18, 2024
Recall Date: Nov 18, 2024

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

Recent Articles
Jeep Grand Cherokee Head Restraint Problem

Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...

Aug 1, 2025
Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape

If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...

Jul 28, 2025
Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles

If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...

Jul 24, 2025