Complaints & Recalls
Official Safety Recalls - Important!
13 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca, and Seneca Prestige recreational vehicles. The windshield wipers may fail, resulting in reduced driver visibility.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: DTNA FL969 23V-237
Recall Date: Jul 12, 2023
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL912 21V-921
Recall Date: Mar 3, 2022
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca and Seneca Prestige Class C motorhomes. The steering arm and tie rod bolts may have a defective seam that can fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21V-256/21E029
Recall Date: Feb 3, 2022
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2021-2022 Entegra Coach Accolade, Accolade XL, Jayco Seneca, and Seneca Prestige Class C motorhomes. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21V-369
Recall Date: Feb 2, 2022
Consumer Complaints
2 ComplaintsJayco, Inc.
Defect Description:
STRUCTURE
Potential Consequences:
The contact owns a 2021 Entegra Accolade RV. The contact stated while driving 60 MPH, the coach was flexing abnormally. The contact heard abnormal popping sounds from where the coach was attached to the RV cockpit. The contact stated no warning light was illuminated. The contact had taken the RV to a local dealer, where it was diagnosed and determined that the screws used to attach the coach to the cockpit were undersized and needed to be replaced. The RV was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 14,000.
Corrective Action:
The contact owns a 2021 Entegra Accolade RV. The contact stated while driving 60 MPH, the coach was flexing abnormally. The contact heard abnormal popping sounds from where the coach was attached to the RV cockpit. The contact stated no warning light was illuminated. The contact had taken the RV to a local dealer, where it was diagnosed and determined that the screws used to attach the coach to the cockpit were undersized and needed to be replaced. The RV was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 14,000.
Additional Notes:
The contact owns a 2021 Entegra Accolade RV. The contact stated while driving 60 MPH, the coach was flexing abnormally. The contact heard abnormal popping sounds from where the coach was attached to the RV cockpit. The contact stated no warning light was illuminated. The contact had taken the RV to a local dealer, where it was diagnosed and determined that the screws used to attach the coach to the cockpit were undersized and needed to be replaced. The RV was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 14,000.
Mfg Campaign: 11609939
Recall Date: Aug 21, 2024
Jayco, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2021 Entegra Coach Accolade 37TS, The coach entry door flaps terrible going down the road and you can see out it and we fear it will open. We’ve adjusted and tried about everything except for a magnet only available by manufacture if under warranty. (Ours is not) If not under warranty the magnet is unavailable to RV owners to purchased.
Corrective Action:
2021 Entegra Coach Accolade 37TS, The coach entry door flaps terrible going down the road and you can see out it and we fear it will open. We’ve adjusted and tried about everything except for a magnet only available by manufacture if under warranty. (Ours is not) If not under warranty the magnet is unavailable to RV owners to purchased.
Additional Notes:
2021 Entegra Coach Accolade 37TS, The coach entry door flaps terrible going down the road and you can see out it and we fear it will open. We’ve adjusted and tried about everything except for a magnet only available by manufacture if under warranty. (Ours is not) If not under warranty the magnet is unavailable to RV owners to purchased.
Mfg Campaign: 11559586
Recall Date: Dec 11, 2023
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