Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2019-2022 Seneca, Seneca Prestige, Entegra Accolade and Accolade XL motorhomes. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: FL912 21V-921
Recall Date: Mar 3, 2022
Jayco, Inc.
Safety Issue:
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9901508
Recall Date: Jun 9, 2020
Consumer Complaints
1 ComplaintJayco, Inc.
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The receiver hitch for trailering is experiencing abnormal metal fatigue and deformation. The motorhome was factory equipped with a receiver hitch that shows a rating of 12,000 lbs and a 1200 lb tongue weight. I have towed both an enclosed trailer with a max weight of less than 4000lbs and a Jeep Gladiator in the flat tow configuration. The Jeep weighs less than 5000 lbs. With both of these towed vehicles being less than 50% of the receivers' rated capacity, I believe there is a manufacturing defect with the supplied receiver hitch. I am certain that had this issue not been detected, continued use would very likely cause a breakaway of the towed vehicle, posing an extreme safety risk as a trailer or Jeep Gladiator breaking away from the motorhome could very likely cause an accident. The receiver hitch is available for inspection. I have reached out to the receiver's manufacturer, Curt Manufacturing and they offered absolutely zero assistance. I have also attempted to contact Entegra/Jayco, but have not received a response.
Corrective Action:
The receiver hitch for trailering is experiencing abnormal metal fatigue and deformation. The motorhome was factory equipped with a receiver hitch that shows a rating of 12,000 lbs and a 1200 lb tongue weight. I have towed both an enclosed trailer with a max weight of less than 4000lbs and a Jeep Gladiator in the flat tow configuration. The Jeep weighs less than 5000 lbs. With both of these towed vehicles being less than 50% of the receivers' rated capacity, I believe there is a manufacturing defect with the supplied receiver hitch. I am certain that had this issue not been detected, continued use would very likely cause a breakaway of the towed vehicle, posing an extreme safety risk as a trailer or Jeep Gladiator breaking away from the motorhome could very likely cause an accident. The receiver hitch is available for inspection. I have reached out to the receiver's manufacturer, Curt Manufacturing and they offered absolutely zero assistance. I have also attempted to contact Entegra/Jayco, but have not received a response.
Additional Notes:
The receiver hitch for trailering is experiencing abnormal metal fatigue and deformation. The motorhome was factory equipped with a receiver hitch that shows a rating of 12,000 lbs and a 1200 lb tongue weight. I have towed both an enclosed trailer with a max weight of less than 4000lbs and a Jeep Gladiator in the flat tow configuration. The Jeep weighs less than 5000 lbs. With both of these towed vehicles being less than 50% of the receivers' rated capacity, I believe there is a manufacturing defect with the supplied receiver hitch. I am certain that had this issue not been detected, continued use would very likely cause a breakaway of the towed vehicle, posing an extreme safety risk as a trailer or Jeep Gladiator breaking away from the motorhome could very likely cause an accident. The receiver hitch is available for inspection. I have reached out to the receiver's manufacturer, Curt Manufacturing and they offered absolutely zero assistance. I have also attempted to contact Entegra/Jayco, but have not received a response.
Mfg Campaign: 11595061
Recall Date: Jun 18, 2024
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Valencia, CA • 36 yrs
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