Complaints & Recalls
Consumer Complaints
2 ComplaintsEclipse Recreational Vehicles, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2019 (NA) ECLIPSE ICONIC RECREATIONAL VEHICLE BEING TOWED BY A 2018 RAM 3500. WHILE DRIVING AND MAKING A TURN AT APPROXIMATELY 35 MPH, THE WALL OF THE RV SLID OUT AND RETRACTED. THE VEHICLE WAS TAKEN TO HOLLAND RV (251 TRAVELERS WAY, SAN MARCOS, CA 92069, (800) 961-4464) WHERE IT WAS DIAGNOSED THAT A STICK WAS NEEDED TO WEDGE THE WALL IN PLACE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DECLINED THE REPAIR AND STATED THAT IT WAS NOT A VIABLE OR SAFE SOLUTION. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 300. THE VIN WAS UNKNOWN.
Corrective Action:
TL* THE CONTACT OWNS A 2019 (NA) ECLIPSE ICONIC RECREATIONAL VEHICLE BEING TOWED BY A 2018 RAM 3500. WHILE DRIVING AND MAKING A TURN AT APPROXIMATELY 35 MPH, THE WALL OF THE RV SLID OUT AND RETRACTED. THE VEHICLE WAS TAKEN TO HOLLAND RV (251 TRAVELERS WAY, SAN MARCOS, CA 92069, (800) 961-4464) WHERE IT WAS DIAGNOSED THAT A STICK WAS NEEDED TO WEDGE THE WALL IN PLACE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DECLINED THE REPAIR AND STATED THAT IT WAS NOT A VIABLE OR SAFE SOLUTION. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 300. THE VIN WAS UNKNOWN.
Additional Notes:
TL* THE CONTACT OWNS A 2019 (NA) ECLIPSE ICONIC RECREATIONAL VEHICLE BEING TOWED BY A 2018 RAM 3500. WHILE DRIVING AND MAKING A TURN AT APPROXIMATELY 35 MPH, THE WALL OF THE RV SLID OUT AND RETRACTED. THE VEHICLE WAS TAKEN TO HOLLAND RV (251 TRAVELERS WAY, SAN MARCOS, CA 92069, (800) 961-4464) WHERE IT WAS DIAGNOSED THAT A STICK WAS NEEDED TO WEDGE THE WALL IN PLACE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DECLINED THE REPAIR AND STATED THAT IT WAS NOT A VIABLE OR SAFE SOLUTION. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 300. THE VIN WAS UNKNOWN.
Mfg Campaign: 11172786
Recall Date: Jan 29, 2019
Eclipse Recreational Vehicles, Inc.
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 ECLIPSE ICONIC TRAILER. THE CONTACT STATED THAT THREE OUT OF THE FOUR BRAKE SEALS FRACTURED AND SPILLED ONTO THE BRAKES. AS A RESULT, THREE OUT OF THE FOUR BRAKES ON THE TRAILER FAILED TO OPERATE. THE FOURTH BRAKE BECAME WARPED DUE TO TAKING ALL OF THE PRESSURE TO STOP THE VEHICLE. THE TRAILER WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE AXLE, BRAKES, AND WHEEL HUBS NEEDED TO BE REPLACED. THE MANUFACTURER PROVIDED A CASE NUMBER AND WAS STILL DETERMINING WHETHER OR NOT THEY WOULD COVER THE REPAIRS.
Corrective Action:
TL* THE CONTACT OWNS A 2017 ECLIPSE ICONIC TRAILER. THE CONTACT STATED THAT THREE OUT OF THE FOUR BRAKE SEALS FRACTURED AND SPILLED ONTO THE BRAKES. AS A RESULT, THREE OUT OF THE FOUR BRAKES ON THE TRAILER FAILED TO OPERATE. THE FOURTH BRAKE BECAME WARPED DUE TO TAKING ALL OF THE PRESSURE TO STOP THE VEHICLE. THE TRAILER WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE AXLE, BRAKES, AND WHEEL HUBS NEEDED TO BE REPLACED. THE MANUFACTURER PROVIDED A CASE NUMBER AND WAS STILL DETERMINING WHETHER OR NOT THEY WOULD COVER THE REPAIRS.
Additional Notes:
TL* THE CONTACT OWNS A 2017 ECLIPSE ICONIC TRAILER. THE CONTACT STATED THAT THREE OUT OF THE FOUR BRAKE SEALS FRACTURED AND SPILLED ONTO THE BRAKES. AS A RESULT, THREE OUT OF THE FOUR BRAKES ON THE TRAILER FAILED TO OPERATE. THE FOURTH BRAKE BECAME WARPED DUE TO TAKING ALL OF THE PRESSURE TO STOP THE VEHICLE. THE TRAILER WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE AXLE, BRAKES, AND WHEEL HUBS NEEDED TO BE REPLACED. THE MANUFACTURER PROVIDED A CASE NUMBER AND WAS STILL DETERMINING WHETHER OR NOT THEY WOULD COVER THE REPAIRS.
Mfg Campaign: 11141860
Recall Date: Oct 22, 2018
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury