Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Eclipse Recreational Vehicles, Inc.
Safety Issue:
Eclipse Recreational Vehicles, Inc. (Eclipse) is recalling certain 2020-2021 Attitude, Stellar, and Iconic trailers equipped with Dometic S31, R731, and R2131 3-burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 27, 2021
Consumer Complaints
2 ComplaintsEclipse Recreational Vehicles, Inc.
Defect Description:
WHEELS
Potential Consequences:
THE VEHICLE IDENTIFICATION STICKER STATES THE WHEELS ARE 15' BUT THEY INSTALLED 16' WE COMPLAINED ABOUT IT AND THEY INSTALLED A LEAF SPRING LIFT KIT AND DID TOT CORRECT THE WHEEL SIZE. THIS WAS ALL RELATED A TIRE CLEARANCE ISSUE IF ANY MUD WAS ON THE TIRE IT WOULD RUB ON THE TOP OF THE WHEEL WELL .THE FIRST FIX AS NOTED WAS 04/20/2020 ON 02/27/2021 WHEN THE RV WAS SENT TO THE FACTORY FOR MORE REPAIRS I AGAIN TOLD THEM THE TIRE SIZE WAS NOT BEEN RESOLVED AND THEY AGREED TO ORDER THE 15' TIRES ON 03/29/2021 AND WE GET THE SAME ANSWER WHEN CALLING TO SEE IF THE NEW TIRES AND WHEELS ARE IN THEY SAY THERE IS A TIRE SHORTAGE.
Corrective Action:
THE VEHICLE IDENTIFICATION STICKER STATES THE WHEELS ARE 15' BUT THEY INSTALLED 16' WE COMPLAINED ABOUT IT AND THEY INSTALLED A LEAF SPRING LIFT KIT AND DID TOT CORRECT THE WHEEL SIZE. THIS WAS ALL RELATED A TIRE CLEARANCE ISSUE IF ANY MUD WAS ON THE TIRE IT WOULD RUB ON THE TOP OF THE WHEEL WELL .THE FIRST FIX AS NOTED WAS 04/20/2020 ON 02/27/2021 WHEN THE RV WAS SENT TO THE FACTORY FOR MORE REPAIRS I AGAIN TOLD THEM THE TIRE SIZE WAS NOT BEEN RESOLVED AND THEY AGREED TO ORDER THE 15' TIRES ON 03/29/2021 AND WE GET THE SAME ANSWER WHEN CALLING TO SEE IF THE NEW TIRES AND WHEELS ARE IN THEY SAY THERE IS A TIRE SHORTAGE.
Additional Notes:
THE VEHICLE IDENTIFICATION STICKER STATES THE WHEELS ARE 15' BUT THEY INSTALLED 16' WE COMPLAINED ABOUT IT AND THEY INSTALLED A LEAF SPRING LIFT KIT AND DID TOT CORRECT THE WHEEL SIZE. THIS WAS ALL RELATED A TIRE CLEARANCE ISSUE IF ANY MUD WAS ON THE TIRE IT WOULD RUB ON THE TOP OF THE WHEEL WELL .THE FIRST FIX AS NOTED WAS 04/20/2020 ON 02/27/2021 WHEN THE RV WAS SENT TO THE FACTORY FOR MORE REPAIRS I AGAIN TOLD THEM THE TIRE SIZE WAS NOT BEEN RESOLVED AND THEY AGREED TO ORDER THE 15' TIRES ON 03/29/2021 AND WE GET THE SAME ANSWER WHEN CALLING TO SEE IF THE NEW TIRES AND WHEELS ARE IN THEY SAY THERE IS A TIRE SHORTAGE.
Mfg Campaign: 11413716
Recall Date: Apr 24, 2021
Eclipse Recreational Vehicles, Inc.
Defect Description:
SUSPENSION
Potential Consequences:
TL* THE CONTACT OWNS A 2020 ECLIPSE ATTITUDE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AXLE WAS LEAKING GREASE. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE.
Corrective Action:
TL* THE CONTACT OWNS A 2020 ECLIPSE ATTITUDE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AXLE WAS LEAKING GREASE. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE.
Additional Notes:
TL* THE CONTACT OWNS A 2020 ECLIPSE ATTITUDE. THE CONTACT STATED THAT THE PASSENGER'S SIDE AXLE WAS LEAKING GREASE. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE.
Mfg Campaign: 11397630
Recall Date: Feb 23, 2021
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