DUTCHMEN COLEMAN 2022

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Keystone Rv Company
NHTSA Campaign: 23V822000 SAFETY RECALL
366 Vehicles Affected
Recall Date: Dec 7, 2023
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2021-2022 Dutchmen Coleman 1855RB and 190BH travel trailers. The trailers may be equipped with axle springs rated at 4400 pounds instead of 5100 pounds.

Potential Risk:
The springs can be overloaded, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the axle springs, free of charge. Owner notification letters were mailed January 23, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-447.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local DUTCHMEN dealer to schedule your FREE recall repair.
Manufacturer: DUTCHMEN
Mfg Campaign: 23-447
Notice Date: Jan 23, 2024
Recall Date: Dec 7, 2023
Keystone Rv Company
NHTSA Campaign: 22V604000 SAFETY RECALL
20.6K Vehicles Affected
Recall Date: Aug 9, 2022
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2022 Dutchmen Aspen Trail, Coleman, Colorado, Voltage, Yukon, Keystone Carbon, Cougar, Hideout, Montana, Outback, Passport, Raptor, Retreat, Springdale, Sprinter and 2022-2023 Keystone Bullet travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Potential Risk:
An awning that drops or extends beyond normal operation can increase the risk of injury.
FREE Recall Solution:
Dealers will repair or replace the awning fabric, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-434.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local DUTCHMEN dealer to schedule your FREE recall repair.
Manufacturer: DUTCHMEN
Mfg Campaign: 22-434
Notice Date: Sep 16, 2022
Recall Date: Aug 9, 2022

Consumer Complaints

1 Complaint
Keystone Rv Company
Campaign: 11534397 Other
Jul 25, 2023
Defect Description:

SUSPENSION

Potential Consequences:

upon return trip home from camping seemed like trailer was riding lower than normal and swaying more. looked under trailer and leaf springs were flat. This could have resulted in broken spring which could lead to crash. The trailer was not overloaded. sticker on side of trailer shows dry weight is 4360lbs, GVWR is 5500, GAWR is 5100. inspection shows label on axle is 4400 lbs and each leaf spring is 2200 lbs. We do not travel with tanks filled. we did not have anywhere near 5500 in trailer total weight. Dealership says the axle is correct rating for trailer as it is calculated to be 80% of 5500 on axle and 20% on tongue. Why is the GAWR (axle rating) on the sticker listed at 5100? The axle/springs should be rated to 5100 if that is what is printed on sticker. I am forced to "upgrade" or replace springs out of pocket. Had I known the axle could only support 4400, I would have purchased something different. I feel mislead by the "official label" that they used to advertise the weights.

Corrective Action:

upon return trip home from camping seemed like trailer was riding lower than normal and swaying more. looked under trailer and leaf springs were flat. This could have resulted in broken spring which could lead to crash. The trailer was not overloaded. sticker on side of trailer shows dry weight is 4360lbs, GVWR is 5500, GAWR is 5100. inspection shows label on axle is 4400 lbs and each leaf spring is 2200 lbs. We do not travel with tanks filled. we did not have anywhere near 5500 in trailer total weight. Dealership says the axle is correct rating for trailer as it is calculated to be 80% of 5500 on axle and 20% on tongue. Why is the GAWR (axle rating) on the sticker listed at 5100? The axle/springs should be rated to 5100 if that is what is printed on sticker. I am forced to "upgrade" or replace springs out of pocket. Had I known the axle could only support 4400, I would have purchased something different. I feel mislead by the "official label" that they used to advertise the weights.

Additional Notes:

upon return trip home from camping seemed like trailer was riding lower than normal and swaying more. looked under trailer and leaf springs were flat. This could have resulted in broken spring which could lead to crash. The trailer was not overloaded. sticker on side of trailer shows dry weight is 4360lbs, GVWR is 5500, GAWR is 5100. inspection shows label on axle is 4400 lbs and each leaf spring is 2200 lbs. We do not travel with tanks filled. we did not have anywhere near 5500 in trailer total weight. Dealership says the axle is correct rating for trailer as it is calculated to be 80% of 5500 on axle and 20% on tongue. Why is the GAWR (axle rating) on the sticker listed at 5100? The axle/springs should be rated to 5100 if that is what is printed on sticker. I am forced to "upgrade" or replace springs out of pocket. Had I known the axle could only support 4400, I would have purchased something different. I feel mislead by the "official label" that they used to advertise the weights.

Manufacturer: DUTCHMEN
Mfg Campaign: 11534397
Notice Date: Jul 25, 2023
Recall Date: Jul 25, 2023

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