DUTCHMEN COLEMAN 2019

Complete listing of complaints and recalls for this vehicle

2
Complaints
3
Recalls

Complaints & Recalls

2 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Keystone Rv Company
NHTSA Campaign: 21V708000 SAFETY RECALL
95.9K Vehicles Affected
Recall Date: Sep 13, 2021
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local DUTCHMEN dealer to schedule your FREE recall repair.
Manufacturer: DUTCHMEN
Mfg Campaign: 21-414
Notice Date: Feb 25, 2022
Recall Date: Sep 13, 2021
Keystone Rv Company
NHTSA Campaign: 19V206000 SAFETY RECALL
327 Vehicles Affected
Recall Date: Mar 18, 2019
Safety Issue:

Keystone RV Company (Keystone) is recalling certain 2019 Dutchmen Aspen Trail and Coleman recreational trailers, equipped with a Capital cooktop inside the unit as the main cooking appliance. When the furnace is on, the cooktop flames may become inverted, which may lead to an excessive heat build up and a potential burn hazard.

Potential Risk:
An excessive heat build up can increase the risk of injury.
FREE Recall Solution:
Keystone has notified owners, and dealers will replace the Capital cooktop with an alternate cooktop, free of charge. The recall began April 5, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-348.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DUTCHMEN dealer to schedule your FREE recall repair.
Manufacturer: DUTCHMEN
Mfg Campaign: 19-348
Notice Date: Apr 5, 2019
Recall Date: Mar 18, 2019

Consumer Complaints

2 Complaints
Keystone Rv Company
Campaign: 11432969 Other
Sep 14, 2021
Defect Description:

SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

Potential Consequences:

The contact owns a 2019 Keystone Coleman Travel trailer. The contact stated while driving 55 MPH, the passenger’s side rear tire assembly and axle detached from the trailer. The contact pulled over to the side of the roadway and had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the axle bearing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. A “voluntary” recall was done by Dutchmen for other models of campers similar to this one, but not including this one, where they were being shipped out of the factory with inadequate lube in the wheel bearings causing failure.. See link below for info on NHSTA campaign number 18V843. https://oemdtc.com/1793/18-340-insufficient-grease-on-bearings-may-cause-failure-2019-keystone-cougar-outback-passport-springdale-bullet-hideout-2019- dutchmen-aerolite-atlas-recreational-trailers

Corrective Action:

The contact owns a 2019 Keystone Coleman Travel trailer. The contact stated while driving 55 MPH, the passenger’s side rear tire assembly and axle detached from the trailer. The contact pulled over to the side of the roadway and had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the axle bearing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. A “voluntary” recall was done by Dutchmen for other models of campers similar to this one, but not including this one, where they were being shipped out of the factory with inadequate lube in the wheel bearings causing failure.. See link below for info on NHSTA campaign number 18V843. https://oemdtc.com/1793/18-340-insufficient-grease-on-bearings-may-cause-failure-2019-keystone-cougar-outback-passport-springdale-bullet-hideout-2019- dutchmen-aerolite-atlas-recreational-trailers

Additional Notes:

The contact owns a 2019 Keystone Coleman Travel trailer. The contact stated while driving 55 MPH, the passenger’s side rear tire assembly and axle detached from the trailer. The contact pulled over to the side of the roadway and had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the axle bearing needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. A “voluntary” recall was done by Dutchmen for other models of campers similar to this one, but not including this one, where they were being shipped out of the factory with inadequate lube in the wheel bearings causing failure.. See link below for info on NHSTA campaign number 18V843. https://oemdtc.com/1793/18-340-insufficient-grease-on-bearings-may-cause-failure-2019-keystone-cougar-outback-passport-springdale-bullet-hideout-2019- dutchmen-aerolite-atlas-recreational-trailers

Manufacturer: DUTCHMEN
Mfg Campaign: 11432969
Notice Date: Sep 14, 2021
Recall Date: Sep 14, 2021
Keystone Rv Company
Campaign: 11349557 Other
Aug 15, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

I HAVE DIFFICULTY STOPPING MY NEW TRAVEL TRAILER, I HAVE LEARNED DUE TO THIS SUBSTANDARD BRAKING ACTION, THAT THESE UNITS AXLES ARE UNDERSIZED FOR THE 10,000# GVW. IT HAS TWO 4400# AXLES EQUIPPED WITH 3500# BRAKES ON EACH. I HAVE TO SET THE BRAKE CONTROLLER AT MAXIMUM TO FEEL ANY EFFECT FROM THE TRAILER BRAKES. WHEN MANUALLY ACTIVATING THE BREAKAWAY DEVICE THE TRAILER DOES NOT STOP. I COMPLAINED TO THE DEALER SINCE IT WAS NEW A YEAR AGO BUT DESPITE NUMEROUS ATTEMPTS, THEY FAILED TO CORRECT IT ULTIMATELY STATING WE'VE DONE ALL WE CAN DO. COME TAKE IT HOME. I FEEL THAT IT IS UNSAFE TO TOW THIS VEHICLE, ESPECIALLY IN A PANIC STOP OR A BREAKAWAY SITUATION. IT IS MY OPINION, (REINFORCED BY 2 PEER REVIEWS AND COMPARISONS TO COMPARABLE SIZED TRAILERS) THAT THE TRAILER (NOT JUST MINE, BUT ALL COLEMANS OF THIS SIZE CLASS) ARE NOT SAFE TO TOW ON THE ROADS. I REALIZE IT IS MY FIGHT BUT I AM LOOKING FOR DOT STANDARDS THAT ADDRESS THE MINIMUM RATING OF THE AXLES AND BRAKING SYSTEMS ON TRAVEL TRAILERS. THESE TRAILERS ARE ALSO A DANGER TO INNOCENT TRAVELERS SHOULD AN EXTREME EVENT OCCUR!! ONE CAN IMAGINE THE RESULTS OF THE LOSS OF CONTROL OF THESE QUITE LARGE IN SUMMER TRAFFIC.*DT*JB*DT*JB

Corrective Action:

I HAVE DIFFICULTY STOPPING MY NEW TRAVEL TRAILER, I HAVE LEARNED DUE TO THIS SUBSTANDARD BRAKING ACTION, THAT THESE UNITS AXLES ARE UNDERSIZED FOR THE 10,000# GVW. IT HAS TWO 4400# AXLES EQUIPPED WITH 3500# BRAKES ON EACH. I HAVE TO SET THE BRAKE CONTROLLER AT MAXIMUM TO FEEL ANY EFFECT FROM THE TRAILER BRAKES. WHEN MANUALLY ACTIVATING THE BREAKAWAY DEVICE THE TRAILER DOES NOT STOP. I COMPLAINED TO THE DEALER SINCE IT WAS NEW A YEAR AGO BUT DESPITE NUMEROUS ATTEMPTS, THEY FAILED TO CORRECT IT ULTIMATELY STATING WE'VE DONE ALL WE CAN DO. COME TAKE IT HOME. I FEEL THAT IT IS UNSAFE TO TOW THIS VEHICLE, ESPECIALLY IN A PANIC STOP OR A BREAKAWAY SITUATION. IT IS MY OPINION, (REINFORCED BY 2 PEER REVIEWS AND COMPARISONS TO COMPARABLE SIZED TRAILERS) THAT THE TRAILER (NOT JUST MINE, BUT ALL COLEMANS OF THIS SIZE CLASS) ARE NOT SAFE TO TOW ON THE ROADS. I REALIZE IT IS MY FIGHT BUT I AM LOOKING FOR DOT STANDARDS THAT ADDRESS THE MINIMUM RATING OF THE AXLES AND BRAKING SYSTEMS ON TRAVEL TRAILERS. THESE TRAILERS ARE ALSO A DANGER TO INNOCENT TRAVELERS SHOULD AN EXTREME EVENT OCCUR!! ONE CAN IMAGINE THE RESULTS OF THE LOSS OF CONTROL OF THESE QUITE LARGE IN SUMMER TRAFFIC.*DT*JB*DT*JB

Additional Notes:

I HAVE DIFFICULTY STOPPING MY NEW TRAVEL TRAILER, I HAVE LEARNED DUE TO THIS SUBSTANDARD BRAKING ACTION, THAT THESE UNITS AXLES ARE UNDERSIZED FOR THE 10,000# GVW. IT HAS TWO 4400# AXLES EQUIPPED WITH 3500# BRAKES ON EACH. I HAVE TO SET THE BRAKE CONTROLLER AT MAXIMUM TO FEEL ANY EFFECT FROM THE TRAILER BRAKES. WHEN MANUALLY ACTIVATING THE BREAKAWAY DEVICE THE TRAILER DOES NOT STOP. I COMPLAINED TO THE DEALER SINCE IT WAS NEW A YEAR AGO BUT DESPITE NUMEROUS ATTEMPTS, THEY FAILED TO CORRECT IT ULTIMATELY STATING WE'VE DONE ALL WE CAN DO. COME TAKE IT HOME. I FEEL THAT IT IS UNSAFE TO TOW THIS VEHICLE, ESPECIALLY IN A PANIC STOP OR A BREAKAWAY SITUATION. IT IS MY OPINION, (REINFORCED BY 2 PEER REVIEWS AND COMPARISONS TO COMPARABLE SIZED TRAILERS) THAT THE TRAILER (NOT JUST MINE, BUT ALL COLEMANS OF THIS SIZE CLASS) ARE NOT SAFE TO TOW ON THE ROADS. I REALIZE IT IS MY FIGHT BUT I AM LOOKING FOR DOT STANDARDS THAT ADDRESS THE MINIMUM RATING OF THE AXLES AND BRAKING SYSTEMS ON TRAVEL TRAILERS. THESE TRAILERS ARE ALSO A DANGER TO INNOCENT TRAVELERS SHOULD AN EXTREME EVENT OCCUR!! ONE CAN IMAGINE THE RESULTS OF THE LOSS OF CONTROL OF THESE QUITE LARGE IN SUMMER TRAFFIC.*DT*JB*DT*JB

Manufacturer: DUTCHMEN
Mfg Campaign: 11349557
Notice Date: Aug 15, 2020
Recall Date: Aug 15, 2020

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