Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17-307
Recall Date: Nov 22, 2017
Keystone Rv Company
Safety Issue:
Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under Associated Documents. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15-230
Recall Date: Apr 7, 2015
Consumer Complaints
1 ComplaintDutchmen Manufacturing, Inc.
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2016 DUTCHMAN ASPEN TRAIL. WHILE BEING OPERATED ON THE HIGHWAY, THE BUMPER DETACHED FROM THE TRAILER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WELDS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS NOT APPLICABLE. UPDATED 11/06/17*LJ *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 DUTCHMAN ASPEN TRAIL. WHILE BEING OPERATED ON THE HIGHWAY, THE BUMPER DETACHED FROM THE TRAILER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WELDS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS NOT APPLICABLE. UPDATED 11/06/17*LJ *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 DUTCHMAN ASPEN TRAIL. WHILE BEING OPERATED ON THE HIGHWAY, THE BUMPER DETACHED FROM THE TRAILER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WELDS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS NOT APPLICABLE. UPDATED 11/06/17*LJ *JS
Mfg Campaign: 11021514
Recall Date: Sep 5, 2017
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