DUCATI XDIAVEL S 2018

Complete listing of complaints and recalls for this vehicle

1
Complaints
3
Recalls

Complaints & Recalls

1 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ducati North America
NHTSA Campaign: 23V820000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Dec 6, 2023
Safety Issue:

Ducati North America (Ducati) is recalling certain 2016-2023 XDiavel S and XDiavel STD motorcycles. The passenger backrest may break if it is installed incorrectly or used incorrectly by the passenger.

Potential Risk:
A broken passenger backrest may result in the passenger falling off the motorcycle, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect the passenger backrest installation, tighten the screws as necessary, and also apply a warning sticker on the component, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-23-005.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local DUCATI dealer to schedule your FREE recall repair.
Manufacturer: DUCATI
Mfg Campaign: SRV-RCL-23-005
Notice Date: Jan 19, 2024
Recall Date: Dec 6, 2023
Ducati North America
NHTSA Campaign: 23V620000 SAFETY RECALL
842 Vehicles Affected
Recall Date: Sep 6, 2023
Safety Issue:

Ducati North America (Ducati) is recalling certain 2018-2020 XDiavel S and XDiavel Standard motorcycles. The side stand bracket may fail, causing the side stand to open while riding and resulting in an unexpected engine shutdown.

Potential Risk:
Unexpected engine shutdown while riding can increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will install a new side stand bracket, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-23-004.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local DUCATI dealer to schedule your FREE recall repair.
Manufacturer: DUCATI
Mfg Campaign: SRV-RCL-23-004
Notice Date: Nov 1, 2023
Recall Date: Sep 6, 2023
Ducati North America
NHTSA Campaign: 17V812000 SAFETY RECALL
6.8K Vehicles Affected
Recall Date: Dec 15, 2017
Safety Issue:

Ducati North America (Ducati) is recalling certain 2015-2018 1299 motorcycles (including STD, S, FE and SL models), Monster 1200 motorcycles (including S and R models), Multistrada motorcycles (including S and PP models), 2015-2017 Panigale R, 2016-2018 XDaviel S motorcycles and 2017-2018 Scrambler 800 Caf Racer motorcycles. These motorcycles are equipped with Brembo front brake master cylinders that may fail.

Potential Risk:
If the front brake master cylinder fails, the loss of front braking ability can increase the risk of a crash.
FREE Recall Solution:
Ducati will notify owners, and dealers will replace the front brake master cylinder piston, free of charge. The recall is expected to begin February 15, 2018. Owners may contact Ducati customer service at 1-800-231-6696.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DUCATI dealer to schedule your FREE recall repair.
Manufacturer: DUCATI
Notice Date: Jan 30, 2018
Recall Date: Dec 15, 2017

Consumer Complaints

1 Complaint
Ducati North America
Campaign: 11587681 Other
May 8, 2024
Defect Description:

POWER TRAIN:DRIVELINE:CHAIN/BELT

Potential Consequences:

The contact owns a 2018 Ducati XDiavel S. The contact stated that while riding at 55 MPH, he heard an abnormal sound coming from the rear of the motorcycle. After a visual inspection, the contact became aware that the drive belt was damaged in three places. No warning lights were illuminated. The motorcycle was not taken to the dealer or an independent mechanic. The motorcycle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,000.

Corrective Action:

The contact owns a 2018 Ducati XDiavel S. The contact stated that while riding at 55 MPH, he heard an abnormal sound coming from the rear of the motorcycle. After a visual inspection, the contact became aware that the drive belt was damaged in three places. No warning lights were illuminated. The motorcycle was not taken to the dealer or an independent mechanic. The motorcycle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,000.

Additional Notes:

The contact owns a 2018 Ducati XDiavel S. The contact stated that while riding at 55 MPH, he heard an abnormal sound coming from the rear of the motorcycle. After a visual inspection, the contact became aware that the drive belt was damaged in three places. No warning lights were illuminated. The motorcycle was not taken to the dealer or an independent mechanic. The motorcycle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,000.

Manufacturer: DUCATI
Mfg Campaign: 11587681
Notice Date: May 8, 2024
Recall Date: May 8, 2024

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