DUCATI XDIAVEL S 2016

Complete listing of complaints and recalls for this vehicle

3
Complaints
3
Recalls

Complaints & Recalls

3 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ducati North America
NHTSA Campaign: 23V820000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Dec 6, 2023
Safety Issue:

Ducati North America (Ducati) is recalling certain 2016-2023 XDiavel S and XDiavel STD motorcycles. The passenger backrest may break if it is installed incorrectly or used incorrectly by the passenger.

Potential Risk:
A broken passenger backrest may result in the passenger falling off the motorcycle, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect the passenger backrest installation, tighten the screws as necessary, and also apply a warning sticker on the component, free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-23-005.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local DUCATI dealer to schedule your FREE recall repair.
Manufacturer: DUCATI
Mfg Campaign: SRV-RCL-23-005
Notice Date: Jan 19, 2024
Recall Date: Dec 6, 2023
Ducati North America
NHTSA Campaign: 17V812000 SAFETY RECALL
6.8K Vehicles Affected
Recall Date: Dec 15, 2017
Safety Issue:

Ducati North America (Ducati) is recalling certain 2015-2018 1299 motorcycles (including STD, S, FE and SL models), Monster 1200 motorcycles (including S and R models), Multistrada motorcycles (including S and PP models), 2015-2017 Panigale R, 2016-2018 XDaviel S motorcycles and 2017-2018 Scrambler 800 Caf Racer motorcycles. These motorcycles are equipped with Brembo front brake master cylinders that may fail.

Potential Risk:
If the front brake master cylinder fails, the loss of front braking ability can increase the risk of a crash.
FREE Recall Solution:
Ducati will notify owners, and dealers will replace the front brake master cylinder piston, free of charge. The recall is expected to begin February 15, 2018. Owners may contact Ducati customer service at 1-800-231-6696.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DUCATI dealer to schedule your FREE recall repair.
Manufacturer: DUCATI
Notice Date: Jan 30, 2018
Recall Date: Dec 15, 2017
Ducati North America
NHTSA Campaign: 16V370000 SAFETY RECALL
925 Vehicles Affected
Recall Date: May 26, 2016
Safety Issue:

Ducati North America (Ducati) is recalling certain model year 2016 XDiavel S motorcycles manufactured November 25, 2015 to May 18, 2016. The affected motorcycles have a rear wheel that may have been incorrectly installed on the hub.

Potential Risk:
If the rear wheel was incorrectly installed, the drive pins may fail, resulting in a loss of braking and a loss of power transmission from the engine. These conditions increase the risk of a crash.
FREE Recall Solution:
Ducati will notify owners, and dealers will remove the rear wheel and install rubber inserts to prevent the wheel from being improperly installed. Any wheel that is found to have been improperly installed will be replaced. These repairs will be performed free of charge. The recall began on June 16, 2016. Owners may contact Ducati customer service at 1-800-231-6696. Ducati's number for this recall is SRV-RCL-16-001.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DUCATI dealer to schedule your FREE recall repair.
Manufacturer: DUCATI
Mfg Campaign: SRV-RCL-16-001
Notice Date: Jul 18, 2016
Recall Date: May 26, 2016

Consumer Complaints

3 Complaints
Ducati North America
Campaign: 10919344 Other
Oct 27, 2016
Defect Description:

SERVICE BRAKES

Potential Consequences:

I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE MOTORCYCLE! IF THEY FAIL, THE RIDER LOSES ALL STEERING, THROTTLE, BRAKING, EVEN THE ON/OFF CAPABILITY OF THE MOTORCYCLE. THIS COULD EASILY RESULT IN SEVERE INJURY OR DEATH. FORTUNATELY, I AM AN ENGIINEER, AND SAW RIGHT AWAY THAT THE BOLTS WERE VERY UNSAFE, AND I DID NOT ATTEMPT TO OPERATE THE VEHICLE. I REMOVED THE AFTERMARKET WINDSCREEN AND REINSTALLED THE OEM BOLTS.

Corrective Action:

I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE MOTORCYCLE! IF THEY FAIL, THE RIDER LOSES ALL STEERING, THROTTLE, BRAKING, EVEN THE ON/OFF CAPABILITY OF THE MOTORCYCLE. THIS COULD EASILY RESULT IN SEVERE INJURY OR DEATH. FORTUNATELY, I AM AN ENGIINEER, AND SAW RIGHT AWAY THAT THE BOLTS WERE VERY UNSAFE, AND I DID NOT ATTEMPT TO OPERATE THE VEHICLE. I REMOVED THE AFTERMARKET WINDSCREEN AND REINSTALLED THE OEM BOLTS.

Additional Notes:

I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE MOTORCYCLE! IF THEY FAIL, THE RIDER LOSES ALL STEERING, THROTTLE, BRAKING, EVEN THE ON/OFF CAPABILITY OF THE MOTORCYCLE. THIS COULD EASILY RESULT IN SEVERE INJURY OR DEATH. FORTUNATELY, I AM AN ENGIINEER, AND SAW RIGHT AWAY THAT THE BOLTS WERE VERY UNSAFE, AND I DID NOT ATTEMPT TO OPERATE THE VEHICLE. I REMOVED THE AFTERMARKET WINDSCREEN AND REINSTALLED THE OEM BOLTS.

Manufacturer: DUCATI
Mfg Campaign: 10919344
Notice Date: Oct 27, 2016
Recall Date: Oct 27, 2016
Ducati North America
Campaign: 10919344 Other
Oct 27, 2016
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE MOTORCYCLE! IF THEY FAIL, THE RIDER LOSES ALL STEERING, THROTTLE, BRAKING, EVEN THE ON/OFF CAPABILITY OF THE MOTORCYCLE. THIS COULD EASILY RESULT IN SEVERE INJURY OR DEATH. FORTUNATELY, I AM AN ENGIINEER, AND SAW RIGHT AWAY THAT THE BOLTS WERE VERY UNSAFE, AND I DID NOT ATTEMPT TO OPERATE THE VEHICLE. I REMOVED THE AFTERMARKET WINDSCREEN AND REINSTALLED THE OEM BOLTS.

Corrective Action:

I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE MOTORCYCLE! IF THEY FAIL, THE RIDER LOSES ALL STEERING, THROTTLE, BRAKING, EVEN THE ON/OFF CAPABILITY OF THE MOTORCYCLE. THIS COULD EASILY RESULT IN SEVERE INJURY OR DEATH. FORTUNATELY, I AM AN ENGIINEER, AND SAW RIGHT AWAY THAT THE BOLTS WERE VERY UNSAFE, AND I DID NOT ATTEMPT TO OPERATE THE VEHICLE. I REMOVED THE AFTERMARKET WINDSCREEN AND REINSTALLED THE OEM BOLTS.

Additional Notes:

I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE MOTORCYCLE! IF THEY FAIL, THE RIDER LOSES ALL STEERING, THROTTLE, BRAKING, EVEN THE ON/OFF CAPABILITY OF THE MOTORCYCLE. THIS COULD EASILY RESULT IN SEVERE INJURY OR DEATH. FORTUNATELY, I AM AN ENGIINEER, AND SAW RIGHT AWAY THAT THE BOLTS WERE VERY UNSAFE, AND I DID NOT ATTEMPT TO OPERATE THE VEHICLE. I REMOVED THE AFTERMARKET WINDSCREEN AND REINSTALLED THE OEM BOLTS.

Manufacturer: DUCATI
Mfg Campaign: 10919344
Notice Date: Oct 27, 2016
Recall Date: Oct 27, 2016
Ducati North America
Campaign: 10919344 Other
Oct 27, 2016
Defect Description:

STEERING

Potential Consequences:

I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE MOTORCYCLE! IF THEY FAIL, THE RIDER LOSES ALL STEERING, THROTTLE, BRAKING, EVEN THE ON/OFF CAPABILITY OF THE MOTORCYCLE. THIS COULD EASILY RESULT IN SEVERE INJURY OR DEATH. FORTUNATELY, I AM AN ENGIINEER, AND SAW RIGHT AWAY THAT THE BOLTS WERE VERY UNSAFE, AND I DID NOT ATTEMPT TO OPERATE THE VEHICLE. I REMOVED THE AFTERMARKET WINDSCREEN AND REINSTALLED THE OEM BOLTS.

Corrective Action:

I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE MOTORCYCLE! IF THEY FAIL, THE RIDER LOSES ALL STEERING, THROTTLE, BRAKING, EVEN THE ON/OFF CAPABILITY OF THE MOTORCYCLE. THIS COULD EASILY RESULT IN SEVERE INJURY OR DEATH. FORTUNATELY, I AM AN ENGIINEER, AND SAW RIGHT AWAY THAT THE BOLTS WERE VERY UNSAFE, AND I DID NOT ATTEMPT TO OPERATE THE VEHICLE. I REMOVED THE AFTERMARKET WINDSCREEN AND REINSTALLED THE OEM BOLTS.

Additional Notes:

I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE MOTORCYCLE! IF THEY FAIL, THE RIDER LOSES ALL STEERING, THROTTLE, BRAKING, EVEN THE ON/OFF CAPABILITY OF THE MOTORCYCLE. THIS COULD EASILY RESULT IN SEVERE INJURY OR DEATH. FORTUNATELY, I AM AN ENGIINEER, AND SAW RIGHT AWAY THAT THE BOLTS WERE VERY UNSAFE, AND I DID NOT ATTEMPT TO OPERATE THE VEHICLE. I REMOVED THE AFTERMARKET WINDSCREEN AND REINSTALLED THE OEM BOLTS.

Manufacturer: DUCATI
Mfg Campaign: 10919344
Notice Date: Oct 27, 2016
Recall Date: Oct 27, 2016
Back to XDIAVEL S Years DUCATI Models All Makes

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