DUCATI SUPERSPORT 2020

Complete listing of complaints and recalls for this vehicle

4
Complaints
2
Recalls

Complaints & Recalls

4 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ducati North America
NHTSA Campaign: 21V315000 SAFETY RECALL
5.9K Vehicles Affected
Recall Date: May 4, 2021
Safety Issue:

Ducati North America (Ducati) is recalling certain 2017-2020 Monster 797, Monster 1200, Supersport, 2016-2020 XDiavel, and 2018-2020 Monster 821 motorcycles. Air may permeate the rear brake system.

Potential Risk:
Air in the system may reduce effectiveness of the rear brakes, increasing the distance required to stop and the risk of a crash.
FREE Recall Solution:
Dealers will install new rear brake hoses, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ducati customer service at 1-888-391-5446.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DUCATI dealer to schedule your FREE recall repair.
Manufacturer: DUCATI
Notice Date: Jun 28, 2021
Recall Date: May 4, 2021

Consumer Complaints

4 Complaints
Ducati North America
Campaign: 11638697 Other
Jan 27, 2025
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

Fuel system part number 69926431A error popped up during a motorcycle system scan at a recent service.

Corrective Action:

Fuel system part number 69926431A error popped up during a motorcycle system scan at a recent service.

Additional Notes:

Fuel system part number 69926431A error popped up during a motorcycle system scan at a recent service.

Manufacturer: DUCATI
Mfg Campaign: 11638697
Notice Date: Jan 27, 2025
Recall Date: Jan 27, 2025
Ducati North America
Campaign: 11526616 Other
Jun 12, 2023
Defect Description:

SERVICE BRAKES

Potential Consequences:

The contact owns a 2020 Ducati SuperSport Motorcycle. The contact stated that while operating the motorcycle, the rear wheel braking system malfunctioned and was inoperable causing the rider to fall over while attempting to stop. During the failure there was no injury sustained. The motorcycle was taken to the local dealer who diagnosed that the rear brake line had melted, and the rear brake caliber had overheated. The brake lines, rear brake caliper and rear brake disc where replaced; however, approximately one year later the failure reoccurred. The motorcycle was taken back to the dealer who diagnosed that the rear brake caliper, rear brake disc, and rear brake lever needed to be replaced. The motorcycle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 629.

Corrective Action:

The contact owns a 2020 Ducati SuperSport Motorcycle. The contact stated that while operating the motorcycle, the rear wheel braking system malfunctioned and was inoperable causing the rider to fall over while attempting to stop. During the failure there was no injury sustained. The motorcycle was taken to the local dealer who diagnosed that the rear brake line had melted, and the rear brake caliber had overheated. The brake lines, rear brake caliper and rear brake disc where replaced; however, approximately one year later the failure reoccurred. The motorcycle was taken back to the dealer who diagnosed that the rear brake caliper, rear brake disc, and rear brake lever needed to be replaced. The motorcycle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 629.

Additional Notes:

The contact owns a 2020 Ducati SuperSport Motorcycle. The contact stated that while operating the motorcycle, the rear wheel braking system malfunctioned and was inoperable causing the rider to fall over while attempting to stop. During the failure there was no injury sustained. The motorcycle was taken to the local dealer who diagnosed that the rear brake line had melted, and the rear brake caliber had overheated. The brake lines, rear brake caliper and rear brake disc where replaced; however, approximately one year later the failure reoccurred. The motorcycle was taken back to the dealer who diagnosed that the rear brake caliper, rear brake disc, and rear brake lever needed to be replaced. The motorcycle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 629.

Manufacturer: DUCATI
Mfg Campaign: 11526616
Notice Date: Jun 12, 2023
Recall Date: Jun 12, 2023
Ducati North America
Campaign: 11526616 Other
Jun 12, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Potential Consequences:

The contact owns a 2020 Ducati SuperSport Motorcycle. The contact stated that while operating the motorcycle, the rear wheel braking system malfunctioned and was inoperable causing the rider to fall over while attempting to stop. During the failure there was no injury sustained. The motorcycle was taken to the local dealer who diagnosed that the rear brake line had melted, and the rear brake caliber had overheated. The brake lines, rear brake caliper and rear brake disc where replaced; however, approximately one year later the failure reoccurred. The motorcycle was taken back to the dealer who diagnosed that the rear brake caliper, rear brake disc, and rear brake lever needed to be replaced. The motorcycle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 629.

Corrective Action:

The contact owns a 2020 Ducati SuperSport Motorcycle. The contact stated that while operating the motorcycle, the rear wheel braking system malfunctioned and was inoperable causing the rider to fall over while attempting to stop. During the failure there was no injury sustained. The motorcycle was taken to the local dealer who diagnosed that the rear brake line had melted, and the rear brake caliber had overheated. The brake lines, rear brake caliper and rear brake disc where replaced; however, approximately one year later the failure reoccurred. The motorcycle was taken back to the dealer who diagnosed that the rear brake caliper, rear brake disc, and rear brake lever needed to be replaced. The motorcycle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 629.

Additional Notes:

The contact owns a 2020 Ducati SuperSport Motorcycle. The contact stated that while operating the motorcycle, the rear wheel braking system malfunctioned and was inoperable causing the rider to fall over while attempting to stop. During the failure there was no injury sustained. The motorcycle was taken to the local dealer who diagnosed that the rear brake line had melted, and the rear brake caliber had overheated. The brake lines, rear brake caliper and rear brake disc where replaced; however, approximately one year later the failure reoccurred. The motorcycle was taken back to the dealer who diagnosed that the rear brake caliper, rear brake disc, and rear brake lever needed to be replaced. The motorcycle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 629.

Manufacturer: DUCATI
Mfg Campaign: 11526616
Notice Date: Jun 12, 2023
Recall Date: Jun 12, 2023
Ducati North America
Campaign: 11526616 Other
Jun 12, 2023
Defect Description:

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

Potential Consequences:

The contact owns a 2020 Ducati SuperSport Motorcycle. The contact stated that while operating the motorcycle, the rear wheel braking system malfunctioned and was inoperable causing the rider to fall over while attempting to stop. During the failure there was no injury sustained. The motorcycle was taken to the local dealer who diagnosed that the rear brake line had melted, and the rear brake caliber had overheated. The brake lines, rear brake caliper and rear brake disc where replaced; however, approximately one year later the failure reoccurred. The motorcycle was taken back to the dealer who diagnosed that the rear brake caliper, rear brake disc, and rear brake lever needed to be replaced. The motorcycle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 629.

Corrective Action:

The contact owns a 2020 Ducati SuperSport Motorcycle. The contact stated that while operating the motorcycle, the rear wheel braking system malfunctioned and was inoperable causing the rider to fall over while attempting to stop. During the failure there was no injury sustained. The motorcycle was taken to the local dealer who diagnosed that the rear brake line had melted, and the rear brake caliber had overheated. The brake lines, rear brake caliper and rear brake disc where replaced; however, approximately one year later the failure reoccurred. The motorcycle was taken back to the dealer who diagnosed that the rear brake caliper, rear brake disc, and rear brake lever needed to be replaced. The motorcycle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 629.

Additional Notes:

The contact owns a 2020 Ducati SuperSport Motorcycle. The contact stated that while operating the motorcycle, the rear wheel braking system malfunctioned and was inoperable causing the rider to fall over while attempting to stop. During the failure there was no injury sustained. The motorcycle was taken to the local dealer who diagnosed that the rear brake line had melted, and the rear brake caliber had overheated. The brake lines, rear brake caliper and rear brake disc where replaced; however, approximately one year later the failure reoccurred. The motorcycle was taken back to the dealer who diagnosed that the rear brake caliper, rear brake disc, and rear brake lever needed to be replaced. The motorcycle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 629.

Manufacturer: DUCATI
Mfg Campaign: 11526616
Notice Date: Jun 12, 2023
Recall Date: Jun 12, 2023

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