DUCATI SUPERSPORT 2018

Complete listing of complaints and recalls for this vehicle

4
Complaints
5
Recalls

Complaints & Recalls

4 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ducati North America
NHTSA Campaign: 21V315000 SAFETY RECALL
5.9K Vehicles Affected
Recall Date: May 4, 2021
Safety Issue:

Ducati North America (Ducati) is recalling certain 2017-2020 Monster 797, Monster 1200, Supersport, 2016-2020 XDiavel, and 2018-2020 Monster 821 motorcycles. Air may permeate the rear brake system.

Potential Risk:
Air in the system may reduce effectiveness of the rear brakes, increasing the distance required to stop and the risk of a crash.
FREE Recall Solution:
Dealers will install new rear brake hoses, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact Ducati customer service at 1-888-391-5446.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DUCATI dealer to schedule your FREE recall repair.
Manufacturer: DUCATI
Notice Date: Jun 28, 2021
Recall Date: May 4, 2021
Ducati North America
NHTSA Campaign: 18V835000 SAFETY RECALL
2.7K Vehicles Affected
Recall Date: Nov 27, 2018
Safety Issue:

Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Monster 1200, Monster 821, SuperSport and SuperSport S motorcycles. The shift lever may have been incorrectly assembled, possibly resulting in the shift knob detaching from the lever.

Potential Risk:
If the shift knob detaches, the rider may not be able to shift gears, increasing the risk of a crash.
FREE Recall Solution:
Ducati will notify owners, and dealers will inspect the gear lever shift knob tightness, replacing it as necessary, free of charge. The recall began January 14, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-007.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DUCATI dealer to schedule your FREE recall repair.
Manufacturer: DUCATI
Mfg Campaign: SRV-RCL-18-007
Notice Date: Jan 14, 2019
Recall Date: Nov 27, 2018
Ducati North America
NHTSA Campaign: 18V793000 SAFETY RECALL
1.7K Vehicles Affected
Recall Date: Nov 9, 2018
Safety Issue:

Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Supersport motorcycles. Vibrations may distort the images in the mirrors, reducing the driver's visibility.

Potential Risk:
Reduced rearward visibility can increase the risk of a crash.
FREE Recall Solution:
Ducati will notify owners, and dealers will replace the mirrors with new mirrors, free of charge. The recall began January 28, 2019. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-18-005.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DUCATI dealer to schedule your FREE recall repair.
Manufacturer: DUCATI
Mfg Campaign: SRV-RCL-18-005
Notice Date: Jan 28, 2019
Recall Date: Nov 9, 2018
Ducati North America
NHTSA Campaign: 18V371000 SAFETY RECALL
1.5K Vehicles Affected
Recall Date: Jun 5, 2018
Safety Issue:

Ducati North America (Ducati) is recalling certain 2017-2018 Ducati Supersport, and Supersport S motorcycles. The Airbox blow-by and fuel tank overfill hoses may be routed too close to the exhaust manifold, which may cause the hoses to melt.

Potential Risk:
If the hoses melt, it can cause a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
Ducati will notify owners, and dealers will inspect the hose routing and correct as necessary, free of charge. The recall began on July 6, 2018. Owners may contact Ducati customer service at 1-888-391-5446.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DUCATI dealer to schedule your FREE recall repair.
Manufacturer: DUCATI
Mfg Campaign: TBD
Notice Date: Jul 6, 2018
Recall Date: Jun 5, 2018

Consumer Complaints

4 Complaints
Ducati North America
Campaign: 11344001 Other
Aug 8, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

THERE IS AN ON GOING AND VERY WIDELY KNOWN ISSUE WITH THE DUCATI SUPERSPORT 939 S & NON-S MODELS - VIBRATING MIRRORS. WHEN THROTTLING TO SPEEDS OF 30+MPH ON THE STREET AND FREEWAYS THE VIBRATING ISSUE STARTS TO HAPPEN. I HAVE ALREADY EXPRESSED CONCERN TO THE DEALERSHIP AND A REPLACEMENT FIX FOR IT WAS ISSUED BUT STILL NOT RESOLVED. THE FACT THAT THAT MIRRORS ARE NOT STABLE UNDER NORMAL OPERATING CONDITIONS MEANS THEY DO NOT COMPLY WITH USA, EU OR U.K. VEHICLE REGULATIONS. THE LOSS OF REARWARD VISION IS CLASSED AS A SERIOUS SAFETY ISSUE. THERE IS A WHOLE DISCUSSION REGARDING THIS ISSUE ON THE DUCATI SUPERSPORT 939 FORUMS. LINK: "HTTPS://WWW.DUCATISUPERSPORT939.NET/THREADS/MIRROR-VIBRATION-SATISFACTION.9730/PAGE-10."

Corrective Action:

THERE IS AN ON GOING AND VERY WIDELY KNOWN ISSUE WITH THE DUCATI SUPERSPORT 939 S & NON-S MODELS - VIBRATING MIRRORS. WHEN THROTTLING TO SPEEDS OF 30+MPH ON THE STREET AND FREEWAYS THE VIBRATING ISSUE STARTS TO HAPPEN. I HAVE ALREADY EXPRESSED CONCERN TO THE DEALERSHIP AND A REPLACEMENT FIX FOR IT WAS ISSUED BUT STILL NOT RESOLVED. THE FACT THAT THAT MIRRORS ARE NOT STABLE UNDER NORMAL OPERATING CONDITIONS MEANS THEY DO NOT COMPLY WITH USA, EU OR U.K. VEHICLE REGULATIONS. THE LOSS OF REARWARD VISION IS CLASSED AS A SERIOUS SAFETY ISSUE. THERE IS A WHOLE DISCUSSION REGARDING THIS ISSUE ON THE DUCATI SUPERSPORT 939 FORUMS. LINK: "HTTPS://WWW.DUCATISUPERSPORT939.NET/THREADS/MIRROR-VIBRATION-SATISFACTION.9730/PAGE-10."

Additional Notes:

THERE IS AN ON GOING AND VERY WIDELY KNOWN ISSUE WITH THE DUCATI SUPERSPORT 939 S & NON-S MODELS - VIBRATING MIRRORS. WHEN THROTTLING TO SPEEDS OF 30+MPH ON THE STREET AND FREEWAYS THE VIBRATING ISSUE STARTS TO HAPPEN. I HAVE ALREADY EXPRESSED CONCERN TO THE DEALERSHIP AND A REPLACEMENT FIX FOR IT WAS ISSUED BUT STILL NOT RESOLVED. THE FACT THAT THAT MIRRORS ARE NOT STABLE UNDER NORMAL OPERATING CONDITIONS MEANS THEY DO NOT COMPLY WITH USA, EU OR U.K. VEHICLE REGULATIONS. THE LOSS OF REARWARD VISION IS CLASSED AS A SERIOUS SAFETY ISSUE. THERE IS A WHOLE DISCUSSION REGARDING THIS ISSUE ON THE DUCATI SUPERSPORT 939 FORUMS. LINK: "HTTPS://WWW.DUCATISUPERSPORT939.NET/THREADS/MIRROR-VIBRATION-SATISFACTION.9730/PAGE-10."

Manufacturer: DUCATI
Mfg Campaign: 11344001
Notice Date: Aug 8, 2020
Recall Date: Aug 8, 2020
Ducati North America
Campaign: 11322861 Other
Apr 30, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

CAN'T SEE OBJECTS IN THE MIRRORS WHEN RIDING. SHAKY AND BLURRY OBJECTS

Corrective Action:

CAN'T SEE OBJECTS IN THE MIRRORS WHEN RIDING. SHAKY AND BLURRY OBJECTS

Additional Notes:

CAN'T SEE OBJECTS IN THE MIRRORS WHEN RIDING. SHAKY AND BLURRY OBJECTS

Manufacturer: DUCATI
Mfg Campaign: 11322861
Notice Date: Apr 30, 2020
Recall Date: Apr 30, 2020
Ducati North America
Campaign: 11204395 Other
Apr 29, 2019
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

THE REAR VIEW MIRRORS WERE REPLACED FOR NHTSA CAMPAIGN ID NO. 18V-793 RECALL. THE RECALL DID NOT FIX THE PROBLEM. THE MIRROR PROBLEMS STILL PERSIST AND THERE WAS NO CHANGE IN THE PROBLEM. THEY PERFORM THE SAME AS BEFORE THE RECALL REPLACEMENT.

Corrective Action:

THE REAR VIEW MIRRORS WERE REPLACED FOR NHTSA CAMPAIGN ID NO. 18V-793 RECALL. THE RECALL DID NOT FIX THE PROBLEM. THE MIRROR PROBLEMS STILL PERSIST AND THERE WAS NO CHANGE IN THE PROBLEM. THEY PERFORM THE SAME AS BEFORE THE RECALL REPLACEMENT.

Additional Notes:

THE REAR VIEW MIRRORS WERE REPLACED FOR NHTSA CAMPAIGN ID NO. 18V-793 RECALL. THE RECALL DID NOT FIX THE PROBLEM. THE MIRROR PROBLEMS STILL PERSIST AND THERE WAS NO CHANGE IN THE PROBLEM. THEY PERFORM THE SAME AS BEFORE THE RECALL REPLACEMENT.

Manufacturer: DUCATI
Mfg Campaign: 11204395
Notice Date: Apr 29, 2019
Recall Date: Apr 29, 2019
Ducati North America
Campaign: 11192345 Other
Mar 29, 2019
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2018 DUCATI SUPERSPORT. THE CONTACT STATED THAT HE HAD TO BLEED THE REAR BRAKES THREE TIMES WITHIN THE PAST YEAR. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THAT THE BRAKE LINE RAN TOO CLOSE TO THE CATALYTIC CONVERTER. THE CONTACT STATED THAT THE REAR BRAKE CABLE HAD HYDRAULIC FLUID IN IT, WHICH BECAME HOT AND CAUSED AIR TO ENTER. THE FAILURE CAUSED THE REAR BRAKES TO MALFUNCTION. AZ MOTORCYCLES (15500 NORTH HAYDEN ROAD, SCOTTSDALE, AZ 85260, (480) 609-1800) SERVICED THE BRAKES, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THERE WAS NO FAILURE AND SUGGESTED THAT THE CONTACT CONTINUE TO BRING THE VEHICLE IN FOR SERVICE. THE FAILURE MILEAGE WAS 1,386.

Corrective Action:

TL* THE CONTACT OWNS A 2018 DUCATI SUPERSPORT. THE CONTACT STATED THAT HE HAD TO BLEED THE REAR BRAKES THREE TIMES WITHIN THE PAST YEAR. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THAT THE BRAKE LINE RAN TOO CLOSE TO THE CATALYTIC CONVERTER. THE CONTACT STATED THAT THE REAR BRAKE CABLE HAD HYDRAULIC FLUID IN IT, WHICH BECAME HOT AND CAUSED AIR TO ENTER. THE FAILURE CAUSED THE REAR BRAKES TO MALFUNCTION. AZ MOTORCYCLES (15500 NORTH HAYDEN ROAD, SCOTTSDALE, AZ 85260, (480) 609-1800) SERVICED THE BRAKES, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THERE WAS NO FAILURE AND SUGGESTED THAT THE CONTACT CONTINUE TO BRING THE VEHICLE IN FOR SERVICE. THE FAILURE MILEAGE WAS 1,386.

Additional Notes:

TL* THE CONTACT OWNS A 2018 DUCATI SUPERSPORT. THE CONTACT STATED THAT HE HAD TO BLEED THE REAR BRAKES THREE TIMES WITHIN THE PAST YEAR. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THAT THE BRAKE LINE RAN TOO CLOSE TO THE CATALYTIC CONVERTER. THE CONTACT STATED THAT THE REAR BRAKE CABLE HAD HYDRAULIC FLUID IN IT, WHICH BECAME HOT AND CAUSED AIR TO ENTER. THE FAILURE CAUSED THE REAR BRAKES TO MALFUNCTION. AZ MOTORCYCLES (15500 NORTH HAYDEN ROAD, SCOTTSDALE, AZ 85260, (480) 609-1800) SERVICED THE BRAKES, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THERE WAS NO FAILURE AND SUGGESTED THAT THE CONTACT CONTINUE TO BRING THE VEHICLE IN FOR SERVICE. THE FAILURE MILEAGE WAS 1,386.

Manufacturer: DUCATI
Mfg Campaign: 11192345
Notice Date: Mar 29, 2019
Recall Date: Mar 29, 2019

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