DUCATI SCRAMBLER 2020

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ducati North America
NHTSA Campaign: 20V781000 SAFETY RECALL
1.1K Vehicles Affected
Recall Date: Dec 15, 2020
Safety Issue:

Ducati North America (Ducati) is recalling certain 2018-2021 Scrambler 1100 motorcycles. The exhaust valve cable could contact the main positive battery wire and potentially short-circuit.

Potential Risk:
An electrical short-circuit increases the risk of fire.
FREE Recall Solution:
Ducati will notify owners, and dealers will install a new cable guide and self-locking cable tie to the exhaust valve cable, free of charge. The recall began January 22, 2021. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-20-003.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DUCATI dealer to schedule your FREE recall repair.
Manufacturer: DUCATI
Mfg Campaign: SRV-RCL-20-003
Notice Date: Jan 22, 2021
Recall Date: Dec 15, 2020

Consumer Complaints

1 Complaint
Ducati North America
Campaign: 11492078 Other
Nov 3, 2022
Defect Description:

SERVICE BRAKES

Potential Consequences:

Rear brake indicator component is poorly designed and breaks off. I was riding when a friend informed me that he hardly ever saw me use my brakes. Upon inspection a component had failed. Bike was take to dealership for repair, bike was under warranty. Deal insist issue is due to misuse. "Repaired" at customer expense. Upon receipt of vehicle attempt to asses that the repair holds. Upon depressing the rear pedal, the component pops off. Dealer insists their is nothing to repair. Rear brake indicator does not function, unable to register bike. No repair available.

Corrective Action:

Rear brake indicator component is poorly designed and breaks off. I was riding when a friend informed me that he hardly ever saw me use my brakes. Upon inspection a component had failed. Bike was take to dealership for repair, bike was under warranty. Deal insist issue is due to misuse. "Repaired" at customer expense. Upon receipt of vehicle attempt to asses that the repair holds. Upon depressing the rear pedal, the component pops off. Dealer insists their is nothing to repair. Rear brake indicator does not function, unable to register bike. No repair available.

Additional Notes:

Rear brake indicator component is poorly designed and breaks off. I was riding when a friend informed me that he hardly ever saw me use my brakes. Upon inspection a component had failed. Bike was take to dealership for repair, bike was under warranty. Deal insist issue is due to misuse. "Repaired" at customer expense. Upon receipt of vehicle attempt to asses that the repair holds. Upon depressing the rear pedal, the component pops off. Dealer insists their is nothing to repair. Rear brake indicator does not function, unable to register bike. No repair available.

Manufacturer: DUCATI
Mfg Campaign: 11492078
Notice Date: Nov 3, 2022
Recall Date: Nov 3, 2022

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