Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ducati North America
Safety Issue:
Ducati North America (Ducati) is recalling certain 2018-2021 Scrambler 1100 motorcycles. The exhaust valve cable could contact the main positive battery wire and potentially short-circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SRV-RCL-20-003
Recall Date: Dec 15, 2020
Consumer Complaints
2 ComplaintsDucati North America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The rear brake failed after 1800 miles on the motorcycle. The brake fluid was replaced at 800 miles and after less than a year and 1000 miles it does not work. Pressing on the pedal does not engage the caliper. There are no visible leaks and the master cylinder is full of brake fluid. Ducati does have a recall campaign for multiple models for brake failure. The scrambler is not listed as one of them, but various Ducati forums have owners of Scrambler models reporting they have had rear brake failure or inadequate performance. I believe that this issue needs to be investigated and addressed by the manufacturer. This can be a potentially life threatening defect in the event of failure.
Corrective Action:
The rear brake failed after 1800 miles on the motorcycle. The brake fluid was replaced at 800 miles and after less than a year and 1000 miles it does not work. Pressing on the pedal does not engage the caliper. There are no visible leaks and the master cylinder is full of brake fluid. Ducati does have a recall campaign for multiple models for brake failure. The scrambler is not listed as one of them, but various Ducati forums have owners of Scrambler models reporting they have had rear brake failure or inadequate performance. I believe that this issue needs to be investigated and addressed by the manufacturer. This can be a potentially life threatening defect in the event of failure.
Additional Notes:
The rear brake failed after 1800 miles on the motorcycle. The brake fluid was replaced at 800 miles and after less than a year and 1000 miles it does not work. Pressing on the pedal does not engage the caliper. There are no visible leaks and the master cylinder is full of brake fluid. Ducati does have a recall campaign for multiple models for brake failure. The scrambler is not listed as one of them, but various Ducati forums have owners of Scrambler models reporting they have had rear brake failure or inadequate performance. I believe that this issue needs to be investigated and addressed by the manufacturer. This can be a potentially life threatening defect in the event of failure.
Mfg Campaign: 11501374
Recall Date: Jan 11, 2023
Ducati North America
Defect Description:
SERVICE BRAKES
Potential Consequences:
ONE DAY I TOOK THE BIKE FOR A RIDE AND THERE WAS NO PRESSURE ON THE REAR BRAKE AND ALMOST NO BRAKING
Corrective Action:
ONE DAY I TOOK THE BIKE FOR A RIDE AND THERE WAS NO PRESSURE ON THE REAR BRAKE AND ALMOST NO BRAKING
Additional Notes:
ONE DAY I TOOK THE BIKE FOR A RIDE AND THERE WAS NO PRESSURE ON THE REAR BRAKE AND ALMOST NO BRAKING
Mfg Campaign: 11382893
Recall Date: Dec 10, 2020
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