Complaints & Recalls
Consumer Complaints
4 ComplaintsDucati North America
Defect Description:
ENGINE
Potential Consequences:
After 4000 miles the vehicle developed a severe"Stumbling" or misfiring like behavior. It was taken to one dealer and the charcoal canister of the evaporative emission system was full of fuel. The factory technician was unable to repair the problem and it was taken to another dealer where the emission system was replaced. The problem has been undiagnosed and still continues and makes the vehicle un rideable and unsafe. Ducati has been negligent and providing a solution to the problem and I feel the vehicle is unsafe to ride due to the fact of the inconsistent throttle making it unmanageable and I believe there is potential for a fire risk due to the excess fuel being dumped into the system. I can intermittently smell raw fuel and believe there may be a fire risk as well. Several attempts have been taken to have it diagnosed at two different dealers and Ducati has been unresponsive as to any personal request for assistance.
Corrective Action:
After 4000 miles the vehicle developed a severe"Stumbling" or misfiring like behavior. It was taken to one dealer and the charcoal canister of the evaporative emission system was full of fuel. The factory technician was unable to repair the problem and it was taken to another dealer where the emission system was replaced. The problem has been undiagnosed and still continues and makes the vehicle un rideable and unsafe. Ducati has been negligent and providing a solution to the problem and I feel the vehicle is unsafe to ride due to the fact of the inconsistent throttle making it unmanageable and I believe there is potential for a fire risk due to the excess fuel being dumped into the system. I can intermittently smell raw fuel and believe there may be a fire risk as well. Several attempts have been taken to have it diagnosed at two different dealers and Ducati has been unresponsive as to any personal request for assistance.
Additional Notes:
After 4000 miles the vehicle developed a severe"Stumbling" or misfiring like behavior. It was taken to one dealer and the charcoal canister of the evaporative emission system was full of fuel. The factory technician was unable to repair the problem and it was taken to another dealer where the emission system was replaced. The problem has been undiagnosed and still continues and makes the vehicle un rideable and unsafe. Ducati has been negligent and providing a solution to the problem and I feel the vehicle is unsafe to ride due to the fact of the inconsistent throttle making it unmanageable and I believe there is potential for a fire risk due to the excess fuel being dumped into the system. I can intermittently smell raw fuel and believe there may be a fire risk as well. Several attempts have been taken to have it diagnosed at two different dealers and Ducati has been unresponsive as to any personal request for assistance.
Mfg Campaign: 11556872
Recall Date: Nov 26, 2023
Ducati North America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
After 4000 miles the vehicle developed a severe"Stumbling" or misfiring like behavior. It was taken to one dealer and the charcoal canister of the evaporative emission system was full of fuel. The factory technician was unable to repair the problem and it was taken to another dealer where the emission system was replaced. The problem has been undiagnosed and still continues and makes the vehicle un rideable and unsafe. Ducati has been negligent and providing a solution to the problem and I feel the vehicle is unsafe to ride due to the fact of the inconsistent throttle making it unmanageable and I believe there is potential for a fire risk due to the excess fuel being dumped into the system. I can intermittently smell raw fuel and believe there may be a fire risk as well. Several attempts have been taken to have it diagnosed at two different dealers and Ducati has been unresponsive as to any personal request for assistance.
Corrective Action:
After 4000 miles the vehicle developed a severe"Stumbling" or misfiring like behavior. It was taken to one dealer and the charcoal canister of the evaporative emission system was full of fuel. The factory technician was unable to repair the problem and it was taken to another dealer where the emission system was replaced. The problem has been undiagnosed and still continues and makes the vehicle un rideable and unsafe. Ducati has been negligent and providing a solution to the problem and I feel the vehicle is unsafe to ride due to the fact of the inconsistent throttle making it unmanageable and I believe there is potential for a fire risk due to the excess fuel being dumped into the system. I can intermittently smell raw fuel and believe there may be a fire risk as well. Several attempts have been taken to have it diagnosed at two different dealers and Ducati has been unresponsive as to any personal request for assistance.
Additional Notes:
After 4000 miles the vehicle developed a severe"Stumbling" or misfiring like behavior. It was taken to one dealer and the charcoal canister of the evaporative emission system was full of fuel. The factory technician was unable to repair the problem and it was taken to another dealer where the emission system was replaced. The problem has been undiagnosed and still continues and makes the vehicle un rideable and unsafe. Ducati has been negligent and providing a solution to the problem and I feel the vehicle is unsafe to ride due to the fact of the inconsistent throttle making it unmanageable and I believe there is potential for a fire risk due to the excess fuel being dumped into the system. I can intermittently smell raw fuel and believe there may be a fire risk as well. Several attempts have been taken to have it diagnosed at two different dealers and Ducati has been unresponsive as to any personal request for assistance.
Mfg Campaign: 11556872
Recall Date: Nov 26, 2023
Ducati North America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Rear brake performance is erratic as a function of the unpredictable distance the pedal has to move to be effective.
Corrective Action:
Rear brake performance is erratic as a function of the unpredictable distance the pedal has to move to be effective.
Additional Notes:
Rear brake performance is erratic as a function of the unpredictable distance the pedal has to move to be effective.
Mfg Campaign: 11470000
Recall Date: Jun 19, 2022
Ducati North America
Defect Description:
ENGINE
Potential Consequences:
Coasting to a stop and the engine shuts off. Bogging in low gears . Very dangerous in that my motorcycle stalled out 3 times on a major highway when coming up on a traffic jam. I'm contacting the dealer today to report issue. There were no warning lights before the engine shut down. I have over 30 years experience riding motorcycles of different brands and types and had never had this happen.
Corrective Action:
Coasting to a stop and the engine shuts off. Bogging in low gears . Very dangerous in that my motorcycle stalled out 3 times on a major highway when coming up on a traffic jam. I'm contacting the dealer today to report issue. There were no warning lights before the engine shut down. I have over 30 years experience riding motorcycles of different brands and types and had never had this happen.
Additional Notes:
Coasting to a stop and the engine shuts off. Bogging in low gears . Very dangerous in that my motorcycle stalled out 3 times on a major highway when coming up on a traffic jam. I'm contacting the dealer today to report issue. There were no warning lights before the engine shut down. I have over 30 years experience riding motorcycles of different brands and types and had never had this happen.
Mfg Campaign: 11462172
Recall Date: Apr 26, 2022
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