DUCATI MULTISTRADA 2021

Complete listing of complaints and recalls for this vehicle

2
Complaints
1
Recalls

Complaints & Recalls

2 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ducati North America
NHTSA Campaign: 21V212000 SAFETY RECALL
129 Vehicles Affected
Recall Date: Mar 25, 2021
Safety Issue:

Ducati North America (Ducati) is recalling certain 2021 Multistrada V4 S motorcycles. Excessive wear of the valve guides may cause the valve head to break.

Potential Risk:
A broken valve head may decrease the acceleration and performance of the engine, increasing the risk of crash.
FREE Recall Solution:
Ducati will notify owners, and the dealer will replace the entire motorcycle engine with another engine, free of charge. The recall began April 23, 2021. Owners may contact Ducati customer service at 1-888-391-5446. Ducati's number for this recall is SRV-RCL-21-002.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local DUCATI dealer to schedule your FREE recall repair.
Manufacturer: DUCATI
Mfg Campaign: SRV-RCL-21-002
Notice Date: Apr 23, 2021
Recall Date: Mar 25, 2021

Consumer Complaints

2 Complaints
Ducati North America
Campaign: 11420170 Other
Jun 8, 2021
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.

Corrective Action:

UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.

Additional Notes:

UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.

Manufacturer: DUCATI
Mfg Campaign: 11420170
Notice Date: Jun 8, 2021
Recall Date: Jun 8, 2021
Ducati North America
Campaign: 11420170 Other
Jun 8, 2021
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.

Corrective Action:

UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.

Additional Notes:

UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.

Manufacturer: DUCATI
Mfg Campaign: 11420170
Notice Date: Jun 8, 2021
Recall Date: Jun 8, 2021

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