Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ducati North America
Safety Issue:
Ducati North America (Ducati) is recalling certain 2021 Multistrada V4 S motorcycles. Excessive wear of the valve guides may cause the valve head to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SRV-RCL-21-002
Recall Date: Mar 25, 2021
Consumer Complaints
2 ComplaintsDucati North America
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.
Corrective Action:
UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.
Additional Notes:
UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.
Mfg Campaign: 11420170
Recall Date: Jun 8, 2021
Ducati North America
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.
Corrective Action:
UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.
Additional Notes:
UNKNOWN- My 2012 Ducati Multistrada V4S is equipped with Blind Spot Warning and Adaptive Cruse Control. The systems have been approved, and are being used in many European countries without incident as the data shows. I have been informed by my US dealer that the US Department of Transportation has not approved the use these potentially life saving systems for my motorcycle. The systems were made active for the media to test and evaluate on US highways without incident. While this may not technically be a complaint against the manufacturer (Ducati), it is more of a question/complaint as to why the DOT has not approved these safety systems that would make me a safer driver and potentially save my life. I am sure there are good reasons - please help me understand.
Mfg Campaign: 11420170
Recall Date: Jun 8, 2021
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