Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ducati North America
Safety Issue:
Ducati North America (Ducati) is recalling certain 2015-2018 1299 motorcycles (including STD, S, FE and SL models), Monster 1200 motorcycles (including S and R models), Multistrada motorcycles (including S and PP models), 2015-2017 Panigale R, 2016-2018 XDaviel S motorcycles and 2017-2018 Scrambler 800 Caf Racer motorcycles. These motorcycles are equipped with Brembo front brake master cylinders that may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Dec 15, 2017
Consumer Complaints
4 ComplaintsDucati North America
Defect Description:
ENGINE
Potential Consequences:
The motorcycle has had occasional issues of stalling while riding if I pull the clutch in while coasting to a stop. For example coming up to a light or stop sign, I would anticipate the stop and downshift and pull the clutch in, resulting In a stall. Yesterday while setting the cruise control at 40 MPH and cruising down the street, the bike just stalled and turned off while being on cruise control. I was able to restrat the bike when I stopped. I notified the dealership and will be taking it in on the 11th of May.
Corrective Action:
The motorcycle has had occasional issues of stalling while riding if I pull the clutch in while coasting to a stop. For example coming up to a light or stop sign, I would anticipate the stop and downshift and pull the clutch in, resulting In a stall. Yesterday while setting the cruise control at 40 MPH and cruising down the street, the bike just stalled and turned off while being on cruise control. I was able to restrat the bike when I stopped. I notified the dealership and will be taking it in on the 11th of May.
Additional Notes:
The motorcycle has had occasional issues of stalling while riding if I pull the clutch in while coasting to a stop. For example coming up to a light or stop sign, I would anticipate the stop and downshift and pull the clutch in, resulting In a stall. Yesterday while setting the cruise control at 40 MPH and cruising down the street, the bike just stalled and turned off while being on cruise control. I was able to restrat the bike when I stopped. I notified the dealership and will be taking it in on the 11th of May.
Mfg Campaign: 11463443
Recall Date: May 5, 2022
Ducati North America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The motorcycle has had occasional issues of stalling while riding if I pull the clutch in while coasting to a stop. For example coming up to a light or stop sign, I would anticipate the stop and downshift and pull the clutch in, resulting In a stall. Yesterday while setting the cruise control at 40 MPH and cruising down the street, the bike just stalled and turned off while being on cruise control. I was able to restrat the bike when I stopped. I notified the dealership and will be taking it in on the 11th of May.
Corrective Action:
The motorcycle has had occasional issues of stalling while riding if I pull the clutch in while coasting to a stop. For example coming up to a light or stop sign, I would anticipate the stop and downshift and pull the clutch in, resulting In a stall. Yesterday while setting the cruise control at 40 MPH and cruising down the street, the bike just stalled and turned off while being on cruise control. I was able to restrat the bike when I stopped. I notified the dealership and will be taking it in on the 11th of May.
Additional Notes:
The motorcycle has had occasional issues of stalling while riding if I pull the clutch in while coasting to a stop. For example coming up to a light or stop sign, I would anticipate the stop and downshift and pull the clutch in, resulting In a stall. Yesterday while setting the cruise control at 40 MPH and cruising down the street, the bike just stalled and turned off while being on cruise control. I was able to restrat the bike when I stopped. I notified the dealership and will be taking it in on the 11th of May.
Mfg Campaign: 11463443
Recall Date: May 5, 2022
Ducati North America
Defect Description:
POWER TRAIN
Potential Consequences:
The motorcycle has had occasional issues of stalling while riding if I pull the clutch in while coasting to a stop. For example coming up to a light or stop sign, I would anticipate the stop and downshift and pull the clutch in, resulting In a stall. Yesterday while setting the cruise control at 40 MPH and cruising down the street, the bike just stalled and turned off while being on cruise control. I was able to restrat the bike when I stopped. I notified the dealership and will be taking it in on the 11th of May.
Corrective Action:
The motorcycle has had occasional issues of stalling while riding if I pull the clutch in while coasting to a stop. For example coming up to a light or stop sign, I would anticipate the stop and downshift and pull the clutch in, resulting In a stall. Yesterday while setting the cruise control at 40 MPH and cruising down the street, the bike just stalled and turned off while being on cruise control. I was able to restrat the bike when I stopped. I notified the dealership and will be taking it in on the 11th of May.
Additional Notes:
The motorcycle has had occasional issues of stalling while riding if I pull the clutch in while coasting to a stop. For example coming up to a light or stop sign, I would anticipate the stop and downshift and pull the clutch in, resulting In a stall. Yesterday while setting the cruise control at 40 MPH and cruising down the street, the bike just stalled and turned off while being on cruise control. I was able to restrat the bike when I stopped. I notified the dealership and will be taking it in on the 11th of May.
Mfg Campaign: 11463443
Recall Date: May 5, 2022
Ducati North America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I WAS RIDING FOR AROUND 4 HOURS ON THE INTERSTATE. I CAME OFF THE INTERSTATE AND ONTO THE SURFACE STREETS. I WAS ENTERING A PARK WITH A DIRT ROAD AND PARKING LOT. I WENT TO APPLY THE REAR BRAKE FOR STOPPING ON DIRT. THE REAR BRAKE LEVER CYCLED THROUGH THE ENTIRE STROKE. I PUMPED THE REAR BRAKE LEVER AND NO PRESSURE WAS BUILT UP. I HAD TO USE THE FRONT BRAKE TO STOP ON THE DIRT. AFTER VISITING THE PARK ABOUT 20 MINUTES THE BIKE WAS RIDDEN TO A GAS STATION AND THE REAR BRAKE STILL FAILED TO WORK. THE BIKE WAS THEN RIDDEN TO A LOCAL HOTEL STILL WITH NO REAR BRAKE. THE NEXT MORNING I TESTED THE REAR BRAKE BEFORE LEAVING FOR THE DAY. THE REAR BRAKE HAD NORMAL PRESSURE AND A VERY SHORT LEVER STROKE AND WOULD STOP THE WHEEL (CENTER STAND). AFTER RIDING ON THE INTERSTATE FOR 2 HOURS I PULLED OFF FOR GAS AND THE BRAKE WOULD NOT ENGAGE. SINCE RETURNING HOME FROM MY TRIP I HAVE EXPERIENCED THE SAME THING REPEATEDLY, BIKE COLD REAR BRAKE WORKS, BIKE HOT NO REAR BRAKE.
Corrective Action:
I WAS RIDING FOR AROUND 4 HOURS ON THE INTERSTATE. I CAME OFF THE INTERSTATE AND ONTO THE SURFACE STREETS. I WAS ENTERING A PARK WITH A DIRT ROAD AND PARKING LOT. I WENT TO APPLY THE REAR BRAKE FOR STOPPING ON DIRT. THE REAR BRAKE LEVER CYCLED THROUGH THE ENTIRE STROKE. I PUMPED THE REAR BRAKE LEVER AND NO PRESSURE WAS BUILT UP. I HAD TO USE THE FRONT BRAKE TO STOP ON THE DIRT. AFTER VISITING THE PARK ABOUT 20 MINUTES THE BIKE WAS RIDDEN TO A GAS STATION AND THE REAR BRAKE STILL FAILED TO WORK. THE BIKE WAS THEN RIDDEN TO A LOCAL HOTEL STILL WITH NO REAR BRAKE. THE NEXT MORNING I TESTED THE REAR BRAKE BEFORE LEAVING FOR THE DAY. THE REAR BRAKE HAD NORMAL PRESSURE AND A VERY SHORT LEVER STROKE AND WOULD STOP THE WHEEL (CENTER STAND). AFTER RIDING ON THE INTERSTATE FOR 2 HOURS I PULLED OFF FOR GAS AND THE BRAKE WOULD NOT ENGAGE. SINCE RETURNING HOME FROM MY TRIP I HAVE EXPERIENCED THE SAME THING REPEATEDLY, BIKE COLD REAR BRAKE WORKS, BIKE HOT NO REAR BRAKE.
Additional Notes:
I WAS RIDING FOR AROUND 4 HOURS ON THE INTERSTATE. I CAME OFF THE INTERSTATE AND ONTO THE SURFACE STREETS. I WAS ENTERING A PARK WITH A DIRT ROAD AND PARKING LOT. I WENT TO APPLY THE REAR BRAKE FOR STOPPING ON DIRT. THE REAR BRAKE LEVER CYCLED THROUGH THE ENTIRE STROKE. I PUMPED THE REAR BRAKE LEVER AND NO PRESSURE WAS BUILT UP. I HAD TO USE THE FRONT BRAKE TO STOP ON THE DIRT. AFTER VISITING THE PARK ABOUT 20 MINUTES THE BIKE WAS RIDDEN TO A GAS STATION AND THE REAR BRAKE STILL FAILED TO WORK. THE BIKE WAS THEN RIDDEN TO A LOCAL HOTEL STILL WITH NO REAR BRAKE. THE NEXT MORNING I TESTED THE REAR BRAKE BEFORE LEAVING FOR THE DAY. THE REAR BRAKE HAD NORMAL PRESSURE AND A VERY SHORT LEVER STROKE AND WOULD STOP THE WHEEL (CENTER STAND). AFTER RIDING ON THE INTERSTATE FOR 2 HOURS I PULLED OFF FOR GAS AND THE BRAKE WOULD NOT ENGAGE. SINCE RETURNING HOME FROM MY TRIP I HAVE EXPERIENCED THE SAME THING REPEATEDLY, BIKE COLD REAR BRAKE WORKS, BIKE HOT NO REAR BRAKE.
Mfg Campaign: 11195692
Recall Date: Apr 11, 2019
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