Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ducati North America
Safety Issue:
Ducati North America (Ducati) is recalling certain 2015-2021 Monster 821, 2014-2021 Monster 1200 S/STD, and 2016-2019 Monster 1200 R motorcycles. The rear brake hoses may be susceptible to heat damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 11, 2021
Ducati North America
Safety Issue:
Ducati North America (Ducati) is recalling certain 2017-2020 Monster 797, Monster 1200, Supersport, 2016-2020 XDiavel, and 2018-2020 Monster 821 motorcycles. Air may permeate the rear brake system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 4, 2021
Ducati North America
Safety Issue:
Ducati North America (Ducati) is recalling certain 2017-2019 Ducati Monster 1200, Monster 821, SuperSport and SuperSport S motorcycles. The shift lever may have been incorrectly assembled, possibly resulting in the shift knob detaching from the lever.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SRV-RCL-18-007
Recall Date: Nov 27, 2018
Consumer Complaints
4 ComplaintsDucati North America
Defect Description:
ENGINE
Potential Consequences:
THE MOTORCYCLE STALLS WHEN COMING TO A STOP SINCE IT WAS NEW (PURCHASED MAY 2018), WITH THE CLUTCH ACTIVATED AND BIKE STILL ROLLING. I HAVE ALL DEALER SERVICE RECORDS AND VIDEOS DOCUMENTING THIS ISSUE. SEVERAL OTHER PEOPLE ON DUCATI FORUMS HAVE ALSO REPORTED THE SAME ISSUE. DEALER WAS UNABLE TO DIAGNOSE, AND DUCATI NA WAS UNABLE TO RESOLVE. I DEALT WITH THIS FOR ALMOST 2 YEARS UNTIL THE MOTORCYCLE WAS RETURNED TO DUCATI AS PART OF A LEMON LAW BUYBACK. THE STALLING IS A SAFETY ISSUE AND IS MUCH MORE PREVALENT AND SERIOUS THAN DUCATI WOULD LIKE TO ADMIT. VIDEOS UPLOADED: HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL6HHV6G1WWZH_6BKODVXE-YXKLQX7I3XS
Corrective Action:
THE MOTORCYCLE STALLS WHEN COMING TO A STOP SINCE IT WAS NEW (PURCHASED MAY 2018), WITH THE CLUTCH ACTIVATED AND BIKE STILL ROLLING. I HAVE ALL DEALER SERVICE RECORDS AND VIDEOS DOCUMENTING THIS ISSUE. SEVERAL OTHER PEOPLE ON DUCATI FORUMS HAVE ALSO REPORTED THE SAME ISSUE. DEALER WAS UNABLE TO DIAGNOSE, AND DUCATI NA WAS UNABLE TO RESOLVE. I DEALT WITH THIS FOR ALMOST 2 YEARS UNTIL THE MOTORCYCLE WAS RETURNED TO DUCATI AS PART OF A LEMON LAW BUYBACK. THE STALLING IS A SAFETY ISSUE AND IS MUCH MORE PREVALENT AND SERIOUS THAN DUCATI WOULD LIKE TO ADMIT. VIDEOS UPLOADED: HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL6HHV6G1WWZH_6BKODVXE-YXKLQX7I3XS
Additional Notes:
THE MOTORCYCLE STALLS WHEN COMING TO A STOP SINCE IT WAS NEW (PURCHASED MAY 2018), WITH THE CLUTCH ACTIVATED AND BIKE STILL ROLLING. I HAVE ALL DEALER SERVICE RECORDS AND VIDEOS DOCUMENTING THIS ISSUE. SEVERAL OTHER PEOPLE ON DUCATI FORUMS HAVE ALSO REPORTED THE SAME ISSUE. DEALER WAS UNABLE TO DIAGNOSE, AND DUCATI NA WAS UNABLE TO RESOLVE. I DEALT WITH THIS FOR ALMOST 2 YEARS UNTIL THE MOTORCYCLE WAS RETURNED TO DUCATI AS PART OF A LEMON LAW BUYBACK. THE STALLING IS A SAFETY ISSUE AND IS MUCH MORE PREVALENT AND SERIOUS THAN DUCATI WOULD LIKE TO ADMIT. VIDEOS UPLOADED: HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL6HHV6G1WWZH_6BKODVXE-YXKLQX7I3XS
Mfg Campaign: 11338814
Recall Date: Jul 11, 2020
Ducati North America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE MOTORCYCLE STALLS WHEN COMING TO A STOP SINCE IT WAS NEW (PURCHASED MAY 2018), WITH THE CLUTCH ACTIVATED AND BIKE STILL ROLLING. I HAVE ALL DEALER SERVICE RECORDS AND VIDEOS DOCUMENTING THIS ISSUE. SEVERAL OTHER PEOPLE ON DUCATI FORUMS HAVE ALSO REPORTED THE SAME ISSUE. DEALER WAS UNABLE TO DIAGNOSE, AND DUCATI NA WAS UNABLE TO RESOLVE. I DEALT WITH THIS FOR ALMOST 2 YEARS UNTIL THE MOTORCYCLE WAS RETURNED TO DUCATI AS PART OF A LEMON LAW BUYBACK. THE STALLING IS A SAFETY ISSUE AND IS MUCH MORE PREVALENT AND SERIOUS THAN DUCATI WOULD LIKE TO ADMIT. VIDEOS UPLOADED: HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL6HHV6G1WWZH_6BKODVXE-YXKLQX7I3XS
Corrective Action:
THE MOTORCYCLE STALLS WHEN COMING TO A STOP SINCE IT WAS NEW (PURCHASED MAY 2018), WITH THE CLUTCH ACTIVATED AND BIKE STILL ROLLING. I HAVE ALL DEALER SERVICE RECORDS AND VIDEOS DOCUMENTING THIS ISSUE. SEVERAL OTHER PEOPLE ON DUCATI FORUMS HAVE ALSO REPORTED THE SAME ISSUE. DEALER WAS UNABLE TO DIAGNOSE, AND DUCATI NA WAS UNABLE TO RESOLVE. I DEALT WITH THIS FOR ALMOST 2 YEARS UNTIL THE MOTORCYCLE WAS RETURNED TO DUCATI AS PART OF A LEMON LAW BUYBACK. THE STALLING IS A SAFETY ISSUE AND IS MUCH MORE PREVALENT AND SERIOUS THAN DUCATI WOULD LIKE TO ADMIT. VIDEOS UPLOADED: HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL6HHV6G1WWZH_6BKODVXE-YXKLQX7I3XS
Additional Notes:
THE MOTORCYCLE STALLS WHEN COMING TO A STOP SINCE IT WAS NEW (PURCHASED MAY 2018), WITH THE CLUTCH ACTIVATED AND BIKE STILL ROLLING. I HAVE ALL DEALER SERVICE RECORDS AND VIDEOS DOCUMENTING THIS ISSUE. SEVERAL OTHER PEOPLE ON DUCATI FORUMS HAVE ALSO REPORTED THE SAME ISSUE. DEALER WAS UNABLE TO DIAGNOSE, AND DUCATI NA WAS UNABLE TO RESOLVE. I DEALT WITH THIS FOR ALMOST 2 YEARS UNTIL THE MOTORCYCLE WAS RETURNED TO DUCATI AS PART OF A LEMON LAW BUYBACK. THE STALLING IS A SAFETY ISSUE AND IS MUCH MORE PREVALENT AND SERIOUS THAN DUCATI WOULD LIKE TO ADMIT. VIDEOS UPLOADED: HTTPS://WWW.YOUTUBE.COM/PLAYLIST?LIST=PL6HHV6G1WWZH_6BKODVXE-YXKLQX7I3XS
Mfg Campaign: 11338814
Recall Date: Jul 11, 2020
Ducati North America
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2018 DUCATI MONSTER 821. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO SLOW DOWN AND THE REAR BRAKE MALFUNCTIONED. THE CONTACT USED THE FRONT BRAKE TO STOP THE MOTORCYCLE. THE MOTORCYCLE WAS TAKEN TO MONTEREY PENINSULA POWER SPORTS LOCATED AT (1020 AUTO CENTER PKWY, SEASIDE, CA 93955 (831) 899-7433). THE CONTACT WAS INFORMED THAT THE WARRANTY REPRESENTATIVE WITH DUCATI THAT THE FAILURE WAS DUE TO THE MOTORCYCLE NOT BEING RIDDEN FREQUENTLY. THE BRAKE LINES WERE BLED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 900.
Corrective Action:
TL* THE CONTACT OWNS A 2018 DUCATI MONSTER 821. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO SLOW DOWN AND THE REAR BRAKE MALFUNCTIONED. THE CONTACT USED THE FRONT BRAKE TO STOP THE MOTORCYCLE. THE MOTORCYCLE WAS TAKEN TO MONTEREY PENINSULA POWER SPORTS LOCATED AT (1020 AUTO CENTER PKWY, SEASIDE, CA 93955 (831) 899-7433). THE CONTACT WAS INFORMED THAT THE WARRANTY REPRESENTATIVE WITH DUCATI THAT THE FAILURE WAS DUE TO THE MOTORCYCLE NOT BEING RIDDEN FREQUENTLY. THE BRAKE LINES WERE BLED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 900.
Additional Notes:
TL* THE CONTACT OWNS A 2018 DUCATI MONSTER 821. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO SLOW DOWN AND THE REAR BRAKE MALFUNCTIONED. THE CONTACT USED THE FRONT BRAKE TO STOP THE MOTORCYCLE. THE MOTORCYCLE WAS TAKEN TO MONTEREY PENINSULA POWER SPORTS LOCATED AT (1020 AUTO CENTER PKWY, SEASIDE, CA 93955 (831) 899-7433). THE CONTACT WAS INFORMED THAT THE WARRANTY REPRESENTATIVE WITH DUCATI THAT THE FAILURE WAS DUE TO THE MOTORCYCLE NOT BEING RIDDEN FREQUENTLY. THE BRAKE LINES WERE BLED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 900.
Mfg Campaign: 11317213
Recall Date: Mar 10, 2020
Ducati North America
Defect Description:
SERVICE BRAKES
Potential Consequences:
ON 03/14/2019 WHILE RIDING THE MOTORCYCLE DURING THE DAY I EXPERIENCED A SUDDEN COMPLETE FAILURE OF THE REAR BRAKE SYSTEM WHILE NAVIGATING A TURN. I HAD BEEN ON THE BIKE FOR ABOUT AN HOUR WITH NO INDICATION ANYTHING WAS WRONG. IT WAS VERY SUDDEN AND ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE. UPON A VISUAL INSPECTION I NOTED THERE WAS NO FLUID LEAKING, FLUID LEVEL WAS FULL, BRAKE PADS ARE GOOD, AND NO ABS MALFUNCTION WAS INDICATED ON THE BIKES DISPLAY. IF NOT FOR MY RIDING EXPERIENCE I PROBABLY WOULD HAVE CRASHED. WEATHER WAS SUNNY AROUND 70 DEGREES SPEED IN TURN UNDER 15 MPH BRAKING PRESSURE WAS NORMAL (NOT PANIC BRAKING)
Corrective Action:
ON 03/14/2019 WHILE RIDING THE MOTORCYCLE DURING THE DAY I EXPERIENCED A SUDDEN COMPLETE FAILURE OF THE REAR BRAKE SYSTEM WHILE NAVIGATING A TURN. I HAD BEEN ON THE BIKE FOR ABOUT AN HOUR WITH NO INDICATION ANYTHING WAS WRONG. IT WAS VERY SUDDEN AND ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE. UPON A VISUAL INSPECTION I NOTED THERE WAS NO FLUID LEAKING, FLUID LEVEL WAS FULL, BRAKE PADS ARE GOOD, AND NO ABS MALFUNCTION WAS INDICATED ON THE BIKES DISPLAY. IF NOT FOR MY RIDING EXPERIENCE I PROBABLY WOULD HAVE CRASHED. WEATHER WAS SUNNY AROUND 70 DEGREES SPEED IN TURN UNDER 15 MPH BRAKING PRESSURE WAS NORMAL (NOT PANIC BRAKING)
Additional Notes:
ON 03/14/2019 WHILE RIDING THE MOTORCYCLE DURING THE DAY I EXPERIENCED A SUDDEN COMPLETE FAILURE OF THE REAR BRAKE SYSTEM WHILE NAVIGATING A TURN. I HAD BEEN ON THE BIKE FOR ABOUT AN HOUR WITH NO INDICATION ANYTHING WAS WRONG. IT WAS VERY SUDDEN AND ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE. UPON A VISUAL INSPECTION I NOTED THERE WAS NO FLUID LEAKING, FLUID LEVEL WAS FULL, BRAKE PADS ARE GOOD, AND NO ABS MALFUNCTION WAS INDICATED ON THE BIKES DISPLAY. IF NOT FOR MY RIDING EXPERIENCE I PROBABLY WOULD HAVE CRASHED. WEATHER WAS SUNNY AROUND 70 DEGREES SPEED IN TURN UNDER 15 MPH BRAKING PRESSURE WAS NORMAL (NOT PANIC BRAKING)
Mfg Campaign: 11186983
Recall Date: Mar 15, 2019
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury