Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ducati North America
Safety Issue:
Ducati North America (Ducati) is recalling certain 2019 Hypermotard 950 SP motorcycles. The side stand may be improperly welded, potentially causing the stand to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: SRV-RCL-21-011
Recall Date: Sep 23, 2021
Ducati North America
Safety Issue:
Ducati North America (Ducati) is recalling certain 2019-2020 Hypermotard 950 and Hypermotard 950 SP motorcycles. The negative terminal on the battery may break, potentially causing a sudden loss of power and an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: SRV-RCL-19-003
Recall Date: Oct 30, 2019
Consumer Complaints
5 ComplaintsDucati North America
Defect Description:
ENGINE
Potential Consequences:
Pervasive known issue occurred wherein motorcycle stalls while riding and power is removed/throttle closed. Motorcycle also stalls while at stop lights. This is a safety concern as motorcycle can stall inexplicably while under way and in corners where engine power is needed to exit the corner leading user to restart engine while underway.
Corrective Action:
Pervasive known issue occurred wherein motorcycle stalls while riding and power is removed/throttle closed. Motorcycle also stalls while at stop lights. This is a safety concern as motorcycle can stall inexplicably while under way and in corners where engine power is needed to exit the corner leading user to restart engine while underway.
Additional Notes:
Pervasive known issue occurred wherein motorcycle stalls while riding and power is removed/throttle closed. Motorcycle also stalls while at stop lights. This is a safety concern as motorcycle can stall inexplicably while under way and in corners where engine power is needed to exit the corner leading user to restart engine while underway.
Mfg Campaign: 11470471
Recall Date: Jun 22, 2022
Ducati North America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Pervasive known issue occurred wherein motorcycle stalls while riding and power is removed/throttle closed. Motorcycle also stalls while at stop lights. This is a safety concern as motorcycle can stall inexplicably while under way and in corners where engine power is needed to exit the corner leading user to restart engine while underway.
Corrective Action:
Pervasive known issue occurred wherein motorcycle stalls while riding and power is removed/throttle closed. Motorcycle also stalls while at stop lights. This is a safety concern as motorcycle can stall inexplicably while under way and in corners where engine power is needed to exit the corner leading user to restart engine while underway.
Additional Notes:
Pervasive known issue occurred wherein motorcycle stalls while riding and power is removed/throttle closed. Motorcycle also stalls while at stop lights. This is a safety concern as motorcycle can stall inexplicably while under way and in corners where engine power is needed to exit the corner leading user to restart engine while underway.
Mfg Campaign: 11470471
Recall Date: Jun 22, 2022
Ducati North America
Defect Description:
ENGINE
Potential Consequences:
The motorcycle stalls after engaging the clutch when approaching a stop. This does not happen at every stop but does happen every time I ride the motorcycle. This put me at risk because other drivers around me didn't know that I needed to restart my motorcycle before I could begin moving again. The dealership said that they were unable to reproduce the issue. No one has inspected the motorcycle except for the dealer. There were no warning lamps, messages or other symptoms of the problem prior to the failure. This started after six months after I purchased the motorcycle. This is after the first scheduled maintenance.
Corrective Action:
The motorcycle stalls after engaging the clutch when approaching a stop. This does not happen at every stop but does happen every time I ride the motorcycle. This put me at risk because other drivers around me didn't know that I needed to restart my motorcycle before I could begin moving again. The dealership said that they were unable to reproduce the issue. No one has inspected the motorcycle except for the dealer. There were no warning lamps, messages or other symptoms of the problem prior to the failure. This started after six months after I purchased the motorcycle. This is after the first scheduled maintenance.
Additional Notes:
The motorcycle stalls after engaging the clutch when approaching a stop. This does not happen at every stop but does happen every time I ride the motorcycle. This put me at risk because other drivers around me didn't know that I needed to restart my motorcycle before I could begin moving again. The dealership said that they were unable to reproduce the issue. No one has inspected the motorcycle except for the dealer. There were no warning lamps, messages or other symptoms of the problem prior to the failure. This started after six months after I purchased the motorcycle. This is after the first scheduled maintenance.
Mfg Campaign: 11432348
Recall Date: Sep 9, 2021
Ducati North America
Defect Description:
ENGINE
Potential Consequences:
-ON 9/26/2019 AT APPROXIMATELY 0800 HOURS, WHILE DRIVING ON THE WHITESTONE EXPY, I UP-SHIFTED INTO 3RD GEAR FROM 2ND GEAR, UPON RELEASING THE CLUTCH, THE ENGINE STALLED CAUSING THE REAR WHEEL TO LOCK (I WAS TRAVELLING AT APPROXIMATELY 54 MPH). I QUICKLY PRESSED THE CLUTCH AND COASTED TO THE SHOULDER LANE (A SEMI-TRUCK WAS DIRECTLY BEHIND ME). UPON ATTEMPTING TO RESTART THE ENGINE THE ENGINE HESITATED TO START SEVERAL TIMES. WHEN THE ENGINE FINALLY STARTED, I HELD THE CLUTCH PUTTING THE BIKE INTO 1ST GEAR AND PROCEEDED. APPROXIMATELY 10 FEET LATER THE ENGINE STALLED AGAIN AND I QUICKLY PRESSED THE CLUTCH AND COASTED BACK INTO THE SHOULDER LANE!!! -ON 09/26/2019 AT APPROXIMATELY 1930 HOURS, WHILE DRIVING ON THE BQE ON THE RIGHT LANE, THE BIKE WAS IN 2ND GEAR WHILE DRIVING THE ENGINE STALLED AGAIN!!!!! I QUICKLY PRESSED THE CLUTCH AND PRESSED THE ENGINE START BUTTON TO CONTINUE. -ON 09/26/2019 AT APPROXIMATELY 2030 HOURS, WHILE APPROACHING A RED LIGHT, I PRESSED THE CLUTCH AND THE ENGINE STALLED, HESITATING TO RESTART.
Corrective Action:
-ON 9/26/2019 AT APPROXIMATELY 0800 HOURS, WHILE DRIVING ON THE WHITESTONE EXPY, I UP-SHIFTED INTO 3RD GEAR FROM 2ND GEAR, UPON RELEASING THE CLUTCH, THE ENGINE STALLED CAUSING THE REAR WHEEL TO LOCK (I WAS TRAVELLING AT APPROXIMATELY 54 MPH). I QUICKLY PRESSED THE CLUTCH AND COASTED TO THE SHOULDER LANE (A SEMI-TRUCK WAS DIRECTLY BEHIND ME). UPON ATTEMPTING TO RESTART THE ENGINE THE ENGINE HESITATED TO START SEVERAL TIMES. WHEN THE ENGINE FINALLY STARTED, I HELD THE CLUTCH PUTTING THE BIKE INTO 1ST GEAR AND PROCEEDED. APPROXIMATELY 10 FEET LATER THE ENGINE STALLED AGAIN AND I QUICKLY PRESSED THE CLUTCH AND COASTED BACK INTO THE SHOULDER LANE!!! -ON 09/26/2019 AT APPROXIMATELY 1930 HOURS, WHILE DRIVING ON THE BQE ON THE RIGHT LANE, THE BIKE WAS IN 2ND GEAR WHILE DRIVING THE ENGINE STALLED AGAIN!!!!! I QUICKLY PRESSED THE CLUTCH AND PRESSED THE ENGINE START BUTTON TO CONTINUE. -ON 09/26/2019 AT APPROXIMATELY 2030 HOURS, WHILE APPROACHING A RED LIGHT, I PRESSED THE CLUTCH AND THE ENGINE STALLED, HESITATING TO RESTART.
Additional Notes:
-ON 9/26/2019 AT APPROXIMATELY 0800 HOURS, WHILE DRIVING ON THE WHITESTONE EXPY, I UP-SHIFTED INTO 3RD GEAR FROM 2ND GEAR, UPON RELEASING THE CLUTCH, THE ENGINE STALLED CAUSING THE REAR WHEEL TO LOCK (I WAS TRAVELLING AT APPROXIMATELY 54 MPH). I QUICKLY PRESSED THE CLUTCH AND COASTED TO THE SHOULDER LANE (A SEMI-TRUCK WAS DIRECTLY BEHIND ME). UPON ATTEMPTING TO RESTART THE ENGINE THE ENGINE HESITATED TO START SEVERAL TIMES. WHEN THE ENGINE FINALLY STARTED, I HELD THE CLUTCH PUTTING THE BIKE INTO 1ST GEAR AND PROCEEDED. APPROXIMATELY 10 FEET LATER THE ENGINE STALLED AGAIN AND I QUICKLY PRESSED THE CLUTCH AND COASTED BACK INTO THE SHOULDER LANE!!! -ON 09/26/2019 AT APPROXIMATELY 1930 HOURS, WHILE DRIVING ON THE BQE ON THE RIGHT LANE, THE BIKE WAS IN 2ND GEAR WHILE DRIVING THE ENGINE STALLED AGAIN!!!!! I QUICKLY PRESSED THE CLUTCH AND PRESSED THE ENGINE START BUTTON TO CONTINUE. -ON 09/26/2019 AT APPROXIMATELY 2030 HOURS, WHILE APPROACHING A RED LIGHT, I PRESSED THE CLUTCH AND THE ENGINE STALLED, HESITATING TO RESTART.
Mfg Campaign: 11281473
Recall Date: Nov 21, 2019
Ducati North America
Defect Description:
POWER TRAIN
Potential Consequences:
-ON 9/26/2019 AT APPROXIMATELY 0800 HOURS, WHILE DRIVING ON THE WHITESTONE EXPY, I UP-SHIFTED INTO 3RD GEAR FROM 2ND GEAR, UPON RELEASING THE CLUTCH, THE ENGINE STALLED CAUSING THE REAR WHEEL TO LOCK (I WAS TRAVELLING AT APPROXIMATELY 54 MPH). I QUICKLY PRESSED THE CLUTCH AND COASTED TO THE SHOULDER LANE (A SEMI-TRUCK WAS DIRECTLY BEHIND ME). UPON ATTEMPTING TO RESTART THE ENGINE THE ENGINE HESITATED TO START SEVERAL TIMES. WHEN THE ENGINE FINALLY STARTED, I HELD THE CLUTCH PUTTING THE BIKE INTO 1ST GEAR AND PROCEEDED. APPROXIMATELY 10 FEET LATER THE ENGINE STALLED AGAIN AND I QUICKLY PRESSED THE CLUTCH AND COASTED BACK INTO THE SHOULDER LANE!!! -ON 09/26/2019 AT APPROXIMATELY 1930 HOURS, WHILE DRIVING ON THE BQE ON THE RIGHT LANE, THE BIKE WAS IN 2ND GEAR WHILE DRIVING THE ENGINE STALLED AGAIN!!!!! I QUICKLY PRESSED THE CLUTCH AND PRESSED THE ENGINE START BUTTON TO CONTINUE. -ON 09/26/2019 AT APPROXIMATELY 2030 HOURS, WHILE APPROACHING A RED LIGHT, I PRESSED THE CLUTCH AND THE ENGINE STALLED, HESITATING TO RESTART.
Corrective Action:
-ON 9/26/2019 AT APPROXIMATELY 0800 HOURS, WHILE DRIVING ON THE WHITESTONE EXPY, I UP-SHIFTED INTO 3RD GEAR FROM 2ND GEAR, UPON RELEASING THE CLUTCH, THE ENGINE STALLED CAUSING THE REAR WHEEL TO LOCK (I WAS TRAVELLING AT APPROXIMATELY 54 MPH). I QUICKLY PRESSED THE CLUTCH AND COASTED TO THE SHOULDER LANE (A SEMI-TRUCK WAS DIRECTLY BEHIND ME). UPON ATTEMPTING TO RESTART THE ENGINE THE ENGINE HESITATED TO START SEVERAL TIMES. WHEN THE ENGINE FINALLY STARTED, I HELD THE CLUTCH PUTTING THE BIKE INTO 1ST GEAR AND PROCEEDED. APPROXIMATELY 10 FEET LATER THE ENGINE STALLED AGAIN AND I QUICKLY PRESSED THE CLUTCH AND COASTED BACK INTO THE SHOULDER LANE!!! -ON 09/26/2019 AT APPROXIMATELY 1930 HOURS, WHILE DRIVING ON THE BQE ON THE RIGHT LANE, THE BIKE WAS IN 2ND GEAR WHILE DRIVING THE ENGINE STALLED AGAIN!!!!! I QUICKLY PRESSED THE CLUTCH AND PRESSED THE ENGINE START BUTTON TO CONTINUE. -ON 09/26/2019 AT APPROXIMATELY 2030 HOURS, WHILE APPROACHING A RED LIGHT, I PRESSED THE CLUTCH AND THE ENGINE STALLED, HESITATING TO RESTART.
Additional Notes:
-ON 9/26/2019 AT APPROXIMATELY 0800 HOURS, WHILE DRIVING ON THE WHITESTONE EXPY, I UP-SHIFTED INTO 3RD GEAR FROM 2ND GEAR, UPON RELEASING THE CLUTCH, THE ENGINE STALLED CAUSING THE REAR WHEEL TO LOCK (I WAS TRAVELLING AT APPROXIMATELY 54 MPH). I QUICKLY PRESSED THE CLUTCH AND COASTED TO THE SHOULDER LANE (A SEMI-TRUCK WAS DIRECTLY BEHIND ME). UPON ATTEMPTING TO RESTART THE ENGINE THE ENGINE HESITATED TO START SEVERAL TIMES. WHEN THE ENGINE FINALLY STARTED, I HELD THE CLUTCH PUTTING THE BIKE INTO 1ST GEAR AND PROCEEDED. APPROXIMATELY 10 FEET LATER THE ENGINE STALLED AGAIN AND I QUICKLY PRESSED THE CLUTCH AND COASTED BACK INTO THE SHOULDER LANE!!! -ON 09/26/2019 AT APPROXIMATELY 1930 HOURS, WHILE DRIVING ON THE BQE ON THE RIGHT LANE, THE BIKE WAS IN 2ND GEAR WHILE DRIVING THE ENGINE STALLED AGAIN!!!!! I QUICKLY PRESSED THE CLUTCH AND PRESSED THE ENGINE START BUTTON TO CONTINUE. -ON 09/26/2019 AT APPROXIMATELY 2030 HOURS, WHILE APPROACHING A RED LIGHT, I PRESSED THE CLUTCH AND THE ENGINE STALLED, HESITATING TO RESTART.
Mfg Campaign: 11281473
Recall Date: Nov 21, 2019
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