Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Drv Suites
Safety Issue:
DRV Suites (DRV) is recalling certain 2007-2018 Elite Suites, 2014-2018 Full House, 2003-2018 Mobile Suites, 2010-2018 Mobile Suite Estates, 2006-2012 Select Suite, 2013-2016 Tradition, and 2017 Travel Suites recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Drv Suites
Safety Issue:
DRV Suites (DRV) is recalling certain model year 2016-2017 Elite Suites and Mobile Suites fifth wheel recreational trailers manufactured January 29, 2016, to November 14, 2016. The brake caliper bolts may loosen, causing a loss of braking capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 99.02.08
Recall Date: Dec 23, 2016
Consumer Complaints
2 ComplaintsDrv Suites
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Cracked Frame. On June 13th, 2022 I was made aware through social media to check for a possible cracked frame do to others having similar issues. After investigation I found major cracks in my DRV’s left and right gussets. These were visible both standing on the front landing legs and while attached to the tow vehicle. Safety. Cracked frame could cause the whole front to completely crack and collapse causing the front legs to drag and cause accident & more. Has been confirmed with my last known count to be 25 units plus having same issue. Lippert came and made temporary repair for my transportation back to the manufacturer (at my cost ) for assessment and repair. Warnings. Movement from cracked frame caused caulking to keep failing, screw working loose, trim and cabinets to fall from attachment. Slide cable wear. Outside slide trim showing movement and bending . Also more movement and bouncing while towing. Have no idea how long this was going on.
Corrective Action:
Cracked Frame. On June 13th, 2022 I was made aware through social media to check for a possible cracked frame do to others having similar issues. After investigation I found major cracks in my DRV’s left and right gussets. These were visible both standing on the front landing legs and while attached to the tow vehicle. Safety. Cracked frame could cause the whole front to completely crack and collapse causing the front legs to drag and cause accident & more. Has been confirmed with my last known count to be 25 units plus having same issue. Lippert came and made temporary repair for my transportation back to the manufacturer (at my cost ) for assessment and repair. Warnings. Movement from cracked frame caused caulking to keep failing, screw working loose, trim and cabinets to fall from attachment. Slide cable wear. Outside slide trim showing movement and bending . Also more movement and bouncing while towing. Have no idea how long this was going on.
Additional Notes:
Cracked Frame. On June 13th, 2022 I was made aware through social media to check for a possible cracked frame do to others having similar issues. After investigation I found major cracks in my DRV’s left and right gussets. These were visible both standing on the front landing legs and while attached to the tow vehicle. Safety. Cracked frame could cause the whole front to completely crack and collapse causing the front legs to drag and cause accident & more. Has been confirmed with my last known count to be 25 units plus having same issue. Lippert came and made temporary repair for my transportation back to the manufacturer (at my cost ) for assessment and repair. Warnings. Movement from cracked frame caused caulking to keep failing, screw working loose, trim and cabinets to fall from attachment. Slide cable wear. Outside slide trim showing movement and bending . Also more movement and bouncing while towing. Have no idea how long this was going on.
Mfg Campaign: 11489076
Recall Date: Oct 13, 2022
Drv Suites
Defect Description:
ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 DRV MOBILE SUITE TRAILER BEING HAULED BY A 2016 RAM 1500. WHILE DRIVING 75 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE TRAILER BRAKE FAILED TO RESPOND. THE CONTACT NOTICED THAT THERE WAS AN OIL SPILL COMING FROM A BRAKE LINE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND HAD THE BRAKE LINE REPAIRED. THE CONTACT STATED THAT AFTER THE INITIAL BRAKE LINE FAILED, TWO OTHER BRAKE LINES ALSO FAILED. THE CONTACT TOOK THE TRAILER TO CASTLE COUNTRY RV-HELPER (4732 NORTH, US-6, HELPER, UT 84526, 435-472-2100), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. *DT *TR *DT*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 DRV MOBILE SUITE TRAILER BEING HAULED BY A 2016 RAM 1500. WHILE DRIVING 75 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE TRAILER BRAKE FAILED TO RESPOND. THE CONTACT NOTICED THAT THERE WAS AN OIL SPILL COMING FROM A BRAKE LINE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND HAD THE BRAKE LINE REPAIRED. THE CONTACT STATED THAT AFTER THE INITIAL BRAKE LINE FAILED, TWO OTHER BRAKE LINES ALSO FAILED. THE CONTACT TOOK THE TRAILER TO CASTLE COUNTRY RV-HELPER (4732 NORTH, US-6, HELPER, UT 84526, 435-472-2100), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. *DT *TR *DT*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 DRV MOBILE SUITE TRAILER BEING HAULED BY A 2016 RAM 1500. WHILE DRIVING 75 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE TRAILER BRAKE FAILED TO RESPOND. THE CONTACT NOTICED THAT THERE WAS AN OIL SPILL COMING FROM A BRAKE LINE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND HAD THE BRAKE LINE REPAIRED. THE CONTACT STATED THAT AFTER THE INITIAL BRAKE LINE FAILED, TWO OTHER BRAKE LINES ALSO FAILED. THE CONTACT TOOK THE TRAILER TO CASTLE COUNTRY RV-HELPER (4732 NORTH, US-6, HELPER, UT 84526, 435-472-2100), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. *DT *TR *DT*DT THE CONSUMER PROVIDED PHOTOS. *TR*DT*JB
Mfg Campaign: 11269010
Recall Date: Oct 16, 2019
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