Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Drv Suites
Safety Issue:
DRV Suites (DRV) is recalling certain 2007-2018 Elite Suites, 2014-2018 Full House, 2003-2018 Mobile Suites, 2010-2018 Mobile Suite Estates, 2006-2012 Select Suite, 2013-2016 Tradition, and 2017 Travel Suites recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Nov 22, 2017
Drv Suites
Safety Issue:
DRV Suites (DRV) is recalling certain model year 2016-2017 Elite Suites and Mobile Suites fifth wheel recreational trailers manufactured January 29, 2016, to November 14, 2016. The brake caliper bolts may loosen, causing a loss of braking capability.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 99.02.08
Recall Date: Dec 23, 2016
Consumer Complaints
5 ComplaintsDrv Suites
Defect Description:
STRUCTURE:FRAME AND MEMBERS
Potential Consequences:
The contact owns a 2016 DRV Mobile Suite. The contact stated that after reading an article on Facebook, he discovered that owners of similar model trailers had reported a cracked subframe. Upon inspection of his trailer, he also discovered that the frame on his trailer was also cracked. The dealer was notified of the failure and sent a service tech to repair the subframe. The contact also drove the trailer to the manufacturer where additional repairs were made to secure the subframe. Despite the repair, the contact noted that he was uncomfortable with the reliability of the trailer. The trailer had been repaired. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 DRV Mobile Suite. The contact stated that after reading an article on Facebook, he discovered that owners of similar model trailers had reported a cracked subframe. Upon inspection of his trailer, he also discovered that the frame on his trailer was also cracked. The dealer was notified of the failure and sent a service tech to repair the subframe. The contact also drove the trailer to the manufacturer where additional repairs were made to secure the subframe. Despite the repair, the contact noted that he was uncomfortable with the reliability of the trailer. The trailer had been repaired. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 DRV Mobile Suite. The contact stated that after reading an article on Facebook, he discovered that owners of similar model trailers had reported a cracked subframe. Upon inspection of his trailer, he also discovered that the frame on his trailer was also cracked. The dealer was notified of the failure and sent a service tech to repair the subframe. The contact also drove the trailer to the manufacturer where additional repairs were made to secure the subframe. Despite the repair, the contact noted that he was uncomfortable with the reliability of the trailer. The trailer had been repaired. The failure mileage was unknown.
Mfg Campaign: 11489534
Recall Date: Oct 17, 2022
Drv Suites
Defect Description:
STRUCTURE
Potential Consequences:
2016 DRV MOBILE SUITE 40KSSB4. CONSUMER WRITES IN REGARDS TO SAFETY CONCERNS WITH THE SPARE TIRE CARRIER. *LD THE CONSUMER STATED THE SPARE WAS NOT PROPERLY SECURED. *JS
Corrective Action:
2016 DRV MOBILE SUITE 40KSSB4. CONSUMER WRITES IN REGARDS TO SAFETY CONCERNS WITH THE SPARE TIRE CARRIER. *LD THE CONSUMER STATED THE SPARE WAS NOT PROPERLY SECURED. *JS
Additional Notes:
2016 DRV MOBILE SUITE 40KSSB4. CONSUMER WRITES IN REGARDS TO SAFETY CONCERNS WITH THE SPARE TIRE CARRIER. *LD THE CONSUMER STATED THE SPARE WAS NOT PROPERLY SECURED. *JS
Mfg Campaign: 11349433
Recall Date: Aug 17, 2020
Drv Suites
Defect Description:
SUSPENSION
Potential Consequences:
OUR LIPPERT (LCI) LEVEL UP FRONT LEVELING LEGS ARE LEAKING DOWN 1" EVERY TWO DAYS. THEY HAVE ALSO STARTED CREEPING DOWN AS WE TRAVEL DOWN THE ROAD (IN MOTION) WHICH IS A SAFETY HAZARD. THEY HAVE ALSO DROPPED ABOUT HALF WAY DOWN WHILE THE RV WAS STATIONARY AND HAD ONE OF US BEEN UNDER THE FRONT WE WOULD HAVE BEEN INJURED OR KILLED. THERE ARE MANY DRV OWNERS REPORTING THE SAME ISSUE WITH THEIR UNITS ON THE DRV FORUM. SEEMS LIPPERT (LCI) IS AWARE OF THE ISSUE BUT REFUSES TO MAKE REPAIRS.*DT*JB
Corrective Action:
OUR LIPPERT (LCI) LEVEL UP FRONT LEVELING LEGS ARE LEAKING DOWN 1" EVERY TWO DAYS. THEY HAVE ALSO STARTED CREEPING DOWN AS WE TRAVEL DOWN THE ROAD (IN MOTION) WHICH IS A SAFETY HAZARD. THEY HAVE ALSO DROPPED ABOUT HALF WAY DOWN WHILE THE RV WAS STATIONARY AND HAD ONE OF US BEEN UNDER THE FRONT WE WOULD HAVE BEEN INJURED OR KILLED. THERE ARE MANY DRV OWNERS REPORTING THE SAME ISSUE WITH THEIR UNITS ON THE DRV FORUM. SEEMS LIPPERT (LCI) IS AWARE OF THE ISSUE BUT REFUSES TO MAKE REPAIRS.*DT*JB
Additional Notes:
OUR LIPPERT (LCI) LEVEL UP FRONT LEVELING LEGS ARE LEAKING DOWN 1" EVERY TWO DAYS. THEY HAVE ALSO STARTED CREEPING DOWN AS WE TRAVEL DOWN THE ROAD (IN MOTION) WHICH IS A SAFETY HAZARD. THEY HAVE ALSO DROPPED ABOUT HALF WAY DOWN WHILE THE RV WAS STATIONARY AND HAD ONE OF US BEEN UNDER THE FRONT WE WOULD HAVE BEEN INJURED OR KILLED. THERE ARE MANY DRV OWNERS REPORTING THE SAME ISSUE WITH THEIR UNITS ON THE DRV FORUM. SEEMS LIPPERT (LCI) IS AWARE OF THE ISSUE BUT REFUSES TO MAKE REPAIRS.*DT*JB
Mfg Campaign: 11114669
Recall Date: Jul 30, 2018
Drv Suites
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OUR LIPPERT (LCI) LEVEL UP FRONT LEVELING LEGS ARE LEAKING DOWN 1" EVERY TWO DAYS. THEY HAVE ALSO STARTED CREEPING DOWN AS WE TRAVEL DOWN THE ROAD (IN MOTION) WHICH IS A SAFETY HAZARD. THEY HAVE ALSO DROPPED ABOUT HALF WAY DOWN WHILE THE RV WAS STATIONARY AND HAD ONE OF US BEEN UNDER THE FRONT WE WOULD HAVE BEEN INJURED OR KILLED. THERE ARE MANY DRV OWNERS REPORTING THE SAME ISSUE WITH THEIR UNITS ON THE DRV FORUM. SEEMS LIPPERT (LCI) IS AWARE OF THE ISSUE BUT REFUSES TO MAKE REPAIRS.*DT*JB
Corrective Action:
OUR LIPPERT (LCI) LEVEL UP FRONT LEVELING LEGS ARE LEAKING DOWN 1" EVERY TWO DAYS. THEY HAVE ALSO STARTED CREEPING DOWN AS WE TRAVEL DOWN THE ROAD (IN MOTION) WHICH IS A SAFETY HAZARD. THEY HAVE ALSO DROPPED ABOUT HALF WAY DOWN WHILE THE RV WAS STATIONARY AND HAD ONE OF US BEEN UNDER THE FRONT WE WOULD HAVE BEEN INJURED OR KILLED. THERE ARE MANY DRV OWNERS REPORTING THE SAME ISSUE WITH THEIR UNITS ON THE DRV FORUM. SEEMS LIPPERT (LCI) IS AWARE OF THE ISSUE BUT REFUSES TO MAKE REPAIRS.*DT*JB
Additional Notes:
OUR LIPPERT (LCI) LEVEL UP FRONT LEVELING LEGS ARE LEAKING DOWN 1" EVERY TWO DAYS. THEY HAVE ALSO STARTED CREEPING DOWN AS WE TRAVEL DOWN THE ROAD (IN MOTION) WHICH IS A SAFETY HAZARD. THEY HAVE ALSO DROPPED ABOUT HALF WAY DOWN WHILE THE RV WAS STATIONARY AND HAD ONE OF US BEEN UNDER THE FRONT WE WOULD HAVE BEEN INJURED OR KILLED. THERE ARE MANY DRV OWNERS REPORTING THE SAME ISSUE WITH THEIR UNITS ON THE DRV FORUM. SEEMS LIPPERT (LCI) IS AWARE OF THE ISSUE BUT REFUSES TO MAKE REPAIRS.*DT*JB
Mfg Campaign: 11114669
Recall Date: Jul 30, 2018
Drv Suites
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING OUR DRV MOBILE SUITES 5TH WHEEL TRAILER HOME FROM OCEAN CITY MARYLAND WE NOTICED THAT THE FRONT HYDRAULIC LEVELERS WERE LEAKING DOWN. WE PULLED OVER TO THE SIDE OF THE ROAD AND USED THE CONTROL PAD TO RETRACT THEM BACK UP. WE PROCEEDED DOWN THE ROAD AND AT LEAST 7 OR 8 TIMES DURING OUR 2 HOUR ROAD TRIP WE HAD TO STOP AND RETRACT THE FRONT HYDRAULIC LEVELERS. ON THE LAST THREE TIMES ONE OF THE LEVELERS WAS ALL THE WAY DOWN TOUCHING THE ROAD REALLY SCARING US TO THE POINT WHERE WE CALLED OUR DRV DEALER AND SEE IF IT WAS SAFE TO DRIVE. WE DID RETRACT THE LEVELERS ON THE LAST TIME AND THEY SEEMED TO STAY UP UNTIL WE GOT HOME. I HAVE CHECK SEVERAL DRV USER WEB SITES AND THIS SEEMS TO BE A PROBLEM A LOT OF OWNERS ARE HAVING. I CONTACTED LIPPERT THE MANUFACTURER OF THE HYDRAULIC LEVELERS AND THEY WOULD NOT STAND BEHIND THEIR PRODUCT ALTHOUGH THEY HAVE FIXED OTHERS THAT HAVE BEEN OUT OF WARRANTY, OUR VEHICLE IS CURRENTLY AT OUR DRV DEALER IN KNOXVILLE, TN *BF*AS*JB*DT*JB
Corrective Action:
WHILE DRIVING OUR DRV MOBILE SUITES 5TH WHEEL TRAILER HOME FROM OCEAN CITY MARYLAND WE NOTICED THAT THE FRONT HYDRAULIC LEVELERS WERE LEAKING DOWN. WE PULLED OVER TO THE SIDE OF THE ROAD AND USED THE CONTROL PAD TO RETRACT THEM BACK UP. WE PROCEEDED DOWN THE ROAD AND AT LEAST 7 OR 8 TIMES DURING OUR 2 HOUR ROAD TRIP WE HAD TO STOP AND RETRACT THE FRONT HYDRAULIC LEVELERS. ON THE LAST THREE TIMES ONE OF THE LEVELERS WAS ALL THE WAY DOWN TOUCHING THE ROAD REALLY SCARING US TO THE POINT WHERE WE CALLED OUR DRV DEALER AND SEE IF IT WAS SAFE TO DRIVE. WE DID RETRACT THE LEVELERS ON THE LAST TIME AND THEY SEEMED TO STAY UP UNTIL WE GOT HOME. I HAVE CHECK SEVERAL DRV USER WEB SITES AND THIS SEEMS TO BE A PROBLEM A LOT OF OWNERS ARE HAVING. I CONTACTED LIPPERT THE MANUFACTURER OF THE HYDRAULIC LEVELERS AND THEY WOULD NOT STAND BEHIND THEIR PRODUCT ALTHOUGH THEY HAVE FIXED OTHERS THAT HAVE BEEN OUT OF WARRANTY, OUR VEHICLE IS CURRENTLY AT OUR DRV DEALER IN KNOXVILLE, TN *BF*AS*JB*DT*JB
Additional Notes:
WHILE DRIVING OUR DRV MOBILE SUITES 5TH WHEEL TRAILER HOME FROM OCEAN CITY MARYLAND WE NOTICED THAT THE FRONT HYDRAULIC LEVELERS WERE LEAKING DOWN. WE PULLED OVER TO THE SIDE OF THE ROAD AND USED THE CONTROL PAD TO RETRACT THEM BACK UP. WE PROCEEDED DOWN THE ROAD AND AT LEAST 7 OR 8 TIMES DURING OUR 2 HOUR ROAD TRIP WE HAD TO STOP AND RETRACT THE FRONT HYDRAULIC LEVELERS. ON THE LAST THREE TIMES ONE OF THE LEVELERS WAS ALL THE WAY DOWN TOUCHING THE ROAD REALLY SCARING US TO THE POINT WHERE WE CALLED OUR DRV DEALER AND SEE IF IT WAS SAFE TO DRIVE. WE DID RETRACT THE LEVELERS ON THE LAST TIME AND THEY SEEMED TO STAY UP UNTIL WE GOT HOME. I HAVE CHECK SEVERAL DRV USER WEB SITES AND THIS SEEMS TO BE A PROBLEM A LOT OF OWNERS ARE HAVING. I CONTACTED LIPPERT THE MANUFACTURER OF THE HYDRAULIC LEVELERS AND THEY WOULD NOT STAND BEHIND THEIR PRODUCT ALTHOUGH THEY HAVE FIXED OTHERS THAT HAVE BEEN OUT OF WARRANTY, OUR VEHICLE IS CURRENTLY AT OUR DRV DEALER IN KNOXVILLE, TN *BF*AS*JB*DT*JB
Mfg Campaign: 11053970
Recall Date: Dec 11, 2017
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