dodge sprinter 2500 2008 Complaints

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

2008 dodge sprinter w/diesel engine has hesitation when accelerating. problem began after about 10000 miles of driving. because of the stalling when crossing intersections i've had several near collisions. also when accelerating from a stoplight i've almost had people rear end me. the problem was corrected when the egr valve was replaced due to soot build up. repairs were done under warranty. now the problem is starting again and the egr valve is going to have to be replaced again. there seems to be no pattern as to when the problem started again. problem always occurs at partial throttle, never full throttle.

Reported in: SAN CLEMENTE CA || Crash: N || VIN #: WD0PE745885

ENGINE AND ENGINE COOLING:ENGINE

2008 dodge sprinter w/diesel engine has hesitation when accelerating. problem began after about 10000 miles of driving. because of the stalling when crossing intersections i've had several near collisions. also when accelerating from a stoplight i've almost had people rear end me. the problem was corrected when the egr valve was replaced due to soot build up. repairs were done under warranty. now the problem is starting again and the egr valve is going to have to be replaced again. there seems to be no pattern as to when the problem started again. problem always occurs at partial throttle, never full throttle.

Reported in: SAN CLEMENTE CA || Crash: N || VIN #: WD0PE745885

EXTERIOR LIGHTING

tl* the contact owns a 2008 dodge sprinter 2500. the contact stated that while driving at various speeds, the headlights would fail on an intermittent basis and the brake lights would become inoperable. the vehicle was inspected by a dealer and they advised that he needed to change the bulbs. the vehicle was repaired for the headlight and brake bulbs. the contact stated that the failure seemed to recur every two months. the failure mileage was approximately 18,000.

Reported in: NEW YORK NY || Crash: N || VIN #: WD0PE745585

ELECTRICAL SYSTEM

tl* the contact owns a 2008 dodge sprinter 2500. while driving approximately 35 mph with the air conditioner activated, the contact noticed a significant amount of smoke coming from the air vents. the vehicle was maneuvered to the side of the road and the contact exited the vehicle. suddenly the vehicle engulfed into massive flames. a police and fire report were filed of the incident. the vehicle was declared destroyed and was towed. an investigation had not been performed to determine the cause of failure. the manufacturer was notified of the defect. the approximate failure mileage was 60,000. the vin was unavailable.

Reported in: BELTSVILLE MD || Crash: N || VIN #:

SEATS

tl* the contact owns a 2008 dodge srpinter. the contact stated that the front driver¿s seat became extremely hot due to the heated seat feature. the vehicle was taken to an authorized dealer and the dealer stated that a conductor within the seat caused the failure. the vehicle was repaired. the contact later received a letter from the manufacturer stating that the failure was not a manufacturer¿s defect. the failure mileage was 40,000 and the current mileage was 41,000. the vin was not available.

Reported in: CHATTANOGA TN || Crash: N || VIN #:

STEERING:LINKAGES:TIE ROD ASSEMBLY

vehicle was traveling n on n lincoln, o'fallon, il between 20-30 mph. went over bridge and without any warning steering wheel started to violently shake. due to the speed of travel, was able to stop. driver found right front tire perpendicular to the vehicle.the vehicle had to be towed to repair facility. repair facility found right outer tie rod end had failed completely-the ball had come out of the socket.

Reported in: BELLEVILLE IL || Crash: N || VIN #: WD0PE745285

STEERING

vehicle was traveling n on n lincoln, o'fallon, il between 20-30 mph. went over bridge and without any warning steering wheel started to violently shake. due to the speed of travel, was able to stop. driver found right front tire perpendicular to the vehicle.the vehicle had to be towed to repair facility. repair facility found right outer tie rod end had failed completely-the ball had come out of the socket.

Reported in: BELLEVILLE IL || Crash: N || VIN #: WD0PE745285

STRUCTURE

my sprinter developed a leak in the roof in 2011. water would collect in the oem roof mounted a/c unit, then leak into the cabin when i started to drive . the quantity of water that would flow through the unit back into the passenger cabin was approx 2-3 cups of water, depended on how much rain water accumulated. i had this repaired in sept 2012 by mercedes benz of chicago, for the cost of $1285. this was not under warranty. they said the seal was defective and was allowing water back into the cabin. most of the cost was for labor, the seal will eventually have to be replaced again, as the roof flexes causing it to eventually crack and break. this is an obvious manufacturing/engineering defect.

Reported in: LAKE VILLA IL || Crash: N || VIN #: WDWPE745385

FUEL SYSTEM, DIESEL

we purchased a 2008 dodge sprinter new in 2008. sprinter vans were produced when mercedes owned chrysler. these vans were imported by mercedes during this period because dodge did not have a van of its own. our complaint is that now that mercedes and dodge have split, dodge has told me that since dodge does not have a sprinter mechanic tech in montana (where we live) that they can not diagnose the problem and thus can not help with the problem-- thus effectively denying warranty coverage. i have taken the sprinter to a mercedes sprinter qualified repair show and they have diagnosed a faulty egr valve which does not allow the turbo to work thus greatly reducing power and potentially damaging the engine and exhaust. mercedes will naturally not honor dodge's warranty. there was a recall on this year egr valve however somehow we missed the recall and it has now ended however this should not effect our vehicle warranty. i have spoken twice to dodge's customer service center and have been told they can not help. i have e-mailed the center asking dodge to honor their warranty and received an e-automated response stating that dodge will respond within one working day however this has not happened and i have received no response in three days.

Reported in: HELENA MT || Crash: N || VIN #: WD0PE745485

ENGINE AND ENGINE COOLING

we purchased a 2008 dodge sprinter new in 2008. sprinter vans were produced when mercedes owned chrysler. these vans were imported by mercedes during this period because dodge did not have a van of its own. our complaint is that now that mercedes and dodge have split, dodge has told me that since dodge does not have a sprinter mechanic tech in montana (where we live) that they can not diagnose the problem and thus can not help with the problem-- thus effectively denying warranty coverage. i have taken the sprinter to a mercedes sprinter qualified repair show and they have diagnosed a faulty egr valve which does not allow the turbo to work thus greatly reducing power and potentially damaging the engine and exhaust. mercedes will naturally not honor dodge's warranty. there was a recall on this year egr valve however somehow we missed the recall and it has now ended however this should not effect our vehicle warranty. i have spoken twice to dodge's customer service center and have been told they can not help. i have e-mailed the center asking dodge to honor their warranty and received an e-automated response stating that dodge will respond within one working day however this has not happened and i have received no response in three days.

Reported in: HELENA MT || Crash: N || VIN #: WD0PE745485

ELECTRICAL SYSTEM

tl* the contact owns a 2008 dodge sprinter 2500. the contact stated that the rear passenger's side back up light remained illuminated even after the vehicle was turned off. the vehicle was taken to the dealer where the technician diagnosed that moisture was leaking into the light housing, causing the connectors to burn and fuse together. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 42,000...updated 09-18-13 *bf the dealer found the problem while checking the rear lights. the problem was repaired.

Reported in: MOSS POINT MS || Crash: N || VIN #: WD0PE845785

STRUCTURE:BODY:ROOF AND PILLARS

roof leaks.

Reported in: SPRINGFIELD MO || Crash: N || VIN #: wdwpe745x85

SUSPENSION

we have had both rear leaf springs fail on this vehicle in last 2 months. the centering pin on leaf spring shears off and axle shifts back to wheel well. this causes vehicle to track at askew on road. i feel this presents a major safety issue at freeway speeds. we have had the leaf fail on 2 of our five sprinters the other being a 2007 year. other van has 120000 miles on it. we have never had this problem with other vans of different mfr.

Reported in: SEATTLE WA || Crash: N || VIN #:

WHEELS

we have had both rear leaf springs fail on this vehicle in last 2 months. the centering pin on leaf spring shears off and axle shifts back to wheel well. this causes vehicle to track at askew on road. i feel this presents a major safety issue at freeway speeds. we have had the leaf fail on 2 of our five sprinters the other being a 2007 year. other van has 120000 miles on it. we have never had this problem with other vans of different mfr.

Reported in: SEATTLE WA || Crash: N || VIN #:

STEERING:ELECTRIC POWER ASSIST SYSTEM

tl* the contact owns a 2008 dodge sprinter 2500. the contact stated that while driving approximately 35 mph, the power steering would intermittently fail without warning. the vehicle would become increasingly difficult to control. the vehicle was not taken to a dealer for diagnostic testing. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure and current mileage was 89,000.

Reported in: PORTLAND OR || Crash: N || VIN #: WDWPE745685

STEERING

tl* the contact owns a 2008 dodge sprinter 2500. the contact stated that while driving approximately 35 mph, the power steering would intermittently fail without warning. the vehicle would become increasingly difficult to control. the vehicle was not taken to a dealer for diagnostic testing. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure and current mileage was 89,000.

Reported in: PORTLAND OR || Crash: N || VIN #: WDWPE745685

FUEL/PROPULSION SYSTEM

vehicle was parked in hospital parking lot for about 6 hours. left hospital and while trying to start vehicle the dashboard information center indicated a no start condition. the engine would not attempt to crank. thinking my key was faulty, i tried my wife's key. same result. no crank. dashboard displayed "start error". an attached device by garmin that reads the computer bus and communicates to the garmin gps had no illumination of it's communications established confidence light.. since the vehicle was cold i activated the auxillary heater for warrnth. my wife and i sat there for 15 minutes making phone calls and trying to get help. the cabin had warmed up some and i tried to start the vehicle again. i was successful. in trying to research this problem on the sprinter user forums, i found reference to a screem module having to do with vehicle security. other users attributed this condition to a "cold solder joint" in the module. replacing this module requires reprogamming the smart keys. a substantial cost.

Reported in: MINEOLA NY || Crash: N || VIN #:

ENGINE

vehicle was parked in hospital parking lot for about 6 hours. left hospital and while trying to start vehicle the dashboard information center indicated a no start condition. the engine would not attempt to crank. thinking my key was faulty, i tried my wife's key. same result. no crank. dashboard displayed "start error". an attached device by garmin that reads the computer bus and communicates to the garmin gps had no illumination of it's communications established confidence light.. since the vehicle was cold i activated the auxillary heater for warrnth. my wife and i sat there for 15 minutes making phone calls and trying to get help. the cabin had warmed up some and i tried to start the vehicle again. i was successful. in trying to research this problem on the sprinter user forums, i found reference to a screem module having to do with vehicle security. other users attributed this condition to a "cold solder joint" in the module. replacing this module requires reprogamming the smart keys. a substantial cost.

Reported in: MINEOLA NY || Crash: N || VIN #:

ELECTRICAL SYSTEM

vehicle was parked in hospital parking lot for about 6 hours. left hospital and while trying to start vehicle the dashboard information center indicated a no start condition. the engine would not attempt to crank. thinking my key was faulty, i tried my wife's key. same result. no crank. dashboard displayed "start error". an attached device by garmin that reads the computer bus and communicates to the garmin gps had no illumination of it's communications established confidence light.. since the vehicle was cold i activated the auxillary heater for warrnth. my wife and i sat there for 15 minutes making phone calls and trying to get help. the cabin had warmed up some and i tried to start the vehicle again. i was successful. in trying to research this problem on the sprinter user forums, i found reference to a screem module having to do with vehicle security. other users attributed this condition to a "cold solder joint" in the module. replacing this module requires reprogamming the smart keys. a substantial cost.

Reported in: MINEOLA NY || Crash: N || VIN #: